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4.0 - 9.0 years
4 - 5 Lacs
Bengaluru
Work from Office
STARTEK is looking for Team Leader - Operations to join our dynamic team and embark on a rewarding career journey Manage and lead operations team Monitor performance and implement improvements Ensure operational targets are met Coordinate with management for strategic goals
Posted 1 week ago
6.0 - 11.0 years
8 - 13 Lacs
Bengaluru
Work from Office
Deluxe Media Inc. is looking for Team Lead - CS, OM to join our dynamic team and embark on a rewarding career journey. A Team Lead is a professional who is responsible for leading, guiding, and supervising a team of employees to achieve specific goals and objectives. Some of the key responsibilities of a Team Lead include : 1. Providing direction, guidance, and support to team members to help them achieve their individual and team goals. 2. Managing team schedules, delegating tasks, and ensuring that deadlines are met. 3. Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills. 4. Identifying and resolving conflicts and obstacles that may impact team performance. 5. Ensuring that team members have the necessary resources and support to perform their job effectively. The ideal candidate for this role should have strong leadership, communication, and interpersonal skills.
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Gurugram
Work from Office
Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms Determining clients’ needs and financials abilities to propose solutions that suit them
Posted 1 week ago
2.0 - 7.0 years
4 - 6 Lacs
Gurugram
Work from Office
Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your teams performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. So, do you have what it takes to be a Team Leader? Requirements: So, what are we looking for? We need someone who has the skills to call themselves a Leader. Someone with at least one (1) year of relevant Team Leader experience managing at least 10 + teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. If you have previous experience working on the phone, email and live chat customer support roles, then thats a plus in your favor. If you’re familiar with E-Commerce, ZenDesk, or any other CRM tools; flexible and willing to work different shifts - then we definitely want to talk to you. Someone who has proper knowledge of all operational KPIs and has good communication skills. Someone who has worked in content moderation, healthcare, banking, finance voice, non voice, blended process. Interested candidates can share your resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal 8141444230
Posted 2 weeks ago
1.0 - 2.0 years
2 - 2 Lacs
Ahmedabad
Work from Office
Skill: Handling Team Size of 20 agent CallCentre BPO Domestic OR Any Experince: Minimum 1 years in BPO Call center Knowledge about Excel V lookup and P-Vot Salary: Fix Shift: Morning
Posted 2 weeks ago
3.0 - 6.0 years
5 - 5 Lacs
Indore, Ahmedabad
Work from Office
Ensure the target set is achieved. Motivate and monitor the team of sales executives. Endeavor to make Avanse a brand of the first choice within our customer segment in his respective branch. Roles & Responsibilities * Provide guidance to the team on daily, monthly, and quarterly work plans in accordance with the formulated targets. * Actively coordinate and participate in the morning huddle. * Monitor and maintain the sourcing funnel adequately. * Conduct on the job training for the sales executives by going with them for the sales call. * Service the needs of the existing customers whenever required. * Manage and conversion rate of Appointment Login, Login to Sanction & Sanction Disbursement. * Work closely with the collection team to ensure healthy portfolio quality. * Review DSR on a daily basis. * Monitor quality of file and guide team on completeness and quality. * Co ordinate with credit on smooth sanctioning of file. * Consistent visit to important Channel partners. * Actively participate in events, seminars and all other sourcing activities. * Keeping up to date with products and competitors. Deliverables * Achieve Target conversion on Appointment * Login, Login to Sanction & Sanction * Disbursement. * Manage the relationship and source leads as per the defined target. * Target achievement on monthly collection efficiencies across. * Nil customer service issues, High CSAT scores. * Team Training and education of policies and product across his team members. * Manage attrition in the team. Eligibility * Graduation /MBA (Marketing). * At least 3-6 years of relevant sales experience from Education Loan, secured loan and unsecured loan.
