571 Workforce Planning Jobs - Page 20

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. In this role, you will represent the Workforce Management (WFM) team during migrations for the OMNI channel implementation project, providing comprehensive WFM expertise and oversight. A thorough understanding of current real-time call delivery, scheduling practices, and capacity planning concepts is essential to replicate workforce requirements within a modern cloud-based solution. Your focus will be on ensuring that we achieve the desired business outcomes in the most efficient and straightforward manner. You will collaborate with Workforce Management partners and site leaders to ensure adequate staffing, contingency planning, and workflow monitoring throughout the migration process. Your responsibilities will include partnering with the WFM teams to communicate migration updates, participate in end-to-end testing, and be the migration resource for multiple areas of business while migrations are on-going. You will maintain and execute on the Enterprise Workforce Organization’s (EWO) vision of "Creating and adapting our enterprise workforce ecosystem through innovative and tailored solutions, fostering a culture of accountability, and driving operational success in a rapidly evolving global healthcare landscape. Primary Responsibilities Partner with the OMNI project teams to define future state requirements and real time best practices for the call centers Partner with the WFM team to discuss rollout plans and gather risks that need to be shared back to the project team Partner with call routing to test and ensure future state is working as designed Partner to ensure the NOC/OCC have the ability to allocate call volumes Represent and be the liaison for the project team on behalf of WFM Utilize call center tools to provide recommendations for future state Ensure that system is appropriately set up to ensure WFM can effectively manage real-time inbound call traffic across multiple contact center locations to help ensure that service levels are met Gain an understanding of the technical and business solutions being offered and present them to leadership Provide training to WFM on policies, procedures, and best practices from Genesys to Amazon Connect Share feedback from WFM back to the project team Drive innovation and process improvement within Workforce Management Perform ad hoc reporting and analysis as needed to improve overall performance of the call center, and enable solid understanding of the business Complete other duties as assigned for OMNI or WFM as assigned Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 5+ years of WFM contact center experience 5+ years of process improvement, workflow, benchmarking and/or evaluation processes 5+ years of operational and/or procedural aspects of a call center 5+ years of working closely within a team environment Experience working with and influencing cross-functional team Preferred Qualifications Experience with call routing, IVRs, PBXs, ACDs, Genesys or CXone, CMS modifications and vendor scripting Project Management experience Tableau or reporting creation experience Experience with workforce planning concepts Experience with call center capacity planning and staffing models At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. #njp

We are looking for a skilled IT Resource Lead with 5-8 years of experience to support resource allocation, workforce planning, and operational management for Development and QA teams. This role is based in Bengaluru. Roles and Responsibility Assist in resource allocation and planning, ensuring alignment of IT professionals to projects based on skill sets, project needs, and timelines. Collaborate with Project Managers, Dev Managers, QA managers, and BA managers to track and adjust resource assignments as project priorities evolve. Serve as the primary point of contact for resource-related issues and conflicts. Monitor and support team development, helping identify skill gaps and coordinating training or upskilling opportunities. Provide regular reports on resource utilization, availability, and project alignment. Analyze resource allocation trends and recommend improvements to enhance productivity and efficiency. Job Requirements Bachelor's degree in engineering or computer science, or MCA. Proven experience in managing IT teams and resources in a dynamic environment. Strong verbal and written communication skills, ability to create effective documents and review them with key project stakeholders and multiple levels of the organization. Effective organization and time management skills. Strong attention to detail. PMP Certification is a plus. Microsoft Office skills (Project, SharePoint, OneNote). Thorough understanding of IT application lifecycle and methods; Waterfall and Agile. Detail-oriented with strong organizational skills.

HR Analytics Manager: The HR Data Analytics Manager will be responsible for analysing and leveraging workforce data to develop comprehensive dashboards, narratives, and insights across a broad spectrum of human resources domains. This role involves the design, development, and maintenance of dashboards, reports, and executive-level analytics platforms using multiple tools and systems. The individual in this role will apply strong business acumen and data analytics capabilities to deliver solutions, communicate findings, and advise HR and business leaders by facilitating evidence-based decision-making. Data Analysis and Insights: Design and develop enterprise-level HR dashboards and analytical reports, ensuring appropriate data security and access controls are maintained. Extract, consolidate, and analyze data from multiple internal and external sources to generate clear, actionable insights and strategic recommendations. Integrate and examine diverse data sets such as Workforce planning, Talent acquisition metrics, HR Service Delivery metrics, Employee turnover and Employee engagement data using a wide range of analytical tools and platforms to uncover meaningful trends and opportunities. Partner cross-functionally within and outside of HR, across the enterprise to roll out new tools and features. Preferred Qualifications and Proficiency: 5+ years of relevant experience with data analytics in the HR domain MBA in HR (full-time) Advanced proficiency in Excel Strong project management skills. Proficiency in extracting data from multiple sources using software like SQL . Familiarity with HCM systems like SuccessFactors Proficient in data storytelling and visualisation using BI tools like Tableau, Power BI Familiarity with statistical methods and tools like R, Python Soft Skills: Effective verbal and written communication skills in translating data insights into clear, compelling narratives Strong analytical and critical thinking skills to interpret complex data and identify meaningful patterns and trends. Attention to Detail: Ensures accuracy and integrity in data analysis and reporting. Strong problem-solving abilities and adaptability to changing priorities. Ability to work effectively with cross-functional teams, including HR COEs, Business teams and IT.

Hi We are looking forward to hire a Lead-HRO Transformation for our client. Please go through the JD and apply. Roles : Minimum 14 years of experience in HRO Outsourcing industry of which at least 10+ years in managing large Transformation initiatives Lead the customer engagement, design and change process with customers that meet and exceed their business requirements and enable the successful build and implementation of Digital solutions Experience of working in large organizations have matrixed structure Demonstrates a breadth and depth understanding of operational service delivery management expertise, preferably in an international environment, and domain knowledge. End-to-End conceptualization and delivery of all HRO Transformation solutions for clients encompassing formulation and deployment of Digital Assets and Analytics solutions and Creating / proposing a transformation road map for existing clients /processes Digital Initiatives across following primary impact areas; Infusion of Digital Technologies within Multiple domains to differentiate processing capabilities (Customer Experience) from Contact to Contract to Renewal - delivering business outcomes Bring Business and Industry Insights, evaluate partnerships to continuously evolve our offerings, co-innovate, and lead the transformation agenda with clients. Be a thought leader and have HR domain expertise and a trusted advisor to our clients. Develop measures of success to track progress towards Transformation goals. Identify potential issues and risks and develop mitigation strategies. Recommend enhancements to the current projects to delivery greater value Build and own governance around HRO transformation projects delivery and realization Establish a strong transformation measurement framework along with ways of working Experience in Client Relationship Management key client stakeholders, understanding their requirements and Outsourcers ability to meet them Should have led large strategic project end to end including conceptualization, implementation, and realization Addon Requirements : Demonstrated proactive, positive conflict resolution skills. Excellent analytical and problem-solving skills Excellent communicator at all levels Intellectual curiosity, appetite to do things better and proactive nature. Operating model design, Value chain mapping and business process reengineering, end-customer experiences, new technologies, intelligent automation and robotics, data and analytics, platform business models, straight through operations processes, AI and ML, and other traditional and digitally related transformation activities which deliver significant improvements to business efficiency and effectiveness. Good-to-Have: 1. MBA HR qualification/Relevant HR Qualification 2. Understanding of Technology and various ERPs being used in the HR world 3. PMP Certifications/ Certifications in RPA/AI/ML DOMAIN 4. Lean Six Sigma Certification 5. Agile methodology Key Skills: a) Minimum 8 years in managing large HR Transformation initiatives. b) Lean Six Sigma Certification c) Experience in Workday, SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore )Type : Job Code # 340 b) To Apply for above Job Role ( Mumbai )Type : Job Code # 476

