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4.0 - 6.0 years

6 - 8 Lacs

Pimpri-Chinchwad

Work from Office

The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Role and responsibilities: Understand business problem and requirements by building domain knowledge and translate to data science problem. Conceptualize and design cutting edge data science solution to solve the data science problem, apply design-thinking concepts. Identify the right algorithms, tech stack, sample outputs required to efficiently adder the end need. Prototype and experiment the solution to successfully demonstrate the value. Independently or with support from team, execute the conceptualized solution as per plan by following project management guidelines. Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization. Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development, and practice development initiatives. Technical and Functional Skills: Bachelors degree in Computer Science with 4 to 6 years of work experience. Must have experience in Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, Python, decision tree, random forest, SAS, clustering classification. Ability to engage clients to understand business requirements and convert the same into technical/modelling problems for solution development. Demonstrate strong interpersonal skills and a comfort interacting with clients from the C-suite to marketing managers to technical specialists. Demonstrated knowledge of analytical/statistical techniques and their applications; a working knowledge of/experience in R and Python is a plus. Demonstrated excellent communications skills, both written and spoken, as well as being able to explain complex technical concepts in plain English. Ability to present results of statistical models in business language. Domain understanding of at least one preferably two verticals amongst Retail, Cable, Technology (not mandate). Knowledge of data visualization tools (Tableau, QlikView, etc.) is a plus. Demonstrate strong analytical and storytelling skills and the ability to find relevant stories from piles of reports. Ability to manage specific tasks to completion with minimal direction. Ideal candidate has been in a consulting role previously. Hands-on expertise on the applied statistical techniques including multi-variate regression, logistic regression, market-mix models, clustering, classification, survival, churn models, speech analytics, image analytics, etc. Ability to collaborate with onsite colleagues in the US & UK. Expert in handling large data, cleansing & preparation for modelling. Very high attention to detail and quality.

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6.0 - 11.0 years

2 - 6 Lacs

Navi Mumbai

Work from Office

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles and responsibilities: 1.Hands-On Data Analysis & Insights Generation Perform in-depth, hands-on analysis of business data to uncover trends, opportunities, and risks affecting KPIs such as conversion rates, sales, customer retention, and operational efficiency. Independently query, extract, and manipulate large datasets using SQL to answer complex business questions. Use statistical techniques and advanced analytics methods (e.g., predictive modeling, segmentation) to support strategic decision-making. 2. Business-Driven Recommendations & Impactful Storytelling Translate raw data into actionable insights and develop clear, compelling recommendations for business teams. Drive measurable improvements in business performance by identifying optimization opportunities across marketing, operations, sales, and product functions. Excellent communication is non-negotiableyou must be able to simplify complex data, build strong narratives, and effectively present insights to non-technical stakeholders and senior executives. 3. Data Visualization & Reporting Design, develop, and automate scalable reports and dashboards using Power BI to track and communicate business performance. Ensure data accuracy, consistency, and clarity in reports to empower teams to make informed decisions. Provide real-time insights and deep dives to address business challenges proactively. 4. KPI Management & Performance Optimization Collaborate with business teams to define, refine, and monitor key business KPIs. Actively track performance metrics, diagnose variances, and suggest corrective actions. Continuously optimize analytics processes to enhance efficiency and accuracy. 5. Cross-Functional Business Partnership Serve as a trusted analytics partner across marketing, operations, sales, and product teams. Work closely with stakeholders to understand business needs, translate data into actionable strategies, and influence decision-making. Effectively communicate technical findings in a clear and compelling way to both technical and non-technical audiences. 6. Process Improvement & Best Practices Identify opportunities to imp rove data workflows, analytics processes, and reporting efficiencies. Advocate for a data-driven culture by proactively sharing insights and best practices across teams. Technical and Functional Skills: Bachelors degree in Analytics, Data Science, Business, Statistics, or a related field. Advanced degrees are a plus. 6+ years in analytics, business intelligence, or insights roles, preferably in retail or eCommerce. Advanced proficiency in SQL for querying and analyzing large datasets. Strong experience in Python & Excel. Preferable to work onCRM data. Hands-on experience in creating dashboards and reports using Power BI or similar visualization tools. Excellent verbal and written communication skills with the ability to translate data insights into clear, actionable recommendations. Proven ability to present insights and recommendations to diverse audiences, including senior executives Familiarity with analytics tools such as R, or Tableau, Adobe Analytics, Google Analytics is good to have Experience in eCommerce metrics, such as website traffic, customer journey analysis, or digital marketing performance. Knowledge of advanced analytics techniques like predictive modeling or segmentation. Demonstrated ability to independently lead analytics projects from ideation to execution. Strong business acumen and a deep understanding of how analytics can drive organizational value. Exceptional problem-solving and critical-thinking abilities. A proactive and collaborative mindset, with a focus on continuous improvement

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6.0 - 11.0 years

2 - 6 Lacs

Manesar

Work from Office

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles and responsibilities: 1.Hands-On Data Analysis & Insights Generation Perform in-depth, hands-on analysis of business data to uncover trends, opportunities, and risks affecting KPIs such as conversion rates, sales, customer retention, and operational efficiency. Independently query, extract, and manipulate large datasets using SQL to answer complex business questions. Use statistical techniques and advanced analytics methods (e.g., predictive modeling, segmentation) to support strategic decision-making. 2. Business-Driven Recommendations & Impactful Storytelling Translate raw data into actionable insights and develop clear, compelling recommendations for business teams. Drive measurable improvements in business performance by identifying optimization opportunities across marketing, operations, sales, and product functions. Excellent communication is non-negotiableyou must be able to simplify complex data, build strong narratives, and effectively present insights to non-technical stakeholders and senior executives. 3. Data Visualization & Reporting Design, develop, and automate scalable reports and dashboards using Power BI to track and communicate business performance. Ensure data accuracy, consistency, and clarity in reports to empower teams to make informed decisions. Provide real-time insights and deep dives to address business challenges proactively. 4. KPI Management & Performance Optimization Collaborate with business teams to define, refine, and monitor key business KPIs. Actively track performance metrics, diagnose variances, and suggest corrective actions. Continuously optimize analytics processes to enhance efficiency and accuracy. 5. Cross-Functional Business Partnership Serve as a trusted analytics partner across marketing, operations, sales, and product teams. Work closely with stakeholders to understand business needs, translate data into actionable strategies, and influence decision-making. Effectively communicate technical findings in a clear and compelling way to both technical and non-technical audiences. 6. Process Improvement & Best Practices Identify opportunities to imp rove data workflows, analytics processes, and reporting efficiencies. Advocate for a data-driven culture by proactively sharing insights and best practices across teams. Technical and Functional Skills: Bachelors degree in Analytics, Data Science, Business, Statistics, or a related field. Advanced degrees are a plus. 6+ years in analytics, business intelligence, or insights roles, preferably in retail or eCommerce. Advanced proficiency in SQL for querying and analyzing large datasets. Strong experience in Python & Excel. Preferable to work onCRM data. Hands-on experience in creating dashboards and reports using Power BI or similar visualization tools. Excellent verbal and written communication skills with the ability to translate data insights into clear, actionable recommendations. Proven ability to present insights and recommendations to diverse audiences, including senior executives Familiarity with analytics tools such as R, or Tableau, Adobe Analytics, Google Analytics is good to have Experience in eCommerce metrics, such as website traffic, customer journey analysis, or digital marketing performance. Knowledge of advanced analytics techniques like predictive modeling or segmentation. Demonstrated ability to independently lead analytics projects from ideation to execution. Strong business acumen and a deep understanding of how analytics can drive organizational value. Exceptional problem-solving and critical-thinking abilities. A proactive and collaborative mindset, with a focus on continuous improvement

