Academic Counsellor

Job Summary: We are seeking an experienced and result-driven Academic Counsellor Manager to lead our counselling team. You will be responsible for overseeing the entire counselling processfrom lead generation and team performance to final admissions. Your goal will be to drive student enrolment and ensure a high-quality experience for every prospect. Key Responsibilities: Manage and mentor a team of academic counsellors Monitor and optimize lead generation and conversion strategies Conduct counselling sessions for high-priority leads Set and track monthly targets for the team Handle escalations and complex student queries professionally Coordinate with marketing and operations teams for smooth workflow Regularly review and report on performance metrics Ensure CRM and data accuracy for all student records Required Skills & Qualifications: Proven experience in academic counselling or sales (min. 24 years) Team management or leadership experience is a must Excellent communication and interpersonal skills Strong decision-making and problem-solving abilities Proficiency in CRM tools, Excel, and data handling Goal-oriented and self-motivated Background in education, ed-tech, or training industries is a plus Perks: Incentives based on performance Career growth opportunities in a fast-growing education brand Regular training and development How to Apply: Send your updated resume to [riddhi@scepteroutsourcing.com] / 7861099899 Preferred candidate profile