About the Role : The HRBP will be responsible to manage the end to end employee lifecycle from hire to retire. He will act as a strategic partner , change agent and an employee advocate for the business. Primary Responsibilities : 1. Workforce Planning & Execution Collaborate with business leaders to define headcount needs and hiring plans. Track and report workforce metrics, ensuring optimal staffing levels. Support talent pipeline development to meet business demands. 2. Recruitment & Onboarding Partner with TA teams to ensure timely hiring of critical roles. Streamline onboarding for quick productivity ramp-up. Monitor early attrition and refine hiring processes accordingly. 3. Performance & Productivity Management Implement performance tracking systems (OKRs, KPIs). Support managers in conducting performance reviews and feedback sessions. Address underperformance through structured action plans. 4. Employee Relations & Compliance Ensure all HR policies are consistently applied and legally compliant. Address employee concerns promptly and resolve workplace conflicts. Maintain HR documentation and ensure compliance with labor laws. 6. Employee Engagement /R&R Support compensation reviews and market benchmarking. Execute rewards and recognition programs efficiently. Ensure payroll and benefits administration compliance. 7. Change & HR Process Optimization Implement HR tech solutions for automation and efficiency. Drive adoption of self-service HR tools for employees and managers. Monitor HR effectiveness through dashboards and reports Ensure 100% adherence to labor laws and compliance. Skills and Competencies : - Experience in managing end to end Human Resource processes such as Hiring, - Onboarding, Employee Lifecycle, Exit and post-exit formalities. - Strong collaboration, execution, problem solving and influencing capability - Ability to work in a fast-paced , ambiguous environment - Ability to work independently to achieve results. - Knowledge of labour and employment law - Attention to detail and strong analytical skills - Strong Communication and Presentation skills with expertise in MS Office Experience & Qualifications : - MBA in HR - Relevant experience of atleast 4 yrs + with atleast 2 yrs in a start up environment (E-Commerce/ Quick Commerce, Logistics ) - Role will require travel to remote locations periodically Language Proficiency: -Marathi (Preferred) -English -Hindi -Kannada

The role requires a minimum of 5 years experience with Genesys workforce management suite. Responsibilities include: 1.Forecasting: Analyzing patterns of call volume and average handle time to ensure accurate forecasting of workload demand and staffing needs to meet business goals Assessing the impact of special events 2.Scheduling: Creating and maintaining work schedules and shifts that will meet the needs of the business, as determined by the forecast and company initiatives Monitor incoming volume across all skills and channels (voice, email, chat, Epic work queues), handle times, service levels, headcount, non-phone work, and other statistics (shrinkage) to ensure the appropriate number of agents available to meet Service Desk performance goals 3.Queue Management: Making sure calls are answered in a timely manner and ensuring outbound work is completed within the goal including dynamic routing and maximize utilization of cross-skilled agents Manage and monitor intraday queue performance and schedule adherence Engage with Team Leaders and Managers on any deviations from schedules, including leave early, absences, modifications, processing items, etc. Proactively notify leadership/BUs of exceptions Manage real time changes to agent schedules in WFM platform Ensure absenteeism is properly recorded in our WFM platform Manage and maintain agent schedule exceptions, shift requests and assignment, time off requests 4.Intra-Day Reporting: Reporting our results throughout the day 5.Support decision making on Service Desk operations by compiling metrics and reporting: Develop customized reports for SLAs and productivity (team performance, daily/weekly/monthly) and statistical reports for analysis of process health 6.Work with IT in the event of system outages / latency. Communicate status and follow up as needed. 7.Perform system administration duties (creating profiles in WFM, add/remove employees, etc.) 8.Attend weekly, daily, ad-hoc staffing meetings with management and forecast/scheduling analysts. Requirements 5+ years of experience in workforce planning with demonstrated ability to lead cross-functional teams and seamlessly balance strategic and tactical initiatives 5+ years of experience with Genesys workforce management suite core requirement Experience identifying and implementing technology solutions and tools for business problems Strong collaboration and project management skills to oversee multi-functional projects Ability to earn trust, maintain positive relationships, and contribute to a culture of inclusion Excellent communication skills

Job Summary The Head of Talent Acquisition partners with Business Unit (BU) leadership teams to drive and execute hiring strategies. This role involves influencing homogenous teams and ramping up projects within the BU and Talent Acquisition (TA). Responsibilities (how we will measure success) Influences overall delivery against hiring plan and leads strategic recruiting initiatives Sets hiring priorities in partnership with key business stakeholders of business unit/region/function in their scope Proactively and independently drives multiple team's areas of responsibility with limited to no steering. Owns, drives and impacts overarching team initiatives and projects, often in a cross-functional set-up running PBO teams. Responsibility for their team's delivery on all dimensions, proactively, identifying areas of improvement in hiring activities (Operations and delivery) Demonstrates a deep understanding of IQ-EQ's benefits structure and is able to teach and spread knowledge to team members to win over candidates. Is a role model in the use of our systems and tools, ensuring data governance and hygiene across TA Lead by example for your team members by owning all TA MI and data, use on a daily and weekly basis to drive performance and influence stakeholders. Provide and gather reports for key stakeholders up to regional c-suite Key competencies for position and level Can successfully navigate IQ-EQ's complex structure and is proactive in seeking an understanding of business unit and or Region or Function, including priorities year on year and net hiring demand. Develops the right talent attraction strategy across the assigned region/function to ensure high quality of hire with reasonable time to fill and costs, including partnering with the global extended TA teams and other supporting colleagues. Develops training and coaches wider TA team to identify and win over hard-to-find and scarce passive candidates by creating innovative sourcing strategies Strategizes/execute creative and innovative ways to improve the IQ-EQ interview and assessment tool and its adoption, ensuring the right hire, first-time approach Actively assesses talent market needs and trends, to support the assigned leadership team in improving our offering and ensure a high offer acceptance rate. Influencing others and translating wider TA vision and goals for the team Proactively influences and owns the results and performance of the team. Owns the communication channel with the leadership team representing their TA team. Efficiently influences teams project work and capacity (over capacity/ under capacity), ensures qualitative delivery on time, and ensures projects have an impact and clear improvements. Avoids duplication and complication of project work with the TA teams, and ensures clear communication, alignment and delivery. Ensures collaboration with the entire TA team to improve productivity and reduce silos, is a role model for team cohesion Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Role models and activate TA principles in their team and country/region/function in scope. Owns continuous improvement, drives development and delivery of scalable solutions to relevant audiences Promotes knowledge-sharing and mentoring/coaching Owns the onboarding of new colleagues and ensures on-time completion. Defines and delivers TA knowledge-sharing formats with a direct impact on deliverables learning & development and scalable solutions. Is a trusted partner and expert to senior leaders, up to the executive level, influencing hiring decisions and offering input into workforce planning based on talent market research. Influences the adoption of productive hiring culture up to the executive level, and secures senior sponsorship for TA initiatives Adjusts their own communication style to the audience and curates the information accordingly Is accountable for securing a successful collaboration with other teams, and partners up cross-functionally and with peers to increase impact. Applies data to influence strategic decision-making, being an expert of reporting via ATS and other platforms Manages executive escalations with appropriate solutions Proactively creates transparency on the TA performance and strategic plans for region/function in their scope, advises and influences stakeholders on strategic matters.

