Posted:16 hours ago|
Platform:
Work from Office
Full Time
Maintain MIS for Allocated Pool
Tracking Callers properly Inspire / motivate callers to achieve targets
Sending Pick-up files to FPRs Co-ordinate with Bank FPRs
Identifying critical cases and act accordingly
Prepare strategies for achieving Team targets
Coordinate with Collection agencies
Handling Escalation calls /agitated customers
3-6 yrs of relevant experience.
Good communication skills
Knowledge of Ms Excel
Orientation towards working with people
Management skills in terms of maintaining people and work
Good Leadership skills
Knowledge of collections process, specifically domestic collections
Passionate towards achieving targets
PF, Health Insurance, Performance based Incentives.
HDB Financial Services
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