138 Use Cases Jobs

JD for Techno Functional BA for Onshore and Offshore. Core BA skill set Requirement analysis/ definition Hands on User story writing Stakeholder management BRD / Process flow / UPN / BPMN hands on knowledge Tech bent of mind Ability to analyse integrations across systems. Understanding of APIs/ EoD / Intra day messages etc. Business + Tech architecture level appreciation. Any experience working on a data project is preferable to have. Flavour of AI / GenAI BA is highly desirable. Some one, who had implemented few projects in the past in AI use case.

Job Summary Agile Product Owner SAFe AI SQL MongoDB FHIR Responsibilities As a Product Owner Senior Manager at Cognizant TriZetto you will be responsible for providing relevant business context for agile software development team(s) and working with other Product Owners across multiple geographical locations through planning exercises designed to help select development work for time-boxed execution. Facilitating Agile Scrum Framework execution by team by filling a role as a Servant Leader for the team. Minimizing the impact of impediments to successful completion of development work.

Requirement Gathering Client Calls & Communication Client Conversion Business Process Analysis Gap Analysis Project Support Proficient in tools like Microsoft Office, Visio, Jira, or other project management/documentation tools.

We are looking for a skilled Business Analyst to join our team and bridge the gap between business needs and technical solutions . The ideal candidate will be responsible for gathering and analyzing requirements from stakeholders and translating them into clear, actionable documentation. You will work closely with cross-functional teams including developers, QA, and project managers to ensure solutions meet business objectives .Strong analytical skills are essential to identify gaps, risks, and process improvement opportunities. The role involves facilitating meetings, preparing user stories, and supporting testing efforts. You should be able to communicate effectively with both technical and non-technical teams. A good understanding of data models and process flows is expected. Attention to detail and the ability to manage multiple priorities is crucial. You will be expected to stay informed about industry trends and apply best practices in business analysis. Prior experience in Agile environments will be an added advantage.

Role: Business Analyst Experience: 2-3 Years Key Requirements: Proven experience in gathering and analyzing business requirements Ability to translate business needs into functional specifications Strong understanding of SDLC, Agile, and Scrum methodologies Experience working with cross-functional teams including developers, QA, and business stakeholders Familiarity with tool like Azure DevOps, JIRA Excellent documentation and presentation skills Strong problem-solving and critical thinking abilities Exceptional communication and interpersonal skills to facilitate stakeholder discussions A proactive approach to requirement gathering, gap analysis, and solution recommendations Technical Requirements: Bachelors degree in Business Administration, Information Technology, Computer Science, or a related field. 2-3 years of hands-on experience in business analysis or similar roles. Proficient in creating BRDs, FSDs, user stories, and functional documentation. Strong understanding of SDLC and Agile/Scrum methodologies. Experience in gathering and translating business requirements into technical specs. Proficient in MS Excel (pivot tables, formulas) and SQL for data analysis. Experience with BI/reporting tools like Power BI, Tableau, or Google Data Studio. Familiar with CRM/ERP systems such as Salesforce, Zoho, or Microsoft Dynamics. Ability to support UAT and validate deliverables against requirements. Strong analytical skills to interpret data and deliver actionable insights. Comfortable using tools like JIRA, Confluence, or similar for project tracking. Excellent verbal and written communication and stakeholder management skills. Experience working in cross-functional teams with developers, QA, and product managers. Exposure to automation tools like Zapier or Power Automate is a plus. Basic knowledge of APIs, data flows, or system integration is preferred. If you are interested in this job, please email your updated resume to hr@alphavima.com along with below info. Total Experience Relevant Experience Existing Salary Expected Salary Notice Period

Collecting, understanding business requirement. Defining the project and scope, effort estimation. Drafting business requirement specification. Translating business requirement document to software requirement specifications . Have handled Project and Implementation Management. Work directly with the implementation team to ensure delivery and implementation of the software. Good Organization Skills. Detailed oriented. Process Oriented. Leadership skills- Self Starter, works well unsupervised or with limited supervision, Decision Making. Assist in enforcement of project deadlines and schedules. Ability to effectively prioritize and execute tasks in a high-pressure environment. Work Experience & Skill Set Requirement- Candidate must have at least 5-10 years experience as business analyst or subject matter expert in a similar organization with following skill set: Knowledge of Functional specifications/Functional Requirements Documents/Business Requirement Documents. Experience in preparing Mock screens/screen shots etc. Technologies Microsoft Office - Proficiency in Microsoft Office Suite - Excel/Word/Power point Exposure in Front ending with Global Clients (US preferred). Triaging between developments /testing and clients as and when required. SQL knowledge to use, select, update & insert queries. Knowledge of database Management System. Excellent oral, written and client presentation skills. Logical thinking and clear articulation of through process. Experience in CRM environment preferred. Ability to fluently communicate (both written and oral) in English. Educational Qualifications- Candidate must have either a B.E / B.Tech / B.Com /MSc (IT)/MBA or equivalent qualification from a reputed university or institution .