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4.0 - 6.0 years

6 - 8 Lacs

Mumbai

Work from Office

The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Role and responsibilities: Understand business problem and requirements by building domain knowledge and translate to data science problem. Conceptualize and design cutting edge data science solution to solve the data science problem, apply design-thinking concepts. Identify the right algorithms, tech stack, sample outputs required to efficiently adder the end need. Prototype and experiment the solution to successfully demonstrate the value. Independently or with support from team, execute the conceptualized solution as per plan by following project management guidelines. Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization. Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development, and practice development initiatives. Technical and Functional Skills: Bachelors degree in Computer Science with 4 to 6 years of work experience. Must have experience in Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, Python, decision tree, random forest, SAS, clustering classification. Ability to engage clients to understand business requirements and convert the same into technical/modelling problems for solution development. Demonstrate strong interpersonal skills and a comfort interacting with clients from the C-suite to marketing managers to technical specialists. Demonstrated knowledge of analytical/statistical techniques and their applications; a working knowledge of/experience in R and Python is a plus. Demonstrated excellent communications skills, both written and spoken, as well as being able to explain complex technical concepts in plain English. Ability to present results of statistical models in business language. Domain understanding of at least one preferably two verticals amongst Retail, Cable, Technology (not mandate). Knowledge of data visualization tools (Tableau, QlikView, etc.) is a plus. Demonstrate strong analytical and storytelling skills and the ability to find relevant stories from piles of reports. Ability to manage specific tasks to completion with minimal direction. Ideal candidate has been in a consulting role previously. Hands-on expertise on the applied statistical techniques including multi-variate regression, logistic regression, market-mix models, clustering, classification, survival, churn models, speech analytics, image analytics, etc. Ability to collaborate with onsite colleagues in the US & UK. Expert in handling large data, cleansing & preparation for modelling. Very high attention to detail and quality.

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4.0 - 6.0 years

6 - 8 Lacs

Chennai

Work from Office

The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Role and responsibilities: Understand business problem and requirements by building domain knowledge and translate to data science problem. Conceptualize and design cutting edge data science solution to solve the data science problem, apply design-thinking concepts. Identify the right algorithms, tech stack, sample outputs required to efficiently adder the end need. Prototype and experiment the solution to successfully demonstrate the value. Independently or with support from team, execute the conceptualized solution as per plan by following project management guidelines. Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization. Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development, and practice development initiatives. Technical and Functional Skills: Bachelors degree in Computer Science with 4 to 6 years of work experience. Must have experience in Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, Python, decision tree, random forest, SAS, clustering classification. Ability to engage clients to understand business requirements and convert the same into technical/modelling problems for solution development. Demonstrate strong interpersonal skills and a comfort interacting with clients from the C-suite to marketing managers to technical specialists. Demonstrated knowledge of analytical/statistical techniques and their applications; a working knowledge of/experience in R and Python is a plus. Demonstrated excellent communications skills, both written and spoken, as well as being able to explain complex technical concepts in plain English. Ability to present results of statistical models in business language. Domain understanding of at least one preferably two verticals amongst Retail, Cable, Technology (not mandate). Knowledge of data visualization tools (Tableau, QlikView, etc.) is a plus. Demonstrate strong analytical and storytelling skills and the ability to find relevant stories from piles of reports. Ability to manage specific tasks to completion with minimal direction. Ideal candidate has been in a consulting role previously. Hands-on expertise on the applied statistical techniques including multi-variate regression, logistic regression, market-mix models, clustering, classification, survival, churn models, speech analytics, image analytics, etc. Ability to collaborate with onsite colleagues in the US & UK. Expert in handling large data, cleansing & preparation for modelling. Very high attention to detail and quality.

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6.0 - 11.0 years

2 - 6 Lacs

Kharghar

Work from Office

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles and responsibilities: 1.Hands-On Data Analysis & Insights Generation Perform in-depth, hands-on analysis of business data to uncover trends, opportunities, and risks affecting KPIs such as conversion rates, sales, customer retention, and operational efficiency. Independently query, extract, and manipulate large datasets using SQL to answer complex business questions. Use statistical techniques and advanced analytics methods (e.g., predictive modeling, segmentation) to support strategic decision-making. 2. Business-Driven Recommendations & Impactful Storytelling Translate raw data into actionable insights and develop clear, compelling recommendations for business teams. Drive measurable improvements in business performance by identifying optimization opportunities across marketing, operations, sales, and product functions. Excellent communication is non-negotiableyou must be able to simplify complex data, build strong narratives, and effectively present insights to non-technical stakeholders and senior executives. 3. Data Visualization & Reporting Design, develop, and automate scalable reports and dashboards using Power BI to track and communicate business performance. Ensure data accuracy, consistency, and clarity in reports to empower teams to make informed decisions. Provide real-time insights and deep dives to address business challenges proactively. 4. KPI Management & Performance Optimization Collaborate with business teams to define, refine, and monitor key business KPIs. Actively track performance metrics, diagnose variances, and suggest corrective actions. Continuously optimize analytics processes to enhance efficiency and accuracy. 5. Cross-Functional Business Partnership Serve as a trusted analytics partner across marketing, operations, sales, and product teams. Work closely with stakeholders to understand business needs, translate data into actionable strategies, and influence decision-making. Effectively communicate technical findings in a clear and compelling way to both technical and non-technical audiences. 6. Process Improvement & Best Practices Identify opportunities to imp rove data workflows, analytics processes, and reporting efficiencies. Advocate for a data-driven culture by proactively sharing insights and best practices across teams. Technical and Functional Skills: Bachelors degree in Analytics, Data Science, Business, Statistics, or a related field. Advanced degrees are a plus. 6+ years in analytics, business intelligence, or insights roles, preferably in retail or eCommerce. Advanced proficiency in SQL for querying and analyzing large datasets. Strong experience in Python & Excel. Preferable to work onCRM data. Hands-on experience in creating dashboards and reports using Power BI or similar visualization tools. Excellent verbal and written communication skills with the ability to translate data insights into clear, actionable recommendations. Proven ability to present insights and recommendations to diverse audiences, including senior executives Familiarity with analytics tools such as R, or Tableau, Adobe Analytics, Google Analytics is good to have Experience in eCommerce metrics, such as website traffic, customer journey analysis, or digital marketing performance. Knowledge of advanced analytics techniques like predictive modeling or segmentation. Demonstrated ability to independently lead analytics projects from ideation to execution. Strong business acumen and a deep understanding of how analytics can drive organizational value. Exceptional problem-solving and critical-thinking abilities. A proactive and collaborative mindset, with a focus on continuous improvement

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6.0 - 11.0 years

2 - 6 Lacs

Faridabad

Work from Office

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles and responsibilities: 1.Hands-On Data Analysis & Insights Generation Perform in-depth, hands-on analysis of business data to uncover trends, opportunities, and risks affecting KPIs such as conversion rates, sales, customer retention, and operational efficiency. Independently query, extract, and manipulate large datasets using SQL to answer complex business questions. Use statistical techniques and advanced analytics methods (e.g., predictive modeling, segmentation) to support strategic decision-making. 2. Business-Driven Recommendations & Impactful Storytelling Translate raw data into actionable insights and develop clear, compelling recommendations for business teams. Drive measurable improvements in business performance by identifying optimization opportunities across marketing, operations, sales, and product functions. Excellent communication is non-negotiableyou must be able to simplify complex data, build strong narratives, and effectively present insights to non-technical stakeholders and senior executives. 3. Data Visualization & Reporting Design, develop, and automate scalable reports and dashboards using Power BI to track and communicate business performance. Ensure data accuracy, consistency, and clarity in reports to empower teams to make informed decisions. Provide real-time insights and deep dives to address business challenges proactively. 4. KPI Management & Performance Optimization Collaborate with business teams to define, refine, and monitor key business KPIs. Actively track performance metrics, diagnose variances, and suggest corrective actions. Continuously optimize analytics processes to enhance efficiency and accuracy. 5. Cross-Functional Business Partnership Serve as a trusted analytics partner across marketing, operations, sales, and product teams. Work closely with stakeholders to understand business needs, translate data into actionable strategies, and influence decision-making. Effectively communicate technical findings in a clear and compelling way to both technical and non-technical audiences. 6. Process Improvement & Best Practices Identify opportunities to imp rove data workflows, analytics processes, and reporting efficiencies. Advocate for a data-driven culture by proactively sharing insights and best practices across teams. Technical and Functional Skills: Bachelors degree in Analytics, Data Science, Business, Statistics, or a related field. Advanced degrees are a plus. 6+ years in analytics, business intelligence, or insights roles, preferably in retail or eCommerce. Advanced proficiency in SQL for querying and analyzing large datasets. Strong experience in Python & Excel. Preferable to work onCRM data. Hands-on experience in creating dashboards and reports using Power BI or similar visualization tools. Excellent verbal and written communication skills with the ability to translate data insights into clear, actionable recommendations. Proven ability to present insights and recommendations to diverse audiences, including senior executives Familiarity with analytics tools such as R, or Tableau, Adobe Analytics, Google Analytics is good to have Experience in eCommerce metrics, such as website traffic, customer journey analysis, or digital marketing performance. Knowledge of advanced analytics techniques like predictive modeling or segmentation. Demonstrated ability to independently lead analytics projects from ideation to execution. Strong business acumen and a deep understanding of how analytics can drive organizational value. Exceptional problem-solving and critical-thinking abilities. A proactive and collaborative mindset, with a focus on continuous improvement

