4228 Wan Jobs - Page 5

Job Description: IT Executive Location: Bagru, Jaipur, Rajasthan Experience: Minimum 2 years Preferred: Immediate Joiner Responsibilities: Install, configure, and maintain networking and hardware systems. Troubleshoot and resolve network and hardware-related issues to ensure minimal downtime. Monitor system performance and implement necessary upgrades. Provide technical support for hardware, software, and networking inquiries. Maintain IT infrastructure, including servers, routers, switches, and other networking devices. Ensure data security and perform regular system backups. Coordinate with vendors for hardware/software procurement and maintenance. Document IT processes, changes, and resolutions effectively. Requirements: Diploma in Networking and Hardware. Minimum 2 years of experience in IT support or a related field. Proficiency in diagnosing and resolving hardware and networking issues. Strong understanding of LAN, WAN, and VPN configurations. Excellent problem-solving skills and ability to work under pressure. Good communication and interpersonal skills. Immediate availability to join is preferred. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Provident Fund Shift: Day shift Work Location: In person

Job description Hiring for Leading ITES Companies In Gurgaon and Noida for Technical Support Salary - upto Rs 5 LPA (Hike based upon last drawn salary) Key Highlights: 1: Graduate with minimum 2 years of exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships. WhatsApp/Call any of the numbers below for the initial screening - HR Mahvish - 9628373766 HR Simran - 9821182647

Abouts Us: Airowire Networks is a leading network consultant and a system integration firm operating for a decade. Our presence has spread across India, Ireland, Germany, UK, US and Singapore. We design and provide end-to-end enterprise and mid-market solutions related to IT Infrastructure, Cloud, and Cybersecurity powered by Artificial Intelligence. Why Join Us? • Join a company that values your growth and offers continuous learning opportunities • Work with global Information Technology, Security and Cloud leaders to provide business solutions for our customers worldwide. • Enjoy a dynamic and fast-paced workplace with a focus on your personal and professional development • Competitive compensation package with abundant opportunities for professional growth and advancement. Key Responsibilities: Assist in planning, scheduling, and executing end-to-end networking projects (LAN/WAN, firewall, wireless, VPN, SD-WAN, etc.) Act as the on-site point of contact for day-to-day project coordination and communication with clients. Track project deliverables using appropriate tools and providing regular updates and reports to project stakeholders. Coordinate with internal engineering teams and external vendors to ensure timely resource allocation and task execution Facilitate project meetings, document MOMs, follow-up on action items Maintain and track project documentation – SOWs, network diagrams, trackers, handover documents Identify risks and escalate issues to project stakeholders promptly Monitor project KPIs and help prepare status reports for internal and client reviews Ensure compliance with customer SLAs, change control processes, and deployment standards • Identify project risks and issues; develop mitigation and contingency plans Required Skills: Bachelor’s degree in engineering, IT, or a related field Project Management Certification (PMP, CAPM, or equivalent) – preferred Good understanding of enterprise network technologies (Switching, Routing, Firewalls, WLAN, NAC, SD-WAN) Ability to multitask across projects and prioritize effectively Familiarity with project management tools (MS Project, Zoho Projects, Excel, Jira, etc.) Basic knowledge of ITIL processes and documentation Team player with a solution-oriented mindset Excellent verbal and written communication skills Strong organizational and coordination skills Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹700,000.00 per year Benefits: Health insurance Provident Fund Application Question(s): Do you have experience as Project manager Knowledge on LAN, WAN, Firewall, Routing, Switching Location: Mumbai, Maharashtra (Preferred) Work Location: In person

Job Title: Network L2 Engineer Company : HCL Technologies Client : Informatica Experience Required : 5+ years Interview Process 1st Round – Virtual Interview 2nd Round – Face-to-Face at Informatica Office (Bagmane Tech Park) Role Overview We are hiring a Network L2 Engineer to support our prestigious client, Informatica . The ideal candidate should have hands-on experience in routing, switching, firewalls, wireless networking , and should be well-versed in load balancers and SD-WAN technologies . This is a technical, hands-on role requiring solid operational knowledge in enterprise-grade network environments. Key Responsibilities Manage and troubleshoot network routing and switching, with a focus on Cisco Nexus switches. Operate and configure next-generation firewalls (Palo Alto, FortiGate, Checkpoint, Cisco FTD). Support and maintain wireless network infrastructure. Monitor and manage load balancers, preferably F5. Operate and support SD-WAN solutions. Collaborate with cross-functional teams to resolve network issues and minimize downtime. Maintain detailed documentation of network configurations, changes, and best practices. Required Skills Routing & Switching: Minimum 5 years of hands-on experience Firewall: Configuration and troubleshooting experience with write access (mandatory) Wireless: Basic operational knowledge Load Balancer: Knowledge or hands-on experience (F5 preferred) SD-WAN: Knowledge or experience required Switches: Operational knowledge, especially Cisco Nexus Excellent communication and troubleshooting skills Make sure all mandatory skill sets are clearly mentioned in the CV , including: Routing & Switching Firewall (with write access) Wireless Load Balancers (F5 preferred) SD-WAN Cisco Nexus switches Skills: access,sd wan,wireless,load balancing (f5 preferred),cisco,load balancers,load,f5,firewall,switching,sd-wan,routing,troubleshooting skills,switches,network l2,firewall configuration and troubleshooting,cisco nexus switches,routing & switching,wireless networking,cisco nexus,nexus,excellent communication skills

