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Team Leader - Tele Marketing

2 years

1 - 2 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

CHENNAPATNAM FILTER COFFEE

  • Manage and motivate the telesales team to deliver all the details to clients in a proper way
  • Develop and implement strategic sales plans.
  • Monitor team performance and provide regular feedback.
  • Conduct training sessions to enhance sales skills and product knowledge.
  • Handle escalated customer queries and concerns professionally.
  • Collaborate with other departments to optimize sales efforts.

Qualifications

  • Bachelor's degree Or Masters degree in Business, Marketing, or a related field.
  • Minimum 2 years experience in a leadership role within telemarketing environment.
  • Strong understanding of marketing principles and customer service practices.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and provide actionable insights.
  • Exceptional leadership and team management abilities.
  • Preferably Multi lingual (Telugu,English ,Hindi and Kannada )

Skills

  • Excel
  • Data analysis
  • Effective communication
  • Leadership
  • Coaching and mentoring
  • Problem-solving
  • Customer relationship management


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