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6.0 - 11.0 years

2 - 6 Lacs

Chennai

Work from Office

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles and responsibilities: 1.Hands-On Data Analysis & Insights Generation Perform in-depth, hands-on analysis of business data to uncover trends, opportunities, and risks affecting KPIs such as conversion rates, sales, customer retention, and operational efficiency. Independently query, extract, and manipulate large datasets using SQL to answer complex business questions. Use statistical techniques and advanced analytics methods (e.g., predictive modeling, segmentation) to support strategic decision-making. 2. Business-Driven Recommendations & Impactful Storytelling Translate raw data into actionable insights and develop clear, compelling recommendations for business teams. Drive measurable improvements in business performance by identifying optimization opportunities across marketing, operations, sales, and product functions. Excellent communication is non-negotiableyou must be able to simplify complex data, build strong narratives, and effectively present insights to non-technical stakeholders and senior executives. 3. Data Visualization & Reporting Design, develop, and automate scalable reports and dashboards using Power BI to track and communicate business performance. Ensure data accuracy, consistency, and clarity in reports to empower teams to make informed decisions. Provide real-time insights and deep dives to address business challenges proactively. 4. KPI Management & Performance Optimization Collaborate with business teams to define, refine, and monitor key business KPIs. Actively track performance metrics, diagnose variances, and suggest corrective actions. Continuously optimize analytics processes to enhance efficiency and accuracy. 5. Cross-Functional Business Partnership Serve as a trusted analytics partner across marketing, operations, sales, and product teams. Work closely with stakeholders to understand business needs, translate data into actionable strategies, and influence decision-making. Effectively communicate technical findings in a clear and compelling way to both technical and non-technical audiences. 6. Process Improvement & Best Practices Identify opportunities to imp rove data workflows, analytics processes, and reporting efficiencies. Advocate for a data-driven culture by proactively sharing insights and best practices across teams. Technical and Functional Skills: Bachelors degree in Analytics, Data Science, Business, Statistics, or a related field. Advanced degrees are a plus. 6+ years in analytics, business intelligence, or insights roles, preferably in retail or eCommerce. Advanced proficiency in SQL for querying and analyzing large datasets. Strong experience in Python & Excel. Preferable to work onCRM data. Hands-on experience in creating dashboards and reports using Power BI or similar visualization tools. Excellent verbal and written communication skills with the ability to translate data insights into clear, actionable recommendations. Proven ability to present insights and recommendations to diverse audiences, including senior executives Familiarity with analytics tools such as R, or Tableau, Adobe Analytics, Google Analytics is good to have Experience in eCommerce metrics, such as website traffic, customer journey analysis, or digital marketing performance. Knowledge of advanced analytics techniques like predictive modeling or segmentation. Demonstrated ability to independently lead analytics projects from ideation to execution. Strong business acumen and a deep understanding of how analytics can drive organizational value. Exceptional problem-solving and critical-thinking abilities. A proactive and collaborative mindset, with a focus on continuous improvement

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4.0 - 6.0 years

6 - 8 Lacs

Panchkula

Work from Office

The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Role and responsibilities: Understand business problem and requirements by building domain knowledge and translate to data science problem. Conceptualize and design cutting edge data science solution to solve the data science problem, apply design-thinking concepts. Identify the right algorithms, tech stack, sample outputs required to efficiently adder the end need. Prototype and experiment the solution to successfully demonstrate the value. Independently or with support from team, execute the conceptualized solution as per plan by following project management guidelines. Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization. Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development, and practice development initiatives. Technical and Functional Skills: Bachelors degree in Computer Science with 4 to 6 years of work experience. Must have experience in Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, Python, decision tree, random forest, SAS, clustering classification. Ability to engage clients to understand business requirements and convert the same into technical/modelling problems for solution development. Demonstrate strong interpersonal skills and a comfort interacting with clients from the C-suite to marketing managers to technical specialists. Demonstrated knowledge of analytical/statistical techniques and their applications; a working knowledge of/experience in R and Python is a plus. Demonstrated excellent communications skills, both written and spoken, as well as being able to explain complex technical concepts in plain English. Ability to present results of statistical models in business language. Domain understanding of at least one preferably two verticals amongst Retail, Cable, Technology (not mandate). Knowledge of data visualization tools (Tableau, QlikView, etc.) is a plus. Demonstrate strong analytical and storytelling skills and the ability to find relevant stories from piles of reports. Ability to manage specific tasks to completion with minimal direction. Ideal candidate has been in a consulting role previously. Hands-on expertise on the applied statistical techniques including multi-variate regression, logistic regression, market-mix models, clustering, classification, survival, churn models, speech analytics, image analytics, etc. Ability to collaborate with onsite colleagues in the US & UK. Expert in handling large data, cleansing & preparation for modelling. Very high attention to detail and quality.

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4.0 - 6.0 years

6 - 8 Lacs

Ghaziabad

Work from Office

The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Role and responsibilities: Understand business problem and requirements by building domain knowledge and translate to data science problem. Conceptualize and design cutting edge data science solution to solve the data science problem, apply design-thinking concepts. Identify the right algorithms, tech stack, sample outputs required to efficiently adder the end need. Prototype and experiment the solution to successfully demonstrate the value. Independently or with support from team, execute the conceptualized solution as per plan by following project management guidelines. Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization. Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development, and practice development initiatives. Technical and Functional Skills: Bachelors degree in Computer Science with 4 to 6 years of work experience. Must have experience in Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, Python, decision tree, random forest, SAS, clustering classification. Ability to engage clients to understand business requirements and convert the same into technical/modelling problems for solution development. Demonstrate strong interpersonal skills and a comfort interacting with clients from the C-suite to marketing managers to technical specialists. Demonstrated knowledge of analytical/statistical techniques and their applications; a working knowledge of/experience in R and Python is a plus. Demonstrated excellent communications skills, both written and spoken, as well as being able to explain complex technical concepts in plain English. Ability to present results of statistical models in business language. Domain understanding of at least one preferably two verticals amongst Retail, Cable, Technology (not mandate). Knowledge of data visualization tools (Tableau, QlikView, etc.) is a plus. Demonstrate strong analytical and storytelling skills and the ability to find relevant stories from piles of reports. Ability to manage specific tasks to completion with minimal direction. Ideal candidate has been in a consulting role previously. Hands-on expertise on the applied statistical techniques including multi-variate regression, logistic regression, market-mix models, clustering, classification, survival, churn models, speech analytics, image analytics, etc. Ability to collaborate with onsite colleagues in the US & UK. Expert in handling large data, cleansing & preparation for modelling. Very high attention to detail and quality.