Responsibilities Collaborate with clients to gather and document business and system requirements, converting them into functional specifications and technical requirements Conduct project-level analysis and produce the necessary documentation, including business requirements, scope matrix, use cases, sequence diagrams, future state proposals, and UAT plans Prepare functional artifacts such as BRD/FSD and user stories along with business process flows and prototype requirements to generate wireframes. Analyze existing and proposed systems to conduct Gap Analysis, prepare the Delta (change requirement) Documentation, and manage the change control processes.Take ownership of the product end-to-end and provide feedback to the client for improvement Act as a liaison between Operations, IT, and stakeholders to align requirements and goals, and collaborate with design, development, QA, and system teams to meet project milestones Ensure project quality and adherence to defined governance, process standards, and best practices throughout the project lifecycle Monitor and report on key project metrics including risk, scope, schedule, quality, and customer satisfaction from inception through closure Requirements BE/B.Tech/MCA/MBA with 8+ Years of related experience Ability to convert vague business requirements into detailed specifications and apply basic UX knowledge to align user problems with business needs, presenting user-centric solutions Proficient in Agile Methodology with experience in wireframing, prototyping, and a solid understanding of tools, trends, and technologies for both wireframing and mock-up development Knack at identifying and prioritizing technical and functional requirements. Experience in cost-benefit and viability analysis Experience in conducting interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods Basic knowledge of SQL and Excel Skills (Basic Formulas, VLOOKUP, Pivot Tables, Chart/Graphs, and Conditional formatting) Strong communication, documentation, and presentation abilities coupled with interpersonal finesse, a consultative approach, and adept analytical and problem-solving skills

. *Proven experience as a Business Analyst in an IT environment. *Collaborate with stakeholders and technical teams. *Proficiency in business analysis tools (e.g. BPMN, UML) Call HR - 9355759600 . Required Candidate profile . *Create requirement specifications, use cases, and process flows. *Serve as communication liaison between business and IT. *Assist in project management support and documentation. . Perks and benefits Elevate Your Career with SNVA Group in Noida

Business Analyst The Business Analyst role is aligned to our Content and Operating Solutions Team within the Prospective Payment Management BU. This role will partner with various divisions and levels of leadership within the whole organization. A Business Analyst will work alongside Business teams, R&D Teams, & Operating Solutions team as well as external departments including any level of leadership to collaborate in achieving the goals established by the department and organization. Knowledge of product management, healthcare and experience as an Agile Product Owner will be critical for success of this role in creating reports and pilot planning for concept related deliverables. Principal Responsibilities and Essential Duties: Responsible for planning and execution throughout the Engineering and Research & Development (R&D) lifecycles, including but not limited to: gathering and prioritizing product and customer requirements, and working closely with Developers, Business SMEs, and Support teams to ensure revenue and customer satisfaction goals are met. Responsible for delivering functional specifications and business requirements with prioritized features and corresponding justification, run beta and pilot programs with early-stage products and samples, and act as a domain expert within the organization. Collaborate with other Business Analysts and Product Managers to understand and write reporting specific user personas to meet functional specifications and help convert into appropriate features for report development. Assist report development teams in sizing and estimation of the product features. Participate in planning activities by helping development teams to understand user personas and product features to build technical specifications for reporting. Present outcomes to stakeholders for feedback and provide additional recommendations to improve user experience. Assist in Product releases and new client system implementations, including user setup and training. Complete all responsibilities as outlined on Annual Performance Plan. Complete all special projects and other duties as assigned. Must be able to perform duties with or without reasonable accommodation. This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change. Requirements: Bachelor's degree preferably in Computer Science, Information Technology, Science, Allied Health, or a related field Required. Minimum of 3-5 years experience partnering with internal and external customers. Strong presentation and communication skills to demonstrate reporting solutions to external Customers. Proven ability to lead initiatives, plan activities and resources, work hands-on, and mentor junior team members. 1 year of experience as Agile Product Owner (Preferred). Extensive experience and judgment to plan and accomplish goals. Well-organized with the ability to identify priorities and handle several projects simultaneously. Proven ability to work closely with internal and external customers to understand and translate business needs and requirements into technical reporting specifications. Proven ability to work with report development teams to ensure technical requirements are satisfied. Strong analytical and problem-solving skills. Experience in converting reporting requirements to visualized prototypes, preferred. Must be self-motivated and passionate about delivering creative and value driven reporting solutions. Ability to work in a fast-paced, time-sensitive environment with competing priorities and ongoing deliverables. Strong interpersonal, written, and oral communication skills. Understands and embodies Cotiviti Core Values, Strategic Pillars, and Operations Disciplines to achieve successful performance in completing assigned responsibilities and interactions with the Organization both internally and externally. Analytical / Soft-skills Requirements: Communicating with others to exchange information. Problem-solving and thinking critically. Completing tasks independently. Interpreting data. Making timely decisions in the context of a workflow. Maintaining focus. Assessing the accuracy, neatness and thoroughness of the work assigned. Learning new tasks and completing tasks in situations that have a speed or productivity quota. Remembering and adhering to processes and protocols. Applying established protocols in a timely manner. "This position is excepted to work until 12 midnight IST as and when required because of the collaboration with the US based teams." IF ABOVE PROFILE SUITS YOU THEN SHARE YOUR RESUME - Jitendra.pandey@cotiviti.com

