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4.0 years

0 Lacs

Bengaluru, Karnataka

Remote

Technical Support Engineering Bangalore, Karnataka, India Date posted Jun 11, 2025 Job number 1829297 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Job Description: Support Engineers (SE) serve as Senior technical leaders for customers, via phone and email. They deliver value by collaboratively solving customer problems, providing proactive support advice, promoting product quality and enhancements, and creating self-help assets to broadly reach more customers. Successful engineer skill set: o Problem isolation and solving techniques. o Ability to navigate highly complex technical and political issues requiring expert product or service knowledge. o Act as a subject matter expert regarding product / configuration. o Ability to leverage troubleshooting tools such as analysis of event logs, component traces, and performance traces to resolve customer issues. The ideal candidate works well in a team: o Strong collaborator across the business, including our Development Teams. o Ability to receive feedback and recognize areas of improvement. o Keeps stakeholders informed to ensure customer success. We are looking for someone who is dependable: o Demonstrates ability to consistently make and keep commitments to customers and team members. o Effective time management by utilizing available time to progress current cases forward. o Proactively looking for opportunities to contribute to the success of the team. o Consistently demonstrate case management excellence, including daily notes and timely updates to customers and stakeholders involved. Responsibilities Help solve technically complex, strategic/high-profile, or long-running customer cases that may require interaction with Software Engineering Responsible for the customer support experience with Microsoft Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams Identify cases that require escalation, either technically or strategically Create and maintain incident management requests to product group/engineering group Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions) Lead or participate in building communities with peer delivery roles Qualifications Required 4+ years' troubleshooting experience working for any IT retailers and/or within any tech support role, ideally around Microsoft technologies Experience working with Skype for Business, Microsoft Teams, Windows Server and Active Directory Strong networking, VoIP, experience with underlying technologies such as: Routing & Switching Protocols, TCP/IP, DNS, QoS, SIP or VLANs, and WAN protocols and technologies Preferred experience in one or more of these areas: Knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams Hands on Experience on Teams Admin Center and M365 Admin Center Experience in Office 365 Authentication and voice offerings Expert knowledge of voice protocols such as SIP, as well as Azure AD Connect Previous experience deploying, administering and/or supporting Enterprise Unified Communications solutions Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication, network connectivity, messaging, SIP or VoIP, Unified Communications Experience troubleshooting and resolving problems on Microsoft Teams, Hybrid environments set up with Skype for Business Server 2015-2019 Experience working with network capture/analysis tools: Netmon, WireShark, HTTPs decryption tools Certified in MS700, MS720 Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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2.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Description and Requirements "At BMC trust is not just a word - it's a way of life!" Description And Requirements CareerArc Code CA-DN Hybrid "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! BMC Software is looking for a motivated and skilled individual to join the Product Security Group. This is a senior technical position in the team. The candidate will be responsible for engaging with various product teams on security architecture reviews, SaaS security, penetration testing. A penetration tester plays a crucial role in safeguarding an organization's digital assets and information by proactively identifying and addressing security weaknesses. This role requires a high level of technical expertise, ethical conduct, and a commitment to continuous improvement in the field of cybersecurity. Roles And Responsibilities Conduct thorough vulnerability assessments of applications and systems using various tools and techniques. Execute penetration tests to simulate real-world cyberattacks, identifying weaknesses and vulnerabilities. Provide expert guidance on application security best practices. Research and develop new penetration testing methodologies, tools, and techniques. Qualifications & Skills 2+ years of experience in product security (web, mobile, API, cloud, infrastructure, and container security) or equivalent skillset. Penetration testing experience is essential; prior participation in bug bounty programs is a plus. Proficiency with hacking tools and penetration testing frameworks (e.g., Metasploit, Burp Suite, Nmap, Wireshark). Expertise in web application security testing, including knowledge of OWASP Top Ten vulnerabilities. Experience identifying and assessing vulnerabilities such as SQL injection, XSS, CSRF, and more. Proficiency in exploiting vulnerabilities to gain unauthorized access and assess attack impact. Understanding of vulnerability scoring systems (e.g., CVSS) for prioritizing findings. Ability to think creatively and analytically to identify and exploit vulnerabilities. Strong problem-solving skills when encountering unexpected challenges during testing. Excellent verbal and written communication skills for conveying technical details to both technical and non-technical stakeholders. Meticulous attention to detail in documenting findings and creating reports. Effective time management skills to meet project deadlines and testing schedules. High level of integrity and professionalism, with the ability to work under pressure while maintaining confidentiality. Optional: Hands-on technical experience with cloud security solutions for leading cloud service providers (e.g., AWS). Experience with secure code review (SAST) tools for languages such as C/C++, Java, and Python, and relevant frameworks. BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,638,100 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply. Show more Show less

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5.0 years

0 Lacs

Mumbai Metropolitan Region

Remote

Key Responsibilities Network Design and Architecture : Architect and implement advanced Layer 3 to Layer 7 networking solutions for enterprise environments. Design and configure routing and switching protocols (e.g., OSPF, BGP, EIGRP, MPLS) to meet customer requirements. Develop scalable and redundant architectures to ensure business continuity and high availability. Implementation and Deployment : Lead the deployment and configuration of Cisco, Palo Alto, Fortinet, and Juniper networking and security devices. Configure and troubleshoot advanced firewall policies, VPNs, and secure remote access solutions. Implement Quality of Service (QoS) and track shaping to optimize network performance. Security and Compliance : Design and enforce network security policies using Palo Alto, Fortinet, and Cisco ASA platforms. Monitor and mitigate threats with security tools, such as Intrusion Detection/Prevention Systems (IDS/IPS) and Zero Trust Network Access (ZTNA). Ensure compliance with industry standards (e.g., ISO 27001, PCI-DSS, HIPAA) and corporate security policies. Troubleshooting and Optimization : Diagnose and resolve complex network issues across all layers, using tools like Wireshark, SolarWinds, and Splunk. Perform regular performance monitoring and optimization of routing, switching, and application delivery. Collaborate with cross-functional teams to support hybrid cloud networking and SD-WAN solutions. Collaboration and Leadership : Provide mentorship and technical guidance to junior engineers and IT teams. Serve as a technical escalation point for high-priority incidents and advanced troubleshooting. Document and present network designs, operational procedures, and incident reports to stakeholders. Continuous Improvement and Innovation : Stay current with emerging networking technologies and trends, recommending innovations to improve operational e?ciency. Conduct proof-of-concept initiatives for new hardware and software. Standardize best practices for network deployment, security, and troubleshooting. Required Experience 5+ years of hands-on experience in designing, deploying, and managing enterprise networks. Advanced expertise in routing and switching, including protocols such as BGP, OSPF, EIGRP, and MPLS. Proven experience with Cisco Catalyst, Nexus, and ASA/Firepower devices. Extensive experience with Palo Alto ?rewalls, Fortinet appliances, and Juniper SRX and EX series. Pro?ciency in Layer 7 technologies such as load balancers, application gateways, and content ?ltering solutions. Skills & Technical Expertise Knowledge of SD-WAN technologies and hybrid cloud integrations (e.g., Azure, AWS, Google Cloud). Experience in automation using Python, Ansible, or Terraform. Familiarity with network monitoring and logging tools like SolarWinds, Splunk, or PRTG. Advanced understanding of QoS, tra?c engineering, and WAN optimization. Strong analytical and problem-solving skills to diagnose complex network issues. Excellent verbal and written communication skills to interface with technical and non-technical audiences. Ability to work in a dynamic and fast-paced environment, managing multiple priorities e?ectively. Strong team player with a proactive approach to knowledge sharing and collaboration. Certification CCNA (Cisco Certified Network Associate) - Required. CCNP (Cisco Certified Network Professional) - Required. [Other relevant certifications such as Palo Alto PCNSA/PCNSE, Fortinet NSE, or Juniper JNCIA/JNCIP are a plus.] (ref:hirist.tech) Show more Show less