Position: Senior Network Engineer Location: Ahmedabad, India Employment Type: Full-time Seniority Level: Senior Industry: Information Technology & Services | Computer Networking | Software About Ray Ray is an innovation-driven technology company redefining enterprise networking. We build secure, cloud-managed connectivity solutions—including SD-WAN, Wi-Fi, and NGFW—tailored for modern distributed enterprises. Our platform is trusted by large BFSI, retail, education, and hospitality organizations. Qualifications & Certifications Advanced Certifications: CCNP, CCIE, Red Hat, or equivalent industry credentials Experience 5+ years of hands-on experience in enterprise networking Proven track record in leading SD-WAN and Wireless network architecture and deployments Experience in handling critical escalations, driving RCA, and mentoring teams Work Schedule Monday to Saturday (10 AM to 7 PM India Time) Extended availability required for high-priority escalations and deployments Flexibility to transition to a 5-day rotational shift schedule in the future, based on business needs Key Responsibilities A. Network Architecture & Escalation Management Lead design and deployment of complex SD-WAN and Wireless network solutions Own RCA and resolution of high-impact issues; guide L3 support activities Function as the senior escalation point for internal teams, partners, and SIs Align network strategies with business needs and compliance standards Act as a technical advisor in key enterprise engagements and partner enablement programs B. Technical Leadership & Collaboration Guide junior engineers and partner teams on best practices and troubleshooting Collaborate with product engineering to provide structured technical feedback Standardize implementation frameworks across regions and verticals Represent networking in cross-functional initiatives (cloud, security, performance) C. Deployment & Optimization Lead full-cycle deployments: design, POC, rollout, performance optimization Ensure operational excellence through documentation and governance of standards Evaluate network management and monitoring solutions for proactive performance insights Core Technical Skills Deep understanding of: DNS, DHCP, VPN, IPSEC, BGP, OSPF, HSRP, 802.11, 802.1x, SNMP Experience with enterprise firewalls (Sophos, Palo Alto, Fortinet, pfSense) Hands-on with L2/L3 switching and routing using Cisco, Juniper, HP Knowledge of cloud networking : AWS, Azure, hybrid connectivity models Integration with identity-based authentication (Cisco ISE, AD, Radius, LDAP) Familiarity with network automation and scripting (e.g., Python, Ansible) Use of tools like Wireshark, SolarWinds, Cisco Prime, Panorama for diagnostics Strong technical documentation and communication skills What You Bring Ownership mindset and problem-solving leadership Ability to work across technical and business teams Experience mentoring engineers and improving support maturity Passion for scalable, secure, and modern networking Why Join Ray? Be a key contributor to India’s next-gen cloud-managed networking platform Lead large-scale projects and influence product direction Competitive compensation, high-growth environment, and innovation-led culture

Not just a job, but a career Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect. About The Team Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do. Network Design And Implementation Design, deploy(New Projects), and configure network infrastructure components, including routers, switches(CISCO), firewalls (PaloAlto, Fortinet etc), and wireless Controllers and Access Points (CISCO), NPS authentication. Collaborate with IT team to plan and execute network expansion projects. Implement network security measures and protocols to protect the organization's data and systems. Hands on with using Visio application for HLD and LDL diagram Network Monitoring And Maintenance Monitor network performance, identify and troubleshoot network issues, and implement necessary solutions. Conduct regular network maintenance activities, including firmware upgrades, patch management, and configuration backups. Perform network capacity planning to ensure scalability and reliability. Network Security Implement and maintain network security policies and procedures, including firewalls, intrusion detection systems, and VPNs. Conduct regular security assessments and vulnerability testing to identify and mitigate potential risks. Respond to security incidents and perform incident analysis, root cause analysis, and remediation. User Support And Training Provide technical support to end-users for network-related issues, including connectivity, access, and performance problems. Assist in the configuration and troubleshooting of network devices for end-users. Conduct user training sessions to enhance network awareness and best practices. Documentation And Reporting Maintain accurate documentation of network configurations, procedures, and troubleshooting steps. Generate reports on network performance, security incidents, Vendor Management Collaborate with vendors and third-party service providers to ensure the security of network-related products and services. Evaluate and select vendors based on their ability to meet security requirements and standards. Establish and maintain strong relationships with vendors, including contract negotiation and performance monitoring. Security Incident Management Respond promptly and effectively to security incidents, following established incident response procedures. Coordinate with cross-functional teams to contain and mitigate the impact of security incidents. Conduct post-incident analysis and implement necessary measures to prevent future occurrences. Global Partner Coordination Serve as the primary point of contact for global partners(NTT) and vendors, ensuring effective coordination and communication. Collaborate with partners to develop and maintain mutually beneficial relationships, fostering a collaborative and productive environment. Coordinate and align network (WAN) strategies and initiatives with global partners, ensuring consistency and adherence to shared security standards. Facilitate regular meetings and discussions with partners to address network concerns, exchange information, Vulnerability Management: Conducting vulnerability assessments, utilizing vulnerability scanning tools, and implementing patch management processes to identify and remediate vulnerabilities in systems and applications Qualifications And Skills Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience as a Network Administrator or in a similar role. In-depth knowledge of network protocols, technologies, and topologies. Strong understanding of TCP/IP, DNS, DHCP, VPN and other network services. Experience with network monitoring and troubleshooting tools. Familiarity with network security principles and best practices. Excellent problem-solving and analytical skills. Experience with security tools and technologies Strong communication and interpersonal skills. Industry certifications (e.g., CCNA, CCNP, CCIE, CEH) are a plus. Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential. Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!

Role & responsibilities Extensive hands-on experience with BGP and EIGRP protocols. Expertise in Meraki SD-WAN , including MX and VMX devices. Experience with cloud platforms, specifically AWS and Azure , for network deployments and integrations. Network troubleshooting (Wireshark) Proficiency in configuring and managing Palo Alto firewalls via Panorama Knowledge of automation tools (e.g., Ansible, Python) for network configuration and management is a plus.