Posted 2 weeks ago
2.0 - 9.0 years
25 - 30 Lacs
Mohali
Work from Office
TaskUs is looking for Team Leader to join our dynamic team and embark on a rewarding career journey Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Panchkula
Work from Office
Berkeley Hyundai is looking for Evaluater to join our dynamic team and embark on a rewarding career journey Assess data, content, services, or processes based on predefined guidelines, quality standards, or evaluation criteria Conduct objective and thorough reviews to determine accuracy, relevance, compliance, or performance of a product, individual, or system Document findings clearly, identify areas for improvement, and provide actionable recommendations Collaborate with relevant departments (e g , QA, operations, HR, or content teams) to ensure alignment with organizational goals Maintain detailed records of evaluations, ensuring consistency and integrity in the evaluation process Support the development of evaluation tools, scorecards, or audit checklists as needed Monitor and analyze trends from evaluation results to help improve quality and performance metrics Ensure confidentiality, impartiality, and adherence to ethical standards in all evaluations conducted
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Chandigarh
Work from Office
Berkeley Hyundai is looking for Evaluater to join our dynamic team and embark on a rewarding career journey Assess data, content, services, or processes based on predefined guidelines, quality standards, or evaluation criteria Conduct objective and thorough reviews to determine accuracy, relevance, compliance, or performance of a product, individual, or system Document findings clearly, identify areas for improvement, and provide actionable recommendations Collaborate with relevant departments (e g , QA, operations, HR, or content teams) to ensure alignment with organizational goals Maintain detailed records of evaluations, ensuring consistency and integrity in the evaluation process Support the development of evaluation tools, scorecards, or audit checklists as needed Monitor and analyze trends from evaluation results to help improve quality and performance metrics Ensure confidentiality, impartiality, and adherence to ethical standards in all evaluations conducted
Posted 2 weeks ago
5.0 - 10.0 years
25 - 30 Lacs
Panchkula
Work from Office
Berkeley Hyundai is looking for Team Leader to join our dynamic team and embark on a rewarding career journey Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team
Posted 2 weeks ago
5.0 - 8.0 years
2 - 4 Lacs
Indore, Ahmedabad, Vadodara
Work from Office
Role & responsibilities Ensuring flawless execution of operations with excellent customer service standards , ensuring the smooth running of shift, Ensure proper utilization of team to get the best efficiency in Restaurant. Optimise use of Equipments. Strict follow on the Hygiene standards which are prescribed by the comapany to meet the Pizza Production at restaurant, zero compromise. To insure the quality parameters to be followed during the operations. Preferred candidate profile Manager or similar experience in a reputed QSR brand, Managers with minimum 5-8 years of working experience with QSR Perks and benefits
Posted 2 weeks ago
5.0 - 10.0 years
2 - 3 Lacs
Nagercoil
Work from Office
Branch Manager PhD Assistance Company Roles and Responsibilities: 1. Branch Operations & Management: Oversee daily operations of the branch and ensure smooth workflow. Implement company policies and ensure compliance with academic and ethical standards. Maintain a high level of service quality in PhD assistance, including research guidance, thesis writing, and publication support. 2. Team Leadership & Supervision: Manage and mentor a team of research associates, content writers, editors, and support staff. Set performance goals and monitor team progress. Provide training and guidance to improve research quality and client satisfaction. 3. Client Relationship Management: Interact with PhD scholars and guide them through the research assistance process. Address client queries, concerns, and provide customized solutions. Ensure high customer satisfaction and build long-term relationships. 4. Sales & Business Development: Drive revenue growth by acquiring new clients and maintaining existing ones. Develop marketing strategies to promote the company's PhD assistance services. Collaborate with universities, research institutions, and scholars to expand business opportunities. 5. Research Quality & Compliance: Ensure all research work meets academic integrity and plagiarism-free standards. Monitor adherence to referencing styles, journal submission guidelines, and ethical research practices. Stay updated with research trends, university guidelines, and publication standards. 6. Financial & Administrative Responsibilities: Manage branch budgets, expenses, and financial targets. Prepare reports on sales, operations, and client feedback for senior management. Ensure proper documentation and record-keeping of research projects. 7. Collaboration & Networking: Build relationships with professors, universities, and research institutions. Represent the company at academic conferences, seminars, and research forums. Identify potential partnerships and collaborations to enhance service offerings.
