429 Veeam Jobs - Page 15

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

You’ll be Responsible for? Implement, manage, and maintain Tanla’s Unix-based enterprise infrastructure supporting critical business systems. Implement, manage, and maintain storage solutions (i.e. SAN & NAS) for Linux, VMware, Nutanix, and Proxmox VE environments. Identify and investigate complex system malfunctions: isolate causes of errors due to servers, desktops/laptops, storage, network, cabling, etc.; work with vendors to resolve hardware and software issues. Monitor usage, capacity, and performance of systems; liaise with users and vendors to address problems and changes in requirements. Maintain system documentation including licensing, hardware and software inventory, security data, user manuals, Visio-style layouts, etc. Manage servers using remote console solutions such as KVM, iLO, and iDRAC, and handle firmware updates and patch management to ensure optimal system performance Implement MBSS and security best practices and perform regular security audits Design and implement new hardware infrastructure, including planning, installation, and configuration of hardware and software Plan and implement upgrades to IT systems; install and configure hardware and software. Ensure systems are properly backed up and monitored; define and implement backup procedures for disaster recovery purposes. Provide technical guidance and direction to less experienced staff. Manage Ticketing queue and issue resolution. You’d have? Bachelor of Science in IT or Computer Science or equivalent experience with a minimum of 8 years of experience in Linux administration Eight (8) plus years of related experience with administration of Unix Systems Administration, three (3) years of VMware and/or Nutanix, and three (3) years scripting experience emphasizing configuration management. Additional Experience (preferred) Seven (7) plus years administering Linux/Solaris systems in a mission-critical environment Three (3) plus years scripting (shell and/or interpreted) Seven (7) plus years Red Hat Linux Administration Five (5) plus years of cloud tenant administration (AWS, GCP, or Azure) Five (5) plus years managing VMware ESX/ESXi or vSphere environments Three (3) plus years with configuration management tools – Ansible preferred NAS/SAN storage experience a plus (HPE and DELL, NetApp preferred) Commvault/Veeam/NetBackup experience a plus Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less

Candidate Job Profile: · Hands on experience for all makes of Hardware’s like Desktops, Laptops, Servers, Storages, Nas BOX, firewall, Network switches etc. · Provide applications support like VMware ,VXrail, Nutanix, Simplivity, Veritas , Veeam, Acronix , AD, Anti-Virus, endpoint Security, O365 etc. . Should have experience worked with system Integrator company.. · Provide support on certification issues with dealers and customers. · Assist with technical documentation such as user’s manuals, installation manuals and other technical support materials by generating technical content, reviewing and editing manuals, tech notes, diagrams, sales collateral, and other documents as needed · Provide after-hours on-call technical support to Dealers, OEMs and Customers on a rotating basis - shared responsibility with other Customer Ops Technicians/Field Support Engineers · Travel required at times on short notice · Understands business models and how they can be exploited · Provide our customers with break-fix reactive support for our print products · Configure system hardware, software and network components · Maintain a professional appearance at all times with regard to dress and personal appearance tools and equipment · Provide user support both face-to-face and over the telephone · Formulating and leading technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. · Develop solutions for large and complex sales opportunities. · Develops and delivers outstanding Microsoft presentations and demonstrations. · Leads any and all aspects of the technical sales process. Advises internal and external Team on overall Technical solutions. · Provides direction and specialist knowledge in applying the technology/application to client business. · Facilitation of client product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell · Leading contributor individually and as a team member, providing direction and mentoring to others. · Developing long lasting and high-quality business relationships with clients by instilling trust and confidence · Working directly with clients to understand their business strategy, Technical requirements & processes · Providing knowledge transfer to the delivery teams to ensure a smooth handover from sales to delivery · Formulation of high quality bids and proposals · Scoping the client solution to enable accurate estimation of the effort · Determining whether the current system can be upgraded or if a new system needs to be installed. · Project managing the design and implementation of the system. · Troubleshooting systems issues as they arise. · Overseeing all the moving parts of the system integration. · Measuring the performance of the upgraded or newly installed system. · Training staff on new and existing Technical Aspect. · Providing the company with post-installation feedback. Required Candidate profile Diploma or Degree holder -Bachelor’s degree in information technology or computer Engineering Managerial experience. Minimum 6 to 7 Years of experience in IT industry Technical Certification Good knowledge on windows and networks administration. Experience on AD/DHCP/DNS is Ø Mandatory Knowledge on VSAN, Hyper - V, Domain, Backup, HCI , Security, O365 Should work independently Excellent interpersonal skills & communication skills Ability to handle of technical team, Need to establish relationship with exiting customer. Exposure on VMware, Citrix, Microsoft Quick learner to the newer technology Should have exposure on Unix , Windows Server Installations& configurations .Exposure on Virtualization technology Exposure on various Messaging Systems Fair Idea of Network topology Exposure on storage , SAN, NAS Excellent problem solving and trouble shooting skills Should find out the RCA's Exposure working for an IT companies under remote service desk/technical support Good knowledge on windows and networks administration. Experience on AD/DHCP/DNS is mandatory. Knowledge on VLAN, VPN, Firewalls. Should have experience for done the entire setup for Datacenters. What we are looking for  Good communication with clients/operational managers – listening and providing answers  Strong problem solving skills  Ability to build from good relationships with clients/operational managers and colleagues, Sales Team  Ability to gather and assimilate information  Up to date knowledge of technical  Ability to be adapt and priorities  Ability to work under pressure and meet deadlines  Ability to think ahead and anticipate problems, issues and solutions  Experience of developing creative and client-pleasing solutions to complex business problems  Team Handling and Team Management with leadership Quality You will get to: 1. Work closely with and be part of a truly amazing team 2. Join a fast-growing company early, make a difference and enjoy the ride 3. Challenge yourself and take your career to the next level 4. Enjoy a competitive compensation package with unlimited earning potential skills. Industry : Information Technology & Services. Employment Type Full-time. Show more Show less

Administers Commvault backup and recovery solutions, ensuring data protection and disaster recovery readiness.

