Assistant Manager - Claims (Non EB)

The purpose of the Claims Role is to effectively manage the claims process for clients, ensuring a smooth and fair settlement of claims. Your responsibilities will include accurately reviewing and processing claims, collecting and maintaining all necessary documentation, acting as the main point of contact for clients, advocating for clients" interests, engaging in negotiations with insurers for optimal settlements, addressing client concerns and inquiries, and facilitating conflict resolution to maintain positive client relationships. You are expected to possess a strong understanding of insurance policies, coverages, and claims processing, along with familiarity with insurance regulations and industry standards. Your communication skills, both written and verbal, will be crucial in conveying complex information to clients and internal stakeholders. Strong interpersonal skills will help you manage client interactions with empathy and professionalism. Analytical thinking and problem-solving skills will be essential in assessing claim details, policy information, and relevant documents to make informed decisions and develop effective solutions. Your negotiation skills will come into play when engaging with insurers to secure optimal claim settlements for clients, and your ability to persuade and present clients" cases effectively will be key in supporting claims in their best interest. A bachelor's degree in business, insurance, finance, or a related field is preferred for this role, along with prior experience in claims processing or related roles within the insurance industry. Relevant certifications in claims management or insurance claims will be beneficial, and proficiency in using claims management systems, CRM software, and Microsoft Office suite is required.,