669 Workforce Planning Jobs - Page 20

Role - Supervisor WFM Work Location - Bengaluru ( WFO) Supervise and mentor WFM analysts Adjust staffing plans in real-time based on demand fluctuations Please Call/ Whatsapp @ 6002281943/7575955995/8559900185 Required Candidate profile Must have 1 year experience as TL in WFM domain Proficiency in WFM tools like IEX/Genesys/Aspect Experience in advanced Excel and data analysis. Strong communication and problem-solving skills.

Candidate should apply HRBP/BHR experience with English and South Regional Language proficiency only 1. To be the first level of Interface between HR & Operations for all HR related Initiatives and Query handling 2. Handle all queries, grievances and escalations from agents on the floor and ensure the same are resolved within committed timelines 3. Assist the L&D team in the co-ordination for JUMP / L&D initiatives 4. Assist IC team in carrying out employee engagement activities across floor 5. Support Operations in any Ad-hoc / calendarized engagement activity / R&R /etc. 6. Support HR Operations team in any compliance related activity 7. Provide HR Policy guidance and Interpretation to employees for resolution to queries on existing policies, salary, Mediclaim, insurance claims etc. 8. Support operations in conducting Regular Rewards & Recognition programs on floor 9. Co-ordinate with Training team to carry out induction program with new Joiners up to Grade II 10. Support supervisor in coordinating / execution of Induction program defined for new joining at TL & TM 11. Support / Guide operations in usage of CCMS tool for all process flows defined 1. Handle all queries, grievances and escalations from agents on the floor and ensure the same are resolved within committed timelines 2. Responsible for the roll-out and closure of Internal Job Posting (IJPs) on the floor within specific time-lines; Identifying tools of assessment/ selection in co-ordination with the OD team and implementing the same for IJP selection 3. Implementation of HR initiatives on the floor such as Early Life Intervention, HR Forums, PMS, Employee Satisfaction surveys, etc. 4. Ensure timely communication & completion of Appraisals for all teams on the floor; KRO and Appraisal Audits and Performance Awareness sessions conducted for all employees TL and above 5. Ensure Employee listening activities are planned, organized & conducted every quarter 6. Ensure closure of action planning jointly with Operations within timelines and prepare Communication pack reports for cascades to the floor. 7. Ensure Confirmation process is run efficiently in the process; meet up with all employees (E01/E02) on an EDP and effectively manage the process 8. Conduct regular refresher training on HR policies for both agents and Team Leaders to ensure clarity/awareness on HR policies and procedures 9. Own, Ideate and devise Engagement activities for the Floor 10. Organize and Conduct Employee Engagement initiatives like Fun at work activities, CSR, etc. 11. Conduct Exit Interviews for resigned employees (Grade II) and escalate issues, if any, arising of the interview. 12. Investigate and issue DAP (Disciplinary Action Plan) to employees found in violation of process/ company policies post appropriate approvals. 13. Maintain database and trackers for all BHR activities on a real time basis. 14. Ensure consistent and regular usage of BMS wrt all BHR activities on real time basis. 15. Ensure consistent usage of CCMS tool by employees across operations 16. Preparation of various BHR Reports within timelines 17. Highlight any anomalies / deviations noted within the process to Reporting Supervisor for necessary action 1. To be accessible when anyone a CSE/TL has any grievance that requires HR intervention. 2. Handle all queries, grievances and escalations from agents on the floor and ensure the same are resolved within committed timelines 3. Ensure adherence to disciplinary policies existing in the organization by employees on floor 4. Need based escalation of non-adherence to respective supervisors and operations stakeholders 5. Provide adequate support and guidance to employee in case of any medical requirements / emergencies in co-ordination with respective departments 1. Ensuring that engagement activities / listening sessions are carried out in a manner which does not impact Operations SLAs 2. Ensure clearance formalities for resigned employees are completed within committed timelines by operations. 3. Timely settlement of any advance taken from finance with regards to R&R / Fun @Work activities carried out 4. Timely issuance of Final Level CAP & Closure of Refer to BHR by operations to training team to ensure No Impact on business on account of non-performance of an individual. 5. Highlight any anomalies / deviations noted within the process to Reporting Supervisor for necessary action Domain /functional skills - Awareness of the TP Values and HR Policies - Knowledge of MS Office - Good Communication skills Critical competencies: - Delivers Customer Service - Engaging Communication - Builds Collaborative Relationships - Takes initiative to deliver team objectives - Maintains Composure - Prior HR experience preferred two years Kindly share your updated CVs and cover letter with your application

Experience with Hyperion Planning & Oracle Hyperion Essbase Hyperion Planning Modules (I.E. Workforce Planning, Capex Planning, Project Planning) Hyperion Financials Reporting (HFR) and data integration tools (DRM, FDMEE, Essbase load rules, etc.) Demonstrate strong analytical skills, problem solving/debugging skills Experience with software full lifecycle methodology Able to work in a fast-paced environment with a diverse team work independently under minimal supervision and flexible to participate as a team member with a willingness to help junior staff where needed Highly Organized and detailed oriented Adapt to projects quickly with a can-do attitude Able to fully utilize Microsoft Office (Word, Excel, PowerPoint) Work with Solution Architects and Project Managers to define the right solution for the problem at hand Application of interpersonal skills to build relationships with Client Effective communications at project team level, meeting facilitation and presentations, persuasive written communication skills Requires understanding of financial budgeting and forecasting processes Understanding of P&L, balance sheet and cash flow development across multiple industries Ability to advise clients on best practices in planning, budgeting and forecasting Travel: This position does not require any regular travel. Otherwise, may require work from home (internet access, phone access and private location with no interruptions). Degree: Undergraduate degree in Finance or equivalent combination of education and work experience. Nice to Have: Graduate degree in Finance preferred Heavy emphasis on implementation experience with Oracle Hyperion Planning & Budgeting products Able to demonstrate an ability to be an advisor to the client in a functional capacity a consultant to the client and projects in a technical capacity Recent working experience with PBCS/EPBCS implementations and migrations

