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0.0 years
1 - 3 Lacs
Chennai
Work from Office
Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Knowledge of network security practices & anti-virus programs Excellent problem solving and multitasking skills Knowledge of network troubleshooting,Ethernet and IP configuration 2014 to 2024 batch
Posted 4 weeks ago
0.0 - 2.0 years
2 - 2 Lacs
Hyderabad
Work from Office
Role & responsibilities - Lab Programmer (CSE Dept) Assist students during lab sessions by providing programming and technical support. Ensure proper functioning of lab systems, software, and networking infrastructure . Provide hands-on support to students in writing, debugging, and executing programs. Monitor lab usage, student attendance , and ensure adherence to lab rules and safety protocols. Coordinate with the IT team or vendors for timely troubleshooting and repairs . Maintain inventory of lab equipment, systems, and software licenses . Assist in setting up lab environments as per the academic timetable and practical syllabus . Keep the lab clean, organized, and ready for use during scheduled sessions. Provide basic technical training or orientation to new students if required. Preferred candidate profile Diploma or Bachelor's degree in Computer Science, Information Technology , or a related field. 03 years of experience in a similar lab support or technical assistant role (freshers with strong technical skills can also apply). Proficiency in programming languages such as C, C++, Java, Python , etc. Familiarity with lab setup, OS installation , and basic networking and system troubleshooting . Comfortable working with students and faculty in an academic environment. Good communication and interpersonal skills. Ability to manage multiple lab sessions as per the academic timetable. Candidates residing nearby or willing to relocate to the college campus preferred.
Posted 4 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Overview iCIMS' User Technician plays a key role in ensuring the iCIMS employees have the tools and technology needed to make an impact on a global scale. In this role, you will be provided with leading tools and technology to help you support our team members. You will have an opportunity to lead multiple technology projects and programs, collaborate with a dynamic international team and have a path for future growth as you build your technical expertise! If you are user focused, we want to talk to you today. Responsibilities Provide high-quality technical support to remote and local employees to resolve all problems and emergencies related to laptops and the phone system to ensure continuity of service so that end users can accomplish business tasks. Screens, diagnose internal inquiries and work requests as they relate to maintenance of iCIMS issues machines and related systems by documenting, tracking, and resolving via ticketing/incident management system in a timely and efficient manner. Install, upgrade, and configure network printing, directory structures, user access, security, software, and file services. Provision user profiles, user environments, directories, access rights and security. Provide computer, phone, and other application/system documentation and training to employees. Maintain asset inventory ensuring equipment is maintained and available based on user/business needs. Assist with installation and configuration of hardware, software, etc. Assist with Administer phone system infrastructure. Participate in rotational on-call requirement as well as occasional off-hours work depending on business needs. Consistently ensures that business is always conducted with integrity and that behavior aligns with iCIMS’ policies, procedures, and values. Provide support on-site a minimum of three (3) days a week with flexibility to be on-site additional days/times as needed. Qualifications 1-2 years’ experience required in End User Support and System Support. Proficiency with Windows and/or MacOS machines and operating systems. Familiarity with Office365 Administration, Microsoft Active Directory, etc. Ability to simplify complex technical information for an end user. Ability to install, maintain and troubleshoot laptop hardware, software, and peripherals, after instruction. High proficiency with Microsoft Office (PowerPoint, Excel, Outlook). Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively.
Posted 4 weeks ago
5.0 - 10.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Quality Management (QM) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead team meetings to discuss progress and challenges- Implement best practices for efficient system support- Mentor junior team members for skill development Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Quality Management (QM)- Strong understanding of SAP modules integration- Experience in SAP system configuration and customization- Knowledge of SAP data migration tools and techniques- Hands-on experience in SAP system testing and validation Additional Information:- The candidate should have a minimum of 5 years of experience in SAP Quality Management (QM)- This position is based at our Coimbatore office- A 15 years full time education is required Qualification 15 years full time education
Posted 4 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Dehradun, Ahmedabad
Work from Office
Role & responsibilities 1.Pharma domain IT experience -Prior experience in IT support within the pharmaceutical industry. 2. Documentation & Compliance Ability to maintain and manage IT-related documentation, ensuring regulatory compliance. 3.User ID Management Experience in creating, managing, and troubleshooting user accounts. 4.Data Backup & Recovery – Knowledge of backup procedures and data recovery strategies. 5.Technical Support Skills – Strong troubleshooting abilities to resolve IT-related issues efficiently. 6.Attention to Detail – Ability to follow SOPs and industry regulations precisely. 7.Team Player – Ability to collaborate effectively with internal teams and end-users . Preferred candidate profile 1 year of experience in an IT support role, preferably within the pharmaceutical or regulated industry. Bachelor's degree any related field. Hands-on Experience with user ID creation, management, and access control processes Knowledge of data backup, recovery procedures, and disaster recovery documentation. Proficiency in troubleshooting hardware and software issues across multiple platforms.
