About the Role: We are seeking a dynamic and results-driven Offline Marketing Manager to lead and execute offline marketing strategies that enhance brand visibility and drive customer engagement. The ideal candidate should have 45 years of hands-on experience in managing on-ground activations, events, print media, and other traditional marketing channels. Key Responsibilities: Plan & Execute Offline Campaigns: Develop and implement effective offline marketing campaigns, including events, exhibitions, retail promotions, and BTL (Below the Line) activities. Vendor & Agency Management: Coordinate with external vendors, event planners, printing agencies, and media houses for smooth execution. Brand Visibility: Ensure consistent and effective brand presence through banners, hoardings, flyers, brochures, and other printed materials. Event Management: Organize and oversee brand events, roadshows, stalls, and sponsorships to engage target audiences. Budgeting: Prepare and manage marketing budgets, ensuring cost-effective campaign execution. Market Research: Conduct competitor and market analysis to identify new offline opportunities. ROI Tracking: Measure the effectiveness and ROI of campaigns and make data-driven improvements. Team Collaboration: Work closely with sales and digital teams to align offline strategies with business goals. Required Skills & Qualifications: Bachelor's degree in marketing, Business, or a related field (MBA preferred). 4 - 5 years of relevant experience in offline marketing, preferably in B2C/B2B sectors. Strong network of vendors, event partners, and media houses. Excellent communication, negotiation, and organizational skills. Creative thinking with a keen eye for detail. Strong analytical skills to evaluate campaign performance.

Role Summary We are seeking a Customer Support Executive who is fluent in multiple languages to handle customer interactions across various channels. The ideal candidate should be empathetic, articulate, and able to resolve customer issues efficiently while delivering an exceptional service experience. Key Responsibilities Respond to customer queries via phone, email, chat, or social media. Provide product or service-related information accurately and professionally. Handle complaints and ensure resolution within defined timelines. Maintain customer records and document interactions in the CRM system (Customer Relationship Management system). Escalate complex issues to the appropriate departments when necessary. Follow up with customers to ensure satisfaction. Required Skills & Qualifications Proficiency in English, Hindi, Tamil, etc. Minimum 3 year of experience in customer support. Strong verbal and written communication skills. Basic computer knowledge and ability to use CRM tools. Patience, active listening, and empathy toward customers. Time management and multitasking abilities.