Everything we do is powered by our customers! Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a connected experience that our customers anticipate, transforming marketing, merchandising, and operations with commerce tools designed to scale with fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by curiosity, creativity, and collaboration to power 5,000+ global brands. Driven by a customer-first mentality, we empower businesses to achieve their goals and grow alongside us. If you're ready to make a significant impact and be part of our transformative journey, Maropost is the place for you. Become a part of Maropost today and help shape the future of commerce! What You'll Be Responsible For Building and managing REST API stack for Maropost Web Apps preferably using ASPNET framework. MUST have good debugging skillset. Good knowledge in .NET, Standard .NET, .NET Core Stacks. MUST have experience in at least 1 production level application using .NET Stack Good understanding of JavaScript internals. MUST have experience in at least 1 production level application using any JavaScript UI framework. MUST have Good SQL experience using SQL Server. MUST have effective communication Skill. Drive innovation within the engineering team, identifying opportunities to improve processes, tools, and technologies. Evaluating and improving the tools and frameworks used in software development. Reviewing the architecture and code written by other developers. What You'll Bring To Maropost B.E/B.Tech 5+ years of hands-on experience with building enterprise grade application Enthusiasm to learn building and managing API endpoints for multimodal clients. Enthusiasm to learn and contribute to a challenging & fun-filled startup. A knack for problem-solving and following efficient coding practices. Extraordinarily strong interpersonal communication and collaboration skills Hands-on experience with tech stacks – .Net / .NET Core / VB.net Hands-on experience in - any JavaScript UI framework (Preferably Angular) Hands-on experience in - any database (preferably using MS SQL Server) Hands-on experience in - any Code versioning platform like GitHub/BitBucket and CI/CD platform like Jenkins/AzureDevOps Frontend: HTML, CSS, JavaScript Familiarity in any of the following will be added advantage - Databases and caching: Redis, CosmosDB, DynamoDB Cloud services: Managing infrastructure with basic services from (GCP/AWS/Azure), such as VMs, API Gateway, and Load Balancers. Monitoring and observability tools: Prometheus, Grafana, Loki, OpenTelemetry. Network protocols and libraries: HTTP, WebSocket, Socket.io. Version control and CI/CD: Jenkins, Argo CD, Spinnaker, Terraform What’s in it for you? You will have the autonomy to take ownership of your role and contribute to the growth and success of our brand. If you are driven to make an immediate impact, achieve results, thrive in a high performing team and want to grow in a dynamic and rewarding environment – You belong to Maropost! Show more Show less

Everything we do is powered by our customers! Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a connected experience that our customers anticipate, transforming marketing, merchandising, and operations with commerce tools designed to scale with fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by curiosity, creativity, and collaboration to power 5,000+ global brands. Driven by a customer-first mentality, we empower businesses to achieve their goals and grow alongside us. If you're ready to make a significant impact and be part of our transformative journey, Maropost is the place for you. Become a part of Maropost today and help shape the future of commerce! About The Position As a Quality Analyst, you will play a pivotal role in ensuring the quality, stability, and reliability of our software solutions. Your focus will span across both manual and automated testing efforts, with a goal to proactively identify issues and ensure that our products meet the highest standards before reaching our customers. This role demands a detail-oriented professional who thrives in a collaborative, fast-paced Agile environment and is passionate about delivering outstanding user experiences through rigorous testing. You will work closely with cross-functional teams—including Development, Product, and Release Engineering—to develop and execute comprehensive test strategies, uncover potential bottlenecks, and continuously improve our QA processes. What You'll Be Responsible For Review requirements, specifications, wireframes, and user documentation to ensure clarity, completeness, and testability. Design, develop, and execute test cases for both manual and automated testing efforts. Evaluate user stories and business requirements for feasibility and create robust test coverage. Perform testing across multiple levels (Functional, System, Integration, Regression, and UAT). Contribute to and maintain automated test scripts using tools such as Selenium, Cypress, or Playwright. Utilize risk-based testing strategies to prioritize test cases and scenarios. Collaborate with release engineering to implement and maintain automated smoke and regression test suites for continuous integration pipelines. Apply quality engineering best practices throughout the Agile development lifecycle. Create clear, concise, and detailed bug reports in accordance with QA standards and best practices. Maintain accurate documentation of test plans, test cases, and test execution status. Ensure traceability between requirements, test cases, and defects. Provide time estimates and help identify dependencies or potential blockers for QA tasks. Participate in sprint planning, retrospectives, and other Agile ceremonies. Continuously research and adopt the latest testing tools, techniques, and industry trends. What You'll Bring To Maropost Bachelor’s degree in computer science, Information Technology, or related field (B.Tech, MCA, etc.). Minimum 3 years of experience in Quality Assurance, with at least 1 year in automation testing and 2+ years in manual testing. Strong knowledge of software QA methodologies, tools, and processes. Practical experience in test automation frameworks and tools such as Selenium, Cypress, or Playwright. Familiarity with performance and load testing tools (e.g., JMeter, LoadRunner) is a plus. Solid understanding of the software development life cycle (SDLC) and Agile methodologies (Scrum/Kanban). Experience with test management and bug tracking tools (e.g., TestRail, Zephyr, Jira). Proficient in version control systems like Git. Domain knowledge in SaaS platforms, Marketing Automation, and Commerce products is highly desirable. Strong analytical and problem-solving skills with keen attention to detail. Ability to work effectively both independently and as part of a team. Excellent verbal and written communication skills. Knowledge of accessibility standards and inclusive testing practices is a plus. What’s in it for you? You will have the autonomy to take ownership of your role and contribute to the growth and success of our brand. If you are driven to make an immediate impact, achieve results, thrive in a high performing team and want to grow in a dynamic and rewarding environment – You belong to Maropost Show more Show less