We are Alter Domus. Meaning The Other House in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at careers.alterdomus.com JOB DESCRIPTION: The Workforce Planning Centre of Excellence (CoE) Analyst plays a critical role in delivering consistent, driver-based workforce planning within an assigned region. This role supports Business Unit leaders in developing and maintaining accurate workforce plans, including scenario modelling, demand forecasting, and KPI tracking. The Analyst will lead planning model development in SAP Analytics Cloud, generate actionable workforce insights, and help build workforce planning capability across the organization. Strong analytical, communication, and technical skills especially in SAP Analytics Cloud and Excel are essential for success in this role. Key Responsibilities Support delivery of the end-to-end driver-based workforce planning process ensuring consistent application within the assigned region Lead and maintain driver-based planning model in SAP Analytics Cloud Support Business Unit leaders to deliver successful workforce plans, including scenario modelling, and be a point of contact for Workforce Planning and using a workforce planning model Run and develop workforce planning reports for Business Leaders Maintain and develop workforce demand drivers with input from Business Leaders Support the Workforce Planning Centre of Excellence Lead and Business Leaders track workforce planning KPIs and take actions on variances Support Business Leaders understand workforce insights using workforce supply and workforce demand data Support in upskilling and creating guidance for stakeholders Key Skills Understanding of workforce planning and driver-based planning Strong analytics skills and ability to track KPIs, including use of Excel Expertise in SAP Analytics Cloud, with an awareness of SuccessFactors, and S4/H Understanding of workforce planning and People processes Strong communication Desired Skills Knowledge of the alternative investments industry We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, birthday leave Continuous mentoring along your career progression Active sports, events and social committees across our offices Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative. We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. #LI-HYBRID #LI-DH1 No previously viewed jobs Amanda Donohue, Senior Manager, Cork Think ahead to five years time and where you would like to see yourself. That s what I did and Alter Domus offered me the right path. Aristidis Halikias, Managing Director, Chicago Many might think that the financial services industry is primarily numbers and math, but I believe we are a people business. The people at Alter Domus make it what it is, and we have some of the best in the entire industry. Carla Walmsley, Senior Manager, Jersey Alter Domus were fully supportive through my studying path, providing study support in the way of study fees and study leave, as well as some flexible working towards nearer each exam to help me manage with work/life (and exam!) balance. Shania Galea, Corporate Services Officer, Malta As a junior, I learn a lot from all colleagues around me. In addition, the AD Academy keeps on providing us with all the training we need. Join our talent community Sign up today to stay up to date with our latest opportunities! Upload your CV/Resume below Please select a category or location option. Click Add to create your job alert.

Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard. Short Description Supervise local HR teams, provide strong knowledge of local labour regulations, and oversee implementation of company policies. Job Summary HR Country Managers have proven experience in delivering HR services, managing teams, and applying their expertise of local labour regulations to support business leaders navigate local complexities. HR Country Managers will work with Business Leaders on strategic initiatives including workforce planning, budgeting, and people development. Job Description Typical tasks and responsibilities will include: Driving alignment between HR strategy and business goals. Setting performance standards and evaluating local HR teams. Identifying short and long-term hiring needs for the region. Preparing individual development plans, and implementing retention plans for key talent. Providing subject matter expertise to help the business deliver HR needs. Participating in the design and implementation of HR projects and policies. Managing complex employee relations casework. Advising managers on the terms and conditions of employment. Continuously monitoring and reviewing HR policies and processes. Skills Employee Relations HR Best Practices Building and Managing Teams Supervisory Leadership Relationship Management Education A bachelor s or master s degree in human resources or a relevant field What we offer: Colt DCS is a growing business that is investing in its people Our people are defined by their ability to make things happen and deliver on their promises We offer skill development learning pathways and accreditation to help our people perform at their best regardless of role and location. In addition to offering competitive salaries and incentive plans a range of benefits and local rewards packages are offered to staff Colt DCS recognises the importance of a work life balance. Some benefit examples are Pension and insurance options Access to a virtual business school for ongoing learning Business mentoring Discounts with local hospitality and retail providers Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities

Assistant Manager, HRBP Global Operations THE ROLE: The HR Business Partner is responsible for supporting the Global Business Operations teams (Manufacturing, Logistics and distributions, R&D among other operations functions). The HRBP will be accountable for leading the business facing HR, leading the execution of talent management, employee engagement, performance management, employee retention, culture, implementation of policies and processes in partnership with the HR Centers of Excellences (COE s) and Global Business Services (GBS s). HOW YOU WOULD CONTRIBUTE: Partner with Global Operations leaders to understand business priorities and translate them into HR strategies and actions. Drive talent management initiatives including workforce planning, succession planning, and talent reviews. Manage end-to-end performance management process to build a performance-driven culture. Support employee engagement, capability development, and organization effectiveness initiatives within assigned functions. Provide coaching and guidance to managers on people-related matters including talent development, conflict resolution, and change management. Collaborate with COEs (Talent Acquisition, L&D, C&B, etc.) to deliver seamless HR solutions. Use data and analytics to generate insights, track key metrics, and drive evidence-based decisions. Ensure compliance with internal policies and labor laws, proactively managing any ER/IR issues. Lead or participate in cross-functional HR projects and change initiatives. SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL: MBA/PGDM in Human Resources from a reputed institute. 8 12 years of HR experience, preferably with exposure to Operations / Manufacturing / Distribution or related teams. Proven ability to work as a strategic partner to senior leaders. Strong understanding of Indian labor laws, HR systems, and best practices. Ability to manage ambiguity and drive outcomes in a fast-paced environment. Excellent communication, influencing, and problem-solving skills. Experience in Business Partnering at a global company or industry.

Capgemini Invent Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build whats next for their businesses. Your Role Partner with HR business leaders to understand their unique challenges and objectives, offering tailored analytics solutions. Provide ongoing consultation, interpreting data findings in the context of organizational goals and industry benchmarks. Craft compelling narratives around data insights, translating technical findings into actionable business language. Develop and deliver insightful presentations to executive leadership, fostering a data-informed culture. Uphold the highest standards of data ethics, ensuring compliance with privacy regulations and promoting responsible data stewardship. Champion ethical considerations in the application of analytics to HR decision-making. Your Profile Advanced degree in HR, Statistics, Data Science, or a related field. Proven experience in a consulting or advisory role focused on HR analytics and workforce planning. Expertise in statistical analysis, predictive modeling, and data visualization tools. Strong business acumen with the ability to align analytics initiatives with organizational strategy. Exceptional communication and influencing skills. 2+ experience in HR analytics roles, demonstrating a track record of driving impactful organizational change through data-driven insights. What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI.

Should be able to manage a large team and responsible to deliver client mandated KPI that include TAT and accuracy People Management, Workforce planning, Shrinkage / Absenteeism management, Attrition management, People development Compliance to internal and external Audit requirement Ensure timely update of incentive and NSA Data analysis, client managementEffective communication Should be able handle high pressure operations team Qualifications Graduate

Career Category Human Resources Job Description ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world s toughest diseases, and make people s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what s known today. ABOUT THE ROLE Role Description: We are seeking a seasoned and strategic Job Architecture Job leveling Expert to join our Total Rewards team in India. This role will serve as the global subject matter expert (SME) on job architecture and leveling, responsible for the execution, governance, and continuous enhancement of the organizations job leveling, functional and global career frameworks. The role will actively ensure seamless execution, consistency, fairness, and transparency in how roles are placed in the external and internal career frameworks across the enterprise, and will partner closely with the compensation partners, enabling effective talent management, compensation design, and career progression. This role will also focus on process optimization and partner closely with internal technology and automation teams to enhance efficiency and simplify the delivery of job architecture initiatives. Roles Responsibilities: Provide strategic oversight and operational management of the global job leveling framework, ensuring consistent application across functions, geographies, and organizational levels. Act as the primary authority on job leveling and architecture, leveraging AI-supported job analysis tools, offering expert guidance and support to Compensation partners and Total Rewards senior leadership. Actively support the develop and maintenance of functional career progression frameworks, in partnership with Compensation partners, business and functional leaders, to support internal mobility and employee development, incorporating AI-based insights to tailor frameworks to evolving workforce skills and career patterns. Lead the end-to-end execution of global job mapping and leveling exercises, ensuring alignment with internal equity and market competitiveness by supporting the integration of AI, and machine learning algorithms and technology to enhance consistency and detect outliers or anomalies. Identify and implement AI technology improvements to simplify, standardize, and enhance job architecture processes, consistency, user experience, and tools to better support business and HR stakeholders leveraging Collaborate closely with the Total Rewards Technology Manager and Compensation partners to explore and implement AI, technology and scalable solutions that automate and streamline job architecture processes and related processes, like benchmarking. Monitor industry best practices and trends related to AI, Technology, tools, job architecture, career frameworks, and job evaluation methodologies, applying relevant insights to enhance the company s framework, efficiency and consistency Leveraging generative AI tools to develop and maintain SOPs, knowledge bases, and training materials for scalable and up-to-date service delivery Basic Qualifications and Experience: Bachelor s or Master s degree in Human Resources, Business Administration, Industrial/Organizational Psychology, or a related field 5+ years of progressive experience in Total Rewards, Compensation, or Talent Management, with a specific focus on job architecture or career framework design Proven experience in the development and governance of global job leveling frameworks and career path models. Experience with AI-driven analytics tools to evaluate workforce data for job leveling decisions Strong understanding of job evaluation methodologies and principles of internal equity and external market alignment (e. g. , Mercer, AON Radford, WillisTowersWatson Global Grading) Skills: Demonstrated ability to manage cross-functional projects with a high degree of accuracy, influence, and confidentiality. Analytical proficiency, with the ability to interpret and combine complex organizational data to drive strategic recommendations and decisions. Excellent stakeholder management and collaboration skills. Experience operating in a matrixed, global environment and navigating across diverse cultural and business landscapes. Curiosity for new technologies and solutions to drive continuous improvement Background in organizational design, change management, or workforce planning is a plus. .

