Workforce Management Lead

Job Title: Workforce Management (WFM) Lead Company: Microland Ltd Location: Ecospace Office, Bangalore Experience Required: 5+ Years Department: Workforce Management / Resource Planning Employment Type: Full-Time About Microland: Microland is a global digital transformation company, enabling enterprises to adopt next-gen technologies seamlessly and securely. At Microland, we pride ourselves on our collaborative culture, innovative approach, and commitment to delivering exceptional value to our clients. Job Summary: Microland Ltd is seeking a skilled and experienced Workforce Management (WFM) Lead to join our team at the Ecospace office. The ideal candidate will have over 5 years of handson experience in resource allocation, bench management, workforce planning, and talent mapping. Strong proficiency in MS Excel and Macros is essential to thrive in this role. Key Responsibilities: • Drive end-to-end Workforce Management processes including resource allocation, utilization tracking, bench resource deployment, and talent mapping. • Coordinate with Delivery, HR, and Recruitment teams to meet project staffing requirements and optimize resource utilization. • Maintain and update real-time dashboards and trackers for workforce data using advanced Excel functions and macros. • Analyze current and upcoming project pipelines to forecast resource needs and align talent accordingly. • Lead bench management initiatives to minimize idle time and maximize internal mobility opportunities. • Conduct regular talent reviews with business unit heads to ensure alignment on workforce planning and availability. • Develop and present workforce analytics, reports, and insights to leadership for decision-making. • Identify gaps in resource supply and demand and propose actionable solutions to bridge them. Required Skills & Experience: • Bachelors degree in Business Administration, HR, Operations, or a related field. • Minimum 5+ years of relevant experience in Workforce Management / Resource Planning. • Strong command of Microsoft Excel, including macros, pivot tables, VLOOKUP, dashboards, and data analysis techniques. • Hands-on experience in bench management, talent mapping, and working across multiple business units. • Excellent communication and interpersonal skills with the ability to influence key stakeholders. • Highly organized, proactive, and analytical with attention to detail. • Prior experience in an IT services or tech consulting environment preferred. Preferred Skills: • Familiarity with WFM or resource planning tools (e.g., SAP, Oracle, or proprietary systems). • Experience using visualization tools like Power BI or Tableau is a plus.