Litmus7 is seeking a Network and Security Support Engineer to provide 16x5 rotational support, manage Palo Alto and Zscaler firewalls, and troubleshoot LAN/WAN/WLAN networks. Experience with LogicMonitor, ServiceNow, and scripting (Python, Ansible, PowerShell) is a plus. This role represents a unique opportunity to shape the digital future of retail while establishing Litmus7 as the definitive strategic technology partner for enterprise retail transformation. Minimum 3+ years of experience in network engineering. Monitoring of network and firewall infrastructure, including links and connectivity health. Enable Network related metrics in monitoring tools. Detection, triage, and resolution of network-related alerts. Escalation and coordination with customers internal teams and third-party partners during major incidents. Drive P1 and Severity calls till closure of RCA. Drive Change Management Process. Handle large volume of tickets, coordinate internally to closure. Documentation and SOP development to fill current knowledge gaps. Proposing and implementing automation improvements for alerting and response. Maintaining incident tracking, resolution, and reporting via ITSM tools. Configuration, monitoring, and policy management for Palo Alto firewalls and Zscaler VPNs. Incident response and resolution for access, connectivity, and policy-related issues. Ongoing firewall rule management, access control reviews, and configuration changes. Coordination with regional teams to ensure language and time zone alignment during business hours. Participation in internal and external compliance activities, including documentation and policy maintenance. Support for ongoing infrastructure initiatives including upgrades, segmentation, and policy consolidation. Technology Environment Monitoring: LogicMonitor. ITSM: ServiceNow. Firewall & VPN: Palo Alto, Zscaler. Firewalls: Palo Alto 420, 1400, 3200 series (in HA). VPN: Zscaler.

Litmus7 is seeking a Network and Security Support Engineer to provide 16x5 rotational support, manage Palo Alto and Zscaler firewalls, and troubleshoot LAN/WAN/WLAN networks. Experience with LogicMonitor, ServiceNow, and scripting (Python, Ansible, PowerShell) is a plus. This role represents a unique opportunity to shape the digital future of retail while establishing Litmus7 as the definitive strategic technology partner for enterprise retail transformation. Minimum 3+ years of experience in network engineering. Monitoring of network and firewall infrastructure, including links and connectivity health. Enable Network related metrics in monitoring tools. Detection, triage, and resolution of network-related alerts. Escalation and coordination with customers internal teams and third-party partners during major incidents. Drive P1 and Severity calls till closure of RCA. Drive Change Management Process. Handle large volume of tickets, coordinate internally to closure. Documentation and SOP development to fill current knowledge gaps. Proposing and implementing automation improvements for alerting and response. Maintaining incident tracking, resolution, and reporting via ITSM tools. Configuration, monitoring, and policy management for Palo Alto firewalls and Zscaler VPNs. Incident response and resolution for access, connectivity, and policy-related issues. Ongoing firewall rule management, access control reviews, and configuration changes. Coordination with regional teams to ensure language and time zone alignment during business hours. Participation in internal and external compliance activities, including documentation and policy maintenance. Support for ongoing infrastructure initiatives including upgrades, segmentation, and policy consolidation. Technology Environment Monitoring: LogicMonitor. ITSM: ServiceNow. Firewall & VPN: Palo Alto, Zscaler. Firewalls: Palo Alto 420, 1400, 3200 series (in HA). VPN: Zscaler.

Key Responsibilities:  Set up and support IPsec VPN tunnels for secure communication between locations.  Assist in the deployment and basic management of SD-WAN solutions.  Configure and maintain firewall rules and security policies under guidance.  Perform routine checks on network health and help resolve common connectivity issues.  Support routing and switching tasks under supervision using OSPF or static routes.  Maintain basic documentation related to network configurations and changes.  Coordinate with internet providers and vendors for service issues.  Provide L1/L2 level support for network-related issues raised by users. Mandatory Technical Skills:  Basic to intermediate knowledge of IPsec VPNs.  Familiarity with SD-WAN platforms (Fortinet, Cisco, or similar).  Experience configuring firewalls such as FortiGate, Palo Alto, or Cisco ASA.  Understanding of network basics: IP addressing, VLANs, NAT, DHCP, ACLs.  Ability to use tools like ping, traceroute, or basic logs for troubleshooting.

Job Title: IT Specialist / Executive Location: Noida Sector 125 Employment Type: Full-Time Department: Information Technology (IT) Reports To: Assistant General Manager About the Role We are looking for a proactive and detail-oriented IT Specialist to manage and support our organization's day-to-day IT operations. The ideal candidate will have strong troubleshooting skills, a solid understanding of IT systems, and the ability to manage hardware, software, and networks. Key Responsibilities Provide first-line technical support to employees for hardware, software, network, and system issues. Install, configure, and maintain operating systems (Windows, macOS, Linux) and applications. Manage user accounts, access rights, and security settings (Active Directory, GSuite/O365, etc.). Set up and maintain desktops, laptops, printers, routers, switches, and other IT hardware. Ensure timely installation of updates, patches, and antivirus across systems. Manage IT inventory including laptops, cables, peripherals, and software licenses. Handle backup procedures and disaster recovery plans. Troubleshoot LAN/WAN, Wi-Fi, and VPN connectivity issues. Support audio/video conferencing tools (Zoom, Google Meet, MS Teams). Maintain documentation of systems, processes, and IT-related policies. Collaborate with vendors and service providers for IT procurement and AMC. Ensure cybersecurity best practices and support data protection protocols. Must-Have Qualifications & Skills Bachelor’s degree or diploma in Information Technology, Computer Science, or related field. 2-5 years of proven experience in IT support, administration, or helpdesk roles. Hands-on experience with: Operating Systems: Windows 10/11, macOS Networking: TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi troubleshooting Office 365 / GSuite administration Basic command line usage (Windows CMD, PowerShell, Terminal) Familiarity with antivirus software, firewalls, and basic cybersecurity practices. Strong problem-solving skills and the ability to work independently. Good communication and documentation skills. Preferred Qualifications & Good-to-Haves Certifications like CompTIA A+, Network+, Microsoft MCSA, Cisco CCNA. Experience with remote support tools (e.g., AnyDesk, TeamViewer, Zoho Assist). Knowledge of server maintenance (Windows Server / Linux). Familiarity with basic scripting or automation tools (PowerShell, Bash). Experience with cloud platforms (AWS, Azure) is a plus. Exposure to CRM, HRMS, or internal business software. Experience supporting IT needs in a hybrid or remote working environment. What We Offer A dynamic and inclusive work environment. Opportunities for learning and skill development. Competitive salary and benefits. Exposure to modern tools, platforms, and tech stacks.

