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7.0 years
1 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Loaction:- Hyderabad, Bengaluru, Chennai Rate :- up to 150K exp :- 7+ years Automation Engineer – Band B3 / Location : Anywhere in India Must have minimum 9+ years of progressive, technical experience Experience with Infrastructure automation tools like Ansible, Terraform, iDM Good Experience in Enterprise RPA-Automation Anywhere 360 Good knowledge of scripting languages such as Python, BASH etc. Good Knowledge of RedHat Satellite, Spacewalk Should have worked on Automation projects wrt writing codes, integration, etc Knowledge on APIs Good to have Knowledge in PowerShell, Shell Scripting Basic knowledge of Virtualization Technologies and associated services Good capabilities around capacity planning and analysis. Knowledge of ITIL process Able to define process improvements. Understands systems dependencies and interrelation to the business. Professionalism in dealing with all levels of management and staff. RHCE is preferred Ansible certification would be an advantage ITIL Certification would be an advantage Must function with limited direction and guidance. Must be able to work in a team environment, demonstrate leadership skills, follow established business processes and procedures, prepare knowledge documentation SOP's, and perform changes and preventative maintenance to ensure the smooth day-to-day operations Working Arrangement 24/7 Managed Services Engagement Rotating Shifts Hybrid Working : Client Office @ Hyderabad or ODC (Shared/Hot Desking) located @ Bangalore & Chennai ͏ Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipro’s capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps ͏ Deliver No. Performance Parameter Measure 1. Client Engagement CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) 2. BOT implementation Work done by the bots for platform/non platform accounts, No. of platform accounts per DU ͏ ͏ Mandatory Skills: Infrastructure Automation. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
0 years
1 - 1 Lacs
Cochin
On-site
We are looking for a skilled and motivated Cloud Computing Specialist to join our team. The ideal candidate will help design, implement, and manage cloud-based solutions to ensure secure, scalable, and efficient operations. Key Skills: Strong knowledge of AWS, Azure, or Google Cloud Platform Familiarity with cloud automation tools and scripting Understanding of networking, virtualization, and storage concepts Problem-solving and analytical skills Good communication and teamwork abilities Key Responsibilities: Deploy, manage, and support cloud infrastructure and services Monitor system performance and troubleshoot cloud environments Work with teams to migrate applications and data to the cloud Implement best practices for cloud security and compliance Optimize costs and performance of cloud resources Maintain documentation of cloud architecture and processes Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person Speak with the employer +91 9895308752
Posted 2 weeks ago
7.0 years
2 - 2 Lacs
Gurgaon
Remote
Role Purpose The Administrator IT Infrastructure Administration responds to real-time alert for device health, application health, stability, and performance, this includes outage and degraded performance incidents/problems. The Administrator IT Infrastructure Administration contributes to the continuous improvement of infrastructure monitoring systems while maintaining a set of standards and fix violations. The Administrator IT Infrastructure Administration is an experienced individual contributor on a project/work team. Key Accountabilities Maintain infrastructure devices including performing OS/Hardware/Virtual Machine upgrades, physical replacement, standards compliance and vulnerability research/mitigation. Proactively monitor infrastructure resource utilization and maintain capacity management planning. Compile statistics and build reports on network/application performance. Expected to give guidance on infrastructure configuration management standards. Perform scheduled/planned and emergency approved change implementation and validations Participate in the Post Outage Review process researching documentation around major incident with root cause analysis, follow up activities and lessons learned. Develop and maintain operational procedure documentation and infrastructure diagrams. Expected to work directly with engineering teams for advanced troubleshooting/research on incident resolution and small project implementations. Serves as an escalation point for tier 2 support for complex solution resolution and responsible for root cause analysis (may involve some on call responsibilities). Document/track/manage issues and resolutions. Contact vendors and other 3rd party businesses for trouble/ticket reporting. Coordinate with infrastructure resources (network, systems, storage, database) to implement changes including building configurations. Coordinates the continuous improve infrastructure monitoring systems. Adjust and add proactive alerts and statistics. Identify application/Database/ infrastructure components with opportunity for improvement and escalate as appropriate. Participate in interviewing and onboarding of new staff. Expected to help train and improve new employee troubleshooting skill-set. Key Skills & Experiences Education – Bachelor's in a relevant field of work or an equivalent combination of education and work related experience. Experience – Typically a minimum of 7+ years of progressive work related experience with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position. Technical Skills and Knowledge - Advanced knowledge and experience maintaining, upgrading, and configuring infrastructure systems/devices. Advanced knowledge and experience with application and network monitoring / visualization tools. Advanced knowledge and experience using network/server packet capture tools (sniffer, wireshark, tcp-dump) or Java Thread/Heap dump capture methods. Advanced experience with relevant programming / scripting and source code management tools. Detailed proficiency with multiple modern operating systems, systems integration, API-driven automation and advanced scripting experience. Demonstrated analytical and problem solving skills with ability to correlate cross-platform technologies. Infrastructure/Operating System command line experience including (not limited to) GUI. Familiarity with the software development life cycle from conception through implementation. Hot Skills – Container Technologies (e.g. Docker, Kubernetes) Virtualization (e.g. VMware vSphere, KVM) Operating Systems (e.g. Linux, Windows, IOS) Systems/Storage (e.g. Cisco UCS, EMC VNX) Converged/Hyper-converged infrastructure (e.g. VCE vBlock, Nutanix) Cisco routing/switching Orchestration / Automation Experience (e.g. DevOps and Agile practices) Configuration management (e.g. Chef) Load Balance Technologies (e.g. F5) ELK (Elastic) log management Voice technologies (e.g. Genesys, IVR, CTI integration, Chat and automated response) Call recording platforms (e.g. Verint) Server management platform (e.g. Jira, Service Now) At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Posted 2 weeks ago
140.0 years
4 - 8 Lacs
Gurgaon
On-site
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. Position Title: Unix System Ad II Grade:10 Location: Gurugram, India Working hours: 24x7x365 in shifts and on-call on weekends Responsibility Works on projects or new initiatives to propose and design, configure, implement, and test strategic IT compute and storage solutions to address complex technical and business requirements. Windows Subject Matter Expert Troubleshoots the entire system, primarily relying on proven techniques for IT analysis and evaluation. Installs software packages into the production enterprise computing environments, builds, configures, and tests production level systems and installs incremental changes, patches and upgrades to all enterprise systems. Trains and assists internal support teams on new tools and procedures. Solicits and acts on feedback in a professional manner. Provide support for day-to-day operational tasks such as migration support, monitoring, maintenance, recoveries, and performance tuning. Device management and upgrade support in conjunction with hardware personnel as required. Automates routine maintenance tasks as appropriate and ensures proper backups procedures are in place and in use. Participate in a 24x7 weekly rotation to provide systems support. Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s). Provide Infrastructure services support in all areas needed: storage, networking, operating system, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration. Assist with monthly capacity reports, and recommendations. Standard system administration duties including server install, system/application install and patch management, Windows problem determination and resolution, log analysis, etc. Support, configure and troubleshoot all systems including virtualized and cloud-based systems. Qualifications Minimum of 5-8 years of experience in Systems Administration/Engineering with at least 3 years in a production support role. Windows Operating experience required. The successful candidate should have all applicable operating system certifications for server and storage hardware that is part of the current operational baseline. Advanced experience in complex IT operational environments in various aspects of design, engineering, analysis, testing and ongoing support for their technical area. Advanced knowledge of current trends and techniques for their technical track, including; Relevant platforms and the IT storage systems they are part of; Installation and configuration techniques; Standard protocols; Design implications; Troubleshooting techniques and diagnostic tools; Performance optimization techniques Stays informed about industry directions and standards and how to integrate these into their environment. Large enterprise-level experience in virtualized technologies supporting multiple Operating Systems and environments. Proven ability to document work and work in process driven development environment. Excellent verbal and written communication skills Discover what it’s like to be part of an innovative team revolutionizing digital banking where individuals are rewarded by taking risks and trying new things. It’s time to love what you do! Digital Insight is an Equal Opportunity Employer. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
Posted 2 weeks ago
4.0 - 5.0 years
10 - 14 Lacs
Gurgaon
On-site