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4.0 - 6.0 years

6 - 8 Lacs

Mohali

Work from Office

The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Role and responsibilities: Understand business problem and requirements by building domain knowledge and translate to data science problem. Conceptualize and design cutting edge data science solution to solve the data science problem, apply design-thinking concepts. Identify the right algorithms, tech stack, sample outputs required to efficiently adder the end need. Prototype and experiment the solution to successfully demonstrate the value. Independently or with support from team, execute the conceptualized solution as per plan by following project management guidelines. Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization. Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development, and practice development initiatives. Technical and Functional Skills: Bachelors degree in Computer Science with 4 to 6 years of work experience. Must have experience in Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, Python, decision tree, random forest, SAS, clustering classification. Ability to engage clients to understand business requirements and convert the same into technical/modelling problems for solution development. Demonstrate strong interpersonal skills and a comfort interacting with clients from the C-suite to marketing managers to technical specialists. Demonstrated knowledge of analytical/statistical techniques and their applications; a working knowledge of/experience in R and Python is a plus. Demonstrated excellent communications skills, both written and spoken, as well as being able to explain complex technical concepts in plain English. Ability to present results of statistical models in business language. Domain understanding of at least one preferably two verticals amongst Retail, Cable, Technology (not mandate). Knowledge of data visualization tools (Tableau, QlikView, etc.) is a plus. Demonstrate strong analytical and storytelling skills and the ability to find relevant stories from piles of reports. Ability to manage specific tasks to completion with minimal direction. Ideal candidate has been in a consulting role previously. Hands-on expertise on the applied statistical techniques including multi-variate regression, logistic regression, market-mix models, clustering, classification, survival, churn models, speech analytics, image analytics, etc. Ability to collaborate with onsite colleagues in the US & UK. Expert in handling large data, cleansing & preparation for modelling. Very high attention to detail and quality.

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6.0 - 11.0 years

2 - 6 Lacs

Noida

Work from Office

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles and responsibilities: 1.Hands-On Data Analysis & Insights Generation Perform in-depth, hands-on analysis of business data to uncover trends, opportunities, and risks affecting KPIs such as conversion rates, sales, customer retention, and operational efficiency. Independently query, extract, and manipulate large datasets using SQL to answer complex business questions. Use statistical techniques and advanced analytics methods (e.g., predictive modeling, segmentation) to support strategic decision-making. 2. Business-Driven Recommendations & Impactful Storytelling Translate raw data into actionable insights and develop clear, compelling recommendations for business teams. Drive measurable improvements in business performance by identifying optimization opportunities across marketing, operations, sales, and product functions. Excellent communication is non-negotiableyou must be able to simplify complex data, build strong narratives, and effectively present insights to non-technical stakeholders and senior executives. 3. Data Visualization & Reporting Design, develop, and automate scalable reports and dashboards using Power BI to track and communicate business performance. Ensure data accuracy, consistency, and clarity in reports to empower teams to make informed decisions. Provide real-time insights and deep dives to address business challenges proactively. 4. KPI Management & Performance Optimization Collaborate with business teams to define, refine, and monitor key business KPIs. Actively track performance metrics, diagnose variances, and suggest corrective actions. Continuously optimize analytics processes to enhance efficiency and accuracy. 5. Cross-Functional Business Partnership Serve as a trusted analytics partner across marketing, operations, sales, and product teams. Work closely with stakeholders to understand business needs, translate data into actionable strategies, and influence decision-making. Effectively communicate technical findings in a clear and compelling way to both technical and non-technical audiences. 6. Process Improvement & Best Practices Identify opportunities to imp rove data workflows, analytics processes, and reporting efficiencies. Advocate for a data-driven culture by proactively sharing insights and best practices across teams. Technical and Functional Skills: Bachelors degree in Analytics, Data Science, Business, Statistics, or a related field. Advanced degrees are a plus. 6+ years in analytics, business intelligence, or insights roles, preferably in retail or eCommerce. Advanced proficiency in SQL for querying and analyzing large datasets. Strong experience in Python & Excel. Preferable to work onCRM data. Hands-on experience in creating dashboards and reports using Power BI or similar visualization tools. Excellent verbal and written communication skills with the ability to translate data insights into clear, actionable recommendations. Proven ability to present insights and recommendations to diverse audiences, including senior executives Familiarity with analytics tools such as R, or Tableau, Adobe Analytics, Google Analytics is good to have Experience in eCommerce metrics, such as website traffic, customer journey analysis, or digital marketing performance. Knowledge of advanced analytics techniques like predictive modeling or segmentation. Demonstrated ability to independently lead analytics projects from ideation to execution. Strong business acumen and a deep understanding of how analytics can drive organizational value. Exceptional problem-solving and critical-thinking abilities. A proactive and collaborative mindset, with a focus on continuous improvement

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6.0 - 11.0 years

2 - 6 Lacs

Panvel

Work from Office

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles and responsibilities: 1.Hands-On Data Analysis & Insights Generation Perform in-depth, hands-on analysis of business data to uncover trends, opportunities, and risks affecting KPIs such as conversion rates, sales, customer retention, and operational efficiency. Independently query, extract, and manipulate large datasets using SQL to answer complex business questions. Use statistical techniques and advanced analytics methods (e.g., predictive modeling, segmentation) to support strategic decision-making. 2. Business-Driven Recommendations & Impactful Storytelling Translate raw data into actionable insights and develop clear, compelling recommendations for business teams. Drive measurable improvements in business performance by identifying optimization opportunities across marketing, operations, sales, and product functions. Excellent communication is non-negotiableyou must be able to simplify complex data, build strong narratives, and effectively present insights to non-technical stakeholders and senior executives. 3. Data Visualization & Reporting Design, develop, and automate scalable reports and dashboards using Power BI to track and communicate business performance. Ensure data accuracy, consistency, and clarity in reports to empower teams to make informed decisions. Provide real-time insights and deep dives to address business challenges proactively. 4. KPI Management & Performance Optimization Collaborate with business teams to define, refine, and monitor key business KPIs. Actively track performance metrics, diagnose variances, and suggest corrective actions. Continuously optimize analytics processes to enhance efficiency and accuracy. 5. Cross-Functional Business Partnership Serve as a trusted analytics partner across marketing, operations, sales, and product teams. Work closely with stakeholders to understand business needs, translate data into actionable strategies, and influence decision-making. Effectively communicate technical findings in a clear and compelling way to both technical and non-technical audiences. 6. Process Improvement & Best Practices Identify opportunities to imp rove data workflows, analytics processes, and reporting efficiencies. Advocate for a data-driven culture by proactively sharing insights and best practices across teams. Technical and Functional Skills: Bachelors degree in Analytics, Data Science, Business, Statistics, or a related field. Advanced degrees are a plus. 6+ years in analytics, business intelligence, or insights roles, preferably in retail or eCommerce. Advanced proficiency in SQL for querying and analyzing large datasets. Strong experience in Python & Excel. Preferable to work onCRM data. Hands-on experience in creating dashboards and reports using Power BI or similar visualization tools. Excellent verbal and written communication skills with the ability to translate data insights into clear, actionable recommendations. Proven ability to present insights and recommendations to diverse audiences, including senior executives Familiarity with analytics tools such as R, or Tableau, Adobe Analytics, Google Analytics is good to have Experience in eCommerce metrics, such as website traffic, customer journey analysis, or digital marketing performance. Knowledge of advanced analytics techniques like predictive modeling or segmentation. Demonstrated ability to independently lead analytics projects from ideation to execution. Strong business acumen and a deep understanding of how analytics can drive organizational value. Exceptional problem-solving and critical-thinking abilities. A proactive and collaborative mindset, with a focus on continuous improvement

