Telecaller

We are seeking an experienced Telecaller in Project Sales Executive who has a strong background in working with project-based companies,. whether in MEP, Electronics, Fire Heating, Ventilation, or similar sectors. The ideal candidate will be responsible for reaching out to potential clients, explaining products or services, and promoting sales. You will also handle customer queries, provide product information, and work on achieving sales targets. Key Responsibilities: Make outbound calls to potential customers to promote and sell products/services. Answer incoming calls from customers and address their inquiries in a professional manner. Provide accurate product information and explain the benefits to prospective customers. Follow up on leads and update customer information in the CRM system. Maintain records of all conversations in the database. Achieve individual and team sales targets by closing deals and upselling where applicable. Resolve customer complaints or issues in a timely and professional manner. Ensure customer satisfaction and build long-term relationships with clients. Coordinate with the sales team to ensure timely service delivery. Monitor customer feedback and provide suggestions for improvement to management. Skills & Qualifications: We are seeking an experienced Project Sales Executive who has a strong background in working with project-based companies, whether in MEP, Electronics, Fire Heating, Ventilation, or similar sectors. Excellent verbal communication skills. Good listening and interpersonal skills. Ability to understand customer needs and provide solutions. Prior experience in telecalling or customer service is a plus. Basic computer skills and knowledge of CRM software. Strong work ethic and self-motivated. Ability to work in a target-driven environment. Understanding the Project: Educational Requirements:High School Diploma or equivalent (a Bachelor's degree is a plus) BE (Bachelor of Engineering) Mechanical Engineering B. Tech Mechanical Engineering. Mechanical