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1.0 - 4.0 years
0 - 2 Lacs
Chennai
Work from Office
Role : Tele-collection Officer Eligibility Criteria: Qualification: Any UG Experience: Minimum 6 months in Tele Calling. Collections tele-calling would be given higher preference. Good Communication / Negotiation Skills Proficiency in Regional Languages Telugu or Kannada Working knowledge of computers and MS- Office. Job Description: Tele calling the delinquent customers or as per Strategies outlined. Consistently achieving set targets Achieving productivity metrics as per set benchmarks Abiding by the Code of Conduct Handling customer complaints/ Queries Inter department follow- ups on need basis. Timely allocation of cases to agencies/ collectors Supporting Agencies/ Collectors as required Ensuring timely escalations/ feedback/ MIS to management
Posted 16 hours ago
1.0 - 3.0 years
0 - 3 Lacs
Chennai
Work from Office
Hiring for Tele collection - Porur Chennai Experience - 6 months Interviews face to face Please apply if you are interested
Posted 18 hours ago
1.0 - 2.0 years
0 - 0 Lacs
bangalore
On-site
Job Title : Tele collection Executive Location : Tin Factory, Bangalore (Onsite) | Day Shift Job Summary : We are looking for experienced Tele collection Executives to join our high-performing team in Bangalore. This is an excellent opportunity for professionals with a background in loan collections or recovery to work in a structured and target-driven environment. Key Responsibilities : Make outbound calls to customers regarding pending EMI/loan payments Ensure timely follow-up and convince customers for payment Update and maintain accurate call records and follow-up details Handle customer objections or queries professionally Achieve daily/monthly collection targets Required Skills & Qualifications : Minimum 1 year experience in Telecollections or Recovery Graduate in any stream Fluent in Hindi and English (both verbal and written) Strong communication, negotiation & interpersonal skills Target-oriented and ability to work under pressure Industry : Banking / Financial Services / Broking Functional Area : Banking / Insurance Employment Type : Full Time Permanent | Onsite | Day Shift
Posted 19 hours ago
3.0 - 5.0 years
2 - 3 Lacs
Coimbatore
Work from Office
Role & responsibilities JOB ROLE Key functions will be: On-the-job Product Training of new joinees Maintain MIS for Allocated Pool Tracking Callers properly Inspire / motivate callers to achieve targets Sending Pick-up files to FPRs Co-ordinate with Bank FPRs Identifying critical cases and act accordingly Prepare strategies for achieving Team targets Coordinate with Collection agencies Handling Escalation calls /agitated customers Preferred candidate profile Skills/Competencies Required Graduation (Any Stream) 3-6 yrs of relevant experience. Good communication skills Knowledge of Ms Excel Orientation towards working with people Management skills in terms of maintaining people and work Good Leadership skills Knowledge of collections process, specifically domestic collections Passionate towards achieving targets Perks and benefits PF, Health Insurance, Performance based Incentives.
Posted 21 hours ago
0.0 - 1.0 years
1 - 2 Lacs
Chennai, Bengaluru
Work from Office
Interact with customers over a call with strong communication skills. Inbound outbound to generate sales. Upsell and cross-sell products or services aiming to increase revenue and build customer relationship. Perks and benefits Esi Pf and Incentives
Posted 22 hours ago
0.0 - 1.0 years
1 - 2 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
It is an Outbound process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2021 to 2025 Telugu, Tamil, Kannada Hindi Malayalam interested candidates send resumes to this number HR Udayasri- 7670930750 Perks and benefits ESI, PF and incentive available
Posted 1 day ago
0.0 - 1.0 years
1 - 2 Lacs
Hyderabad, Bengaluru
Work from Office
Interact with customers over a call with strong communication skills. Inbound outbound to generate sales , upsell & cross-sell products or services aiming to increase revenue & build customer relationship. Ability to handle a pressures over a call. Required Candidate profile Qualification : Any Degree Languages : English , Kannada, Telugu Location : Hyderabad (Telugu), Bangalore(Kannada) Contact : HR Rohit (9863964480) Fresher Apply Now Immediate joiners preferred
Posted 2 days ago
0.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Hiring tele sales, tele collection , customer support Handle outbound customer calls in professional manner &Interact with customers over a call .Engaging with potential and existing customers via phone Required Candidate profile Qualification: Any Graduate , Fresher Male & Female Language required - ( Kannada) with Common English Contact HR Thanveer : 9573979932 Perks and benefits ESI, PF,INCENTIVES AVAILABLE
Posted 2 days ago
3.0 - 8.0 years
3 - 4 Lacs
Gurugram
Work from Office