The Big Data role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Big Data domain.

The Big Data role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Big Data domain.

Databackup and restoration strategy, Dataguard, Veeam Required Skills

environmental, pharmaceutical and cosmetic product testing and in AgroScience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Young and dynamic, we have a rich culture, and we offer fulfilling careers. About Eurofins AME IT Service India Eurofins AME IT Services India, EAITS is a fully owned subsidiary of Eurofins Scientific and functions as an Asian IT Delivery Center exclusively catering to Eurofins regional IT business needs. The IT services we deliver out of EAITS impacts the global network of Eurofins labs and services. The primary focus at EAITS is to develop the next generation IT services ( Enterprise IT Infrastructure, Cloud transformation, InfoSec, DevOps/DevSecOps, etc.), plus management of LIMS (Lab Information Managementsystem), Customer portals, e-commerce solutions, ERP/CRM system, Mobile & B2B solutions for various Eurofins Laboratories regionally. EAITS India is a Young, Dynamic and Growing organization with lot of career growth prospects. We strongly believe that our people are our assets and we ensure that all our staff are provided with great work environment, good benefits and challenging global projects to enable a fulfilling career. We are committed to provide enriching experience to our employees. POSITION TITLE Backup & Storage Admin WORKING LOCATION Bangalore, India OBJECTIVE : REQUIRED EXPERIENCE AND S: Experience: 5 to 8 years Technology skills: Mandatory - Backup administration and Consulting Experience in Commvault, Veeam, Azure native backup and related products. - Good trouble shooting skills and being able to mentor backup specialists and handle Escalated calls. - Must have worked on large production backup environments. - Must have comprehensive and expert knowledge of backup architecture and its hardware / software products. - Backup appliances & Tape library (Physical & Virtual) administration skills. - Should have designed and managed Highly Available / Disaster Recovery infrastructure. - Must have experience in Azure Native backup, disaster & recovery, architecture, and implementation. Essential Skills: - Commvault backup product experience- Network knowledge, including bandwidth, NIC configuration, CIFS, NFS, and NDMP is required.- Exposure to Snapshot based backups.- Experience in Database backups.- Knowledge on AD, Exchange & SharePoint backups.- Exposure to OS and Databases.- Knowledge on vaulting.- Good understanding of VMware technologies.- NetApp storage administration Volume/LUN/share creation- NetApp replication experience on Snap vault & Snap mirror- Expertise in trouble shooting (IO profiling, performance fine-tuning, etc.) and implementing best practices.- Experience in Storage and backup audits.- Experience in designing and architecting solutions.- Presentation skills/Handling client visits.- Knowledge on Problem management & incident management.- Run books & SOPs creation & implementing best practices. PREFERED CANDIDATES The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas; and the discipline to pay attention to deadlines, details and quality. Good communication and interpersonal skills to interact with team in Europe BE Computer Science/MCA or any other Bachelors degree with the right experience Will be an added advantage if worked on Laboratory related applications

Looking for challenging role? If you really want to make a difference - make it with us Can we energize society and fight climate change at the same time? At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world’s energy systems. Their spirit fuels our mission. Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind. Sounds like you? Your new role – challenging and future- oriented: Installation and Configuration: Installing and configuring Windows operating systems, software, and services on both physical and virtual servers. System Maintenance: Performing routine maintenance tasks like applying patches, updates, and ensuring data backups. Monitoring and Troubleshooting: Monitoring system performance, identifying and resolving issues promptly. Security: Implementing security measures to safeguard data and prevent unauthorized access. User Management: Managing user accounts, permissions, and access rights. Documentation: Maintaining system configurations, processes, and procedures. Support: Providing technical assistance to end-users for hardware and software-related problems. Compliance: Ensuring compliance with company policies and industry regulations. Network Management: Managing network infrastructure, including LAN, WAN, and data communications. Strategic Planning: Contributing to system architecture, upgrades, and future system needs. Requirements: At least 6 year’s experience in Windows Server administration. Expert level knowledge of Windows Operation System (client and server) Knowledge of Windows network services (TCP\IP), administrative and operational experience. Strong knowledge of Active Directory Domain Structure. Experience in Virtualization techniques like Hyper-V, VMWare. Backup Concepts knowledge (Windows Backups /Acronis/Veeam backup) Knowledge of Windows-based services (DNS, DHCP, RADIUS, CA, Group Policy Management, etc.) Vulnerability Assessment tools (NESSUS etc.) Understanding of CIS benchmarks for Microsoft Operating systems. Good English communication Skills (written and oral) to interact with Global team and customers. We’ve got quite a lot to offer. How about you? This role is based at Site (Gurgaon). You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow. Show more Show less

