AM/DM HR Shared Services

You will be responsible for managing centralized HR operations to streamline processes, ensure compliance, and enhance employee experience through timely service delivery. Your role will involve ensuring accuracy and compliance in HR processes & policy, responding to employee inquiries, resolving HR-related issues, and providing guidance on policies and procedures. Additionally, you will support digitization initiatives for onboarding, allowance automation, and exit management in the HR Shared Services department. It will be crucial to ensure the accuracy of employee data and HR metrics, and generate reports on workforce analytics, attendance, and other key metrics. You will also manage employee benefits such as domestic relocation allowances and employee leasing policy while collaborating closely with HR Business Partners, COEs, finance, and IT functions. Furthermore, engaging with vendors and service providers in respect of the assigned work will be part of your responsibilities. Your key competencies and skills should include proficiency in HRIS systems (SAP), experience in working in HR Shared Service/Operation, and knowledge of Microsoft Office Suite (Excel, Word, etc.). Networking and partnership-building skills will also be essential. Attention to detail is crucial to ensure accuracy in data entry and processing. Good interpersonal and communication skills are required, along with a solid understanding of Hire to Retire Processes. Proficiency in using MS Office, particularly Excel and PowerPoint for MIS report preparation, is necessary. A customer-centric and outcome-oriented approach will be beneficial for success in this role.,