Your work days are brighter here. At Workday, we value our candidates privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About the Team Workday is looking for a Strategic HR Business Partner to join our fabulous People Partner team (extremely skilled, collaborative, treasured by the business leaders we support)! Aligned to our P&T organisation in Chennai, this role will partner with leaders to create and execute robust talent strategies, supporting key business initiatives and ensuring maximum organizational effectiveness. This individual will also assist in developing, implementing, and driving enterprise talent programs. About the Role The role is strategic, requiring expertise in the areas of organisational development, leadership development, talent management, executive coaching and program design/implementation. Workday is looking for a true strategic business partner, who will support and be embedded within the global P&T People Partner team. Locally you will engage as a full member of the leadership team, leaning in to inquire and understand their business, provide insights and recommendations. Strategic HR Planning: Expected to gain a deep business understanding. Will align and build on the people strategy that supports core business priorities and is focused on organization effectiveness, workforce planning, talent, and overall business performance. Leadership Development: Drives succession planning, leadership assessment, hi-potential nominations, targeted development investments to build bench strength. Talent Management: In partnership with the TM CoE, leads talent management and succession planning strategies and processes to develop world-class executive talent. Culture: Aligns performance management and reward strategies to drive and reinforce a culture of high performance and innovation with and across the business groups. Employee Engagement: Business champion to drive and leverage employee engagement initiatives that elevate and sustain high levels of employee engagement; leads this work across the Services organization Project management: Lead HR enterprise programs globally and across the APJ region HR Partnership: Engagement and collaboration with the global HR team, including the HR Operations and CoE teams About You 7-10+ years in HR; demonstrated in the following areas: leadership coaching and development, talent/performance management, collaborating with COEs to plan and facilitate org design initiatives that drive business results; high potential identification and development, and development of recognition/engagement programs 2+ years supporting one or more VP+ executives Excellent executive presence: ability to influence at all levels, especially at the executive level Collaborative and strong service orientation and the ability to say "no", "not now", "heres an alternative" Ability to quickly build relationships and credibility with leaders, being their trusted advisor, increasing their effectiveness individually and organizationally. Work closely with People Consulting, Employee Relations, HR Service Support, C&B, HR Legal, and Enablement functions Advanced/expert capabilities in analytics/insights, design thinking, business acumen, industry knowledge, talent strategy development, executive presence, advising and change management. Serious about your craft (continuous desire to elevate capabilities), and a fun approach to your work Irreproachable integrity Balances strategic mindset and effective in rolling up sleeves delivering results when required Strong work ethic; bias toward action, implementation, and speed Experience supporting P&T (prefer) Experience working with SAAS providers and/or software development industry exposure Our Approach to Flexible Work With Flex Work, we re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

About the Role: We are looking for a driven and detail-oriented Talent Acquisition Specialist to join our growing HR team. The ideal candidate will have 2-4 years of experience in recruitment, with a strong preference for individuals who have worked in or hired for the BFSI sector . Key Responsibilities: Manage full-cycle recruitment: sourcing, screening, scheduling, interviews, and offer rollouts. Partner with business leaders to understand hiring needs and workforce planning. Source candidates through multiple channels including job portals, referrals, and social media. Drive employer branding initiatives to attract quality talent. Maintain accurate recruitment trackers and dashboards. Ensure a strong candidate experience throughout the hiring process. Proactively build talent pipelines for recurring roles. Requirements 2-4 years of hands-on recruitment experience. Strong understanding of BFSI talent landscape - prior BFSI hiring experience will be a strong plus . Excellent communication and stakeholder management skills. Proven ability to work in a fast-paced, high-growth environment. Comfortable using ATS and Excel-based hiring trackers. Note: This role is strictly for candidates who can join immediately. Please apply only if you are available to join within a week.

The Assistant Manager HR will support the full spectrum of HR activities for the airport operations, including manpower planning, recruitment, compliance, employee life cycle management, and HR process implementation. This role will act as a key liaison between operations and the corporate HR team, ensuring that the workforce is efficient, compliant, and motivated to meet service excellence standards. Key Responsibilities Recruitment Workforce Planning Partner with operations to forecast manpower requirements across shifts. Drive hiring for ground staff, parking attendants, supervisors, and support teams. Work with recruitment agencies, job portals, and internal networks to meet targets. Lead onboarding, ID generation, and background verification in coordination with airport authorities. HR Operations Employee Lifecycle Management Manage all joinings, exits, transfers, and promotions. Maintain employee records, contracts, and documentation per audit standards. Support monthly payroll by verifying attendance, leave, and overtime data. Track and manage probation, confirmation, and contract renewals. Industrial Relations Grievance Handling Proactively manage blue-collar and contractual staff issues with empathy and firmness. Liaise with security, operations, and external agencies in case of disputes or disciplinary matters. Maintain cordial relations with employee groups and ensure grievance redressal within timelines. Statutory Compliance Audits Ensure 100% compliance with ESI, PF, Gratuity, Labour Laws, Minimum Wages, etc. Handle inspections, maintain registers, and coordinate with legal consultants. Keep the airport site audit-ready at all times. Employee Engagement Welfare Design and implement initiatives for employee morale, recognition, and motivation. Conduct monthly open houses, reward programs, and well-being drives. Facilitate feedback mechanisms and reduce attrition through proactive outreach. Training Development Conduct induction, safety, customer service, and behavioral training for all new and existing employees. Partner with training vendors and in-house teams to build skill-based modules. Maintain training calendars and assess ROI. HR Reporting MIS Prepare HR dashboards, headcount reports, attrition data, and hiring status reports. Submit weekly and monthly reports to management and clients. Use HRMS tools for efficient tracking and communication. Key Competencies Skills Strong command over labor laws, employment regulations, and HR best practices Hands-on experience managing a large blue-collar workforce Excellent communication, negotiation, and interpersonal skills Strong Excel, reporting, and documentation skills Ability to work under pressure in a fast-paced 24x7 environment Ethical, discreet, and committed to high standards of professionalism Work Conditions On-site role at Noida International Airport 6-day working week; flexible to handle emergencies or shift issues Will involve regular coordination with government and airport officials