Role & responsibilities Workforce Planning & Capacity Management Own and refine long-term forecasting models to anticipate staffing needs across geographies and skill sets. Talent Coordination Manage the assignment of resources to projects based on capacity, skill match, and career development needs. Hiring & Contractor Oversight Partner with recruitment and leadership to forecast hiring needs, coordinate hiring cycles, and manage contractor utilization. Process & Tool Optimization Identify and implement improvements across PSA and talent tools (e.g., Kantata, Parallax, Scoro) to streamline planning and reporting. Stakeholder Collaboration Partner with project managers and technical leadership to ensure resourcing aligns with client delivery plans. People Leadership Lead and develop a small team, providing mentorship and guidance while driving accountability for day-to-day resourcing execution. Talent Development Collaborate with HR and delivery leadership to shape growth paths, cross-training opportunities, and internal mobility. Preferred candidate profile 7+ years of experience in workforce planning, resource management, or talent operations, preferably in consulting or software development services. Proven experience leading resource planning across global teams in a fast-paced environment. Strong analytical and problem-solving skills with a data-driven approach to decision making. Experience with PSA tools such as Kantata, Parallax, Scoro, or similar platforms. Excellent communication skills and the ability to collaborate with cross-functional stakeholders. Demonstrated ability to lead teams and drive process improvements at scale. Familiarity with talent development strategies and contractor management best practices. Perks and benefits Competitive salary. Robust health insurance. Opportunities for professional growth and development. Collaborative and innovative work environment. Global Exposure

Role & responsibilities Workforce Planning & Capacity Management Own and refine long-term forecasting models to anticipate staffing needs across geographies and skill sets. Talent Coordination Manage the assignment of resources to projects based on capacity, skill match, and career development needs. Hiring & Contractor Oversight Partner with recruitment and leadership to forecast hiring needs, coordinate hiring cycles, and manage contractor utilization. Process & Tool Optimization Identify and implement improvements across PSA and talent tools (e.g., Kantata, Parallax, Scoro) to streamline planning and reporting. Stakeholder Collaboration Partner with project managers and technical leadership to ensure resourcing aligns with client delivery plans. People Leadership Lead and develop a small team, providing mentorship and guidance while driving accountability for day-to-day resourcing execution. Talent Development Collaborate with HR and delivery leadership to shape growth paths, cross-training opportunities, and internal mobility. Preferred candidate profile 7+ years of experience in workforce planning, resource management, or talent operations, preferably in consulting or software development services. Proven experience leading resource planning across global teams in a fast-paced environment. Strong analytical and problem-solving skills with a data-driven approach to decision making. Experience with PSA tools such as Kantata, Parallax, Scoro, or similar platforms. Excellent communication skills and the ability to collaborate with cross-functional stakeholders. Demonstrated ability to lead teams and drive process improvements at scale. Familiarity with talent development strategies and contractor management best practices. Perks and benefits Competitive salary. Robust health insurance. Opportunities for professional growth and development. Collaborative and innovative work environment. Global Exposure

The Director of People s Team will head the HR & Operations function for RMZ Corporation. The Director will be a strategic partner to the leadership team, driving the people agenda to support the companys ambitious growth plans in the RMZ Real Estate and RMZ Infrastructure sectors. This role involves overseeing all aspects of the HR function, including talent acquisition, performance management, employee engagement, organisational development, and compliance. The ideal candidate will bring a balance of strategic thinking and operational excellence to ensure a robust, agile, and inclusive work culture. Key responsibilities 1. Strategic HR leadership Develop and execute a comprehensive HR strategy aligned with the companys vision and goals. Act as a trusted advisor to the leadership team on organizational design, workforce planning, and culture development. Lead initiatives to attract, retain, and develop top talent in a competitive real estate market. 2. Talent acquisition and management Oversee recruitment strategies to build a pipeline of high-caliber talent across all levels in India and overseas as required Define competency frameworks and career paths to enable growth and development. Drive diversity, equity, and inclusion initiatives to create a balanced and dynamic workforce. 3. Performance Management and Rewards Implement and manage performance evaluation systems to ensure accountability and transparency. Design and execute competitive compensation, benefits, and rewards programs to attract and retain talent. Align individual and team performance goals with business objectives. Rewards and Recognition aligned to performance 4. Employee Engagement and Culture Building Foster a positive work environment that emphasizes collaboration, innovation, and high performance. Develop and execute employee engagement surveys and act on feedback to improve satisfaction and retention. Lead initiatives to instill the company s values and mission across the workforce. 5. Organisational Development and Learning Identify training needs and implement learning and development programs to upskill employees. Coordinate with HBS professor for the hbs workshops Guide leadership development programs to build the next generation of leaders. Manage change effectively during organizational transformations, mergers, or acquisitions. 6. Compliance and Governance Ensure compliance with all labor laws, industry regulations, and statutory requirements. Establish and enforce HR policies and procedures in line with best practices. Manage risks related to employee relations and workplace safety. 7. Technology and Innovation Leverage HR technology to enhance efficiency in HR processes and data-driven decision-making. Implement HRIS solutions to streamline talent management, payroll, and employee self-service platforms. Key skills and competencies The Director HR should have a Masters degree, preferably in Human Resources, relevant experience in heading the HR function for a large organisation. Strong leadership and team management skills. Excellent communication, negotiation, and conflict resolution abilities. Proven experience in strategic HR planning and execution. Ability to work in a fast-paced, dynamic environment with multiple priorities. Strong analytical skills with a focus on HR metrics and insights. Exposure to managing HR in a multi-location or global environment. Certification in HR practices, such as SHRM, CIPD, or similar, is a plus.