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3.0 - 7.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Job Description We are seeking a skilled and experienced Cybersecurity Specialist to join our dynamic team. The ideal candidate will have 3-7 years of experience in cybersecurity roles and a strong technical background in information security. If you're passionate about protecting data, identifying vulnerabilities, and implementing robust security measures. Key Responsibilities Develop, implement, and maintain cybersecurity policies, firewalls, intrusion detection/prevention systems (IDS/IPS), endpoint security solutions, and data encryption. Conduct regular security assessments, risk analyses, and vulnerability assessments to identify potential weaknesses and mitigate risks. Experience in Web/Mobile/Network Penetration Testing and/or Vulnerability Assessment. Experience with web application vulnerability scanner (BurpSuite, AppScan, Acunetix, Web Inspect, etc). Deep knowledge of common software vulnerabilities, such as OWASP Top 10 and CWE/SANS Top 25. Deep knowledge of HTTP protocol and the ability to construct/manipulate HTTP requests. Ability to suggest/recommend remediation to fix vulnerability. Manual Penetration Testing skills and techniques are required besides automated tools and frameworks. Knowledge on Tools: Nmap, Kali Linux, Metasploit, Maltego, Burp Suite, Nessus, nexpose, Wireshark, sqlmap etc. Proficiency in Conducting API (REST, SOAP, XML, JSON) Security testing activities to identify and mitigate security : 3-7 years of experience in cyber security or a related field. Bachelor's degree in Computer Science, Information Security, Cyber Operations, or a related field (or equivalent experience). Strong understanding of networking concepts, security principles, and cyber threats. Proven experience with vulnerability scanning and penetration testing tools. Knowledge of regulatory requirements and compliance frameworks (e.g., PCI DSS, NIST, CIS Controls). Experience in Information security controls, and doing IT audits, ISO certifications is preferred. (ref:hirist.tech) Show more Show less

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0 years

0 Lacs

Ganganagar, Rajasthan, India

On-site

33169BR Noida Responsibilities Job description Should be able to understand HLD / LLD for the CSD/DRA node. Should be able to perform integration ,deploy and upgrade of the CSD/DRA. Should be willing to travel as per the business requirements. Should possess good consultation skills and should be able to drive solutions as per customer requirements . Technical Experience Knowledge of GSM, SS7, SIGTRAN & DIAMETER protocol Working knowledge of CnDRA/SEP/SEPP/SCP/BSF/DRA/DEA CSD nodes. Deployment Experience on VNF/CNF Knowledge of 4G,5G, IMS & GSM call flows with all the protocols. Experience with Implementation, Integration, Acceptance Tests, Upgrades, O&M & Troubleshooting on telecommunication products. Knowledge of Diameter,LDAP,, Wireshark, Linux, Telco Cloud/Kubenetes/Dockers Basic knowledge of IP domain. Basic scripting language expertise (Shell script, PERL). Sound understanding ofCall flow 4G/5G Ability to troubleshoot and diagnose basic software problems pertaining to SDM Nodes. Working knowledge of UNIX shell scripting (bash, perl). Working knowledge of Windows, and UNIX/LINUX Operating Systems End-to-End work experience of solution design, verification & deployment. VNF/CNF/Openstack/Openshift exposure is added advantage Qualifications Btech Range of Year Experience-Min Year 4 Range of Year Experience-Max Year 14 Show more Show less

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2.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

About the Company We are seeking a skilled and proactive Tier 2 Network Engineer – Escalation to join our dynamic support team. This role is pivotal in diagnosing and resolving complex network issues escalated from Tier 1 support, ensuring seamless customer experiences across our product lines. The ideal candidate will possess strong expertise in routing and switching, advanced troubleshooting tools, and effective case management using JIRA. About the Role This role is pivotal in diagnosing and resolving complex network issues escalated from Tier 1 support, ensuring seamless customer experiences across our product lines. Responsibilities Provide advanced technical support for Ubiquiti’s products, including wireless technologies, routing and switching, security, VPNs, and surveillance systems. Analyze and resolve escalated network issues, employing tools such as Wireshark for packet analysis and conducting thorough root cause investigations. Effective Ticket/Case Handling Issue/Bugs reporting to the development team using the JIRA Management Tool. Recreate customer environments in internal labs to replicate and troubleshoot reported issues. Stay abreast of the latest networking trends and Ubiquiti product developments to provide informed support and recommendations. Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. Minimum of 2 years of experience in network engineering or a similar role. Proficient in routing and switching protocols, with hands-on experience in configuring and troubleshooting network devices. Strong analytical skills, with the ability to interpret complex network data and logs. Experience with network diagnostic tools such as Wireshark, iPerf, and others. Familiarity with JIRA or similar case management systems. Excellent communication skills, both written and verbal, with a customer-centric approach. Ability to work independently and collaboratively in a fast-paced environment. Required Skills Strong expertise in routing and switching, & Wireless Advanced troubleshooting tools like Wireshark, Packet Capture, iPerf, etc Preferred Skills Experience with network diagnostic tools such as Wireshark, iPerf, and others. Familiarity with JIRA or similar case management systems. Show more Show less

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3.0 years

0 Lacs

Vadodara, Gujarat, India

On-site

Network Engineer (Firewall Engineer) Location: India Shift Hours: 7.30 pm to 4.30 am IST Full-Time or Contract: Fulltime This Position Network Engineer with 3 to 5 years of experience that has strong firewall, IP Networking and VPN skills. Candidates will be part of the VIKING CLOUD Engineering team completing customer implementations and providing ongoing customer support. They will need experience with Meraki and Fortinet firewalls (required) and other major firewalls including Checkpoint, Juniper, Cisco (preferred), and good customer relationship skills. Responsibilities Firewall Implementation and Support Installing VIKING CLOUD Managed Network Solutions including Fortinet firewalls. Making changes to VIKING CLOUD firewalls in support of customer’s needs. Solving technical customer issues in the area of firewalls, filtering, IP Networking, Routing, VPNs and application connectivity. Respond to firewall/network issues on a rotating on-call basis. This will, depending on the situation, may require work outside the traditional work hours, including weekends and holidays, and will require carrying and responding to a cell phone or other contact device, as determined by management. Monitor performance, capacity, and availability of the firewalls on an ongoing basis. Recommend improvements in technologies and practices to increase these metrics. Maintain awareness of and familiarity with trends and new developments in technologies used in, or appropriate for use in, firewall support and operating infrastructure. Work with other technical staff to develop firewall architectures, technologies, and quality assurance policies and procedures. Deliver better than agreed customer SLAs. Firewall and VPN Management Perform incident, problem and change management process for firewalls according to ITIL standards. Improve customer satisfaction metric, through stable transparent service. Continuous Improvement: Assist in training and development of internal resources Create relevant documentation for new issues Assist in the development, approval and maintenance of knowledge base articles Qualifications 5+ years’ experience in Information Technology with specific knowledge in IT firewall, IP Networking and VPN. Hands-on experience with Meraki and Fortinet firewalls. Knowledge and experience with network protocols and concepts including: SSH, FTP, ICMP, TCPIP (IPv4 & IPv6), Network Address Translation (NAT), SNMP, IPSec, GRE, QoS, and VLANs. Ability to interpret output from network traffic analysis tools such as Ethereal (Wireshark) Effective interpersonal and consulting skills to be used to align customer needs to tactical and strategic solutions. Ability to effectively collaborate in a dynamic team environment. Strong written and verbal communication skills necessary for clear client communication, definition of scope, project deliverables, appropriate system documentation and client communication. Documentation (Excel & Visio) Must have professional demeanor and ability to prioritize and work in a fast-paced environment. Bachelor’s Degree in related field VikingCloud is an equal opportunities employer. Show more Show less

