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0 years
1 - 6 Lacs
Gurgaon
On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees. Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose AI & Digital channel leader will be primarily responsible for Digital Portals (Customer facing & Internal) & AI platforms (including conversational platforms and AI Process automation using robotics). This primarily covers Digital Portals (Website, Intranet, Audit Portal, Invoice portal, Scrabble, Goldmine, Digital Nerve Center, SPRINT, Insta SMS) & AI platforms (ILA, Drishti, WhatsApp, Live chat, RPA platform). Role Accountability Role will lead all the digital portals, conversational platforms and process automation using RPA. Developing and refining AI models to automate data processing and decision-making. Ensure the data used is accurate, relevant, and compliant with regulations. Creating and implementing strategies for AI and digital channels to align with business goals. Using data analytics to take informed decisions and optimize performance across digital channels. Overseeing the integration and deployment of AI technologies within digital channels. Collaborating with IT and development teams to ensure smooth implementation. This role is accountable for - Digital Strategy & Platforms: Lead digital portals, Develop Gen AI strategy, conversational AI, RPA; drive adoption to enhance CX and reduce operational cost. Program Leadership: Manage large-scale digital transformations and IT program planning, execution, risk mitigation, and stakeholder alignment. Business Alignment: Act as IT lead for Marketing, CS & Post-acquisition functions; bridge business and tech with deep card domain understanding. Service Delivery: Ensure ITIL-based service operations across digital channels with strong SLA adherence and high application availability. Team & People Management: Build and lead high-performing teams with a focus on collaboration, growth, org structure, and delivery ownership. Governance & Reviews: Drive weekly program reviews and steering committees; maintain tight governance with risk/issue tracking and reporting. Budgeting & Controllership: Lead budget planning (OPEX/CAPEX), track expenses, drive program approvals and financial discipline. Innovation & Tech Trends: Promote ideation, innovation, and ongoing tech awareness to shape future-ready digital initiatives. Cross-functional Collaboration: Engage CSMO, Ops, and CS leaders to co-create and deliver business solutions with clarity and rigor. Change Management: Navigate complex stakeholder environments to drive large-scale change and cross-team alignment. Measures of Success Strategic initiatives delivered on time, within budget, and meeting defined business benefits. Monthly connects with Senior Leadership and DRs conducted effectively to align business priorities. Programs and solutions prioritized with clear business agreement and strategic alignment. Low attrition with a motivated, high-performing team consistently meeting their deliverables. Project review and prioritization meetings operationalized monthly with no major business escalations. Operational metrics consistently achieved as agreed SLAs across systems and processes. Zero P1 defects in production; all programs delivered with quality assurance and budget compliance. Technical Skills / Experience / Certifications Engineering Mindset – Strong technology orientation DevOps Execution – Hands-on operational expertise Automation Focus – Process-first automation drive Monitoring Skills – Proficient in tools/scripting Strong understanding of AI technologies & platforms -GenAI LLM's, Langchain, UI Path and automation process frameworks Competencies critical to the role Technology Leadership – Strategic tech vision Delivery Mindset – Resourceful execution focus Program Management – Risk-aware governance. Communication Skills – Clear, effective articulation Customer Centricity – Stakeholder-first thinking Analytical Thinking – Data-driven problem solving. Operational Excellence – Productivity and impact Collaboration Skills – Team-oriented approach Qualification B. Tech/ MBA from reputed business school Preferred Industry Credit Cards / NBFC/BFSI/Financial domain
Posted 14 hours ago
0 years
3 - 6 Lacs
Gurgaon
On-site
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. MuleSoft is looking for a passionate Principal Client SE to join our talented and collaborative Solutions Engineering team in India. As a technology leader, you will be instrumental to MuleSoft’s growth in India, working with customers in FINS and Enterprise segments You will partner closely with Account Executives and cross-functional teams throughout the sales cycle to qualify sales opportunities with regards to customer technical requirements, competition, decision-making process and funding. You will drive the account level strategy and augment the cross-functional teams who run the tactical aspects of the sales cycle (demo, PoC, RFX, Customer Success, etc). Act as a trusted advisor to our strategic customers. Help customers understand the business value of APIs, how to take advantage of the API Economy, and how APIs are a critical enabler of business agility. Evangelize MuleSoft approach and technology with senior C-level executives and drive digital transformation Conduct technical architecture workshops: API Strategy, Domain-Driven Design, Microservices. Articulate MuleSoft's product strategy, roadmap and vision during executive briefings. Assist marketing team with building a point of view and our product team with strategic direction as needed. Role reports into India SE leader. Requirements for the role: 15+ yrs total experience as a customer-facing technologist. Pre-Sales enterprise software experience, skillset to establish trust with clients, and ability to influence key decision-makers in the sales cycle Hands-on experience with middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, iPaas, BPM. Mulesoft certification is a plus. Strong architecture skills and Ability to lead architectural discussions. Excellent verbal communication, written communication, and presentation skills Strategic thought process. Ability to empathize, educate, and lead with provocative points of view High Business acumen to help contextualize technology investment with overall digital strategy Experience evangelizing to CIOs/CTOs/Enterprise Architects The breadth of technology domain expertise and familiarity with the latest technology trends When travel resumes, ability to travel to customer locations. (25%-30%) About MuleSoft, a Salesforce company : Our mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Companies like Spotify, AT&T, and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we’re committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we’re proud to have been named the Top Workplace in India. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 14 hours ago
7.0 years
6 - 10 Lacs
Gurgaon
On-site
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Provide technical expertise in building architecture, design and engineering database solutions using modernization technology stacks. Functions may include database architecture, engineering, design, optimization, security, and administration; as well as data modelling, data warehouse development, Extract, Transform, and Load (ETL / ELT) development, storage engineering, data warehousing, data provisioning and other similar roles. Responsibilities may include Platform-as-a-Service and Cloud solution with a focus on data stores and associated eco systems. Duties may include management of design services, providing sizing and configuration assistance. Primary Responsibilities: All aspects of database administration including installation, configuration, upgrades, patching, migration, capacity planning, performance tuning, backup and recovery Linux System Administration Develop/implement Linux tooling - Linux utility suite, shell, Python, etc. Change management including maintenance of multiple development, test, QA, and production environments. Responsible for deploying approved changes to production 24×7 rotational on-call support, including driving Root Cause Analysis (RCA), preventative action follow-through, and participation in weekly operations reviews Proactive database monitoring and issue resolution Database and PL/SQL optimization including performance tuning, query optimization and supportability; experience with Oracle 19c Actively participate and contribute to projects involving enterprise systems enhancements Participate in project design and Oracle database design decisions. Refine and troubleshoot the design Create and maintain appropriate documentation about the database and the data architecture Regular proactive capacity planning and tending reviews of all oracle databases. Producing weekly, monthly management reports Project Estimation process - including attending project kick-offs and design reviews as necessary to appropriately size new environments, recommend infrastructure solutions and deliver associated cost and resource effort estimates Develop and implement Database security policies and procedures, in line with corporate objectives Develop database pipelines to automate processes Develop Terraform infrastructure as code to speed the delivery of services Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Primary Platforms/Technologies Used: Oracle RDBMS (19c) Oracle ExaData Oracle Cloud PL/SQL, Perl Linux Other DB platforms Terraform GoldenGate Required Qualifications: Bachelor’s degree in computer science, or proven experience as an Oracle Database Administrator 7+ years experience with Oracle products and automating services SQL Tuning Experience Database design, SQL, and stored procedure development experience Proven experience participating in team software development projects Experience with Goldengate PaaS and automating Goldengate services Extensive experience with GoldenGate Experience building pipelines to support database automation Proficiency with network troubleshooting tools and techniques Proven analytical and communication skills Ability to build infrastructure as code leveraging tools like Terraform Preferred Qualifications: Bachelor’s degree in computer science, or proven experience as an Oracle Database Administrator SQL Tuning Experience Database design, SQL, and stored procedure development experience Proven experience participating in team software development projects Experience with AI tools to help speed delivery Proven analytical and communication skills At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #NJP #Nic
Posted 14 hours ago
8.0 years
1 - 7 Lacs
Gurgaon
On-site
