Administrator - L3

AS/400 (IBM i)

Responsibilities include

• Understand the clients overall IT architecture and AS/400 environment.
• Working in Account Delivery, he would be a part of the Technical Transition of IBMi specific from the incumbent SME.
• Candidate should be capable of solving complex technical problems, communicating technical concepts to clients and peers with mixed levels of technical abilities, and making sound technical and architectural decisions independently.
• Where required, he would work with the Team Lead to design and implementation of migrations be it newer hardware on premise hosting or to the public cloud.
• Besides supporting BAU/Day to day operations, candidate will be responsible and accountable for handling and resolving P1/P2 incidents till closure & RCA thereafter.
• Provide Technical Support for Business System Architecture Planning & Design
• Owning and managing system security at IBMi level.
• Debug minor OS, DB2 and other ISV product problems and apply fixes if necessary. Work with IBM/ISVs for technical support if necessary.
• IBM and other ISV software installation and maintenance
• Manage and secure network connectivity and communications related to the IBMi platform.
• Establish and adhere to IT industry best practices and standards for clients Power Systems for IBMi (AS/400).
• Consult with end users, leadership, vendors, and technicians to assess IBMi system requirements.
• Should be capable of working with a team in carrying out core activities such as system build and implementations, migrations, OS upgrades, DR exercises and handling P1 incidents.
• The role requires provision of out of hours support for the implementation of hardware/software changes and support for other projects requiring IBMi infrastructure expertise as well as being part of an on-call rota.
• Should be ready and available to work on various time zones depending on client needs.

Skill and Experience (Essential)

• Engineering Degree with 4-6 years of experience in IT AS/400 System Administration support in a high demand-based, service-oriented environment.
• Sound hands on experience in working on AS/400 environments as a System Administrator with experience in LPAR administrator, System Capacity & Performance tuning, OS & other third-party Software installation, upgrade, and maintenance.
• Experience working in international business environments with complex AS/400 environments either on-site or in the cloud
• Experience in architecting Hardware system & OS upgrades is key.
• Hands on experience in Monitoring Tool: Icinga; HA: PowerHA and BRMS software.
• Familiarity with third party monitoring software will be an added advantage.
• Knowledge of performing Performance Tuning of the AS/400 environment.

• Experience in installation, configuration and maintenance of AS/400 hardware, software, networked related devices and AS/400 client-access software, journaling, HMC management etc.

• Should possess the knowledge and ability to do fail-over testing from Production to DR system in a HA software replication environment.
• Advanced knowledge of setting up, managing, and administering HA replication software such as MIMIX, iTera, etc.
• Sound experience in Backup/Recovery using BRMS.
• Average CL scripting skills is a requirement.
• Should be an expert with hands-on knowledge and experience on various IBM Power System models.
• Ability to independently plan and lead an AS/400 migration and implementation project team is critical.
• Public cloud (especially Azure/AWS/GCP/IBM) knowledge would be an added advantage.
• Good and effective written and oral communication
• Good understanding of ITIL modules like Incident, Asset, Problem and Change Management.

List top 4 qualities for evaluation in order of importance

Rank

Criteria for Evaluation

Experience in handling end to end OS upgrades or AS/400 migrations to new on-premises hardware or to public cloud

Strong AS/400 System Administration and troubleshooting skills (with 4 -6 years of relevant experience)

Good client facing and presentation skills; oral and written communication either in face-to-face meetings or over Microsoft Teams

Strong planning and process documentation skills