The role encompasses the complete planning, coordination, and implementation of a comprehensive Disaster Recovery Plan (DRP) according to ITIL guidelines, particularly within the IT Service Continuity Management (ITSCM) process. The expert first analyzes all IT services in close collaboration with the business, assessing their criticality, availability, and risks. Business Impact Analysis (BIA) is used to prioritize services and define Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). A company-wide DR strategy is then developed that covers organizational, technical, and procedural measures—including resource planning, responsibility allocation, and escalation management. Particular focus is placed on integration into existing incident and change management processes. The expert plans regular tests (e.g., DR drills, failover tests) and ensures continuous updates and training for all involved parties. In an international context like this, regulatory requirements of different countries (e.g., UAE Central Bank, BaFin, GDPR) must also be observed. The DR strategy must be coordinated with stakeholders in different time zones. In addition to the technical implementation, alignment with business continuity requirements and close coordination with security and compliance teams are expected. The goal: to ensure the recoverability of all business-critical services within the defined tolerances. What needs to be done? Conducting a Business Impact Analysis (BIA) Developing a DR plan according to ITIL ITSCM Defining RTO/RPO Integration with Incident & Change Management Planning and executing DR tests Training of staff and international stakeholder management Compliance with legal requirements and audit capability Skills Required Technically: ITIL v4 – Service Continuity Management Business Impact Analysis (BIA) Risk Management & Compliance Project Management (classic & agile) Emergency & Crisis Management Technically: Knowledge of DR tools (e.g. Zerto, Veeam) Cloud platforms (Azure, AWS, backup strategies) Methodologically: Moderation and stakeholder management Test planning & scenario development Show more Show less

Job Description A Backup Administrator should have through understanding of Storage and Replication concepts. He should be able to develop solution as per RFP/Tender terms. He should have experience of implementing the solution. He is should be aware iof challenges of deployment in virtualization environment. He is expected to take the initiative on issues and probe deeper into problems to fix root causes to proactively prevent recurrence. Advises on best practices to ensure that customer’s backup solutions are able to work in a reliable, efficient and supportable way. Communicate in a clear and concise manner both in written form of emails, ticket comments, and verbally; as well as internally and on the phone with customers. Requirement: Tender Management: Consistent regular interaction with both internal and external customers as well as account managers and management. Resolve escalated customer issues and manage escalations further to internal support. Troubleshooting of backup and restore failures on multiple platforms with varied configurations. Perform data restorations for servers, file systems, and databases upon customer request in a calm and controlled fashion while maintaining consistent communication with the customer. Installation, configuration and troubleshooting of Commvault/Veam/Veritas* backup applications on client servers. Technology/Function : DC Modernization Veritas, Commvault, Veeam etc. Windows Server, Hyper-V Hybrid Cloud Integration. Job Description/ Responsibility : Design and Develop Modernize DC solution (SDDC) ), reference architectures Design and Deploy Virtilization solutions in , Linux, VMware, Microsoft Windows. Solution Design and Archtecting to solve Business problems. Provide design guidance / POC for nextgen technology adoption. Enable Sales team with new technology and advance level Solutions Identify new solution areas based on market trend or customer requirement. Key skills /competencies: 7-8 years of experience in IT services with at least 5 years of experience in latest Backup Application Env. Multivendor Datacentre Technologies Solution Design, Architecture Datacentre Infrastructure Consulting Virtualization. Must have broad background and deep experience with the following area: Data Center virtualization technologies (compute, networking, and storage) Design and deployment of Technologies Strong presentation and articulate, demonstrate the value proposition to the customer Very strong design and development experience Must be able to work independently to run the POC’s / New Technology evaluation /RFP’s Developing HA and DR solution in DC Area DC Migration from on Prem to Cloud Experience of deployment in standalone and cluster setup/ Should have experience of implementing Data Protector Should have experience to implement of Backup from SDN (software define storage) Should have experience to implement of Backup for LAN, SAN and VM Based Should have experience of D2Tape and D2VTL Good knowledge in : New services offerings on Technologies evaluation General understanding of databases including Microsoft SQL* and Mysql* Basic analytical and problem-solving skills. Must have good reference of Backup implementations. Qualification : BE/B-Tech/BCA/MCA Certification: Any Backup Tool certification, which comes in varying levels and requires passing at least one RECENT official exam Apply Now

Electronic Components / Semiconductors Full-Time Job ID: DGC00523 Chennai, Tamil Nadu 4-7 Yrs ₹05 - ₹09 Yearly Job description The Database Administrator is responsible for design and management of database technologies for key systems within Duracell. They are responsible for overall database health, while managing tools and processes to ensure overall reliability, availability, recoverability, and security of company databases. This is a highly technical role that requires a working knowledge of a variety of Database technologies. Excellent Database management skills in SQL DBA. Installation of SQL Server. Server Harding Strategy. Good Knowledge in ALWAYS ON. Good Knowledge in REPLICATION. Good Knowledge in LOGSHIPPING. Backup & Restore Strategy. DATABASE Partitioning. SQL Failover Cluster. Database Migration in SQL Server. Database Migration on premises SQL to Azure. Knowledge of Oracle, MongoDB, Progress, MySQL is a plus. Excellent problem-solving and critical thinking skills Good organization, time management, and prioritization Efficient troubleshooting abilities Effective communication skills, including speaking, writing and active listening. Open for 24/7 support. Provides strategic direction for the database architecture and systems, including upgrades. Provides database design and support for application and infrastructure projects. Provides technical leadership to ensure successful management of projects throughout the development life cycle and timely delivery of enhancements. Manages and maintains the databases to ensure availability and performance standards are met. Plans for future growth of systems and recommend improvements. Ensures all Database systems are properly monitored, and necessary alerting is properly configured. Provides on call support required to bring production systems to operational states. Diagnosis and troubleshooting activities to resolve technical problems that occur. Performs expansion, relocation, and consolidation of Database systems for all corporate locations. Develops and maintains detailed systems documentation. Responds to P1/P2 issues to help troubleshoot and resolve DBA related outages and problems. Maintains system backups/restores using Veeam and Azure Backups. Maintains/Tests Disaster Recovery/Business Continuity Plan Provides root cause analysis for outages and delivers SOPs. Performs other related duties and projects as business needs require at direction of management.

