263 Tele Sales Jobs - Page 7

Key Responsibilities : Lead Generation and Prospecting : - Identify potential customers through lead lists, referrals, and market research. - Reach out to prospective customers via phone calls to introduce products or services. - Generate interest and schedule appointments for follow-up meetings or demonstrations. Sales Calls and Presentations : - Conduct outbound calls to potential clients to present products or services. - Explain product features, benefits, and pricing to prospective customers. - Address customer questions, objections, and concerns effectively. Sales Conversion : - Follow up with leads to convert them into customers. - Close sales deals by negotiating terms, finalizing contracts, and processing orders. - Achieve and exceed individual and team sales targets and performance metrics. Customer Relationship Management : - Build and maintain positive relationships with customers to encourage repeat business. - Provide excellent customer service by addressing customer needs and resolving issues. - Maintain accurate and up-to-date records of customer interactions and sales activities. Sales Reporting and Analysis : - Track and report on sales performance metrics including call volume, conversion rates, and sales revenue. - Prepare and submit daily, weekly, and monthly sales reports to management. - Analyze sales data to identify trends, opportunities, and areas for improvement. Market Research : - Gather market intelligence to understand customer preferences, industry trends, and competitive landscape. - Provide feedback to the product development team based on customer input and market research. Collaboration with Team : - Work closely with the sales team to align strategies and share best practices. - Participate in team meetings, training sessions, and sales strategy discussions. - Collaborate with marketing and other departments to support sales initiatives. Compliance and Documentation : - Ensure all sales activities comply with company policies, legal regulations, and industry standards. - Maintain accurate and detailed records of customer interactions, sales transactions, and follow-up actions.

Generate leads and identify potential customers through cold calling and other sales techniques Meet and exceed sales targets on a monthly basis Provide excellent customer service and support to customers Keep up-to-date with industry trends and product knowledge Collaborate with other members of the sales team to achieve overall sales goals Communicate effectively with both potential and existing customers, building strong relationships. Requirement Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong negotiation and closing skills Ability to multitask and prioritize tasks effectively Proficient in Microsoft Office and CRM software

1) Making outbound calls to potential customers. 2) Presenting products or services and answering customer questions. 3)Persuading customers to make a purchase, 4)Following up with leads and closing deals. 5) Building and maintaining strong customer relationships Job Responsibilities: Make outbound calls to prospective customers and explain products/services. Handle inbound queries and assist customers with relevant information. Maintain and update the customer database with accurate information. Follow up with potential customers to convert leads into sales. Meet daily/weekly/monthly sales targets. Job Responsibilities: Lead and manage a team of Telecallers/Sales Executives for B2B & B2C sales. Set and monitor sales targets, ensuring team performance meets business goals. Train, mentor, and motivate team members to improve efficiency. Develop strategies to increase customer acquisition and retention. Work closely with marketing and operations teams to streamline processes.

Immediate Joiner App Sales Executive roles and responsibilities: Prospecting: Identify potential leads through research, cold calling, and other outreach methods. Client Engagement: Communicate with prospective clients to understand their needs, present our products/services, and tailor solutions to meet their requirements. Sales Executive Presentations: Deliver compelling sales presentations to showcase the value and benefits of our offerings. Objection Handling: Address client objections and concerns effectively, working to overcome objections and close deals. Sales Targets: Meet or exceed monthly and quarterly sales targets and quotas. Pipeline Management: Maintain an organized and updated sales pipeline, keeping detailed records of client interactions and progress. Market Research: Stay informed about industry trends, market conditions, and competitors to identify new opportunities. Collaboration: Collaborate with the sales team and other departments to ensure a seamless customer experience. Qualifications: Proven experience in outbound sales or a similar role is preferred. Strong communication and interpersonal skills. Self-motivated with a results-oriented mindset. Excellent negotiation and persuasion skills. Sales executive skills and mindset Ability to work independently and as part of a team. Familiarity with CRM software is a plus. Willingness to learn and adapt to new sales techniques and tools. Upon consistent performance, an employee can earn up to 40-75% of Salary as their monthly incentive Quarterly salary hike on the basis of performance. Other Benefits Since the targets are reasonable and achievable, employee gets to enjoy Job Stability despite it being a target-oriented role. Opportunity to earn Higher Income with the help of our lucrative incentive structure Few of the major factors which differentiates this profile from any other sales job are: (i) Complete Desk Job (ii) No Cold Calling involved, its much more than a telecaller job! (iii) Leads are provided directly making it easier to have a clientele Experience: 6 months to 3 years Job Location: Andheri East, Mumbai

