Assistant Manager - Operations Logistics

• Oversee daily CHA operations related to import and export clearance .
• Coordinate with shipping lines, freight forwarders, transporters, and customs officials for smooth cargo movement.
• Manage and Lead documentation and operations Team.
• Ensure accurate and timely submission of documents like Bill of Entry, Shipping Bills, IGM, EGM, etc., through EDI.
• Handle clearance of bonded and non-bonded cargo under various schemes like EPCG, SEZ, EOU, MOOWR etc.
• Maintain close liaison with customs, port authorities, and other stakeholders.
• Monitor duty payments, port charges, detention/demurrage, and ensure cost optimization.
• Handle queries and resolve operational issues efficiently and on time.
• Ensure 100% compliance with customs regulations and company SOPs.
• Strong knowledge of Indian Customs Tariff Act, Import/Export documentation, and EDI filing.
• Hands-on experience with ICEGATE and related customs portals.
• Ability to manage a team and work under pressure.
• Act as a single point of contact for clients for updates on shipment status and documentation.
• Resolve customer queries, complaints, and escalations related to clearance and logistics.
• Coordinate with internal departments (documentation, transport, billing) to fulfil client needs.
• Provide timely MIS, shipment tracking, and clearance reports to customers.
• Build and maintain strong client relationships, ensuring high service levels and retention.
• Problem-solving and conflict-resolution skills.
• Proficiency in MS Office, especially Excel and email communication.

Email ID : hr@pearltuty.com

Contact No : +91 9894773995

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Work Location: In person