Veeam®, the #1 global market leader in data resilience, believes every business should be able to bounce forward after a disruption with the confidence and control of all their data whenever and wherever they need it. Veeam calls this radical resilience, and we’re obsessed with creating innovative ways to help our customers achieve it. Veeam solutions are purpose-built for powering data resilience by providing data backup, data recovery, data freedom, data security, and data intelligence. With Veeam, IT and security leaders rest easy knowing that their apps and data are protected and always available across their cloud, virtual, physical, SaaS, and Kubernetes environments. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, including 74% of the Global 2000, that trust Veeam to keep their businesses running. Radical resilience starts with Veeam. This APJ-based role is focused on supporting the multitude of existing enablement programs for our internal and channel selling programs. With a drive for analysis, the successful candidate will have a passion for using data to inform decisions. Utilising strong skills in reporting and metrics, they will be responsible for guiding the creation and utilisation of content. The successful candidate will be involved in identifying, planning and shaping end-user enablement materials and activities. Working closely with the cross-functional APJ teams in the sales, technical and marketing and teams it requires a candidate who is curious about data, ROI and the measurement of program success. As part of the APJ sales acceleration team this role reports to the APJ Sales Acceleration Senior Director and would be office-based 3 days a week (Tue-Thur), as well as including international travel to regions including India, Korea, Australia and Southeast Asia as needed. Responsibilities: Be involved in the creation/delivery/ execution and reporting of sales-based programs such as (but not limited to) webinars, partner competency programs, sales training microlearning. Measure the efficacy / ROI of enablement programs. Provide detailed analysis of what works and why and use these findings to guide further programs Create and maintain accurate data required for event attendance such as launchpad and sales training experience in providing detailed reporting on progress with tools such a Tableau, Excel, Monday.com and others Actively manage the onboarding process Experience in working with procurement departments for logistics on hotel based events. Evaluate existing programs to ensure their quality and effectiveness Communicate weekly with stakeholders from enablement team and marketing & sales stakeholders. Be the APJ leader in maintaining content repositories on platforms such as Cornerstone. Qualifications: Familiarity with sales methodologies and their adaptation into a sales environment. Awareness of or experience with Salesforce.com or similar CRM preferred. Awareness of or experience with collaboration tools like MS Teams, WebEx, etc. Facilitation & coaching experience. Creation/maintenance of Monday.com boards Advanced Excel skills Advanced Tableau / DataBricks skills Familiarity with basic AI concepts such as LLM, token weighting, etc. Experience in DISC Solid ROI research credentials Proven Veeam portfolio knowledge. Demonstrated experience in either a partner or partner ecosystem training role Excellent communication and interpersonal skills. Proven record of driving programs and projects independently with success. Exceptional organization skills with the ability to manage multiple projects simultaneously. Ability to adapt in a fast-paced work environment; must be a high-energy, motivated self-starter. Able to travel as needed (up to 30%) international travel. Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices. This role applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. This role focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Roles and Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail Assists in analysing, assigning, and escalating support calls Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT Proactively identifies opportunities for work optimization including opportunities for automation of work Coaches L2 teams for advance technical troubleshooting and behavioural skills May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include: CCNP or equivalent certification CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP VMware certified Professional: Data Centre Virtualization VMware Certified Specialist – Cloud Provider VMware Site Recovery Manager: Install, Configure, Manage Microsoft Certified: Azure Architect Expert AWS Certified: Solutions Architect Associate Veeam Certified Engineer (VMCE) Rubrik Certified Systems Administrator Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Seasoned Managed Services experience handling complex cross technology infrastructure Seasoned experience required in Engineering function within a medium to large ICT organisation Seasoned working knowledge of ITIL processes Seasoned experience working with vendors and/or 3rd parties Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Description Reporting to the Support Lead, you will need to provide L2 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The Day-to-day Responsibilities Will Include Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Exchange Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About The Business MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 3000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer Show more Show less

Area(s) of responsibility Job Title: Fiserv Frontline Service Delivery Analyst Location: Hyderabad/Noida/Pune Job Type: Full-time Experience: 7 -10 Years Garde: 5A Job Summary We are looking for a highly skilled Service Delivery Analyst with 5 years of relevant experience in IT service management and monitoring tools. The ideal candidate will be responsible for ensuring seamless IT service delivery, monitoring system performance, and collaborating with technical teams to maintain operational efficiency. Key Responsibilities Utilize ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management to track incidents and service requests. Oversee end-to-end service delivery, ensuring adherence to SLAs and KPIs. Analyze logs and alerts from monitoring tools to detect potential system failures. Troubleshoot and escalate service-related incidents to appropriate teams. Collaborate with network, security, and infrastructure teams to ensure smooth IT operations. Conduct root cause analysis for recurring issues and recommend solutions. Work on incidents, problems, and change management processes. Provide regular health reports of system performance, service metrics, and improvement areas. Maintain documentation of service processes, configurations, and troubleshooting steps. Ensure compliance with ITIL best practices and organizational policies. Required Skills & Qualifications 5+ years of experience in IT service delivery or technical support roles. Strong knowledge of ITIL frameworks and service management principles. Experience with ITSM tools like ServiceNow, BMC Remedy, or Jira Service Management. Familiarity with incident, problem, and change management processes. Excellent problem-solving and communication skills. Ability to work in a fast-paced environment and manage multiple tasks. Certifications such as ITIL are a plus. Preferred Qualifications Experience with cloud platforms (AWS,PCF) Ability to automate monitoring tasks using scripting (Python, PowerShell, etc.). Experience with monitoring tools like New Relic, Splunk added advantage Experience with Middleware Administration WebLogic, Tomcat, Apache, Nginx Experience with OS like Linux, Unix Skills with M/O flag are part of Specialization Think Holistically -PL3 (Behavioural) Win the Customer -PL3 (Behavioural) Availability Management -PL4 (Functional) IT Infrastructure -PL4 (Functional) Incident Management -PL4 (Functional) Capacity Management -PL3 (Functional) Service Catalogue Management -PL2 (Functional) One Birlasoft -PL3 (Behavioural) Service Level Management -PL3 (Functional) Results Matter -PL3 (Behavioural) Get Future Ready -PL3 (Behavioural) Help the tribe -PL3 (Behavioural) Bash - PL2 (Optional) PowerShell - PL2 (Optional) Linux administration - PL3 (Mandatory) Wintel Administration - PL3 (Mandatory) VEEAM - PL4 (Optional) AWS-Administration - PL3 (Optional) Avamar - PL4 (Optional) Commvault - PL4 (Optional) MS Azure-Administration - PL3 (Optional) Veritas Netbackup - PL4 (Optional) Veritas Backup Executive - PL4 (Optional) Show more Show less