Posted 2 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
Mysuru
Work from Office
Responsible for the Sales enrollments/Sales in the city. Do the market race and prepare the list of prospective customers , Handle the Team Members and motivate them for better sales , Ensure the team members are in market where enrollments & usage are done regularly. Should have good networking capabilities and be willing to travel extensively throughout their specified areas Key Role: Manage an assigned geographic sales area to maximize sales target and meet corporate. Objectives Build Database of key contact persons in the assigned geography. Build and maintain relationships with key client personnel Manage Category leads from qualification to closure
Posted 2 weeks ago
5.0 - 10.0 years
5 - 5 Lacs
Kolkata
Work from Office
Greeting !!!!!!!! The Muthoot Group is hiring for Branch heads. Candidates with prior experience in Gold Loan Industry will be preferred. We are having Branch head vacancies in the following locations for Kolkata :- Sajirhat Berachampa Shyamnagar Colonymore Lakshmikantapur Eligiblity criteria for Branch head Candidates having minimum 5 years of work experience in Banking/NBFC/ Financial services in sales or marketing role at managerial level. Age between 30 to 45 years. Candidates from Insurance background will be not be considered. Minimum Education Qualification - Graduation. Candidates with prior experience in Gold Loan Industry will be preferred. Documents Required :- Resume + work Experience Certificates + Educational Documents + Valid ID Proof + 2 Passport size photographs. Interested candidates must visit the below mentioned venue for interview. Timings - 10.00 a.m to 4 p.m. Contact or whatsapp your resume @ 9903350402 email id : hrkkt@muthootgroup.com VENUE : Address of Kolkata Regional Office Muthoot Finance Limited Kolkata Regional Office 2nd floor, 17 Manujendra Dutta Road, Above Great Eastern, Gorabazar, Dum Dum, Gorabazar,Kolkata-700028
Posted 2 weeks ago
3.0 - 8.0 years
10 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Designation: Sr Team Leader Payroll-Insurance Co Payroll Job Location-Vashi Salary-10 Lakhs+Inc Call 8080702016 Kanchan www.hyfly.in Required Candidate profile Total 8 years Min 3-5 years of experience as a Team Leader in a domestic/international BPO. (insurance industry experience will be added advantage) Assist Team Manager with development, process Perks and benefits Medical Allowance + Daily Allowance
Posted 2 weeks ago
1.0 - 6.0 years
4 - 8 Lacs
Hyderabad, Bengaluru
Work from Office
TEAM LEADER OPERATIONS Must have Exp into Team Lead For International BPO in Banking Process (Mandate) NOTE - Must Have Worked into Banking Process CTC - 7.5LPA Loc- Hyderabad , Bangalore Qualification- Only Graduates Work from Office 5 days working/ 24*7 Shifts International Voice Process Require Excellent Communication Skills Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Noida
Work from Office
Syoloz is looking for BDE Professional to join our dynamic team and embark on a rewarding career journey Familiarizing yourself with all products and services offered by our company Attending networking activities to research and connect with prospective clients Maintaining meaningful relationships with existing clients to ensure that they are retained Suggesting upgrades or added products and services that may be of interest to clients Negotiating with clients to secure the most attractive prices Equipping staff with the technical and social skills needed to enhance sales Reviewing clients' feedback and implementing necessary changes Remaining in tune with trends in consumption to ensure that our offerings remain relevant
Posted 2 weeks ago
4.0 - 9.0 years
3 - 5 Lacs
Sriganganagar
Work from Office
Hi, SBI Securities is hiring for Team Handling role in Sri Ganganagar, Rajasthan. CTC- Upto 5.5lpa + Incentives Designation- Sales Manager Role & responsibilities Handling a team of 10- 15 relationship officers. To source the business via allotted bank branches or Open Market. Activating clients for trading post acquisition. Acquiring and retaining new clients and HNIs. Cross sell other products as directed time to time. Providing clients with Demo &handhold to initiate trading activities after account opening. Candidates from Banca or Broking background are only required. Min. 1 year exp. in team handling role. Preferred candidate profile Qualification: Graduation/Post Graduation Experience : 3- 5 years of team handling experience in Banca channel or Broking Location: Sri Ganaganagar, Rajasthan Interested candidate can share cv at tulsi.karki@sbicapsec.com or call bet. 10-5pm mon.- fri. Thanks, Tulsi-HR 8290141000 SBI Securities
Posted 2 weeks ago
4.0 - 9.0 years
10 - 13 Lacs
Udaipur, Mehsana, Bharatpur
Work from Office
We are looking for a dynamic, result-oriented Branch Manager to lead and grow our branch. The candidate will handle sales targets, team management, and branch operations, ensuring adherence to company policies and high customer satisfaction. Required Candidate profile Working as a Branch Manager from 4+ years in LI industry with agency background//Should be a local or 5yrs+ spent in hiring location
Posted 2 weeks ago
10.0 - 15.0 years
9 - 13 Lacs
Mumbai
Work from Office
As a Manager for the Events, Travel & Expense department in the GCC region, you will be responsible for overseeing all aspects of event planning and management, including identifying potential business opportunities, negotiating contracts, planning details, and managing budgets. You will also be responsible for managing the company's travel and expense policies and procedures, ensuring compliance and cost-effectiveness.