We Are Hiring for Senior Leadership Roles in Virtual Sales We are looking for dynamic professionals to lead and grow our VRM teams. Position: Regional Head / Unit Head Virtual Relationship Management (VRM) Channel Organization: Leading Private Bank Location: Thane, Hyderabad Candidates with relevant experience willing got relocate can also apply Key Responsibilities: Lead and mentor a high-performing VRM team Drive recruitment, training, and performance management Ensure achievement of sales targets and revenue goals Strengthen HNI client engagement through joint calls and relationship management Coordinate with Liabilities, Assets, Forex, Wealth, Insurance and Cards teams for seamless business delivery Drive digital adoption and ensure adherence to quality standards Implement data-driven sales strategies and monitor results Manage team attrition and foster a high-performance culture Skills and Experience: 10 to 20 years in phone banking, telesales, or VRM Channel in Banks Proven track record of achieving sales and business targets Strong leadership, coaching, and team management skills Age below 40 years Interested candidates can WhatsApp or call anandhi@avglobaladvisory.com

Responsibilities Measure identified KPIs Always strive towards meeting sales quota Track and document calls and sales Update client records Prepare and present achievements and KPIs Work with key stake holders internally to complete the sale process Build Internal n External relationships Manage all inbound leads generated through marketing activities Technical and Professional Requirements: Tele-sales Representative requirements and qualifications 5-6 years of experience as Tele-sales Representative or similar sales role Proven record of meeting sales quota in a consistent manner Hands on experience with sales tools such as CRM software Ability and willingness to learn about products and services specifications and benefits Patient and friendly personality to be able to dial 100-120 prospect numbers on a daily basis Team player Good time-management skills Great interpersonal, communication, presentation, and negotiation skills Account Management skills, Relationship Building skills BSc/BA is a plus

Role & responsibilities Qualification: 12th pass or graduate Language: Fluent in Hindi and English Job Description: We are looking for a female Tele sales Executive who will generate sales through telephone calls. The candidate must have minimum 1 year of experience in tele-sales. Interview will be face to face Interested candidate share your updated resume amrita.singh@manpower.co.in

We are seeking a highly skilled and motivated Business Manager to join our dynamic tele sales team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in Tele Business Management. Job Responsibilities: The position holder will be managing a team of 20-30 individuals. Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Assist the field sales team in achieving revenue and client retention targets by systematic follow-up & time bound closures. Daily 08-10 meaningful telephone/video calls with client. Key Skills: Client handling and application of Tele-sales techniques. Quick thinking and problem-solving. Verbal communication with active listening. Vision and foresight to create new opportunities for customers. Team Management & Interpersonal skills. Data Interpretation & Reports Management.

Provide accurate and updated information about various academic and professional programs (Online MBA, Certification Courses, etc.) Handle inbound/outbound calls and follow up on inquiries Understand the career goals and educational background of students and offer suitable program recommendations Assist students in the admission/enrolment process and ensure timely documentation Maintain records of student interactions and keep CRM systems up to date Achieve monthly targets for student enrolments and conversions Collaborate with the marketing and academic teams for campaign feedback and lead quality improvement Preferred candidate profile Bachelors degree (Any Graduate) 2-6 years of experience in educational counselling, admissions, or edtech sales Excellent communication and interpersonal skills Strong convincing ability and problem-solving approach Familiarity with CRM tools

Duties and Responsibilities We are looking people who are target-driven and passionate about B2C sales. The ideal candidate should Be self-driven and have the ability to work in an outbound Inside sales environment Have the ability to drive Monthly, Quarterly, and Annual Sales Quota achievement. Proactively identify cross-selling/up-selling opportunities with existing customers Solicit references through the existing customer base to increase the sales pipeline Understand customer requirements and pass on insights toward product portfolio improvement based on the customer interaction and feedback Manage pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction Bachelor's degree in business or related field. Prior experience in BFSI/ Edtech / B2C environment would be an added advantage Our ideal candidate 0 to 3 years of experience in inside sales /outbound calls experience Must have calling skills, selling to Company executives/ Professionals for B2C products, domain Knowledge Strong verbal skills with consultative professional business acumen Experience in all areas of business development from lead generation to scheduling meetings with stakeholders Interest and ability to learn concepts quickly Comfortable working on MS excel and CRM tools like Salesforce Keep thorough records of customer interactions and provide quarterly projections on a weekly basis.