About The Opportunity Netrix Global is seeking a Cloud Engineer for a technical role within its Managed Services division. responsible for managing Netrix and its customers' IT infrastructure, whether on-prem or in the Cloud. The Cloud Engineer reports up to the Cloud Systems Manager under Managed Services and will serve as an escalation point to the TOC and Cloud Support and Systems Teams. The ideal candidate will have at least 3-5 years of hands-on experience in Administration, Management, Monitoring and Troubleshooting of Microsoft Azure, M365 and Entra ID, Intune, Windows Server and End-User workstation and application issues. How You Will Make an Impact Work collaboratively with other team members to provide a high level of customer service to our clients and meet all department KPIs. Serve as an escalation point to TOC, Cloud, and Systems Teams for Netrix and its customers. Action Incidents and Service Requests tied to Administration, Management, and Troubleshooting Azure Infra, M365, and Entra ID and Windows Server across various OS Flavors (2008, 2012, 2016, 2019, 2022) and Supporting End-User workstation and application issues. M365 Management: Maintaining the operating M365 tenant, configuring and deploying Office 365, managing user licensing and experience with Intune, Exchange, OneDrive, SharePoint, and Teams Administration and Support. Azure Management: Provisioning, configuring, monitoring, and securing the Azure cloud environment. It also involves designing and implementing solutions, migrating infrastructure to the cloud, and managing security and access controls. Entra ID Management: This includes understanding, monitoring, and troubleshooting issues with Azure Active Directory Connector (AADC)/Entra Connect. Server Management: Administer, operate, manage, and maintain windows server and related components for on-premises and cloud-based environments. Troubleshoot and remediate escalated end-user related issues tied to workstations and applications. Works with clients for problem determination and communicates directly with clients for resolution of systems hardware and software and related infrastructure in the network environment per defined SLAs, within the company’s ticketing system. Drive P1/P2 Bridges with end user/customers and facilitate discovery, investigation, remediation as well as escalation with other teams. Action Incidents and Service Requests tied to Backup Restore Requests, Backup Failures across various backup platforms supported by Netrix (Veeam, Datto, Azure preferred) and action monthly/quarterly proactive tasks and health checks for various customers using these backup platforms. Perform routine updates and upgrades on Windows Servers and Workstations, and Applications. Perform monthly/quarterly proactive tasks and health checks for servers, workstations, M365/Entra ID and Azure. Monitoring and performance tuning of On-Prem and Cloud Infrastructure. Participate in on-call shift rotations, including weekends and after hours. The flexibility to work on a varied shift rotation when needed is expected and respond to system emergencies outside of regular business hours as needed. Participate in Team Huddles, Meetings as it relates to day-to-day operations. Engage in Change Management, Problem Management as part of Continuous Improvement process. Document system configurations, procedures, and best practices and maintains detailed technical documents. Accepts assignments to assist or lead project-based work. Participates in client onboarding, delivery/field projects, or internal projects to improve our services. Meet organization defined KPIs. What You Will Bring to The Table 3 Years Hands On Experience With The Following Technologies Microsoft Windows Server Administration, Troubleshooting and Monitoring Infrastructure Support for Azure (VMs, Backups, Networking (Domains, DNS), Security) Administration, Management and Troubleshooting M365 and Entra ID and Intune End-user issues, workstation and application support. Server/Workstation Backup Platform Monitoring and Management (Veeam, Datto, Azure preferred) Cybersecurity Best Practices and Remediation Soft skills Excellent Verbal and Written Communication Skills in E Self-motivated, taking initiative to learn and stay informed on new and relevant technologies. Ability to maintain client relationships and provide a high level of customer service and professionalism. Ability to manage your own workload, prioritize tasks and meet deadlines. Can work within a fun, cultured team environment. Documents, Updates, and adheres to standards, SLAs, and SOP’s. Ability to think outside the box, critical thinking skills and research and present solutions. Consistent timely and proactive follow up on open/outstanding tickets, issues are required Ability to work from home with a good internet connection and no background disturbances is crucial. Qualifications Bachelor’s Degree in information technology or related field of study with at least 3 years of related experience as it ties to the above job duties. Experience working in MSP is a plus. Shift: 5 days a week, within a rotating schedule, with 2 days covering US core business hrs between 8 am - 5 pm and rest of the days with Ist shift / 2nd Shift / 3rd shift during Indian daytime hours. About Us At Netrix Global our values are the philosophies and principles that we live by. They support our vision, help us achieve our goals and commit us to a common purpose. We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All! Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today’s most complex business challenges, delivering to you an integrated, optimized, and future-proof solution. We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country’s top system integrators. At Netrix, we’re driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction. What You Can Expect From Us We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need reasonable accommodations, please let us know by contacting NetrixHR@Netrixglobal. To learn more about Netrix Global please go to www.netrixglobal.com Show more Show less

