Technical Writer

Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

• Work with product owner and product manager to understand the requirements of the new feature.
• Work with development and quality assurance staff to understand the implemented solution.
• Create new documentation for the new feature.
• Publish the documents in the required formats.
• Maintain existing documents to update them for changed or added functionality.
• Proficiency with Adobe FrameMaker and Adobe Acrobat a plus.

Responsibilities

• Analyzes and summarize functional specs and works with demo or prototypes to understand product functionality.
• Individually develop and update technicaldocumentation/contentadhering to format, content and style guidelines.
• Builds and manages information deliverable.
• Determine and apply appropriate levels of editorial treatment to project materials
• Accept editorial input from management and peers and incorporate such edits.
• Runs quality checks on their own deliverable before sending them for reviews to the customers
• Review documentation produced by other team members.
• The Technical Writer is responsible for planning, creating, and producing of written documentation for systems, products, Software s and technologies.
• Create and maintain thorough, accurate, and concise end user documentation including user guides, release notes, and training materials. The Technical Writer must work closely with end users, subject matter experts, developers, other stakeholders to gather information needed for documentation.
• Complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
• Actively participates in the Agile scrum meetings(Good to have)

Job Requirements Skills Required for Technical Writer:

• Proven technical writing and editing skills
• Superior command of the English language including rules and usage [[Tsafrir, Naama]] spoken and written
• Strong research skills including gathering and analyzing data from multiple sources (subject matter experts)
• Detailed oriented, autodidact, organized, high communication skills and self-managed
• Maintain internal technical reference documentation, including configuration guid s, technical release notes, context-sensitive help mappings, process & procedure guides, and system requirements.
• Can create wiki or searchable pages and then upload the contents
• Manage multiple projects concurrently and meet all documentation deliverable deadlines
• Research and evaluate new documentation tools and methods.

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