Job Title: Senior HRBP Location: Hyderabad Department: Human Resources Reports To: Head of HR, APAC Why Celigo Celigo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain. Celigo is seeking a strategic and employee-centric Senior HR Business Partner who will work closely with leadership to drive key people programs, enhance employee experience, and contribute to the overall success of our teams. You ll partner with executives and business leaders to align HR strategies with business goals, while also driving initiatives around onboarding, performance reviews, and engagement. The right candidate will drive impactful programs that enhance engagement, fuel our connected and collaborative culture, and support hybrid and remote populations. By embodying our core values they will play a critical role in shaping a culture where employees feel valued and empowered to thrive.This position requires on-site presence couple times per week. Role Overview As a Senior HR Business Partner, you will act as a strategic advisor and thought partner to senior leaders across key functions. This role requires someone who thrives in a high-growth, fast-paced product environment and is equally adept at driving people strategy and delivering hands-on HR solutions. You will be instrumental in shaping the company s culture, building leadership capability, and ensuring the alignment of HR initiatives with business goals. You will work closely with cross-functional teams including Talent Acquisition, LD, Total Rewards, and Finance to build an agile, high-performing, and engaged workforce. If youre a proactive, solution-oriented HR professional who brings structure, clarity, and innovation to the table this role is for you. Key Responsibilities: Strategic HR Partnership Partner with business leaders to provide strategic guidance on organization design, workforce planning, and succession management aligned with business needs. Influence key decisions related to talent strategy, team structure, and performance enablement. Guide leadership through change management and transformation efforts during scale-up and growth phases. Employee Lifecycle Ownership Oversee the entire employee lifecycle from onboarding to offboarding ensuring a consistent, high-quality employee experience. Drive performance management processes, including calibration, feedback, promotions, and developmental planning. Partner with Business teams to build LD programs for manager capability and learning interventions that drive business outcomes. Culture, Engagement Experience Champion a connected and inclusive work culture across hybrid and remote teams. Use data (HR Metrics, engagement surveys, retention trends, exit feedback) to continuously improve people programs and employee morale. Design and implement initiatives focused on recognition, career development, employee listening, and belonging. People Operations Compliance Collaborate with HR operations and Total Rewards teams to support policies, compensation planning, and compliance. Ensure seamless integration between HR programs and business operations. Manage sensitive employee relations issues with discretion and fairness. Program Management Enablement Lead or co-lead large-scale programs (e.g., DEI, onboarding redesign, leadership bootcamps, talent mobility). Work with vendors and partners to deliver effective people-centric solutions. Track and report success metrics for all major programs and initiatives. Skills Qualifications: 12+ years of progressive HR experience, ideally in product-based, global organizations. Proven success in building business-aligned HR strategies with tangible impact. Strong stakeholder management skills with the ability to influence at all levels. High comfort with ambiguity and scaling people practices in dynamic, evolving environments. Experience supporting global teams and understanding cultural nuances. Analytical mindset comfortable using data to influence decisions and strategy. Degree in Human Resources, Business, Organizational Psychology or related field (Master s preferred). Certifications in coaching, LD, or agile HR are a plus. What You Bring to the Table: A leadership mindset with strong ownership and bias for action. The ability to balance empathy and business outcomes. Comfort with building from scratch and iterating rapidly. High energy, curiosity, and resilience. Why Join Us Be a strategic voice in shaping the future of a high-growth tech company. Work in a collaborative, open culture where your impact is visible. Opportunity to build, lead, and scale key people programs from the ground up. Partner with a global, passionate, and mission-driven team. Why you ll love it here: Purposeful Innovation: At Celigo, we re tackling one of the toughest challenges in the digital world integrating cloud applications. It s a problem that touches nearly every business, and you ll be part of the solution. Be Part of a Market-Maker: As a recognized leader in the iPaaS space, we re not just participating in the market we re reshaping it. You ll work alongside bold thinkers and passionate doers to define what s next in integration. Values That Matter: We believe in more than just business. Our Taking a Stand initiative champions diversity, equity, and inclusion because building a better workplace starts from within. Balance Built In: From your very first year, enjoy a thoughtfully structured time-off program that supports your well-being, family time, and true recharging. Meaningful Perks: We offer a competitive benefits package, regular recognition, and many little extras that make a big difference in how supported and valued you feel. Celigo is proud to be a Great Place to Work and is an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants consistent with legal requirements.

What you will do: Collaborate with project managers and department heads to identify resource requirements for ongoing and upcoming projects. Evaluate project timelines, budgets, and resource constraints to ensure the efficient allocation of resources. Maintain a comprehensive overview of available resources Conduct resource capacity planning to assess and manage resource demands based on project priorities and objectives. Track and report on resource utilization, analyzing data and providing suggestions for resource optimization. Collaborate with stakeholders to resolve resource-related conflicts, negotiate resource sharing, and balance competing priorities. Implement and maintain resource management tools, systems, and processes to enhance visibility, transparency, and efficiency.

Are you'ready to join the team that is responsible for identifying the needs of call-center lines of businesses and optimizing service levels in real-timeOur team is a highly-collaborative inclusive environment where we value relationship-building, strategic thinking and solution-oriented members. As a Workforce Senior Specialist II on the Real-Time Adherence team within Workforce Planning, you will be responsible for the real-time monitoring and day-to-day service levels for multiple lines of businesses under Consumer Community Banking. Job Responsibilities Entering and reporting schedule and exception activity, providing management with performance reports relating to forecasting, scheduling, service level and specialist performance, while using eWorkforce Management (eWFM), Real Time Adherence (RTA), and/or other various software applications to perform duties. Real time monitoring of service level. Identify need to increase or decrease off-phone time and employee movement in order to optimize service levels, communicate changes to call center management, and then implement changes as required Plan and influence the participation of all off-phone activities for specialist meetings, coaching, and department initiatives. Maintain real time schedules and complete real time analysis Faciliate daily status calls with the business Supports business with Tier 1 troubleshooting for business interruption and escalation as appropriate Required Qualifications, Capabilities, and Skills 2+ years experience in Workforce as an Real Time Analyst. Advanced knowledge of Call Center Operations, Contact Center Metrics, and Workforce Planning practices Excellent written and oral communication skills Strength in quantitative analysis, critical thinking, problem solving, and innovation Highly detail oriented, ability to work on multiple projects/tasks simultaneously, manage time, and prioritize to complete a project/task Must be flexible with work schedule to accommodate business needs Comfortable with a fluid business environment, changing job priorities, and working with people at a variety of levels internally and externally with the ability to work independently and/or in a group High proficiency in Microsoft Office products (Excel, Word, PowerPoint, etc) Preferred Qualifications, Capabilities, and Skills Proficiency with eWFM scheduling software and/or WFO Experience with Automatic Call Distribution (ACD) and/or Call Management System (RTP/Pulse) systems and reports College degree or similar work experience preferred. Preferred skills like VBA, Macro, Tableau Alteryx.

