75 7Qc Tools Jobs - Page 2

We are looking for an experienced and motivated Quality Analyst for quality audits for our telesales team. The successful candidate will assess the quality of the performance of our Telesales associates who deal with our existing and potential customers. The QA will monitor inbound & outbound calls, whatsapp chats, and emails responses to assess the sales associate's demeanor, technical accuracy, sales performance, and conformity to company procedures. You will help develop, create, and implement call quality procedures; and make recommendations for enhancements to training materials to enhance the customer's experience. What you will be doing: Participate in the design of call monitoring formats, quality standards, and calibration at Telesales Performs quality audits and provides TNI & Pareto Analysis for Training & Coaching Use quality monitoring data management system to compile and track performance at team and individual-level & Coach the associates to improve their performance Provide applicable data to multiple internal support groups by identifying customer needs and expectations. Prepares and analyzes internal and external quality reports for management staff review Participates in design of call monitoring formats and quality standards Performs monitors of sales email/whatsapp chat responses Participates in customer and client listening programs to identify customer needs and expectations. Coordinates and facilitates call calibration sessions for Telesales Provides feedback to team leaders/ managers based on team quality performance Prepares and analyzes internal and external quality reports for management review Responsible for Bottom Quartile audits & feedback to enhance the quality & performance metrics Who we're looking for: 3+ years of experience in Telesales (Bilingual-Tamil&Telugu or Malayalam&Kannada) Min 2+ years of experience as a Quality Analyst Excellent communication skills Bachelors Degree or equivalent Proficiency in QA tools & software Strong Analytical & Problem-solving abilities Detail-oriented with a focus on accuracy Ability to work independently & as a part of team What we'll give you: Opportunity to work with a growing and market leader technology company Become the driver of growth for multiple categories on pan India basis Opportunity to work with best minds in the industry

Responsibilities: * Lead quality initiatives & drive continuous improvement. * Ensure compliance with customer requirements & industry standards. * Conduct regular audits, root cause analysis & corrective actions. *CQI-12 Documentation IATF Food allowance Annual bonus

Role & responsibilities Position is in Bangalore , Hands on Experience in Handling Production assemble operators, Process Knowledge and Automobile industry / assemble experience with MNC culture exposure. Leading the team of 25 or more members in production Overall responsibility for running the product line with particular focus on Health & Safety, , Quality, Productivity, Cost and Delivery performance targets and ensures that regulations regarding Labor law, quality and environmental issues are met all times. Communicates performance targets and Autoliv requirements effectively and fully support APS and all related continues improvement activities. Runs department/business in line with company values. Day- to-day Activities: Ensure production teams are effectively resourced and are working to the standard processes defined in the APS system. Optimize the manufacturing and support processes in the plant and ensure work instruction process adherence. Analyze and follow up on the quality reports. Prepare plant budget requirements for investment, costs and expenses based. Recommend or initiate personnel action such as disciplinary and discharge measures. Any other function determined by the company. Receive and prepare the Communication from Previous shift / next shift and plan accordingly Meeting with Associates and resolve day today issue Manpower Planning & allocation based on skill level Hourly production Monitoring Product / process parameter verification Associates skill development and maintain record Change over, Machine/Tool setting etc TPM document updation Update, Record Change Point and Abnormal situation Provide Consumables and PPE to operators and Keep record of consumption Ensure 5S in the respective line (Weekly 5S Audit & LOP closure ) Attend Line calls/ Jidoka, record minor stoppage & machine troubleshooting (Machine resetting etc) and take actions for minor stoppage Update SQDCM and Action plan Verification of material issuance from store Station wise collect rejection parts & update rejection record Implement Suggestions and Kaizen in line given by operators Follow Training procedure and develop multiskilling activity Participate in Improvement workshops and Support AMG leader in contributing towards improvements & workshops LOP review from AMT to AMG leader Follow the escalation procedure Preferred candidate profile Perks and benefits

Quality engineer ensures products and processes meet established standards by developing, implementing, and maintaining quality control systems. They analyze data, troubleshoot issues, and documenting procedures.