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Introduction: A Career at HARMAN Automotive We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience. Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence. Advance in-vehicle infotainment, safety, efficiency, and enjoyment. About The Role The person in position will be responsible for doing software testing for next generation telematics platform, develop & maintain test cases/scripts and drive test strategy for platform. What You Will Do Review Software specifications, testing procedures, Creating/Assisting on test cases. Manual and automated Test and Validation accordingly to the requirement and specifications Write test cases, test scripts, and create detailed reports for the testing procedure. Provide real time status for the current tasks and report weekly activity. Create/Update documentation for the testing procedures. Participate in test validation review sessions, weekly meeting, project sync. Act according to the standards of the automotive industry and in-car applications If automation engineer: Automation framework concept development for telematics Domain Automation strategy development for API validation, Overall System validation and Software level Validation for telematics domain. Provide architectural and technical support on developing Automotive Framework. Develop and maintain test scripts in python. Development and maintenance of tools for Test Automation to improve efficiency and quality. What You Need To Be Successful At least 3+ year of experience as a Test Engineer in Automotive Knowledge or experience with Software Testing (White box/Grey box) Linux experience (low-medium level, Virtual Machine, etc) Networking knowledge (TCP/IP, Capturing packages, NAT, Bridge, P2P) Experience with data analysis, logs, tracing (EG: Wireshark) Good English communication skills both written and verbal. HW setup knowledge, also Telematic/Infotainment systems, eCall and Power Modes Should have Experienced in testing automotive Sub-Domains: CAN, Diagnostics, Cyber Security, ECU flashing, eCall, power modes. Bonus Points if You Have ISTQB Certified Knowledge of Automotive Testing Standard (A-SPICE) Bachelor’s degree in computer science or other relevant (IT connected) specializations. Some experience in Programming/Scripting (one or more languages from: Python, C#, Perl) Knowledge of virtual test environment Good English communication skills both written and verbal. What Makes You Eligible Be willing to travel domestic only OR domestic and international travel. Be willing to work in an [office, manufacturing facility, client-site} OR This role is eligible to work remotely full-time with occasional trips into the X office location required (this could be on 24-hour notice) What We Offer Flexible work environment, depends on test requests, mostly we request to work from office for best test quality results, Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition Reimbursement Access to HARMAN Campus Fitness Center and Cafeteria An inclusive and diverse work environment that fosters and encourages professional and personal development. You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. Show more Show less

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3.0 - 7.0 years

6 - 15 Lacs

Pune

Work from Office

Position Name : BMS Integrator POSITION OVERVIEW The BMS Integrator ensures Battery Management Systems (BMS) communicate effectively with power electronics and control systems, optimizing battery performance and safety. Develop and integrate Battery Management Systems (BMS) for large-scale BESS, ensuring safe operation and communication with PCS/SCADA. DUTIES AND RESPONSIBILITIES Integrate BMS hardware/software with battery packs. Develop firmware & algorithms for SOC,SoH,SoP estimation. Validate BMS functionality through testing. Validate cell balancing algorithms under dynamic load cycles. EDUCATION & QUALIFICATIONS Degree in Bachelors in Electronics Engineering. Experience with BMS protocols (CAN, Modbus). 3+ years with BMS for Li-ion batteries. REQUIRED SKILLS Embedded C/C++ for BMS firmware development. CANalyzer/Wireshark for protocol analysis. Knowledge of IEC 62619 (BESS safety standards) WORKING CONDITIONS Lab testing (HIL setups) Site data analysis for debugging and development. Interested and suitable candidates can share their resume to vibin.george@tataautocomp.com

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5.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Job Description • Provide senior-level production support for Splunk apps and integrations across on-prem and cloud environments. • Diagnose and resolve issues related to app scripts, APIs, dashboards, search queries, alerting logic, and data ingestion. • Troubleshoot and debug application-level issues using logs, scripts, and system diagnostics. • Drive automation for repeated tasks and scripts; maintain and improve operational tooling. • Work with development and engineering teams to analyze bugs and deploy fixes. • Support deployment upgrades, migration, and configuration changes across environments. • Act as a technical point of contact for assigned Splunk applications and use cases. • Ensure proper documentation of root cause analysis and contribute to the knowledge base. Skillset • 5+ years’ experience with Splunk application support hybrid environment which includes customer interaction & case management • Strong scripting expertise in Python, Bash, JavaScript, GitHub, FastAPI etc. • Experience with relative experience in integration methods like API, HEC, scripted inputs etc. • Hands on experience in network data troubleshooting using Wireshark, tcp dump etc • Good knowledge of Splunk integrations systems in On-Prem, SaaS apps, network components and databases etc. • Excellent knowledge of SQL, PL/SQL, SQLAlchemy, etc. • Self-driven and adaptable with strong documentation and communication skills You can share your CV at harshabhurani@hummingbirdconsulting.work Show more Show less

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0 years

2 - 10 Lacs

Noida

On-site

Responsibilities Should be able to understand HLD / LLD for the CSD/DRA node. Should be able to perform integration ,deploy and upgrade of the CSD/DRA. Should be willing to travel as per the business requirements. Should possess good consultation skills and should be able to drive solutions as per customer requirements . Technical Experience Knowledge of GSM, SS7, SIGTRAN & DIAMETER protocol Working knowledge of CnDRA/SEP/SEPP/SCP/BSF/DRA/DEA CSD nodes. Deployment Experience on VNF/CNF Knowledge of 4G,5G, IMS & GSM call flows with all the protocols. Experience with Implementation, Integration, Acceptance Tests, Upgrades, O&M & Troubleshooting on telecommunication products. Knowledge of Diameter,LDAP,, Wireshark, Linux, Telco Cloud/Kubenetes/Dockers Basic knowledge of IP domain. Basic scripting language expertise (Shell script, PERL). Sound understanding ofCall flow 4G/5G Ability to troubleshoot and diagnose basic software problems pertaining to SDM Nodes. Working knowledge of UNIX shell scripting (bash, perl). Working knowledge of Windows, and UNIX/LINUX Operating Systems End-to-End work experience of solution design, verification & deployment. VNF/CNF/Openstack/Openshift exposure is added advantage Qualifications Btech Range of Year Experience-Min Year 4 Range of Year Experience-Max Year 14

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4.0 - 7.0 years

7 - 11 Lacs

Mumbai

Work from Office

Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Continuously monitor network traffic and system logs to identify signs of potential security threats or anomalies. Formulate hypotheses about potential threats based on analysis of existing data and threat intelligence. Collect and analyze data from various sources, including logs, network traffic, and security tools, to validate or refute hypotheses. Identify patterns and behaviors that may indicate malicious activity, such as unusual traffic patterns or unauthorized access attempts. Utilize a variety of cybersecurity tools and technologies, including SIEM, UEBA, PCAP, NBAD, etc. Document findings, actions taken, and recommendations in detailed reports for internal stakeholders and management. Recommend improvements to security policies, procedures, and controls based on threat hunting insights. Academic Qualifications and Certifications: Bachelor's degree, Information Security, or a related field. 5+ years of experience Relevant certifications: CEH/CSA is must Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Workplace type : On-site Working