5+ years of experience in business analysis within financial services, preferably in middle office, client management, or operations.Profound understanding of middle office functions, including trade processing, risk management, and reconciliation Required Candidate profile Knowledge of equities,fixed income,derivatives analytical skillsExcel SQL other data direct client engagement&managing client relationships within a financial context Query:snehal@peshr.com/9137306440

WebBee eSolutions Private Limited https://www.webbeeglobal.com/ Job Description: Technical Business Analyst Industry: SaaS (Software-as-a-Service) Job Title : Technical Business Analyst Location : Noida Sector 59 Job Type : Full-time Experience Level : 2-5yrs Degree Require : B.Tech , BCA , MCA Location :- D-41, Lets Connect Sec 59, Near to Sec 59 metro station, Noida Working days & Hours :- 5 days working (Sat Sun fix off ) & 10 am to 7pm shift Skills Required : Agile Methodology, Waterfall, Scrum, Business Analysis, User Stories, Use cases, Gap Analysis, STLC, SDLC, PLC,(Product Life Cycle), SRS, FRD, RFP, RFO, Market Research, CI/CD, Sprint, Requirement Gathering About the Role: We are looking for a Technical Business Analyst to join our growing SaaS team. You will play a critical role in bridging the gap between business needs and technical solutions. This role involves gathering requirements, analysing workflows, and working closely with Founders, Product managers, developers, and stakeholders to ensure seamless implementation of software solutions. Key Responsibilities: Requirement Gathering & Analysis Collaborate with stakeholders to gather and document business and technical requirements. Analyse complex workflows and recommend scalable solutions. Define user stories, process flows, and system specifications. Technical & Functional Analysis Work closely with engineering teams to translate business needs into technical solutions. Assist in designing system integrations, APIs, and data models. Conduct impact analysis for system changes and enhancements. Project Coordination & Stakeholder Management Act as a liaison between business teams, product managers, and development teams. ¢ Participate in Agile/Scrum meetings, ensuring alignment between technical teams and business goals. ¢ Track project progress and manage expectations with stakeholders. Testing & Quality Assurance ¢ Define test cases and validate system functionality against business requirements. ¢ Support UAT (User Acceptance Testing) and troubleshoot issues. ¢ Ensure data integrity, compliance, and security best practices. Documentation & Reporting ¢ Maintain clear documentation, including BRDs (Business Requirements Documents), FRDs (Functional Requirement Documents), and technical specifications. ¢ Create process flow diagrams, wireframes, and mockups. ¢ Provide insights using data analytics and business intelligence tools. Why Join Us? ¢ Competitive salary and benefits. ¢ Work closely with Co-Founders & Directors ¢ 5 Days working (Sat & Sun fix off) ¢ Insurance & Gratuity Rewards ¢ Meals Facilities ¢ A collaborative and supportive team environment. ¢ Opportunities for professional growth and development. ****Data Analyst profiles candidates please don't apply.**** How to Apply? Interested candidates can apply over our career page or send their resume to Harshit.tripathi@webbeeglobal.com.