Responsibilities: * Lead collections strategy and execution * Manage tele collection team performance * Monitor delinquency rates and report findings * Ensure compliance with industry standards and regulations Provident fund Health insurance
Posted 2 days ago
0.0 - 2.0 years
1 - 3 Lacs
Mumbai
Work from Office
Role & responsibilities Achieve individual collection targets Adhere to outbound dialing protocols (predictive, preview, progressive) Follow collection code of conduct Resolve customer queries and complaints within TAT Perform skip tracing as needed Preferred candidate profile Job Highlights Excellent communication and convincing skills required Multilingual fluency (Tamil, Kannada, Malayalam, Telugu) is mandatory Proficiency in MS Excel, Word, Email, and Internet Experience in dialer-based outbound calling and skip tracing Required Skills & Qualifications Graduate or Fresher candidates welcome Strong communication and negotiation skills Ability to work in teams and meet timelines Disciplined and proactive in customer engagement Fluent reading, writing, and speaking in multiple languages Understanding of banking processes and customer resolution Language Proficiency Must-Have (2 Positions)- Tamil, Kannada, Malayalam, Telugu Additional (3 Positions)- English, Hindi, Marathi, Gujarati, Assamese, Bengali Salary Structure Experience Level- Fresher (01 yr- )15,000 - 20,000 Experienced (2 yrs)- 20,000- 25,000 Incentives- Performance-based For any further assistance, please do not hesitate to contact us via: Email: customercare@del-capital.com Telephone: 0141-494-1158
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Coimbatore, Bengaluru
Work from Office
It is an Outbound Collections process Keep track of assigned accounts to identify outstanding debts. Identify and qualify potential customers through research and outbound calls. Shift Time:9.30 am-6.30 pm contact :SUGANTHI- HR Executive(7010328708) Required Candidate profile Qualification: For Telecollection officer:Arts degree -2023,24,25 passed out(Coimbatore-Malayalam, Bangalore-Kannada) For Telesales officer: Any degree( Coimbatore:1+ year experience-Malayalam,Telugu) Perks and benefits ESI, PF, INCENTIVES AVAILABLE
Posted 3 days ago
1.0 - 5.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Collection Tele Caller Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) contact :HR Abhinaya 90033 16278 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.
Posted 3 days ago
0.0 - 1.0 years
2 - 2 Lacs
Navi Mumbai, Vashi, Maharashtra
Work from Office
Opening for tele collection executive, to call on the data our existing customer for the collection of insurance premium amount, location - turbhe / sanpada, Languages reqired - tamil, telegu, kannada, bengali, odia & malayalam
Posted 3 days ago
5.0 - 10.0 years
6 - 9 Lacs
Ballari, Hubli, Belgaum
Work from Office
Role & responsibilities: Lead field collections team across North Karnataka (Hubli, Belgaum, Ballari, etc.) Ensure timely recovery of dues for unsecured/business loans Manage in-house and agency field staff (2030 members) Regularly monitor collection buckets (X to 90+) and drive resolution Conduct field audits, verifications, and handle escalated cases Prepare collection MIS reports and present to State Head Maintain compliance with legal and regulatory norms Preferred candidate profile: 610 years of experience in field collections (NBFC/Bank/Fintech) Team handling and agency management experience is a must Kannada-speaking and based in or near North Karnataka Strong understanding of loan recovery practices and rural customer behavior
Posted 4 days ago
1.0 - 3.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Make outbound calls to customers for payment reminders Handle customer queries professionally and courteously Graduate Good verbal communication skills in English and Hindi Experience in collections or Telecalling preferred
Posted 4 days ago
4.0 - 8.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Role & responsibilities: Lead and manage a team of collection agents (tele-calling and/or field) for unsecured loan recoveries. Drive daily collections and monitor performance across buckets (30+, 60+, 90+ DPD). Implement skip tracing, hard bucket recovery, and NPA handling strategies. Review and analyze collection data, generate performance MIS, and provide insights for process improvement. Ensure compliance with regulatory guidelines and maintain ethical collection practices. Coordinate with cross-functional teams (Legal, Risk, Ops) for complex case closures. Mentor and motivate the team to achieve individual and team targets. Preferred candidate profile: 4 to 9 years of experience in retail/unsecured loan collections. Minimum 12 years of experience leading a team (tele or field). Prior experience with NBFCs, fin-techs, or recovery agencies is highly desirable. Hands-on experience with skip tracing, recovery tools, and hard bucket collection. Strong analytical, communication, and team management skills. Proficient in Excel and reporting tools.
