Process:- Customer Service, Customer Care, Telesales, Outbound, Inbound - Shifts Timing: -Day Shift - Day rotational shifts - Rotational week off - Good communication - Salary upto 15 to 20k in-hand Required Candidate profile • Airoli, Navi Mumbai, Maharashtra- 400708 If interested WhatsApp HR Vaishnavi:- 7796426971

Team Management: Provide leadership, guidance, and coaching to a team of customer service representatives. Performance Monitoring: Monitor team performance closely to ensure individual and team targets are met or exceeded. Training and Development: Conduct regular training sessions to enhance the skills and knowledge of team members. Quality Assurance: Ensure adherence to quality standards and procedures by conducting regular quality checks and providing feedback to team members. Issue Resolution: Address escalated customer issues and complaints in a timely and effective manner. Reporting: Generate and analyse performance reports to identify trends, areas for improvement, and best practices. Process Improvement: Continuously review and refine processes to optimize efficiency and effectiveness. Team Motivation: Foster a positive and collaborative work environment to motivate team members and promote employee engagement. Communication: Maintain open and transparent communication channels within the team and with other departments. Client Relationship: Build and maintain strong relationships with clients by understanding their needs and ensuring their expectations are met. Email: Krsha.Satish@digitide.com P.No: 8977713990

To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor. Ensuring Improvement of Quality Scores of Employees Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team To ensure that the agent numbers from a New Hire team who enter the re OJT stage is maintained at the lowest Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Utilize the Web based training at the center Coordinate for the logistics requirement forth training at the respective center. Responsible for the certification of the new hire trainings at the respective center Responsible to increase training through put for the respective batch. Responsible for calibrating & shadowing of Trainees on a regular basis. Responsible for the MIS for the aligned process Responsible for the training deliverables) for the aligned process only Any additional project that the function would carry out which would facilitate training and re skilling. This could change from quarter to quarter, like development of e-learning modules, SAP initiative etc. Collection Trainer 8977713990 Krsha.Satish@digitide.com

-Process:- Inbound And Outbound Process -Fresher/ experience both can apply -HSC pass can apply -Salary-15k To 20K in-hand plus incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below)- HR Pratiksha:-8698488197 Perks and benefits High Incentives and growth opportunities.

Work From Office Location - Airoli , Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile Yes Bank sales (versant 3) Ycop / CVM / RL HSC freshers Fixed day shift 9:30 to 9:30 Sunday fixed off Salary fixed 15k inhand Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested candidates can share their CVs on WhatsApp on the number below:- HR Priyanka : 7875990932

- Yes bank VRM (sales) - Inbound and Outbound process - HSC Mandatory - Fresher & experience both can apply - Good English + Good sales knowledge ( Hindi ) - Salary upto 15.5k in hand Required Candidate profile Job location- Airoli, Navi Mumbai, Maharashtra- 400708 Interested can reach out on HR Rahul: 9822687351

Qualification : HSC or Any graduate / Under graduate Work From Office Location - Thane Shifts Timing: - Day Shift Preferred candidate profile Requirements : - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off salary- 24 CTC Rounds of Interviews: HR round Operations round Interested can reach out on HR Rahul:- 9822687351 / rahul.kakade@credicus.co