Key deliverables: Design and optimize scalable database schemas and queries Monitor performance and manage database security and access Implement backup, recovery, and disaster recovery strategies Collaborate with development and infrastructure teams Role responsibilities: Perform database maintenance, upgrades, and patching Tune SQL queries and optimize system performance Create documentation and generate usage/performance reports Support end-users and enforce data governance policies

Key deliverables: Develop and implement global support strategies and OKRs Lead digital-first, AI-driven omnichannel support transformation Build and scale global support teams across multiple time zones Drive automation initiatives and continuous service improvement Role responsibilities: Act as customer advocate across Product, Sales, and Marketing Lead, mentor, and evaluate global support team performance Architect digital CX strategies using HubSpot and AI platforms Monitor industry trends and integrate emerging technologies

Key deliverables: Respond promptly to customer inquiries via phone, email, and chat Troubleshoot and resolve technical issues with SaaS products Document interactions and resolutions accurately in CRM Provide product training and share feedback with development teams Role responsibilities: Work effectively in a 24x7 night shift support environment Collaborate with the support team to ensure customer satisfaction Continuously improve product knowledge and customer service skills Communicate clearly and professionally with customers across channels

Key deliverables: Develop and deliver tailored voice and accent training programs Conduct accent neutralization and communication enhancement sessions Promote cultural sensitivity and inclusive communication Assess progress and provide constructive feedback with detailed reporting Role responsibilities: Lead one-on-one and group training workshops effectively Keep training documentation and generate progress reports Stay updated on industry trends and integrate new training methodologies Foster continuous learning and adapt training to diverse learner needs

Key deliverables: Lead and coach the UI/UX team Develop user flows, storyboards, and wireframes Conduct user research and usability testing Oversee Maropost design systems across products Role responsibilities: Collaborate with Product and Marketing teams Define UX workflows and user interface specs Present findings through workshops and client sessions Advocate for user needs and design innovation

Key deliverables: Lead and coach the UI/UX team Develop user flows, storyboards, and wireframes Conduct user research and usability testing Oversee Maropost design systems across products Role responsibilities: Collaborate with Product and Marketing teams Define UX workflows and user interface specs Present findings through workshops and client sessions Advocate for user needs and design innovation

Key deliverables: Develop and maintain REST APIs and UI components Ensure code quality and drive projects to completion Debug large-scale systems using observability tools Mentor junior engineers and conduct code reviews Role responsibilities: Collaborate with product managers and stakeholders Apply multithreading and asynchronous programming Use Jira, Git, and CI/CD for project management Embrace agile work culture and continuous improvement

Key deliverables: Develop and maintain frontend features using VueJS and React SDKs Collaborate on backend services using TypeScript with Node/Express/Nest Write clean, testable code and contribute to architecture decisions Ensure seamless integration with e-commerce platforms and cloud infrastructure Role responsibilities: Build responsive and maintainable user interfaces Participate in product spec discussions and code reviews Enhance developer experience by introducing tools and best practices Work collaboratively in an Agile, sprint-based environment