Dear Applicants, Job description RTA is responsible for managing and ensuring that the service level agreements for various programs are met. Main Responsibilities: Manage the call volume, daily attendance and program break schedules to ensure the correct number of agents at the right time. Assist with creation if metrics and targets for services Responsibilities and scope of work Collect information for RTM Collect relevant program information about KPIs/ Productivity (Expectations) Collect information about What if Scenarios/Alert mechanisms/Escalation guideline for the account Queue management ( within the interval) Manage skills Situation management, BCP situations: Down me, System issues , etc. •Routing issues (Sitel/client side) •Volume allocation (Load balancing Sitel/client side) Intraday management ( throughout the day) • Planned to delivery governance (Service KP Is, Handling capacity, Shrinkage, Handle time, Line adherence) • Send Staffing Outlook for present day +1 day at the start of shi to share projected plan• Midday reforecast to share plan vs actual delivery and revised O/U (Over /Understaffing) based on trends and run rate Schedule Adherence (Agent level) Update shrinkage segments in WFM systems • Flagging agents out of adherence via Chat rooms/ extensions/radiosPhone/Email Reporting • Shrinkage reports Skill/Account level Interval report Agent level report RCA (RootCauseAnalysis) report Schedule adherence reports Feedback to Capacity Planning & scheduling Evaluate adherence and take immediate action to improve performance. Facilitates real-time discussions with necessary stakeholders. Responsible in processing the hourly, daily, weekly, monthly schedule adherence reports administers volume contingency action plans as deemed necessary and appropriate. assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position. Assist with creation if metrics and targets for services Work closely with the operations team to analyze and help improve their delivery processes Generate ideas for process and service improvement planning Use trends and reports to forecast requirements Assist with projects and other duties as requested or assigned Basic Qualifications At least college degree, any field Previous international call center experience required Attention to detail and high level of accuracy Knowledge and experience in queue management, forecasting and scheduling is advance Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail With working experience creating MS excel reports and templates Strong organizational skills and with good analytical skills Able to communicate professionally - oral and written Organized with the ability to quickly and effectively adapt to change Excellent attendance record Interested applicants can mail your resume to Lakshmi.Gopi@omegahms.com or contact @9901340050 ( Timing 12.00 Pm to 4 PM )

Job Title: Senior Manager - HR Business Partner (HRBP) Location: Bangalore Department: Human Resources Job Summary: As an Senior Manager - HR Business Partner (HRBP) at Reward360, you will collaborate closely with business leaders to align HR strategies with organizational goals. You will act as a trusted advisor, fostering a positive workplace culture, driving employee engagement, and ensuring the effective execution of HR policies and programs. Reward360 Global Services Pvt Ltd is India s leading loyalty tech and customer engagement platform. We are scaling rapidly and looking for a high-impact Senior Manager - HRBP to partner with our growing teams across tech, operations, and business functions. If you re a passionate HR leader who wants to drive people strategy, partner with CXOs, shape culture, and make real business impact this is for you. What You ll Own: Partner with business leaders to drive org design, workforce planning & leadership coaching Lead performance cycles, capability frameworks, and talent calibration Build employee engagement, retention, and culture-building programs Actively manage people risks, grievances & conflict resolution Support leadership with change management, scale-up plans & org transitions Influence hiring decisions, manpower planning & new hire assimilation What We re Looking For: . 7-10 years of HRBP experience (preferably in tech/product/startup ecosystem) . Strong leadership presence with CXO-level stakeholder management . Hands-on with performance frameworks, engagement drivers & workforce analytics . High EQ, problem-solving mindset & strong execution bias . Excellent communication, & conflict resolution skills . Willingness to Work from office 5 days a week in our office at HSR Layout Sector 6. . Someone who is willing to balance hands on work and collaborative projects across the org, while mentoring juniors. Why Reward360? We don t just build customer loyalty - we build people loyalty. Come lead HR where strategy meets execution, and culture drives business. Be part of an innovative and dynamic organization. Opportunity to work with passionate professionals in a collaborative environment. Competitive compensation and benefits package. Reach out to explore!

This high-impact role integrates strategic HR planning with operational execution across the employee lifecycle, including talent acquisition, engagement, training, compliance, performance management, and industrial relations, while aligning with business objectives and organizational values. 1. Strategic HR Planning & Business Alignment: Develop and implement HR strategies, policies, and programs that are directly aligned with the company's overall business objectives and long-term goals. Act as a strategic advisor to leadership on all HR-related matters, providing insights and recommendations to support business growth and transformation. Translate business needs into HR initiatives and solutions, ensuring HR contributes tangibly to organizational performance. Drive organizational design and change management initiatives to support business evolution. 2. Talent Acquisition & Workforce Planning: Lead the end-to-end recruitment process, from workforce planning and needs assessment to sourcing, interviewing, and onboarding. Develop and implement innovative talent acquisition strategies to attract, select, and retain top-tier talent. Oversee employer branding initiatives to position the company as an employer of choice. Manage the recruitment budget and vendor relationships. 3. Employee Engagement & Culture Building: Design and implement initiatives to enhance employee engagement, satisfaction, and retention. Foster a positive, inclusive, and high-performance work culture aligned with company values. Conduct employee pulse surveys, analyze feedback, and develop actionable plans to address key areas. Organize and support employee recognition programs and team-building activities. 4. Training & Development: Identify training needs across the organization and design comprehensive learning and development programs. Oversee the implementation of training initiatives, including leadership development, skill enhancement, and compliance training. Evaluate the effectiveness of training programs and report on ROI. Foster a continuous learning environment within the organization. Deep knowledge of labor law practices, shop floor dynamics, and HR operations. Education- Postgraduate Degree in Human Resource Management

