Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Role & responsibilities Responsible for managing client relationships with key decision makers Subject matter expert for partners and internal staff for the assigned product Addresses the gaps identified between client requirement & the service provided Ensure that the service is delivered in accordance with the agreed service level agreement Act as a point of contact for any escalation or feedback from clients Collaborate with the other functional Group to evaluate the product performance and to recommend Refinements and improvements in service performance Establish and maintain on-going partner relationships and anticipate and resolve potential problems of the client Manage account renewal, customer support escalation Ensure smooth support during renewal of account Excellent Communication Skills Good knowledge of MS Office Open to travel
MD India Health Insurance TPA Pvt Ltd
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Health Insurance / TPA
201-500 Employees
39 Jobs
Key People
Bengaluru
2.0 - 4.0 Lacs P.A.
Experience: Not specified
0.5 - 3.0 Lacs P.A.
Navi Mumbai, Maharashtra, India
2.5 - 7.0 Lacs P.A.
Mumbai, Mumbai Suburban
6.0 - 10.0 Lacs P.A.
Mumbai, Mumbai Suburban
7.0 - 12.0 Lacs P.A.
Mumbai, Maharashtra, India
Salary: Not disclosed
0.5 - 1.0 Lacs P.A.
Mumbai, Maharashtra, India
Salary: Not disclosed
Mumbai Metropolitan Region
Salary: Not disclosed
5.0 - 7.0 Lacs P.A.
