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1.0 - 4.0 years
5 - 6 Lacs
Bengaluru
Work from Office
Greetings!! We hiring for top MNC for further queries share your cv or contact Muskaan 8884496984 Priyanshu 8884496981 Shiva 7996772782 Location: Manyata Tech Park, Bengaluru Experience Required: Minimum 6 months in International Voice Process Shift: US Shifts (Night Shift Work from Office) Salary: Up to 6.7 LPA Key Roles & Responsibilities Inbound/Outbound Calling: Handle high-volume inbound and outbound calls for US-based healthcare clients. Provide accurate information on healthcare services, policies, and procedures. Customer Support & Issue Resolution: Address and resolve patient queries, appointment scheduling, prescription clarifications, billing questions, and insurance eligibility issues. Escalate complex cases to the appropriate internal teams and follow up until resolution. Data Management & Documentation: Maintain detailed and accurate call logs in CRM systems. Update patient and client records while ensuring compliance with HIPAA and data privacy standards. Quality & Compliance: Adhere to all quality guidelines, scripts, and standard operating procedures. Participate in regular training sessions to stay uptodate with healthcare regulations and client protocols. Performance Metrics: Meet or exceed individual targets on call quality, adherence, and productivity metrics (e.g., Average Handle Time, First Call Resolution). Provide feedback on process improvements and contribute to team goals. Collaboration & Communication: Work closely with crossfunctional teams including clinical, billing, and technical support to ensure seamless patient experience. Communicate any trends or recurring issues to supervisors for proactive solutions. Soft Skills & Professionalism: Demonstrate empathy, active listening, and clear communication on every call. Uphold a positive, patientcentric approach even under highpressure situations. Why Join Us? Competitive salary with performance-based incentives One-way cab facility for night shifts Comprehensive benefits including health insurance and paid time off Career growth path in a dynamic, supportive environment Thanks and regards, Rivera Manpower Services
Posted 3 days ago
0.0 - 5.0 years
2 - 6 Lacs
Pune
Work from Office
Job description Join Our Team International Motor Insurance Process Location: Pune Salary: 3 LPA-6.5 LPA Shifts: Rotational Schedule: 5 working days with 2 rotational offs Transport: Complimentary two-way cab service Who Can Apply? Experienced Professionals Minimum 1 year in international voice support Freshers with excellent communication skills are welcome. Qualification: Undergraduate or Graduate Note: Candidates should not have a career gap of more than 6 months in the last 2 years Key Responsibilities: Deliver excellent customer support via voice and chat Resolve customer queries promptly and professionally Ensure a high standard of service to enhance client satisfaction What Were Looking For: For Experienced Candidates: Strong verbal and written communication skills Prior experience in international voice processes For Freshers: Good communication skills Willingness to learn and grow in customer service industry Comfortable with rotational shifts Why Join Us? Competitive salary based on your experience 5-day work week with 2 rotational days off Complimentary two-way cab service In-depth training and excellent growth opportunities Interested in Joining? Call or WhatsApp your resume to HR Mangesh : +91 9225755444 Email: mangesh.parkhi@spes.in Know someone perfect for this role? Share this opportunity and help them begin their journey!
Posted 3 days ago
1.0 - 6.0 years
3 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
We are looking for a Voice Customer Service Executive meet quality and performance targets in a fast-paced environment . - 5 days Working - Retention Bonus Upto 1 lakh - PLI bonus Upto 8k - Both Side Cabs - Rotational Shifts and Offs Required Candidate profile - Handle inbound and outbound calls for international customers. - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate. - Undergraduate with 6 months can apply
Posted 3 days ago
1.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Warm Greetings from Rivera Manpower Services, Contact, Ananya 8884496986 Rivera Manpower Services Rivera Manpower Services Hiring: International Voice Customer Service Process: Insurance | CTC Up to 5.75 LPA | Immediate Joiners Location: Bangalore Shift: US Rotational Shifts Work Mode: Work from Office Joiners: Immediate Joiners Only Job Type: Full-Time Job Description: We are hiring for Insurance Customer Service Executives for an International Voice Process with one of the leading global service providers. This is a voice-based customer support role for experienced professionals with excellent communication skills and the ability to handle queries in a high-paced environment. Eligibility Criteria: Education: Graduate / Undergraduate Experience: Minimum 1 year of international voice process experience (mandatory) Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Willingness to work in US rotational shifts Immediate joiners only Role & Responsibilities: Handle inbound/outbound international customer calls Resolve queries efficiently and ensure customer satisfaction Adhere to SLA, quality, and compliance standards Update CRM systems with accurate interaction records Collaborate with internal teams for escalations and solutions Perks Free Cab Facilities (Two-Way Transportation) Complimentary pick-up and drop-off service provided for employees. Ensures safety and convenience, especially during late or early shifts. Saves commuting time and cost for employees. Shift Allowances Additional compensation for working in non-standard shifts (e.g., night, early morning, or weekend shifts). Encourages flexibility and helps maintain work-life balance. Benefits Performance-Based Incentives Monetary or non-monetary rewards based on individual or team performance. Motivates employees to meet or exceed targets. Enhances productivity and job satisfaction. Call to Apply / Book Your Interview Slot: Ananya 8884496986 Rivera Manpower Services (Whatsapp the cv if number is busy) Grab this opportunity to work with a global brand and grow your career in international customer service!