Urgently we are hiring for Kotak Mahindra Bank Ltd. This is a permanent Bank On Roll / Pay-Roll Job. => This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work. => This will be permanently working from office only (Not a Work From Home). ============================================================================== Job Designation : Virtual Relationship Manager- VRM (It's Outbound / Telesales Profile) Position Grade : Assistant Manager- M1 / Deputy Manager- M2 Job Location : Wagle Estate (Thane-West). This is "Contact Centre Branch" (Non-Branch Banking) based Job, Eligibility Criteria : Must be at least minimum 1 year to 5 years of Sales Experience with Banking or Non-Banking both will be considered. Must be at least Graduate any stream. Must have good communication as well as Sales & Convincing skills. Age should be maximum 32 years. Female candidates will be proffered, Male candidates also can apply. Must be comfortable to work in (Thane-West location) Job Description/Responsibility : To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets. This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Salary Package : Annual CTC 3.00 to 4.50 Lac per annum plus performance based Incentives. PF, Gratuity, Mediclaim & Insurance cover (as per policy). Other Job Benefits & Features : => Working Day-: 5 Days working in a week. => Two Weekly offs: One fixed off on Sunday and another one is any of Weekday/Saturday. => Shift Timing-: This is a completely fixed day shift, the shift timing from 9.30 am to 6.30 pm. => This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work. ----------------------------------------------------------------------------------------------------------------------------------------------------------- How To Apply : => Interested candidates need to apply via Naukri.com by clicking apply link on same the page or Need to forward the updated CVs / Resumes at: hr.empowerdesk@gmail.com and mention in the subject line " Kotak-VRM-280" or => Also can share updated CVs / Resumes via WhatsApp on: +91-964-385-3808 (Mention in the subject line " Kotak-VRM-280" if your CV / profile got shortlisted with us we will contact you back. For Any kind of query or concern can contact us Strictly in between 10.00 am to 6.00 pm only Mob: +91-964-385-3808. Regards Career Empower (Hr-Team) On Behalf of Kotak Mahindra Bank

Urgent hiring for Kotak Mahindra Bank Ltd. For the Post of Video KYC Officer (V-KYC) for Noida & Thane-(West) Locations. => This is permanent job on roles of the Kotak Mahindra Bank Ltd. with fixed salary + high incentives. => Be part of fastest growing digital sales channel in financial services industry. => This will be permanently working from office only (Not a Work From Home). ========================================================================= Job Designation: Video KYC Officer (V-KYC) Role Category: Customer Services (Inbound- Video Call & Voice Process) Job Grade: Assistant Manager M-1 Job Locations: Thane -West (Wagle Estate) And Noida (Sec-16 & Sec-125) Location. Payroll: This is Permanent Bank Payroll job of the Kotak Mahindra Bank Ltd. Eligibility/Experience Criteria: # Candidate must be carrying at least 6 Month of experience in KYC Documentation & Customer Service (Inbound) with sales into Banking & BFSI sectors. # Other than Banking or BFSI like any Customer Service Inbound & Outbound with Sales, Branch Sales or relevant to our this Job Deception also can apply. Job Description & Responsibility: Handle inbound Video calls of the customers to complete the full KYC. Verify the details submitted by the customer while opening the account and Documents submitted are matching. Ensure KYC is completed by the right party only. Should maintain a good relationship with the customer throughout the KYC process. Cross-sell other banking products. Give complete and correct information on all the products pitched to the customer. Take call backs in case the customer is busy and ensure the follow up is done on time. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Meet targets on conversion and Cross selling as defined from time to time. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Shifts Timings & Offs: => Working Day-: 6 Days working in a week. => Weekly offs: One fixed off on Sunday and 2nd & 4th Saturday rotational off. => Shift Timing for Male-: Any of 9 Hours Shifts can be offered from 7.00 AM to 11.00 PM. (No Night Shift). => Shift Timing for Female-: Any of 9 Hours Shifts can be offered from 7.00 AM to 8.00 PM. (No Night Shift). => This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work. Candidate Desire Profile: Must be Good Communication skills Verbal & Written. Good listening skills and strong communication abilities. Flexible to get scattered 6 Week Offs in a month with 9 hours with late evening shifts. Age should be 20-30 years only (Male & Female Both can apply). Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity. Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers. Team player Candidate must be able to work effectively with all levels of the organization. Salary Package: => Annual CTC of Rs.2.75 to 3.40 Lac per annum plus performance based high Incentives. (Monthly In-hand/Net Salary would be 17000/- to 25000/- per month. => Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy). Education Qualification: => Minimum Graduate with any stream Or => Post Graduate with any stream. How To Apply : => Interested candidates need to apply on same or Send / forward CV's/Resumes at : hr.careerem@gmail.com | And write in the subject line "Kotak-V-KYC-291" If your CV / profile got shortlisted with us then we will contact you back. Regards Career Empower (Hr-Team)