Posted 4 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Back Job Responsibilities Application monitoring and support: Manage traffic diversion during deployments Validation of code deployment success Post deployment health monitoring and reporting Production patching and monitoring activities for in scope applications (Liveliness Probe, DataGrid, SOSS, POD restarts) Monitor and action the alert using Bell Monitoring Tools (Dynatrace, BAM, Grafana) Monitor of DB server to verify through daily sanity check Verify Table Space / Disk Space status and warn if its reaching capacity Verify Memory and Processor usage and warn if its reaching capacity Production Monitoring Diagnosing and tracking Incidents and problems with Severity Critical (P1) and High (P2) through to Resolution Providing the required Production Logs or access to Production Logs to analyze the incidents Provide the Root Cause Analysis for all Critical Incidents Repairing data and associated work caused by invalid data where validation code does not exist or where a -documented Incident caused by a transaction results in failures Providing workarounds for Critical and High Incidents Updating relevant system, configuration or process documentation Document and promptly notify Bell of any emergency changes required Participate in AMS Operations Governance meetings (assumed to be bi-weekly) Responding to Application-related questions, performing data extraction as required Handling ad-hoc requests from end users for information, queries, or reports Providing holiday support coverage Performing peak period monitoring and reporting for specific critical applications Perform daily health checks for Critical applications Required Skills Docker/Kubernetes DB Administration CI/CD pipelines tools Scripting Log analysis, Monitoring tools (Grafana, Dynatrace) What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment
Posted 4 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Back Job Responsibilities Application monitoring and support: Manage traffic diversion during deployments Validation of code deployment success Post deployment health monitoring and reporting Production patching and monitoring activities for in scope applications (Liveliness Probe, DataGrid, SOSS, POD restarts) Monitor and action the alert using Bell Monitoring Tools (Dynatrace, BAM, Grafana) Monitor of DB server to verify through daily sanity check Verify Table Space / Disk Space status and warn if its reaching capacity Verify Memory and Processor usage and warn if its reaching capacity Production Monitoring Diagnosing and tracking Incidents and problems with Severity Critical (P1) and High (P2) through to Resolution Providing the required Production Logs or access to Production Logs to analyze the incidents Provide the Root Cause Analysis for all Critical Incidents Repairing data and associated work caused by invalid data where validation code does not exist or where a -documented Incident caused by a transaction results in failures Providing workarounds for Critical and High Incidents Updating relevant system, configuration or process documentation Document and promptly notify Bell of any emergency changes required Participate in AMS Operations Governance meetings (assumed to be bi-weekly) Responding to Application-related questions, performing data extraction as required Handling ad-hoc requests from end users for information, queries, or reports Providing holiday support coverage Performing peak period monitoring and reporting for specific critical applications Perform daily health checks for Critical applications Required Skills Docker/Kubernetes DB Administration CI/CD pipelines tools Scripting Log analysis, Monitoring tools (Grafana, Dynatrace) What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment
Posted 4 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Back Key Responsibilities Application monitoring and support Manage traffic diversion during deployments Validation of code deployment success Post deployment health monitoring and reporting Production patching and monitoring activities for in scope applications (Liveliness Probe, DataGrid, SOSS, POD restarts) Monitor and action the alert using Bell Monitoring Tools (Dynatrace, BAM, Grafana) Monitor of DB server to verify through daily sanity check Verify Table Space / Disk Space status and warn if its reaching capacity Verify Memory and Processor usage and warn if its reaching capacity Production Monitoring Diagnosing and tracking Incidents and problems with Severity Critical (P1) and High (P2) through to Resolution Providing the required Production Logs or access to Production Logs to analyze the incidents Provide the Root Cause Analysis for all Critical Incidents Repairing data and associated work caused by invalid data where validation code does not exist or where a -documented Incident caused by a transaction results in failures Providing workarounds for Critical and High Incidents Updating relevant system, configuration or process documentation Document and promptly notify Bell of any emergency changes required Participate in AMS Operations Governance meetings (assumed to be bi-weekly) Responding to Application-related questions, performing data extraction as required Handling ad-hoc requests from end users for information, queries, or reports Providing holiday support coverage Performing peak period monitoring and reporting for specific critical applications Perform daily health checks for Critical applications Preferred Qualifications Bachelor Degree Computer Science What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment