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2.0 - 5.0 years

4 - 7 Lacs

Bengaluru

Remote

Your day at NTT DATA The Senior Information Security Incident Response Analyst is an advanced subject matter expert, responsible for detecting and monitoring escalated threats and suspicious activity affecting the organization's technology domain (servers, networks, appliances and all infrastructure supporting production applications for the enterprise, as well as development environments). This role acts as the technical second responder for the team and supports the work of technical staff from various business areas, as well as third-party technical experts. The Senior Information Security Incident Response uses their technical competencies of systems and automated mechanisms to detect unauthorized activity on company information assets. What you'll be doing Key Responsibilities: Manages the prevention and resolution of security breaches and ensure incident and problem management processes are initiated. Performs access management activities according to the policy. Implements and discusses security service audit schedules, review access authorization and perform the required access controls and testing to identify security weaknesses. Interacts with a global team of Cyber Security Analysts and specialists. Manages 2nd level triaging of security alerts, events, and notifications. Manages notifications of internal and/or external teams according to agreed alert priority levels, and escalation trees. Communicates status of response, resolution and final root cause analysis to the appropriate stakeholders. Follows and updates established and/or ad-hoc processes and work instructions and create procedures where deficiencies are identified. Logs, manages and coordinates service requests through to resolution including the identification, isolation, resolution and escalation of IT infrastructure faults. Maintains an understanding of current and emerging threats, vulnerabilities, and trends. Knowledge and Attributes: Advanced understanding of End Point Protection Software. Advanced understanding of Enterprise Detection and Response software. Advanced knowledge of technological advances within the information security arena. Advanced understanding of inter-relationships in an overall system or process. Advanced knowledge of information security management and policies. Advanced understanding risk management principles and frameworks is crucial for prioritizing and addressing security incidents Advanced understanding of the organization's business operations, goals, and objectives enables the analyst to align incident response efforts with the broader business strategy. Ability to effectively communicate technical information to both technical and non-technical stakeholders, and end-users, as well as working with cross-functional teams during incident response. Ability to think critically, analyze information, and solve medium to complex problems. Academic Qualifications and Certifications: Bachelors degree or equivalent in Information Technology, Computer Science or related preferred. SANS GIAC Security Essentials (GSEC) or equivalent preferred. SANS GIAC Certified Intrusion Analyst (GCIA) or equivalent preferred. SANS GIAC Certified Incident Handler (GCIH) or equivalent preferred Required Experience: Advanced experience in a Technology Information Security Industry. Advanced experience or knowledge of SIEM and IPS technologies. Advanced experience with Wireshark or tcpdump to identify normal and abnormal/malicious traffic patterns and behaviors. Workplace type : Remote Working.

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3.0 - 7.0 years

5 - 9 Lacs

Mumbai

Work from Office

Your day at NTT DATA The Manager, Information Security Incident Response is a management role, responsible for managing the Information Security Incident Response Management team. This role ensures their team is equipped and enabled to detect and monitor threats and suspicious activity affecting the organization's technology domain. This role serves as the escalation point for incidents workflows and participates in the delivery of security measures through analytics and threat hunting processes. The Senior Manager, Information Security Incident Response manages a team of security professionals whilst fostering a collaborative and innovative team culture focused on operational excellence. What youll be doing Key Responsibilities: 10+ Years of experience in SOC. 4+ Years of experience as a SOC Manager. 4+ Years of experience in SIEM (Splunk) CISM/CISSP Certification is must. Good understanding about SOAR/UEBA/NBAD/XDR. Strong Exp in EDR and email fishing, Ransomware alerts. Troubleshooting technical issues to ensure project success. End-end integration of all soc solutions health check as per the signoff Implementing changes to align with Client demands and specifications. Providing guidance, direction, and instructions to the team to achieve specific objectives. Developing and executing a timeline for the team to achieve its goals. Monitoring incident detection and closure. Presenting regular metrics and reports. Identifying new alert requirements. Ensuring services meet SLA parameters. Conducting periodic DR drills. Following up with departments to close various reports/incidents and escalating long outstanding issues. Designing SIEM solutions to enhance security value, service management, and scalability. Identify, resolve, and conduct root-cause analysis for security incidents which is essential for maintaining a proactive and responsive security posture. Develop and document incident response procedures. Ensuring the SIEM system is optimized for efficient performance is vital. This includes handling data volume effectively and maintaining responsiveness for timely threat detection and response. Align reports SIEM rules and alerts with security policies and compliance reports requirements ensures that the system contributes to overall security and regulatory adherence. Developing customized and dashboards provides meaningful insights into the LICs security posture, aiding in decision-making and monitoring. Integration with other solutions/devices (including security solutions) to enhance overall security monitoring and incident response capabilities, creating a more comprehensive security infrastructure. Collaborate with SIEM solution vendors for updates, patches, and support to ensure the systems reliability and effectiveness. Academic Qualifications and Certifications: Bachelors degree or equivalent in Information Technology, Computer Science or related field. Industry Certifications such as CISSP, CISM preferred. Required Experience: Advanced experience in a Technology Information Security Industry. Advanced prior experience working in a SOC/CSIR. Comprehension and practical knowledge of the Cyber Threat Kill Chains. Advanced knowledge of Tools, Techniques and Processes (TTP) used by threat actors. Advanced practical knowledge of indicators of compromise (IOCs). Advanced experience with End Point Protection and Enterprise Detention and Response Software. Advanced experience or knowledge of SIEM and IPS technologies. Advanced experience with Wireshark, tcpdump, Remnux, decoders for conducting payload analysis. Knowledge of malware analysis, hacking techniques, latest vulnerabilities, and security trends. Preferably an interest, or knowledge of, or experience with SIEM and IPS technologies. Advanced knowledge of network technologies including routers, switches, firewalls Advanced prior demonstrated experience managing and leading a team in a related field. Workplace type On-site Working

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37.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Senior Network Engineer (Pune) SK International- SK International (widely known as SK) is a full-service system integrator with expertise in software services and IT infrastructure. In the 37+ years of delivering value, SK's team have been transforming businesses digitally. Along with the growth of the organization, we are equally committed to the overall growth of our team. At SK, we provide opportunities to the deserving talent in multiple areas of expertise. We are in a rapidly expanding phase and looking for talent to fuel that growth. To know more about us kindly visit www.skinternational.com Job Description We are Looking for Senior Network Engineer having experience in implementing and optimizing enterprise-level network infrastructures. Expertise in Cisco technologies, SD-WAN, cloud networking, and network security. Proven track record of leading cross-functional teams, reducing network downtime, and enhancing system performance across diverse industries. Roles and Responsibilities · Network Implementation: Develop and deploy scalable and secure network architectures, including LAN, WAN, and cloud integrations. · Network Security: Implement and manage firewalls, VPNs, IDS/IPS, and other security measures to protect network integrity. · Performance Monitoring & Optimization: Utilize tools like SolarWinds, Nagios, or Wireshark to monitor network performance and troubleshoot issues. · Documentation & Reporting: Maintain detailed network documentation and generate regular performance reports. · Project Management: Oversee network-related projects, ensuring timely and within-budget delivery. Requirement · Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. · Certifications: CCNP, CCIE, or equivalent certifications are highly desirable. · Technical Skills: Proficiency in network protocols (TCP/IP, BGP, OSPF), network hardware (Switches, firewalls, Wireless), and network management tools. · Soft Skills: Strong analytical, problem-solving, and communication skills. Interested candidates can share their CVs on hr@skinternational.com Regards, HR SK International https://www.skinternational.com/ Show more Show less

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9.0 - 15.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Responsibilities / Technical skills Experience as an L3 WLAN Network Engineer within a large scale (preferably multinational) technology services environment.Should have strong experience in Cisco Switches 45XX, 3750/ 6500), Cisco Routers (ASR 1000 Series, 72xx/2600/2800, 3800 series).Experience in IP routing protocols (EIGRP and OSPF) configuration and troubleshooting an Enterprise network.QOS, VRF, VRF lite.Switching skills STP, RSTP, PVST, port channeling.Experience in HSRP, NAT, IP SLA configuration and troubleshooting in an enterprise network.Understanding of Network tools Wireshark, Network Observer, Net flow Analyzer MRTG etcMANDATORY/MUST HAVEPRIMARY SKILL Cisco SDA and Routing & Wireless (CISCO/Aruba/Extreme)SECONDARY SKILL Switching (CISCO & Juniper)CERTIFICATION ITIL, CCNP ENSLD ,JNCIP, JNCIE, CCNP-R&S, CCIE-R&S.Engineer must be willing to work in 24X7 rotational shifts (including US, nights, weekends, on call) Communication skills Must have excellent communication skills including written, verbal and presentationWorking Experience 9-15 years of Network support experience in a mid to large sized organization.CertificationsTwo or more of the following certifications or higher strongly preferred JNCIP, JNCIE, CCNP-R&S, CCIE-R&S.ITIL Certification Show more Show less