Understand business objectives and translate them into data and machine learning requirements Identify what data is needed to support specific AI use cases and assess its availability, quality and structure Explore and profile data from various sources to evaluate its suitability and uncover biases, gaps or integration challenges Visualising data and analytical results using tools such as Power BI, with the ability to create insightful dashboards for both technical and non-technical audiences. Collaborate with data owners and engineers to locate, access and prepare data for experimentation and model development Work closely with product teams to define success metrics and ensure data can support reliable measurement and evaluation Support the design of data flows and contribute to ingestion and preparation strategies that align with modelling needs Translate insights from data exploration and model experimentation into clear actionable recommendations Contribute to best practices related to data validation, model documentation and governance of analytical workflows Collaborate with ML engineers and AI architects to assess modelling options and design evaluation strategies Stay up to date with developments in AI and machine learning and actively share insights with the wider team Qualification Your starting point for constant growth From the moment you join Ramboll, we will support your personal and professional development so that you grow with the company. For this role, we believe your starting point is: A master’s degree in data science, computer science, statistics, applied mathematics or a related field Strong experience in applied data science or machine learning, with an emphasis on data readiness and problem framing Proficiency in Python and experience with common data science libraries (e.g., pandas, scikit-learn, TensorFlow or PyTorch) Demonstrated ability to explore, profile and assess complex data sets to determine their value for ML solutions Experience working with business stakeholders to translate objectives into data needs and analytic plans Understanding of how data flows from source systems into models, and experience partnering with data engineers to build effective pipelines Excellent communication skills, with the ability to explain and visualize data-related concepts to non-technical audiences Fluency in English Additional Information We offer: Competitive salary and benefits package. Opportunities for professional growth and development. Flexible work environment and work-life balance. A multi-cultural work environment Personal qualities that will help you succeed in this role include: Ability to collect and analyse data, establish facts and make recommendations in written and verbal form. Ability to explain and translate complex, technical IT requirements into material understandable for non-IT staff. Ability to liaise with all parts of an organisation, including IT and business stakeholders. Open-minded and helpful and, finally, a good portion of self-awareness and humour.

Experience - 4+ Work from Office- Ahmedabad Create detailed BRDs, FRDs, use cases, workflows, wireframes, and user stories Support RFP/RFI responses and assist in solution proposal preparation. Stay current with trends in enterprise IT solutions

Preferred candidate profile Mandatory Should be an immediate joiner or max notice period 15 Days. Should have min 4 years of experience in Strategy & advanced analytics. Should be well versed with Advance Excel & PowerPoint . Good to have Experience in domains - CPG , Retail & FMCG

Greetings from FutureA4, We are looking for a motivated and skilled Business Analyst to join our team and make a significant contribution to our Cash Management platform (Straight2Bank NextGen) . Key Responsibilities: Work closely with business users to capture, analyze, and prioritize business requirements in harmony with existing Straight2Bank NextGen cash functionalities. Manage requirements through their complete lifecycle from inception to implementation across multiple systems and interfaces. Develop a sound understanding of cash management products and services , corporate banking channels, industry clearing systems, and various payments file formats used by clients. Provide strong product management expertise , including roadmapping and requirement gathering. Advocate for a user-centric approach to product design and delivery , reflecting UX principles. Utilize metrics and KPIs related to digital channels such as customer satisfaction and adoption statistics — to guide ongoing product improvements. How to Apply: Please share your updated CV with us.

Business Analysts at iSolve are customer-facing executives that will be a single point of contact for the assigned customer projects at both the customer and iSolve. They will start with scoping (to evaluate), requirement gathering and assist iSolves sales and tech teams from expectation setting to achieving project goals. BAs are often super-enthusiastic, energetic and possess multi-tasking and multi-specialty skills within their domains. In this role you will learn about customers and their expectations. Roles and Responsibility: Experience in creating UML process flow and business requirement document. Good to have exposure in Creating Wireframe and Prototypes Experience in creating use cases and user stories. Experience in validating requirements, planning development activities, standardizing software development process. Experience working with multiple stakeholders and with direct customer. Experience working in Spreadsheets / Database: MS Excel, MS Access (Optional) Experience working in project management tools like Jira, Trello, MS Planner Experience working in SharePoint, MS Teams, Slack, Google meet, Skype. Adoption of standards and best practices for platform & process implementation Formulating milestones and deliverables Ability to work in a team environment with multiple team members and the ability to multitask. Willingness to travel Key Skills: Requirement gathering Business analytics UML - Process flow Wireframing Project Management Oral and written communication skills Good personal computer and business solutions software skills Process analysis, critical thinking, decision making, problem-solving, and data analysis skills. Organizational skills to balance and prioritize work. Presentation skills to interact with management, customers, and team members. Documentation & visualization skills