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. As a Senior Cloud/DevOps Engineer at Optum, you will be a pivotal force in accelerating our journey towards a more agile, secure, and highly automated cloud-native future. You will leverage your extensive expertise in cloud platforms and DevOps methodologies to design, implement, and maintain robust, scalable, and secure infrastructure and applications. A key focus of this role will be the strategic integration and application of Artificial Intelligence (AI) to enhance automation, streamline operations, and proactively identify and mitigate security threats. You will work within a dynamic and collaborative environment, partnering with development teams, architects, and security professionals to drive best practices, optimize performance, and ensure the reliability of our critical healthcare systems. This role demands a solid understanding of the end-to-end software development lifecycle and a passion for continuous improvement and innovation. Primary Responsibilities: Cloud Infrastructure & Platform Management: Design, implement, and manage highly available, scalable, and fault-tolerant cloud infrastructure within AWS, Azure or Oracle Cloud environments Provision, configure, and operate cloud services such as compute, storage, networking and databases (RDS, Cosmos DB, Cloud SQL) Develop and maintain Infrastructure as Code (IaC) using tools like Terraform, CloudFormation, or ARM templates to ensure consistent and repeatable deployments DevOps and CI/CD Automation: Design, implement, and maintain robust CI/CD pipelines using tools like Jenkins, GitHub Actions or Azure DevOps to automate software delivery from code commit to production deployment Implement advanced deployment strategies (e.g., blue/green, canary, rolling updates) to minimize downtime and mitigate risk Champion and implement DevOps best practices, including continuous integration, continuous delivery, automated testing, and release management Security & Compliance: Implement and enforce robust cloud security best practices, including identity and access management (IAM), network security, data encryption, and security group configurations Conduct regular security audits and vulnerability assessments, working closely with security teams to remediate findings Develop and implement automated security checks and guardrails within the CI/CD pipeline to ensure security by design Ensure compliance with relevant industry regulations (e.g., HIPAA, HITRUST, PCI) and internal security policies Troubleshooting & Support: Provide expert-level support for complex infrastructure and application issues, troubleshooting and resolving production incidents in a timely manner Participate in on-call rotations as needed to ensure 24/7 system availability Conduct root cause analysis for incidents and implement preventative measures Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 8+ years of experience in Information Technology roles 5+ years of hands-on experience in cloud platforms (AWS, Azure, or Oracle Cloud) with a solid understanding of core services and architectural patterns 3+ years experience in designing, implementing, and managing highly available, scalable, and secure cloud infrastructure 3+ years experience with Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation) 3+ years experience in scripting languages (e.g., Python, Bash, PowerShell) for automation 5+ years experience with CI/CD pipeline implementation and management using tools like Jenkins, GitLab CI/CD, or Azure DevOps Preferred Qualifications: Relevant cloud certifications Solid understanding of containerization technologies (Docker) and orchestration platforms (Kubernetes) Experience with monitoring, logging, and alerting tools (e.g., Prometheus, Grafana, Datadog, Splunk) Expertise in cloud security best practices, including IAM, network security, data protection, and compliance frameworks (e.g., HIPAA, SOC 2, PCI) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #NJP #Gen
Posted 14 hours ago
8.0 years
6 - 7 Lacs
Gurgaon
On-site
Responsible for leading solution architecture, ensure code quality, and drive development in intelligent document processing and API integrations RESPONSIBILITIES Maintain and enhance software applications under supervision of a manager or a principal engineer. 50% Participate in other application development projects, as assigned. 30% Provide technical leadership and mentorship to junior team members, as required. 15% Perform other duties, as assigned. 5% MINIMUM REQUIREMENTS EDUCATION: Bachelor's FIELD OF STUDY: Technology/Engineering or similar degree EXPERIENCE: 8+ years of professional experience with a minimum of 5 years of RPA Blue Prism experience KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Deep expertise in Blue Prism Hands-on experience with OCR tools and ML-based classifiers Strong understanding of API integration, JSON/XML, and security best practices Work on moderate to highly complex RPA projects, collaborating with Colleagues to understand business processes quickly, and recommend solutions. Work closely with the RPA developers to translate business requirements into solution designs for efficient automation Participate in problem solving issues that arise in day to day running of RPA processes and providing timely responses and solutions as require Familiarity with CI/CD, Git, and cloud platforms (Azure/AWS is a plus) Understanding of Agile (Scrum) project management methodology and Test-Driven Development Strong Communication Skills PREFERRED QUALIFICATIONS EDUCATION: Master's or Advanced FIELD OF STUDY: Technology/Engineering or equivalent degree EXPERIENCE: Required 5 years of experience with one or more RPA tools in identifying, developing and/or delivering automation solutions KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Interact Decipher AI/ML AWS Tungsten Automation What We Offer We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life. Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work® certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact careers.india@mcmcg.com
Posted 14 hours ago
10.0 years
4 - 9 Lacs
Gurgaon
On-site
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Role Summary: The " Corp Development/Business Development Program Director " is a senior leadership role responsible for driving significant changes to Medtronic commercial initiatives by developing and implementing innovative strategies, engage with external consultant for proactive market insight and trends , and collaborating with cross-functional teams. The aim of this role is to achieve substantial business growth, all while aligning with the overall strategic goals of the organization; requiring strong analytical skills, leadership capabilities, and a deep understanding of market dynamics to lead large-scale transformation initiatives. The person should be adroit at developing synergistic alliances in the market with organizations in pharma or digital healthcare delivery. They should be adept at leading without authority & executing change management in complex situations. Main Purpose: Strategic Vision & Planning: Analyze market trends, competitive landscape, customer and consumer insights to identify potential growth areas and opportunities for innovation or alliances. Develop and execute strategic plans, including financial modeling and business opportunity simulations and market data Develop and execute comprehensive commercial transformation strategies aligned with the company's overall business objectives. Design and implement new business models, concept creation strategies and go-to-market approaches to enhance customer value and market penetration. Direct and lead annual strategic activities such as annual and quarterly QRB Prepare business development proposals, recommend financial and nonfinancial strategic objectives and alternatives, and implement and maintain strategic and operational plans. Identify the needs in various markets for channel/patient financing based on therapy areas. Design mutually beneficial partnerships based on Legal and compliance frameworks of Medtronic. Transformational Leadership: Lead cross-functional teams across sales, marketing, product, and operations to drive transformation initiatives by influencing right stakeholders. Oversee the implementation of new commercial processes, systems, and tools to streamline operations and improve efficiency. Facilitate change management activities to ensure smooth adoption of new strategies and minimize disruption within the organization. Performance Management & Analysis: Establish key performance indicators (KPIs) to measure the success of commercial transformation initiatives in alignment with the sub-region, VP. Monitor and analyze sales performance data to identify areas for improvement and make data-driven decisions. Develop and implement robust reporting mechanisms to provide insights to senior leadership on commercial performance. Diagnose the gaps in sales operations and design AI based solution in partnership with IT by using AI enabled tools available in Medtronic to improve efficiency of data usage as well as on ground data based decision making Stakeholder Engagement: Build strong relationships with key stakeholders across the organization, including senior leadership, sales teams, marketing teams, and Virtual Enablement Solutions teams. Communicate the commercial transformation vision clearly and effectively to gain buy-in and alignment across the organization. Advocate for necessary changes and address potential roadblocks to ensure successful execution of transformation initiatives. Skill, Experience and Knowledge: Requires broad management and leadership knowledge to lead multiple job areas, and detailed functional and operational expertise Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function. A minimum of 10 years of relevant experience with 7+ years of managerial experience, or advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience Good knowledge and work experience in India and Asia markets is preferred Ability to manage multi-businesses and functions Strategic long-term thinker, capable of mapping execution to a plan. Adaptive change agent capable of setting vision and developing leaders. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Posted 14 hours ago
2.0 years
0 Lacs
Haryana
On-site
Provectus helps companies adopt ML/AI to transform the ways they operate, compete, and drive value. The focus of the company is on building ML Infrastructure to drive end-to-end AI transformations, assisting businesses in adopting the right AI use cases, and scaling their AI initiatives organization-wide in such industries as Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, Manufacturing, and Internet businesses. We are seeking a highly skilled Machine Learning (ML) Tech Lead with a strong background in Large Language Models (LLMs) and AWS Cloud services. The ideal candidate will oversee the development and deployment of cutting-edge AI solutions while managing a team of 5-10 engineers. This leadership role demands hands-on technical expertise, strategic planning, and team management capabilities to deliver innovative products at scale. Responsibilities: Leadership & Management Lead and manage a team of 5-10 engineers, providing mentorship and fostering a collaborative team environment; Drive the roadmap for machine learning projects aligned with business goals; Coordinate cross-functional efforts with product, data, and engineering teams to ensure seamless delivery. Machine Learning & LLM Expertise Design, develop, and fine-tune LLMs and other machine learning models to solve business problems; Evaluate and implement state-of-the-art LLM techniques for NLP tasks such as text generation, summarization, and entity extraction; Stay ahead of advancements in LLMs and apply emerging technologies; Expertise in multiple main fields of ML: NLP, Computer Vision, RL, deep learning and classical ML. AWS Cloud Expertise Architect and manage scalable ML solutions using AWS services (e.g., SageMaker, Lambda, Bedrock, S3, ECS, ECR, etc.); Optimize models and data pipelines for performance, scalability, and cost-efficiency in AWS; Ensure best practices in security, monitoring, and compliance within the cloud infrastructure. Technical Execution Oversee the entire ML lifecycle, from research and experimentation to production and maintenance; Implement MLOps and LLMOps practices to streamline model deployment and CI/CD workflows; Debug, troubleshoot, and optimize production ML models for performance. Team Development & Communication Conduct regular code reviews and ensure engineering standards are upheld; Facilitate professional growth and learning for the team through continuous feedback and guidance; Communicate progress, challenges, and solutions to stakeholders and senior leadership. Qualifications: Proven experience with LLMs and NLP frameworks (e.g., Hugging Face, OpenAI, or Anthropic models); Strong expertise in AWS Cloud Services; Strong experience in ML/AI, including at least 2 years in a leadership role; Hands-on experience with Python, TensorFlow/PyTorch, and model optimization; Familiarity with MLOps tools and best practices; Excellent problem-solving and decision-making abilities; Strong communication skills and the ability to lead cross-functional teams; Passion for mentoring and developing engineers; Familiarity with Amazon Bedrock would be considered a significant plus.