Send resume: Swathi@wissenpro.com Call: 8008582617 Key Qualifications: Conduct call monitoring, audits, and quality checks across voice/email/chat to ensure compliance and service excellence. Create and manage advanced Excel dashboards, MIS reports, and utilize 7 QC tools for quality tracking and analysis. Identify process gaps, lead root cause analysis, and recommend improvement initiatives. Collaborate with training and operations teams for calibrations, feedback, and agent coaching. Drive strategic project planning, workflow enhancements, and performance reporting. Prepare executive-level presentations and documentation to support business objectives. Leverage Google Suite and strong analytical skills to deliver actionable insights and process improvements.

We're Hiring: Assistant Manager Training & Quality (Airlines/Travel Process) Location: Gurugram Experience: 5–9 Years Immediate Joiners Preferred Are you a dynamic professional with hands-on experience in both Training and Quality within the Airlines or Travel BPO domain ? We want to hear from you! Key Responsibilities: • Design and deliver process/product training modules • Drive continuous improvement through quality audits and feedback • Identify training needs and skill gaps across teams • Monitor KPIs and implement quality frameworks • Collaborate with operations to enhance overall service standards Who Should Apply: Candidates with dual exposure to Training & Quality in Airlines/Travel processes Strong communication, leadership, and analytical skills Experience in managing new hire training, refresher programs, and quality compliance

Role & responsibilities : Manager - Product QA MCCB / ACB Key Deliverables Key Responsibilities/Deliverables (Min 4 need to be filled in decreasing order of importance) Customer Complaint Analysis : Analyse and identify factory actionable calls. Prioritization of product / defect for factory actionable Review with CFT and initiate CA and monitor implementation. Initiating Corrective action record & validation of the actions. Analysis of complaint as a part of CFT (through 8D) Suggest/implement product/system improvement. Support TPM / TQM implementation in Quality function Analysis of Defects related to manufacturing Line. Knowledge of Process and Product Audit. Creation & Updating of Product inspection checklist. Interacting with Service team for resolution/analysis of site related issues. Need based site visits PAN India Key Competencies Functional Competencies Behavioural Competencies > In depth knowledge of Molded Circuit Breakers (MCCB), Analytical approach, Proficient with working in SAP, Microsoft office tools > 7 QC tools, 8D, PFMEA, KAIZEN, >Multi-tasking, Affirmative, can-do attitude >Good communication skills, Decision making Preferred candidate profile

Role & responsibilities : Quality Inspection Preferred candidate profile : Quality Inspection

Roles and Responsibilities: Maintain and analyze OQC reports and records. Coordinate with customer support on quality issues and ensure timely resolution. Implement and track Corrective and Preventive Actions (CAPA). Validate Engineering Change Notices (ECN) and maintain rejection records. Responsible for CAPA closure & implementation with their effectiveness. Lot Rejection & Counteraction Tracking. Ensure ECN validation & implementation. Desired Candidate Profile Bachelor's or master's degree in engineering (EEE/ECE/ETE) or equivalent. Certifications in Quality Management Systems (e.g., Six Sigma, ISO 9001, IATF or similar) preferred. 3 - 8 years of experience in process quality engineering, preferably in an electronic manufacturing sector (EMS). Preparation of standard operating procedures (SOP) for all manufacturing processes. Familiarity with process workflows like PFC (Process Flow Chart), QCFC (Quality Control Flow Chart), and WI (Work Instructions). Proficiency in quality analysis tools and techniques such as 8D, 5 Why, FMEA, and control plans.