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1.0 - 5.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Software Testing Responsibilities Technologies with sound knowledge WLAN IEEE802.11 a/b/g/n/ac/ax Test experience with minimum of 1 to 5 years Ethernet & Wired networking (added advantage) Independent Project handling with analytical ability Testing Experience Functional / Performance / IOT / Certification WLAN tests Protocols/Layers with good theoretical & practical knowledge Sound knowledge on Layer 1, 2, 3, IEEE802.11 a/b/g/n/ac/ax Knowledge on WPA2/WPA3, MU-MIMO, OFDMA, Beamforming, Roaming etc Traffic Generators Understating and Usage of Traffic generator tools like Spirent / Ixia / Chariot/ Veriwave. Knowledge on RFC2544, RFC2889, RFC3918 tests etc. Traffic Analyzers Wireshark, Ethereal, airopeak/omnipeak Operating Systems Windows 10/XP/Win7, Linux Automation Scripting Knowledge of Automation Scripts is mandatory – Python / Perl / TCL Experience required for this position -1-6 yrs Show more Show less

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1.0 - 5.0 years

3 - 7 Lacs

Mumbai

Work from Office

Your day at NTT DATA The Senior Team Lead, Information Security is a developing management role, responsible for managing the Information Security Incident Response Management team. This role ensures their team is equipped and enabled to detect and monitor threats and suspicious activity affecting the organization's technology domain. This role serves as the escalation point for incidents workflows and participates in the delivery of security measures through analytics and threat hunting processes. The Senior Team Lead, Information Security Incident Response manages a team of security professionals whilst fostering a collaborative and innovative team culture focused on operational excellence. What you'll be doing Key Responsibilities: Provides coaching and mentoring to a team whilst establishing and monitoring individual and team KPIs ensuring that the team achieve business objectives and goals. Oversees the performance of weekly threat hunting activities. Oversees the review of current configurations of company production information systems and networks against compliance standards. Manages the team who provides technical support by ensuring that security alerts, events, and notifications are processed. For example, via email, ticketing, virus warning, intelligence feeds, workflow, etc. Engages with internal and/or external teams according to agreed alert priority levels, and escalation trees. Ensures the monitoring of events for suspicious events, investigation, and escalates where applicable. Ensures the prioritization of threat analysis based on risks associated with each threat and working with the appropriate teams to ensure related communications are in line with company best practice and recommendations. Works on strategic custom software projects which analyses the vast amount of log, audit trail, and other recorded activity information that modern systems record. Fine-tunes the existing security monitoring systems so that false positives and false negatives are minimized. Manages the prevention and resolution of security breaches and ensures that the required incident and problem management processes are initiated to ensure compliance to policy. Conducts presentations of the security breaches findings to the business and advise on new measures required to prevent reoccurrence of similar breaches. Reviews incident and problem management reports to identify potential security weaknesses and perform an impact and risk analysis, developing recommendations for highlighted risks, ensuring that these risks and solutions are presented to the relevant stakeholders. Ensures that security service audit schedules are implemented and agreed with the business. Reviews access authorization for compliance with policy, administration security controls for effectiveness, security on the operational systems and verify that security monitoring is working. Knowledge, Skills and Attributes: Ability to remain calm and focused during stressful situations. Ability to listen and adapt to changing situations. Ability to lead effectively by motivating their team(s) to perform better. Ability to recognize potential problems and take steps to fix the issues. Solid understanding of complex inter-relationships in an overall system or process. Solid knowledge of technological advances within the information security arena. Demonstrates analytical thinking and a proactive approach. Displays consistent client focus and orientation. Solid knowledge of information security management and policies. Solid understanding of current and emerging threats, vulnerabilities, and trends. Solid understanding of malware forensics, network forensics, and computer forensics also highly desirable. Ability to statically and dynamically analyze malware to determine target and intention. Ability to uncover and document tools, techniques, procedures used by cyber adversaries in attacking managed infrastructure. Sound decision making abilities with demonstrate teamwork and collaboration skills. Displays good planning and organizing ability. Academic Qualifications and Certifications: Bachelors degree or equivalent in Information Technology, Computer Science or related field. SANS GIAC Security Essentials (GSEC) or equivalent preferred. SANS GIAC Certified Intrusion Analyst (GCIA) or equivalent preferred. SANS GIAC Certified Incident Handler (GCIH) or equivalent preferred. Industry Certifications such as CISSP, CISM, CISA, CEH, CHFI preferred. Information Technology ITILSM ICT Security ITIL v3 preferred. Required Experience: Solid experience in a Technology Information Security Industry. Solid experience working in a SOC/CSIR. Comprehension and practical knowledge of the Cyber Threat Kill Chains. Knowledge of Tools, Techniques and Processes (TTP) used by threat actors. Solid practical knowledge of indicators of compromise (IOCs). Solid experience with End Point Protection and Enterprise Detention and Response Software. Solid experience or knowledge of SIEM and IPS technologies. Solid experience with Wireshark, tcpdump, Remnux, decoders for conducting payload analysis. Knowledge of malware analysis, hacking techniques, latest vulnerabilities, and security trends. Preferably an interest, or knowledge of, or experience with SIEM and IPS technologies. Moderate level of knowledge of network technologies including routers, switches, firewalls. Solid prior demonstrated experience managing and leading a team in a related field.

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23.0 years

0 Lacs

Trivandrum, Kerala, India

On-site

Role Description Job Title: Senior Network Engineer Experience: 18–23 Years Job Summary We are looking for a highly experienced Senior Network Engineer with 18–23 years of expertise in cloud networking , routing & switching , firewalls , and security compliance . The ideal candidate will possess deep technical knowledge in technologies such as Cisco, Palo Alto, ForeScout, Infoblox, Check Point, and F5 , and have hands-on experience in patching, firmware upgrades, vulnerability management, and regulatory compliance . You will be responsible for designing, implementing, optimizing, and securing enterprise and cloud network infrastructures to ensure maximum performance, security, and compliance. Key Responsibilities Network & Cloud Infrastructure Management Design, deploy, and maintain enterprise and cloud networking solutions (AWS, Azure, GCP). Manage routing and switching (Cisco or equivalent) with expertise in BGP, OSPF, EIGRP, VLANs, STP, QoS, and multicast. Implement and optimize load balancing using F5 (LTM, GTM, iRules). Administer Infoblox DNS, DHCP, and IPAM. Firewall, Security & Compliance Configure and manage firewall rules and security policies (Cisco ASA, Palo Alto, Check Point, ForeScout). Implement secure access using VPNs, zero-trust architecture, and micro-segmentation. Conduct regular patching, firmware updates, and vulnerability assessments. Align practices with compliance standards: ISO 27001, NIST, CIS, PCI-DSS, etc. Partner with security teams to analyze threats and improve posture. Performance Optimization & Troubleshooting Proactively monitor and troubleshoot network, cloud, and firewall performance issues. Ensure high availability and minimal downtime across LAN/WAN/cloud environments. Collaborate with vendors and cross-functional teams to ensure network reliability. Automation & Documentation Use automation tools (Ansible, Python, PowerShell, Terraform) for deployments and maintenance. Maintain up-to-date documentation (network diagrams, security policies, change logs). Provide mentorship and knowledge sharing to junior engineers and IT stakeholders. Qualifications & Experience 18–23 years of hands-on experience in network engineering and security. Expertise in routing & switching (Cisco, Juniper) and firewalls (Palo Alto, Check Point, Cisco ASA, ForeScout). Strong cloud networking experience (AWS, Azure, GCP) – VPCs, VPNs, NSGs, load balancers. Proficient in F5 load balancing technologies (LTM, GTM, ASM). Hands-on with patching, firmware upgrades, vulnerability remediation, and compliance. Skilled in automation (Python, Ansible, Terraform) and Infrastructure-as-Code (IaC). Strong troubleshooting skills in complex enterprise/cloud environments. Excellent documentation and stakeholder communication abilities. Preferred Certifications CCNP / CCIE PCNSE (Palo Alto) CCSA/CCSE (Check Point) F5-CA (F5 Certified Administrator) AWS / Azure Networking Specialty CISSP (preferred for security-focused profiles) Preferred Skills Experience with SIEM, IDS/IPS, and endpoint integration. Familiarity with Zero Trust Architecture, SD-WAN, and micro-segmentation. Exposure to monitoring tools: SolarWinds, Splunk, Wireshark, Logic Monitor, Big Panda. Knowledge of container networking: Kubernetes, Docker, CNI. Key Skills Routing & Switching | Network Security | Check Point | Palo Alto | Cisco ASA | ForeScout | F5 Load Balancers | Infoblox | AWS/Azure/GCP Networking | Ansible | Python | Compliance | Firewall Management Skills Routing And Switching,Checkpoint Firewall,palo alto,Network Security Show more Show less

