Tech Support Trainee

Job Description

Role Overview: As a Tech Support at Uffizio, you will play a crucial role in providing top-tier support to our customers. You will be the first point of contact for clients seeking assistance with our telematics solutions. Your goal will be to ensure customer satisfaction, resolve technical issues, and offer guidance on the use of our products. Uffizio is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualifications: Familiarity with telematics systems or fleet management solutions is a plus. Strong troubleshooting and problem-solving skills. Excellent communication skills, both written and verbal. Ability to handle customer complaints professionally and efficiently. Customer-focused with a passion for providing exceptional service. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Experience with CRM systems and ticketing tools is a plus. Comfortable with rotational shifts. Why Join Us? Opportunities for professional growth and career advancement. Work with a talented, dynamic, and supportive team. Exposure to cutting-edge telematics technologies. Flexible work environment .