Role & responsibilities 7qc.APQP If anyone interested do share your cv @ sulochana@harita.co.in or reach out to mobile @6374558623

Key Responsibilities: Handle inbound/outbound calls audits from Malayalam-speaking customers. Resolve customer complaints and provide accurate information. Maintain records of interactions and follow-up on customer queries. Ensure customer satisfaction and build lasting relationships. Adhere to company policies, procedures, and compliance requirements. --- Required Skills: Fluency in Malayalam (mandatory), and basic English/Hindi is a plus. Good communication and interpersonal skills. Ability to handle pressure and work in a team. Basic computer knowledge (MS Office, CRM tools preferred). Willingness to work in rotational shifts (including weekends, if required). Please contact - 7977519951 Hr manager Pinky Yadav Please share resume below mail id- pinkyy@eosglobe.com

Department : Central Quality & TPM Position :TPM Secretariat Education :BE/Diploma Mechanical Experience : 3 to 6 year Location : Rajkot TPM Assessment process and providing support to all 8 Pillars as per JIPM Guideline KMI, KPI and KAI&JH Gemba

We are seeking a dedicated and detail-oriented Mechanical Quality engineer, Quality Tools, and Root cause analysis to ensure product compliance and drive process improvements.

Looking for experienced professionals to perform quality checks and testing in control panel manufacturing.

WE HAVE AN URGENT OPENING FOR OUR ESTEEM CLIENT IN (JAPANESE OEM COMPANY) Mandatory Requirement Department Process Quality Designation Assistant Engineer Qualification B.Tech /Diploma-Mechanical Experience 3 to 9 Years. Job Location Neemrana (Rajasthan) Required Experience/ Skill - 1. Knowledge Of AC Manufacturing - Process Quality 2. Can Handle Independently 20-30 Manpower on Rotational Shift Job Specification- 1. Responsible For PQSCDME 2. Responsible For Process Improvement And Man Power Handling 3. Should Have Good Knowledge Of 7QC Tools 4. Line Handling and Day to Day Issues and Related to Product Quality and Its Improvement 5. Analytical Skill 7 Qc Tools, SPC, ISO, Production & Process Auditing 6. Computer Knowledge 7. Good Communication, Presentation and Analytical Skill. Dear Candidate, Please Fill the Required Details Which Is Mentioned Below: & With Your Up Date Resume 1. Candidate Name 2. Qualification 3. Current company 4. Department 5. Designation 6. Present Salary 7. Expected Salary 8. Total exp 9. Contact number 10. Email id 11. Current location 12. Native Location 13. Notice Period Regards KANIKA 9354931520 naukri@innovationtriggers.in

Roles and Responsibilities Conduct quality audits, call calibrations, and root cause analysis to ensure adherence to quality standards. Analyze calls using tools like 7QC, Pareto analysis, TNI, and Six Sigma Quality principles. Provide feedback on call quality and suggest improvements through QC tools like Call Audit and Call Monitoring. Collaborate with team members to implement quality improvement initiatives and maintain high levels of customer satisfaction. Perform voice processing tasks such as BPO processes and Domestic BPO services. Desired Candidate Profile Strong knowledge of Gujarati/Marathi language skills are required for this position. Proficiency in using QC tools like 7QC Tools, Pareto Analysis, TNI etc. . You can also share your resume on this mail id lovisha.ahluwalia@teleperformancedibs.com

Send resume: Raveena@wissenpro.com Call: 70320 46318 Key Qualifications: Conduct call monitoring, audits, and quality checks across voice/email/chat to ensure compliance and service excellence. Create and manage advanced Excel dashboards, MIS reports, and utilize 7 QC tools for quality tracking and analysis. Identify process gaps, lead root cause analysis, and recommend improvement initiatives. Collaborate with training and operations teams for calibrations, feedback, and agent coaching. Drive strategic project planning, workflow enhancements, and performance reporting. Prepare executive-level presentations and documentation to support business objectives. Leverage Google Suite and strong analytical skills to deliver actionable insights and process improvements.