We are seeking an experienced Cloud Engineer to manage, support, and enhance our cloud-based infrastructure and virtual environments . You will ensure system availability, performance, and security while working closely with global ICT teams and contributing to ongoing improvements and digital transformation. Qualifications & Experience: Bachelors degree in Information Technology or equivalent 4-5 years of experience in cloud infrastructure and system support Prior experience with complex IT environments and tools Key Skills Required: Mandatory: VMware Virtualization, vSAN, vSphere administration Windows Server (Wintel) systems Advanced troubleshooting in virtual environments Cloud & Infrastructure: Microsoft Azure and Active Directory O365 platform Linux/Unix environments Server tools (SCCM, Citrix, Exchange, Terminal Services) Tools & Practices: PowerShell scripting Incident management and ITIL framework Strong documentation and communication skills General: High availability systems support Security best practices Experience in multi-region, enterprise environments Key Responsibilities: Provide 24/7 L2/L3 technical support for global cloud infrastructure Administer and maintain VMware , Wintel, and associated systems Monitor systems to ensure high availability and performance Troubleshoot hardware, software, and cloud infrastructure issues Implement and document network, security, and system standards Support cloud-based projects and deployments Train internal teams and share technical knowledge Maintain documentation and follow ITIL best practices Ensure compliance with licensing, data protection, and IT security policies Job Types: Full-time, Permanent Pay: ₹1,000,000.00 - ₹1,400,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your total work experience? What is your current CTC? What is your expected CTC? What is your notice period? What level of Network Support you are providing L2/L3? Experience: Active Directory: 4 years (Required) PowerShell: 3 years (Required) Microsoft Dynamics 365: 1 year (Required) Microsoft Windows Server: 3 years (Required) VMWare: 4 years (Required) Work Location: In person
Posted 2 weeks ago
5.0 years
1 - 5 Lacs
Mohali
On-site
We are looking for a skilled System Administrator – IT Support to maintain, upgrade, and manage our software, hardware, and networks. Your goal will be to ensure that our IT infrastructure runs smoothly and efficiently while supporting TAC Security’s employees and systems. Key Responsibilities: Install, configure, and maintain servers, workstations, and IT infrastructure (Windows/Linux). Provide Level 1/2 technical support to internal teams and resolve hardware, software, and networking issues. Monitor system performance and troubleshoot issues to ensure high levels of availability and security. Administer and support Active Directory, DNS, DHCP, email, and endpoint security solutions. Manage backups and disaster recovery plans for critical systems and data. Maintain and support network devices such as routers, switches, and firewalls. Patch management, system updates, and software deployment. Assist with the onboarding/offboarding process (system access, email setup, hardware provisioning). Work closely with the cybersecurity and DevOps teams to ensure system hardening and compliance with security standards. Create and maintain documentation related to IT systems and processes. Participate in audits and ensure compliance with IT policies. Required Skills & Qualifications: Bachelor’s degree in Computer Science, IT, or a related field. 5+ years of experience as a System Administrator or in a similar IT support role. Strong knowledge of Windows/Linux server environments. Familiarity with virtualization (VMware/Hyper-V), Office 365, and cloud platforms (AWS/Azure). Experience in network administration and troubleshooting. Knowledge of ITIL processes and service desk tools (e.g., JIRA, ServiceNow) is a plus. Excellent problem-solving, communication, and organizational skills. Ability to work independently and as part of a team in a fast-paced environment. Job Type: Full-time Pay: ₹11,137.99 - ₹45,107.17 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 9877410686
Posted 2 weeks ago
0 years
3 - 4 Lacs
India
Remote
1. Configuring and managing servers of different operating systems, such as Windows, macOS or Linux, including installing, fixing issues, and upgrading while implementing enhancements to them to improve performance and reliability. 2. Understanding of LAN/WAN/VLAN, TCP/IP, UDP 3. Understanding of all protocols. 4. Maintain and support multi-site windows environment along with hardware and software configuration. (Ex: Windows 10, Windows 11, Windows Server 2016, 2019, 2022, Installation of Office 2019, 2021, Office 365) 5. Management of server migration when required by the client. 6. Taking care of Data Backup of all windows edition. 7. Knowledge & Configuration of RAID, DNS, Active Directory, DHCP, Group Policy. 8. Knowledge and configuration of RADIUS Server in windows as well as Linux. 9. Hardware & Software level Knowledge. 10. Good Communication Skill to Handle Customer Queries. 11. Knowledge About O365, O365 Mail migration, SharePoint, OneDrive 12. Knowledge about Network Printer share. 13. Basic Server Troubleshooting. 14. Knowledge of Cloud Infrastructure (Azure, AWS) 15. Knowledge of Virtualization (VMWARE, HYPER-V, CITRIX) 16. Knowledge of Linux OS, Linux Partition, 17. Basic Linux Troubleshooting. 18. Knowledge about HP and Dell Storage Connectivity and configuration. 19. Knowledge and configuration of Windows Failover Clustering. 20. Knowledge about NMS Server. 21. Knowledge and configuration of NAS Storage. 22. Knowledge and configuration as well as maintenance of Microsoft Exchange Server. 23. Knowledge and configuration and maintenance of Windows and Linux File Server. 24. Knowledge and configuration and maintenance of Remote Desktop Services/Terminal Service. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Application Deadline: 12/07/2025 Expected Start Date: 04/07/2025
Posted 2 weeks ago
2.0 years
1 - 2 Lacs
Sundargarh Town
On-site
Job Title: IT Executive Location: Rourkela Department: IT Employment Type: Full-time Experience Required: 2–4 years Job Summary We are seeking a detail-oriented and proactive IT Executive to join our IT team. The ideal candidate will be responsible for maintaining, upgrading, and managing the company’s hardware infrastructure and providing support for day-to-day IT operations. Key Responsibilities Install, configure, and troubleshoot desktops, laptops, printers, and other peripheral devices. Provide on-site support for hardware and software issues. Maintain and manage hardware inventory, ensuring proper tagging, documentation, and disposal of obsolete equipment. Support software installations, updates, and basic user issues on Windows and/or Linux systems. Manage LAN/WAN setups, including switches, routers, cabling, and network connectivity. Monitor and troubleshoot system performance, ensuring minimal downtime. Assist with data backup and recovery processes. Handle email, internet, and software access permissions based on user roles. Assist in setting up conference rooms, projectors, video conferencing systems, and VoIP phones. Perform routine checks on system health, antivirus updates, and backups. Coordinate with vendors for hardware procurement and warranty issues. Required Skills & Qualifications Bachelor’s Degree or Diploma in Computer Science, IT, Electronics, or related field. 2–4 years of experience in IT hardware support and systems administration. Strong knowledge of Windows OS, basic networking (TCP/IP, DNS, DHCP), and hardware components. Familiarity with IT asset management tools. Basic understanding of firewalls, antivirus, and security practices. Excellent problem-solving skills and ability to work under pressure. Good communication and interpersonal skills. Preferred Qualifications (optional) Experience with Linux-based systems or server administration. Exposure to cloud environments (e.g., AWS, Azure) or virtualization technologies. Knowledge of scripting (PowerShell, Bash) for automation. IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate. Job Type: Full-time Pay: ₹13,000.00 - ₹22,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Shift: Day shift Work Location: In person
Posted 2 weeks ago
8.0 - 12.0 years
5 - 6 Lacs
Chennai
On-site
We are looking for a highly skilled Quality Engineer with strong hands-on experience in Java and Selenium. The ideal candidate should have investment banking experience with a track record of QA in Financial Systems, excellent communication skills and expertise in industry-standard tools like Jira, ALM, Zephyr, Confluence, Jenkins, OpenShift, and Jenkins pipelines. Key Responsibilities Develop automation scripts and framework libraries for both UI and API testing. Actively participate in Delivery Feature Teams with regards to impact analysis of design and implementation. Define test plans and test cases for functional and end-to-end testing. Drive in-sprint automation of Feature Deliveries, whilst championing automation best practices. Perform detailed root cause analysis of defects and manage fix/retest cycles until sign off. Produce regular Test Reports to communicate delivery health to key stakeholders. Mitigate roll-out risk through runbook reviews. Collaborate closely with cross-functional and global teams (QA, Dev and Product Teams) to ensure high-quality product delivery. Troubleshoot issues with Linux, containers, virtualization, and storage environments. Mentor team members, guiding them on technical and domain-related queries. Collaborate on process improvement initiatives within the wider QA team. Operate efficiently and effectively in a global, fast-paced, and complex matrix environment and be flexible with changes in priorities. Required Qualifications & Experience 8-12 years Quality Engineer experience in Financial Industry. Automation Testing, Functional Testing, Selenium, Java, Cucumber, BDD . Strong hands-on experience in QE automation ( UI and API automation ). Strong programming skills in Java. Expertise in Selenium WebDriver and Playwright for UI automation. Experience of developing stubs and drivers. Experience working with Git for version control. Hands-on experience with CI tool such as Jenkins. Previous active contribution to Cucumber automation frameworks. Experience with ALM, Zephyr, Jira, Confluence, Jenkins, OpenShift, Splunk. Strong analytical and troubleshooting skills. Experience in defining, designing & executing test cases Proven ability to work in a global team environment. Excellent verbal and written communication skills. Education: Bachelor’s/University degree or equivalent experience - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Posted 2 weeks ago
7.0 years
0 Lacs
Chennai
On-site
Minimum of 7 years of experience in VMware infrastructure management, with at least 4 years focused on VMware vSAN and Azure VMware Solution (AVS). Expert knowledge of VMware vSphere, ESXi, vCenter, vSAN, and AVS. Strong experience in system architecture design, performance tuning, and troubleshooting at an enterprise level. Proficiency in network and storage configurations for high-performance VMware environments. Advanced scripting skills in PowerShell and VMware PowerCLI. Excellent analytical, problem-solving, and organizational skills. Strong leadership abilities and experience managing complex IT projects. Effective communication skills, capable of explaining complex systems and technologies to a non-technical audience. Relevant VMware certifications such as VMware Certified Professional – Data Center Virtualization (VCP-DCV), VMware Certified Advanced Professional – Data Center Virtualization Design (VCAP-DCV Design), or VMware Certified Design Expert (VCDX) are highly desirable. Vmware Server Admin L3 Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Minimum of 7 years of experience in VMware infrastructure management, with at least 4 years focused on VMware vSAN and Azure VMware Solution (AVS). Expert knowledge of VMware vSphere, ESXi, vCenter, vSAN, and AVS. Strong experience in system architecture design, performance tuning, and troubleshooting at an enterprise level. Proficiency in network and storage configurations for high-performance VMware environments. Advanced scripting skills in PowerShell and VMware PowerCLI. Excellent analytical, problem-solving, and organizational skills. Strong leadership abilities and experience managing complex IT projects. Effective communication skills, capable of explaining complex systems and technologies to a non-technical audience. Relevant VMware certifications such as VMware Certified Professional – Data Center Virtualization (VCP-DCV), VMware Certified Advanced Professional – Data Center Virtualization Design (VCAP-DCV Design), or VMware Certified Design Expert (VCDX) are highly desirable. ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