Posted 14 hours ago
9.0 years
10 Lacs
Gurgaon
On-site
inFeedo AI is a B2B SaaS People Experience platform that 330 enterprises trust to automate their listening, service delivery & employee communications, using AI agents and 9 years of People Science research. Founded in 2016 , inFeedo’s Amber, Chief Engagement Officer, has helped HR leaders at Samsung, Aon, Puma, PwC, EY, WesternAlliance Bank, Fidelity, Burger King & others to improve employee experience & efficiency from onboarding to exit. We are Asia's #1 EX platform . Join us as we scale our US business & co-create the playbook with our core team Why Join Now? This is your chance to define the playbook , own the region, and directly shape how the next $5M of US revenue gets unlocked. You’ll be the face of inFeedo AI to the Fortune 1000. The Mission This is a high-impact, high-autonomy role with massive upside. You will: Own a greenfield territory with end-to-end responsibility. Build our US presence, land mega-cap logos, and define our GTM playbook. Act as the voice of the market, helping shape messaging, pricing, packaging, and partnerships for the rest of inFeedo. What You’ll Do : 0 1 Sales Motion: Identify, engage, and close mid-market & enterprise customers across US. Own the sales cycle end-to-end: outreach discovery demo negotiation closure. Account-based Selling: Run an account-based sales strategy (ABM) focused on Fortune 1000 companies. Build outbound strategy and execute multi-touch campaigns with Marketing support. Strategic Account Management Build and maintain CXO-level relationships to land & expand strategic accounts. Be the face of inFeedo at industry events and conferences. Partnerships & Channels: Identify and onboard high-value channel partners to build partner-led pipeline. Build & manage partner enablement and joint GTM initiatives. Playbook Creation: Learn & document what works (and what doesn’t). Work with the core team to evolve the ICP, value proposition, and messaging. Help define and segment the Total Addressable Market (TAM) in the US. Collaboration with Teams : Be comfortable working asynchronously and cross-functionally with teams in India. You’ll have strong support from our Marketing, Sales, Product, and RevOps. You’ll Work With : Angraaj Palchaudhuri (Founding Team & Director, India) Nishchal Dua (VP Marketing) Rohit Gupta (CBFO) and the rest of the inFeedo leadership team You’ll Thrive If You Have 6–12 years of sales experience , with $50K+ ACV deals and $750K+ annual quota experience. Have experience in target account selling , complex deal cycles, and value-based consultative selling. Have sold to HR personas (Chief People Officer, HRBP, TA, L&D, etc.) in the past. Love building from scratch - you’re excited about solving problems no one else has solved yet. Can manage and nurture channel partner relationships without heavy internal hand-holding. Bonus Points Previous startup or early-stage experience. Background in HR Tech SaaS. Experience in setting up or scaling a new regional markets. First 12 Months Goals Land 3–5 lighthouse accounts in US. Hit or exceed $500k in annual quota. Build a predictable pipeline with a repeatable outbound or partner-led playbook. Contribute to defining the ICP, messaging and value proposition playbook. What’s in It for You Competitive compensation + uncapped commission + ESOPs. Work with Asia’s #1 EX platform , trusted by 330+ enterprises. Massive upside as we 4x our US ARR in the next 2 years! Autonomy, ownership, and the support of an entire Marketing, Product & RevOps team. Sound Like You? Apply now & Let’s build the US success story of inFeedo, together. What happens after you apply? Step 1: In 15-20 days, if your application shines and aligns with our criteria, our People Success Team will reach out to you for a quick chat about your journey so far. Step 2: Within 4-6 days of that initial chat, we'll introduce you to your potential future team, and we will guide you through the rest of the hiring process. Step 3: If our vibes align after meeting the Hiring Team, you'll have an opportunity to chat with the founders. If we mutually enjoy the conversation, we'll celebrate with a virtual high-five and outline the next steps for you to join us. At any step, if things don't work out, we proactively send an email. You are welcome to ask for detailed feedback and re-apply in the future. :) Our expectations before you click “Apply Now” Read about inFeedo and Amber We are an equal opportunity employer and value diversity at inFeedo. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or education. [Attitude>Skills>Education]
Posted 14 hours ago
11.0 years
6 - 10 Lacs
Gurgaon
On-site
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. We are searching for a highly skilled ServiceNow Architect to lead the design and implementation of scalable, secure, and high-performing solutions on the ServiceNow platform. This role involves close collaboration with stakeholders to deliver innovative technical solutions and optimize the utilization of the platform across multiple modules and integrations. Responsibilities Design and maintain the overall architecture of the ServiceNow platform to ensure performance, scalability, and compliance with security best practices Collaborate with business and IT stakeholders to gather requirements and translate them into tailored technical solutions Lead the implementation of advanced ServiceNow modules such as ITSM, ITOM, CSM, HRSD, and SecOps alongside integrations with external systems Define and enforce governance for the platform, including coding standards, development frameworks, and continuous release management Evaluate new ServiceNow features, modules, and technologies to recommend enhancements and optimizations for existing setups Provide architectural guidance to developers, system administrators, and other technical resources working on the platform Optimize integrations using REST/SOAP APIs, IntegrationHub, and MID Servers and ensure seamless data exchange across systems Support agile delivery models and implement DevOps tools such as Jenkins and Git for efficient automated workflows Develop and maintain comprehensive technical documentation including architecture diagrams, data flows, and integration strategies Requirements 11+ years of experience in ServiceNow development, with at least 4 years focusing on technical architecture and platform design Expertise in ServiceNow modules including ITSM, ITOM, CSM, HRSD, and SecOps Hands-on experience with integrations built on REST/SOAP APIs, IntegrationHub, and MID Servers Proficiency in JavaScript, Glide scripting, UI Policies, Business Rules, ACLs, and Flow Designer Competency in creating user experiences using Service Portal and UI Builder tools Background in working with AI and GenAI tools within the ServiceNow platform Familiarity with Agile methodologies paired with practical knowledge of DevOps tools like Jenkins and Git Strong communication and collaborative skills for effectively working with cross-functional teams Nice to have Familiarity with ServiceNow certifications related to core modules such as ITSM, ITOM, or HRSD Showcase of work with advanced ServiceNow automation tools and analytics Understanding of enterprise-level security and compliance solutions within ServiceNow Knowledge of custom app development on the Now Platform using App Engine Capability to design and implement scalable multi-tenant solutions within complex environments We offer Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: Health benefits Retirement benefits Paid time off Flexible benefits Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
Posted 14 hours ago
3.0 years
2 - 6 Lacs
Gurgaon
On-site
We are seeking a highly skilled AI Engineer with a strong foundation in machine learning, deep learning, cloud platforms , and computer vision to join our innovative tech team. You’ll design and implement scalable AI/ML pipelines, automate workflows, train and optimize models, and deploy solutions on cloud infrastructure. This is an opportunity to shape the future of intelligent systems across industries. Key Responsibilities: Design, develop, and deploy ML/DL models for various applications, including computer vision and predictive analytics. Build data pipelines and model training workflows on cloud platforms such as AWS, Azure, or GCP. Automate model retraining, evaluation, and deployment processes using MLOps best practices. Collaborate with cross-functional teams (data engineers, product managers, developers) to define project requirements and deliver AI-powered features. Develop and fine-tune custom algorithms tailored to specific domain problems. Integrate AI solutions into existing systems using APIs, containers, and cloud-native tools. Conduct data preprocessing, exploratory data analysis, and feature engineering. Research and evaluate the latest AI trends, tools, and frameworks to recommend enhancements. Write clear, maintainable, and efficient code with documentation for reproducibility and scaling. Required Skills & Qualifications: Bachelor’s or Master’s degree in Computer Science, Data Science, AI/ML, or related fields. 3+ years of hands-on experience in building and deploying machine learning/deep learning models. Strong programming skills in Python and frameworks like TensorFlow, PyTorch, OpenCV, Scikit-learn. Experience with computer vision libraries (OpenCV, YOLO, Detectron2, etc.). Proficiency in cloud platforms (AWS SageMaker, GCP Vertex AI, or Azure ML Studio). Experience with Docker, Kubernetes, or other orchestration tools. Familiarity with MLOps tools like MLflow, DVC, Kubeflow, or Airflow. Solid understanding of algorithms, data structures, and model optimization techniques. Exposure to RESTful APIs and real-time inference systems. Strong analytical, problem-solving, and communication skills. Nice to Have: Experience with NLP models and transformers (e.g., Hugging Face). Experience deploying models at scale in production environments. Knowledge of CI/CD pipelines for AI applications. Publications or contributions to open-source AI projects. Why Join Us? Job Type: Permanent Pay: ₹20,000.00 - ₹50,000.00 per month Work Location: In person