Reporting to : - Talent Acquisition SPOC Employment type : - Full-time Grade : - 5 Brief Job Description: Tata Trusts is amongst India's oldest, non-sectarian philanthropic organizations. The Tata Trusts continue to be guided by the principles of its Founder, Jamsetji N Tata. With his vision of proactive philanthropy and approach to giving, the Trusts catalyze societal development while ensuring that initiatives and interventions have a contemporary relevance to the nation. Since its inception, the Tata Trusts have played a pioneering role in transforming traditional ideas of charity and introducing the concept of philanthropy to make a real difference to communities. Skills & Competencies: Design and execute innovative recruiting strategies to attract top talent across all functions. Align recruitment practices with organization goals and workforce plans. Champion and accelerate a culture of excellence in which people feel engaged and inspired to deliver results. Oversee the full recruitment lifecycle, from sourcing to onboarding, across all roles and positions. Manage multiple searches simultaneously and ensure timely delivery of hires Continuously improve recruitment processes to enhance efficiency, reduce time-to-hire, and improve the quality of hire. Leverage technology, tools, and platforms to enhance recruitment efficiency Partner with department heads, HR, and leadership to understand hiring needs, develop job descriptions, and drive a collaborative recruitment process. Build relationships with internal and external stakeholders to ensure alignment and delivery of recruitment goals. Track, analyze, and report key recruitment metrics to leadership, including time-to-fill, cost-per-hire, and quality of hire Use data-driven insights to make informed decisions and improve recruitment practices. Develop and implement strategies to attract a diverse workforce and promote inclusive hiring practices. Manage relationships with external recruitment agencies, headhunters, and job boards as necessary. Competencies & Skills: Solution-oriented Persuasion and influencing skills Strategic and conceptual thinker Result-oriented Strong analytical skills Adaptability & ability to manage change Stakeholder and people management skills Effective communication (verbal and written) and presentation skills. Experience : Minimum of 10-12 years of experience in Recruitment /Talent Acquisition role at the corporate level. The philanthropic sector would be desirable. Qualification : MBA/ postgraduate degree in Human Resource or equivalent.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Location : Bangalore India (Work From Office - Hybrid - Whitefield) Role Summary: This role is part of the HR Optimized function, which is responsible for building horizontal capabilities such as Process Excellence, HR Technology, Reporting Analytics, Engagement Governance, and Operations Shared Services. These capabilities will form the foundation of the new HR operating engine for Prudential. This role will be responsible to collaborate with Workforce Planning CoE and Process owners, to understand their requirements, assess the impact and implement leading Workday Adaptive planning solution and processes, across Prudential group and local business units. The ideal candidate will have a deep understanding of Workday Adaptive Planning solution and HCM Data framework, with ability to design and implement Workforce planning models and data integration solutions, leveraging Workday Prism Analytics to ensure seamless data flow from various sources. Roles Responsibilities: Collaborate with Workforce planning CoE and relevant stakeholders, to consolidate analyse business requirements, and provide tailored solution in Workday Adaptive Planning as per design specifications. Provide ongoing day-to-day solution support and optimization of Workday Adaptive solution and User experience, as per the relevant governance and service delivery protocols. Ensure Data Integrity and Security, for Adaptive Planning applications ensuring seamless integration of data from various sources into Workday Adaptive Planning and Prism Analytics. Lead the implementation of new Workday capabilities, including; planning, configuration, testing, deployment and adoption of the relevant planning processes. Conduct solution enablement and training sessions , for relevant stakeholders in driving adoption across the organization. Stay updated on the latest Workday releases , features, and functionalities, and assess their impact on relevant solutions. Take ownership of developing and maintaining appropriate documentation of Workday support maintenance activities and design changes , for future reference and audits. Instil a Continuous Innovation mindset as a Team Player, by mentoring team members and collaborating with them, to jointly deliver high-quality solution and services to stakeholders. Stay abreast of Industry trends and advancements through Workday releases, features, and best practices, and recommending enhancements aligned to the organization needs Skills Requirements Minimum 3+ years of working experience with implementation of Workday Adaptive (Workforce) Planning solutions or in a similar role. In-depth knowledge of Workday Adaptive solution, preferably with relevant Workday certifications/ accreditations, and hands-on experience in implementing and optimizing Workday Adaptive from Design to Deploy . Working knowledge of overall Workday solution and capabilities, with hands-on experience of leveraging Workday HCM and PRISM to establish relevant data models to support Workforce planning integration with 3rd party data sources. Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions and communicating complex technical concepts to both technical and non-technical audience. Excellent problem-solving abilities and analytical thinking, to proactively assess and resolve day-to-day issues, and independently drive initiatives to improve Workday Solution and services. Excellent communication and interpersonal skills, with the ability to effectively engage with team and stakeholders at all levels and across geographies and cultures. A commitment to continuous learning and driving improvement. Workday certification(s) in relevant modules is preferred, but not mandatory. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented Lead - Total Rewards Performance - India SAHI As a Rewards specialist, you will be responsible to implement manage Prudential Group Reward practices implement in context to India s talent. Performance Management: Implementing PruPerform in India SAHI to ensure Organization goals are aligned to individual goals, which involves, process governance, drive strategically aligned goal setting, support with regular and quality performance conversations, ensure target assessor group and 360-degree feedback Train support managers to effectively manage evaluate performance and foster high performance culture in the organization. Compensation Benefits Management Conduct regular Compensation benefits benchmarking with competition to ensure we have competitive advantage in positioning. Oversee Employee benefits programs like Insurance offerings, policies, and wellness initiatives to align with Prudential Global standards and India Market standards. Regularly review and update the offerings Design and support administration of executive compensation framework in line with regulations from IRDA Support with compensation proposals for all new hires, ensure internal external parity. Work closes with Talent Acquisition to drive win-win proposition for Candidates and the organization Be the custodian of Group Reward Principles and guidelines for India SAHI. Governance Budget oversight Ensure all compensation and benefits programs comply with local Labour laws and regulations. Stay updated with any legislative changes affecting compensation and benefits. Manage the Rewards budget, ensuring cost-effective allocation of resources. Provide regular financial analysis and reporting to support strategic decision-making. Be the custodian of People cost Workforce planning and annual renumeration review process Conduct Benefit analysis to ensure ROI and optimization of employee offerings. Design HR policy process framework for the organization considering local compliance, best market practices Group guidelines. In collaboration with group ER, ensure all employment letters formats which are compliant to legal framework, and reward guidelines Job Analysis Evaluation Ensure Job Evaluation exercise to determine relative fair value of different roles. Work closely with Business leaders to conduct regular job analysis and design to ensure that roles are well aligned to organization goals and become a critical input to org design initiatives. Support group transformation. In collaboration with Group Rewards, establish an effective competitive Job architecture support future scaling of the organization across various functions Collaboration Communication Align with leaders to effectively communicate and implement compensation policies practices as per market standards group guidelines Communicate group announcements, conduct trainings, employee debriefings to ensure group policies guidelines are effectively implemented in the business unit. Leverage skillsets internal stakeholders external vendors to implement effective reward programs. You could be the right candidate if you Master s degree in human resources and/or a professional certification related to the field Minimum of 5 years of overall HR experience, at least 3 years in corporate rewards or reward consulting role. Strong knowledge of compensation principles, market trends, regulatory requirements, and best practices. Experience in BFSI or Insurance domain to design and drive initiatives for retail or frontline sales will be a plus. Proven experience designing and implementing comprehensive compensation and rewards programs, including salary structures, incentive plans, and long-term incentives. Excellent analytical skills with the ability to interpret complex data, conduct market research, and provide data-driven recommendations. Ability to look at tasks as a problem and use case that can be solved with Gen AI. This could be the gig for you if you Thrive in environments that celebrate co-creation and collaboration Passionate about building high performance culture through competitive rewards practice. Ability to adapt work in a fast-paced dynamic environment Take help from others when stuck and encourage others when there are setbacks Always open to embracing change and be able to manage it. Location: Mumbai. May be required to travel to other locations in and outside India if needed Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for talented Manager/ Senior Manager - Talent Acquisition This role requires the candidate to have significant knowledge of health insurance and a demonstrated ability to build technology platforms and solutions to enable our business ambitions. As a Talent Acquisition Lead, your typical week might include the following. Craft and execute smart and effective talent acquisition plans that align with our companys goals. Work closely with senior leaders to predict and plan for hiring needs, with a special focus on leadership and key roles. Take charge of the entire recruitment process for all positions. Use your keen eye to assess candidates and ensure theyre a perfect fit for our culture and values. Build strong, trusting relationships with hiring managers and department heads to make sure everyone s on the same page. Keep everyone in the loop with regular updates on recruitment progress and market insights. Make sure every candidate has a great experience throughout the recruitment process. Implement best practices to boost the candidate experience and showcase our employer brand. Design and manage a smooth onboarding process that helps new hires feel welcome and integrated. Stay ahead of the curve by keeping up with industry trends and the competitive landscape in the Insurance sector. Share market insights and advice with senior leaders to refine our talent acquisition strategies. Keep track of important recruitment metrics and analyze them to see how well we re doing. Prepare and share regular reports on recruitment activities and outcomes with senior management. Team up with our marketing folks to develop and promote a strong employer brand. Represent us at industry events, career fairs, and networking functions to boost our visibility. Act as a trusted advisor to employees and management on HR policies, procedures, and best practices. Mediate and resolve employee relations issues, ensuring fair and consistent application of policies Ensure all HR policies are up-to-date and compliant with current employment laws. Educate employees and management on HR policies and ensure adherence. Partner with leadership to develop and implement workforce planning strategies. Analyze and forecast workforce needs to ensure the right talent is in place to meet business objectives. Drive initiatives to promote diversity, equity, and inclusion within the organization. Collaborate with other HR functions, such as compensation and benefits, learning and development, and HR operations, to deliver comprehensive HR services to the business. You could be the right candidate if you have Masters degree in Human Resources, Business Administration, or a related field. A HR certification is a bonus. 5-10 years of HR experience with a strong focus on talent acquisition and leadership hiring in the BFSI sector Strong understanding of HR best practices, employment laws, and regulations. Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization. Proven ability to work independently and as part of a team in a fast-paced, dynamic global environment This could be the gig for you if you Are passionate about people and culture; enjoy spending time with passionate leaders to understand what they really want. Have an attentive ear listen to new ideas. Can put your functional hats aside and join hands with other colleagues to overcome challenges. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your contribution while thinking wing-to-wing across the organization. Location: Mumbai Contract type - 1 year direct fixed term contract. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce . About Salesforce . The Salesforce Global Benefits team seeks an experienced leader for the role of Senior Manager, Benefits. The ideal candidate will have a consistent track record in supporting and leading benefits organizations to scale with a focus on operational excellence - perpetually refining our overall benefits COE delivery and operations model. In this role, you will take charge of improvements to our Center of Expertise (COE) processes, establish partnerships with both internal and external partners to facilitate program execution, and ensure operational efficiency and legal compliance. Additionally, you will lead MA activities and also act as the strategic partner to our Shared Services organization, collaborating to ensure ongoing improvement in the delivery of day-to-day benefits tasks and employee-centered support on a scalable level. What You ll Do As a key member of the India Benefits Design and Strategy team , you will: Own and drive: benefits strategy across India, ensuring alignment with business goals and market trends. Partner closely with HR leaders, Finance, and Legal teams to design, optimize, and scale benefit offerings that support talent attraction, retention, and employee well-being. Continuously evaluate program effectiveness, identifying opportunities for innovation and improvement. Lead annual benefit renewals: Manage the end-to-end renewal process for key benefits programs such as healthcare, retirement, life disability insurance, and well-being initiatives. Work closely with external partners (brokers, insurers, and vendors) to negotiate competitive rates, enhance service levels, and ensure compliance with local regulations Design and implement new benefit programs: Lead the development, execution, and governance of new benefit initiatives to enhance employee experience and competitiveness in the market. Collaborate with key stakeholders to assess feasibility, define project plans, and oversee implementation. Drive operational excellence by ensuring new programs integrate seamlessly into existing HR and Payroll systems, maintaining regulatory compliance and operational efficiency. Analyze market trends and benchmarking data: Stay ahead of the curve by conducting ongoing research and benchmarking studies to assess market competitiveness, cost trends, and employee preferences. Utilize data from global and regional surveys, third-party providers, and industry networks to identify gaps and opportunities. Provide strategic recommendations to enhance benefit offerings, improve cost efficiency, and elevate employee satisfaction. Act as a strategic advisor: Be a trusted thought partner for senior leaders, HRBPs, and Finance teams, offering expert guidance on complex benefits-related decisions. Support workforce planning by providing data-driven insights on benefits costs, compliance considerations, and evolving employee expectations. Ensure alignment with broader Total Rewards and Talent strategies, proactively identifying ways to enhance employee value proposition. Support MA integrations: Work closely with Corporate Development, Legal, and HR teams to assess existing benefits structures, identify potential gaps, and develop an integration roadmap. Lead efforts to harmonize benefits programs, ensuring a smooth transition for employees while mitigating risks related to compliance, costs, and experience. Be the escalation point (Tier 3) Serve as the final escalation point for high-impact or sensitive employee benefits inquiries that require in-depth analysis and resolution. Act as a liaison between employees, vendors, HR teams, and leadership, ensuring concerns are addressed with efficiency, accuracy, and empathy. Proactively identify trends in escalations and recommend process improvements or policy adjustments to enhance service delivery. What We re Looking For 9-11+ years of experience in Rewards/Benefits inIndia. Extensive hands-on experience in designing, implementing, and managing benefits programs across. Knowledge of local laws in India will be an added advantage. Exposure to Asean Benefits will be an added advantage too. Proven leadership in benefits strategy, Strong experience in managing external vendors and brokers, negotiating contracts, and ensuring high-quality service delivery. A track record of leading complex benefits projects and successfully executing regional or global initiatives Exceptional project management skills with the ability to manage multiple initiatives. Ability to juggle multiple priorities, work cross-functionally, and lead high-impact projects from conception to execution. Strong analytical mindset, Proven ability to interpret and analyze benefits-related data, such as market benchmarking, claims trends, and cost modeling. Comfortable using data insights to make informed recommendations, optimize program costs, and improve employee experience. Excellent communication stakeholder management skills - Strong ability to translate complex benefits concepts into clear, engaging, and impactful communications for diverse audiences, including employees, HRBPs, business leaders, and external partners. Skilled in building relationships, influencing senior stakeholders, and driving alignment across global and regional teams Wellversed in using AI tools on a day to day basis and exposure to using AI for enhancing employee experience in Benefits. If you re looking for an exciting opportunity to shape benefits strategy, drive impact, and work with an amazing team, we d love to hear from you! Feel free to apply. Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactlyIt means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination.