7.0 years
0 Lacs
Chennai
On-site
Ford Credit's Tech Team in India is actively seeking a highly experienced and strategic Full Stack Automation Engineer with a proven background automating tests for industrial core banking platforms. In this tech role, you will be responsible for establishing, leading, and managing the test automation strategy, standards, and practices specifically for our core banking and integrated financial product systems. You will drive the design, development, and scaling of robust, full-stack automation frameworks, providing comprehensive test coverage for user interfaces, APIs, microservices, and critical integration layers interacting with enterprise core banking systems (such as those provided by Fiserv, FIS, Finacle, or similar). Your expertise will be crucial in ensuring the highest levels of quality, performance, security, and financial data accuracy through efficient and effective automated testing solutions. This position requires you to be a subject matter expert in full-stack test automation, with a demonstrated ability to build and scale test automation frameworks in complex, regulated environments. You will lead by example, mentor teams, and drive the necessary cultural change to embed advanced automation practices across the organization, ensuring the delivery of reliable and compliant financial software. Required Skills: Must Have: 7+ years of progressive experience in Quality Engineering and Test Automation. 5+ years of direct, hands-on testing, QA, or automation experience with at least one of the following industrial core banking platforms: Fiserv, FIS, or Finacle. Strong understanding of core banking domain concepts, processes, and data models (account lifecycle, transaction types, payment processing, interest calculation, regulatory reporting, customer data) and how they function within enterprise systems. Strong Scripting and Programming knowledge in languages such as Java, Python, JavaScript, or Groovy, with proven ability to build robust, maintainable automation frameworks and scripts for complex financial applications. Must have hands-on Experience in Developing Automation Scripts for UI using frameworks/tools like Selenium WebDriver, Appium, Playwright, or Cypress. Experience with BDD frameworks like Cucumber is required. (Experience with tools like Tosca is also valuable but focus on code-based automation skills). Must have strong experience in API Automation using tools/frameworks like Postman, SoapUI, or Rest Assured, specifically for testing APIs, web services, and microservices that interface with or extend the core banking platform. Extensive experience with database testing and advanced SQL scripting for data validation, test data management, and verifying transaction outcomes within relational databases. Exposure to MySQL, SQL Server, and/or PostgreSQL is required. Experience in using build tools like Gradle or Maven and testing frameworks like TestNG. Must have Experience in GitHub for version control and collaborative development of automation code. Very strong experience in designing, implementing, and maintaining CI/CD pipelines (preferred experience with Tekton, Cloud Build, and/or Jenkins) to integrate automated tests and implement quality gates for changes impacting core banking systems. Good to have Public cloud experience, especially GCP, demonstrating the ability to leverage cloud services for test environment management, test execution, and scaling automation infrastructure securely. Must have working experience in Mobile cloud platforms like Headspin or Perfecto for automating testing of mobile banking applications. Must have strong experience with multi-channel and system integration testing, specifically validating data flow and interactions between the core banking system and other internal/external applications. Must have strong knowledge in data visualization and reporting using tools like Extent Report and QlikSense to effectively communicate test results, quality metrics, and automation coverage for banking applications. Experience in using Test management tools like Xray, TestRail, or ALM for managing test cases, execution cycles, and defect tracking within a structured QA process. Must have experience in Jira for issue tracking and project management. Must have experience in designing and automating End-to-End user journeys that simulate real-world banking scenarios across multiple channels and system touchpoints. Ability to work effectively in diversified global teams and projects, collaborating across different time zones and cultures. Advanced troubleshooting skills, with the ability to diagnose and resolve complex issues across the full stack, particularly those involving core banking interactions or data discrepancies. Excellent communication, collaboration, and interpersonal skills, with the ability to articulate technical concepts and quality concerns clearly to both technical and non-technical stakeholders. Understanding of data security and privacy principles (data masking, encryption) and familiarity with regulatory compliance requirements in banking ([Mention specific relevant regulations if known]) as they relate to testing and test data. Nice to Have: Experience with multiple of the listed core banking platforms (Fiserv, FIS, Finacle). Knowledge of performance testing concepts and tools ([e.g., JMeter, LoadRunner]) for high-volume transaction systems. Exposure to Unix and Linux environments for managing test execution or environments. Exposure to AI tools like GenAI for potential applications in test case generation, test data creation, or test analysis. Knowledge on Current Market Trends about the Automation tools and Frameworks, specifically in the FinTech or banking space. Experience with Infrastructure as Code (IaC), Virtualization, and Container Orchestration (Kubernetes - K8s) related to setting up test environments. Preferred Qualification: Bachelor’s Degree in Computer Science, Engineering or equivalent work experience Min of 5+ years of SDET Experience Min of 5+ years of Test Automation Engg. Full Stack Automation Engineer, Core Banking - Role & Responsibilities : Core Banking Automation Strategy & Standards: Establish, lead, and continuously refine the test automation strategy specifically for Ford Credit’s core banking applications and integrated financial products, ensuring rigorous quality standards aligned with business goals, regulatory requirements, and audit needs. Define and implement comprehensive test automation standards, best practices, and guidelines tailored for testing complex, high-transaction financial systems. Full Stack Automation Development: Design, develop, and maintain scalable, robust automated test suites covering the full application stack – including UI (Web and Desktop applications), APIs, and Microservices – with a critical focus on components that interact directly with or extend the core banking platform. Develop and expand advanced test automation frameworks, modernizing them to align with DevOps principles and cloud-native architectures. CI/CD Integration & Quality Gates: Enhance existing automation frameworks and develop new solutions to integrate seamlessly with CI/CD pipelines, ensuring continuous testing of core banking-related code changes. Design and implement automated quality gates and checkpoints within the CI/CD pipeline to prevent regressions and ensure the integrity of builds impacting core banking functionalities. Develop DevOps solutions for automating testing tasks, reporting, and automatically breaking builds upon critical test failures or quality degradation. Comprehensive Testing & Validation: Build and execute a comprehensive automated testing strategy covering unit, integration, regression, performance, and end-to-end testing, with a strong emphasis on validating core banking workflows, transaction processing, and financial data accuracy. Conduct meticulous software testing, verification, and validation of changes, especially focusing on preventing defects and incidents that could impact core banking operations or financial data integrity in production. Data Integrity & Test Data Management: Focus on automating tests that rigorously validate the accuracy, consistency, and integrity of financial data throughout its lifecycle within and across systems interacting with the core banking platform. Ensure the existence and availability of adequate, comprehensive, and appropriately obfuscated/anonymized test data that accurately reflects complex core banking scenarios and complies with data privacy standards and regulations. System Integration Testing: Develop and execute automated tests specifically for integration points between the core banking system and various upstream and downstream applications (e.g., payment gateways, general ledger systems, online/mobile banking platforms), validating data flow and system interactions. Compliance, Security, and Documentation: Create and maintain detailed testing evidence, test reports, and documentation for all automated tests, ensuring full compliance with internal policies, external regulations, and audit requirements specific to the financial industry. Incorporate security testing practices (e.g., API security testing) into automation where relevant, focusing on the secure handling of financial data. Identify and promote the adoption of best practices in code health, testability, observability, and maintainability within the automation code base and the applications being tested, contributing to the overall reliability and auditability of financial systems. Performance & Efficiency: Contribute to identifying and automating performance and load tests for critical core banking transactions and integration points to ensure scalability and responsiveness under peak financial loads. Continuously improve test strategies, test cases, and automation scripts to ensure optimal test coverage and efficient quality engineering practices for the core banking domain. Collaboration & Business Alignment: Collaborate closely with Product Owners, Business Analysts, Software Engineers, and Core Banking domain experts to understand complex financial requirements, define precise testing criteria, and prioritize automation efforts. Support development teams in troubleshooting and resolving technical issues, particularly those related to core banking integrations, data discrepancies, and test environment challenges. Leverage test automation insights to improve the reliability of core banking operations, contributing directly to positive business outcomes and streamlined financial processes.