Posted 14 hours ago
200.0 years
0 Lacs
Haryana
On-site
Control Automation - Delivery Lead (C13) - SIS About CITI Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have 200+ years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. About AIM: Analytics and Information Management (AIM) is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast-growing organization working with Citi businesses and functions across the world. What do we do: We simplify, streamline, and automate controls—strengthening our ability to prevent issues. Control Automation Team automates manual controls through data driven capabilities using industry standard tools & techniques in collaboration with Business, Internal Audit, Internal Citi Risk and Control and Technology. This team work with business for audit, by Identifying cases on control gaps, policy breaches and providing data evidence for audit completion. Expertise Required: Responsibility Responsible for end-to-end delivery of control testing automation tools, overseeing entire Control Testing Automation life cycle from requirement management to implementation. Responsible for developing automation solutions that are scalable and can be re-purposed. Lead a team of SMEs (Designers, Developers, Testers, solution Leads, production support etc.) Develop and implement data analytics/automation strategies to support business objectives and drive decision-making processes. Provide strategic recommendations based on data-driven insights to support business planning and resource allocation. Stay current to industry trends and emerging technologies in data analytics/ automation to constantly improve process and methodologies. Liaison with Business, R&C teams, Operations and Technology stakeholders to identify Control Testing Automation opportunities. Lead efforts to Review ARCM (Activity Risk Control Monitoring) documents to proactively identify automation opportunities. Critically Assess new tools and AI solutions, identify those that align with organizations goals and technical landscape that can be implemented in the Control Automation Area. Analytical & Project Management Skills Champion and execute controls testing automation strategic plan, suggest thought leadership ideas for target state. Good with formulating analytical methodology, identifying inconsistencies, anomalies & patterns with data. Proficient with data manipulation and problem solving to effectively work with large datasets and drive actionable conclusions. Have good knowledge of project management principles, good at stakeholder management. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citi, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency. Having productive team meetings, 1-on-1 meetings regularly with all team members Understand concerns, challenges and roadblocks team is facing and provide them all the required support to overcome the same. Extensive knowledge of automation tools and technologies with the ability to solve complex problems. Tools and Platforms Hands-on experience in SAS, SQL, Python and have strong RDBMS concepts. Good understanding on process automation. Appian, Xceptor and Tableau Proficient in MS Excel, PowerPoint, and VBA Nice to have – Experience on below: Workflow management tools like Jira, Confluence, Bit Bucket (Version Control) etc. Domain Skills Good understanding of Banking Products (Wealth, Cards, Deposit, Loans & Insurance etc.) MCA, Inherent Risk Functional Skills Business risk, controls, compliance, and data management. Knowledge of Finance Regulations, Understanding of Audit Process Soft Skills Proven leadership ability with experience in mentoring and developing a team of managers/SMEs. Should have excellent communication and inter-personal skills with ability to convey technical concepts to non-technical stakeholders. Responsible for managing resources effectively & sharing best practices. Mentoring junior members in the team Ability to thrive in a dynamic and fast-paced environment. Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc. Proactive approach in solving problems and eye for details. A strong team player Basic Qualifications Master’s degree in information technology / Information Systems / Computer Applications / Engineering from a premier institute. BTech/B. E/MCA in Information Technology / Information Systems / Computer Applications. (Preferred) Postgraduate in – Masters in computers 13+ years of hands-on experience in developing codes on SAS, SQL, Python environment - Job Family Group: Decision Management - Job Family: Data/Information Management - Time Type: Full time - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.
Posted 14 hours ago
2.0 - 5.0 years
0 Lacs
Mohali district, India
On-site
Company Description At SpartX.AI, we empower startups, creators, and local businesses to achieve exponential growth through AI. Our tailored AI solutions range from content creation to lead generation, workflow automation, and predictive insights. We offer AI-powered content systems, automation workflows for CRM and sales operations, custom GPT agents, and data-driven dashboards. Based in Mohali, we work globally to simplify backend operations, allowing businesses to scale efficiently. Role Description This is a full-time, on-site role for an Artificial Intelligence Engineer located in Mohali district. The AI Engineer will develop and implement AI models and algorithms, work with neural networks, and enhance natural language processing (NLP) capabilities. Daily tasks also include software development, pattern recognition, and collaborating with other team members to integrate AI solutions into various applications. Qualifications 2-5 years of experience in AI and machine learning Knowledge of Neural Networks and Natural Language Processing (NLP) Skills in Software Development Strong problem-solving and analytical skills Excellent written and verbal communication skills Ability to work independently and collaboratively Bachelor's or Master's degree in AI Engineering, or related field
Posted 14 hours ago
5.0 years
15 - 20 Lacs
Gurgaon
On-site
Job Title: Regional Manager – IT Solutions Company: Genesis Technology Services India Pvt Limited Location: Gurugram, Haryana Department: Sales & Business Development About Genesis Technology Services India Pvt Limited: Genesis Technology Services India Pvt Limited is a forward-thinking technology company offering a comprehensive suite of IT services and solutions, including product development, software engineering, quality assurance, AI/ML, SaaS, cloud infrastructure, cybersecurity, and digital transformation services. We cater to mid-market, enterprise, and public sector clients across diverse industries, driving innovation and resilience through cutting-edge technologies. Position Overview: We are seeking a highly driven and experienced Regional Manager to lead the growth and expansion of our IT solutions portfolio. The ideal candidate will be responsible for identifying and nurturing client relationships, driving consultative sales, and delivering tailored technology solutions to meet the complex business challenges of our clients. Key Responsibilities: Drive end-to-end business development efforts across SaaS, cloud, cybersecurity, AI/ML, managed services, and digital transformation offerings. Manage the full sales cycle – from lead generation to deal closure – targeting mid-market, enterprise, and public sector organizations. Develop a deep understanding of client needs to deliver customized, value-led, consultative sales strategies. Collaborate with internal technical, delivery, and vendor teams to design and propose viable IT solutions. Build and maintain long-term relationships with clients, identifying upsell and cross-sell opportunities across the solution stack. Leverage CRM systems like Salesforce and HubSpot for pipeline management and performance tracking. Engage with channel partners, distributors, and vendors to expand go-to-market capabilities and co-sell opportunities. Respond to RFPs, tenders, and proposals with tailored