Posted 4 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Back Who Are We At BCE Global Tech, immerse yourself in exciting projects that are shaping the future of both consumer and enterprise telecommunications This involves building innovative mobile apps to enhance user experiences and enable seamless connectivity on-the-go Thrive in diverse roles like Full Stack Developer, Backend Developer, UI/UX Designer, DevOps Engineer, Cloud Engineer, Data Science Engineer, and Scrum Master; at a workplace that encourages you to freely share your bold and different ideas If you are passionate about technology and eager to make a difference, we want to hear from you! Apply now to join our dynamic team in Bengaluru This role requires strong communication skills, both electronic and in-person, to assist users with technical issues, diagnose problems, and document resolutions The candidate must be proficient in troubleshooting, reproducing, diagnosing, and resolving technical problems A customer service mindset is essential to address user needs effectively Knowledge of business operations in a telecommunication service delivery context is important Experience in application administration is needed, with familiarity in Oracle products (MSS) being a plus The role also requires the ability to analyze complex problems, develop creative solutions, and collaborate effectively with cross-functional teams Strong prioritization skills are necessary to produce high-quality, accurate work on time Key Responsibilities User Support & CommunicationProvide clear and concise assistance to users experiencing technical difficulties, both electronically and in-person Accurately document issues and resolutions Troubleshooting & Problem SolvingReproduce, diagnose, and resolve technical problems faced by users in a timely manner Customer ServiceMaintain a strong customer service orientation, ensuring users' concerns are addressed and resolved with professionalism and efficiency Business Operations UnderstandingApply knowledge of business operations, particularly in a telecommunication service delivery and support context, to effectively address user issues Application AdministrationAdminister applications and systems, ensuring their smooth operation Experience with Oracle products (MSS) is preferred Collaboration & TeamworkWork closely with cross-functional teams to resolve issues and ensure seamless service delivery Task Prioritization & QualityPrioritize tasks effectively to manage workload, ensuring high-quality and accurate work is completed within deadlines Creative Problem-SolvingAnalyze complex technical problems, develop creative solutions, and make informed decisions to resolve user issues Technology Skills Clear and concise communication in electronic and in-person formats with computer users experiencing difficulties to determine and document problems experienced Ability to troubleshoot problems; being able to reproduce, diagnose and resolve technical problems encountered by users Strong customer service mindset Understanding business operations in a telecommunication service delivery and support Application Administration Required Qualifications To Be Successful In This Role Bachelor's degree in computer science engineering, or related field 8-10 years of Oracle products (MSS) nice to have Ability to analyze complex problems, develop creative solutions, and make informed decisions Ability to work effectively with cross-functional teams and build strong relationships Ability to prioritize tasks, and produce high-quality work with a focus on accuracy and precision Excellent communication and collaboration skills Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Remote) Years of Experience8-10Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment
Posted 4 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
Ludhiana
Work from Office
Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues.
Posted 4 weeks ago
1.0 - 5.0 years
1 - 3 Lacs
Noida
Work from Office
1. Technical Support 2. Installation & Configuration 3. Troubleshooting 4. Network Support 5. User Assistance 6. Documentation 7. Collaboration Looking for a Candidate with exp. in desktop support with networking, hardware and troubleshooting.