Posted 2 weeks ago
18.0 years
2 - 2 Lacs
India
On-site
Urgent Hiring! Current Opening: 1 No Newtech Auto components Pvt Ltd Job title: System Administrator Position: Permanent / On Roll (Direct Company Staff) Gender: Male Candidate only Age: 18 to 30 years Experience: 3 years must Salary: 18,000 to 20,000 Per Month Benefits: PF, ESI, Yearly Bonus & Increment, Overtime pay, etc. Department: IT / Infrastructure Location: Chennai Job Summary: We are seeking a skilled and detail-oriented System Administrator to maintain, upgrade, and manage our software, hardware, and networks. The ideal candidate will ensure our IT infrastructure runs smoothly and efficiently, providing technical support and system maintenance to minimize downtime and maintain business continuity. Key Responsibilities: Install, configure, and maintain servers, workstations, and software. Monitor system performance and troubleshoot issues proactively. Administer Active Directory, DNS, DHCP, and other core infrastructure services. Ensure security through access controls, firewalls, and backups. Manage and maintain virtualization platforms (VMware, Hyper-V, etc.). Perform regular system backups and disaster recovery operations. Patch and update operating systems and applications regularly. Create and maintain technical documentation and standard operating procedures. Provide technical support and guidance to users and other IT staff. Monitor and respond to IT tickets and alerts in a timely manner. Collaborate with vendors and other IT personnel for problem resolution. Requirements: Education & Experience: Bachelor’s degree in Computer Science, Information Technology, or related field. Proven experience as a System Administrator, Network Administrator, or similar role (typically 3 years). Technical Skills: Strong knowledge of Linux and/or Windows Server environments. Experience with system monitoring tools (e.g., Nagios, Zabbix, SolarWinds). Familiarity with virtualization technologies (VMware, Hyper-V). Working knowledge of networking protocols, firewalls, and security tools. Scripting skills (e.g., PowerShell, Bash) are a plus. Soft Skills: Strong problem-solving and communication skills. Ability to work independently and as part of a team. Excellent time-management and organizational skills. Please walk-in for an interview at: New Tech Auto Components Pvt. Ltd. No: 134, Sidco Industrial Estate, 12 th Main Road, Thirumudivakkam, Chennai - 600044. Contact Mobile Number: 9500063868. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 9500063868
Posted 2 weeks ago
3.0 years
8 - 9 Lacs
Ahmedabad
On-site
SUMMARY Cloud Administrator should be able to work independently on AWS or Azure cloud platform. This position requires Five (5) year of experience; out of which up to 3 years on data center operations and minimum 2 year on cloud services. Candidate should have intermediate knowledge of Linux / Windows technology, scripting, web server, database, and DevOps tools. Candidate should have hands on experience in diagnosing & troubleshooting cloud and platform level issues. Cloud Administrator should able to configure, monitor and manage cloud infrastructure based on AWS cloud best practice. Candidate should have hands on experience of migrating on-Premises workloads to Public cloud. Candidate should have proven capability to proactive address issues. KEY RESPONSIBILITIES Design, implement and manage cloud Infrastructure including but not limited to identity and Security, Monitoring, Data Storage, Business Continuity Define optimal design patterns and solutions for high availability and disaster recovery for applications Develop solutions architecture and evaluate architectural alternatives for private, public and hybrid cloud models, including IaaS, PaaS, and other cloud services Drive scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and production deployment Ensure delivered solutions meet/perform to technical and functional/non-functional requirements Provide technical expertise and ownership in the diagnosis and resolution of an issue, including the determination and provision of workaround solution or escalation to service owners Ensure delivered solutions are realized in time frame committed; work in conjunction with project sponsors to size and manage scope and risk Provide support and technical governance, expertise related to cloud architectures, deployment, and operations Demonstrate knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability) Demonstrate knowledge of DevOps tool chains and processes Provide thought leadership in industry and to fellow team members across business and technical project Demonstrate forward thinking around where the organization is going and how technology can support these efforts Advocate and define cloud architecture vision from a strategic perspective, including internal and external platforms, tools, and systems Act as the coach and mentor to team members and technical staff on their assigned project tasks Develop a cohesive team and ensure their continued success Lead the definition and development of cloud reference architecture and management systems Conduct product work reviews with team members SKILLS AND EXPERIENCE 5+ years of architecture, design, implementation, and/or support of highly distributed applications (i.e. having an architectural sense for ensuring availability, reliability, etc.). 2+ years of experience in “migrating” on premise workloads to the cloud. Oversight experience on major transformation projects and successful transitions to implementation support teams. Solid understanding of modern authentication protocols and a background in cyber security Deep understanding of cloud computing technologies, business drivers, and emerging computing trends. Understanding of cloud governance technologies for cost management and control. Understanding of common database technologies such as SQL Database/Server, Oracle, MySQL Exposure to multiple, diverse technologies and processing environments Knowledge of all components of cloud technical architecture Strong understanding of network architecture and application development methodologies Proven track record of building deep technical relationships with senior executives and growing cloud consumption share in large or highly strategic accounts. Proven track record of driving decisions collaboratively, resolving conflicts & ensuring follow through. Presentation skills with a high degree of comfort with both large and small audiences. Problem-solving mentality leveraging internal and/or external resources. Exceptional verbal and written communication. Job Types: Full-time, Permanent Pay: ₹70,000.00 - ₹80,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Monday to Friday Night shift Rotational shift Work Location: In person Speak with the employer +91 9099910248
Posted 2 weeks ago
8.0 - 12.0 years
4 - 7 Lacs
Noida
On-site
Join our Team About this opportunity: Looking for an Packet Core Specialist with deep expertise in Evolved Packet Core (EPC) and 5G Core (5GC) technologies, with a strong focus on the planning, design, deployment, and KPI-driven optimization in multi-vendor environments. The role demands a high level of ownership in maintaining network performance and quality within timelines. Roles and Responsibilities Accountable for day-to-day project delivery aligned with Market Area (MA) requirements. Analyze and troubleshoot network KPI degradation issues. Collaborate with internal and external stakeholders to ensure seamless delivery execution. Drive adherence to standard working methodologies and best practices. Responsible for Design, deployment/configuration , troubleshooting, root cause analysis and workaround / solution definition activities according to the Network Problem Ensure all KPIs are consistently met as per agreed SLAs and performance targets. Effective communication and stakeholder management, including customer-facing roles Experience 8-12 years of experience in PS Core network. Expertise in PS Core technologies, with extensive experience in the planning, design, and optimization of multi-vendor networks. Hands-on experience with MME, AMF, PCC, SGW, PGW, SMF, UPF, PCG, DNS, and NFVi nodes for KPI optimization. Strong end-to-end troubleshooting capabilities for resolving packet core KPI degradation. Experience with network probing tools (Wireshark, TShark, NetScout, or vendor-specific tools) Skillset Experience in multi-vendor Packet Core environments, with a strong track record of delivery. Solid understanding of 2G, 3G, 4G, and 5G technologies, particularly in the planning, design, and optimization Proficient knowledge of peer domains such as RAN, CS, and IP. In-depth expertise in virtualization and cloud-native network functions, with practical experience in NFVi/VMware/OpenStack/Kubernetes environments. Knowledge of automation frameworks and tools, with the ability to apply automation for network operations. Good Communication skills. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 769051
Posted 2 weeks ago