Position Procurement Manager Location: Hyderabad Roles and Responsibilities : Demonstrate a solid understanding of commercial and contractual terminologies, draft and/or amend a variety of agreements with vendors Advanced knowledge of supply chain, procurement, logistics and payment processes. Contract management - Ensure the organization's contract documentations are accurate and well maintained; inform business and legal team when to take actions Competency in integrated supply chain management software; like SAP etc. Identify opportunities to improve business processes and devise plans for the implementation Resolving day-to-day supply issues and promoting operational consistency. Manage "tactical" vendors regarding onboarding, offboarding, performance, and contract compliance Support the development of vendor performance scorecards in partnership with business teams Partner with internal teams as needed (Plan, Execute and support) to ensure requirements and quality standards are met for sourcing efforts in assigned areas Partner with key internal resources to ensure an effective negotiating strategy is set and aligned to business requirements to obtain the best overall value based on performance Support the development of category strategies and approaches that are aligned to business plans and responsible for the execution of those strategies and delivery of savings Manage critical, complex and high value sourcing projects. Identify and escalate risks, issues, and other action items of vendors Monitor vendor deliverables and contractual obligations Execute and troubleshoot the full lifecycle for purchase operations from order entry, receipts (as needed), invoicing and ongoing business/vendor support accurately, timely, and in accordance with Company's policies and procedures and proper audit trail Ensure vendor payments are made accurately, timely and have proper supporting details Make continuous improvement to the process Stakeholder management and accountability for results Work experience: 7 to 10 years of experience in indirect procurement Multiple sub category experience in an IT services company will be preferred (IT, Non-IT and Professional services) Minimum Qualifications: Bachelor's degree, candidates with certification in procurement or supply management will be preferred Primary Skills: Good communication and interpersonal skills to build effective relationships with stakeholders Ability to influence senior stake holders and cross functional teams A team player with ability to work with people from all levels Knowledge of advanced MS Excel/ MS Office Data collection, collation and representation skills Negotiation, contract management, Problem solving and analytical skills Customer and service centric mind set - placing the user at the heart of the solution Agile and should be able to handle critical, timebound & complex sourcing projects Risk management - should be able to identify potential risks and develop strategies to mitigate it Multi-tasking skill and respond effectively to the challenges faced Self-starter and strong liaising, project management, co-ordination, planning and facilitating skills

Work From Office Location - Airoli, Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile Yes Bank sales (versant 3) Ycop / CVM / RL HSC freshers Fixed day shift 9:30 to 9:30 Sunday fixed off Salary fixed 14.5 ctc Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested candidates can share their CVs on WhatsApp on the number below:- HR Priyanka : 7875990932

Job Type: Full Time Shift Timings: - 10:30 AM to 7:30 PM / 12:30 PM to 9:30 PM (Note: For females shift is specifically 10:30 AM to 7:30 PM) Salary: Competitive, among the best in the industry Benefits: Centralized pickup and drop from Thane Station, health insurance, and performance-based incentives after 3 months of joining. Job Overview: The Auditing and Reconciliation Analyst will be responsible for supporting the auditing process and ensuring the integrity of financial records through meticulous reconciliation. This role is ideal for a CA finalist who is eager to apply their knowledge in a practical setting. Key Responsibilities: Conduct detailed reconciliations of various accounts to identify discrepancies and ensure accuracy. Assist in planning and executing audits, including fieldwork and documentation review. Collaborate with cross-functional teams to gather necessary information for audits and reconciliations. Prepare and present reconciliation and audit findings to management. Maintain accurate documentation and support files for audit purposes. Identify areas for process improvements and contribute to enhancing efficiency in auditing and reconciliation tasks. Stay updated on relevant accounting standards and regulations. Qualifications: CA Finalist or Intern or Inter with a solid understanding of auditing and accounting principles. Prior experience in auditing or reconciliation is an advantage. Strong analytical skills and attention to detail. Proficient in accounting software and MS Excel. Excellent communication and interpersonal skills. Ability to work independently and meet deadlines. What We Offer: Competitive salary and benefits. Professional development opportunities and mentorship. A supportive and collaborative work environment.

