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Acko
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Assistant Manager - Central

Assistant Manager - Central

Acko

2 - 4 years

8 - 12 Lacs

Bengaluru

Posted:2 days ago| Platform:

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Skills Required

Data analysis Project management Process improvement Analytical Financial planning Resource allocation Budgeting Stakeholder management Operations Capacity planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a highly motivated and analytical Assistant Manager to join our Central Operations Control Tower team. This role is pivotal in overseeing and optimizing our operations on a national scale. The ideal candidate will possess a strong understanding of resource and capacity planning, a proven ability to lead and execute complex operational projects, and a keen eye for cost management. This individual will be instrumental in designing, implementing, and continuously improving our supply chain processes to ensure efficiency, reliability, and scalability.

Key Responsibilities:

Resource and Capacity Planning:
- Develop and implement robust resource (manpower, fleet, etc.) and capacity planning models to meet fluctuating demand.
- Forecast future capacity needs based on sales projections, seasonality, and special events.
- Optimize resource allocation to maximize utilization and minimize costs.
Project Management & Execution:
- Lead and execute strategic operations projects aimed at improving efficiency, reducing costs, and enhancing customer experience.
- Develop detailed project plans, including timelines, milestones, resource allocation, and risk mitigation strategies.
- Coordinate with cross-functional teams (e.g., technology, ground operations, finance) to ensure successful project implementation.
Cost Management & Optimization:
- Analyze operational costs and identify areas for improvement and cost reduction without compromising quality or service levels.
- Implement cost-saving initiatives and track their impact on the P&L.
- Contribute to budgeting and financial planning for last-mile operations.
Data Analysis & Process Improvement:
- Analyze complex operational data to identify trends, patterns, and areas for improvement.
- Develop and present data-driven insights and recommendations to senior management.
- Continuously evaluate and refine existing processes to enhance efficiency and effectiveness.
- Support the design and implementation of new supply chain solutions and technologies.
Control Tower Operations:
- Monitor and manage day-to-day last-mile operations nationally from the central control tower.
- Proactively identify and resolve operational bottlenecks, disruptions, and escalations in real-time.
- Ensure adherence to standard operating procedures (SOPs) and key performance indicators (KPIs) across all locations.
Stakeholder Management & Communication:
- Effectively communicate operational performance, challenges, and project updates to internal and external stakeholders.
- Collaborate closely with regional teams to ensure alignment and consistent execution of operational strategies.

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Assistant Manager - Central