5.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Company Overview: Crest Data is a leading provider of data center solutions and engineering/marketing services in the areas of Networking/SDN, Storage, Security, Virtualization, Cloud Computing, and Big Data / Data Analytics. The team has extensive experience in building and deploying various Data Center products from Cisco, VMware, NetApp, Amazon AWS, EMC, and other Global hi-tech Enterprises. Crest Data Systems provides various engineering services including Software Development, QA/Automation, 3rd party Integration/building connectors. Crest also provides various Professional Services including Data Center Training, POC testing, Network Design/Implementation/Migration, and Sales Enablement. Company URL : http://www.crestdata.ai Job Title : Senior/Software Engineer/Technical Lead - Java Experience: 5+ Years Job Location : Ahmedabad, Gujarat Responsibilities Writing clean, high-quality, high-performance, maintainable code Develop and support software including applications, database integration, interfaces, and new functionality enhancements Coordinate cross-functionally to insure project meets business objectives and compliance standards Support test and deployment of new products and features Participate in code reviews Qualifications 4+ years of relevant work experience in Java programming language Bachelor's degree in Computer Science (or related field) Well versed working with Restful web services, Expertise in Object-Oriented Design, Database Design, and XML Schema Experience with Agile or Scrum software development methodologies Ability to multi-task, organize, and prioritize work
Posted 2 weeks ago
7.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Job Responsibilities: Configuring and monitoring firewalls, switches, and routers. Good Experience with Juniper devices. Deep knowledge of Spanning Tree, VLans, VTP. Good knowledge on various tunnelling technologies e.g., VPN, GRE. Upgrade, install and troubleshoot networks, networking hardware devices and software. Good experience in setting up and managing LAN and WAN environment. Knowledge of routing protocols like RIP, OSPF, VRRP, EIGRP and BGP. Maintain inventory of equipment and parts as well as documentation of vendor activities. Develop and document system standards for network devices. Willingness to work night shifts and provide backup support. Qualifications: Bachelor’s degree (or equivalent) in relevant field. 7+ years of experience in network engineering. CCNP (Cisco Certified Network Professional), CCDP (Cisco Certified Design Professional), or CCIE (Cisco Certified Internetwork Expert). Palo Alto Networks Certified Network Security Engineer (PCNSE). FortiGate and SonicWall certifications. Zscaler Certified Professional (ZCP) or other relevant cloud security certifications. JNCIP or equivalent Juniper certifications. CompTIA Security+, CISSP, or other industry-recognized security certifications. Required Skills: Cloud security, firewall management, and networking infrastructure. Extensive hands-on experience with Fortigate, Palo Alto Networks, SonicWall, and Juniper SRX firewalls and security appliances. Expertise in Zscaler, OpenStack, and Neutron cloud technologies, and integration with on-premises infrastructure. Advanced knowledge of networking protocols such as IPsec VPN, GRE, MPLS, BGP, OSPF, EIGRP, and VRRP. Experience with network monitoring tools like SolarWinds, Zabbix, or equivalent platforms. Deep understanding of Layer 2 and Layer 3 switching, including Spanning Tree, VLANs, VTP, and Ethernet LAN Switching. Expertise in network services such as DNS, DHCP, IIS, FTP, and their configuration and management. Proven experience in managing Windows Servers and Linux routing configurations. Strong troubleshooting skills and ability to resolve complex issues related to firewalls, routers, and network configurations. Configure and optimize site-to-site VPNs, remote access VPNs, and IPsec VPNs for secure communications. Perform firewall upgrades, patch management, and troubleshooting for performance and security enhancements. Provide 24/7 support for critical incidents and escalations, ensuring minimal network downtime and business continuity. Mentor junior engineers and provide guidance on advanced networking concepts, security practices, and troubleshooting. Collaborate closely with cross-functional teams (Security, Infrastructure, DevOps) to implement and maintain security controls across networks and cloud environments. About RTDS: Founded in 2010, Real Time Data Services (RTDS) is a group of companies excelling in global information technology, specializing in Cloud Computing and Cloud Telephony. We empower businesses worldwide with technologically advanced solutions that streamline operations and enhance efficiency. Being a market leader, we've catered to 10,000+ clients across the globe, consistently guaranteeing exceptional services. Our Mission: To become the forefront of Tech Global Leaders in Cloud Computing by striving towards excellence in our robust products & services, providing a competitive edge to our customers. Our Vision: Our vision is to achieve excellence through continuous improvement, innovation, and integrity, driven by a results-oriented and collaborative approach. Our Brands: AceCloud: AceCloud is a leading provider of high-performance, affordable cloud solutions for SMBs and enterprises. Its comprehensive suite of services includes: Public Cloud Private Cloud Cloud GPUs Kubernetes Infrastructure as a Service (IaaS) AWS Services Ace Cloud is working closely with AWS for the SMB and Startup verticals PAN India. We specialize in Cloud Assessment, AWS Migration, Application & Database Modernization as well as Data Analytic, Machine Learning and AI. With a strong emphasis on innovation and customer satisfaction, Ace Cloud offers single-click deployment and 24/7 human support to ensure seamless operations for its clients. Learn more: https://acecloud.ai/ Ace Cloud Hosting: Headquartered in Florida, USA, Ace Cloud Hosting is a leader in managed hosting with over 15 years of expertise in cloud-based technologies. Its services include: Accounting/Tax Application Hosting, Managed Security Services Managed IT Services and Hosted Virtual Desktop Solutions Learn More: https://www.acecloudhosting.com/ Key Highlights: Industry Experience: 15+ years in the industry serving over 8,000 clients globally with a team of 600+ employees Data Center Partners: 10+ data center partners located across the USA, UK, and India Strategic Partnerships: Microsoft Direct Partner under the CSP Program. Intuit Authorized Commercial Hosting Provider. AWS Advanced Consulting Partner with Storage & SMB Competencies VMware Enterprise Partner for Infrastructure & Desktop Virtualization solutions Accreditations and Memberships: ISO/IEC 27001:2022 Certified Registered with NASSCOM Member of the Internet Telephony Services Providers’ Association in the UK. Awards and Recognitions: Customer Service Department of the Year Stevie Award (2024) CPA Practice Advisor Readers' Choice Awards (2023) VMware Accelerating Cloud Provider Partner Award (2020) K2 Quality Award for Customer Satisfaction (2019) Great User Experience Award by FinancesOnline (2018) User Favourite Award by Accountex USA (2016) Contact Information Website: https://www.myrealdata.in
Posted 2 weeks ago
5.0 years
0 Lacs
Kochi, Kerala, India
On-site
Introduction Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us. Your Role And Responsibilities As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges. If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to… Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency . Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations. Technical Solution Workshops: Conducting and participating in technical solution workshops. Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions. Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions. Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team. Required Technical And Professional Expertise 5 - 12 years of relevant experience on any of the products - AIOps, Netcool OMNIbus, Netcool Impact Understanding / experience on IBM Turbonomics, IBM Instana and Observability Tools Relevant experience on any of the products - HP Openview , Truesite, BMC Patrol, Moogsoft, Splunk Event Management, HP (OSEM) , CA Tech, BMC Event Manager, Science Logic, Bigpanda, Servicenow, PagerDuty, ManageEngine, Now, Dynatrace, OpsRamp, App Dynamics, VM ware Knowledge of Cloud Pak for Watson AIOps Extensive knowledge of deploying, maintaining, and automating a wide range of operational tasks for the Instana observability and/or equal experience with other application performance monitoring (APM) tool’s. Knowledge of Turbonomic Application Resource Management Extensive experience in the following: Virtualization (VMware / Hyper-V) Experience with at least one of these clouds: AWS, Google Cloud Platform(GCP), IBM Cloud Containers (Kubernetes / OpenShift / Docker) Infrastructure Management (Server / Storage / Network) System administration/engineering experience (Ubuntu and RedHat) Experience with infrastructure as code and configuration management tools (e.g. Terraform, Chef, Ansible) Experience with at least one of these datastores: Kafka, Cassandra, Elasticsearch, Clickhouse, CockroachDB Preferred Technical And Professional Experience Networking (HTTP, Cloudflare, TLS, Akamai, DNS) to troubleshoot network and load balancer issues. Source control (Git, GitHub) and CI/CD pipeline (Jenkins) Software development experience (Golang and Java preferred) Expertise in design, build, deploy and run large-scale production environments and ensuring reliability by analyzing and troubleshooting. Ability to debug, optimize code, and automate routine tasks. Systematic problem-solving approach is key Effective communication skills and a sense of ownership and drive. Familiarity of languages like Java, C, C++, .NET, Python, Shell, Perl, and/or JavaScript, Go, Python, Ruby is an added advantage Familiarity of Java virtual machines and web technologies and debugging Java exceptions in logs, HTTP, HTML, DNS, TCP, etc. Experience with developing monitoring for production components and instrumenting code for observability using Instana or LogDNA.