Urgent hiring for Kotak Mahindra Bank Limited. For the Post of Phone Banking officer (PBO) For Thane-(West) Location. => This is permanent job on roles of the Kotak Mahindra Bank Ltd. with fixed salary + high incentives. => Be part of fastest growing digital sales channel in financial services industry. => This will be permanently working from office only (Not a Work From Home). ================================================================================= Job Designation: Phone Banking Officer Job Grade: Assistant Manager-M1 / Deputy Manager-M2 Job Locations: Thane-West (Maharashtra) This is "Contact Centre Branch" (Non-Branch Banking) based Job, Completely In-house / Office-based profile. Must be Experience: # Must be having at least 1 Year of experience into any kind of Customer Service with Voice/Calling with BPO, IT, Banking, BFSI & any other industry can also apply. # Fresher candidate with Good Communication skills also can apply). Job Description: Must be excellent communication skills Verbal & Written. Good listening skills and strong communication abilities. Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts. To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction. To identify and convert the opportunities for cross selling (banking product) on customer's call. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Shifts Timings & Offs : => Shift Timing- This is 24x7 based rotational shift, Should be comfortable to work in night shift also. => Weekly 5 days of working and any of 9 Hours Shifts can be offered. => For Females: Any of 9 Hours Shifts can be offered from 7.00 AM to 8.00 PM. (No Night Shift). => Two Weekly offs Two rotational weeks off (You may need to work on Sundays and Holidays as well). Candidate Desire Profile: Must be excellent communication skills Verbal & Written. Good listening skills and strong communication abilities. Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts. Age should be 20-30 years only. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity. Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers. Team player Candidate must be able to work effectively with all levels of the organization. Salary Package: Annual CTC of Rs.2.75 to 4.25 Lac per annum plus performance based high Incentives. Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy). Education Qualification: Minimum Graduate with any stream Or Post Graduate with any stream. Hoe To Apply : => Interested candidates need to apply via Naukri.com by clicking apply link on same the page or N eed to share updated CV's/Resumes at : hr.careerem@gmail.com | And write in the subject line "Kotak-PBO-278" or => Also can share updated CVs / Resumes via WhatsApp on: +91-96436-87646 (Write in the subject line "Kotak-PBO-278" if your CV / profile got shortlisted with us we will contact you back. For Any kind of assistance or query call us: Between 10.00 am to 5.00 pm only (do not call beyond the timings) Mobile Number +91- 96436-87646. Regards Career Empower (Hr-Team) On Behalf of Kotak Mahindra Bank

Profile :- Telesales Executive Location :- Noida For more details call/ whatsapp - 8130991006 • Make outbound calls to potential customers to explain banking and financial products (Personal Loan, Salaried Overdraft, ). • Handle inbound queries and provide accurate information • Generate and follow up on leads to convert them into clients • Maintain a database of customer interactions and update call records • Achieve daily/weekly/monthly targets as assigned • Coordinate with sales and operations teams for client follow-ups and on boarding • Ensure compliance with internal processes and industry regulations Required Skills & Qualifications: • Excellent communication and interpersonal skills • Basic knowledge of financial/banking products • Proficient in using CRM and calling software • Good negotiation and persuasion abilities • Ability to work under pressure and meet targets Minimum Experience: • 1 year of experience in telesales within the banking sector in loan industry only. Educational Qualification: • Minimum 12th Pass (Higher Secondary); Graduation preferred Salary Range: 23K to 25K ctc per month. Extra Benefit: Incentive Regards Lucky B 8130991006