Role & responsibilities Greetings from Randstad India !! We are looking to fill a Asst Manager- Quality position at our client. MNC Company is known for designing furniture in commercial places. Below are the details about this role, Position Summary- Looking for an Asst. Manager Quality with 5 to 8 years of experience in managing Quality Management Systems (QMS) and EHS compliance. The role involves conducting internal and third-party audits, ensuring timely NCR closures, and managing ISO 9001, 14001 & 45001 documentation. Responsibilities include organizing MRM, employee training, and instrument calibration. Proficiency in audits, documentation, and MS Office is essential. Mechanical engineering qualification (D.M.E./B.E.) is required. below is the detailed job description. - Qualifications and Key Skills and for this role, DME/B.E./B. Tech in Mechanical. Experience in ISO 9001, ISO 45001 and ISO 14001, Knowledge of QMS, Health, safety and environmental system documentation Ensure quality management and EHS systems, conduct internal and third-party audits & its effective closure Prepare system requirements documentation and MRM reports Experience in handling audits, customer complaints, and root cause analysis Proficient in quality tools like 7 QC Tools, FMEA, CAPA, and SPC Preferred candidate profile Any Manufacturing company Preferred : Retail Manufacturing company

Urgent Required Sr. Quality Engineer in manufacturing company for Chimbali, Pune location. Required Qualification: Diploma / BE Preferred candidate from Automotive industry. Required Experience - 2 Yrs. - 4 years Role & responsibilities 1. Handling Incoming quality inspections team. 2. PDIR for each supply 3. Excellent communication skills and interpersonal skills. 4. Should be able to coordinate with end customer independently for any customer complaint / requirement. 5. Good in MIS preparation. 6. Knowledge of QMS, ISO, IATF and other quality standards. 7. Developing and implementing quality standards and quality control systems 8. Monitoring and analysing quality performance. 9. Inspecting and testing materials, equipment, processes, and products to ensure quality specifications are met. 10. Collaborating with operations team to develop and implement controls and improvements. 11. Ensuring that workflows, processes, and products comply with safety regulations. 12. Investigating and troubleshooting product or production issues. 13. Developing corrective actions, solutions, and improvements. 14. Reviewing codes, specifications, and processes. 15. Strong analytical and problem-solving skills..

Mainly handle SHIFT PRODUCTION, MAN MGMT, SAFETY STANDARDS ADHERENCE, SHOPFLOOR MGMT, 5S, PRODUCTION MIS, REJECTION CONTROL, DAILY PRODUCTION PLAN EXECUTION, ACHIEVE PRODUCTION TARGET, INPROCESS QUALITY, 7QC TOOLS, OEE ADHERENCE, OPERATORS RAPPORT et Required Candidate profile Full Time BE Kerala based candidates or only those willing to relocate to Kerala apply 2+yrs exp with Mid/Large Manufacturing or Process unit into PRODUCTION with strong leadership skills apply Perks and benefits Excellent Perks. Send CV to cv.ch2@adonisstaff.in

JOB TITLE: Engineer / Sr. Engineer / AM HPDC (Quality & Production) Reporting To: DGM – Quality / Manager – Production Department: Quality Assurance (HPDC) / Production (HPDC) JOB PURPOSE: To ensure effective production and quality in High Pressure Die Casting (HPDC) operations through process optimization, defect control, quality compliance, and continuous improvement. KEY RESPONSIBILITIES: 1. Process & Production Management Optimize HPDC parameters (temperature, pressure, cycle time) for consistent output. Monitor machine operations and troubleshoot casting defects (porosity, cold shut, blow holes, flash). Support production planning, reduce downtime, and attend daily meetings. Coordinate die design, setup, preventive maintenance, and modifications. 2. Quality Assurance Inspect products during production and ensure adherence to standards (ISO 9001, IATF-16949). Analyze root causes (RCA, 7QC tools), document non-conformities, and prepare action reports. Support audits and customer complaint resolutions. 3. Documentation & Reporting Maintain production, quality records, SOPs, ECNs, checklists, and daily reports. Update A3/A4/Why-Why reports and maintain accurate inspection logs. 4. Training & Collaboration Train operators on standards and processes. Collaborate across teams to implement corrective/preventive actions and process improvements (Kaizen, Poka-Yoke). Attend DWM and quality/production meetings. 5. Safety & Compliance Enforce PPE use and EHS compliance. Promote 5S and report accidents with analysis. REQUIRED SKILLS: Technical: HPDC Process, Die Design Basics, 7QC Tools, Drawing Reading, A3 Reporting Soft Skills: Communication, Time Management, Problem Solving Behavioral: Teamwork, Decision Making, Conflict Resolution QUALIFICATIONS: Diploma/B.E./B.Tech in Mechanical / Metallurgical / Industrial Engineering Experience: Minimum 3 years in a manufacturing/HPDC environment