Posted 2 weeks ago
10.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Responsibilities: Generate pipeline across US and India markets by scaling up marketing efforts in conjunction with sales collaboration Drive organic channels like SEO, SEM, email, social and webinars at scale Collaborate with Sales to optimize the full-funnel conversion journey Build and execute persona-driven content strategies grounded in market and competitor research Leverage AI tools for content, research and creative acceleration- across the entire team Lead, mentor and scale a high-performing marketing team with clear KPIs and ownership Manage campaign budgets and track performance through analytics tools to maximize marketing ROI Qualifications: Graduate in Technology, Communications, Marketing, or a related discipline. Candidates with an MBA from a Tier 1 institute will be preferred. 7–10 years of B2B marketing experience with pipeline accountability Required Skills: Strategic thinking to growth hacks new avenues, and ability to collaborate with cross functional teams Proven expertise in SEO, SEM, email marketing, and webinars Strong experience with Hubspot, Zoho, and marketing automation tools Hands-on use of AI tools like ChatGPT, Claude, Canva for content Demonstrated ability to lead teams and execute multi-channel GTM Passion to hustle and grow- we hire for attitude About RTDS: Founded in 2010, Real Time Data Services (RTDS) is a group of companies excelling in global information technology, specializing in Cloud Computing and Cloud Telephony. We empower businesses worldwide with technologically advanced solutions that streamline operations and enhance efficiency. Being a market leader, we've catered to 10,000+ clients across the globe, consistently guaranteeing exceptional services. Our Mission: To become the forefront of Tech Global Leaders in Cloud Computing by striving towards excellence in our robust products & services, providing a competitive edge to our customers. Our Vision: Our vision is to achieve excellence through continuous improvement, innovation, and integrity, driven by a results-oriented and collaborative approach. Our Brands: AceCloud: AceCloud is a leading provider of high-performance, affordable cloud solutions for SMBs and enterprises. Its comprehensive suite of services includes: Public Cloud Private Cloud Cloud GPUs Kubernetes Infrastructure as a Service (IaaS) AWS Services Ace Cloud is working closely with AWS for the SMB and Startup verticals PAN India. We specialize in Cloud Assessment, AWS Migration, Application & Database Modernization as well as Data Analytic, Machine Learning and AI. With a strong emphasis on innovation and customer satisfaction, Ace Cloud offers single-click deployment and 24/7 human support to ensure seamless operations for its clients. Learn more: https://acecloud.ai/ Ace Cloud Hosting: Headquartered in Florida, USA, Ace Cloud Hosting is a leader in managed hosting with over 15 years of expertise in cloud-based technologies. Its services include: Accounting/Tax Application Hosting, Managed Security Services Managed IT Services and Hosted Virtual Desktop Solutions Learn More: https://www.acecloudhosting.com/ Key Highlights: Industry Experience: 15+ years in the industry serving over 8,000 clients globally with a team of 600+ employees Data Center Partners: 10+ data center partners located across the USA, UK, and India Strategic Partnerships: Microsoft Direct Partner under the CSP Program. Intuit Authorized Commercial Hosting Provider. AWS Advanced Consulting Partner with Storage & SMB Competencies VMware Enterprise Partner for Infrastructure & Desktop Virtualization solutions Accreditations and Memberships: ISO/IEC 27001:2022 Certified Registered with NASSCOM Member of the Internet Telephony Services Providers’ Association in the UK. Awards and Recognitions: Customer Service Department of the Year Stevie Award (2024) CPA Practice Advisor Readers' Choice Awards (2023) VMware Accelerating Cloud Provider Partner Award (2020) K2 Quality Award for Customer Satisfaction (2019) Great User Experience Award by FinancesOnline (2018) User Favourite Award by Accountex USA (2016) Contact Information Website: https://www.myrealdata.in
Posted 2 weeks ago
3.0 - 5.0 years
10 - 14 Lacs
Visakhapatnam
Work from Office
Job Title: Systems Administrator Location : Visakhapatnam (WFO) Experience: Mid-Level: 3-5 years of experience managing IT systems, including servers, networks, and storage in a production environment. Job description Key Responsibilities - System Management: Install, configure, and maintain servers, both physical and virtual, including operating systems and applications. Manage network infrastructure components such as routers, switches, and firewalls. Monitor system performance and ensure high availability of IT services. User and Account Management: Manage user accounts, permissions, and access rights in various systems, including Active Directory. Provide support for end-users, resolving issues related to software, hardware, and network access. Security and Compliance: Implement and maintain security measures to protect systems against unauthorized access, viruses, and other threats. Perform regular security audits and ensure compliance with organizational policies and industry regulations. Manage backups, disaster recovery planning, and execute recovery procedures as necessary. System Monitoring and Maintenance: Monitor systems for performance issues, identify potential bottlenecks, and take proactive measures to resolve them. Perform regular system updates, patch management, and firmware upgrades. Maintain system documentation, including configuration settings, processes, and troubleshooting procedures. Troubleshooting and Support: Diagnose and resolve technical issues related to servers, networks, and applications. Provide Level 2 and 3 support for complex issues that cannot be resolved by helpdesk staff. Collaborate with other IT staff to resolve escalated issues and ensure minimal downtime. Network Administration: Configure and maintain network infrastructure, including VPNs, LANs, and WANs. Ensure network security through appropriate configurations and monitoring tools. Optimize network performance and troubleshoot connectivity issues. Automation and Scripting: Develop and maintain scripts for automation of repetitive tasks, such as backups, monitoring, and user account management. Use tools like PowerShell, Bash, or Python to streamline system administration tasks. Project Management: Participate in planning and execution of IT projects, such as system upgrades, migrations, and new system deployments. Work with vendors to evaluate new technologies and manage the integration of new systems into the existing infrastructure. Backup and Recovery: Manage and monitor backup operations to ensure data integrity and availability. Develop and maintain disaster recovery plans, and conduct regular tests to ensure preparedness. Collaboration and Communication: Collaborate with other IT professionals, developers, and vendors to ensure seamless IT operations. Communicate effectively with non-technical stakeholders, providing clear explanations of technical issues and solutions. Educational Qualifications: 04-year Bachelors degree in Computer Science, Information Technology, or a related field. Certifications (anyone): Cisco Certified Network Associate (CCNA). Red Hat Certified System Administrator (RHCSA). VMware Certified Professional (VCP). Skills & Experience: Technical Skills: Operating Systems: Extensive experience with Windows Server, Linux, operating systems. Virtualization: Proficiency in managing virtual environments using VMware, or similar platforms. Networking: Strong understanding of network protocols, DNS, DHCP, TCP/IP, and network security practices. Scripting and Automation: Experience with scripting languages like PowerShell, Bash, or Python to automate system tasks. Security: Knowledge of security best practices, firewalls, VPNs, and experience in managing antivirus solutions and security patches. Soft Skills: Problem-Solving: Strong analytical and troubleshooting skills to diagnose and resolve complex technical issues. Communication: Ability to communicate technical concepts clearly to non-technical staff and stakeholders. Preferred Experience: Experience with cloud platforms like AWS, Azure, or Google Cloud. Experience in managing hybrid IT environments, integrating on-premise systems with cloud services. Previous experience in IT project management, including system migrations or large-scale deployments.