Posted 2 weeks ago
1.0 - 5.0 years
0 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Job Title: Team Leader – Real Estate Location: Thane Department: Sales / Real Estate Reports To: Sales Manager / Director of Sales
Posted 2 weeks ago
3.0 - 8.0 years
9 - 19 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Manage and mentor Team Leaders and their sales teams, ensuring alignment with the organization’s objectives and revenue targets. Conduct regular reviews with Team Leaders to monitor performance Required Candidate profile Preferred only broking industry candidate's For More Details contact with HR Jyoti 7304501605
Posted 2 weeks ago
2.0 - 7.0 years
5 - 8 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Designation:Team Manager Process-2 Inbound 2 Outbound Payroll-Bank Job Location-Thane/Vashi/Hyderabad Salary-7.5 Lakhs+Inc EXP-Graduate with min 2 yrs team handling exp Into Voice Process only apply(on papers TL) Call 8080702016 Kanchan www.hyfly.in Required Candidate profile Monitoring and managing KPIs such as Service level, Occupancy, Shrinkage, AHT for productivity of team members. Must be handling atleast 2 TLs MUST have TL Exp Perks and benefits Medical Allowance + Daily Allowance
Posted 2 weeks ago
3.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
About The Role Managing outbound calling vendor at vendor/HO location to drive performance, COA, productivity, etc and meeting targets. Coordinating with vendor, IT, ops and other departments for various daily activities or escalations. Ensure RCA and DNC mails are reverted and actioned within TAT. Managing Card Sales escalations and ensuring customer requests are handled within TAT. Supporting data management & lead booking when required. Conducting regular audits and publishing reports for activities. Ensuring all outbound processes are documented & reviewed timely. Ensuring all reports are published timely and accurately Cross checking training, certification, operations & quality activities at vendor. Providing training & updating Channel Partner on product & policies from time to time. All other activities related to managing OB channel & related activities. Eligibility Criteria: CC Sales, Team handling and coordinating experience required Knowledge of outbound calling function & call centres required. Minimum 3 to 5 years"™ Call centre experience Graduate & above Knowledge of MS SQL/MY SQL queries and MS Excel would be an advantage Good written and spoken communication in English
Posted 2 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Mumbai
Work from Office
About The Role NRA RM About The Role Fluent communication in English. Minimum one year experience in banking. Comfortable to work in rotational shifts . Should be doing sales in current role. Fresher"™s willing to do sales with fluent communication in English are welcome. Create a world class NR liability for Kotak Mahindra Bank to take care of the funding requirements of the Kotak Mahindra Bank TL NRA About The Role Responsible for building and acquiring the NR business portfolio in their respective location. Responsible for managing team of RM and Acquisition manager and service officer Meeting monthly acquisition target for liability sales for the respective branches. Handling NR clients for service needs in India. Updating and maintaining a comprehensive database. Creating and maintaining hype and enthusiasm among all branch employees to generate and convert customer/referral leads.
Posted 2 weeks ago
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