Job Title: Presales Specialist – Network Transformation Department: Sales / Presales Location: Chennai Experience Required: 6–12 years Role Summary We are looking for a highly motivated Presales Specialist – Network Transformation to support our sales and solutioning teams in designing and presenting cutting-edge networking solutions to enterprise clients. This role demands strong technical expertise in legacy and modern network infrastructure, customer engagement, solution design, and proposal preparation to support transformational projects. Key Responsibilities Collaborate with Sales, Solution Architects, and Delivery teams to understand client requirements and translate them into effective network transformation solutions. Lead technical discussions with customers and present proposed solutions, ROI models, and value propositions. Design and document end-to-end network transformation solutions including SD-WAN, MPLS, LAN/WAN, cloud networking, network security, and managed services. Respond to RFPs, RFIs, and RFQs with high-quality technical proposals and presentations. Conduct network assessments and workshops to understand customer environments and suggest optimization/improvement strategies. Build and maintain strong relationships with OEMs, partners, and internal stakeholders. Stay current on emerging technologies and trends in networking and digital transformation. Technical Skills Strong knowledge of traditional and modern networking technologies (e.g., SD-WAN, MPLS, VPN, LAN/WAN, Wi-Fi, Firewalls). Familiarity with cloud-based network infrastructure (AWS, Azure, GCP networking). Understanding of network security, segmentation, and compliance frameworks. Hands-on experience with tools like Cisco, Juniper, Fortinet, Aruba, Versa, Palo Alto, etc. Network certifications preferred: CCNP, CCIE, JNCIP, NSE, etc. Location: Chennai - VPS, Chennai, Tamil Nadu, India

💼 We’re Hiring: Information Technology (IT) Manager | Based in Singapore 🇸🇬 📍 Location: Singapore (On-site / Hybrid) 🕒 Employment Type: Full-time 💻 Department: Technology / IT 🎯 Level: Manager / Mid to Senior-Level Are you a tech-savvy leader who thrives in a fast-paced environment? We’re looking for an experienced IT Manager to lead our technology operations and support our growing digital infrastructure in Singapore . 🔧 Key Responsibilities: Lead the IT team to manage infrastructure, networks, systems, and security Oversee IT policies, risk assessments, disaster recovery & data protection Manage software/hardware procurement, vendor negotiations & service SLAs Collaborate with departments to ensure technology supports business needs Implement and manage cybersecurity protocols and compliance standards Coordinate IT projects, including upgrades, migrations, and integrations Provide strategic planning for scalable and future-proof IT solutions ✅ Requirements: Based in Singapore with valid work authorization Bachelor's degree in Information Technology, Computer Science, or related field 5+ years of experience in IT operations, with at least 2 years in a leadership/managerial role Solid knowledge of networks (LAN/WAN), cloud platforms (AWS, Azure, Google Cloud), and cybersecurity Strong project management skills and ability to handle multiple initiatives Excellent communication and stakeholder management skills 🌟 Nice to Have: Relevant certifications: PMP, ITIL, CISSP, AWS/GCP/Azure Experience with ERP systems, SaaS platforms, and enterprise tools Background in startups, SMEs, or high-growth tech environments Exposure to compliance frameworks (ISO27001, SOC 2, PDPA, GDPR) 🎁 What We Offer: Competitive salary & performance bonuses Leadership role with impact across the organization Hybrid working flexibility Collaborative, tech-driven work culture Modern office in central Singapore

Job Description Expertise in managing Office 365 environments, including mailing and collaboration tools. Proficiency in Active Directory, Group Policy creation, Endpoint backup solutions. OS updates, and software deployment infrastructure. Have understanding and working knowledge on Intune, Azure and Virtualization technologies. Day to day configuration management and operations of firewalls, switches and WAN technologies. Uses knowledge of LAN/WAN systems to help design, support, and setup network. Tests and evaluates network systems to eliminate problems and make improvements. Extensive knowledge of deploying and troubleshooting L2/L3 Multilayer Switching protocols VLAN, STP, VTP, HSRP, MLAG Experienced with various dynamic routing protocols, specifically BGP and experienced with IPsec VPN, Route management using PBRs. Monitor support tickets from start to closure Must be able to work flexible shifts to support the local users . Assist other support team members in the other locations as required. Support other operations, infrastructure and security/compliance projects as required. Escalate all IT issues to management in a timely manner Document operational procedures and process as required Evaluate and respond to situations that may occur causing major issues Qualification Preferred Tech Graduate At least 8-9 years of total IT experience with a minimum of 5 years of experience with IT Helpdesk/Service Desk management in Enterprise environment Strong coordination skills to work with multiple cross functions Proactive and creative, Attention to detail, Excellent research skills Excellent English communication skill (both Written & Verbal) Customer-centric Problem Solver Critical thinker Location: Kolkata - EMBI - A. J. C. Bose Road, Kolkata, West Bengal, India

