Tele Sales Executive

Position Summary

Telesales Executive

Key Responsibilities

• Outbound Calling:

• Proactively call assigned customer database and fresh leads to introduce V-Tech’s garage equipment portfolio.
  
• Follow up on marketing campaigns, trade show contacts, and website inquiries.
  

• Product Presentation:

• Clearly explain product features, specifications, pricing, and delivery timelines.
  
• Highlight competitive advantages and demonstrate ROI for workshop owners and service centers.
  

• Lead Qualification & Conversion:

• Assess customer needs, budget, and decision-making process to qualify leads.
  
• Nurture prospects through the sales funnel, aiming for timely closure.
  

• Query Resolution:

• Respond accurately to technical and commercial questions over the phone.
  
• Liaise with internal teams (engineering, service, logistics) to resolve complex inquiries.
  

• CRM Management:

• Maintain up-to-date records of call activity, customer interactions, and sales pipeline in MS Outlook/CRM.
  
• Generate daily/weekly reports on calls made, leads generated, and orders booked.
  

• Collaboration & Feedback:

• Work with marketing to refine call scripts, email templates, and promotional offers.
  
• Provide market feedback on customer requirements, competitive activity, and product enhancements.
  

Required Skills & Qualifications

• Communication:

• Excellent verbal communication skills in

  English

  and

  Hindi

  .
• Pleasant telephone manner; ability to build rapport quickly.
  

• Presentation & Professionalism:

• Well-groomed, confident, and articulate; represents the brand with credibility.
  

• Computer Proficiency:

• Strong skills in

  MS Outlook

  ,

  MS Word

  ,

  MS Excel

  , and basic CRM tools.
• Comfortable drafting emails, updating spreadsheets, and generating reports.
  

• Sales Aptitude:

• Goal-oriented with a proactive, persistent approach to meet targets.
  
• Quick learner of technical specifications and able to translate into customer benefits.
  

• Personal Attributes:

• High energy, positive attitude, and willingness to work in a fast-paced environment.
  
• Strong organizational skills and attention to detail.
  

Preferred Candidate Profile

• Diploma or Graduate in Commerce, Business Administration, Engineering, or related field.
  
• 2–4 years of telesales or telemarketing experience, preferably in automotive equipment, industrial machinery, or B2B sales.
  
• Prior exposure to technical products and ability to grasp mechanical concepts.
  
• Familiarity with Indian automotive aftermarket and workshop operations.
  
• Experience using any CRM platform (e.g., Salesforce, Zoho CRM, Goldmine, Hubspot) is a plus.
  

Why Join Us?

• Be part of a market-leading company with a robust product lineup and strong brand reputation.
  
• Hands-on training on product features and sales techniques.
  
• Opportunity for career advancement into senior sales or field-sales roles.
  
• Collaborative work culture that values innovation and customer success.