Posted 3 days ago
0.0 - 5.0 years
3 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
The Travel Customer Support Executive will handle customer inquiries, bookings, complaints, and travel-related assistance via phone. - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Strong Communication and interpersonal skills. - Resolve customer complaints and issues promptly and professionally. - 12th pass with 6 months Exp can apply - Comfortable with Rotational shifts 24*7
Posted 3 days ago
3.0 - 8.0 years
4 - 9 Lacs
Chennai
Work from Office
Job Title Finance – Executive – Invoicing Specialist (Accounts receivable US) Key Responsibilities Generate and issue invoices to customers based on sales orders or service agreements. Ensure invoices are accurate, complete, and compliant with company policies and tax regulations as per US regulations. Collaborate with the sales and customer service teams to gather necessary information for invoicing. Review and verify billing information, including pricing, terms, and discounts. Address customer inquiries related to billing discrepancies or account issues. Reach out to customers to discuss overdue invoices and arrange for payment. Maintain and update customer accounts in the billing system. Analyze collection trends and prepare reports to track accounts receivable performance and ageing. Prepare sales forecasts based on historical data, market trends, and input from relevant departments for senior management. Identify and resolve discrepancies between payment records and invoices. Aid in closing monthly financial records by reconciling accounts and processing transactions. Keep accurate and up-to-date records of customer transactions and contact information. Manage and update customer accounts to ensure accuracy and completeness of records. Qualification and Skills Any qualification with previous experience in invoicing or accounts receivable or a similar role with US clients. Strong knowledge in O2C process flow required. Strong knowledge of accounting principles and invoicing procedures. Excellent organizational and time-management skills. Proficiency in accounting software and MS Office (Word, Excel, PowerPoint) Strong communication skills, both written and verbal. Attention to detail and accuracy. Ability to work independently and as part of a team. Working Condition Work from Office
Posted 3 days ago
0.0 - 5.0 years
3 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
This role focuses on delivering excellent customer service and ensuring a smooth travel experience for clients. - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Strong Communication and interpersonal skills. - Resolve customer complaints and issues promptly and professionally. - 12th pass with 6 months Exp can apply - Comfortable with Rotational shifts 24*7
Posted 3 days ago
1.0 - 5.0 years
3 - 4 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
Payment Getaway Process. Graduation with 6months exp required or HSC with 6month experinece required only Experience Any bpo or customer support experience In hand salary 32k to 35k per month. Required Candidate profile Us process 24*7 shifts 5days working 2days off Rotational shift and rotational offs
Posted 3 days ago
0.0 - 5.0 years
3 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring For Travel Process - Customer Support Voice - Coordinate domestic and international travel bookings (flights, hotels, transport, visas). - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Strong Communication and interpersonal skills - Customer service orientation and excellent problem solving abilities - 12th pass with 6 months Exp can apply - Comfortable with Rotational shifts 24*7
Posted 3 days ago
0.0 - 5.0 years
2 - 6 Lacs
Pune
Work from Office
Hiring for International BPO Voice & Blended Customer Service Job Location : Pune Process : International Voice / Blended (Customer Support) Experience : Fresher & Experienced candidates welcome Salary Range: Fresher: 18,000 22,000 (in-hand) Experienced: Up to 6 LPA (Based on last drawn + hike) Job Role & Responsibilities: Handle customer queries via voice and blended channels (email/chat) Resolve issues efficiently while maintaining high customer satisfaction Follow communication procedures, guidelines, and policies Ensure timely follow-ups on customer concerns Deliver excellent service in line with international quality standards Update customer interaction logs accurately Requirements: Excellent spoken and written English communication skills Willingness to work in rotational shifts Ready to work in a fast-paced environment Minimum qualification: Undergraduate/Graduate Prior BPO/customer service experience preferred (for experienced roles) Freshers with good communication are encouraged to apply Perks & Benefits: Attractive Salary + Performance Incentives 5 Days Working | 2 Rotational Offs Both Way Cab Facility Professional Work Culture On-Job Training & Career Growth Opportunities --- Ready to take your career global? Apply Now! Contact for More Details: Kalyani 9067680932 Email: kalyani.s@spes.in Perfect opportunity for freshers and experienced professionals to be part of an international BPO with excellent growth potential. References are highly preferred *Note- No Virtual Rounds of Interview *