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6.0 - 11.0 years

2 - 6 Lacs

Mumbai Suburban

Work from Office

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles and responsibilities: 1.Hands-On Data Analysis & Insights Generation Perform in-depth, hands-on analysis of business data to uncover trends, opportunities, and risks affecting KPIs such as conversion rates, sales, customer retention, and operational efficiency. Independently query, extract, and manipulate large datasets using SQL to answer complex business questions. Use statistical techniques and advanced analytics methods (e.g., predictive modeling, segmentation) to support strategic decision-making. 2. Business-Driven Recommendations & Impactful Storytelling Translate raw data into actionable insights and develop clear, compelling recommendations for business teams. Drive measurable improvements in business performance by identifying optimization opportunities across marketing, operations, sales, and product functions. Excellent communication is non-negotiableyou must be able to simplify complex data, build strong narratives, and effectively present insights to non-technical stakeholders and senior executives. 3. Data Visualization & Reporting Design, develop, and automate scalable reports and dashboards using Power BI to track and communicate business performance. Ensure data accuracy, consistency, and clarity in reports to empower teams to make informed decisions. Provide real-time insights and deep dives to address business challenges proactively. 4. KPI Management & Performance Optimization Collaborate with business teams to define, refine, and monitor key business KPIs. Actively track performance metrics, diagnose variances, and suggest corrective actions. Continuously optimize analytics processes to enhance efficiency and accuracy. 5. Cross-Functional Business Partnership Serve as a trusted analytics partner across marketing, operations, sales, and product teams. Work closely with stakeholders to understand business needs, translate data into actionable strategies, and influence decision-making. Effectively communicate technical findings in a clear and compelling way to both technical and non-technical audiences. 6. Process Improvement & Best Practices Identify opportunities to imp rove data workflows, analytics processes, and reporting efficiencies. Advocate for a data-driven culture by proactively sharing insights and best practices across teams. Technical and Functional Skills: Bachelors degree in Analytics, Data Science, Business, Statistics, or a related field. Advanced degrees are a plus. 6+ years in analytics, business intelligence, or insights roles, preferably in retail or eCommerce. Advanced proficiency in SQL for querying and analyzing large datasets. Strong experience in Python & Excel. Preferable to work onCRM data. Hands-on experience in creating dashboards and reports using Power BI or similar visualization tools. Excellent verbal and written communication skills with the ability to translate data insights into clear, actionable recommendations. Proven ability to present insights and recommendations to diverse audiences, including senior executives Familiarity with analytics tools such as R, or Tableau, Adobe Analytics, Google Analytics is good to have Experience in eCommerce metrics, such as website traffic, customer journey analysis, or digital marketing performance. Knowledge of advanced analytics techniques like predictive modeling or segmentation. Demonstrated ability to independently lead analytics projects from ideation to execution. Strong business acumen and a deep understanding of how analytics can drive organizational value. Exceptional problem-solving and critical-thinking abilities. A proactive and collaborative mindset, with a focus on continuous improvement

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4.0 - 6.0 years

6 - 8 Lacs

Kharghar

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Associate Process Manager Role and responsibilities: Understand business problem and requirements by building domain knowledge and translate to data science problem. Conceptualize and design cutting edge data science solution to solve the data science problem, apply design-thinking concepts. Identify the right algorithms, tech stack, sample outputs required to efficiently adder the end need. Prototype and experiment the solution to successfully demonstrate the value. Independently or with support from team, execute the conceptualized solution as per plan by following project management guidelines. Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization. Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development, and practice development initiatives. Technical and Functional Skills: Bachelors degree in Computer Science with 4 to 6 years of work experience. Must have experience in Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, Python, decision tree, random forest, SAS, clustering classification. Ability to engage clients to understand business requirements and convert the same into technical/modelling problems for solution development. Demonstrate strong interpersonal skills and a comfort interacting with clients from the C-suite to marketing managers to technical specialists. Demonstrated knowledge of analytical/statistical techniques and their applications; a working knowledge of/experience in R and Python is a plus. Demonstrated excellent communications skills, both written and spoken, as well as being able to explain complex technical concepts in plain English. Ability to present results of statistical models in business language. Domain understanding of at least one preferably two verticals amongst Retail, Cable, Technology (not mandate). Knowledge of data visualization tools (Tableau, QlikView, etc.) is a plus. Demonstrate strong analytical and storytelling skills and the ability to find relevant stories from piles of reports. Ability to manage specific tasks to completion with minimal direction. Ideal candidate has been in a consulting role previously. Hands-on expertise on the applied statistical techniques including multi-variate regression, logistic regression, market-mix models, clustering, classification, survival, churn models, speech analytics, image analytics, etc. Ability to collaborate with onsite colleagues in the US & UK. Expert in handling large data, cleansing & preparation for modelling. Very high attention to detail and quality.

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6.0 - 11.0 years

2 - 6 Lacs

Pimpri-Chinchwad

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About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles and responsibilities: 1.Hands-On Data Analysis & Insights Generation Perform in-depth, hands-on analysis of business data to uncover trends, opportunities, and risks affecting KPIs such as conversion rates, sales, customer retention, and operational efficiency. Independently query, extract, and manipulate large datasets using SQL to answer complex business questions. Use statistical techniques and advanced analytics methods (e.g., predictive modeling, segmentation) to support strategic decision-making. 2. Business-Driven Recommendations & Impactful Storytelling Translate raw data into actionable insights and develop clear, compelling recommendations for business teams. Drive measurable improvements in business performance by identifying optimization opportunities across marketing, operations, sales, and product functions. Excellent communication is non-negotiableyou must be able to simplify complex data, build strong narratives, and effectively present insights to non-technical stakeholders and senior executives. 3. Data Visualization & Reporting Design, develop, and automate scalable reports and dashboards using Power BI to track and communicate business performance. Ensure data accuracy, consistency, and clarity in reports to empower teams to make informed decisions. Provide real-time insights and deep dives to address business challenges proactively. 4. KPI Management & Performance Optimization Collaborate with business teams to define, refine, and monitor key business KPIs. Actively track performance metrics, diagnose variances, and suggest corrective actions. Continuously optimize analytics processes to enhance efficiency and accuracy. 5. Cross-Functional Business Partnership Serve as a trusted analytics partner across marketing, operations, sales, and product teams. Work closely with stakeholders to understand business needs, translate data into actionable strategies, and influence decision-making. Effectively communicate technical findings in a clear and compelling way to both technical and non-technical audiences. 6. Process Improvement & Best Practices Identify opportunities to imp rove data workflows, analytics processes, and reporting efficiencies. Advocate for a data-driven culture by proactively sharing insights and best practices across teams. Technical and Functional Skills: Bachelors degree in Analytics, Data Science, Business, Statistics, or a related field. Advanced degrees are a plus. 6+ years in analytics, business intelligence, or insights roles, preferably in retail or eCommerce. Advanced proficiency in SQL for querying and analyzing large datasets. Strong experience in Python & Excel. Preferable to work onCRM data. Hands-on experience in creating dashboards and reports using Power BI or similar visualization tools. Excellent verbal and written communication skills with the ability to translate data insights into clear, actionable recommendations. Proven ability to present insights and recommendations to diverse audiences, including senior executives Familiarity with analytics tools such as R, or Tableau, Adobe Analytics, Google Analytics is good to have Experience in eCommerce metrics, such as website traffic, customer journey analysis, or digital marketing performance. Knowledge of advanced analytics techniques like predictive modeling or segmentation. Demonstrated ability to independently lead analytics projects from ideation to execution. Strong business acumen and a deep understanding of how analytics can drive organizational value. Exceptional problem-solving and critical-thinking abilities. A proactive and collaborative mindset, with a focus on continuous improvement

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4.0 - 6.0 years

6 - 8 Lacs

Noida

Work from Office

Associate Process Manager Role and responsibilities: Understand business problem and requirements by building domain knowledge and translate to data science problem. Conceptualize and design cutting edge data science solution to solve the data science problem, apply design-thinking concepts. Identify the right algorithms, tech stack, sample outputs required to efficiently adder the end need. Prototype and experiment the solution to successfully demonstrate the value. Independently or with support from team, execute the conceptualized solution as per plan by following project management guidelines. Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization. Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development, and practice development initiatives. Technical and Functional Skills: Bachelors degree in Computer Science with 4 to 6 years of work experience. Must have experience in Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, Python, decision tree, random forest, SAS, clustering classification. Ability to engage clients to understand business requirements and convert the same into technical/modelling problems for solution development. Demonstrate strong interpersonal skills and a comfort interacting with clients from the C-suite to marketing managers to technical specialists. Demonstrated knowledge of analytical/statistical techniques and their applications; a working knowledge of/experience in R and Python is a plus. Demonstrated excellent communications skills, both written and spoken, as well as being able to explain complex technical concepts in plain English. Ability to present results of statistical models in business language. Domain understanding of at least one preferably two verticals amongst Retail, Cable, Technology (not mandate). Knowledge of data visualization tools (Tableau, QlikView, etc.) is a plus. Demonstrate strong analytical and storytelling skills and the ability to find relevant stories from piles of reports. Ability to manage specific tasks to completion with minimal direction. Ideal candidate has been in a consulting role previously. Hands-on expertise on the applied statistical techniques including multi-variate regression, logistic regression, market-mix models, clustering, classification, survival, churn models, speech analytics, image analytics, etc. Ability to collaborate with onsite colleagues in the US & UK. Expert in handling large data, cleansing & preparation for modelling. Very high attention to detail and quality.