Key deliverables: Build and manage REST APIs and backend systems Lead architecture design and prototyping Integrate ML/NLP engines and manage DevOps scaling Drive innovation in tools and processes Role responsibilities: Provide technical leadership and enforce best practices Design scalable, high-performance web applications Collaborate with teams for production deployments Manage monitoring and infrastructure tools

Key deliverables: Respond promptly to customer inquiries via phone, email, and chat Troubleshoot and resolve technical issues with SaaS products Document interactions and resolutions accurately in CRM Provide product training and share feedback with development teams Role responsibilities: Work effectively in a 24x7 night shift support environment Collaborate with the support team to ensure customer satisfaction Continuously improve product knowledge and customer service skills Communicate clearly and professionally with customers across channels

Key deliverables: Build and manage REST API stack using ASP.NET framework Develop and maintain production-level applications with .NET and JavaScript frameworks Drive innovation by improving development tools, processes, and frameworks Review architecture and code, ensuring scalable and performance-driven solutions Role responsibilities: Collaborate to design, develop, and debug enterprise-grade web applications Manage SQL Server databases and optimize backend performance Work with version control and CI/CD pipelines using GitHub/BitBucket and Jenkins/Azure DevOps Support cloud infrastructure and monitoring tools like AWS, GCP, Prometheus, and Grafana

Key deliverables: Develop and optimize .NET-based applications Migrate services to .NET 8 and refactor legacy code Deploy and manage applications on Azure and GCP Maintain and scale Windows services and infrastructure Role responsibilities: Ensure compatibility across Linux and Windows Improve performance through bug fixes and refactoring Collaborate using Microsoft tools for project planning Manage monitoring, security, and CI/CD in Windows environments

Key deliverables: Design and develop robust, maintainable Scala-based backend code Translate business domains into efficient SQL schema structures Collaborate on architectural decisions and conduct code reviews Contribute to CI/CD automation and cloud-native deployments Role responsibilities: Work within a message-based architecture and modern backend stack Ensure quality through comprehensive testing and feedback cycles Participate in cross-functional collaboration and agile planning Recommend tools and process improvements for backend engineering

Key deliverables: Build and manage REST APIs and backend systems Lead architecture design and prototyping Integrate ML/NLP engines and manage DevOps scaling Drive innovation in tools and processes Role responsibilities: Provide technical leadership and enforce best practices Design scalable, high-performance web applications Collaborate with teams for production deployments Manage monitoring and infrastructure tools

Key deliverables: Maintain and monitor infrastructure ensuring availability and performance Design and execute backup and disaster recovery plans Support and optimize cloud-based systems and CI/CD pipelines Collaborate across teams to validate and improve infrastructure solutions Role responsibilities: Manage cloud environments and container orchestration (AWS, GCP, Docker, Kubernetes) Implement infrastructure automation using Terraform, Puppet, Ansible Monitor systems using observability tools like Prometheus, Grafana, New Relic Support version control and deployment processes using Git, Jenkins, Bitbucket