Greetings from Synergy Resource Solutions ( www.synergyresource.co.in ), a leading HR Consultancy firm & Career Guide for Professionals like you. We are hiring for one of our leading clients. Client: A Leading D2C baby product brand was founded in 2014 in Ahmedabad, Gujarat. Company is having annual turnover of around 120 Crs & employee strength of 120 employees & they are providing international safety standard certified bay products by their e-commerce website & online market platforms like Amazon, Flipkart & other leading online & offline platforms. Job Title Assistant Manager - HR Working days and timings - 9.30 AM to 6.30 PM (2nd & 4th Saturday off) Location Ahmedabad Experience : - 4-6 years Qualification - Bachelor s or Master s degree in Human Resources, Business Administration, or related field 4 6 years of relevant HR experience in a similar role Key Responsibilities: Assist in developing and implementing HR strategies aligned with business objectives Manage end-to-end recruitment processes including sourcing, interviewing, and onboarding Support the entire employee lifecycle, from induction to exit formalities Handle employee relations matters; mediate disputes and drive conflict resolution Administer HR policies, procedures, and ensure consistent application across the organization Oversee payroll inputs, employee benefits, and compensation processes Ensure compliance with all statutory and labor law requirements Facilitate learning and development programs and coordinate training sessions Drive performance management cycles including goal setting, reviews, and appraisals Maintain and update employee records in HRMS/HRIS systems Analyze HR data and generate reports to support strategic workforce planning Required Skills & Qualifications: Bachelor s or Master s degree in Human Resources, Business Administration, or related field 4 6 years of relevant HR experience in a similar role Sound knowledge of labor laws, HR operations, and regulatory compliance Strong communication, interpersonal, and conflict resolution skills Proficiency in using HRMS/HRIS tools and Microsoft Office Suite Ability to manage multiple priorities in a fast-paced environment Benefits for their employees: - Mediclaim for employee along with spouse and child (upto 2) Personal accidental Insurance of employee No sandwich leave policy flexible working hours Performance Bonus to Best performers in every quarter Paid Maternal & Paternal leaves Yearly performance appraisal All perks and Leaves are given from the day of joining , no restrictions during probation period Fun employee engagement activities every month CSR activities done on monthly basis Employee Birthday and Work Anniversary Celebrations Employee friendly culture to encourage good work life balance If your profile is matching with requirement & if you are interested for this job, please share your updated resume with details of your present salary, expectations & notice period