Posted 3 days ago
1.0 - 3.0 years
3 - 4 Lacs
Pune
Work from Office
Hiring: B2C chat process Exp: min 6 Months exp in international B2C chat CTC: up to 4.8 LPA Education: Grad/UG Location: Pune (Hinjewadi Phase 3) WFO/24*7 shift Cab available Contact: 9653852049(HR Gaurav)
Posted 3 days ago
1.0 - 5.0 years
1 - 4 Lacs
Bengaluru
Work from Office
About Client Hiring for One of the Top most Prestigious Multinational Corporations !!! Job Title : International Voice Process Qualification : 10+2 Or Graduates Experience : 1+years NOTE: ONLY IMMEDIATE JOINER Key Skills Required : Excellent verbal communication in English International voice process handling Customer query resolution Call documentation & CRM usage Active listening & problem-solving Ability to handle pressure and high call volumes Basic computer and typing skills Roles and Responsibilities : Handle inbound and outbound calls for international customers in a professional manner Resolve customer queries efficiently and ensure high levels of satisfaction Document all interactions accurately in internal systems Maintain call quality standards and follow company procedures Escalate complex issues to the appropriate department when necessary Work towards achieving daily/weekly performance targets Stay updated on products, services, and process changes Collaborate with team members and supervisors for consistent service quality Location : Bangalore CTC Range : Upto 4Lpa (Based On the Previous CTC ) Notice Period : Immediate Shift Timing : Night Shift Mode of Interview : Virtual Mode of Work : Work from Office -- Thanks & Regards, -- Thanks & Regards, HR Deekshitha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432458| deekshitha@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************
Posted 3 days ago
1.0 - 6.0 years
3 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
We are looking for a Voice Customer Support Executive to handle customer queries efficiently and professionally over phone calls. - 5 days Working - Retention Bonus Upto 1 lakh - PLI bonus Upto 8k - Both Side Cabs - Rotational Shifts and Offs Required Candidate profile - Answer inbound customer calls in a professional and courteous manner - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate - Undergraduate with 6 months can apply
Posted 3 days ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, Hyderabad, Pune
Work from Office
International Chat Process Experience = Minimum 6 months international Live chat experience required Salary =3.5LPA to 5 LPA Location = Pune & Noida Share cv on = 6367194878
Posted 3 days ago
0.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Hybrid
Customer Care Executive • Shifts: Rotational, 9hour shift • Experience: Fresher Can Apply • Salary: Up to 30,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently Call 033-6902 -8985 for interview Required Candidate profile Customer Care Executive • Shifts: Rotational, 9hour shift • Salary: Up to 30,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently Call 033-6902 -8985 for interview
Posted 3 days ago
0.0 - 3.0 years
1 - 3 Lacs
Vadodara
Work from Office
Respond to customer inquiries via voice and non-voice channels (calls, emails, chat). Age: 18 to 35 years Education: 12th and Above Good command of English and/or local language(s) Experience: Freshers and experienced candidates are welcome.
Posted 3 days ago
1.0 - 6.0 years
4 - 6 Lacs
Gurugram
Work from Office
Bpo Hiring For Health Care Domain Voice Process 6.5 LPA Location Gurugram Only Graduates. No B.E./Btech/UG''s Minimum 1 Year of Voice Experience With International BpO MUST Pls Cal Dipankar @ 9650094552 Email CV @ jobsatsmartsource@gmail.com
Posted 3 days ago
0.0 - 2.0 years
2 - 3 Lacs
Noida, Gurugram
Work from Office
Hiring for US Healthcare Need Graduate Freshers Grad with 7Month of Exp UG with 1 year of Exp Salary Upto 23k in hand, 3.30LPA Loc- Gurgaon/ Noida Fixed Sat/Sun off Fixed Night shifts 5 days working Call & WhatsApp Snehal 9625998099 Required Candidate profile Candidates must have Good communication skills. Candidates must be comfortable working in any shifts. Candidates must be an immediate joiner.