Responsibilities Technical skills : Experience as an L3 WLAN Network Engineer within a large scale (preferably multinational) technology services environment. Should have strong experience in Cisco Switches 45XX, 3750/ 6500), Cisco Routers (ASR 1000 Series, 72xx/2600/2800, 3800 series). Experience in IP routing protocols (EIGRP and OSPF) configuration and troubleshooting an Enterprise network. QOS, VRF, VRF lite. Switching skills STP, RSTP, PVST, port channeling. Experience in HSRP, NAT, IP SLA configuration and troubleshooting in an enterprise network. Understanding of Network tools Wireshark, Network Observer, Net flow Analyzer MRTG etc MANDATORY/MUST HAVEPRIMARY SKILL: Cisco SDA and Routing & Wireless (CISCO/Aruba/Extreme) SECONDARY SKILL: Switching (CISCO & Juniper) CERTIFICATION : ITIL, CCNP ENSLD ,JNCIP, JNCIE, CCNP-R&S, CCIE-R&S. Engineer must be willing to work in 24X7 rotational shifts (including US, nights, weekends, on call) Communication skills Must have excellent communication skills including written, verbal and presentation Working Experience: 9-15 years of Network support experience in a mid to large sized organization. Certifications Two or more of the following certifications or higher strongly preferred: JNCIP, JNCIE, CCNP-R&S, CCIE-R&S. ITIL Certification

About the Role Network Presales – Expertise in Cisco as the primary OEM, with additional knowledge of Juniper, Arista, Versa, Fortinet, and HP considered an advantage. This is a full-time on-site role based in Noida for a Network Presales, OEM Alliance, Channel Partner position. The role involves business planning, managing relationships with channel partners, driving channel sales, and account management. The candidate will work closely with sales teams and partners to develop and execute effective sales and alliance strategies. Business planning Managing relationships with channel partners Driving channel sales Account management Qualifications Any graduate with technical expertise and relevant certifications Bachelor's degree in Business, Marketing, or related field Required Skills Strong communication skills Proficiency in creating presentations Solid working knowledge of MS Excel, MS Word, and PowerPoint Proficient in Cisco SD-WAN, Cisco SDA, and Cisco ACI, with the ability to create Bill of Materials (BOM) Familiarity with Fortinet, Versa, HP, Juniper, and automation tools such as Python and Ansible is advantageous Preferred Skills Experience in Business Planning and Account Management Strong skills in Channel Partners and Channel Sales Excellent communication and interpersonal skills Ability to develop and maintain relationships with OEM partners and channel partners

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities The Service Desk Analyst is a member of the Service Desk team. They are responsible for first level technical support of all supported applications. They will respond to user inquiries regarding incidents with applications, networks, platforms, and servers. In addition, they will answer questions via phone and electronic mail related to the use of supported software and hardware systems. They will escalate to L2 and L3 as appropriate. Additional responsibilities to include: Provide technical support by phone to customers relating to effective use of technologies including computer, mobility, voice, network connectivity, and various software applications. Thoroughly document all work completed into the appropriate call-tracking and incident management systems. Routinely utilize and contribute to the knowledgebase and actively promotes utilization to both internal and external customers. Ensure appropriate and accurate escalation of incidents that require resolution by other IT groups beyond the Service Desk. Assist in the on-boarding and training of new employees. Other duties as assigned EDUCATION Associate degree in information systems, Business, or related field, or equivalent experience. Technical Skills Computer hardware components, systems, and peripherals Basic computer software applications including MS Office products, email, Internet access, and multimedia technology Knowledgeable with LAN or WAN networking Working knowledge of Windows OS Special Requirements Specific To Job Passion for and responsibility to the customer Personal and corporate integrity Friendly presence, helpful attitude, and self-motivated with demonstrated interpersonal skills Good organizational and problem-solving skills Ability to multitask Ability to work in a highly collaborative environment Ability to work a flexible schedule including overtime as required Experience PC support background and experience working in a call center / phone support environment. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Role & responsibilities Role : Cisco Network Specialist Experience : 10+ Year relevant in Networking Location : (Pan India) Bangalore / Noida Preffered Hybrid Remote 2 days Work from office Shift Timing : 24*7 Rotational Shift Includes night shifts Job Type- Contract to Hire Immediate Joiners *********************************************************************************************** MUST HAVE Mandatory Skills 5+ years of relevant experience on with Dell Switches (Hands on) 8+ years of experience with CISCO Routers & Switches 10+ years of experience on managing LAN & WAN Infrastructures 10+ years experience on Routing & Switching Must have Bachelors Degree Highly Preferred Skills: CISCO ACI & Load Balancing is strongly desired Preferred knowledge of VELO Cloud (Hands-on) and Wireless Adaptive, communication, presentation, and leadership skills Project experience for SDN Infra & Networking Role Responsibilities: Must have great experience on Routing & Switching & Wireless and Firewalls. Responsible for the Cisco ACI network architecture component(s) Must have Palo Alto Experience. Understand and support Data Centre Networks utilizing Cisco Application Centric Infrastructure and Nexus 9k platforms. Contribute to the development and performance of a migration plan from traditional data centre network designs to Cisco ACI. Integrate service appliances to Cisco ACI deployments to include Application Delivery Controllers and Firewalls. G0od understanding of Inter and Intra Tenant traffic flows, contracts Experience in L2 outs, L3 outs, VMM integration Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN Ensuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMS Participate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure components Looking to have strong knowledge of SDWAN (Hands-on) and Wireless Teaming with project managers, cross-functional technology and business teams to ensure successful projects Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Adaptive, communication, presentation and leadership skills Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept Knowledge of Wireless, Nexus, SD-WAN Working knowledge of Networking products from Cisco, Dell & Extreme Networks Skills and knowledge and adherence to ITIL & Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals Rotating on-call, support queue management, preforming network system analysis and reporting Willing to work in 24X7 environment Kindly share resume on nidhi.a@anlage.co.in