About The Opportunity Netrix Global is seeking a Cloud Engineer for a technical role within its Managed Services division. responsible for managing Netrix and its customers' IT infrastructure, whether on-prem or in the Cloud. The Cloud Engineer reports up to the Cloud Systems Manager under Managed Services and will serve as an escalation point to the TOC and Cloud Support and Systems Teams. The ideal candidate will have at least 3-5 years of hands-on experience in Administration, Management, Monitoring and Troubleshooting of Microsoft Azure, M365 and Entra ID, Intune, Windows Server and End-User workstation and application issues. How You Will Make an Impact Work collaboratively with other team members to provide a high level of customer service to our clients and meet all department KPIs. Serve as an escalation point to TOC, Cloud, and Systems Teams for Netrix and its customers. Action Incidents and Service Requests tied to Administration, Management, and Troubleshooting Azure Infra, M365, and Entra ID and Windows Server across various OS Flavors (2008, 2012, 2016, 2019, 2022) and Supporting End-User workstation and application issues. M365 Management: Maintaining the operating M365 tenant, configuring and deploying Office 365, managing user licensing and experience with Intune, Exchange, OneDrive, SharePoint, and Teams Administration and Support. Azure Management: Provisioning, configuring, monitoring, and securing the Azure cloud environment. It also involves designing and implementing solutions, migrating infrastructure to the cloud, and managing security and access controls. Entra ID Management: This includes understanding, monitoring, and troubleshooting issues with Azure Active Directory Connector (AADC)/Entra Connect. Server Management: Administer, operate, manage, and maintain windows server and related components for on-premises and cloud-based environments. Troubleshoot and remediate escalated end-user related issues tied to workstations and applications. Works with clients for problem determination and communicates directly with clients for resolution of systems hardware and software and related infrastructure in the network environment per defined SLAs, within the company’s ticketing system. Drive P1/P2 Bridges with end user/customers and facilitate discovery, investigation, remediation as well as escalation with other teams. Action Incidents and Service Requests tied to Backup Restore Requests, Backup Failures across various backup platforms supported by Netrix (Veeam, Datto, Azure preferred) and action monthly/quarterly proactive tasks and health checks for various customers using these backup platforms. Perform routine updates and upgrades on Windows Servers and Workstations, and Applications. Perform monthly/quarterly proactive tasks and health checks for servers, workstations, M365/Entra ID and Azure. Monitoring and performance tuning of On-Prem and Cloud Infrastructure. Participate in on-call shift rotations, including weekends and after hours. The flexibility to work on a varied shift rotation when needed is expected and respond to system emergencies outside of regular business hours as needed. Participate in Team Huddles, Meetings as it relates to day-to-day operations. Engage in Change Management, Problem Management as part of Continuous Improvement process. Document system configurations, procedures, and best practices and maintains detailed technical documents. Accepts assignments to assist or lead project-based work. Participates in client onboarding, delivery/field projects, or internal projects to improve our services. Meet organization defined KPIs. What You Will Bring to The Table 3 years hands on experience with the following technologies: Microsoft Windows Server Administration, Troubleshooting and Monitoring Infrastructure Support for Azure (VMs, Backups, Networking (Domains, DNS), Security) Administration, Management and Troubleshooting M365 and Entra ID and Intune End-user issues, workstation and application support. Server/Workstation Backup Platform Monitoring and Management (Veeam, Datto, Azure preferred) Cybersecurity Best Practices and Remediation Soft skills Excellent Verbal and Written Communication Skills in E Self-motivated, taking initiative to learn and stay informed on new and relevant technologies. Ability to maintain client relationships and provide a high level of customer service and professionalism. Ability to manage your own workload, prioritize tasks and meet deadlines. Can work within a fun, cultured team environment. Documents, Updates, and adheres to standards, SLAs, and SOP’s. Ability to think outside the box, critical thinking skills and research and present solutions. Consistent timely and proactive follow up on open/outstanding tickets, issues are required Ability to work from home with a good internet connection and no background disturbances is crucial. Qualifications Bachelor’s Degree in information technology or related field of study with at least 3 years of related experience as it ties to the above job duties. Experience working in MSP is a plus. Shift: 5 days a week, within a rotating schedule, with 2 days covering US core business hrs between 8 am - 5 pm and rest of the days with Ist shift / 2nd Shift / 3rd shift during Indian daytime hours. About Us At Netrix Global our values are the philosophies and principles that we live by. They support our vision, help us achieve our goals and commit us to a common purpose. We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All! Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today’s most complex business challenges, delivering to you an integrated, optimized, and future-proof solution. We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country’s top system integrators. At Netrix, we’re driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction. What You Can Expect from Us We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need reasonable accommodations, please let us know by contacting NetrixHR@Netrixglobal. To learn more about Netrix Global please go to www.netrixglobal.com Show more Show less

The Company We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data. The Team The VSP 360 team is focused on building an intelligent, hybrid cloud platform that integrates observability, automation, protection, and data insights. As part of this mission, we are expanding platform capabilities to include rich data services integrations that enhance visibility, governance, compliance, and cyber resilience. This team works cross-functionally with engineering, partner ecosystems, and customer-facing teams to deliver seamless experiences and actionable insights from a wide range of data services and third-party platforms. The Role As the Product Manager for Data Services within the VSP 360 platform, you will lead the strategy and execution for integrating a diverse set of data services that drive data intelligence, governance, and protection. This includes managing platform-level integrations with services such as data classification, data cataloging, PII detection, cyber resilience, and third-party data protection solutions. You’ll collaborate with internal and external stakeholders to define use cases, capture integration requirements, and drive partner enablement. Your role will focus on building scalable APIs and workflows that bring context-rich insights and automation to the forefront of hybrid cloud storage management. You will be responsible for managing the backlog in Aha!, coordinating cross-functional execution, and ensuring customer-facing outcomes around security, compliance, and operational efficiency. What You’ll Bring 5+ years of product management experience in data services, storage, or enterprise software Strong understanding of data classification, cataloging, governance, and PII/security frameworks Familiarity with cyber resilience concepts and tools Experience integrating third-party solutions (e.g., Commvault, Veeam) into a platform environment Proven ability to define APIs and workflows for data services integration Agile product management experience with tools like Aha!, Jira, or equivalent Ability to balance technical requirements with customer value and usability Strong collaboration and communication skills across product, engineering, and partners Strategic mindset with experience driving partner ecosystems and joint solutions Passion for delivering customer-centric solutions with measurable business impact About Us We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less