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5.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

ATS – Advanced Technical Support applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. Contribute through trainings to upskill peers or stakeholders. About the Role Years of experience needed – 5+ Years of experience. Responsibilities Good experience with enterprise networking, monitoring, troubleshooting, and management tools. Experience in Networking protocols testing (HTTP, HTTPS, SNMP, Telnet, FTP, SSH, DNS, DHCP, IPV4, IPV6, TCP/IP, UDP, ARP, LLMNR, WINS). Experience of application inter-operability testing on Access points, routers and mobiles. Proven previous professional experience conducting Packet Analysis using Wireshark or equivalent tools. Knowledge on Networking Concepts (WSD, LPD, Bonjour, Ldap, IPSec, 802.1x, Certificate management, Radius server). Working experience in Windows, Linux & MAC OS’s. Knowledge of printing solutions. Cloud exposure. Exposure to proxy servers. Exposure to Wireshark. Run Network trace in client PC. Method for verifying open network ports. Method for ensuring printer internet/cloud connectivity. Troubleshooting print job submission failures. Excellent verbal and written communication skills in language to be supported. Advanced troubleshooting skills in a technical environment. Excellent analytical and problem-solving skills. Advanced Software and hardware knowledge of computing, storage and peripheral devices. Specific knowledge and training with HP products. Knowledge of multiple product lines (for example, proactive, reactive, storage, enterprise systems, tier 2 or 3 support, etc.). Advanced proficiency with case management databases and tools. Superior customer service skills. Phone and remote support experience. E-support experience, knowledge and resolution ability. Ability to solve and document solutions for usage of other technicians and customers. Ability to mentor new agents. Ability to train peers on solutions. Ability to take full ownership for resolution with escalated customers. Ability to lead technical action plans. Lead or provide expertise to teams or projects. Highly Developed knowledge of more complex solutions. Very good communication skills. Should be very interactive and top on deliverables being working from client environment. Qualifications Bachelor's or master’s degree in Computer Science, Information Systems, Engineering or equivalent. Required Skills Excellent verbal and written communication skills in language to be supported. Advanced troubleshooting skills in a technical environment. Excellent analytical and problem-solving skills. Advanced Software and hardware knowledge of computing, storage and peripheral devices. Specific knowledge and training with HP products. Knowledge of multiple product lines (for example, proactive, reactive, storage, enterprise systems, tier 2 or 3 support, etc.). Advanced proficiency with case management databases and tools. Superior customer service skills. Phone and remote support experience. E-support experience, knowledge and resolution ability. Ability to solve and document solutions for usage of other technicians and customers. Ability to mentor new agents. Ability to train peers on solutions. Ability to take full ownership for resolution with escalated customers. Ability to lead technical action plans. Lead or provide expertise to teams or projects. Highly Developed knowledge of more complex solutions. Very good communication skills. Should be very interactive and top on deliverables being working from client environment. Preferred Skills Cloud exposure. Exposure to proxy servers. Exposure to Wireshark. Run Network trace in client PC. Pay range and compensation package Maximum - 16LPA Equal Opportunity Statement We are committed to diversity and inclusivity. ``` Show more Show less