Posted 2 weeks ago
3.0 - 8.0 years
5 - 15 Lacs
Visakhapatnam
Work from Office
Job Description: 1. Technical Skills: Operating Systems: Extensive experience with Windows Server, Linux, operating systems. Virtualization: Proficiency in managing virtual environments using VMware, or similar platforms. Networking: Strong understanding of network protocols, DNS, DHCP, TCP/IP, and network security practices. Scripting and Automation: Experience with scripting languages like PowerShell, Bash, or Python to automate system tasks. Security: Knowledge of security best practices, firewalls, VPNs, and experience in managing antivirus solutions and security patches. 2. Experience: Mid-Level: 3-5 years of experience managing IT systems, including servers, networks, and storage in a production environment. 3. Soft Skills: Problem-Solving: Strong analytical and troubleshooting skills to diagnose and resolve complex technical issues. Communication: Ability to communicate technical concepts clearly to non-technical staff and stakeholders. 4. Preferred Experience: Experience with cloud platforms like AWS, Azure, or Google Cloud. Experience in managing hybrid IT environments, integrating on-premise systems with cloud services. Previous experience in IT project management, including system migrations or large-scale deployments.
Posted 2 weeks ago
8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Responsibilities: Develop and execute media, analyst, and influencer engagement strategies. Build and manage strong relationships with press, media agencies, and technology analysts in India and international markets. Draft compelling press releases, op-eds, bylines, executive quotes, and media pitches to enhance brand reputation. Own crisis communication protocols and act as the point person for real-time response and narrative control. Drive proactive thought leadership programs and executive visibility in industry events and publications. Design and implement internal comms campaigns to foster transparency, alignment, and engagement. Support leadership communications including speeches, presentations, video messages, and company-wide updates. Collaborate cross-functionally to ensure consistent messaging across product, HR, finance, and engineering teams. Collaborate with marketing, product, and digital teams to develop strategic content that supports brand and business objectives. Program manage marquee events, webinars, product launches, and global announcements. Maintain the press/media charter and content calendar, ensuring timely and aligned storytelling. Serve as the liaison between the company and strategic partners, government bodies, and enterprise clients for PR and brand matters. Manage agency partners, influencer contracts, and content production budgets effectively. Provide research-led reporting on campaign performance, media impact, and brand health metrics. Qualifications: Master’s degree in mass communication, Public Relations, or Journalism. Certifications in Digital Marketing, social media, or Executive Communication. Agency + in-house experience will be a strong plus. Required Skills: 6–8 years of experience in corporate/product communications or public relations, preferably in the technology or cloud domain. Proven experience in stakeholder management across C-suite, media, analysts, and government or enterprise clients. Strong writing, editing, and storytelling skills. Prior exposure to global or APAC-level communication mandates is highly desirable. Comfortable working in a fast-paced, matrixed, and evolving environment. About RTDS: Founded in 2010, Real Time Data Services (RTDS) is a group of companies excelling in global information technology, specializing in Cloud Computing and Cloud Telephony. We empower businesses worldwide with technologically advanced solutions that streamline operations and enhance efficiency. Being a market leader, we've catered to 10,000+ clients across the globe, consistently guaranteeing exceptional services. Our Mission: To become the forefront of Tech Global Leaders in Cloud Computing by striving towards excellence in our robust products & services, providing a competitive edge to our customers. Our Vision: Our vision is to achieve excellence through continuous improvement, innovation, and integrity, driven by a results-oriented and collaborative approach. Our Brands: AceCloud: AceCloud is a leading provider of high-performance, affordable cloud solutions for SMBs and enterprises. Its comprehensive suite of services includes: Public Cloud Private Cloud Cloud GPUs Kubernetes Infrastructure as a Service (IaaS) AWS Services Ace Cloud is working closely with AWS for the SMB and Startup verticals PAN India. We specialize in Cloud Assessment, AWS Migration, Application & Database Modernization as well as Data Analytic, Machine Learning and AI. With a strong emphasis on innovation and customer satisfaction, Ace Cloud offers single-click deployment and 24/7 human support to ensure seamless operations for its clients. Learn more: https://acecloud.ai/ Ace Cloud Hosting: Headquartered in Florida, USA, Ace Cloud Hosting is a leader in managed hosting with over 15 years of expertise in cloud-based technologies. Its services include: Accounting/Tax Application Hosting, Managed Security Services Managed IT Services and Hosted Virtual Desktop Solutions Learn More: https://www.acecloudhosting.com/ Key Highlights: Industry Experience: 15+ years in the industry serving over 8,000 clients globally with a team of 600+ employees Data Center Partners: 10+ data center partners located across the USA, UK, and India Strategic Partnerships: Microsoft Direct Partner under the CSP Program. Intuit Authorized Commercial Hosting Provider. AWS Advanced Consulting Partner with Storage & SMB Competencies VMware Enterprise Partner for Infrastructure & Desktop Virtualization solutions Accreditations and Memberships: ISO/IEC 27001:2022 Certified Registered with NASSCOM Member of the Internet Telephony Services Providers’ Association in the UK. Awards and Recognitions: Customer Service Department of the Year Stevie Award (2024) CPA Practice Advisor Readers' Choice Awards (2023) VMware Accelerating Cloud Provider Partner Award (2020) K2 Quality Award for Customer Satisfaction (2019) Great User Experience Award by FinancesOnline (2018) User Favourite Award by Accountex USA (2016) Contact Information Website: https://www.myrealdata.in
Posted 2 weeks ago
2.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Job Responsibilities: Conduct regular audits of customer interactions, support tickets, and service requests. Identify process gaps, customer pain points, and agent performance trends. Collaborate with Ops Managers and Team Leads to share actionable feedback and drive improvements. Monitor service KPIs like TAT, FCR, Repeat and CSAT, and contribute to service quality initiatives. Help enhance our QA framework, audit sheets, and reporting mechanisms. Support training needs through data-driven insights and trend reports. Qualifications: Bachelor’s degree Minimum 2+ Years of experience in Quality Assurance, preferably in a cloud hosting, SaaS, or technical support environment. Required Skills: Strong understanding of cloud hosting operations, remote desktop environments, and customer support workflows. Excellent analytical, observation, and communication skills. Experience with audit tools, CRM/ticketing platforms (Zoho Desk). Proactive attitude and a keen eye for process improvement. About RTDS: Founded in 2010, Real Time Data Services (RTDS) is a group of companies excelling in global information technology, specializing in Cloud Computing and Cloud Telephony. We empower businesses worldwide with technologically advanced solutions that streamline operations and enhance efficiency. Being a market leader, we've catered to 10,000+ clients across the globe, consistently guaranteeing exceptional services. Our Mission: To become the forefront of Tech Global Leaders in Cloud Computing by striving towards excellence in our robust products & services, providing a competitive edge to our customers. Our Vision: Our vision is to achieve excellence through continuous improvement, innovation, and integrity, driven by a results-oriented and collaborative approach. Our Brands: AceCloud: AceCloud is a leading provider of high-performance, affordable cloud solutions for SMBs and enterprises. Its comprehensive suite of services includes: Public Cloud Private Cloud Cloud GPUs Kubernetes Infrastructure as a Service (IaaS) AWS Services Ace Cloud is working closely with AWS for the SMB and Startup verticals PAN India. We specialize in Cloud Assessment, AWS Migration, Application & Database Modernization as well as Data Analytic, Machine Learning and AI. With a strong emphasis on innovation and customer satisfaction, Ace Cloud offers single-click deployment and 24/7 human support to ensure seamless operations for its clients. Learn more: https://acecloud.ai/ Ace Cloud Hosting: Headquartered in Florida, USA, Ace Cloud Hosting is a leader in managed hosting with over 15 years of expertise in cloud-based technologies. Its services include: Accounting/Tax Application Hosting, Managed Security Services Managed IT Services and Hosted Virtual Desktop Solutions Learn More: https://www.acecloudhosting.com/ Key Highlights: Industry Experience: 15+ years in the industry serving over 8,000 clients globally with a team of 600+ employees Data Center Partners: 10+ data center partners located across the USA, UK, and India Strategic Partnerships: Microsoft Direct Partner under the CSP Program. Intuit Authorized Commercial Hosting Provider. AWS Advanced Consulting Partner with Storage & SMB Competencies VMware Enterprise Partner for Infrastructure & Desktop Virtualization solutions Accreditations and Memberships: ISO/IEC 27001:2022 Certified Registered with NASSCOM Member of the Internet Telephony Services Providers’ Association in the UK. Awards and Recognitions: Customer Service Department of the Year Stevie Award (2024) CPA Practice Advisor Readers' Choice Awards (2023) VMware Accelerating Cloud Provider Partner Award (2020) K2 Quality Award for Customer Satisfaction (2019) Great User Experience Award by FinancesOnline (2018) User Favourite Award by Accountex USA (2016) Contact Information Website: https://www.myrealdata.in