System Admin Work Timings: 3.30 AM IST to 12.30 PM IST Experience – 5+ Years Work mode – Remote Essential Technical Skills MS Windows 2016/19 Server, SQL 2012+, Exchange 2013+ Exchange Online Server Administration skills Hardware & software diagnosis of Servers and Workstations VMware Esxi 6.x, 7.x and vSphere Administration Nutanix AHV Administration System backup and Recovery experience (Cohesity Cloud Backup) Defender EndPoint Protection Network Management (TCP/IP, LAN/WAN/VLAN, VPN, DHCP, DNS, Meraki Firewall, Fibre Optic) Cisco Networking, iOS and VOIP Extensive experience with Microsoft Azure and the Microsoft 365 suite. Proficiency in Intune and mobile device management. Strong knowledge of cloud computing and virtualization. Advanced scripting skills, particularly in PowerShell. Excellent problem-solving and analytical skills. Experience with hybrid environment device and user onboarding/offboarding. Knowledge and experience with creating/maintaining group policies and security policies. Experience with AD on-prem and Entra integration and management. Advantageous WAN Acceleration and Proxy – F5 Microsoft 365 SharePoint Mimecast Administration Database Administration - MS SQL experience ITIL Knowledge Fibre Channel networking & iSCSI Azure cloud backup Cyber Security Administration Apple Business Manager / Samsung Knox About Encora Encora is a global company that offers Software and Digital Engineering solutions, with more than 9000 Encorians around the world. Our technology practices include Cloud Services, Product Engineering & Development, Data Modernization & Engineering, Digital Experience, DevSecOps, Cybersecurity, Quality Engineering, Generative AI, among others. At Encora Inc. we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Area(s) of responsibility About Us Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities Job Summary We are seeking a highly experienced and technically proficient Data Center Network & Security Engineer to lead the design, deployment, and management of complex network and security infrastructures. The ideal candidate will have deep expertise across a wide range of technologies including Cisco Nexus, Check Point, Cisco ISE, Palo Alto, Arista, HP Aruba, and Cisco SD-WAN (Viptela), with a strong background in routing protocols, wireless, and data center technologies such as VXLAN, VPC, and VDC. Key Responsibilities Design and implement scalable, secure, and high-performance data center network architectures. Lead deployment and configuration of Cisco Nexus (2K/5K/7K/9K), FEX, VDC, VPC, and VXLAN technologies. Configure and manage Check Point and Palo Alto firewalls, including policy management, VPNs, and threat prevention. Deploy and manage Cisco ISE for network access control and identity-based security. Implement and support Cisco Wireless solutions and Cisco DNAC for automation and assurance. Design and maintain MPLS, BGP, OSPF, and other routing protocols in enterprise environments. Integrate and manage Cisco CUCM for unified communications. Deploy and operate Cisco Viptela SD-WAN solutions. Work with Arista and HP Aruba switches and wireless infrastructure. Create and maintain High-Level Designs (HLD) and Low-Level Designs (LLD), network diagrams, and documentation. Collaborate with cross-functional teams to ensure secure and efficient network operations. Provide mentorship and technical leadership to junior engineers. Required Skills & Qualifications 15+ years of experience in enterprise network and security engineering. Deep Hands-on Experience With Cisco Nexus (2K–9K), FEX, VDC, VPC, VXLAN Cisco ACI Solution Check Point and Palo Alto firewalls Cisco ISE, Cisco DNAC, Cisco Wireless Cisco Viptela SD-WAN, Cisco CUCM Routing protocols: BGP, OSPF, EIGRP, MPLS Arista and HP Aruba networking Strong documentation skills with experience in creating HLDs, LLDs, and operational runbooks. Excellent troubleshooting and problem-solving skills. Strong understanding of network security principles and best practices. Preferred Certifications CCIE (Routing & Switching / Security / Data Center) – Preferred Check Point CCSA/CCSE Palo Alto PCNSE Cisco Certified Specialist (ISE, DNAC, SD-WAN) Education Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

Area(s) of responsibility About Us Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Job Title: Network Build Engineer Experience Required: 8–12 Years Location: [Pune / Mumbai / Noida / Bangalore] Job Type: Full-time / Hybri ________________________________________ Job Summary We are seeking a skilled and experienced Network Build Engineer to lead the deployment, configuration, and management of enterprise network infrastructure. The ideal candidate will have strong hands-on experience in routing, switching, Cisco data center technologies, SD-WAN (Cisco or similar), and network security including firewalls (Palo Alto or equivalent). This role involves working closely with network architects to ensure the smooth implementation and operational stability of network solutions. ________________________________________ Key Responsibilities Build, configure, and manage enterprise network infrastructure across data centers and branch locations. Deploy and maintain Cisco Nexus switches (2K/5K/7K/9K), VPC, VXLAN, and related technologies. Implement and support SD-WAN solutions (Cisco Viptela or similar). Configure and manage firewalls (Palo Alto or equivalent), including policy setup and threat prevention. Address implementation and operational issues during network rollouts. Collaborate with network architects and cross-functional teams to ensure seamless integration and performance. Maintain network documentation including High-Level Designs (HLD), Low-Level Designs (LLD), and operational runbooks. Support and implement routing protocols such as BGP, OSPF, and MPLS in enterprise environments. Ensure network security best practices are followed during deployments. Provide technical guidance and mentorship to junior engineers. ________________________________________ Required Skills & Qualifications 8–12 years of hands-on experience in enterprise networking. Strong expertise in: Routing & Switching (Cisco) Cisco Nexus Data Center Switching (2K–9K, VPC, VXLAN) SD-WAN (Cisco Viptela or similar) Network Security (Palo Alto or similar firewalls) MPLS, BGP, OSPF Experience with Cisco ISE, Cisco Wireless, and Cisco DNAC is a plus. Excellent troubleshooting and problem-solving skills. Strong documentation and communication abilities. ________________________________________ Certifications Mandatory: CCNA or equivalent Preferred: CCNP or equivalent Additional certifications such as Palo Alto PCNSE, Cisco Certified Specialist (ISE, DNAC, SD-WAN) are a plus. ________________________________________ Education Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.

