Job
Description
The Analytical Product Specialist role involves providing technical expertise and support to customers and internal teams in India and the APAC region. Your responsibilities will include offering pre-sales and post-sales support, leveraging your in-depth knowledge of Biotage analytical product lines to ensure customer satisfaction, drive product adoption, and contribute to business growth. You will be based in Hyderabad, Bengaluru, Mumbai, or Ahmedabad, and your key responsibilities will encompass: Technical Support: - Delivering pre- and post-sales technical and applicational support on Biotage's analytical sample preparation to customers, distributors, and internal teams in India and APAC. Customer Relations: - Establishing strong relationships with key customers by providing customized solutions, conducting product demos, seminars, and workshops, as well as supporting sales efforts during customer interactions. Sales Support: - Collaborating with the sales team to position products effectively, differentiate them from competitors, contribute to regional sales strategies, identify new business opportunities, and offer valuable market insights. Market Research & Feedback: - Keeping track of industry trends and competitor products, collecting customer feedback to drive product enhancements and research and development activities. To qualify for this role, you should have a Master's or PhD in Analytical Chemistry, with a preference for a PhD. Additionally, you must possess a sound understanding of sample preparation and LC-MS/MS techniques. You should have at least 5 years of experience in analytical workflows, technical support, or as a product specialist in the analytical chemistry industry, or equivalent hands-on technical experience. Your success in this position will hinge on your strong technical problem-solving skills, excellent communication and presentation abilities, and willingness to travel frequently within India and occasionally across the APAC region. Fluency in English is essential, while proficiency in regional languages would be advantageous. This role offers an exciting opportunity to contribute to the growth and success of Biotage's analytical product lines while engaging with customers, supporting sales, and driving innovation in the field of analytical chemistry.,