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5.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market. Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io. The Role Bridging Intelligence and Action The Cyber Intel Fusion Analyst is a pivotal role within our security program. This position serves as a critical bridge, linking strategic threat intelligence with tactical security operations. The analyst will be instrumental in evolving our security practices beyond traditional, siloed functions while ensuring that intelligence capabilities are not merely insightful but are directly integrated and operationalized within our security framework. This proactive operationalization of intelligence is key to anticipating emerging threats and developing innovative countermeasures to counter sophisticated cyber threats before they can impact our services or compromise sensitive information. The ability to quickly fuse intelligence into operational defense mechanisms provides a distinct security advantage, crucial for maintaining service reliability and customer trust. Your Daily Adventures Will Include Core Responsibilities: Shaping Our Defenses The responsibilities of the Cyber Intel Fusion Analyst are multifaceted, demanding a blend of analytical acumen, technical expertise, and collaborative skill. Intelligence Cycle Management & Requirements Definition: The analyst will manage the intelligence analysis cycle as it pertains to team operations. This includes working closely with team operators and other stakeholders to identify and refine intelligence requirements that drive threat emulation assessments and inform defensive strategies. A key function involves identifying intelligence requirements for diverse areas such as security operations, cloud security, enterprise security, and application security, including those related to artificial intelligence. This broad scope necessitates an understanding of the unique intelligence needs of various teams, positioning the analyst as a strategic partner who can tailor and deliver relevant intelligence to enhance the effectiveness of multiple security functions. Tactical Intelligence Analysis & Adversary Understanding: A core function is providing tactical cyber intelligence analysis, meticulously identifying specific adversary tactics, techniques, and procedures (TTPs). This analysis will be consistently tied back to established frameworks like the MITRE ATT&CK® Framework, leveraging intelligence provided by relevant organizations. The role involves recognizing and researching attacks and attack patterns based onpublished open-source intelligence (OSINT) and other intelligence sources. The analyst will be adept at handling and organizing disparate data concerning detections, attacks, and attackers to accurately identify adversary groups and their modus operandi, thereby driving assessments pertinent to the company. This process transforms general threat data into a refined understanding of adversaries specifically targeting our environment, such as those focusing on SaaS platforms if applicable. Developing Actionable Intelligence & Driving Threat Emulation: The analyst is tasked with developing, producing, and managing Adversary Response Playbooks. These playbooks are crucial for supporting and driving threat emulation assessments, ensuring our defenses are tested against realistic adversary behaviors.1 This involves translating analyzed intelligence on adversary TTPs and campaign indicators into actionable detection strategies, such as developing custom SIEM correlation rules or contributing to Security Orchestration, Automation, and Response (SOAR) playbooks. This operationalization of intelligence is fundamental, turning analytical findings into tangible, proactive defensive measures that strengthen our security posture. Collaboration, Liaison & Stakeholder Management: Effective relationship management is paramount. The analyst will manage relationships with organizations, both internal and external, that provide requested intelligence to the team or receive information from it. A significant part of the role includes representing the team in cyber threat intelligence-related meetings and matters, acting as a crucial liaison. This collaboration extends across multiple organizational functions, potentially including cloud engineering teams, DevSecOps personnel, SOC analysts, incident responders, and even executive leadership. By effectively sharing tailored intelligence, the analyst acts as a force multiplier, enhancing the capabilities and preparedness of various teams across the organization. Our Vision of You Core Competencies: Mastery of the Intelligence Cycle: Expertise in managing the intelligence analysis cycle, encompassing planning, collection (including OSINT and multi-source intelligence), processing, in-depth analysis of adversary TTPs, and the production and dissemination of timely, accurate, and actionable intelligence products tailored to diverse internal audiences. Strategic Requirements Identification: Proven ability to identify and refine intelligence requirements for a wide array of security functions, includingsecurity operations, cloud security, enterprise security, and application security (potentially including AI), ensuring intelligence efforts align with business and operational needs. Tactical Intelligence & TTP Expertise: Strong skills in tactical cyber intelligence analysis, identifying specific adversary TTPs and mapping them to frameworks like MITRE ATT&CK®. This includes researching current attacks, attack patterns, and understanding threats specific to modern environments (e.g., SaaS-specific attack patterns). Actionable Output Development: Demonstrable experience in developing, producing, and managing resources like Adversary Response Playbooks to support and drive threat emulation assessments, effectively translating intelligence into practical defensive measures. Data Synthesis & Adversary Profiling: Capability in handling and organizing disparate data about detections, attacks, and attackers to properly identify adversary groups and develop comprehensive threat actor profiles, particularly those relevant to the company’s operational landscape. Exceptional Collaboration & Liaison Skills: Excellent relationship management abilities with internal and external intelligence providers and consumers, and proven experience acting as an effective liaison and team representative in intelligence matters. Education and Experience: A minimum of 5 years of progressive, hands-on experience in the cybersecurity domain, with a demonstrable track record in roles that combine cyber threat intelligence analysis with security operations or incident response functions. Experience in environments with a significant cloud and SaaS focus is highly advantageous. This emphasis on combined experience highlights the need for individuals who have practically applied the "fusion"concept. Technical Prowess: The analyst must possess a robust set of technical skills to effectively investigate security incidents, analyze threat data, and implement defensive measures, especially within cloud environments. Essential Technical Competencies Are Outlined Below An in-depth understanding of core networking protocols (TCP/IP, UDP,HTTP/S, DNS, SMTP, etc.), network traffic analysis methodologies, and the function of common networking ports and protocols. Proficiency with cloud security architectures (IaaS, PaaS, SaaS) and hands-onexperience with security tools native to major cloud platforms (e.g., AWS,Azure, GCP). Expertise with Security Information and Event Management (SIEM) platforms for log correlation, advanced analysis, and the development of custom detection rules. Hands-on experience with Endpoint Detection and Response (EDR/XDR) solutions for endpoint threat detection, investigation, and response. Strong skills in comprehensive log analysis from diverse cloud and on-premises sources, including operating systems (Windows, Linux, macOS), applications, network devices, and cloud service logs (e.g., CloudTrail, Azure Monitor). A solid understanding of Windows and Linux operating systems (including distributions such as RHEL, Ubuntu, CentOS) and macOS, encompassing system administration fundamentals, security configurations, logging mechanisms, and common attack vectors. Scripting skills for automation of analytical tasks, data manipulation, tool integration, or the development of custom detection scripts using languages such as Python, PowerShell, or Bash. Deep understanding and practical application of threat intelligence frameworks such as the MITRE ATT&CK® Framework, the Cyber Kill Chain®, and the Diamond Model of Intrusion Analysis. The following outlines core technical competencies and representative toolsets relevant to this role: Category Examples/Specific Tools (Tailored for SaaS) Cloud Platform Security: AWS (GuardDuty, Security Hub, Macie, Inspector), Azure (Sentinel, Defender for Cloud), GCP (Security Command Center) SIEM: Google SecOps, CrowdStrike NG SIEM, Sumologic CloudSiem EDR/XDR: CrowdStrike Falcon, JAMF Protect Network Analysis: Wireshark, Zeek (formerly Bro), Suricata, Cloud-native traffic mirroring/analysis tools Vulnerability Management: CrowdStrike Exposure Management, Wiz, Cloud-native vulnerability scanners Scripting Languages: Python, PowerShell, Bash Operating Systems: Windows (Client/Server), Linux (various distributions such as RHEL, Ubuntu, CentOS), macOS Threat Intelligence Platforms: (TIPs) MISP, ThreatConnect, Anomali ThreatStream,Recorded Future. Analytical and Communication Skills: Exceptional analytical and problem-solving skills, with a demonstrated ability to correlate disparate datasets, identify subtle patterns of malicious activity, and make sound, evidence-based judgments, often under pressure. Excellent written and verbal communication skills, with the proven ability to articulate complex technical information, security concepts, and intelligence findings clearly and concisely to diverse audiences, including technical peers and management. Work Requirements This position requires participation in an on-call rotation to provide expert support during critical security incidents. This role does not involve regular shift work. Bonus Points: Preferred Qualifications While not mandatory, the following qualifications will significantly differentiate strong candidates and indicate a deeper specialization. Advanced Industry-recognized Cybersecurity Certifications. Examples Include GIAC Cyber Threat, SANS/GIAC Cyber Threat Intelligence, Intelligence (GCTI), GIAC Certified Intrusion, SANS/GIAC Network Security Monitoring, Analyst (GCIA), Intrusion Detection, GIAC Certified Incident, SANS/GIAC Incident Response, Handler (GCIH), CISSP (ISC)² Broad Cybersecurity, Management & Operations, AWS Certified Security – Amazon Web Services AWS Cloud Security Specialty, Azure Security Engineer, Microsoft Azure Cloud Security, Associate (AZ-500), CompTIA Cybersecurity, CompTIA Cybersecurity Analysis, Analyst (CySA+), Intrusion Detection, Offensive Security Certified, Offensive Security Penetration Testing, Professional (OSCP), (Understanding Attacker Methods) Practical experience utilizing Threat Intelligence Platforms (TIPs) such as MISP, ThreatConnect, Anomali ThreatStream, or Recorded Future. Experience with Security Orchestration, Automation, and Response (SOAR) platforms and playbook development. Knowledge of malware analysis (static and dynamic) and reverse engineering techniques, and familiarity with associated tools. Familiarity with DevSecOps principles and experience securing CI/CD pipelines. Understanding of compliance frameworks relevant to SaaS environments (e.g.,SOC 2, ISO 27001/27701/42001, GDPR, HIPAA). Why You’ll Love It Here Highly competitive salary 25 days annual vacation time + sick time and casual leave Group medical policy coverage available to employees and up to 5 eligible family members OPD benefit covered up to INR 10,000 Life insurance and personal accident insurance at 3x annual CTC 26 weeks of maternity leave pay, and 15 days of paternity leave pay Opportunity to be part of company success via the RSU program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Fun company and team outings because we play just as hard as we work Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you. Show more Show less

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5.0 years

0 Lacs

Delhi, India

On-site

TCS Hiring for Network Data Experience Range: - 05 To 8 Yrs Job Locations : New Delhi Job Description 1.Experience in designing; supporting and implementing IP based networks for large enterprises. 2.Strong knowledge and experience with Cisco Nexus switches, ASRs, ISR and 9000 series ,4500, Catalyst switches etc. 3.Strong knowledge and experience with Cisco routing and switching protocols (ie. BGP,EIGRP, MPLS, QoS, STP, VTP etc.) 4.Configuring Cisco Wireless Access points & controllers and CISCO ISE. 5.Hand-ons Experience with CISCO firewalls and clustering. 6.Experience with analyzing traffic and utilizing packet sniffer utilities (ie. Wireshark, Netscout) 7.Familiarity with management tools such as Solar Winds, ITNM etc. 8.Expertise in LAN and WAN technologies to provide advanced troubleshooting and escalation support 9.Strong documentation skills and ability to create high-level and low-level designs that meet business requirements. 10.Switching and Routing on Cisco products 11.Configuring , troubleshooting of client to site and Site to Site VPNs . 12. SDN technologies like ACI , NSX , SD WAN Cisco Network Engineer Responsibilities: Analysing existing hardware, software, and networking systems. Creating and implementing scalable Cisco networks according to client specifications. Testing and troubleshooting installed Cisco systems. Resolving technical issues with networks, hardware, and software. Performing speed and security tests on installed networks. Applying network security upgrades. Upgrading/replacing hardware and software systems when required. Creating and presenting networking reports. Training end-users on installed Cisco networking products. Cisco Network Engineer Requirements: Bachelor's degree in computer science, networking administration, information technology, or a similar field. CCNA, CCNP certification. At least 5 years' experience as a network engineer. Detailed knowledge of Cisco networking systems. Experience with storage engineering, wide-area networking, and network virtualization. Advanced troubleshooting skills. Ability to identify, deploy, and manage complex networking systems. Good communication and interpersonal skills. Experience with end-user training. Show more Show less