presentations and documentation. Maintain strong knowledge of industry trends, and competitor activities. Key Requirements: 5+ years of proven success in B2B IT solutions sales or business development, preferably within an MSP or IT reseller environment. Demonstrated expertise in selling complex IT solutions including cloud infrastructure, cybersecurity, SaaS platforms, AI/ML applications, and digital services. Excellent understanding of consultative and solution-based sales methodologies. Experience managing large deals and navigating complex sales cycles with multiple stakeholders. Strong knowledge of channel sales and vendor partnerships. Proficiency in CRM and sales enablement tools including Salesforce, HubSpot, LinkedIn Sales Navigator, and proposal development platforms. Strong interpersonal and communication skills, with the ability to articulate technical concepts to non-technical audiences. A self-starter with a goal-oriented mindset, strong negotiation skills, and a passion for technology. Desirable Skills & Competencies: Functional: IT Solutions Sales | Stakeholder Management | Account Retention | Managed Services | Channel EngagementFull Sales Cycle | Cross-Sell/Upsell | KPI Achievement | Proposal Development | Business Growth Strategy Technical: CRM Tools (Salesforce, HubSpot) | Microsoft Office | Lead Generation Platforms | Digital Presentation ToolsRFP Management | Technical & Executive-Level Presentations What We Offer: Competitive base salary + performance-based incentives Exposure to cutting-edge technologies and a dynamic sales environment Opportunities for career advancement and professional development Collaborative and innovative workplace culture Job Type: Full-time Pay: ₹1,500,000.00 - ₹2,000,000.00 per year Benefits: Flexible schedule Food provided Paid sick time Paid time off Work Location: In person
Posted 14 hours ago
1.0 years
0 Lacs
Gurgaon
On-site
About CoPoint AI CoPoint AI is a specialized consulting firm focused on transforming businesses through process improvement and data insights. We have two main technical offerings: We accelerate enterprise AI adoption through our comprehensive AI Accelerator program, establish tailored AI Foundations for all stakeholders, and leverage our innovative RAD Lab to deliver AI-powered development that reduces time by up to 50%. We help organizations unlock their data's full potential through strategic roadmaps, analytics platforms that deliver actionable insights, and machine learning capabilities that predict market trends and customer behaviors. Our Vision We transform businesses through process improvement and data insights leveraging AI tools. Our Values Be Purposeful : Think Straight, Communicate, Always Do the Right Thing In Partnership : With our Team, For Our Clients, In Our Communities Create Impact : Deliver Value-Based Solutions, Help Individuals Achieve Their Dreams, Demand Profitable Growth Senior Analyst Role Overview: The Senior Analyst at CoPoint AI plays a key role in executing data projects and developing client solutions. With growing technical capabilities, Senior Analysts begin taking ownership of specific project components while expanding their expertise in Microsoft data technologies and AI driven software development and data analysis. Responsibilities: Analyze client data requirements and contribute to solution design Develop data models, reports, and dashboards using Microsoft technologies Implement AI-enhanced data analysis leveraging leading edge AI tools Configure and utilize AI-assisted development tools to accelerate solution delivery Build and fine-tune basic machine learning models for business insights Apply prompt engineering techniques for generative AI solutions Conduct detailed data analysis and present findings to project teams Take ownership of specific deliverables within larger project frameworks Collaborate with cross-functional teams to implement data solutions Begin mentoring junior team members and sharing technical knowledge Participate in client-facing activities with increasing independence Qualifications: 1+ year of relevant experience in data analysis or consulting Proficiency with Microsoft data stack (SQL, Power BI, Azure) Experience with data cleansing, transformation, and visualization Working knowledge of Azure OpenAI Service or Cognitive Services Practical experience with AI coding assistants (GitHub Copilot, Azure AI Studio, AI Driven IDEs, etc.) Familiarity with machine learning concepts and model deployment Understanding of AI model evaluation and performance metrics Understanding of basic data modeling concepts Ability to translate business requirements into technical solutions Strong problem-solving skills and attention to detail Excellent written and verbal communication abilities
Posted 14 hours ago
0 years
3 - 6 Lacs
Gurgaon
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Process Developer - Fraud (Practitioner) ! We are looking for candidates for Fraud, Transaction Investigation and Chargeback p rocess with excellent co mprehension skills f or Australia & New Zealand customers. A confident, diligent professional who focuses on preventing fraud and providing assurance to our customers. Preferred candidates with prior experience in customer solutions , card schemes, servicing . Should be comfortable with rotational week offs. Responsibilities Handling Inbound & outbound calls & online applications Respond to applicant questions & resolve issues. Operate i n compliance with laws & Regulations. Dealing with complex solution-based calls . Rea ding complex & sensitive customer situations and dealing with it accurately . Consistently Deliver First Class Service . Exceptional Time management skills . Assess risks and investigate for fraudulent activity with a keen eye . Qualification we seek in you! Minimum Qualifications Knowledge of AUS & NZ Privacy legislation Previous Fraud/Scheme Chargebacks related experience Excellent communication skills – verbal and written. Should have sound computer knowledge . Needs to be good at multitasking. Preferred Qualifications/ Skills Displays excellent English oral and written communication skills - using accurate grammar with smooth flow Displays excellent problem solving and decision-making skills Proficient computer skills and attention to detail Significant months of experience in the phone customer service field is desired Negotiation and analytical skills High level of integrity Ability to multi-task Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 28, 2025, 8:48:16 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time
Posted 14 hours ago
8.0 years
0 Lacs
Gurgaon
On-site
Gurugram, Haryana, India Department Engg Job posted on Jul 29, 2025 Employment type Employee Tbo.com(www.tbo.com) TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale. The TBO journey began in 2006 with a simple goal to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific. Today, TBOs product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions. TBOs approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBOs travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies. Why TBO: You will influence & contribute to Building World Largest Technology Led Travel Distribution Network for a $ 9 Trillion global travel business market. We are the emerging leaders in technology led end-to-end travel management, in the B2B space. Physical Presence in 47 countries with business in 110 countries. We are notching up our Gross Transaction Volume (GTV) in several billions and growing much faster than the industry growth rate; backed by a proven and well-established business model. We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer. An open & informal start-up environment which cares. What TBO offers to a Life Traveler in You: Chance to work with CXO Leaders. Our leadership come from top IITs and IIMs; or have led significant business journeys for top brands Indian and global brands. Enhance Your Leadership Acumen. Join the journey to create global scale and World Best. Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination. Travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey. Own a wide portfolio of our Platform Business, India. Primary focus will be on top talent attraction, retention, development, and engagement. Talent Acquisition, Business HR, HR Operations & Leaning will report in apart from relevant COE functions connected to these domains. Do You have it in You Take the Voyage (‘Must-Haves’ ) . 8+ years of good hands-on experience in implementing DevOps practices Design, develop and maintain DevOps process comprising several stages including plan, code, build, test, release, deploy, operate and monitor. Platform automation using AWS cloud technologies like CDK, terraform, cloud formation etc. Experience in scripting languages such as Python, Power shell, bash. . Candidates with experience in Linux, nginx, envoy, and fargate are preferred. Good knowledge of Kubernetes (preference AWS EKS), containers using Docker. Design and Develop the CI/CD pipeline using "GitHub Actions" preferably. End to end implementation.