The IT Resource Lead is responsible for supporting resource allocation, workforce planning, and operational management for Development and QA teams. This role ensures that resources are effectively assigned to projects, balancing skills, availability, and business priorities. The IT Resource Lead will collaborate with project managers, and Platform directors to track resource utilization, forecast demand, and support the professional development of IT team members Assist in resource allocation and planning , ensuring alignment of IT professionals to projects based on skill sets, project needs, and timelines. Work closely with Project Managers, Dev Managers, QA mangers, BA managers to track and adjust resource assignments as project priorities evolve. Serve as the primary point of contact for resource-related issues and conflicts Monitor and support team development, helping identify skill gaps and coordinating training or upskilling opportunities. Provide regular reports on resource utilization, availability, and project alignment. Analyze resource allocation trends and recommend improvements to enhance productivity and efficiency. Other duties as assigned. EDUCATION/CERTIFICATIONS (MUST NOTE REQUIRED OR PREFERRED) Bachelors degree in engineering or computer science or MCA PMP Certification is a 'plus' TECHNICAL/SOFT SKILLS (MUST NOTE REQUIRED OR PREFERRED) Microsoft Office skills (Project, SharePoint, OneNote) Thorough understanding of IT application lifecycle and methods; Waterfall and Agile. Strong verbal and written communication skills, ability to create effective documents and review them with key project stakeholders and multiple levels of the organization Effective organization and time management skills. Strong attention to detail EXPERIENCE (MUST NOTE REQUIRED OR PREFERRED) 5-8 years of Resource Management, and people management experience Proven experience in managing IT teams and resources in a dynamic environment. Previous experience working in a large organization, professional services firm or CPA firm Ability to work effectively under pressure and handle multiple priorities. Detail-oriented with strong organizational skills.

We are seeking a dynamic and strategic Resource Manager with strong Talent Acquisition capabilities to manage workforce allocation, bench planning, and proactive hiring across IT and Non-IT domains. The ideal candidate will ensure optimal resource utilization while maintaining a strong pipeline of talent through innovative sourcing strategies and end-to-end recruitment.

Join us as a Portfolio Manager We'll look to you to understand and use Agile and DevOps principles, allowing sufficient flexibility for the portfolio to evolve as customer value is proven and the needs evolve You'll be managing a rolling investment portfolio to realise the strategic objectives of the enterprise or domain by providing investment planning, the transformation portfolio and design services This is a great opportunity to take on a role in an innovative, forward thinking environment where you ll be able to have a tangible effect on the function Were offering this role at vice president level What youll doAs a Portfolio Manager, you ll be defining, developing and managing management information , ensuring appropriate governance, control and management of the workforce and financial plans, identifying and managing any associated risks, opportunities and dependencies. You'll collaborate with domain leads, release train managers, product owners and enterprise architects within FinCrime Technology to conduct regular reviews of the resource and cost profile, challenging the status quo and driving informed decision making about priorities. You'll also be: Partnering with a range of stakeholders to ensure an accurate, rolling pipeline view of resourcing and cost profile Develop, manage and monitor Run the Bank and Change the Bank budgets - ensuring robust cost control Assist the business to forecast future staffing needs, including supporting permanent and non-permanent hiring Prepare monthly, quarterly and ad hoc cost and resource reporting - comparing actuals against forecast outlining discrepancies Using a range of data to drive action such as providing rationale to decisions, proposals and recommendations The skills youll need To succeed in this role, you ll need knowledge and experience of portfolio management theories, models and practices, including scaled Agile frameworks and Prince 2 methodologies, within an Agile or DevOps environment. In addition, you ll need: Design, implement & maintain MI reporting suites (MS Excel) Strong Strategic Workforce Planning and Cost management skills Highly analytical - able to analyse complex and voluminous data to reach robust conclusions Good collaboration and stakeholder management skills Hours 45 Job Posting Closing Date: 26/05/2025

