Telecaller - Medical Admissions Counselor

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Telecaller

Key Responsibilities:

• Make outbound calls to NEET-qualified leads for MBBS/BDS/PG admission guidance.
• Clearly explain the admission process, eligibility criteria, counseling rounds, and important dates.
• Handle inbound queries via calls, WhatsApp, or email.
• Maintain daily records of calls, follow-ups, and student interest in CRM or Excel.
• Schedule counseling appointments and follow up with students/parents.
• Coordinate with the admission team to assist in application, documentation, and seat booking.
• Stay updated with current medical colleges, cut-offs, fee structures, and NEET guidelines.

Candidate Requirements:

• Minimum 12th pass or graduate in any discipline.
• Excellent communication skills (spoken and written).
• Ability to handle calls patiently and professionally.
• Basic computer knowledge (MS Office, email, WhatsApp Web).
• Prior experience in tele sales or education counseling preferred but not mandatory.
• Must be self-motivated, target-oriented, and confident.

What We Offer:

• Fixed salary + incentives (based on performance).
• Daily/weekly performance bonuses.
• Training on NEET counseling and admission process.
• Opportunity to grow in the education counseling field.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Experience:

• Customer service: 3 years (Preferred)

Work Location: In person