Greetings!! We are looking for Senior Manager Quality in a Contact Centre services environment. The position is responsible for the overall Managing overall Quality Assurance. Primary Job Responsibilities: Identify and scope key process improvement opportunities within Banking Domain Customer Service / BPO Operations Voice, Chat, Back-office. Must have in-depth knowledge of Business Process outsourcing (BPO) processes (Inbound voice, outbound voice, chat, digital, social and back-office Processes). Preference to candidates who have supported, Banking domain, Credit cards, customer service processes in Process Excellence capacity Strong understanding of contact centers and multi-service channels Lean/ Six Sigma Black Belt Certification through a recognized, national organization Work closely with business leadership to implement and deliver process improvements within Customer Operation verticals to improve metrics, KPIs, process excellence, continuous improvement and digital automation Lead by action and example in the application of continuous process improvement tools and techniques (e.g., Lean, DMAIC, DFSS and Value Stream Management). Strong problem-solving, analytical and quantitative skills Demonstrated ability to guide and manage business change and transformation projects Ability to analyze qualitative and quantitative data and identifies opportunities for improvement of processes and customer experiences. Ability to verify and document current processes as part of gap and root cause analysis, identify gaps which impact business outcomes and CX metrics. Able to work within a team however be self-sufficient as an individual contributor in driving change within complex matrix working environments. Comfortable managing work that combines the use of data analysis, and business process improvement, with service design thinking. Knowledge and experience in understanding and identifying process gaps and opportunities for RPA and digital automation deployment Ability to build and drive Transformation road maps across large estates by seeking stakeholder buy ins and clear ROI showcasing. Enhance process capability from the current base-line of key metrics through process improvement methodologies Analyze current operations to identify new project opportunities with financial and operational benefits. Determine key drivers to meet the business objectives. Develop and implement appropriate metrics, dashboards and systems to sustain gains and promote Process Excellence activity and a continuous improvement culture for aligned vertical Active participation in WBR/MBR/QBRs with internal stakeholder & clients Represent Process Excellence during client / internal review calls and present analysis/ insights/solutions/improvements Manages Client expectations and ensures Client satisfaction. Conduct diagnostic studies on the key business processes and implement a Process excellence framework in line with the business objectives Experience / knowledge in RPA, automation and digital operations preferred Present project analysis and findings to senior leadership to share insights, obtain approvals, and other requirements Strong knowledge and experience in Process Improvement Techniques/Certification Black Belt in Lean, Six Sigma and Digital transformation Capability to conduct workshops on Process Excellence Tools Techniques Experience in preparing Business Process flows, Creating/Updating Standard Operation Procedures, and documenting business insights with recommendations Must be able to prioritize multiple projects, perform complex tasks, organize and follow through consistently and work under pressure to meet deadlines in a fast-paced environment Change leadership experience: willing to take risks, challenge the status quo and work under ambiguous circumstances Education and Essential Experience: Bachelors/Masters degree in any discipline from a reputed and recognized university Certified Black Belt in Lean and Six Sigma from a reputed certifying body, with an outlook to automate, digitize and simplify processes 12+ years working experience in Transactional Quality. 10+ years working experience in BPO/KPO/Contact Center/Banking Domain Excellent communication skills and exposure to International assignments and/or client engagement with the ability to communicate at all levels. Excellent writing and reporting skills in order to transform the conversations and the current working procedures into a documented business outcome notes. Application experience and skill (MS Excel, Visio, PowerPoint, Word; MINITAB, or other analysis tools) Exposure to Data analytics tools such as Power BI or other equivalent Proficient in using Microsoft Office applications, especially Microsoft Excel and PowerPoint Interested Candidate share the resume: 7042379178