Career-defining opportunity to work with India's leading, ICAI-recognized, and award-winning tax software company where your work directly empowers thousands of CAs and tax professionals nationwide. Require Female Candidates only with sharp sales skills are required. Apply Now: bit.ly/KDKHR Experience : 5 Yrs (3 yrs experience in Core Sales) Possess Excellent Negotiation Skills. Excellent Hindi and English communication and understanding. Position Overview: We are seeking a highly motivated and results-driven Inside Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for advancing the sales process, closing new business, and achieving/exceeding monthly target. Shift : 7 hrs in a day (11 AM to 6 PM including 1 hr break) Perks and benefits Work from home Paid sick time Conveyance Travel Reimbursement Call - 7412077111

Career-defining opportunity to work with India's leading, ICAI-recognized, and award-winning tax software company where your work directly empowers thousands of CAs and tax professionals nationwide. Require Female Candidates only with sharp sales skills are required. Apply Now: bit.ly/KDKHR Experience : 5 Yrs (3 yrs experience in Core Sales) Possess Excellent Negotiation Skills. Excellent Hindi and English communication and understanding. Position Overview: We are seeking a highly motivated and results-driven Inside Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for advancing the sales process, closing new business, and achieving/exceeding monthly target. Shift : 7 hrs in a day (11 AM to 6 PM including 1 hr break) Perks and benefits Work from home Paid sick time Conveyance Travel Reimbursement Call - 7412077111

Career-defining opportunity to work with India's leading, ICAI-recognized, and award-winning tax software company where your work directly empowers thousands of CAs and tax professionals nationwide. Require Female Candidates only with sharp sales skills are required. Apply Now: bit.ly/KDKHR Experience : 5 Yrs (3 yrs experience in Core Sales) Possess Excellent Negotiation Skills. Excellent Hindi and English communication and understanding. Position Overview: We are seeking a highly motivated and results-driven Inside Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for advancing the sales process, closing new business, and achieving/exceeding monthly target. Shift : 7 hrs in a day (11 AM to 6 PM including 1 hr break) Perks and benefits Work from home Paid sick time Conveyance Travel Reimbursement Call - 7412077111

Generate leads and identify potential customers through cold calling. Build and maintain strong relationships with customers. Proven experience as a tele sales executive or Team lead is must. Must be comfortable in Ro. Shifts Required Candidate profile Excellent communication and interpersonal skills Immediate joiners Proven experience as a tele sales executive or Team lead is must Excellent communication and interpersonal skills. Immediate joiners

Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Required Candidate profile call and pitch customers our products and services Inbound/ Outbound calls

Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Required Candidate profile call and pitch customers our products and services Inbound/ Outbound calls

Answering queries and concerns about a company's products or services Resolving issues and handling customer complaints Required Candidate profile call and pitch customers our products and services Inbound/ Outbound calls

Interacting with the Customers Offering amazing customer service Maintaining professionalism with customers Inbound Process Collect prompt and accurate customer feedback work directly with customers& provide assistance Required Candidate profile Excellent command over English communication Immediate joiners only Should have very good interpersonal skills Freshers/UG both can apply Candidate should be in delhi

Interacting with the Customers Offering amazing customer service Maintaining professionalism with customers Inbound Process Collect prompt and accurate customer feedback work directly with customers& provide assistance Required Candidate profile Excellent command over English communication Immediate joiners only Should have very good interpersonal skills Freshers/UG both can apply Candidate should be in delhi

Position Overview: We seek energetic, goal-driven Inside Sales Executives who can engage with prospects, deliver value-driven consultations, and drive conversions. You will be a key part of our revenue team, representing a trusted platform in the growing health-tech sector. Key Responsibilities: ? Connect with leads through calls, email, and social media outreach ? Present product offerings through virtual demos and consultations ? Educate prospects on wellness solutions and guide them toward conversions ? Maintain accurate records in CRM and manage the sales pipeline ? Work with internal teams to enhance sales strategies and customer experience ? Stay updated on offerings, trends, and competitor landscape ? Consistently meet and exceed monthly targets with a consultative approach Requirements: ? 24 years of Inside Sales or Telesales experience ? Fluent in English; Tamil proficiency is a strong advantage ? Strong communication and interpersonal skills ? Proven track record of meeting sales targets ? Familiarity with CRM tools and virtual sales methods ? Bachelor's degree preferred ? Self-motivated, energetic, and target-oriented

Answering customer Queries and complaints about the products and services Resolving customer complaints over call and chat Immediate joiners only 6 days working. Must be comfortable in Rotational shifts. Required Candidate profile Excellent English verbal and written communication Immediate joiners Under grad/Grad/PG Fresher/experienced both can apply Must be flexible with rotational shifts work from office only