Posted 4 days ago
1.0 - 6.0 years
2 - 3 Lacs
Hyderabad/Secunderabad
Work from Office
Greetings From Scorelabs Inc! Voice Process - Collections Day shift 6 days working Work from office No transportation Salary - 16K Take Home & 20 K CTC Hr Bhargavi - 9182294454 Required Candidate profile At least 8 months of BPO voice process in collections Minimum Graduation Or Intermediate English and Telugu Work Location - Hyderabad (Lakdikapool) Perks and benefits Plus other benefits as applicable
Posted 5 days ago
3.0 - 4.0 years
3 - 4 Lacs
Jaipur
Work from Office
Supervise a team of Tele callers for EMI collection calls. Allocate call lists based on DPD and IVRS fallback cases. Ensure timely reminder and follow-up calls to customers, co-borrowers & guarantors. Drive collections via UPI (QR code). Maintain calling logs, payment follow-ups & daily reports. Monitor team performance and conduct quality audits. Co-ordinate with Sales, Collection and accounts Team for smooth collection operations. Escalate high-risk or fraud cases as needed
Posted 5 days ago
1.0 - 3.0 years
0 - 3 Lacs
Bengaluru
Work from Office
Hey, all we are hiring!!! (Both Male & Female Candidates) Role :Tele collection Executive( immediate joining) Min: 1 yr of Experience in tele collections for bank Location - Bengaluru (HSR layout ) For more details Contact Abhi :9003316278 Required Candidate profile Lang know: English Telugu , Hindi and Bengali(Mandatory) Industry Type: BPM/BPO .Employment Type: Full Time, Permanent .Education UG: Any Graduate Industry Type: BPM / BPO Department: BANK
Posted 5 days ago
1.0 - 3.0 years
2 - 2 Lacs
Chennai
Work from Office
We are seeking a motivated &results-driven Tele collection Associate. Required skills: Higher secondary& DRA certified Strong verbal communication & negotiation abilities 1-2 years of Prior experience in collections /customer service preferred
Posted 5 days ago
4.0 - 9.0 years
6 - 8 Lacs
Noida
Work from Office
Role & responsibilities Managing and monitoringdelinquent account collection for the assigned portfolio and a team of team managers and team leaders • Managing a team of TeamManagers and Team Leaders • Coordinating with Business and collection functionsacross locations • Appointing,managing & developing collection vendors to ensure collections fromdelinquent customers. • Ensuringcall centre activities are supported by robust field management. • Preparing MIS reports to provide feedback toseniors, viz. Collection, work flow • Defining theparameters for evaluating and reviewing the pickup activities and implementingcorrective actions. • Putting vendor management in proper shape to ensuresmoother operations. • Formulatingvarious processes related to customer services in initial phase and theircompliance. • Conducting meetings for setting up objectives anddesigning or streamlining processes to ensure smooth functioning of operations. • Ensuring collection strategy execution as per planand capacity Maintaining Attrition level • Hygiene Check, Hands on with IT and dialer,Attrition and Leave forecast report audit • Forecasting of the workload on the basis ofhistoric data, trend analysis, market growth, deciding monthly & weekly process targets • Should take care of branch Admin Work and Employee Engagement activity
Posted 5 days ago
1.0 - 5.0 years
2 - 3 Lacs
Noida
Work from Office
Role & responsibilities - Should have experience in managing tele-collection from any BFSI domain Should be doing EMI follow-ups Should be stable Immediate joiner will consider Location - Noida Sector 58 Preferred candidate profile - Should be graduate Perks and benefits - 2 Lpa - 3.5 Lpa Interested candidates can share your updated CV on this WhatsApp no 8851570515
Posted 5 days ago
0.0 - 1.0 years
1 - 2 Lacs
Chennai, Bengaluru
Work from Office
Interact with customers over a call with strong skills. Inbound outbound to generate sales, upsell & cross-sell products or services aiming to increase revenue & build customers relationship. Ability to handle a pressures over a call. Required Candidate profile Language: Kannada for Bangalore, (Tamil, Kannada, Malayalam, Hindi, Telugu) for Chennai Qualification: Any degree 2022, 2023,& 2024 Batches Immediate joiners preferred Preethi HR:7483034114 Perks and benefits ESI, PF,INCENTIVES AVAILABLE
Posted 5 days ago
0.0 - 1.0 years
1 - 2 Lacs
Navi Mumbai, Bengaluru
Work from Office
It is an Outbound Collections process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2021 to 2024 Immediate joiner preferred willing to tele collection activities good communication preferred For Bengaluru-Kannada , For Mumbai - Hindi Contact Simran : 6303419205 Perks and benefits ESI, PF and incentive available
Posted 6 days ago
0.0 - 1.0 years
1 - 2 Lacs
Hyderabad, Chennai
Work from Office
A Tele Collection Officer primarily focuses on recovering overdue payments from customers through phone communication. They are responsible for contacting debtors, negotiating payment plans, and maintaining accurate records of their interactions. Required Candidate profile Language: Telugu for Hyderabad, Tamil, Kannada, Malayalam, Hindi, Telugu for Chennai Qualification: Any degree 2022, 2023,& 2024 Batches Immediate joiners preferred Chaitanya HR: 8019247847 Perks and benefits ESI, PF,INCENTIVES AVAILABLE
Posted 1 week ago
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