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Customer Care Executive

1 years

2 - 3 Lacs

Posted:5 days ago| Platform: GlassDoor logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Languages: Hindi and Tamil, Hindi and English and Telugu
Exp- Min 1 YearCTC- 18-22K(Max) Per month in hand.Working days : 6 DaysWeek off: RotationalWorking timings: there are two shifts1) 9:00 AM - 6:00 pm2) 12:00 pm - 9:00 pmInterview Mode: Only Walkins

Note: He can be placed in any shift per the process requirement.

Roles and responsibilities:

Outbound calls:

Need to contact the customer for address clarification/ complete address
Need to explain usage and description of the product.product Upselling calls

Inbound Calls:

Clarify the customer doubts like product usage
Delivery Status and enquiries related to product deliveryReply to emailsGet connected with customers through WhatsApp for any product-related enquiries

Note: Sales calls also will be there, but no targets

Job Types: Full-time, Permanent, Fresher

Pay: ₹200,000.00 - ₹300,000.00 per year

Benefits:

  • Leave encashment
  • Paid sick time
  • Paid time off

Schedule:

  • Day shift

Work Location: In person

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