SBI General Insurance Process - Inbound - Outbound customer service HSC/GRADUATES 1 year any BPO experience -Salary - 16.5inhand 21k CTC -Rotational Day Shift -Rotational Weekl off. More Details Call HR *HR Vaishnavi :- 7796426971 Required Candidate profile *Job Location- Rabale, Navi Mumbai * Qualification: Min HSC To Any Graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) *HR Vaishnavi :- 7796426971* Perks and benefits * Incentives and growth opportunities. *

Job Title : Field Service Technician Coordinator We are seeking a Field Service Technician Coordinator with experience in identifying and managing IT field technicians and computer repair vendors across different regions in Canada and the US . The ideal candidate will also have experience leading laptop OEM projects, coordinating technician activities, and ensuring that service delivery meets customer expectations in a timely and efficient manner. This role involves managing the logistics of field service requests, building and maintaining relationships with technicians and vendors, and ensuring quality service for IT equipment, particularly laptops. Working hours (Shift): Full-time position working in EST shift. Key Responsibilities: Field Technician & Vendor Identification: Identify and onboard qualified IT field technicians and computer repair vendors in various regions across Canada and the US. Build and maintain a network of reliable vendors and service partners to ensure adequate coverage and service availability across different geographic locations. Ensure technicians and vendors meet performance standards and maintain professional qualifications. Laptop OEM Project Coordination: Lead and coordinate laptop OEM (Original Equipment Manufacturer) projects, ensuring smooth operations, timely delivery, and quality service. Oversee the deployment and maintenance of laptops and related equipment, ensuring all processes are adhered to according to OEM standards and specifications. Manage and monitor the lifecycle of laptops, including installations, upgrades, repairs, and decommissioning. Scheduling & Dispatching: Coordinate and schedule field service technicians for service calls, ensuring timely response and resolution of service requests. Ensure technicians are dispatched efficiently and have the necessary tools and parts to complete their tasks. Work closely with internal teams to ensure that service appointments align with client requirements and priorities. Service Delivery Management: Monitor and manage the quality of field service activities, ensuring compliance with service level agreements (SLAs) and customer satisfaction standards. Track and document field service activities, including technician performance, issue resolution, and service feedback. Ensure that field technicians are equipped with accurate information and troubleshooting resources for effective service delivery. Vendor & Technician Relationship Management: Develop strong, professional relationships with vendors and field technicians to foster collaboration and ensure consistent service delivery. Address any service issues or disputes with vendors or technicians and work towards resolutions. Provide training and guidance to technicians and vendors to ensure high standards of service. Performance Monitoring & Reporting: Track and analyze field service performance, ensuring that all field activities are conducted according to company policies and industry best practices. Generate reports on technician performance, vendor performance, service completion times, and customer satisfaction. Use data insights to identify trends, make process improvements, and ensure operational efficiency. Continuous Improvement & Process Optimization: Collaborate with internal teams to identify areas for improvement in the field service process and implement solutions. Suggest and implement new technologies, tools, or strategies to improve the efficiency of field operations and service delivery. Compliance & Quality Assurance: Ensure that all field operations comply with local regulations, safety standards, and company policies. Conduct regular audits and assessments to ensure service quality, technician competency, and vendor performance. Skills & Qualifications: Education: A degree or diploma in Information Technology, Business Administration, Operations, or a related field is preferred. Experience: 3+ years of experience in field service coordination, vendor management, or a similar role, preferably within the IT or computer repair industry. Proven experience in leading laptop OEM projects, including deployment, repair, and maintenance. Experience in managing field service technicians and coordinating multi-location service delivery, particularly in North America (Canada and the US). Familiarity with IT equipment, laptop configurations, and OEM standards. Prior experience in vendor management and building strong partnerships with service providers. Skills: Strong organizational and multitasking skills to manage multiple technicians, vendors, and service requests simultaneously. Excellent communication skills, both written and verbal, for liaising with clients, technicians, and vendors. In-depth knowledge of field service operations, including scheduling, dispatching, and tracking service requests. Strong problem-solving skills to handle service issues and vendor-related concerns. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and field service management tools. Ability to use reporting tools and data analytics to assess and improve service performance. Personal Traits: Proactive and self-motivated with a focus on customer satisfaction. Strong leadership and team collaboration skills. Attention to detail and a high level of accuracy in documentation and reporting. Ability to work under pressure and meet deadlines in a fast-paced environment. Ability to adapt to changes in technology, client requirements, and operational demands.

