Telesales Executive

The Company Welcome to Panjab Jewelry, a distinguished Manufacturing and Export House led by seasoned jewellery experts with an impressive 21-year track record. Our contemporary approach to the business has expanded our presence not only across India but also in key international markets, including the UAE, Singapore, Malaysia as well as the USA, Canada, and the UK. As manufacturers and wholesalers specialising in a diverse range of Gold Nose Pins, Earrings, Rings, and Casting Jewellery, we take pride in our proficiency in both Handcrafted and Machine-made jewellery across these categories. Job Description Understand our products and services well to effectively communicate their features and benefits. Establish and nurture strong relationships with key customers. Introduce our products/services to customers, initiating further steps in the sales process. Keep accurate records of customer interactions in the CRM following the sales process. Follow up with calls to nurture leads, address additional questions, and guide customers through the sales process. Build rapport with customers, identify their needs, and provide solutions aligned with their requirements. Go the extra mile by making callbacks or arranging calls after office hours based on customer convenience. Qualifications Any Graduate or above. Key Skills Excellent verbal communication skills in both Hindi & English. Strong persuasion and negotiation skills to convince potential customers to make a purchase. Results-oriented with a focus on achieving and exceeding sales targets. Proficient experience in using CRM software. Experience Minimum of 5 years in tele-sales. Experience in the jewellery industry is a plus. Other Considerations Male or married female candidates will be given preference. Salary - Rs.20,000 to 25,000 Timings - 9:30 to 6:30 pm Location - Ranjit Avenue, Amritsar.