Company Description Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in cyber security, testing of digital media content and quality assurance. Whether, testing, certification, (software) development, cyber security, or data-protection, the experts at Resillion do whatever it takes. We work as long and hard as necessary to get you to market. Job Description Role: IT Technical Support Graduate (2025 Pass out) Qualification: CSE, IT or Similar Background. Location: Bangalore (Hybrid Mode) Position Overview The IT Support Graduate plays a crucial role in ensuring the seamless operation of an organization’s technology infrastructure. As a recent graduate, you will join a dynamic IT team and receive comprehensive training and mentorship to develop your technical and interpersonal skills. This entry-level position provides an excellent pathway for individuals seeking a rewarding career in information technology, offering hands-on experience in troubleshooting, problem solving, and customer service. The role is ideal for individuals eager to learn, passionate about technology, and committed to supporting end-users in a fast-paced environment. Key Responsibilities Technical Support: Provide first- and second-line technical support to staff, resolving hardware, software, and network issues via phone, email, and in-person interactions. Troubleshooting: Diagnose and resolve technical incidents, including operating system failures, application errors, connectivity problems, printer malfunctions, and peripheral issues. User Assistance: Guide and support end-users by answering queries, providing step-by-step instructions, and ensuring customer satisfaction with every interaction. Incident Tracking: Accurately log, track, and update incidents and service requests using the organization’s ticketing system, ensuring timely resolution and proper documentation. Hardware & Software Setup: Assist in the configuration, installation, and maintenance of laptops, desktops, mobile devices, printers, and standard business software. System Maintenance: Perform routine system checks, updates, and backups to maintain the health and security of IT infrastructure. Account Management: Support user account creation, password resets, and permissions management in Active Directory and other internal systems. Security Awareness: Follow security procedures, assist in the enforcement of IT policies, and help educate staff about cybersecurity best practices. Asset Management: Maintain accurate inventory of IT equipment and ensure assets are properly tracked and accounted for. Continuous Improvement: Identify opportunities for process improvements and automation, contributing ideas to enhance service delivery and efficiency. Collaboration: Work closely with IT colleagues, external vendors, and different departments to deliver high-quality support and participate in projects as required. Training: Participate in internal and external training sessions to stay updated with emerging technologies and best practices. Desirable Skills & Attributes Experience with MacOS, Linux, or other operating systems. Exposure to ITIL or other IT service management frameworks. Familiarity with remote support tools and remote desktop applications. Understanding of cybersecurity fundamentals and best practices. Certification in CompTIA A+, Microsoft, or similar entry-level IT qualifications is a plus. Ability to mentor or assist peers and junior team members. Interest in cloud computing, virtualization, or emerging technologies. Qualifications Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent qualification). Strong interest in computers, networking, and technology solutions. Excellent verbal and written communication skills. Keen problem-solving ability and analytical mindset. Ability to work collaboratively within a team and independently with minimal supervision. Familiarity with Microsoft Windows, Office 365, and common business applications. Basic knowledge of computer hardware, software installation, and troubleshooting. Understanding of network fundamentals (e.g., TCP/IP, Wi-Fi, LAN/WAN). Commitment to delivering exceptional customer service and willingness to learn. Adaptability and resilience in a rapidly changing environment.