Posted 3 days ago
1.0 - 3.0 years
3 - 4 Lacs
Pune
Work from Office
Required - Min 1 year exp in Technical voice process (B2C) Skills - Hands-on exp on Active Directory, VPN, ServiceNow, and ticketing tools Location - Pune Grads onlt CTC - Up to 4LPA US Shifts Immediate joiners Drop your cv on - 8529546798
Posted 3 days ago
1.0 - 6.0 years
3 - 7 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Looking for Career Growth? Or Want to switch from BPO Jobs? Candidates with below skill set can apply! Excellent communication skills, with neutral accent. Excellent written communication skills with email etiquette Good problem solving and analytical skills Excellent customer service skills Ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back to back calls when Flexible to work 24 X 7 Educational Qualification: Any Graduation / Under graduation Shifts Timings: Rotational Salary- 2.0L/ A to 8 L/ A (based on performance in interview). Freshers also can apply. Experience: 0 to 8 years of work experience Salary: up to 7.5 Lakhs Age Limit: 20-38 Shift: (Day/ Night) Contact : Aditya - 9686682465 Pallavi : 7259027295 Deepanshu - 9900024811 Veda - 9686454290 Rashmi - 7760984460 Mallik - 7259027282
Posted 3 days ago
0.0 - 2.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Hiring for international Voice Process-4 lpa immediate joiner Grad/Ug fresher can apply Experienced should not be more than 36 months Exceptionally excellent communication skill required UAN Strong check Permanent Wfh Required Candidate profile excellent communication skills require IMMEDIATE JOINER Training 2 days in a week from office Telephonic interview
Posted 3 days ago
0.0 - 4.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with internal teams to resolve complex issues Preferred Candidate Profile: 1. Undergraduate or graduate degree in any discipline 2. Excellent communication and interpersonal skills 3. Ability to work in a fast-paced environment and manage multiple priorities 4. Strong analytical and problem-solving skills 5. Willingness to learn and adapt to new processes and technologies What We Offer: 1. Competitive salary and benefits 2. 2-way cab facility for commute 3. Opportunities for growth and development in a global company 4. Collaborative and dynamic work environment 5. Training and support to help you succeed in your role 6. Incentives and Allowance's Skills: 1. Good communication skills (written and verbal) 2. Basic computer knowledge and typing skills 3. Ability to work independently and as part of a team 4. Strong attention to detail and organizational skills For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com
Posted 3 days ago
0.0 - 5.0 years
1 - 4 Lacs
Bengaluru
Work from Office
About Client Hiring for One of the Top most Prestigious Multinational Corporations !!! Job Title : International Voice Process Qualification : 10+2 Or Graduates Experience : Freshers / 1+years NOTE: ONLY IMMEDIATE JOINER Key Skills Required : Excellent verbal communication in English International voice process handling Customer query resolution Call documentation & CRM usage Active listening & problem-solving Ability to handle pressure and high call volumes Basic computer and typing skills Roles and Responsibilities : Handle inbound and outbound calls for international customers in a professional manner Resolve customer queries efficiently and ensure high levels of satisfaction Document all interactions accurately in internal systems Maintain call quality standards and follow company procedures Escalate complex issues to the appropriate department when necessary Work towards achieving daily/weekly performance targets Stay updated on products, services, and process changes Collaborate with team members and supervisors for consistent service quality Location : Bangalore CTC Range : Upto 4Lpa (Based On the Previous CTC ) Notice Period : Immediate Shift Timing : Night Shift Mode of Interview : Virtual Mode of Work : Work from Office -- Thanks & Regards, Amala Subject Matter Expert Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432406 amala@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************
Posted 3 days ago
0.0 years
3 - 4 Lacs
Bangalore/Bengaluru
Work from Office
Greetings !!! We are hiring for Accenture and other MNC companies with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: swathi 8884496983 swathi.rivera@gmail.com Rivera Manpower Services (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Process Work Location: Bangalore Cab Service: Both ways provided CTC Details: Freshers only Grads /Exp UG & Grads - 4.5 LPA Shift Timings: US Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with experience). Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, swathi 8884496983 swathi.rivera@gmail.com Rivera Manpower Services
Posted 3 days ago
0.0 - 5.0 years
1 - 4 Lacs
Bengaluru
Work from Office
About Client Hiring for One of the Topmost Prestigious Multinational Corporations !!! Job Title : International Voice Process Qualification : 10+2 OR Graduates Experience : Freshers / 1+years NOTE: ONLY IMMEDIATE JOINER Key Skills Required : Excellent verbal communication in English International voice process handling Customer query resolution Call documentation & CRM usage Active listening & problem-solving Ability to handle pressure and high call volumes Basic computer and typing skills Roles and Responsibilities : Handle inbound and outbound calls for international customers in a professional manner Resolve customer queries efficiently and ensure high levels of satisfaction Document all interactions accurately in internal systems Maintain call quality standards and follow company procedures Escalate complex issues to the appropriate department when necessary Work towards achieving daily/weekly performance targets Stay updated on products, services, and process changes Collaborate with team members and supervisors for consistent service quality Location : Bangalore CTC Range : Upto 4Lpa (Based On the Previous CTC ) Notice Period : Immediate Shift Timing : Night Shift Mode of Interview : Virtual Mode of Work : Work from Office -- Thanks & Regards, Lakshmi PS HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432489/WhatsApp @ 7892150019 lakshmi.p@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************
Posted 3 days ago
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