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6.0 - 11.0 years

2 - 6 Lacs

Mumbai

Work from Office

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles and responsibilities: 1.Hands-On Data Analysis & Insights Generation Perform in-depth, hands-on analysis of business data to uncover trends, opportunities, and risks affecting KPIs such as conversion rates, sales, customer retention, and operational efficiency. Independently query, extract, and manipulate large datasets using SQL to answer complex business questions. Use statistical techniques and advanced analytics methods (e.g., predictive modeling, segmentation) to support strategic decision-making. 2. Business-Driven Recommendations & Impactful Storytelling Translate raw data into actionable insights and develop clear, compelling recommendations for business teams. Drive measurable improvements in business performance by identifying optimization opportunities across marketing, operations, sales, and product functions. Excellent communication is non-negotiableyou must be able to simplify complex data, build strong narratives, and effectively present insights to non-technical stakeholders and senior executives. 3. Data Visualization & Reporting Design, develop, and automate scalable reports and dashboards using Power BI to track and communicate business performance. Ensure data accuracy, consistency, and clarity in reports to empower teams to make informed decisions. Provide real-time insights and deep dives to address business challenges proactively. 4. KPI Management & Performance Optimization Collaborate with business teams to define, refine, and monitor key business KPIs. Actively track performance metrics, diagnose variances, and suggest corrective actions. Continuously optimize analytics processes to enhance efficiency and accuracy. 5. Cross-Functional Business Partnership Serve as a trusted analytics partner across marketing, operations, sales, and product teams. Work closely with stakeholders to understand business needs, translate data into actionable strategies, and influence decision-making. Effectively communicate technical findings in a clear and compelling way to both technical and non-technical audiences. 6. Process Improvement & Best Practices Identify opportunities to imp rove data workflows, analytics processes, and reporting efficiencies. Advocate for a data-driven culture by proactively sharing insights and best practices across teams. Technical and Functional Skills: Bachelors degree in Analytics, Data Science, Business, Statistics, or a related field. Advanced degrees are a plus. 6+ years in analytics, business intelligence, or insights roles, preferably in retail or eCommerce. Advanced proficiency in SQL for querying and analyzing large datasets. Strong experience in Python & Excel. Preferable to work onCRM data. Hands-on experience in creating dashboards and reports using Power BI or similar visualization tools. Excellent verbal and written communication skills with the ability to translate data insights into clear, actionable recommendations. Proven ability to present insights and recommendations to diverse audiences, including senior executives Familiarity with analytics tools such as R, or Tableau, Adobe Analytics, Google Analytics is good to have Experience in eCommerce metrics, such as website traffic, customer journey analysis, or digital marketing performance. Knowledge of advanced analytics techniques like predictive modeling or segmentation. Demonstrated ability to independently lead analytics projects from ideation to execution. Strong business acumen and a deep understanding of how analytics can drive organizational value. Exceptional problem-solving and critical-thinking abilities. A proactive and collaborative mindset, with a focus on continuous improvement

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4.0 - 6.0 years

6 - 8 Lacs

Panvel

Work from Office

Associate Process Manager Role and responsibilities: Understand business problem and requirements by building domain knowledge and translate to data science problem. Conceptualize and design cutting edge data science solution to solve the data science problem, apply design-thinking concepts. Identify the right algorithms, tech stack, sample outputs required to efficiently adder the end need. Prototype and experiment the solution to successfully demonstrate the value. Independently or with support from team, execute the conceptualized solution as per plan by following project management guidelines. Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization. Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development, and practice development initiatives. Technical and Functional Skills: Bachelors degree in Computer Science with 4 to 6 years of work experience. Must have experience in Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, Python, decision tree, random forest, SAS, clustering classification. Ability to engage clients to understand business requirements and convert the same into technical/modelling problems for solution development. Demonstrate strong interpersonal skills and a comfort interacting with clients from the C-suite to marketing managers to technical specialists. Demonstrated knowledge of analytical/statistical techniques and their applications; a working knowledge of/experience in R and Python is a plus. Demonstrated excellent communications skills, both written and spoken, as well as being able to explain complex technical concepts in plain English. Ability to present results of statistical models in business language. Domain understanding of at least one preferably two verticals amongst Retail, Cable, Technology (not mandate). Knowledge of data visualization tools (Tableau, QlikView, etc.) is a plus. Demonstrate strong analytical and storytelling skills and the ability to find relevant stories from piles of reports. Ability to manage specific tasks to completion with minimal direction. Ideal candidate has been in a consulting role previously. Hands-on expertise on the applied statistical techniques including multi-variate regression, logistic regression, market-mix models, clustering, classification, survival, churn models, speech analytics, image analytics, etc. Ability to collaborate with onsite colleagues in the US & UK. Expert in handling large data, cleansing & preparation for modelling. Very high attention to detail and quality.

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4.0 - 6.0 years

6 - 8 Lacs

Coimbatore

Work from Office

Associate Process Manager Role and responsibilities: Understand business problem and requirements by building domain knowledge and translate to data science problem. Conceptualize and design cutting edge data science solution to solve the data science problem, apply design-thinking concepts. Identify the right algorithms, tech stack, sample outputs required to efficiently adder the end need. Prototype and experiment the solution to successfully demonstrate the value. Independently or with support from team, execute the conceptualized solution as per plan by following project management guidelines. Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization. Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development, and practice development initiatives. Technical and Functional Skills: Bachelors degree in Computer Science with 4 to 6 years of work experience. Must have experience in Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, Python, decision tree, random forest, SAS, clustering classification. Ability to engage clients to understand business requirements and convert the same into technical/modelling problems for solution development. Demonstrate strong interpersonal skills and a comfort interacting with clients from the C-suite to marketing managers to technical specialists. Demonstrated knowledge of analytical/statistical techniques and their applications; a working knowledge of/experience in R and Python is a plus. Demonstrated excellent communications skills, both written and spoken, as well as being able to explain complex technical concepts in plain English. Ability to present results of statistical models in business language. Domain understanding of at least one preferably two verticals amongst Retail, Cable, Technology (not mandate). Knowledge of data visualization tools (Tableau, QlikView, etc.) is a plus. Demonstrate strong analytical and storytelling skills and the ability to find relevant stories from piles of reports. Ability to manage specific tasks to completion with minimal direction. Ideal candidate has been in a consulting role previously. Hands-on expertise on the applied statistical techniques including multi-variate regression, logistic regression, market-mix models, clustering, classification, survival, churn models, speech analytics, image analytics, etc. Ability to collaborate with onsite colleagues in the US & UK. Expert in handling large data, cleansing & preparation for modelling. Very high attention to detail and quality.