Posted 14 hours ago
0 years
2 Lacs
Gurgaon
On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Data Scientist AI Garage is responsible for establishing Mastercard as an AI powerhouse. AI will be leveraged and implemented at scale within Mastercard providing a foundational, competitive advantage for the future. All internal processes, all products and services will be enabled by AI continuously advancing our value proposition, consumer experience, and efficiency. Opportunity Join Mastercard's AI Garage @ Gurgaon, a newly created strategic business unit executing on identified use cases for product optimization and operational efficiency securing Mastercard's competitive advantage through all things AI. The AI professional will be responsible for the creative application and execution of AI use cases, working collaboratively with other AI professionals and business stakeholders to effectively drive the AI mandate. Role Ensure all AI solution development is in line with industry standards for data management and privacy compliance including the collection, use, storage, access, retention, output, reporting, and quality of data at Mastercard Adopt a pragmatic approach to AI, capable of articulating complex technical requirements in a manner this is simple and relevant to stakeholder use cases Gather relevant information to define the business problem interfacing with global stakeholders Creative thinker capable of linking AI methodologies to identified business challenges Identify commonalities amongst use cases enabling a microservice approach to scaling AI at Mastercard, building reusable, multi-purpose models Develop AI/ML solutions/applications leveraging the latest industry and academic advancements Leverage open and closed source technologies to solve business problems Ability to work cross-functionally, and across borders drawing on a broader team of colleagues to effectively execute the AI agenda Partner with technical teams to implement developed solutions/applications in production environment Support a learning culture continuously advancing AI capabilities All About You Experience Experience in the Data Sciences field with a focus on AI strategy and execution and developing solutions from scratch Demonstrated passion for AI competing in sponsored challenges such as Kaggle Previous experience with or exposure to: o Deep Learning algorithm techniques, open source tools and technologies, statistical tools, and programming environments such as Python, R, and SQL o Big Data platforms such as Hadoop, Hive, Spark, GPU Clusters for deep learning o Classical Machine Learning Algorithms like Logistic Regression, Decision trees, Clustering (K-means, Hierarchical and Self-organizing Maps), TSNE, PCA, Bayesian models, Time Series ARIMA/ARMA, Recommender Systems - Collaborative Filtering, FPMC, FISM, Fossil o Deep Learning algorithm techniques like Random Forest, GBM, KNN, SVM, Bayesian, Text Mining techniques, Multilayer Perceptron, Neural Networks – Feedforward, CNN, LSTM’s GRU’s is a plus. Optimization techniques – Activity regularization (L1 and L2), Adam, Adagrad, Adadelta concepts; Cost Functions in Neural Nets – Contrastive Loss, Hinge Loss, Binary Cross entropy, Categorical Cross entropy; developed applications in KRR, NLP, Speech and Image processing o Deep Learning frameworks for Production Systems like Tensorflow, Keras (for RPD and neural net architecture evaluation), PyTorch and Xgboost, Caffe, and Theono is a plus Exposure or experience using collaboration tools such as: o Confluence (Documentation) o Bitbucket/Stash (Code Sharing) o Shared Folders (File Sharing) o ALM (Project Management) Knowledge of payments industry a plus Experience with SAFe (Scaled Agile Framework) process is a plus Effectiveness Effective at managing and validating assumptions with key stakeholders in compressed timeframes, without hampering development momentum Capable of navigating a complex organization in a relentless pursuit of answers and clarity Enthusiasm for Data Sciences embracing the creative application of AI techniques to improve an organization's effectiveness Ability to understand technical system architecture and overarching function along with interdependency elements, as well as anticipate challenges for immediate remediation Ability to unpack complex problems into addressable segments and evaluate AI methods most applicable to addressing the segment Incredible attention to detail and focus instilling confidence without qualification in developed solutions Core Capabilities Strong written and oral communication skills Strong project management skills Concentration in Computer Science Some international travel required Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Posted 14 hours ago
0 years
2 Lacs
Gurgaon
On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager Data Scientist AI Garage is responsible for establishing Mastercard as an AI powerhouse. AI will be leveraged and implemented at scale within Mastercard providing a foundational, competitive advantage for the future. All internal processes, all products and services will be enabled by AI continuously advancing our value proposition, consumer experience, and efficiency. Opportunity Join Mastercard's AI Garage @ Gurgaon, a newly created strategic business unit executing on identified use cases for product optimization and operational efficiency securing Mastercard's competitive advantage through all things AI. The AI professional will be responsible for the creative application and execution of AI use cases, working collaboratively with other AI professionals and business stakeholders to effectively drive the AI mandate. Role Ensure all AI solution development is in line with industry standards for data management and privacy compliance including the collection, use, storage, access, retention, output, reporting, and quality of data at Mastercard Adopt a pragmatic approach to AI, capable of articulating complex technical requirements in a manner this is simple and relevant to stakeholder use cases Gather relevant information to define the business problem interfacing with global stakeholders Creative thinker capable of linking AI methodologies to identified business challenges Identify commonalities amongst use cases enabling a microservice approach to scaling AI at Mastercard, building reusable, multi-purpose models Develop AI/ML solutions/applications leveraging the latest industry and academic advancements Leverage open and closed source technologies to solve business problems Ability to work cross-functionally, and across borders drawing on a broader team of colleagues to effectively execute the AI agenda Partner with technical teams to implement developed solutions/applications in production environment Support a learning culture continuously advancing AI capabilities All About You Experience Experience in the Data Sciences field with a focus on AI strategy and execution and developing solutions from scratch Demonstrated passion for AI competing in sponsored challenges such as Kaggle Previous experience with or exposure to: o Deep Learning algorithm techniques, open source tools and technologies, statistical tools, and programming environments such as Python, R, and SQL o Big Data platforms such as Hadoop, Hive, Spark, GPU Clusters for deep learning o Classical Machine Learning Algorithms like Logistic Regression, Decision trees, Clustering (K-means, Hierarchical and Self-organizing Maps), TSNE, PCA, Bayesian models, Time Series ARIMA/ARMA, Recommender Systems - Collaborative Filtering, FPMC, FISM, Fossil o Deep Learning algorithm techniques like Random Forest, GBM, KNN, SVM, Bayesian, Text Mining techniques, Multilayer Perceptron, Neural Networks – Feedforward, CNN, LSTM’s GRU’s is a plus. Optimization techniques – Activity regularization (L1 and L2), Adam, Adagrad, Adadelta concepts; Cost Functions in Neural Nets – Contrastive Loss, Hinge Loss, Binary Cross entropy, Categorical Cross entropy; developed applications in KRR, NLP, Speech and Image processing o Deep Learning frameworks for Production Systems like Tensorflow, Keras (for RPD and neural net architecture evaluation), PyTorch and Xgboost, Caffe, and Theono is a plus Exposure or experience using collaboration tools such as: o Confluence (Documentation) o Bitbucket/Stash (Code Sharing) o Shared Folders (File Sharing) o ALM (Project Management) Knowledge of payments industry a plus Experience with SAFe (Scaled Agile Framework) process is a plus Effectiveness Effective at managing and validating assumptions with key stakeholders in compressed timeframes, without hampering development momentum Capable of navigating a complex organization in a relentless pursuit of answers and clarity Enthusiasm for Data Sciences embracing the creative application of AI techniques to improve an organization's effectiveness Ability to understand technical system architecture and overarching function along with interdependency elements, as well as anticipate challenges for immediate remediation Ability to unpack complex problems into addressable segments and evaluate AI methods most applicable to addressing the segment Incredible attention to detail and focus instilling confidence without qualification in developed solutions Core Capabilities Strong written and oral communication skills Strong project management skills Concentration in Computer Science Some international travel required #AI1 Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Posted 14 hours ago
5.0 years
5 - 10 Lacs
Gurgaon
On-site
