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Telecalling Assistant

Dhanalakshmi Havan Worldwide Private Limited

0 - 31 years

1 - 2 Lacs

Rukmini Gaon, Guwahati

Posted:4 days ago| Platform: Apna logo

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Skills Required

support surveys resolve crm schedule communication service multilingual

Work Mode

On-site

Job Type

Full Time

Job Description

📞 Job Summary A Telecaller is responsible for making outbound or receiving inbound calls to promote products, generate leads, provide customer support, or conduct surveys. The role is crucial in building customer relationships and driving business growth. 🧩 Key Responsibilities Make outbound calls to potential or existing customers Explain products or services clearly and persuasively Handle customer inquiries and resolve complaints Maintain and update customer databases (CRM systems) Follow up on leads and schedule appointments Meet daily/weekly call and conversion targets Record call details and feedback for future reference 🛠️ Required Skills & Qualifications Strong verbal communication and listening skills Ability to handle rejection and remain calm under pressure Basic computer proficiency (MS Office, CRM tools) High school diploma or graduation (preferred) Prior experience in sales or customer service is a plus Multilingual abilities can be an advantage

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Telecalling Assistant

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Experience: Not specified

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Telecalling Assistant