Posted 2 weeks ago
3.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
About Stem Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http://www.stem.com Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems. Responsibilities Identifies customer goals, analyzes plant design documents, and implements projects to requirements. Designs, constructs, and integrates Power Plant Control (PPC) implementations and Data Acquisition Systems (DAS) & SCADA for the Consumer & Industrial and Utility renewable generation markets. Conducts and documents testing, including bench testing, FAT, and SAT. Aid in developing, integrating, and supporting new processes, products, and standardizations. Supports SCADA development efforts around Ignition HMI and Stem’s PowerManager and PowerTrack platforms. Provides appropriate and timely technical advice for PPC, DAS, and SCADA. Assist customers, Stem’s Support Team, and Field Service Teams in solving technical issues. Supports plant commissioning activities with occasional travel to critical sites as needed. Manages project pipelines and stakeholder expectations. Other duties as assigned. Required Qualifications Bachelor's degree in engineering with a minimum of 3-5 years of relevant experience. Familiarity with SQL databases. Knowledge of the following communication protocols: Modbus, DNP3, OPC, IEC-60870, FTP. Competency in the following programming languages: Python, C#, Visual Basic, IEC-61131 Experience integrating layer 2/3 networking hardware and topologies, and serial communications. Solid understanding Power of Plant Control modes and electrical grid stability conditions, and variables. Experience with systematic design, tuning, and troubleshooting of complex control systems. Ability to communicate technical information clearly and concisely to non-SMEs. This role requires strong collaboration, active listening, and critical thinking skills to effectively engage with customers. 3+ years of experience with the following: Controls engineering experience in one of the following industries: renewable power generation, fossil power generation, power distribution, or battery storage. Utilizing PLCs for DAS and closed-loop control integration. Designing, tuning, and troubleshooting PI and PID loops. Industrial SCADA/EMS platforms including Inductive Automation’s Ignition Platform. Preferred Qualifications Knowledge of SEL or Phoenix platforms is a plus. Familiarity with VMware and/or Hyper-V virtualization is a plus. Knowledge of cybersecurity best practices and requirements (NERC-CIP) is a plus. Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws.
Posted 2 weeks ago
8.0 years
0 Lacs
Chandigarh, India
On-site
Position Summary Managed Services Team Leader will be responsible for leading, motivating, and overseeing the day-to-day management of a team of Managed Service Support System Engineers; ensuring that the team provides a first-class service to ITBD’s onshore Clients when dealing with and resolving a variety of managed service inquiries. This is a very customer-focused, hands-on role where the Team Leader will be expected to handle and resolve customer issues as well as undertake the day-to-day management aspects that the post requires. Education and Qualifications >=8 years of IT or related domain. Excellent written and verbal communication skills. Education: Graduate (Any stream) preferably in computer science or related field. Responsibilities Co-ordinate and manage the day-to-day activities of the team by monitoring and managing the distribution of the daily workload evenly across all team members. Motivating, mentoring, and developing a team of 15-20 Engineers (a combination of L1, L2, and L3) to deliver a first-class service. Consult with customers regarding post-sales requirements, and delivery, and will have input into ongoing service reviews. Ensure all Managed Service provisions are delivered on time and following ITBD’s Clients’ expectations and that support is provided accordingly with both internal and external stakeholders. Set clear objectives, evaluate progress against objectives, and instill a performance-oriented culture with a focus on accountability. Conduct monthly one-on-one is with individual team members as well as quarterly reviews. To monitor and record attendance and manage issues as appropriate. Contribute to the ongoing development of the Managed Support function by sharing knowledge, experience, and expertise with other team leaders. Troubleshooting on Wintel, Firewall, and messaging (Office365 and Exchange Servers). Monitoring backups. Troubleshooting networks, virtualization, and Windows servers. To recognize opportunities for improvements to procedures by proactively offering ideas and solutions. Encouraging team input into procedures and practices – assisting them in developing their ideas. Provide an escalation level for problem support, management, resolution, and communication as appropriate. Work with the department’s Service and Process Improvement analysts to ensure all aspects of the department's “business as usual” operations can be maintained to meet customers’ requirements. Work with the Service management function to ensure key SLAs are met for provisioning and support and to ensure progress updates are provided as required where service issues are identified. Ensure activity on projects is regularly monitored to ensure milestones are met. Ensure the Test labs are maintained and supported to agreed standards which will assist team members in continuous learning and development of their technical competencies. Assist the team where required by actively working on customer issues, handling calls, managing tickets and escalations, etc. Capabilities Must-Have Proven experience of 8+ years in a combined customer service handling / Managed Services role. Minimum 4 years’ experience working in an MSP environment is a must with a minimum of 2 years as a Team Leader/Tech Lead. Exceptional knowledge of troubleshooting and hands-on in Desktop, Servers, Networking, AD, O365, and VMWare. Good academic background with a degree or equivalent qualification in Information Technology, Business Studies, Computing, or a relevant subject an advantage. Experience in motivating and leading others or deputizing in the team leader’s absence. Experience in providing structured feedback and coaching others. High standard of communication both written and verbal, must have prior experience with servicing and communicating with onshore Clients. Capable of managing own workload with minimal supervision to tight deadlines. Able to prioritize and distribute team workload effectively. High performer who is recognized as a role model in his current role. Able to deal with challenging client and staffing issues in a professional and supportive manner and to see these through to resolution. Keen to offer ideas and solutions to develop the Managed Services function
Posted 2 weeks ago
4.0 years
0 Lacs
Chandigarh, India
On-site
Job Summary: The IT Administrator – System Administration will be responsible for maintaining, configuring, and ensuring reliable operation of computer systems, network servers, and virtualization environments. This includes supporting secure environments, performing system upgrades, monitoring system performance, and proactively ensuring the highest levels of systems and infrastructure availability. Key Responsibilities: Manage and monitor all installed systems and infrastructure (Windows/Linux). Install, configure, test, and maintain operating systems, application software, and system management tools. Ensure the highest levels of systems and infrastructure availability and security. Support and maintain Active Directory, DNS, DHCP, Group Policy, file systems, etc. Administer firewalls, VPNs, and other security tools in collaboration with the security team. Implement and maintain backup and disaster recovery solutions. Troubleshoot hardware and software issues in a timely manner. Monitor system resource utilization, trending, and capacity planning. Manage cloud environments (e.g., AWS, Azure) and hybrid infrastructure, if applicable. Assist in vulnerability assessments and support patch management. Create and maintain technical documentation, manuals, and procedures. Collaborate with cybersecurity teams to ensure secure system configurations and compliance. Required Skills & Qualifications: Bachelor's degree in computer science, Information Technology, or related field. 2–4 years of experience in system administration, IT support, or infrastructure roles. Strong knowledge of Windows Server, Linux OS, and system scripting (PowerShell, Bash). Experience with virtualization technologies (VMware, Hyper-V). Familiarity with networking concepts: TCP/IP, DNS, DHCP, VPNs, and firewalls. Knowledge of cloud services (AWS, Azure, GCP) and Office 365 administration. Exposure to cybersecurity practices and IT security tools. Good understanding of backup and disaster recovery procedures. Strong troubleshooting and problem-solving skills.
Posted 2 weeks ago
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