Join us as a Portfolio Manager We'll look to you to understand and use Agile and DevOps principles, allowing sufficient flexibility for the portfolio to evolve as customer value is proven and the needs evolve You'll be managing a rolling investment portfolio to realise the strategic objectives of the enterprise or domain by providing investment planning, the transformation portfolio and design services This is a great opportunity to take on a role in an innovative, forward thinking environment where you ll be able to have a tangible effect on the function Were offering this role at vice president level What youll doAs a Portfolio Manager, you ll be defining, developing and managing management information , ensuring appropriate governance, control and management of the workforce and financial plans, identifying and managing any associated risks, opportunities and dependencies. You'll collaborate with domain leads, release train managers, product owners and enterprise architects within FinCrime Technology to conduct regular reviews of the resource and cost profile, challenging the status quo and driving informed decision making about priorities. You'll also be: Partnering with a range of stakeholders to ensure an accurate, rolling pipeline view of resourcing and cost profile Develop, manage and monitor Run the Bank and Change the Bank budgets - ensuring robust cost control Assist the business to forecast future staffing needs, including supporting permanent and non-permanent hiring Prepare monthly, quarterly and ad hoc cost and resource reporting - comparing actuals against forecast outlining discrepancies Using a range of data to drive action such as providing rationale to decisions, proposals and recommendations The skills youll need To succeed in this role, you ll need knowledge and experience of portfolio management theories, models and practices, including scaled Agile frameworks and Prince 2 methodologies, within an Agile or DevOps environment. In addition, you ll need: Design, implement & maintain MI reporting suites (MS Excel) Strong Strategic Workforce Planning and Cost management skills Highly analytical - able to analyse complex and voluminous data to reach robust conclusions Good collaboration and stakeholder management skills Hours 45 Job Posting Closing Date: 26/05/2025

Develop and implement rider sourcing strategies using multiple recruitment channels. Conduct interviews, background checks, and selection processes. Manage the end-to-end recruitment cycle, from sourcing to onboarding. Provide comprehensive training on platform usage, safety, customer service, and company policies. Monitor rider performance, identify gaps, and implement coaching plans for improvement. Track recruitment and performance metrics, analyze trends, and optimize strategies. Ensure compliance with labour laws, company policies, and safety regulations. Act as a point of contact for rider queries, grievances, and operational concerns. Build strong relationships with riders, community partners, and stakeholders. Assist in fleet expansion and workforce planning based on business needs. Rider Recruitment,Sourcing Training & Development Performance Management Operational Efficiency Compliance & Safety Relationship Management Data Analysis & Reporting Technology & Tools Communication & Leadership Local Knowledge & Regulations

Introduction " width="100%" height="100%" src="https://www.youtube.com/embed/O9TlP7e9-yAautoplay=0&mute=0&controls=0&start=1&origin=https%3A%2F%2Fwww.iimjobs.com&playsinline=1&showinfo=0&rel=0&iv_load_policy=3&modestbranding=1&enablejsapi=1&widgetid=1&forigin=https%3A%2F%2Fwww.iimjobs.com%2Fj%2Fsciative-solutions-hr-business-partner-2-5-yrs-1546813&aoriginsup=1&vf=2" id="widget2" data-gtm-yt-inspected-12="true"> Company Overview: We are a leading B2B SaaS company specializing in AI-driven dynamic pricing solutions for the travel, retail, and entertainment industries. Our innovative product helps businesses optimize their pricing strategies and maximize revenue. We are seeking an experienced HR Business Partner to join our team and contribute to the development and implementation of effective HR strategies and programs aligned with our business objectives. Job Summary: As an HR Business Partner, you will play a crucial role in supporting the growth and success of our company by providing strategic HR guidance and support. Your primary focus will be on developing and implementing HR policies, employee development strategies, performance evaluation processes, and establishing efficient HR systems and processes. Additionally, you will act as a liaison with external consultants and business partners to drive strategic HR initiatives. Responsibilities - - Develop and implement HR strategies and initiatives aligned with the company's goals and objectives. - Design and implement HR policies and procedures to ensure compliance with local regulations and best practices. - Partner with business leaders to provide HR guidance on organizational structure, workforce planning, and talent acquisition strategies. - Collaborate with managers to develop and execute effective performance evaluation processes, providing guidance on performance improvement plans and career development opportunities. - Develop and implement employee development strategies, including training and development programs, succession planning, and talent management initiatives. - Establish and maintain HR systems and processes, ensuring accurate and timely record-keeping, data management, and reporting. - Act as a trusted advisor and coach to managers and employees, providing guidance on HR-related matters and resolving employee relations issues. - Conduct HR analytics and data analysis to identify trends, areas of improvement, and drive evidence-based decision-making. - Coordinate and manage the recruitment and onboarding processes, ensuring a positive candidate and employee experience. - Collaborate with external consultants and business partners to leverage expertise and resources in areas such as compensation and benefits, employee engagement, and HR technology. - Stay informed about HR trends, best practices, and legal developments, ensuring compliance and recommending appropriate actions as necessary. Qualifications - - Bachelor's degree in Human Resources, Business Administration, or a related field. A relevant master's degree or HR certification is preferred. - Proven experience as an HR Business Partner or a similar role within a fast-paced, tech-driven organization. - Strong knowledge of HR policies, practices, and employment laws, with experience in developing and implementing HR policies and procedures. - Demonstrated experience in employee development strategies, performance management, and talent management. - Familiarity with HR systems and processes, including HRIS, performance management software, and HR analytics tools. - Excellent interpersonal and communication skills, with the ability to establish credibility and build strong relationships at all levels of the organization. - Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and make data-driven recommendations. - Ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic environment. - Experience working with external consultants and business partners, effectively managing relationships and driving strategic HR initiatives. - Knowledge of strategic HR practices, including workforce planning, succession planning, and change management. - Proficiency in using HR technology tools and platforms. If you are a strategic HR professional with a passion for driving organizational success through effective HR practices and want to be part of a dynamic team that is revolutionizing the pricing strategies in the travel, retail, and entertainment sectors, we would love to hear from you. Please submit your resume, along with a cover letter detailing your relevant experience and why you are the ideal candidate for this role. Apply Save Save Pro Insights