Posted 4 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Chennai
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Chennai office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Chennai office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Hyderabad office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Pune office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 1 month ago
5.0 - 10.0 years
10 - 16 Lacs
Kolkata
Work from Office
IT Support & Infrastructure Specialist Location: Salt Lake, Sector V, Kolkata Full-Time | Onsite (with flexibility) About the Role We're looking for a versatile and driven IT Support & Infrastructure Specialist to join our dynamic cross-regional team supporting three fast-growing, tech-forward organizations: The Client, Quantech, and Quatred Arts . You'll be stepping into a foundational role, helping shape IT operations, infrastructure, and security practices across ~100 users in Kolkata, Toronto, and remote locations . This is a hands-on, high-ownership opportunity where you'll lead implementation and day-to-day management of Microsoft 365 (with Entra ID/Azure AD) , endpoint security via Intune & Defender , and office network troubleshooting while also building documentation and IT support systems from the ground up. Role Scope & Focus 70% : Infrastructure, Security & Cloud Operations 30% : Hands-on IT Support & End-User Services What You'll Do IT Support & Hardware Management Set up, configure, deploy, and troubleshoot laptops (Windows, macOS, Linux), desktops, and mobile devices. Provide responsive support to in-office and remote users across hardware, software, and connectivity issues. Manage IT inventory, procurement, and lifecycle. Network Administration Resolve Wi-Fi and cabling issues in the Kolkata office. Assist with maintaining routers, switches, and access points. Monitor and improve internal network performance. Microsoft 365 & Endpoint Security Administer Entra ID/Azure AD, Exchange Online, SharePoint, Intune, Teams, and Defender. Manage user provisioning, licensing, and endpoint security policies. Implement security improvements aligned with CIS framework . Security & Infrastructure Projects Lead security implementation and operational improvements (CIS-aligned). Contribute to vulnerability management and endpoint hardening. Work closely with local and global teams to roll out best practices. Process & Documentation Set up ITSM/ticketing tools and maintain internal documentation. Build scalable internal IT processes from scratch. Standardize IT onboarding/offboarding procedures. Collaboration & Communication Collaborate 12 times/week with Canadian counterparts (1-hour overlap). Partner with India team leads on planning and daily support needs. Who You Are Experienced in cross-platform IT environments (Windows/macOS/Linux) Hands-on with Microsoft 365 admin (Entra ID/Azure AD is a must ) Knowledgeable in networking (TCP/IP, DNS, DHCP, VPN) Familiar with CIS or similar security frameworks Skilled in using Intune , Defender , and scripting (PowerShell, Bash, Python) Comfortable building systems and processes from the ground up Customer-focused, proactive, and organized Passionate about IT—whether through certifications, home labs, or side projects Nice-to-Haves Certifications: CompTIA A+/Network+/Security+ , Microsoft 365 , CCNA Exposure to small/mid-sized companies and IT operations at scale Basic familiarity with Azure (VMs not required), or DevOps tools Prior experience setting up ITSM tools (Freshservice, Jira, etc.) Why Join Us? Be a key architect of our IT systems and security posture Own and drive infrastructure for a global team Collaborate with highly motivated peers in Canada and India Build processes that truly make a difference from day one Work in a fast-paced, supportive, and innovation-driven environment Apply Now If you're excited about owning IT operations and infrastructure in a hands-on, high-growth environment— we would love to hear from you . Please share your resume and any relevant certifications or project links.
Posted 1 month ago
1.0 - 2.0 years
2 - 3 Lacs
Navi Mumbai, Pune
Work from Office
Role & responsibilities Collaborate with Educational Institute stakeholders to gather, analyze, and document processes and requirements. Document business rules, data models, and system workflows. Provide training to users and support their participation in deployments and implementations. Actively participate in user acceptance testing (UAT) activities. Collaborate with development teams to ensure accurate implementation of requirements. Monitor project progress, identify risks and issues, and propose solutions for successful project delivery. Preferred candidate profile Strong communication and stakeholder management skills. Excellent problem-solving and decision-making abilities. Ability to handle multiple projects and meet tight deadlines. Proactive, self-motivated, and detail-oriented.