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4.0 - 6.0 years

6 - 8 Lacs

Ulhasnagar

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Associate Process Manager Role and responsibilities: Understand business problem and requirements by building domain knowledge and translate to data science problem. Conceptualize and design cutting edge data science solution to solve the data science problem, apply design-thinking concepts. Identify the right algorithms, tech stack, sample outputs required to efficiently adder the end need. Prototype and experiment the solution to successfully demonstrate the value. Independently or with support from team, execute the conceptualized solution as per plan by following project management guidelines. Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization. Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development, and practice development initiatives. Technical and Functional Skills: Bachelors degree in Computer Science with 4 to 6 years of work experience. Must have experience in Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, Python, decision tree, random forest, SAS, clustering classification. Ability to engage clients to understand business requirements and convert the same into technical/modelling problems for solution development. Demonstrate strong interpersonal skills and a comfort interacting with clients from the C-suite to marketing managers to technical specialists. Demonstrated knowledge of analytical/statistical techniques and their applications; a working knowledge of/experience in R and Python is a plus. Demonstrated excellent communications skills, both written and spoken, as well as being able to explain complex technical concepts in plain English. Ability to present results of statistical models in business language. Domain understanding of at least one preferably two verticals amongst Retail, Cable, Technology (not mandate). Knowledge of data visualization tools (Tableau, QlikView, etc.) is a plus. Demonstrate strong analytical and storytelling skills and the ability to find relevant stories from piles of reports. Ability to manage specific tasks to completion with minimal direction. Ideal candidate has been in a consulting role previously. Hands-on expertise on the applied statistical techniques including multi-variate regression, logistic regression, market-mix models, clustering, classification, survival, churn models, speech analytics, image analytics, etc. Ability to collaborate with onsite colleagues in the US & UK. Expert in handling large data, cleansing & preparation for modelling. Very high attention to detail and quality.

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6.0 - 11.0 years

2 - 6 Lacs

Faridabad

Work from Office

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles and responsibilities: 1.Hands-On Data Analysis & Insights Generation Perform in-depth, hands-on analysis of business data to uncover trends, opportunities, and risks affecting KPIs such as conversion rates, sales, customer retention, and operational efficiency. Independently query, extract, and manipulate large datasets using SQL to answer complex business questions. Use statistical techniques and advanced analytics methods (e.g., predictive modeling, segmentation) to support strategic decision-making. 2. Business-Driven Recommendations & Impactful Storytelling Translate raw data into actionable insights and develop clear, compelling recommendations for business teams. Drive measurable improvements in business performance by identifying optimization opportunities across marketing, operations, sales, and product functions. Excellent communication is non-negotiableyou must be able to simplify complex data, build strong narratives, and effectively present insights to non-technical stakeholders and senior executives. 3. Data Visualization & Reporting Design, develop, and automate scalable reports and dashboards using Power BI to track and communicate business performance. Ensure data accuracy, consistency, and clarity in reports to empower teams to make informed decisions. Provide real-time insights and deep dives to address business challenges proactively. 4. KPI Management & Performance Optimization Collaborate with business teams to define, refine, and monitor key business KPIs. Actively track performance metrics, diagnose variances, and suggest corrective actions. Continuously optimize analytics processes to enhance efficiency and accuracy. 5. Cross-Functional Business Partnership Serve as a trusted analytics partner across marketing, operations, sales, and product teams. Work closely with stakeholders to understand business needs, translate data into actionable strategies, and influence decision-making. Effectively communicate technical findings in a clear and compelling way to both technical and non-technical audiences. 6. Process Improvement & Best Practices Identify opportunities to imp rove data workflows, analytics processes, and reporting efficiencies. Advocate for a data-driven culture by proactively sharing insights and best practices across teams. Technical and Functional Skills: Bachelors degree in Analytics, Data Science, Business, Statistics, or a related field. Advanced degrees are a plus. 6+ years in analytics, business intelligence, or insights roles, preferably in retail or eCommerce. Advanced proficiency in SQL for querying and analyzing large datasets. Strong experience in Python & Excel. Preferable to work onCRM data. Hands-on experience in creating dashboards and reports using Power BI or similar visualization tools. Excellent verbal and written communication skills with the ability to translate data insights into clear, actionable recommendations. Proven ability to present insights and recommendations to diverse audiences, including senior executives Familiarity with analytics tools such as R, or Tableau, Adobe Analytics, Google Analytics is good to have Experience in eCommerce metrics, such as website traffic, customer journey analysis, or digital marketing performance. Knowledge of advanced analytics techniques like predictive modeling or segmentation. Demonstrated ability to independently lead analytics projects from ideation to execution. Strong business acumen and a deep understanding of how analytics can drive organizational value. Exceptional problem-solving and critical-thinking abilities. A proactive and collaborative mindset, with a focus on continuous improvement

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7.0 - 12.0 years

22 - 25 Lacs

India

On-site

TECHNICAL ARCHITECT Key Responsibilities 1. Designing technology systems: Plan and design the structure of technology solutions, and work with design and development teams to assist with the process. 2. Communicating: Communicate system requirements to software development teams, and explain plans to developers and designers. They also communicate the value of a solution to stakeholders and clients. 3. Managing Stakeholders: Work with clients and stakeholders to understand their vision for the systems. Should also manage stakeholder expectations. 4. Architectural Oversight: Develop and implement robust architectures for AI/ML and data science solutions, ensuring scalability, security, and performance. Oversee architecture for data-driven web applications and data science projects, providing guidance on best practices in data processing, model deployment, and end-to-end workflows. 5. Problem Solving: Identify and troubleshoot technical problems in existing or new systems. Assist with solving technical problems when they arise. 6. Ensuring Quality: Ensure if systems meet security and quality standards. Monitor systems to ensure they meet both user needs and business goals. 7. Project management: Break down project requirements into manageable pieces of work, and organise the workloads of technical teams. 8. Tool & Framework Expertise: Utilise relevant tools and technologies, including but not limited to LLMs, TensorFlow, PyTorch, Apache Spark, cloud platforms (AWS, Azure, GCP), Web App development frameworks and DevOps practices. 9. Continuous Improvement: Stay current on emerging technologies and methods in AI, ML, data science, and web applications, bringing insights back to the team to foster continuous improvement. Technical Skills 1. Proficiency in AI/ML frameworks such as TensorFlow, PyTorch, Keras, and scikit-learn for developing machine learning and deep learning models. 2. Knowledge or experience working with self-hosted or managed LLMs. 3. Knowledge or experience with NLP tools and libraries (e.g., SpaCy, NLTK, Hugging Face Transformers) and familiarity with Computer Vision frameworks like OpenCV and related libraries for image processing and object recognition. 4. Experience or knowledge in back-end frameworks (e.g., Django, Spring Boot, Node.js, Express etc.) and building RESTful and GraphQL APIs. 5. Familiarity with microservices, serverless, and event-driven architectures. Strong understanding of design patterns (e.g., Factory, Singleton, Observer) to ensure code scalability and reusability. 6. Proficiency in modern front-end frameworks such as React, Angular, or Vue.js, with an understanding of responsive design, UX/UI principles, and state management (e.g., Redux) 7. In-depth knowledge of SQL and NoSQL databases (e.g., PostgreSQL, MongoDB, Cassandra), as well as caching solutions (e.g., Redis, Memcached). 8. Expertise in tools such as Apache Spark, Hadoop, Pandas, and Dask for large-scale data processing. 9. Understanding of data warehouses and ETL tools (e.g., Snowflake, BigQuery, Redshift, Airflow) to manage large datasets. 10. Familiarity with visualisation tools (e.g., Tableau, Power BI, Plotly) for building dashboards and conveying insights. 11. Knowledge of deploying models with TensorFlow Serving, Flask, FastAPI, or cloud-native services (e.g., AWS SageMaker, Google AI Platform). 12. Familiarity with MLOps tools and practices for versioning, monitoring, and scaling models (e.g., MLflow, Kubeflow, TFX). 13. Knowledge or experience in CI/CD, IaC and Cloud Native toolchains. 14. Understanding of security principles, including firewalls, VPC, IAM, and TLS/SSL for secure communication. 15. Knowledge of API Gateway, service mesh (e.g., Istio), and NGINX for API security, rate limiting, and traffic management. Experience Required Technical Architect with 7 - 12 years of experience Salary 13-17 Lpa Job Types: Full-time, Permanent Pay: ₹2,200,000.00 - ₹2,500,000.00 per year Experience: total work: 1 year (Preferred) Work Location: In person