HR And Admin We are looking for an HR who has knowledge and expertise in Human resources, is highly organized, has a sense of ethics, who is able to communicate in an effective manner, should be approachable and should be a good leader. Assisting with day to day operations of the HR functions and duties. Compiling and update employee records (hard and soft copies). Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc) Coordinate HR projects (meetings, training, surveys etc) and take minutes Deal with employee requests regarding human resources issues, rules, and regulations Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc) Communicate with public services when necessary. Properly handle complaints and grievance procedures. Responsible for recruiting, screening, interviewing and placing workers. Coordinate communication with candidates and schedule interviews Conduct initial orientation to newly hired employees. Assist our recruiters to source candidates and update our database. Process paperwork. Plan and coordinate the workforce to best use employees talents Resolve issues between management and employees Advise managers on policies like equal employment opportunity and sexual harassment Maintain the work structure by updating job requirements and job descriptions for all positions. Process background check. Contributes to team effort by accomplishing related results as needed. Promoting equality and diversity as part of the culture of the organisation. Undertaking regular salary reviews.

We are looking forward to work with strong SAP professionals with hands on WFA & P. Must have worked on building reports or BIRT. Note: Considering 15 days or less as NP. Job Description Job Title: SAP SuccessFactors People Analytics Lead and SuccessFactors Workforce Analytics Lead Location: All across India Work Mode: Hybrid (3 days WFO) Job Summary: SAP SuccessFactors Workforce Analytics & SAP SuccessFactors People Analytics expert who has have 4+ years of experience in SAP Success Factor including minimum 1 full life cycle implementation and 2 Support projects. The candidate will have the ability to gathering requirements to analyze, design and/or implement SuccessFactors WFA/People Analytics Key Responsibilities: Overall, 4+ years of experience in SAP SuccessFactors Workforce Analytics (WFA) and WFP. 3+ years of hands-on experience in SF reporting tools like Report Center Report- Story, ORD, AdHoc report, Tiles/Dashboard and BIRT. Experience in BIRT is must. Minimum 1 end to end implementation and 2 support projects of SuccessFactors WFA and WFP. Understanding of Data specification, key terminologies like Measures, Dimensions etc. Understanding of Metric packs like Core Workforce Mobility, Performance, Recruitment etc. Understand the Business requirements w.r.t reporting/Analytics SF certification in People Analytics Embedded edition or Workforce Analytics Should be able to contribute to Client workshops Support cutover document preparation, Go live activities and Hypercare support Should be able to Design, build the reports/Dashboards as per business requirement Basic understanding of SuccessFactors modules like EC, PMGM, SPCDP, Recruiting etc. Hands-on Knowledge of MS-SQL is an added advantage. Understanding of Query workspace, Investigate tool and Headlines in WFA Flexible to work as per the business requirement Expertise in a proposing the solutions to business. Must have good experience in designing the functional and technical solutions. Excellent written and verbal communication skills including presentations, chairing meetings, workshop facilitation, business and report writing Good business knowledge of various HR processes and Talent management processes. Certification in Employee Central & Onboarding 2.0 is a must> Roles and Responsibilities: The Consultant will have the following broad responsibilities: Provide high-level solution design and integration design Define and manage the deliverables of functional team to meet engagement objectives. Be a hands-on application expert and prepare / review project deliverables Utilize and apply best practices on projects based on experience and in consultation with experts; appropriately tailored for the client and their culture Lead design workshops with the client. Provide impact assessment for Quarterly Releases Enrich and develop reusable (accelerators, enablers) for SuccessFactors Role Demands: Excellence in analytical problem solving Excellence in techno-business and analysis to address customer problems, quick analytical thinking, and able to have focused energy in transforming the requirements into solutions. Excellent communication skills Polished verbal and written communication style. Ability to confidently build a strong rapport with various teams. Good networking skills to work across different multi-cultural teams towards focused goal. Self-Guided Attitude Self-motivated, collaborative, passionate, result oriented with an accountable mindset. The ability to succeed in a professional environment where direction is not always well defined. Qualified candidates will understand how to produce results when working in challenging environments and/or new techno-business areas.