Posted 1 month ago
4.0 - 9.0 years
3 - 8 Lacs
Kolkata
Work from Office
Roles and Responsibilities Manage digital assets throughout their lifecycle, ensuring data quality assurance and metadata management. Collaborate with cross-functional teams to resolve issues related to asset lifecycle management and reporting documentation. Ensure effective team collaboration through clear communication channels and issue resolution processes. Provide system support for DAM tools such as Aprimo, AEM, Sitecore, Veeva, and other relevant platforms. Desired Candidate Profile 4-9 years of experience in Digital Asset Management (DAM) or a related field. Strong understanding of Data Quality Assurance principles and practices for managing large datasets. Proficiency in using various DAM tools such as Aprimo, AEM, Sitecore, Veeva etc. . Excellent organizational skills with attention to detail for maintaining accurate records and reports.
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
Gurugram
Work from Office
Hi, We have an opening with below details, Please reply If Interested: Lead and supervise the IT help desk team during assigned shifts. Ensure prompt response and resolution of desktop support tickets. Oversee setup and maintenance of desktop, laptop, and peripheral equipment. Provide guidance and mentorship to junior team members. Maintain accurate records of incidents and solutions.
Posted 1 month ago
1.0 - 5.0 years
1 - 2 Lacs
Kolhapur, Sangli
Work from Office
Candidate will be required to provide technical support to the client through voice / non voice process. The candidate will take client software requirement and give to development team, test the software and deliver to client Required Candidate profile Candidate should have good communication skill Candidate should be Confident Candidate should be techno savy. It is an office work. MS Office knowledge is must. Only male candidates can apply
Posted 1 month ago
6.0 - 10.0 years
10 - 16 Lacs
Hyderabad, Bengaluru
Hybrid
Hi Folks, We are looking for SAP Basis Consultant (AWS Migration) Contract role at Bangalore & Hyderabad, If you're interested in this opportunity, kindly share your updated resume to pavithra.k@gmail.com Note: Work in US hours that is IST (6:30 PM - 3:30 AM) . There will be a shift allowance as well. Job Description: Experience: 6 to 8 years in SAP Basis migration and system support. Key Skills: Completed at least 1 full-cycle SAP migration project to AWS Strong knowledge of the SAP NetWeaver stack and HANA database administration Proficient in AWS services relevant to SAP (EC2, VPC, etc.) Hands-on experience with SAP tools such as SWPM, SUM, SAP HANA Studio) Strong troubleshooting and root cause analysis capabilities Excellent written and verbal communication skills Thanks & Regards Pavithra
Posted 1 month ago
5.0 - 10.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Job Title: Technical Lead - Patient Platforms (RDU IT) Location: Manyata Tech Park, Bangalore Work Schedule: Three days on-site, two days remote (3/2) Career Level: E - Individual Contributor position. About Alexion: Alexion, AstraZeneca Rare Disease is a biopharmaceutical company focused on serving patients with severe and ultra-rare disorders through the innovation, development and commercialization of life-transforming therapeutic products. Alexion is the global leader in complement inhibition and has developed and markets Soliris (eculizumab) as a treatment for patients with PNH and aHUS, two debilitating, ultra-rare and life-threatening disorders caused by chronic uncontrolled complement activation. Soliris is currently approved in more than 40 countries for the treatment of PNH, and in the United States and European Union for the treatment of aHUS. Alexion is evaluating other potential indications for Soliris and is pursuing development of other innovative biotechnology product candidates in early stages of development. Further information about Alexion Pharmaceuticals, Inc. can be found at: www.alexionpharma.com Introduction to role: Are you ready to lead the charge in transforming patient care through innovative technology? As the Patient CRM Technical Lead, youll be at the forefront of designing, developing, and managing Salesforce-based systems and applications. Reporting to the Associate Director, Service Delivery Patient Platforms, youll gather project requirements, create scalable solutions, and guide the development team to success. With your extensive knowledge of Salesforce platforms, youll enhance business processes, improve user experiences, and boost productivity. Dive into a role where your expertise in integrations and APIs will shine! Accountabilities: Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products. Provide detailed level of effort estimates for proposed solutions and articulate the benefits and risks to a solution s feasibility and functionality. Develop custom solutions and interfaces using the Salesforce platform. Lead the technical delivery of Salesforce implementations including development of custom solutions and interfaces, managing technical scope and client expectations, and maintaining system