Posted:4 weeks ago|
Platform:
On-site
Full Time
Key deliverables: Develop and implement global support strategies and OKRs Lead digital-first, AI-driven omnichannel support transformation Build and scale global support teams across multiple time zones Drive automation initiatives and continuous service improvement Role responsibilities: Act as customer advocate across Product, Sales, and Marketing Lead, mentor, and evaluate global support team performance Architect digital CX strategies using HubSpot and AI platforms Monitor industry trends and integrate emerging technologies
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