JOB TITLE: Technical Specialist - Windows Admin - L3 (India) JOB PURPOSE: Seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration, Patch Management, Vulnerability Management, Performance Management, Windows Hardening and Security, Active Directory, Backup administration, and Storage Management. QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics) CERTIFICATIONS: MCSE / ITIL EXPERIENCE: Overall Experience: 10–13 years, Relevant Experience: 8–10 years, with a minimum of 3–5 years in L3-level roles RESPONSIBILITIES (INCLUDES ALL TASKS): We are seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration, Patch Management, Antivirus & Vulnerability Management, Active Directory, Backup administration, and Storage Management. Candidates with additional knowledge of Linux environments will have a competitive edge. Key Responsibilities: Windows Server Administration: Manage and support Windows server environments at an advanced level. Provide Level 3 troubleshooting and resolution for complex system issues. Virtualization and Windows cluster administration Windows Server Upgrade and Migration management Patching and Updates: Plan, implement, and manage patching activities using tools like ManageEngine or SCCM. Ensure compliance with security standards and operational policies. Security: Windows Hardening and Security Vulnerability mitigation management Antivirus administration (Ex: Sentinel, TrendMicro) Active Directory (AD): Administer, optimize, and troubleshoot Active Directory (AD) and Group Policy Objects (GPO). Maintain security and best practices for AD management. Backup and Disaster Recovery: Manage backup and disaster recovery processes using Veeam solutions. Safeguard data integrity and availability through robust disaster recovery procedures. System Monitoring and Optimization: Proactively monitor system performance, identify issues, and implement enhancements. Handle critical incidents swiftly to minimize downtime. Documentation and Reporting: Maintain comprehensive documentation for system configurations, processes, and updates. Generate detailed reports on system performance, backup activities, and patch management status. Collaboration and Teamwork: Collaborate with cross-functional teams to ensure smooth IT services integration. Provide mentorship and guidance to junior team members. TECHNICAL SKILLS / COMPETENCIES: MANDATORY Advanced knowledge of Windows servers and related technologies. Proficiency in Virtualization, Licensing, Terminal Services, Windows Hardening/ Security and System Performance Optimization. Expertise in patch management tools (e.g., ManageEngine, SCCM, Intune). Strong skills in Antivirus administration, Active Directory management and backup solutions (e.g., Veeam, veritas). Excellent troubleshooting and problem-solving abilities. Capability to thrive in a fast-paced, collaborative work environment. OPTIONAL Solid experience with Microsoft hybrid environments and Intune. Hands-on knowledge on Linux administration. Relevant certifications such as MCSE, Veeam VMCE, or Linux certifications. IIS, AD connect SOFT SKILLS: MANDATORY Excellent written, verbal and interpersonal skills Strong customer communication skills, with the ability to communicate clearly with customers and technical personnel Show more Show less

Opportunity to work with a leading Manufacturing Organization Great working culture About Our Client The world leader in fiber laser technology, offering solutions for applications across a wide array of industries. The company has developed a robust, vertically integrated supply chain, developing key technology components in-house, thus enabling the most reliable, powerful, and efficient laser solutions. With over 30 locations across the globe, they are committed to developing innovative products that provide reliable, cost-effective solutions for our customers' needs. Job Description Work with various teams to analyze business requirements and design scalable and reliable solutions that well align with Well-Architect framework and Cloud Adoption Framework. Oversee the cloud architecture design and implementation solutions. Strong design, implementation, and management experience with Microsoft 365 Stack; Exchange Online, SharePoint Online, MS Teams, OneDrive, Intune, and Azure AD. Collaborate with security team to implement data security and governance measures Knowledge and experience with deployment and management of identity and access management, Single Sign-on and Microsoft MFA. Experience migrating M365 environment between different tenants and Gsuite to M365. Administer AWS, including license management, platform deployment and connectivity. Assists with maintaining and administration of spam filter systems spanning on-premises and cloud deployment. Monitors and analyzes infrastructure systems and business applications for advanced notification of potential issues and identify and recommend proactive resolutions. Ensures infrastructure systems and applications are compliant to meet the highest levels of security and data integrity. Coordinate with vendors and other IT personnel for problem resolution. Follow assigned project tasks and commit to timelines. Provide weekly status updates on all assigned projects tasks. Recognize roadblocks and work to resolve them before they impact schedules. The Successful Applicant Hands-on architect level experience working with AWS, Microsoft Azure and M365 stack. Advanced experience and knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platforms, and governance. Detailed knowledge of Office 365 services; SharePoint Online, OneDrive, Teams, Power Platform, O365 Groups, and others as needed. Familiarity with M365 usage reports. Solid understanding of Active Directory, Group Policies, DNS, DHCP, LDAP, Windows, and Linux operating systems, Veeam, HCI, VMWare and Monitoring Tools Ability to work independently as well as in a team environment. Demonstrate a strong understanding of ITIL best practices and experience with an ITSM tool. Strong interpersonal, written, and oral communication skills. Self-motivated and directed, with keen attention to detail. Experience working in a team-oriented, collaborative environment. Strong customer service orientation, ability to verbally communicate complex concepts and address sensitive situations, resolve conflicts, negotiate, motivate, and persuade others. Experience with SSO & MFA, specifically Okta and Microsoft What's on Offer Exceptional total compensation Hybrid work setup Work with a world class team working on a very forward looking problem. Contact: Shailly Srivastava Quote job ref: JN-102024-6555223 Show more Show less