About the Role As Talent Acquisition Specialist, you will report to the Director, Global Talent Acquisition & Workforce Planning. You will manage the entire recruitment life-cycle with heavy emphasis on candidate and hiring partner experience. You ll own everything including sourcing, screening, scheduling, and delivering offer to candidates. We are looking for someone who is passionate about recruitment and creating diverse, collaborative teams at Kaleris. You will be a value member of our People & Culture team and support the entire organization with their recruiting goals. Responsibilities Provide full-cycle recruiting for a variety of technical and non-technical roles Partner closely with hiring managers and department leaders to gain an in-depth understanding of roles at Kaleris and to ensure excellent execution of our hiring plans Be a Kaleris ambassador at all stages of our recruitment process, from sourcing to final offer negotiations Develop sourcing strategies for assigned roles and source candidate using sourcing and networking tools Conduct interviews with candidates by assessing their knowledge, skills, and potential for greatness; build a talent pipeline for frequent and future roles Maintain excellent candidate experience by promptly communicating and scheduling candidate interviews throughout our interview process Collaborate with the TA and Hiring teams for creative and unique ways to establish new candidate pools, especially in underrepresented communities Requirements 1+ years of experience in a recruiting-type position (coordination, interviewing, etc.) Experienced in identifying top talent using online sourcing tools like LinkedIn Recruiter Excellent communication skills, both written and verbal Proven success in data management and organization skills Benefits & Compensation Competitive compensation package Full benefits package (medical, dental, vision) with option for HSA FSA and DCFSA Pet insurance Paid Time Off (FlexPTO, parental leave, volunteering time off) 401K (with employer match) Life/AD&D (paid for by Kaleris) Disability (LTD and STD plan paid for by Kaleris) Employee Assistance Program Career growth and mentorship The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the position may change necessary to business demands. We are an equal-opportunity employer and value diversity at Kaleris. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you re a high performer who s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Team Lead, CX RMO Location: Bangalore, India Team: Customer Experience (CX) Operations Reports to: Director, CX Operations Role Summary We are looking for problem solvers, innovators, and dreamers searching for anything but business as usual. Like us, you are a high performer who is an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Lead a high-performing Resource Management function responsible for optimizing scheduling, capacity, and utilization of Services resources across professional services and education services. Drive process excellence, support partner collaboration, and enable operational visibility for CX delivery success. Key Responsibilities Lead and mentor a team of Resource Planning Specialists responsible for day-to-day scheduling operations. Serve as the point of escalation for complex or high-priority scheduling needs. Analyze demand and capacity trends to inform staffing decisions and workforce planning. Collaborate with Services, Success, and Partner teams to align resources with project timelines and customer expectations. Develop and refine scheduling processes, tools, and policies to maximize efficiency and scalability. Monitor key metrics (utilization, backlog, forecast accuracy) and share insights with leadership. Contribute to systems integration and process improvements with PSA and CRM tools (e.g., Salesforce, Gainsight). Qualifications 5+ years experience in Resource Management, Project Coordination, or Operations; 2+ years in a team leadership or supervisory role. Strong understanding of services delivery models (e.g., consulting, education). Excellent planning, prioritization, and stakeholder communication skills. Experience with PSA systems, scheduling tools, or resource forecasting platforms. Passion for improving processes and empowering teams. #LI-MP1 Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we re invested in building teams with a wide variety of backgrounds, identities, and experiences . This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant s capacity to serve in compliance with U.S. export controls.

Real Time Analyst / RTA - Work Force Management / WFM / Team Lead 5 Days Working 24*7 Shift Location - Gurgaon Salary: - RTA Executive - 5.5LPA RTA Team Lead - 7.5LPA WFM Manager - 13.5 LPA (as a Deputy Manager Experience) Required Candidate profile Must Have Min. 2 Year Experience in Work Force Management / WFM Must be Graduate Any Tool - Iex / Avaya/Gensys Call & WhatsApp:- HR Shweta - 70205 27305 dhsdemographic@gmail.com

EY- Assurance Staff – Experience Management As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols. The opportunity We’re looking for candidates with knowledge and capability in terms of managing resources / manpower using different resource management and deployment tools within EY GDS Assurance. Your key responsibilities Timely updation of resource schedules on scheduling tools (ARMS/Retain) Timely review and resolution of scheduling conflicts. Proactive review of resource availability /resource requirements. Mailbox management and fulfilling the scheduling requests coming through mails in defined TAT. Optimization of resource utilization through effective schedule management. Basic reporting and analysis. Skills and attributes for success Good verbal and written communication skills. Basic knowledge of MS Excel. Excellent teaming and interpersonal skills. Positive attitude and ability to excel under tight timelines. To qualify for the role, you must have Graduates with 1-3 years of relevant resource management/workforce management / exposure in General Operations with strong acumen in resource management preferred. Ideally, you’ll also have Basis knowledge on MS – Excel Ms - Office Interest in business and commerciality.

Candidate has minimum of 1 year experience, preferable in Workforce Management (WFM) or Resource Management (RM). The primary responsibility is to manage the RM tools and reporting. Candidate needs to act as primary liaison to the recruiting group on behalf of Resource Management. Perform Ad-hoc reporting request. Act as a change agent to stakeholders as the Resource Management group implements new processes and tools. Specifically, will focus on the tactical/transactional areas of our business. Critical skills required: Workable knowledge on MS Office tools. Able to share clear view on written and verbal communication. Good Analytical Skills & problem-solving skills. Pro-active & Positive Attitude. Ability to Work efficiently and effectively in a team. Have the ability to escalate issues with a view to bringing about a win-win resolution. Basic phone & email etiquette are desirable as candidate would need to interact with onshore clients/external entities on a regular basis. Resource should be from either Gurugram/Noida/Bangalore location only Candidate must have 1 year of experience in any domain. Knowledge in MS Excel is mandatory. NP- 0-30days

