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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

15 - 20 years

3 - 7 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

mobile device management intune support process application support troubleshooting product support oracle redhat linux sql plsql production support technical support incident management linux microsoft windows shell scripting unix itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Microsoft Intune

Good to have skills :NAMinimum
5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and implement solutions that enhance the overall functionality of the systems you support. Your role will be pivotal in maintaining the integrity and reliability of the applications that are essential to the organizations success.
Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in Microsoft Intune.- Good To Have

Skills:

Experience with mobile device management solutions.- Strong understanding of application support processes and methodologies.- Familiarity with troubleshooting techniques for software applications.- Experience in collaborating with cross-functional teams to resolve issues.
Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Intune.- This position is based at our Bengaluru office.- A 15 years full time education is required.Qualification
15 years full time education

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Accenture

Professional Services

Dublin

600,000+ Employees

22546 Jobs

Key People

Julie Sweet

Chairman & Chief Executive Officer
KC Choi

Global Lead for Technology & Chief Operating Officer
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Application Support Engineer