integrity. Collaborate with stakeholders to manage and prioritize project backlogs. Create and maintain comprehensive documentation including design specifications, deployment guides, and system support guides. Ensure the Salesforce system aligns with the company s business processes and collaborate with stakeholders to continually improve and further optimize the system. Provide mentorship and supervise development team. Stay up to date with the latest Salesforce updates and features to provide guidance on standard processes and new functionalities. Essential Skills/Experience: BSc degree in Computer Science, Information Technology or relevant field, or equivalent experience. Minimum of 5 years demonstrable experience as a Salesforce Technical Lead or similar role. Proficiency in Salesforce.com development, including APEX, Visualforce, Salesforce Lightning, and API based integrations. Strong customer focus with emphasis on usability and simplification. Familiarity with Salesforce data tools and ETL tools, and platforms such as Salesforce Health Cloud, Salesforce experience Cloud. Salesforce Certified Platform Developer or equivalent certification is a plus. Experience with Agile development methodologies. Excellent analytical and problem-solving skills. Strong written and verbal communication skills are required, with the ability to communicate effectively with application owners and users. Must be able to translate between technical requirements and business requirements to effectively achieve results. Ability to adapt and respond effectively to change, delay, and or shifting priorities and goals. Self-directed with the ability to work independently in a fast-paced environment. Ready to make an impact? Apply now and be part of a team that thrives on innovation and collaboration! Date Posted 27-May-2025 Closing Date 02-Jun-2025 Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact accommodations@Alexion.com . Alexion participates in E-Verify.
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Amazon.ins Seller Flex program team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior performance of Amazon s shipping and customer service. SF is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon.ins customer centric focus applied to the Merchant experience. The Investigation Specialist will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. **The position is open for L3s Only** As an Investigation Specialist , you will be responsible for conducting regular seller connects to understand seller issues, pain points and opportunity areas for process improvement. The ideal candidate will have ability to deliver results under time constraints, execute repeatable processes and have good communication skills. Operating in a rapidly changing environment will require the candidate to be comfortable dealing with ambiguous, new and challenging situations. The role does not require any travel. Role and Responsibilities: 1. Dive deep on regular basis to uncover new risks, re-prioritize existing risks, and assist with investigation and root cause resolution. 2. Leverage appropriate tools and applications to dive deep into data and present detailed reports. 3. Meet pre-determined and assigned productivity and quality targets. 4. Provide ideas for process improvements to enhance process efficiency, quality and seller/customer experience. 5. Educate internal and external stakeholders to ensure adherence on our projects and processes. 6. Collaborate with internal teams/stakeholders to develop product/process solutions for business. - Bachelors degree - Strong written and verbal communication skills including the ability to comfortably engage with internal and external customers - - Ability to think beyond the Standard Operating Procedures (SOPs) and recommend the right outcome. - - Leverages team knowledge across several specialty areas to help resolve recurring seller issues - - Demonstrate the ability to self-manage on priority tasks and objectives - - Fast learner who seeks out and generously shares best practices - - Ability to follow the data wherever it goes and make an accurate decision. - - Ability to conduct difficult, comprehensive investigations and leave detailed, thoughtful annotations - 1+ years of driving process improvements experience - SQL - Complex data analysis
Posted 1 month ago
5.0 - 10.0 years
4 - 6 Lacs
Noida
Work from Office
Role & responsibilities; Knowledge of Hardware & Networking Laptop & Desktop Assemble & Disassemble. Knowledge of LAN & WAN Network. Network Printer, CCTV, Biometric Knowledge of Domain, VPS & Dedicated Server Handling. SEO & Website Maintain. Remotely Provide IT Support. Centralized Backup & Asset Management. Vendor Handling & Maintain Data with Tracker
Posted 1 month ago
1.0 - 6.0 years
1 - 2 Lacs
Ludhiana
Work from Office
Candidate will be responsible for providing technical assistance & support related to computer systems, hardware, software, network infrastructure. This role is crucial in ensuring minimal downtime and optimal performance for all IT-related services
Posted 1 month ago
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