Everything we do is powered by our customers! Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a connected experience that our customers anticipate, transforming marketing, merchandising, and operations with commerce tools designed to scale with fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by curiosity, creativity, and collaboration to power 5,000+ global brands. Driven by a customer-first mentality, we empower businesses to achieve their goals and grow alongside us. If you're ready to make a significant impact and be part of our transformative journey, Maropost is the place for you. Become a part of Maropost today and help shape the future of commerce! About The Position The design team will be elevated in our innovative environment by the UX Manager In addition to leading and actively creating outstanding user experiences, the UX Manager will help to promote a creative, team-oriented, and design-standards-abiding culture. What You'll Be Responsible For Oversee, coach and guide output and performance of a global team of designers. Build out wireframes and designs that re intuitive, visually appealing and drive product adoption. Work closely with product managers and the technical team to define product workflows, interactions, and user interface specs. Create usage scenarios and personas, then test usability of user-friendly products. Conduct user research to comprehend the influence of design and continuously innovate to enhance the user experience. Collaborate with Content and Marketing teams to inform the digital and content strategy. Spearhead Maropost research practice to empower the organization with data and evidence. Act as the voice of the customer by understanding & articulating user behaviours, needs, motivations and goals through research and customer engagement. Plan, lead, present, and/or participate in client and company workshops. Oversee the development of design systems utilized by multiple products in the Maropost product ecosystem. What You'll need to bring to Maropost 5+ years of experience working in a UI/UX role, particularly in the areas of SaaS technology, marketing automation, or eCommerce. Proficiency in end-to-end Product, Service, and UI/UX Design. Experience with leading teams and/or people management. A body of work showcasing strong understanding of user experience design, team leadership, collaboration, agile methodology, design. Multi-tasker with positive energy and attitude to work in a fast-paced, dynamic team environment. Creative, technical, and analytical, who can assess alternatives, risks, and benefits with attention to detai.l Teamwork focused, who can work collaboratively with cross-functional teams (technical and non-technical partners or team members). Strong spoken and written communication skills to effectively communicate, present ideas, and lead workshops. Solid knowledge of designing experiences for web apps, desktop, and mobile platforms. Embrace and contribute to a culture of innovation, excellence, and accountability. You understand the importance of providing and soliciting feedback in a graceful, constructive manner, with suggestions and solutions for improvement to both process and project. A clear, enthusiastic communicator and presenter who can motivate and inspire others, from team members to executive level. What’s in it for you? You will have the autonomy to take ownership of your role and contribute to the growth and success of our brand. If you are driven to make an immediate impact, achieve results, thrive in a high performing team and want to grow in a dynamic and rewarding environment – You belong to Maropost! Show more Show less

Everything we do is powered by our customers! Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a connected experience that our customers anticipate, transforming marketing, merchandising, and operations with commerce tools designed to scale with fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by curiosity, creativity, and collaboration to power 5,000+ global brands. Driven by a customer-first mentality, we empower businesses to achieve their goals and grow alongside us. If you're ready to make a significant impact and be part of our transformative journey, Maropost is the place for you. Become a part of Maropost today and help shape the future of commerce! Roles & Responsibilities Build and manage a REST API stack for Maropost Web Apps. Given the architecture strategy related to our big data, analytics and cloud native product vision, work on the concrete architecture design and, when necessary, prototype it Understanding of systems architecture and ability to design scalable, performance-driven solutions. Drive innovation within the engineering team, identifying opportunities to improve processes, tools, and technologies Drive the architecture and design governance for systems and products under scope, as well as code and design reviews. Technical leadership of the development team and ensuring that they follow industry-standard best practices Evaluating and improving the tools and frameworks used in software development Design, develop and architect complex web applications Integrate with ML and NLP engines. DevOps, DBMS & Scaling on Azure or GCP. Skills & Qualifications B.E./B.Tech. Hands-on experience with tech stacks—RoR and PostgreSQL 7+ years of experience with building, including designing and architecting backend applications, web apps, and analytics, preferably in commerce cloud or marketing automation domains. Experience in deploying applications at scale in production systems. Experience with platform security capabilities (TLS, SSL etc.) Excellent track record in designing highly scalable big data/event-streaming/cloud architectures and experience with having put them in production. Advanced HLD, LLD, and Design Patterns knowledge is a must. Experience of high-performance web-scale & real-time response systems Knowledge of tenant data segregation techniques, such as schema-based multi-tenancy, database-per-tenant, and hybrid approaches, for ensuring data isolation and privacy. Knowledge of networking protocols, security standards, and best practices. Experience in building and managing API endpoints for multimodal clients. In-depth knowledge and hands-on experience in architecting and optimizing large-scale database clusters, specifically MySQL and PostgreSQL, for performance, scalability, and reliability. Proficiency in microservices architecture and containerization technologies (e.g., Docker, Kubernetes). Experience with DevOps practices and tools (e.g., CI/CD pipelines, infrastructure as code). Expertise in database design, including SQL and NoSQL databases, with a specific focus on MySQL and PostgreSQL Experience in implementing advanced indexing strategies, query optimization techniques, and database tuning methodologies for optimizing the performance of MySQL and PostgreSQL databases. Enthusiasm to learn and contribute to a challenging & fun-filled startup. A knack for problem-solving and following efficient coding practices. Very strong interpersonal communication and collaboration skills Advanced HLD, LLD, and Design Patterns knowledge is a must. Hands-on Experience (Advantageous) Proficiency in infrastructure-as-code tools such as Terraform or AWS CloudFormation. Experience with containerization technologies such as Docker and container orchestration platforms like Kubernetes. Proficiency in implementing advanced replication topologies, such as master-slave replication, multi-master replication, and synchronous replication, for MySQL and PostgreSQL databases. Knowledge of database partitioning techniques, such as range partitioning, hash partitioning, and list partitioning, for optimizing storage and query performance in large-scale database clusters. Familiarity with high-availability architectures, such as active-passive and active-active configurations, for ensuring continuous availability and reliability of MySQL and PostgreSQL databases. Familiarity with microservices architecture and related tools such as Istio, Envoy, or Linkerd. Knowledge of CI/CD pipelines and related tools such as Jenkins, GitLab CI/CD, or CircleCI. Experience with monitoring and observability tools such as Prometheus, Grafana, ELK stack (Elasticsearch, Logstash, Kibana), or Splunk. Familiarity with configuration management tools like Ansible, Puppet, or Chef. Proficiency in version control systems such as Git. Knowledge of scripting languages such as Bash, PowerShell, Ruby, or Python for automation tasks. Understanding of cloud-native security practices and tools such as Google Identity and Access Management (IAM), AWS Key Management Service (KMS), or Azure Active Directory. Familiarity with network security concepts such as VPNs, firewalls, and intrusion detection/prevention systems (IDS/IPS). What’s in it for you? You will have the autonomy to take ownership of your role and contribute to the growth and success of our brand. If you are driven to make an immediate impact, achieve results, thrive in a high performing team and want to grow in a dynamic and rewarding environment – You belong to Maropost! Show more Show less

