Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Pune
>
Workday Inc
>
Technical Support Delivery Analyst (Compensation)

Technical Support Delivery Analyst (Compensation)

Workday Inc

3 - 8 years

11 - 12 Lacs

Pune

Posted:1 day ago| Platform:

Apply

Skills Required

Payroll ERP Analytical Delivery Analyst Customer experience Troubleshooting Operations Enterprise software Technical support Human capital management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your work days are brighter here.

About the Team

As a Technical Support Delivery Analyst, you will provide technical support to customers and consultants on complex products and applications. You will diagnose and troubleshoot highly technical and sophisticated software issues, report operational issues/product defects to Engineering teams, and collaborate with multiple stakeholders through resolution. The Technical Support Delivery Analyst will also ensure outstanding customer experience through strong and timely communication on the status of issues as well as escalations, until an acceptable solution is delivered.

About the Role

About You

Basic Qualifications

3+ years experience providing technical support to customers for an HR or ERP SaaS provider
Ability to effectively and consistently manage a case backlog and active queue
Excellent verbal and written communication skills
Able to absorb new technologies and features quickly
Excellent analytical, problem solving, and multi-tasking skills

Other Qualifications

Experience supporting or implementing Compensation Solutions is a plus
Additional experience in any of the following functional areas is a plus: Human Capital Management , Absence Management, Payroll, Time and Labor

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

More Jobs at Workday Inc

Resource Deployment Manager

Pune

2 - 7 yrs

INR 4 - 9 Lacs

Senior Associate - Billing and Collections Analyst

Pune

3 - 5 yrs

INR 2 - 6 Lacs

Technical Account Manager

Pune

7 - 12 yrs

INR 25 - 37 Lacs

Technical Support Delivery Analyst (Compensation & HCM)

Pune

5 - 10 yrs

INR 18 - 25 Lacs

AEM Engineer

Pune

5 - 8 yrs

INR 20 - 25 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Workday Inc

Software Development

Pleasanton California

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Technical Support Delivery Analyst (Compensation)