Note: We are specifically looking for candidates with 14 years of experience who have started their careers in software development and later transitioned into the Business Analyst roleor are planning to make that transition. A strong technical understanding and prior hands-on experience in the development phase (in any technology) is a must for this position. Job Description: Interact with business users, clients, SMEs for gathering requirements, demo and user acceptance testing Triage and prioritize product improvement ideas received from different sources (internal & external) Combine the feedback gathered from the stakeholders, development ideas and future ideas to build and manage the product backlog Pro-actively work on the product backlog and update it on regular intervals Elaborate epics and features into user stories Document user stories along with acceptance tests Sprint planning and product backlog prioritization Expected and Desired Skills Illustrate design ideas using process flows, wireframes, mockups. Knowledge of tools such as Balsamiq, Mockplus, MS Visio Fundamental knowledge of Agile and exposure in Agile software development environment/projects Knowledge of Analytics and data science domain is a plus •Comfortable documenting user stories and having solutioning experience Strong business, analytical and problem-solving skills Strong verbal/written communication along with structured and strategic thinking. High Confidence levels, ability to take ownership & accountability with focus on the end result Experience Between 1-4 years Proven experience working in both smaller and larger organisations having multicultural exposure. Proven track record of delivering and deploying software Experience with large enterprise client will be an added advanatge Experience in Client and Stakeholder Managment Domain and industry experience in one or more of these industries - Financial Services, Professional Services, other Consumer Industries Education Background An advanced degree, or equivalent, such as a Master's, or MBA An undergraduate degree, or equivalent, in Software Engineering/Computer Science

Role : Business Analyst will help organize projects, make them visible to stakeholders, and support the development of software in the Scrum Master role. Learning new workflows, structuring and documenting new projects, interfacing with stakeholders, evaluating vendors, collaborating with technical leads to produce technical documentation. Leading a SCRUM team through bug scrubs / sprint planning / stand-ups / retrospectives, presentations to leadership, writing and distributing documentation / release notes, and generally representing the department in a collaborative & professional manner. Business Analyst will work closely with designers, developers, development leads, infrastructure leads, support leads, internal / external stakeholders, and all levels of management on any activity necessary to ensure the efficient production of software. Requirements : 3+ years of related experience with a bachelors degree; or equivalent experience Demonstrates an ability to interface with stakeholders in a friendly way which does not compromise the integrity of the development process History of learning new processes and thinking critically about them Experience with a work tracking system commonly used in Development; Team Foundation Server, JIRA, or similar Excellent written and verbal communication skills Ability to present complex issues / ideas with precision, clarity, and brevity; to communicate effectively at all levels of the organization. Process oriented; expertise with project management and maintaining project organization Ability to manage multiple projects and initiatives in a fast-paced environment. Proficient user of Microsoft PowerPoint, Excel, Word and Windows in general Desirable Skills : Basic data analytics using advanced Excel or basic SQL Healthcare experience for systems based in the United States, HIPAA compliance / requirements, working with clinicians, and/or with an Electronic Medical Record (EMR) Experience acting as a Scrum Master for a team which directly produces software

