Air conditioner service Executive

Company Name: Nexus Enterprise Location: Tughlakabad,New Delhi Job Type: Full-time, Work from office, 6 day week Interview : Only F2F, No telephonic/virtual interview About Us: Nexus Enterprise is a dynamic and growing [industry/sector] company dedicated to delivering high-quality solutions to government clients. We are currently seeking a skilled and experienced Government Tender Executive to join our team. If you have a proven track record in successfully managing government tenders, understanding the procurement process, and securing contracts, we want to hear from you. Job Summary: An Air Conditioner Service Head is responsible for overseeing the installation, maintenance, and repair of air conditioning systems while managing a team of technicians. Here’s a general job description: Key Responsibilities Responsible for all inbound and Outbound calls/Mails Lead and supervise a team of AC technicians to ensure efficient service delivery. Develop and implement service schedules and procedures to optimize productivity. Ensure compliance with safety standards and industry regulations. Coordinate with clients to understand their HVAC system needs and provide solutions. Monitor performance metrics and implement improvements. Handle escalated customer issues and resolve conflicts. Manage inventory, budget, and resources for the service department. Provide training and mentorship to technicians. Qualifications & Skills Minimum 1+ years of experience in HVAC service and installation. 2+ years of management experience in a similar role. Strong leadership and problem-solving abilities. Excellent communication and customer service skills. Knowledge of industry safety standards and HVAC equipment. Ability to develop and present estimates for residential and commercial HVAC installations. Familiarity with zoning, load calculations, and building codes Job Types: Full-time, Permanent Pay: ₹8,517.56 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person