Process:- Collection X Bucket Work From Office Shifts Timing: - Day Shift Preferred candidate profile SBI Dhruva Qualification - GRADUATES Experience - 6 months collection Experienced Salary - 16.5k in hand + CTC Shift timing - 8 am to 8 pm (any 9 Hrs shift) 1 Rotational Weekly off. Working days - 6days Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Vaishnavi :-7796426971

Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested can reach out on HR Rutuja:-9822686638

Position: Campaign Executive Location: Navi Mumbai (Seawoods & Turbhe) Role Summary: The Campaign Executive plays a crucial role in executing daily customer communication campaigns (SMS, Email, WhatsApp). This role supports operational setup, monitors live campaign execution, and maintains key reports while coordinating with vendors and internal teams. Key Responsibilities: Set up and launch approved campaigns on various communication platforms in coordination with internal teams, external vendors and DLT portal. Ensure campaign templates are implemented STRICTLY as per regulatory guidelines and internal approvals. Track campaign delivery status, bounce rates, click-throughs, and basic engagement metrics. Maintain day-wise and campaign-wise performance reports. Coordinate with internal business teams for input collation and timelines. Escalate issues or delays to the Campaign Manager with relevant documentation. Ensure adherence to defined SLAs and compliance norms. Skills and Qualifications: Good communication and coordination skills Understanding of bulk messaging tools or campaign software Proficiency in MS Excel for tracking and reporting Basic awareness of regulatory guidelines on customer communication Ability to multitask and manage operational timelines Experience Requirements: 2 to 4 years in campaign execution or digital marketing coordination Tools/Platforms Knowledge: CRM systems (SFDC /MS Dynamics / CRMNext / ZOHO etc. preferred) Campaign management tools (Gupshup, Kaleyra, Adobe, CleverTap etc.) WhatsApp Business APIs Excel and basic analytics Preferred Certifications: Digital marketing certification will be a plus Interested candidate can apply : Raksha.More@Digitide.com

Job Title: Manager Quality Inbound & Outbound Process (BPO/KPO- Domestic Voice Process) Company: Digitide Solutions Limited Location: Bangalore - Kirloskar Business Park, Block C, 1st Floor, Bellary Road, Hebbal, Bangalore 560024 About: Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe. For over 20 years, weve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, weve been able to help our clients master the digital age and stay ahead of the curve. Experiences: overall 12+ years of experiences in Manager Quality we need candidate from BPO/KPO industry mandatory from Domestic Process (Artificial Intelligences project) Salary: Depends upon the round of interview Qualification - Graduate mandatory Mandatory: Six Sigma Role and Responsibility: Oversee daily quality control operations to ensure adherence to company standards. Develop and implement quality assurance strategies and processes. Manage a team of quality analysts and provide necessary training and guidance. Conduct regular audits and inspections to identify areas for improvement. Collaborate with cross-functional teams to resolve quality-related issues. Prepare and present reports on quality metrics and performance to senior management. Ensure compliance with industry standards and regulatory requirements. Drive continuous improvement initiatives through root cause analysis and corrective actions Skills Quality Management Systems (QMS) Lean Six Sigma Root Cause Analysis (RCA) Auditing Statistical Process Control (SPC) ISO Standards Regulatory Compliance Leadership Microsoft Office Suite Data Analysis Escalation Handling Handling rebuttal Interested candidate can apply on email : Raksha.More@conneqtcorp.com

Job Title: Accounts Executive Company: Digitide Solutions Limited Location: Mumbai (Thane) About: Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe. For over 20 years, weve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our clients master the digital age and stay ahead of the curve. Job Type: Full-Time Shift Timings: 10:30 AM to 7:30 PM or 9:00 AM -6:00 PM IST Salary: Competitive, among the best in the industry Benefits: Centralized pickup and drop from Thane Station Health insurance Performance-based incentives after 3 months of joining Qualification: MBA in Finance or M.com or MMS in Finance We are seeking freshers to join our Accounts Payables and Receivables department. This is a fantastic opportunity to gain hands-on experience in a dynamic financial operations environment. Key Responsibilities: Manage and process invoices and payments in a timely manner. Reconcile accounts and address discrepancies. Track and follow up on receivables. Maintain accurate financial records. Assist with monthly reporting and closing activities. What We’re Looking For: Strong numerical and analytical skills. Basic understanding of accounting principles. Excellent communication and interpersonal skills. High attention to detail and problem-solving abilities. Proficiency in Microsoft Excel is a plus. What We Offer: Competitive salary and comprehensive benefits package. Opportunities for professional growth and learning. A friendly and supportive team culture. Mentorship from experienced finance professionals.

