TL Process

Job Description for Team leader Process Associate

Location – Ahmedabad, India

Time – 9:00 AM to 6:00 PM

Experience – 3+ Years

Education – Graduate

Job Description:

 Review and verify the patient’s information against insurance company specifications through site

 Maintaining documentation files with patient demographic and insurance details

 May enter data electronically to process charges, payments, denials and adjustments

 Resolve routine patient billing inquiries and problems, follow up on balances due from insurance companies through Interactive Voice Response IVR/ Customer Service Representative CSR

 Perform timely and constructive team member performance reviews

 Train your Team Members

 Track Team Member attendance, motivation, and growth

 Manage Team’s Productivity and Quality

 Discover and unblock workflow bottlenecks

 Troubleshoot errors

 Set up monthly, weekly, and daily goals for collections, productivity, and quality; monitor their achievements, and take corrective actions

 Minimize Errors and Claim rework

 Prioritize account-level corrections above individual claims

Job Requirements:

 Should have excellent communication and interpersonal skills

 Should be exposed to PC Skills specifically MS-Office and Internet

 Knowledge of medical terminology will be considered as additional advantage

 Excellent in English communication (written and spoken)

Eligible candidates can share the updated CV at 75670 60888 / glory.m@crystalvoxx.com

Job Types: Full-time, Permanent

Schedule:

• Day shift

Work Location: In person