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4.0 - 9.0 years

0 Lacs

Pune, Maharashtra, India

On-site

About Company: Espressif Systems (688018) is a public multinational, fabless semiconductor company established in 2008, with headquarters in Shanghai and offices in Greater China, India and Europe. We have a passionate team of engineers and scientists from all over the world, focused on developing cutting-edge WiFi-and-Bluetooth, low-power IoT solutions. We have created the popular ESP8266 and ESP32 series of chips, modules and development boards. By leveraging wireless computing, we provide green, versatile and cost-effective chipsets. We have always been committed to offering IoT solutions that are secure, robust and power-efficient. By open-sourcing our technology, we aim to enable developers to use Espressif’s technology globally and build smart connected devices. In July 2019, Espressif made its Initial Public Offering on the Sci-Tech Innovation Board (STAR) of the Shanghai Stock Exchange (SSE). Espressif has opened a Technology Center in Pune (Baner), India, which will focus on embedded software engineering and IoT solutions development for our growing customers. About Role: We are looking for some innovate folks, those who have knowledge In depth experience Design, developing, unit testing, bug fixing and maintaining WLAN firmware. You will be responsible for WLAN FW design and development for Espressif IoT platforms which includes implementing functionality as per 802.11 standard as well as custom WiFi solutions for Espressif IoT infrastructure. You will also be responsible for supporting Espressif customers with different WiFi features. Minimum Qualification BE/B.Tech in Computer Science with minimum of 4-9 years of experience. Strong Computer Science Fundamentals. Hands on experience in Wireless LAN driver/firmware development. Strong C design and coding skills and experience in low-level SW debugging (interaction with HW) Experience in WiFi sniffer analysis & debugging using Wireshark/Omnipeek Strong analytical & problem-solving skills. Nice to have skills Understanding of WiFi PHY concepts such as OFDM, MIMO, beam-forming, antenna basics. Experience in RTOS programming(Threadx/FreeRTOS/other) for ARM/Xtensa microprocessors. Understanding of TCP/IP stack including DHCP, ARP, NAT and other protocols. Experience in working on Firmware in small memory footprint processors is a BIG plus What to expect from our interview process The first step is to email your resume or apply to the relevant open position, along with a sample of something you have worked on such as a public GitHub repo or side project etc. Next, post shortlisting your profile recruiter will get in touch with you via a mechanism that works for you e.g. via email, phone. This will be a short chat to learn more about your background and interests, to share more about the job and Espressif, and to answer any initial questions you have. Successful candidates will then be invited for 2 to 3 rounds of the technical interview as per previous round feedback. Finally, Successful candidates will have an interview with HR. What you offer us Ability to provide technical solutions, support that fosters collaboration and innovation. Ability to balance a variety of technical needs and priorities according to Espressif’s growing needs. What we offer An open-minded, collaborative culture of enthusiastic technologists. Competitive salary Insurance benefits are covered. Frequent training by experienced colleagues and chances to take international trips, attend exhibitions, technical meetups and seminars. Show more Show less

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0.0 - 3.0 years

0 Lacs

Delhi, Delhi

On-site

Experience: 1 - 3 years Location: New Delhi Job Description : The Security Analyst will be responsible for conducting comprehensive security assessments, including audits, penetration testing, and compliance evaluations. This role requires a meticulous, analytical professional with OSCP and CEH certifications, capable of identifying vulnerabilities and recommending technical and strategic security improvements. Number of Requirements : 01 Key Responsibilities : Perform technical security audits across internal and client infrastructures (networks, systems, and applications). Conduct vulnerability assessments and manual penetration testing, including both black-box and white-box scenarios. Analyze security policies, standards, and configurations against best practices and compliance frameworks. Develop detailed audit and assessment reports with risk ratings and mitigation strategies. Collaborate with internal teams and client stakeholders to understand business requirements and security needs. Participate in incident response planning and security awareness training initiatives. Stay informed about the latest threats, attack techniques, and regulatory developments. Required Qualifications : Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or equivalent experience. Active OSCP (Offensive Security Certified Professional) certification. Active CEH (Certified Ethical Hacker) certification. 3+ years of experience in information security auditing, penetration testing, or ethical hacking. Strong understanding of operating systems (Linux, Windows), networking, and web application security. Hands-on experience with tools such as Burp Suite, Nmap, Metasploit, Wireshark, Nessus, etc. Excellent documentation and communication skills. Preferred Qualifications : Experience conducting audits for compliance standards (ISO 27001, PCI-DSS, HIPAA, etc.). Exposure to cloud environments (AWS, Azure, GCP) and their security models. Scripting knowledge in Python, Bash, or PowerShell. Additional certifications such as CISA, CISSP, or GPEN are a plus.

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4.0 years

0 Lacs

Bengaluru, Karnataka

Remote

Technical Support Engineering -Teams Bangalore, Karnataka, India Date posted Jun 10, 2025 Job number 1829287 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Support Engineers (SE) serve as Senior technical leaders for customers, via phone and email. They deliver value by collaboratively solving customer problems, providing proactive support advice, promoting product quality and enhancements, and creating self-help assets to broadly reach more customers. Successful engineer skill set: o Problem isolation and solving techniques. o Ability to navigate highly complex technical and political issues requiring expert product or service knowledge. o Act as a subject matter expert regarding product / configuration. o Ability to leverage troubleshooting tools such as analysis of event logs, component traces, and performance traces to resolve customer issues. The ideal candidate works well in a team: o Strong collaborator across the business, including our Development Teams. o Ability to receive feedback and recognize areas of improvement. o Keeps stakeholders informed to ensure customer success. We are looking for someone who is dependable: o Demonstrates ability to consistently make and keep commitments to customers and team members. o Effective time management by utilizing available time to progress current cases forward. o Proactively looking for opportunities to contribute to the success of the team. o Consistently demonstrate case management excellence, including daily notes and timely updates to customers and stakeholders involved. Qualifications Required Qualifications: 4+ years' troubleshooting experience working for any IT retailers and/or within any tech support role, ideally around Microsoft technologies Strong networking, VoIP, experience with underlying technologies such as: Routing & Switching Protocols, TCP/IP, DNS, QoS, SIP or VLANs, and WAN protocols and technologies Experience working with Skype for Business, Microsoft Teams, Windows Server, Active Directory, Exchange Server Preferred experience in one or more of these areas: Knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams Experience in Office 365 Authentication and voice offerings Expert knowledge of voice protocols such as SIP, as well as Azure AD Connect Previous experience deploying, administering and/or supporting Enterprise Unified Communications solutions Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication, network connectivity, messaging, SIP or VoIP, Unified Communications Experience troubleshooting and resolving problems on Skype for Business Online, Microsoft Teams, Hybrid environments set up with Lync Server 2013, Skype for Business Server 2015-2019 Experience working with network capture/analysis tools: Netmon, WireShark, HTTPs decryption tools Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Responsibilities Help solve technically complex, strategic/high-profile, or long-running customer cases that may require interaction with Software Engineering Responsible for the customer support experience with Microsoft Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams Identify cases that require escalation, either technically or strategically Create and maintain incident management requests to product group/engineering group Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions) Lead or participate in building communities with peer delivery roles Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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