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7.0 years

5 - 7 Lacs

Thiruvananthapuram

On-site

7 - 9 Years 1 Opening Kochi, Trivandrum Role description Role Proficiency: Act creatively to develop applications by selecting appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions. Account for others' developmental activities; assisting Project Manager in day to day project execution. Outcomes: Interpret the application feature and component designs to develop the same in accordance with specifications. Code debug test document and communicate product component and feature development stages. Validate results with user representatives integrating and commissions the overall solution. Select and create appropriate technical options for development such as reusing improving or reconfiguration of existing components while creating own solutions for new contexts Optimises efficiency cost and quality. Influence and improve customer satisfaction Influence and improve employee engagement within the project teams Set FAST goals for self/team; provide feedback to FAST goals of team members Measures of Outcomes: Adherence to engineering process and standards (coding standards) Adherence to project schedule / timelines Number of technical issues uncovered during the execution of the project Number of defects in the code Number of defects post delivery Number of non compliance issues Percent of voluntary attrition On time completion of mandatory compliance trainings Outputs Expected: Code: Code as per the design Define coding standards templates and checklists Review code – for team and peers Documentation: Create/review templates checklists guidelines standards for design/process/development Create/review deliverable documents. Design documentation requirements test cases and results Configure: Define and govern configuration management plan Ensure compliance from the team Test: Review/Create unit test cases scenarios and execution Review test plan created by testing team Provide clarifications to the testing team Domain relevance: Advise software developers on design and development of features and components with deeper understanding of the business problem being addressed for the client Learn more about the customer domain and identify opportunities to provide value addition to customers Complete relevant domain certifications Manage Project: Support Project Manager with inputs for the projects Manage delivery of modules Manage complex user stories Manage Defects: Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality Estimate: Create and provide input for effort and size estimation and plan resources for projects Manage knowledge: Consume and contribute to project related documents share point libraries and client universities Review the reusable documents created by the team Release: Execute and monitor release process Design: Contribute to creation of design (HLD LLD SAD)/architecture for applications features business components and data models Interface with Customer: Clarify requirements and provide guidance to Development Team Present design options to customers Conduct product demos Work closely with customer architects for finalizing design Manage Team: Set FAST goals and provide feedback Understand aspirations of the team members and provide guidance opportunities etc Ensure team members are upskilled Ensure team is engaged in project Proactively identify attrition risks and work with BSE on retention measures Certifications: Obtain relevant domain and technology certifications Skill Examples: Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Develop user interfaces business software components Use data models Estimate time and effort resources required for developing / debugging features / components Perform and evaluate test in the customer or target environments Make quick decisions on technical/project related challenges Manage a team mentor and handle people related issues in team Have the ability to maintain high motivation levels and positive dynamics within the team. Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback for team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers and answer customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning handling multiple tasks. Build confidence with customers by meeting the deliverables timely with a quality product. Estimate time and effort of resources required for developing / debugging features / components Knowledge Examples: Appropriate software programs / modules Functional & technical designing Programming languages – proficient in multiple skill clusters DBMS Operating Systems and software platforms Software Development Life Cycle Agile – Scrum or Kanban Methods Integrated development environment (IDE) Rapid application development (RAD) Modelling technology and languages Interface definition languages (IDL) Broad knowledge of customer domain and deep knowledge of sub domain where problem is solved Additional Comments: • Over 8 + years of experience in developing BI applications utilizing SQL server/ SF/ GCP/ PostgreSQL, BI stack, Power BI, and Tableau. • Practical understanding of the Data modelling (Dimensional & Relational) concepts like Star-Schema Modelling, Snowflake Schema Modelling, Fact and Dimension tables. • Ability to translate the business requirements into workable functional and non-functional requirements. • Capable of taking ownership and communicating with C Suite executives & Stakeholders. • Extensive database programming experience in writing T-SQL, User Defined Functions, Triggers, Views, Temporary Tables Constraints, and Indexes using various DDL and DML commands. • Experienced in creating SSAS based OLAP Cubes and writing complex DAX. • Ability to work with external tools like Tabular Editor and DAX Studio. • Understand complex and customize Stored Procedures and Queries for implementing business logic and process in backend, for data extraction. • Hands on experience in Incremental refresh, RLS, Parameterization, Dataflows and Gateways. • Experience in Design, development of Business Intelligence Solutions using SSRS and Power BI • Experience in optimization of PBI reports implementing Mixed and Direct Query modes. Skills Power Bi,Power Tools,Data Analysis About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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10.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Technical Manager - IT located in Chennai location. We are seeking an experienced Manager IT to lead and support a multidisciplinary cross-functional technology team responsible for the implementation, maintenance, and optimization of technology solutions. This role is responsible for supporting and optimizing IT applications across Supply Chain, Procurement, Analytics, and Reporting functions. The ideal candidate will have a strong technical background in both on-premises and cloud-based (hybrid) environments, coupled with deep understanding of SaaS platforms and ERP systems commonly used in enterprise supply chain and procurement operations. This role is crucial in aligning IT capabilities with business goals, driving innovation, and ensuring operational excellence across global applications and tools. The IT Manager will play a key part in driving operational efficiency, systems integration, and digital transformation initiatives across global manufacturing sites and supply chain operations. Reporting to the Director , and the role involves: What a typical day looks like: Lead and manage a team of IT specialists supporting enterprise applications across procurement, supply chain, analytics, and reporting functions in an EMS environment. Lead the end-to-end implementation of the functional workstreams (such as Procure to Pay, Sourcing to Contracts, Supplier Relationship Management, etc.), from the start to production delivery. Oversee the deployment, support, and optimization of solutions across on-premises infrastructure, cloud environments, hybrid setups, and SaaS products. Configure the solution on complex requirements and coordinate the effort with other team members to guarantee project milestones are met. Support other team members during the implementation by providing feedback on the design and performing configuration reviews during the sprints. Oversee and contribute to the delivery and deployment plan and ultimately guarantee successful deployment to production. Transform POC (Proof of Concept) to a winning exercise, from the strategy to the implementation. Collaborate with engineering, sourcing, materials management, and finance teams to align IT capabilities with manufacturing supply chain operations. Manage integrations between ERP systems, SaaS tools, and custom applications using technologies like APIs, EDI, ETL tools, and middleware. Own incident, change, and problem management processes for supported applications, ensuring system uptime, performance, and data integrity. Act as the escalation point for complex technical issues and ensure timely resolution by collaborating with cross-functional and vendor teams. Define and enforce IT governance, security standards, and compliance across systems and platforms. Develop and maintain system architecture, operational standards, and best practices for application as per industry standards. Partner with business stakeholders to understand evolving requirements and translate them into IT solutions that deliver value and efficiency. Drive roadmap planning, resource allocation, vendor engagement, and IT budgeting to support long-term business goals. Promote continuous improvement through automation, process simplification, and user enablement initiatives. Mentor team members and foster a culture of accountability, collaboration, and innovation. The experience we’re looking to add to our team: Bachelor’s or master’s degree in computer science, Information Technology, or a related field. 10+ years of progressive experience in IT, with at least 3+ years in a leadership or managerial role. Strong experience managing on-premises, cloud, and hybrid IT environments. Hands-on knowledge of SaaS platforms supporting supply chain and procurement (e.g., Ivalua). Solid understanding of manufacturing processes, Sourcing, Procurement, Contracts, Supplier Relationship Management, Invoices, etc. combined with excellent Project Management skills. Proficiency with analytics and reporting tools such as Power BI, Tableau, MicroStrategy. Strong grasp of integration frameworks including APIs, Web Services, EDI, ETL, and related middleware technologies. Experience with IT service management frameworks (e.g., ITIL), and project management methodologies (e.g., Agile, PMP). Excellent leadership, stakeholder management, and communication skills. Knowledge of compliance standards relevant to electronics manufacturing (e.g., SOX, ITAR). What you’ll receive for the great work you provide: Health Insurance Paid Time Off NK99 Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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