Job Title: Python Developer (4+ Years Experience) Location: Remote Job Type: Full-time Experience: 4 to 8 years Notice Period: Immediate Job Summary: We are looking for an experienced Python Developer with 4+ years of hands-on experience in backend development using FastAPI , Celery , and RabbitMQ . The ideal candidate will have strong expertise in building high-performance APIs, distributed systems, and working knowledge of CI/CD pipelines and modern cloud environments. Key Responsibilities: Design, develop, and maintain scalable backend systems using Python and FastAPI . Build and manage asynchronous task queues using Celery and RabbitMQ . Create and consume RESTful APIs for web and mobile applications. Implement and maintain CI/CD pipelines using tools like GitHub Actions, GitLab CI, Jenkins, or Azure DevOps. Optimize performance and scalability of services. Write modular, testable, and efficient code. Collaborate with cross-functional teams including DevOps, front-end, and QA. Conduct code reviews, unit testing, and support production deployments. Ensure security, performance, and data protection across services. Required Skills: 4+ years of professional experience in Python . Proficient in developing APIs using FastAPI (or Flask, Django REST Framework). Strong experience with Celery and RabbitMQ for background task processing. Solid understanding of asynchronous programming in Python. Experience with SQL and/or NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB). Hands-on experience with Docker and containerized deployments. Experience in building and maintaining CI/CD pipelines . Familiarity with version control systems like Git . Strong problem-solving and debugging skills. Good to Have: Experience with Kubernetes and container orchestration. Familiarity with monitoring/logging tools (Prometheus, Grafana, ELK stack). Knowledge of microservices architecture and inter-service communication. Exposure to cloud platforms like AWS, Azure, or GCP. Familiarity with testing frameworks such as pytest or unittest . Education: Bachelor's or Masters degree in Computer Science, Engineering, or a related field.

Position: Mis Executive Location : Navi Mumbai and Mohali Experiences: 6 months to 1 year's experiences Mis Executive Salary Depening upon the round of interview Please share the cv below

Digitide formerly as Conneqt hiring for PMO (IT) Description of the Service requested Requesting proposals for the deployment of a dedicated Project Management Office (PMO) support resource within the Corporate IT function. The selected resource will assist the IT Head Office team in managing day-to-day activities, coordination and follow-ups across departments, and ensuring timely execution of key activities. Scope of Work/ Key Responsibilities: 1. Liaise with Internal teams for status updates, data and inputs as required by IT Head Office 2. Coordinate with departments and regularly update project and action trackers 3. Assist IT Head office team for workshops and events 4. Coordination for weekly reviews agenda, pre-reads 5. Assist in preparing Monthly reports and dashboards 6. Draft Minutes of meeting and ensure follow-ups for the action items 7. Support day-to-day coordination, data collation, and communication Expectations : 1. Minimum 4 years of experience in PMO, Project Coordination in IT 2. Strong written and verbal Communication Skills 3. Experience in working and coordinating with senior leadership. 4. Proficient in MS Excel, Powerpoint & Project Management tools 5. Familiarity with basic IT terminology and applications 6. Highly organized with attention to detail and structured in working style 7. Self-driven and proactive in chasing deadlines, sending reminders, and escalating where needed. 8. Expected to maintain high level of integrity in handling sensitive and confidential data Job location - Thane share resume at kavita.kamtekar@digitide.com