Exciting opportunity to join Biotage, a global leader in separation science, as a Field Service Engineer in Ahmedabad . This dynamic role offers hands on technical challenges, extensive customer engagement, and the chance to work with state-of-the-art scientific instruments. Key Responsibilities Install, maintain, and troubleshoot Biotage instruments and systems. Deliver user training and perform preventative maintenance to ensure optimal performance. Provide prompt and effective technical support to maximize customer satisfaction. Take proactive ownership of service activities and resolve customer issues effectively. Support the expansion of service contract coverage by promoting value-added services. Represent Biotage professionally promoting our products and instruments. Collaborate with regional teams to support service excellence. What We Are Looking For Diploma or BTech in Electronics, Electrical, Mechanical, or Instrument Engineering. Experienced within the service industry. Adaptable to new technologies. Strong communication and interpersonal skills. Willingness to travel extensively within the assigned region. Biotage: where innovation meets impact About Biotage Biotage is the Global Go-To Separations Company, supporting customers from drug discovery and development through to diagnostics and analytical testing with intelligent and sustainable workflow solutions. Our expertise and top-tier separation solutions play a key role in streamlining our customers’ workflows and improving their outcomes. Headquartered in Sweden, Biotage operates globally with 700 employees, serving over 80 countries. Our company is listed on NASDAQ Stockholm (BIOT). Show more Show less

Exciting opportunity to join Biotage, a global leader in separation science, as a Field Service Engineer in Ahmedabad . This dynamic role offers hands on technical challenges, extensive customer engagement, and the chance to work with state-of-the-art scientific instruments. Key responsibilities Install, maintain, and troubleshoot Biotage instruments and systems. Deliver user training and perform preventative maintenance to ensure optimal performance. Provide prompt and effective technical support to maximize customer satisfaction. Take proactive ownership of service activities and resolve customer issues effectively. Support the expansion of service contract coverage by promoting value-added services. Represent Biotage professionally promoting our products and instruments. Collaborate with regional teams to support service excellence. What we are looking for Diploma or BTech in Electronics, Electrical, Mechanical, or Instrument Engineering. Experienced within the service industry. Adaptable to new technologies. Strong communication and interpersonal skills. Willingness to travel extensively within the assigned region. Biotage: where innovation meets impact About Biotage Biotage is the Global Go-To Separations Company, supporting customers from drug discovery and development through to diagnostics and analytical testing with intelligent and sustainable workflow solutions. Our expertise and top-tier separation solutions play a key role in streamlining our customers’ workflows and improving their outcomes. Headquartered in Sweden, Biotage operates globally with 700 employees, serving over 80 countries. Our company is listed on NASDAQ Stockholm (BIOT).

The Analytical Product Specialist role provides technical expertise and support to customers and internal teams, focusing on India and extending to the APAC region. You will be responsible for both pre-sales and post-sales support, utilizing in-depth knowledge of Biotage analytical product lines to ensure customer satisfaction, product adoption, and business growth. You will be based in Hyderabad, Bengaluru, Mumbai, or Ahmedabad, with key responsibilities including: Technical Support: - Deliver pre- and post-sales technical and applicational support on Biotage's analytical sample preparation to customers, distributors, and internal teams in India and APAC. Customer Relations: - Establish strong relationships with key customers by offering tailored solutions. - Conduct product demos, seminars, and workshops. - Provide support to sales during customer visits and presentations. Sales Support: - Assist the sales team with product positioning and competitive differentiation. - Support regional sales strategies, identify new business opportunities, and offer market insights. Market Research & Feedback: - Stay updated on industry trends and competitor products. - Gather customer feedback to drive product improvements and R&D efforts. Education Qualifications & Experience: - Possess a Masters or PhD in Analytical Chemistry (PhD preferred) with a strong understanding of sample preparation and LC-MS/MS techniques. Experience: - Demonstrate proven experience in analytical workflows, with at least 5 years in technical support or as a product specialist in the analytical chemistry industry, or equivalent hands-on technical experience. Skills: - Showcase a strong technical problem-solving ability. - Exhibit excellent communication and presentation skills. - Display willingness to travel frequently in India and APAC. Travel: - Expect frequent travel within India and occasionally across APAC. Languages: - Fluency in English is a must; proficiency in regional languages is considered a plus.,

The Analytical Product Specialist role involves providing technical expertise and support to customers and internal teams in India and the APAC region. Your responsibilities will include offering pre-sales and post-sales support, leveraging your in-depth knowledge of Biotage analytical product lines to ensure customer satisfaction, drive product adoption, and contribute to business growth. You will be based in Hyderabad, Bengaluru, Mumbai, or Ahmedabad, and your key responsibilities will encompass: Technical Support: - Delivering pre- and post-sales technical and applicational support on Biotage's analytical sample preparation to customers, distributors, and internal teams in India and APAC. Customer Relations: - Establishing strong relationships with key customers by providing customized solutions, conducting product demos, seminars, and workshops, as well as supporting sales efforts during customer interactions. Sales Support: - Collaborating with the sales team to position products effectively, differentiate them from competitors, contribute to regional sales strategies, identify new business opportunities, and offer valuable market insights. Market Research & Feedback: - Keeping track of industry trends and competitor products, collecting customer feedback to drive product enhancements and research and development activities. To qualify for this role, you should have a Master's or PhD in Analytical Chemistry, with a preference for a PhD. Additionally, you must possess a sound understanding of sample preparation and LC-MS/MS techniques. You should have at least 5 years of experience in analytical workflows, technical support, or as a product specialist in the analytical chemistry industry, or equivalent hands-on technical experience. Your success in this position will hinge on your strong technical problem-solving skills, excellent communication and presentation abilities, and willingness to travel frequently within India and occasionally across the APAC region. Fluency in English is essential, while proficiency in regional languages would be advantageous. This role offers an exciting opportunity to contribute to the growth and success of Biotage's analytical product lines while engaging with customers, supporting sales, and driving innovation in the field of analytical chemistry.,