Manager EXL/M/1435552 ServicesGurgaon Posted On 28 Jul 2025 End Date 11 Sep 2025 Required Experience 5 - 10 Years Basic Section Number Of Positions 1 Band C1 Band Name Manager Cost Code D013514 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 1500000.0000 - 2500000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Analytics Sub Group Analytics - UK & Europe Organization Services LOB Analytics - UK & Europe SBU Analytics Country India City Gurgaon Center EXL - Gurgaon Center 38 Skills Skill JAVA HTML Minimum Qualification B.COM Certification No data available Job Description Job Description: Senior Full Stack Developer Position: Senior Full Stack Developer Location: Gurugram Relevant Experience Required: 8+ years Employment Type: Full-time About the Role We are looking for a Senior Full Stack Developer who can build end-to-end web applications with strong expertise in both front-end and back-end development. The role involves working with Django, Node.js, React, and modern database systems (SQL, NoSQL, and Vector Databases), while leveraging real-time data streaming, AI-powered integrations, and cloud-native deployments. The ideal candidate is a hands-on technologist with a passion for modern UI/UX, scalability, and performance optimization. Key Responsibilities Front-End Development Build responsive and user-friendly interfaces using HTML5, CSS3, JavaScript, and React. Implement modern UI frameworks such as Next.js, Tailwind CSS, Bootstrap, or Material-UI. Create interactive charts and dashboards with D3.js, Recharts, Highcharts, or Plotly. Ensure cross-browser compatibility and optimize for performance and accessibility. Collaborate with designers to translate wireframes and prototypes into functional components. Back-End Development Develop RESTful & GraphQL APIs with Django/DRF and Node.js/Express. Design and implement microservices & event-driven architectures. Optimize server performance and ensure secure API integrations. Database & Data Management Work with structured (PostgreSQL, MySQL) and unstructured databases (MongoDB, Cassandra, DynamoDB). Integrate and manage Vector Databases (Pinecone, Milvus, Weaviate, Chroma) for AI-powered search and recommendations. Implement sharding, clustering, caching, and replication strategies for scalability. Manage both transactional and analytical workloads efficiently. Real-Time Processing & Visualization Implement real-time data streaming with Apache Kafka, Pulsar, or Redis Streams. Build live features (e.g., notifications, chat, analytics) using WebSockets & Server-Sent Events (SSE). Visualize large-scale data in real time for dashboards and BI applications. DevOps & Deployment Deploy applications on cloud platforms (AWS, Azure, GCP). Use Docker, Kubernetes, Helm, and Terraform for scalable deployments. Maintain CI/CD pipelines with GitHub Actions, Jenkins, or GitLab CI. Monitor, log, and ensure high availability with Prometheus, Grafana, ELK/EFK stack. Good to have AI & Advanced Capabilities Integrate state-of-the-art AI/ML models for personalization, recommendations, and semantic search. Implement Retrieval-Augmented Generation (RAG) pipelines with embeddings. Work on multimodal data processing (text, image, and video). Preferred Skills & Qualifications Core Stack Front-End: HTML5, CSS3, JavaScript, TypeScript, React, Next.js, Tailwind CSS/Bootstrap/Material-UI Back-End: Python (Django/DRF), Node.js/Express Databases: PostgreSQL, MySQL, MongoDB, Cassandra, DynamoDB, Vector Databases (Pinecone, Milvus, Weaviate, Chroma) APIs: REST, GraphQL, gRPC State-of-the-Art & Advanced Tools Streaming: Apache Kafka, Apache Pulsar, Redis Streams Visualization: D3.js, Highcharts, Plotly, Deck.gl Deployment: Docker, Kubernetes, Helm, Terraform, ArgoCD Cloud: AWS Lambda, Azure Functions, Google Cloud Run Monitoring: Prometheus, Grafana, OpenTelemetry Workflow Workflow Type Back Office
Posted 14 hours ago
0 years
5 - 8 Lacs
Gurgaon
On-site
We are seeking a skilled Python Developer with experience in developing applications that utilize Generative AI (GenAI) capabilities and deep integration with Microsoft Azure services. The ideal candidate should have a strong foundation in Python, experience with GenAI libraries or APIs (like OpenAI, Azure OpenAI, LangChain, etc.), and the ability to build, deploy, and manage AI-powered solutions in the Azure ecosystem. Qualifications Bachelor's or Master’s degree in Computer Science, AI/ML, Data Science, or a related field(or equivalent practical experience in Python and AI application development) Job Location
Posted 14 hours ago
10.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY GDS – Data and Analytics (D&A) – Cloud Architect - Manager As part of our EY-GDS D&A (Data and Analytics) team, we help our clients solve complex business challenges with the help of data and technology. We dive deep into data to extract the greatest value and discover opportunities in key business and functions like Banking, Insurance, Manufacturing, Healthcare, Retail, Manufacturing and Auto, Supply Chain, and Finance. The opportunity We’re looking for SeniorManagers (GTM +Cloud/ Big Data Architects) with strong technology and data understanding having proven delivery capability in delivery and pre sales. This is a fantastic opportunity to be part of a leading firm as well as a part of a growing Data and Analytics team. Your Key Responsibilities Have proven experience in driving Analytics GTM/Pre-Sales by collaborating with senior stakeholder/s in the client and partner organization in BCM, WAM, Insurance. Activities will include pipeline building, RFP responses, creating new solutions and offerings, conducting workshops as well as managing in flight projects focused on cloud and big data. Need to work with client in converting business problems/challenges to technical solutions considering security, performance, scalability etc. [ 10- 15 years] Need to understand current & Future state enterprise architecture. Need to contribute in various technical streams during implementation of the project. Provide product and design level technical best practices Interact with senior client technology leaders, understand their business goals, create, architect, propose, develop and deliver technology solutions Define and develop client specific best practices around data management within a Hadoop environment or cloud environment Recommend design alternatives for data ingestion, processing and provisioning layers Design and develop data ingestion programs to process large data sets in Batch mode using HIVE, Pig and Sqoop, Spark Develop data ingestion programs to ingest real-time data from LIVE sources using Apache Kafka, Spark Streaming and related technologies Skills And Attributes For Success Architect in designing highly scalable solutions Azure, AWS and GCP. Strong understanding & familiarity with all Azure/AWS/GCP /Bigdata Ecosystem components Strong understanding of underlying Azure/AWS/GCP Architectural concepts and distributed computing paradigms Hands-on programming experience in Apache Spark using Python/Scala and Spark Streaming Hands on experience with major components like cloud ETLs,Spark, Databricks Experience working with NoSQL in at least one of the data stores - HBase, Cassandra, MongoDB Knowledge of Spark and Kafka integration with multiple Spark jobs to consume messages from multiple Kafka partitions Solid understanding of ETL methodologies in a multi-tiered stack, integrating with Big Data systems like Cloudera and Databricks. Strong understanding of underlying Hadoop Architectural concepts and distributed computing paradigms Experience working with NoSQL in at least one of the data stores - HBase, Cassandra, MongoDB Good knowledge in apache Kafka & Apache Flume Experience in Enterprise grade solution implementations. Experience in performance bench marking enterprise applications Experience in Data security [on the move, at rest] Strong UNIX operating system concepts and shell scripting knowledge To qualify for the role, you must have Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution. Excellent communicator (written and verbal formal and informal). Ability to multi-task under pressure and work independently with minimal supervision. Strong verbal and written communication skills. Must be a team player and enjoy working in a cooperative and collaborative team environment. Adaptable to new technologies and standards. Participate in all aspects of Big Data solution delivery life cycle including analysis, design, development, testing, production deployment, and support Responsible for the evaluation of technical risks and map out mitigation strategies Experience in Data security [on the move, at rest] Experience in performance bench marking enterprise applications Working knowledge in any of the cloud platform, AWS or Azure or GCP Excellent business communication, Consulting, Quality process skills Excellent Consulting Skills Excellence in leading Solution Architecture, Design, Build and Execute for leading clients in Banking, Wealth Asset Management, or Insurance domain. Minimum 7 years hand-on experience in one or more of the above areas. Minimum 10 years industry experience Ideally, you’ll also have Strong project management skills Client management skills Solutioning skills What We Look For People with technical experience and enthusiasm to learn new things in this fast-moving environment What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 14 hours ago
10.0 years
0 Lacs
Gurgaon
On-site
Company Description Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally. Job Description The Service Management and Transformation Leader will drive the evolution of the Global Business Services (GBS) operating model by leading strategic initiatives across service management, process transformation, and organizational change. This role is pivotal in delivering end-to-end process standardization, fostering effective business partnerships, managing migrations, and ensuring knowledge continuity and change readiness across the enterprise. In this role you will be responsible for: 1/ Service Management & Operational Excellence Design and implement a global service management framework aligned with GBS strategy and customer expectations. Oversee service performance metrics (KPIs, SLAs, NPS) Champion the adoption of digital tools (e.g., ServiceNow, Cervelo) to enhance service visibility, and self-service capabilities 2. End-to-End Process Standardization Lead the harmonization of core and enabling processes across finance, procurement, HR, and commercial service lines. Collaborate with global process owners and regional leads to embed standardization, simplification, and automation Design and oversee the governance to allow deployment of standards and management of exceptions 3. Business Partnering & Stakeholder Engagement Establish and maintain strong relationships with business units, acting as a trusted advisor and transformation enabler. Co-develop joint business plans and service performance reviews with key stakeholders Manage measurement of SBS NPS score / SBS satisfaction survey 4. Migrations Portfolio Management Own the global migrations roadmap, ensuring seamless transitions of services into GBS centers. Coordinate with transition leaders and regional teams to manage timelines, risks, and resource planning 5. Knowledge Management & Business Continuity Develop and maintain a robust knowledge management framework to support service resilience and scalability. Ensure 100% of critical business activities are tested and ready for continuity across centers 6. Communication & Change Management Lead change management initiatives to support transformation programs, including stakeholder communications, training, and adoption strategies. Promote a culture of transparency, engagement, and continuous learning Experience 10+ years of experience in shared services, GBS, or transformation leadership roles. Proven track record in service management, process transformation, and global migrations. Strong understanding of digital enablers (e.g., automation, AI, service management platforms). Experience working in a matrixed, multicultural environment. Excellent communication, stakeholder management, and leadership skills. Success Metrics: % of standardized processes across service lines Customer satisfaction (NPS) and service delivery KPIs Migration success rate and timeline adherence Business continuity readiness Change adoption and employee engagement scores Languages: English (fluent, mandatory) Additional Information Additional Information for the job Diversity & Inclusion LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion. LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply. Sustainability Sustainable value is at the heart of our purpose as a company. We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us What We Offer We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world. We offer A workplace culture that embraces diversity and inclusivity Opportunities for Professional Growth and Development Employee Recognition Program Employee Wellness Programs - Confidential access to certified counselors for employee and eligible family members, along with monthly wellness awareness sessions. Certified Great Place to Work