Everything we do is powered by our customers! Featured on Deloittes Technology Fast 500 list and G2s leaderboard, Maropost offers a connected experience that our customers anticipate, transforming marketing, merchandising, and operations with commerce tools designed to scale with fast-growing businesses. With a relentless focus on our customers success, we are motivated by curiosity, creativity, and collaboration to power 5,000+ global brands. Driven by a customer-first mentality, we empower businesses to achieve their goals and grow alongside us. If youre ready to make a significant impact and be part of our transformative journey, Maropost is the place for you. Become a part of Maropost today and help shape the future of commerce! About the position: The design team will be elevated in our innovative environment by the UX Manager In addition to leading and actively creating outstanding user experiences, the UX Manager will help to promote a creative, team-oriented, and design-standards-abiding culture. What Youll be Responsible for: Oversee, coach and guide output and performance of a global team of designers. Build out wireframes and designs that re intuitive, visually appealing and drive product adoption. Work closely with product managers and the technical team to define product workflows, interactions, and user interface specs. Create usage scenarios and personas, then test usability of user-friendly products. Conduct user research to comprehend the influence of design and continuously innovate to enhance the user experience. Collaborate with Content and Marketing teams to inform the digital and content strategy. Spearhead Maropost research practice to empower the organization with data and evidence. Act as the voice of the customer by understanding & articulating user behaviours, needs, motivations and goals through research and customer engagement. Plan, lead, present, and/or participate in client and company workshops. Oversee the development of design systems utilized by multiple products in the Maropost product ecosystem. What Youll need to bring to Maropost 5+ years of experience working in a UI/UX role, particularly in the areas of SaaS technology, marketing automation, or eCommerce. Proficiency in end-to-end Product, Service, and UI/UX Design. Experience with leading teams and/or people management. A body of work showcasing strong understanding of user experience design, team leadership, collaboration, agile methodology, design. Multi-tasker with positive energy and attitude to work in a fast-paced, dynamic team environment. Creative, technical, and analytical, who can assess alternatives, risks, and benefits with attention to detai.l Teamwork focused, who can work collaboratively with cross-functional teams (technical and non-technical partners or team members). Strong spoken and written communication skills to effectively communicate, present ideas, and lead workshops. Solid knowledge of designing experiences for web apps, desktop, and mobile platforms. Embrace and contribute to a culture of innovation, excellence, and accountability. You understand the importance of providing and soliciting feedback in a graceful, constructive manner, with suggestions and solutions for improvement to both process and project. A clear, enthusiastic communicator and presenter who can motivate and inspire others, from team members to executive level. What s in it for you? You will have the autonomy to take ownership of your role and contribute to the growth and success of our brand. If you are driven to make an immediate impact, achieve results, thrive in a high performing team and want to grow in a dynamic and rewarding environment - You belong to Maropost!