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. About The Role The Level 3 IT Support Engineer will work within the Airport IT Command Center to manage, monitor, and troubleshoot mission-critical airport systems including baggage handling, flight information display systems (FIDS), passenger check-in, security systems, and airline-hosted applications. The role ensures real-time service continuity across the airport ecosystem, supports escalated incidents, and collaborates with OEMs and airport stakeholders to maintain optimal uptime. What You’ll Do Act as escalation point for complex technical issues impacting airport operations. Monitor and manage critical airport systems such as: BRS (Baggage reconciliation System) CUTE/CUPPS (Common Use Terminal Equipment/Passenger Processing Systems) Bio Metric solutions - Digi Yatra Network - Campus LAN , WAN Respond to priority-1 and priority-2 incidents with real-time resolution focus. Swiftly handle Critical and be Part of Major Incident Management. Coordinate and lead incident bridges during system outages or disruptions. Work with airline DCS (Departure Control Systems) teams and third-party vendors to restore services quickly. Perform post-incident analysis and generate Root Cause Analysis (RCA) reports. Execute routine system health checks, scheduled maintenance, and patching. Maintain shift handover reports and update operational documentation. Follow airport authority and airline IT protocols strictly, including compliance and cyber-security standards. Qualifications ABOUT YOUR SKILLS Minimum 5-7 years in IT infrastructure support, with 2+ years in Level 3 or equivalent in a 24x7 airport or mission-critical setting. Strong troubleshooting expertise in: Windows 2016* Network infrastructure (LAN/WAN, Cisco, Palo Alto , Versa) VMware, Application and middleware services Hands-on experience with ITSM platforms (ServiceNow, Remedy, etc.) Familiarity with industry protocols like IATA messaging (BSM, BPM, BSN) and SITA-based solutions. Must understand aviation SLAs and airport incident escalation models. Strong communication, coordination, and reporting skills. Certifications ITIL v4 Foundation or Intermediate CCNA, PCCSA, MCSA AZ 104 Airport-specific trainings like ACI or SITA-based certifications (added advantage) Work Environment 24x7 operations with rotational shifts On-call availability for critical issues Coordination with multiple stakeholders: Airport Operations, Airlines, OEMs, and IT vendors What We Offer We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development : Level up your skills with our training platforms, including LinkedIn Learning! 🙌🏽 Competitive Benefits : Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Job description: Job Description Job Title: Program Manager – Network & Security Infrastructure Location: Mumbai, India Job Summary: We are seeking a highly experienced Program Manager – Network Infrastructure to lead and manage complex network infrastructure initiatives across enterprise environments. This role requires a deep understanding of networking technologies, project and program management methodologies, and stakeholder coordination to deliver secure, scalable, and high-availability network solutions. The Program Manager will oversee end-to-end delivery of large-scale network programs, such as data center transformation, SD-WAN rollout, global MPLS migrations, wireless architecture upgrades, and integration with security platforms like Zscaler, Cisco ISE, and Palo Alto K͏ey Roles & Responsibilities Key Responsibilities : Program Planning & Governance: Define and own the overall program roadmap for enterprise network infrastructure projects. Develop integrated program plans including scope, timelines, dependencies, risks, and resource allocation. Establish governance mechanisms to monitor program health, track KPIs, and ensure alignment with business objectives. Technical Oversight & Execution Provide technical leadership to ensure infrastructure designs meet high availability, performance, and security standards. Collaborate with Network Architects and Engineers to oversee deployment of: LAN/WAN infrastructure (Cisco, Juniper, Aruba) Data Center Networks (VXLAN, EVPN, Spine-Leaf architecture) Cloud networking (AWS Transit Gateway, Azure vWAN) Wireless access solutions (802.1X, Cisco DNA Center, WiFi6) SD-WAN and edge routing (Cisco Viptela, Fortinet, Versa) Drive lifecycle management programs including hardware refresh, EOL/EOS upgrades, and patch compliance. Stakeholder Management: Engage with C-level executives, InfoSec, compliance, cloud, and application teams to align program outcomes with enterprise goals. Act as the primary point of contact for escalations, decision-making, and cross-functional coordination. Budgeting & Resource Management Develop multi-year CAPEX/OPEX plans aligned with network strategy. Optimize resource allocation across multiple concurrent projects; manage vendor SOWs, contracts, and performance (OEMs and MSPs). Risk, Compliance & Change Management Identify risks and implement mitigation strategies using qualitative and quantitative risk assessments. Ensure network changes adhere to change management policies (ITIL, ISO/IEC 20000). Support audits and security assessments (e.g., PCI-DSS, ISO 27001, NIST 800-53) through documentation and control validation R͏equired Skills Technical Expertise: Deep understanding of networking fundamentals (TCP/IP, BGP, OSPF, MPLS, QoS, NAT, DNS, DHCP) Proven experience managing large-scale deployments of: Campus networks, WAN/LAN, SD-WAN Firewalls (Palo Alto, Fortinet), NAC (Cisco ISE), ZTNA/SASE platforms (Zscaler, Netskope) Network monitoring tools (SolarWinds, Thousand Eyes, Net Brain) Familiarity with hybrid and cloud-native networking (AWS VPCs, Azure vNets, GCP Interconnects) Project & Program Management: 15+ years of experience in IT program management, with at least 5 years in network infrastructure PMP, PRINCE2, or PgMP certification is required Proficiency with Agile/Scrum, SAFe, and waterfall methodologies Hands-on experience with project tracking tools (JIRA, MS Project, Smartsheet, Confluence). Leadership & Soft Skills: Exceptional communication and stakeholder management skills Strong analytical thinking with a solution-oriented mindset Ability to lead cross-functional and distributed teams, including vendor/partner coordination Preferred Qualifications: Master’s degree in computer science, Information Technology, or related field Network certifications such as CCNP/CCIE, JNCIP/JNCIE, or equivalent Experience with mergers, acquisitions, or large-scale network consolidation programs Experience integrating with security platforms and frameworks like MITRE ATT&CK, Zero Trust Architecture, or SASE. K͏ey KPIs Key Performance Indicators (KPIs) : On-time and within-budget delivery of network programs. % reduction in network outages/downtime post-implementation. Compliance adherence scores (ISO 27001, NIST). Stakeholder satisfaction (via program reviews/CSAT). Risk mitigation effectiveness and issue resolution turnaround time. ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position Summary Gruve is seeking a skilled and customer-focused Desktop Support Engineer to join our IT support team. The ideal candidate will provide hands-on and remote technical assistance to end-users, troubleshoot hardware/software issues, and support daily IT operations. This role requires a detail-oriented individual with a strong technical background and excellent interpersonal skills. Key Responsibilities Provide first- and second-level support for desktops, laptops, mobile devices, printers, and other IT assets. Respond to user queries via ticketing system, phone, email, and in-person; resolve or escalate issues as needed. Install, configure, and maintain Windows, macOS, and Linux operating systems and supported applications. Manage user accounts, permissions, and access rights in Azure Active Directory, Microsoft 365, or Google Workspace. Troubleshoot network connectivity issues (LAN/WAN, Wi-Fi, VPN, DNS, etc.). Support collaboration tools (Zoom, Microsoft Teams, Google Meet, etc.). Maintain and deploy system images using tools such as SCCM, Intune, JAMF, or equivalent. Monitor hardware and software inventory; assist in lifecycle management of IT assets. Follow ITIL or internal procedures for incidents, change, and problem management. Document support processes, issue resolutions, and knowledge base articles. Participate in IT projects and support office moves, upgrades, or migrations. Documentation and Process Improvement Maintain up-to-date system/network documentation, runbooks, and change logs. Identify opportunities for automation, optimization, or standardization across the IT environment. Education & Experience Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). 2+ years of experience in desktop support, help desk, or IT technician roles. Technical Skills Proficiency in Windows 10/11, macOS, and Microsoft Office Suite. Working knowledge of Active Directory, Group Policy, and remote management tools. Familiarity with endpoint protection, patching, and basic cybersecurity principles. Basic scripting (PowerShell, Bash, etc.) is a plus. IT certifications such as CompTIA A+, Network+, Microsoft MCP, or ITIL are advantageous. Work Environment Must be comfortable supporting global teams and working in PST or overlapping time zones when required. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.