Electronic Components / Semiconductors Full-Time Job ID: DGC00523 Chennai, Tamil Nadu 4-7 Yrs ₹05 - ₹09 Yearly Job description The Database Administrator is responsible for design and management of database technologies for key systems within Duracell. They are responsible for overall database health, while managing tools and processes to ensure overall reliability, availability, recoverability, and security of company databases. This is a highly technical role that requires a working knowledge of a variety of Database technologies. Excellent Database management skills in SQL DBA. Installation of SQL Server. Server Harding Strategy. Good Knowledge in ALWAYS ON. Good Knowledge in REPLICATION. Good Knowledge in LOGSHIPPING. Backup & Restore Strategy. DATABASE Partitioning. SQL Failover Cluster. Database Migration in SQL Server. Database Migration on premises SQL to Azure. Knowledge of Oracle, MongoDB, Progress, MySQL is a plus. Excellent problem-solving and critical thinking skills Good organization, time management, and prioritization Efficient troubleshooting abilities Effective communication skills, including speaking, writing and active listening. Open for 24/7 support. Provides strategic direction for the database architecture and systems, including upgrades. Provides database design and support for application and infrastructure projects. Provides technical leadership to ensure successful management of projects throughout the development life cycle and timely delivery of enhancements. Manages and maintains the databases to ensure availability and performance standards are met. Plans for future growth of systems and recommend improvements. Ensures all Database systems are properly monitored, and necessary alerting is properly configured. Provides on call support required to bring production systems to operational states. Diagnosis and troubleshooting activities to resolve technical problems that occur. Performs expansion, relocation, and consolidation of Database systems for all corporate locations. Develops and maintains detailed systems documentation. Responds to P1/P2 issues to help troubleshoot and resolve DBA related outages and problems. Maintains system backups/restores using Veeam and Azure Backups. Maintains/Tests Disaster Recovery/Business Continuity Plan Provides root cause analysis for outages and delivers SOPs. Performs other related duties and projects as business needs require at direction of management.

About Altera Digital Health Careers 2025 Healthcare IT should work for clinicians, not against them. We’re Altera Digital Health and we’re committed to bringing next-level healthcare within reach through everyday achievements. Our solutions are designed with a people-first methodology and create positive progress for our clients, their patients and their communities. Candidates Also Search: Software Engineer Jobs Altera Digital Health Careers 2025 Details Company Name Altera Digital Health Job Role Associate Systems Engineer Job Type Full Time Job Location Pune Education BE/ B.Tech Career Level 0 – 1 Years Salary Not Mentioned Company Website www.alterahealth.com Job Description For Altera Digital Health Careers 2025 Candidates Also Search: Fresher Jobs Windows Server Administration Install, configure, and maintain Windows Server systems (2012r2, 2016, 2019, 2022). Manage server roles such as DNS, DHCP, File Services, and Print Services. Perform regular patching, upgrades, and system performance monitoring. Troubleshoot and resolve server-related issues to ensure minimal downtime. Implement and maintain backup, disaster recovery, and failover solutions. Monitor server health using tools like Microsoft System Center or other monitoring solutions. Active Directory Management Manage and maintain Active Directory (AD) infrastructure, including forests, domains, and trusts. Implement Group Policy Objects (GPOs) to enforce security and administrative standards. Ensure the security of AD by configuring account policies, auditing, and monitoring. Manage user accounts, groups, and permissions in AD. Plan and execute AD migrations, upgrades, and restructuring. Integrate and manage Azure Active Directory and hybrid environments. Security and Compliance Apply best practices for securing Windows Servers and AD environments. Implement and manage role-based access control (RBAC). Monitor and respond to security incidents and vulnerabilities. Ensure compliance with organizational policies and regulatory requirements. Conduct regular audits of server and AD configurations. Documentation and Reporting Maintain accurate documentation for server configurations, AD structures, and processes. Provide regular reports on system performance, incidents, and compliance metrics. Develop and update runbooks, guides, and SOPs for server and AD operations. Leadership and Collaboration Assist in planning and executing IT infrastructure projects. Provide technical guidance and training to junior administrators. Collaborate with cross-functional teams to achieve business goals. Candidates Also Search: BE/ B.Tech Jobs Required Skills Total 1-2 year of experience Must be willing to work in any shifts Proven experience in managing Windows Server environments (2012 and above). Expertise in Active Directory management and troubleshooting. Proficiency with PowerShell for automation and scripting. Strong understanding of networking concepts (TCP/IP, DNS, DHCP). Experience with security frameworks (e.g., MFA, PKI, and identity management). Familiarity with virtualization technologies such as Hyper-V or VMware. Experience with cloud platforms (e.g., Azure, AWS) and hybrid AD setups. Preferred Skills Certifications: Microsoft Certified: Azure Administrator, MCSA/MCSE, or equivalent. Knowledge of ITIL practices for incident and change management. Experience with Microsoft System Center (SCCM, SCOM). Understanding of DevOps principles and tools for CI/CD. Experience with backup solutions like Veeam or Commvault. Soft Skills Strong analytical and problem-solving abilities. Excellent communication and documentation skills. Ability to work independently and in a team environment. Attention to detail and a proactive approach to system management. Altera Digital Health Careers 2025 Application Process DOUBLE CLICK TO APPLY ONLINE ! We wish you the best of luck in your Altera Digital Health Careers 2025 . May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less