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Aditya Birla Insulators
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TM - Backend Product Manager

TM - Backend Product Manager

Aditya Birla Insulators

3 - 6 years

6 - 10 Lacs

Gurugram

Posted:1 week ago| Platform:

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Skills Required

Supply chain Product management RTOS Backend ERP Reconciliation Debugging System design Operations Logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Backend Product Manager : A person who can operate like the central nervous system of our commerce stack someone who can connect the dots across OMS, ERP, POS, logistics intelligence, and customer-facing delivery experiences. This is not a typical PM role. You're shaping the backbone of how orders are promised, fulfilled, and delivered in a way that scales across brands, pin codes, and edge cases. You'll orchestrate real-world commerce logic: inventory reservations, estimated delivery engines, delivery SLAs, hyperlocal fulfilment, omnichannel handoffs, NDR/NPR workflows, and ERP syncs ,all stitched into reliable, modular systems. If you ve ever wanted to build a promise engine that customers trust, a logistics brain that ops teams love, and omnichannel rails that retail depends on -this is your playground. What You ll Own 1. Core Backend Platform Thinking

Drive the Order Management System (OMS) logic order lifecycle, partial shipments, returns, cancellations, RTOs, and inventory hold/release mechanisms
Seamlessly integrate with ERP systems for financial events, GRN flows, invoice generation, and reconciliation pipelines
Coordinate with POS systems for real-time inventory sync, click & collect flows, split order handling, and offline stock fulfilment
Build foundational support for omnichannel capabilities like:
BOPIS (Buy Online Pickup In Store)
BORIS (Buy Online Return In Store)
Tag loop management for store handovers and inter-warehouse transfers

2. Delivery Intelligence and Logistics System Design

Own and evolve the Estimated Delivery Date (EDD) engine factoring in pin code serviceability, warehouse availability, logistics SLAs, and forward-reverse timelines
Build scalable delivery promise engines enabling flexible commitments based on dynamic supply chain conditions
Design systems to support hyperlocal deliveries including dynamic rider assignment, FC/store proximity routing, and smart fallback strategies
Define and automate NDR/NPR flows including reason classification, retry logic, escalation loops, and return diagnostics

3. Cross-Functional Execution at Scale

Act as the bridge between engineering, operations, supply chain, store ops, finance, and other product teams ensuring reliability, scalability, and alignment
Own the end-to-end product lifecycle: from writing functional specs and API contracts to running UATs and post-launch optimizations
Make key trade-offs across system performance, speed of execution, and tech scalability always keeping customer promise and ops efficiency at the core

Role Requirements

3 6 years of product management experience, ideally in high-scale e-commerce, logistics platforms, supply chain tech, or backend-heavy consumer businesses
Proven experience designing or scaling systems like OMS, ERP, POS, or WMS and a solid grasp of how commerce moves across digital and physical touchpoints
Deep systems thinking you're comfortable discussing event flows, message queues, service orchestration, and state machines with engineering Strong product intuition and operational empathy you can balance business urgency with long-term system integrity
Ability to navigate across zoom levels from debugging a specific NDR flow to planning quarterly roadmaps with senior stakeholders
Exceptional communication and prioritization skills you re equally comfortable in leadership reviews, engineering huddles, or ops war rooms

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TM - Backend Product Manager