Position: Social Media cum Business Analyst Intern Training/Probation Duration: 3 months Stipend: 15,000/month + Performance-Based Variable (up to 10,000/month*) CTC After Internship: 3 to 3.6 LPA, based on performance Interview Mode: Face-to-Face Only 2 Years bond Eligibility: B.Tech, B.com, B.Sc, MCA, MBA (2025 only) Candidates must have a technical background. Trained on Testing & Business Analyst candidates can apply. About the Role: This hybrid role combines Social Media (digital marketing) and Business Analyst, offering hands-on experience in managing social media campaigns while contributing to strategic business initiatives. Key Responsibilities: 1. Digital Marketing & Social Media: Content Creation & Management: Develop, design, and schedule posts, stories, reels, blogs, and infographics for Instagram, Facebook, LinkedIn, Twitter, YouTube, and Pinterest. Maintain brand consistency in voice and visual identity. Campaign Execution: Assist in running SEO, social media, content marketing, and paid ad campaigns. Monitor website traffic, lead generation, and campaign performance. Community Engagement: Respond to audience queries, build relationships, and identify growth opportunities. Analytics & Reporting: Track social media metrics (engagement, reach, conversions) using Meta Business Suite or native tools. Prepare weekly reports and suggest data-driven improvements. 2. Business Analyst: Requirement Analysis: Gather, analyze, and document business requirements. Create BRDs (Business Requirement Documents), FRDs (Functional Requirement Documents), and SRS (Software Requirements Specifications). Research & Strategy: Conduct market research and competitor analysis to derive actionable insights. Support initiatives to improve data reporting quality and business processes. Technical Collaboration: Collaborate with development/IT teams to translate business needs into technical requirements. Create wireframes, flowcharts, and UML diagrams to visualize workflows. Testing & Validation: Perform functionality checks and user acceptance testing (UAT) before product delivery. Cross-functional Coordination: Act as a liaison between teams to ensure seamless communication and project execution. Skills & Qualifications: Digital Marketing: Basic understanding of SEO, social media algorithms, and tools (Google Analytics, Meta Business Suite). Strong writing, visual storytelling, and design skills (Canva/Adobe Spark). Interest in AI tools (e.g., ChatGPT) for content generation. Business Analyst: Strong analytical, problem-solving, and documentation skills. Familiarity with BRD/FRD/SRS, wireframing, and use cases. Proficiency in Excel, MS Word, PowerPoint, and process modeling tools. General: Excellent communication and presentation skills. Ability to collaborate with cross-functional teams in a fast-paced environment. Eagerness to learn and adapt to emerging trends in both domains. Tools Proficiency: Social Media: Meta Business Suite, Buffer/Hootsuite, Canva. Business Analysis: Excel, UML/wireframing tools, project management software. Perks and Benefits Employees Health Insurance PF & ESIC Late-night meal facility In-house & outdoor party Cab facility available in late-night working Various compensations & bonuses No dress code Festival Celebration Employees B'day celebration. Cafeteria facility

We are hiring for Senior Business Analyst 6-8 years (Preferably to join immediate/less than 15 days) !! Location :Chennai (Sirsueri- work from office - 5 days) About us ,We are a rapidly growing NASSCOM 2009-listed IT-enabling company with footprint in four countries. For two decades now, we have provided our global clientele with a range of high-end IT services including migration support, system integration, and infrastructure management solutions. Equipped with two development centres located at Chennai, Kumaran Systems can be that one-stop-shop for every IT solution that your business demands. Kumaran has been ranked among the Top 500 global software companies (16th Annual Ranking by Software Magazine) and among the Top 200 Indian software companies (3rd Annual Ranking by Data quest). Website :: www.kumaran.com Job Description: Requirements Elicitation, Analysis and Documentation (SRS). Validates the delivery against business requirements, prior to UAT delivery for all projects. Participate in prioritization, grooming, planning, and estimations on project requirements/clarifications/defect briefing/Change Requests along with Daily stand-up calls/synch up calls. Co-ordinating with project streams to clarify the functional and business queries. Create User Story in JIRA, assign story points and create sub-tasks for team members. Ensures Daily tasks progress / comments /blockers are updated in JIRA by Development team. Consolidate and share the daily progress updates, action items and blockers / impediments if any. Prepare and share the timesheet report on weekly basis. Raise any concerns or risks to client and come up with mitigation plan. Must have prior experience working in the Shipping Services. Interested applicants share profiles to lakshmi.prasuna@kumaran.com