PRINCIPLE PURPOSE OF JOB Quality analysts role is to develop, measure and maintain the quality standards and drive continuous improvement initiatives. Primary role of quality analyst is to ensure that associates undergo a thorough quality check process and adhere to the process specific requirements. quality analyst is also expected to analyze data, identify and flag potential risk areas & recommend preventive action. quality analyst works closely with the operations team in achieving and maintaining accuracy and overall efficiency on the program. JOB RESPONSIBILITIES End to end deployment of quality function in assigned projects. Driving six sigma initiatives in assigned projects. Responsible for call/data quality monitoring. Provide feedback to agents using prescribed feedback model. Mentoring and coaching agents on process level issues. Monitor adherence to compliance procedure and processes. Responsible for reporting program level quality score to the process owners. Responsible for conducting calibration and performance review call in terms of quality with client as well as the internal team. Conduct refresher training on the basis of the errors identified. Maintaining update log and communicate process updates by conducting a session Perform weekly analysis aiming at improving SLA. Perform brainstorming and root cause analysis to analyze data and provide tips or suggestions to operation/management team. Identify and highlight potential risk areas and recommend preventive action. Maintaining a robust monitoring system to ensure key program metrics are adhered to and required level of quality is maintained across the board. ATTRIBUTES AND BEHAVIORS Develops and maintains positive working relationships with others. Shares ideas and information. Assists colleagues unprompted. Takes pride in the achievement of team objectives. Has credibility with peers and senior managers. Self-motivated – driven to achieve results. Works with a sense of urgency. High customer service ethic – is passionate about meeting customer expectations and improving service levels. Keeps pace with change – acquires knowledge/skills as the business evolves. Handles confidential information with sensitivity. RELEVANT EXPERIENCE & EDUCATIONAL REQUIREMENTS Clearance of all major exams (SSC, HSC, qualifying degree). Graduate Experience in US healthcare. At least 2 to 3 years of experience as a quality analyst. Adequate knowledge of quality tools (Green belt certification to be an added advantage). SKILLS & COMPETENCIES Excellent verbal and written communication skills. Excellent documentation and business writing skills. Excel proficiency. Ability to work well under pressure and meet deadline. Ability to work on multiple projects simultaneously. Ability to work creatively and analytically in a problem solving environment. JOB DEMANDS Occasional requirement to travel (primarily related to training and company meetings) within India/US. Ability to work seated at a computer for long periods of time. Candidate should be ready to work in different shifts, including night shift. KEY CONSTITUENTS No direct reports. Internal: Quality Manager and Team Leader. Operations Manager and Team Leader. Production Resources. External: Client interactions as and when required.

We are hiring for Production Engineer for Our Client Company for Greater Noida Location. Job Title: Production Engineer Location:- Sector-31, Site IV, Kasna , Greater Noida 201308 Job Responsibility Knowledge of manufacturing and assembly of Air handling units (AHU). Monitoring of daily production activities according to the production plan. The ability to resolve problems in an efficient manner. Improves manufacturing efficiency by analyzing and planning work flow, space, and equipment layout. Provides manufacturing decision-making information by calculating production, labor, and material costs; reviewing production schedules; estimating future requirements. Prepares product and process reports by collecting, analyzing, and summarizing information and trends. . The capacity to communicate and present data clearly and effectively. The ability to work well under pressure Relevant technical knowledge Leadership skills and a desire to work in a team environment. Knowledge of ISO 9001-2015, 14001-2015 Communication with Job workers to arrange the material as per schedule Knowledge of Lean manufacturing, Kaizen, 7 QC tools, etc. Should have working experience with SAP/ ERP/M3 System looking for candidates who can join immediately or within 30 days. Please share me your resume over parmar.hardik@adecco.com. You can contact me over 7984935984

Responsibilities Identify and remedy defects within the production process Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved Compile and analyze statistical data Ensure that user expectations are met during the testing process Draft quality assurance policies and procedures Investigate customer complaints and product issues Requirements and skills Proven work experience as a Quality Analyst or similar role Experience in quality inspection, auditing and testing Excellent communication skills, both written and verbal Strong computer skills and knowledge of QA databases and applications Strong analytical and problem-solving skills Meticulous attention to detail Relevant training and/or certifications as a Quality Analyst