Posted 14 hours ago
3.0 - 7.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Description: EY GDS – Data and Analytics - D and A – Senior – Senior Data Scientist Role Overview: We are seeking a highly skilled and experienced Senior Data Scientist with a minimum of 3 - 7 years of experience in Data Science and Machine Learning, preferably with experience in NLP, Generative AI, LLMs, MLOps, Optimization techniques, and AI solution Architecture. In this role, you will play a key role in the development and implementation of AI solutions, leveraging your technical expertise. The ideal candidate should have a deep understanding of AI technologies and experience in designing and implementing cutting-edge AI models and systems. Additionally, expertise in data engineering, DevOps, and MLOps practices will be valuable in this role. Responsibilities: Your technical responsibilities: Contribute to the design and implementation of state-of-the-art AI solutions. Assist in the development and implementation of AI models and systems, leveraging techniques such as Language Models (LLMs) and generative AI. Collaborate with stakeholders to identify business opportunities and define AI project goals. Stay updated with the latest advancements in generative AI techniques, such as LLMs, and evaluate their potential applications in solving enterprise challenges. Utilize generative AI techniques, such as LLMs, to develop innovative solutions for enterprise industry use cases. Integrate with relevant APIs and libraries, such as Azure Open AI GPT models and Hugging Face Transformers, to leverage pre-trained models and enhance generative AI capabilities. Implement and optimize end-to-end pipelines for generative AI projects, ensuring seamless data processing and model deployment. Utilize vector databases, such as Redis, and NoSQL databases to efficiently handle large-scale generative AI datasets and outputs. Implement similarity search algorithms and techniques to enable efficient and accurate retrieval of relevant information from generative AI outputs. Collaborate with domain experts, stakeholders, and clients to understand specific business requirements and tailor generative AI solutions accordingly. Conduct research and evaluation of advanced AI techniques, including transfer learning, domain adaptation, and model compression, to enhance performance and efficiency. Establish evaluation metrics and methodologies to assess the quality, coherence, and relevance of generative AI outputs for enterprise industry use cases. Ensure compliance with data privacy, security, and ethical considerations in AI applications. Leverage data engineering skills to curate, clean, and preprocess large-scale datasets for generative AI applications. Requirements : Bachelor's or Master's degree in Computer Science, Engineering, or a related field. A Ph.D. is a plus. Minimum 3-7 years of experience in Data Science and Machine Learning. In-depth knowledge of machine learning, deep learning, and generative AI techniques. Proficiency in programming languages such as Python, R, and frameworks like TensorFlow or PyTorch. Strong understanding of NLP techniques and frameworks such as BERT, GPT, or Transformer models. Familiarity with computer vision techniques for image recognition, object detection, or image generation. Experience with cloud platforms such as Azure, AWS, or GCP and deploying AI solutions in a cloud environment. Expertise in data engineering, including data curation, cleaning, and preprocessing. Knowledge of trusted AI practices, ensuring fairness, transparency, and accountability in AI models and systems. Strong collaboration with software engineering and operations teams to ensure seamless integration and deployment of AI models. Excellent problem-solving and analytical skills, with the ability to translate business requirements into technical solutions. Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at various levels. Understanding of data privacy, security, and ethical considerations in AI applications. Track record of driving innovation and staying updated with the latest AI research and advancements. Good to Have Skills: Apply trusted AI practices to ensure fairness, transparency, and accountability in AI models and systems. Utilize optimization tools and techniques, including MIP (Mixed Integer Programming). Drive DevOps and MLOps practices, covering continuous integration, deployment, and monitoring of AI models. Implement CI/CD pipelines for streamlined model deployment and scaling processes. Utilize tools such as Docker, Kubernetes, and Git to build and manage AI pipelines. Apply infrastructure as code (IaC) principles, employing tools like Terraform or CloudFormation. Implement monitoring and logging tools to ensure AI model performance and reliability. Collaborate seamlessly with software engineering and operations teams for efficient AI model integration and deployment. Familiarity with DevOps and MLOps practices, including continuous integration, deployment, and monitoring of AI models. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 14 hours ago
3.0 years
8 - 10 Lacs
Gurgaon
On-site
Requisition Number: 101596 CE-III QA Automation Engineer Location: This is a hybrid opportunity. Insight at a Glance 14,000+ engaged teammates globally with operations in 25 countries across the globe. Received 35+ industry and partner awards in the past year $9.2 billion in revenue #20 on Fortune’s World's Best Workplaces™ list #14 on Forbes World's Best Employers in IT – 2023 #23 on Forbes Best Employers for Women in IT- 2023 $1.4M+ total charitable contributions in 2023 by Insight globally Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About the role You will serve as an expert in API and UI Automation using different tools like Selenium, playwright, restassured, restsharp. You should have hands-on experience in automation testing, specifically focusing on building robust test automation frameworks. Develop and maintain automated test scripts for web and API testing. Collaborate with development teams to ensure test automation is integrated into the development process. Implement BDD using Cucumber or any other framework to ensure high-quality product delivery. Perform API testing to validate integrations and data flows. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What we’re looking for 3 to 6 years of relevant experience in test automation. Proven track record in designing and maintaining automation frameworks. The candidate must have extensive experience in selenium/playwright , API Automation, BDD cucumber Experience working in Agile development environments. Strong analytical and troubleshooting skills What you can expect We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. Medical Insurance Health Benefits Professional Development: Learning Platform and Certificate Reimbursement Shift Allowance But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambITious journey starts here. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Today's talent leads to tomorrow's success. Learn more about Insight: https://www.linkedin.com/company/insight/ Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India
Posted 14 hours ago
4.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY GDS – Data and Analytics (D&A) – Data Engineer (Python) As part of our EY-GDS D&A (Data and Analytics) team, we help our clients solve complex business challenges with the help of data and technology. We dive deep into data to extract the greatest value and discover opportunities in key business and functions like Banking, Insurance, Manufacturing, Healthcare, Retail, Manufacturing and Auto, Supply Chain, and Finance. The opportunity We are currently seeking a seasoned Data Engineer with a good experience in Python to join our team of professionals. Key Responsibilities: Develop Data Lake tables leveraging AWS Glue and Spark for efficient data management. Implement data pipelines using Airflow, Kubernetes, and various AWS services Must Have Skills: Experience in deploying and managing data warehouses Advanced proficiency of at least 4 years in Python for data analysis and organization Solid understanding of AWS cloud services Proficient in using Apache Spark for large-scale data processing Skills and Qualifications Needed: Practical experience with Apache Airflow for workflow orchestration Demonstrated ability in designing, building, and optimizing ETL processes, data pipelines, and data architectures Flexible, self-motivated approach with strong commitment to problem resolution. Excellent written and oral communication skills, with the ability to deliver complex information in a clear and effective manner to a range of different audiences. Willingness to work globally and across different cultures, and to participate in all stages of the data solution delivery lifecycle, including pre-studies, design, development, testing, deployment, and support. Nice to have exposure to Apache Druid Familiarity with relational database systems, Desired Work Experience : A degree in computer science or a similar field What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 14 hours ago
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