Specialist: Senior eCommerce Business Analyst We are seeking a professional with functionalexpertise in Salesforce Commerce Cloud. The ideal candidate will be someone with aget-it-done attitude and see problems as opportunities to innovate. You willhave successfully performed full life cycle business analysis on medium tolarge projects. You will be working with the scrum team to developGlobal solution for Omnichannel eCommerce platform reaching millions of usersaround the world presence in 30+ markets and support over 15 languages. You will work closely with the business team and internationalpartners to analyze and identify gaps, document, communicate, validaterequirements as well as execute roll-out activities. You will bring yourbusiness expertise on eCommerce and your functional expertise on SalesforceCommerce Cloud platform to transform the shopping experience for users. RESPONSIBILITIES: Participate inplanning and implementing eCommerce solutions for global markets. Lead the analysisand thorough documentation of current and future state business processes thatrequire improvement. Identify opportunitiesto innovate. Recommendsolutions to improve Commerce functionalities, business practices & procedures. Distinguishrequests from underlying needs. Evaluate information received, deconstruct high-levelinformation into functional details and translate low-level information intobusiness requirements. Capture use cases, user stories and acceptance criteria for the new requests. Develop UI/UX orother artifacts to facilitate requirement elaborations as needed. Participate insprint planning & grooming session. Elaborate on requirements andexpectations for project team. Produce businessflowcharts or other visual aids to communicate changes to the business teams. Check feasibilityby comparing functional needs with the Salesforce Commerce Cloud solution andmake recommendations to the Product Owner. Configure allaspects of storefronts for the global markets based on their localizedrequirements. Manage multipleinitiatives, priorities, tasks and deadlines in a rapidly changing environment. Partner with SIpartners on implementing the solutions and work with cross-cloud teamsthroughout the organization in supporting Project One initiatives. Assist businessteam and QA team in designing test cases, validate the features and end-to-end testing. Participate in cross-cloudmeetings, eCommerce UAT and roll-out activities. Assist indeveloping training materials on the Business Manager tool and eCommerce featuresfor the business users and regional support teams. SKILL SET REQUIREMENTS : 8 9 years ofexperience as a Salesforce Business Analyst. 5+ years ofSalesforce Commerce Cloud experience with strong knowledge in Business Manager. Passionate abouteCommerce challenges and good understanding of Salesforce ecosystem. Go-getter. Team player who is willing to roll up theirsleeves and take on additional responsibilities as business needs evolve. Ability toorganize, specify and model requirements to ensure they are complete andsupport global needs. Strong analytical & problem-solving skills. Detailed Oriented. Thinkstrategically and creatively in finding business solution that meet therequirements in the best possible way. Excellent verbaland written communication skills to convey ideas or concepts to a variety ofstakeholders. Comfortable presenting businessand technical terminology to groups of 5 20 individuals. Familiar withJIRA, Confluence or similar tracking and management tools. Experience ineCommerce enterprise deployment. Experience in postdeployment support is highly desired. Previous BA experiencein Agile scrum teams in multi-cultural environment highly desired. Experience inSQL, CMS, Google analytics is preferred but not necessary. Shift time: 2.30to 11.30pm IST Location: Chennai/ Bangalore

Job Description Job Summary: We are looking for a business analyst who can act as the project manager/Lead on several exciting projects. We are looking for an energetic, enthusiastic, and passionate professional, who can work with minimal supervision. Excellent verbal and written communication skills are essential including the ability to author comprehensive documentation. Key Responsibilities: Identify, analyse, and elicit business requirements Facilitate workshops with business and technical stakeholders Engage stakeholders throughout the life cycle Work in multidiscipline teams in an agile development environment Specify business and functional requirements via user stories, use cases, workshops, process models in a 'just in time' collaborative environment Liaise with business and technical staff to ensure the documented solution is fit for purpose. Elicit and define requirements and functionality through Agile techniques and methods such as epics, stories, tasks, and acceptance criteria Ensure requirements and user stories are clear, concise, comprehensible, and that can be turned into code and tested by the delivery team Perform ad-hoc analysis using a range of techniques to clarify and remove impediments to delivery and improve delivery speed Provide functional expertise to testers for test cases and to developers for user story details Create and/or review test plans for each narrative to ensure test coverage Perform hands on testing tasks and activities as required Perform hands on change analysis and change management tasks Key Requirements: 4 years experience as Business and/or System Analyst Experience with use cases / user stories / wireframes / user navigation Experience implementing web-based applications Excellent documentation - business and functional requirements Excellent stakeholder management skills and ability to resolve problems with conflicting needs / requirements from a diverse group Experience in running requirements workshops / interviews Ability to deal with complex data requirements Experience managing projects and development activities. Preferred: Scrum master experience Any Project Management certification Role & responsibilities Preferred candidate profile