Role & responsibilities 1. Recruitment & Staffing: Drive end-to-end hiring for warehouse roles by collaborating with manpower vendors for timely fulfilment of staffing needs. 2. Vendor Management: Onboard, evaluate, and manage manpower vendors to ensure service quality and compliance. Track vendor performance and ensure adherence to SLAs and statutory compliance from vendor partners. 3. Workforce Planning: Forecast and plan manpower requirements based on business volumes and peak season demands. Track absenteeism, attrition trends, and proactively backfill positions. 4. Attendance & Leave Management: Manage leave and overtime records, ensuring timely payroll inputs. Address discrepancies and coordinate with payroll teams for resolution. 5. Employee Engagement & Retention: Conduct regular employee connect sessions to boost morale and reduce attrition. Identify attrition causes and initiate retention strategies including recognition, grievance handling, and workplace improvements. 7. Data Management & Reporting: Maintain up-to-date employee records. Generate HR reports on hiring, attrition, attendance, compliance, and other key metrics. Support audits and ensure documentation is always audit-ready. Prepare regular MIS and dashboards for internal review and reporting. Preferred candidate profile MBA graduate 4+ years of HR experience in a warehouse/logistics/FMCG setup. Proficiency in MS Excel. Ability to work in a dynamic, fast-paced environment with flexibility and ownership.

This Strategic HR Partner will be a trusted strategic consultant to the leadership team in all areas of HR including organizational development, workforce planning, change management, complex employee relations, reward and recognition, talent management and cultural change to achieve a high-performance culture. This role will also have location responsibilities in terms of driving special interventions, handling sensitive employee cases, and driving Location talent strategy forward. The HR Partner is a role reporting to the HR Leader/Executive/HRP Manager. You will act as a trusted strategic consultant to the leadership team in all areas of HR including organizational development, workforce planning, change management, complex employee relations, reward and recognition, talent management and cultural change to achieve a high-performance culture. Supported by the centre of excellence and other HR members, your role is to be a true HR business partner to your business unit leaders and the business unit. You will coach leaders around people strategies, confidently resolve complex cases and support the strategic direction of the HR function. You need to have the capability to influence and gain credibility with senior leaders and managers that you may support and build relationships and their trust. You are resilient, and self-sufficient and have experience working through cultural change. You are a technical expert in HR, able to provide effective advice on all matters of the employee life cycle and are comfortable working at the operational and strategic levels Skills: Strong business and HR acumen, including strong problem-solving skills, critical thinking, and self-initiative. Drive impact and collaborate as trusted advisors. Understanding the business trends and people implications, connecting, and integrating insights to diagnose and identify interventions needed to improve Business effectiveness. Applies understanding of how a business operates, financially and strategically, analyses key business drivers, and integrates insights into priorities and plans; distinguishes between business and people priorities and gives evidence of delivering tangible business impact - Know how businesses work; knowledgeable in current practices, trends, and information affecting his/her business and organization HR Partners are required to be subject matter experts, having in-depth knowledge of global and local programs, processes and policies. Partnering with other HR functions to deploy and drive the successful rollout of various HR programs related to compensation, rewards and recognition, employee development and career progression, performance management, and workforce optimization. Liaison with labour commissioner, and local court and work with ER/LR and legal teams to attend to any location-specific regulatory requirements. Actively support employee engagement activities within the location, including planning, organizing and/or speaking at events. Partner extended HR teams and CoE organizations to innovate, improve, align, and drive the efficiency of enterprise-wide HR programs and initiatives. Facilitate or chip into business conversations that drive the people strategies to enable a positive business impact. Required Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Advise on HR Policy & Procedures. Apply Basic Financial Concepts. Apply Consulting Methodologies. Apply Knowledge of HR Strategy. Implement HR Programs & Policies & Strategies. HR Cognos tool & Reporting. Preferred technical and professional experience Relevant experience of 12-16 Years.

Collaborate with clients to gather business objectives and data requirements, identifying relevant data sources and establishing a stable, scalable data delivery process aligned with their goals. Design, build, and maintain daily ETL (Extract, Transform, Load) processes to integrate data from multiple sources into IBM and client-specific analytics platforms. Implement, calibrate, and customize TAO standard dashboards (SLA, Operations, and Demand Planning) in Power BI to provide actionable insights and support business decision-making. Develop and enhance analytics and data transformation solutions tailored to client-specific needs, ensuring high performance and data accuracy. Act as a strategic data consultant, analyzing trends, outliers, and anomalies, and contributing to client engagements such as Quarterly Business Reviews (QBRs) with data-driven insights. Troubleshoot and resolve technical issues independently while optimizing performance and ensuring data integrity. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Bachelor’s or Master’s degree in Engineering, Computer Science, Data Analytics, or a related field. 5–10 years of experience in business analytics, data engineering, or consulting roles with a focus on data operations and transformation. Hands-on experience with SQL and ETL processes in a production environment. Strong expertise in Power BI dashboard design, performance tuning, and data storytelling. Proven ability to engage with clients, translate business needs into technical requirements, and deliver scalable solutions. Experience participating in QBRs and presenting data-driven insights to senior stakeholders. Preferred technical and professional experience Familiarity with HR or Talent-related data (e.g., recruitment metrics, SLA tracking, workforce planning). Understanding of agile project delivery methodologies and experience working in a BPO/Shared Services/Consulting environment. Strong problem-solving mindset and ability to work independently with minimal supervision. Effective communicator with strong documentation and stakeholder engagement skills. Passion for innovation, continuous learning, and driving improvements through data.