So, What’s the role all about? The Specialist Product Manager will be working with product leaders and will contribute to shaping the strategy, creating a plan, and driving execution towards launch. You are responsible for establishing, maintaining, and planning the backlog for the assigned products, and working with R&D, DevOps, and other dependent teams to deliver the solutions. You will be viewed as the "expert" for accurate and credible information on market needs, priorities, and the product for your assigned area. This position also includes ensuring that the solution supports the company’s overall strategy and goals. How will you make an impact? Actively explore and apply user research, analysis, and stakeholder feedback into product requirements to ensure products satisfy customer needs as well as meet the needs of the business. Understand overall Product strategy & vision, identify the features to be built and contribute to the roadmap, prioritize features, build consensus, and coordinate product schedules with developers to deliver high-quality experiences for our customers and partners. Build use cases and user stories and communicate them effectively. Maintain and drive roadmap that helps solving critical problems and delivers value to application users and the customers. Facilitate communication throughout the development process by partnering with key stakeholders, departments, especially engineering, services, operations, and corporate IT. Identify methods and metrics for identifying success and failures. Coordinate with other Product Owners and Product Managers to ensure cohesiveness. Demonstrates good judgment in selecting methods and techniques for driving innovation solutions. Works with cross-functional teams towards successful launch of new features. Acting subject matter expert expected to know and understand new features and feature improvement. Day to day management, coordination, and delivery of projects related to assigned products. Have built a capability for enterprise level product from scratch Follow the company Code of Ethics, policies, and procedures always. Have you got what it takes? 10+ years of overall industry experience with 4-5 years of product management experience with formal product management techniques, and tools involved in planning and delivering new software products and services. Demonstrated strong product thinking, product management certifications a plus. Demonstrated ability to be a self-starter, work with a heightened sense of urgency and drive a broad Scrum team to strategic conclusions. Demonstrated ability to understand and translate non-technical feature descriptions into structured use cases, requirements, and specifications for technical audiences. Ability to personally interact with customers, prospects, sales, executive management, and technical engineering resources, adjusting communications to the situation and successfully understanding and communicating product capabilities and priorities to each audience. Excellent oral and written communication skills in English including vocabulary, spelling, composition, and grammar. Ability to read and understanding technical information well enough to convey in original written communications to multiple audiences, including Engineering. Ability to personally interact with technical resources and listen carefully, taking time to understand the points being made, and asking questions where appropriate. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Req ID: 7238 Reporting into: Tech Manager, Engineering, CX Role Type: Individual Contributor

We are hiring a Business Analyst for the Bangalore location in a Hybrid mode. Role Overview The Business Analyst role is focused on the clinical domain, requiring strong knowledge of clinical trials, clinical research associates, investigators, and subjects (patients). The candidate should be familiar with Electronic Data Capture (EDC) systems and Clinical Research Forms (CRFs). Key Requirements and Skills: SQL Knowledge : The candidate should have a basic understanding of SQL queries. Clinical Domain Expertise : Strong knowledge in clinical trials and related processes. Business Analyst Skills : Understanding of business goals, Agile methodology, and waterfall methodology. Technical Skills : Experience with JIRA, TopTeam, SynapseRT, and proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Project, and Visio). Writing Skills : Strong technical and business writing skills, including knowledge of technical and grammatical editing. Communication Skills : Ability to communicate technical concepts to non-technical audiences and business concepts to technical audiences. Modelling Languages : Ability to learn and use modelling languages when required. Negotiation and Customer Management : Skills in negotiation and customer management. If interested, drop your profile at nusrath.begum@priglobal.com along with the following details: Total Experience: Current CTC: Expected CTC: Notice Period:

JOB RESPONSIBILITIES Act as the primary point of contact for clients post-sales to ensure smooth onboarding and usage of the StoreHippo platform. Handle client onboarding sessions including training, addressing product-related queries, and system walkthroughs. Understand client business goals to offer proactive support and suggest platform features that maximize value. Coordinate with internal departments (tech, support, product teams) to fulfill client needs and resolve issues efficiently. Maintain high client satisfaction levels through prompt support and consistent communication. Track and report client health scores, engagement levels, and help drive renewals and upsell opportunities. Document client interactions, queries, and service outcomes in internal systems. CORE COMPETENCIES Strong communication skills Ability to handle leads (inbound, outbound) Convincing skills to convert leads and inquiries into sales Maintain customer relationships (existing/ prospective) Perform effective online presentations to prospects Ability to independently handle client acquisition through various channels and follow-ups. Self-starter who believes in the importance of teamwork, while operating unmonitored individually. QUALIFICATIONS: Bachelor's degree in business administration, marketing, or a related field. Strong verbal and written communication skills. Excellent organizational and time management skills. Ability to work in a team environment and collaborate with cross-functional teams. Ability to adapt to changing priorities and manage multiple tasks. Strong problem-solving skills.