333 System Monitoring Jobs - Page 13

Job Summary Synechron is seeking an experienced Environment Coordinator with expertise in Base24 EPS to join our team. This role is vital in managing software environments across development, testing, and production stages, with a specific focus on Base24 EPS applications. The Environment Coordinator will ensure optimal system performance, compliance with best practices, and seamless coordination between development, QA, and operations teams. The position significantly contributes to Synechron’s business objectives by maintaining high availability and performance of critical systems. Software Requirements Required: Proficiency in Base24 EPS application management. Experience with configuration management tools. Familiarity with system monitoring and performance tools. Preferred: Knowledge of industry-standard environment management practices. Overall Responsibilities Oversee the management of software environments for Base24 EPS applications, including development, testing, and production. Coordinate with development, QA, and operations teams to ensure proper configuration and maintenance of environments. Monitor system performance and troubleshoot issues related to Base24 EPS environments. Implement and enforce environment management policies and procedures to ensure compliance with best practices. Manage deployments and coordinate release schedules for application updates and patches. Assist in planning and executing environment upgrades and migrations. Document environment configurations, processes, and procedures for knowledge sharing and compliance. Provide support for incident management and promptly resolve environment-related issues. Liaise with vendors and service providers to ensure high availability and performance of Base24 EPS systems. Technical Skills (By Category) Frameworks and Libraries: RequiredExpertise in Base24 EPS. Development Tools and Methodologies: RequiredExperience with configuration management and system monitoring tools. Security Protocols: PreferredUnderstanding of security protocols relevant to environment management. Experience Requirements Minimum 12+ years of experience in environment management roles. Domain-specific experience with Base24 EPS applications is preferred. Industry experience in financial services or similar sectors is advantageous. Alternative experience pathways include roles in environment management within technology-focused organizations. Day-to-Day Activities Participate in regular team meetings and collaborate with development, QA, and operations teams. Monitor system performance and manage environment configurations. Coordinate release schedules and manage deployments of Base24 EPS applications. Document processes and procedures for environment management. Resolve incident management issues related to system environments. Liaise with vendors and service providers to maintain system performance. Qualifications Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field. Relevant certifications in Base24 EPS or environment management are preferred. Commitment to continuous professional development. Professional Competencies Strong critical thinking and problem-solving capabilities. Effective communication and stakeholder management skills. Proven leadership and teamwork abilities. Adaptability to new technologies and evolving business needs. Innovative mindset focused on continuous improvement. Excellent time and priority management skills.

Job Description Qualification : Bsc IT/CS, Msc IT/CS, B.E (IT, Computer science Etc), BCA/MCA. Key Responsibilities: - Manage and maintain Zabbix monitoring infrastructure, including triggers, items, templates, hosts, and escalation workflows. - Proactively monitor Linux and Windows servers, virtual machines, and hosting environments using Zabbix. - Develop, maintain, and troubleshoot Bash scripts for automation, alert parsing, and performance reporting. - Handle Acronis Cyber Protect (Cloud or On-premise) backup solutions: job creation, restoration, and issue resolution. - Perform backup status reviews, job monitoring, restore verification, and incident tracking. - Collaborate with L1 and other technical teams to address and resolve monitoring and backup-related escalations. - Document standard operating procedures (SOPs), known error databases (KEDBs), and backup policies. - Support alert tuning, false-positive reduction, and actionable monitoring improvement initiatives. Required Skills: - Zabbix Monitoring: 2+ years of hands-on experience managing enterprise Zabbix environments. - Bash Scripting: 1+ year of experience in writing/modifying scripts for system monitoring and automation. - Linux and Windows Server Management: 2+ years in operational server monitoring, preferably in hosting environments. - Experience with Acronis backup products for data protection, replication, and disaster recovery. - Knowledge of system health metrics (CPU, RAM, disk, services), log analysis, and troubleshooting tools. - Familiarity with firewall rules, agent connectivity, and whitelisting processes for cloud-based monitoring/backup tools. Soft Skills: - Strong troubleshooting and analytical abilities. - Clear and concise communication skills, especially for escalation reporting. - Ability to work under minimal supervision and handle pressure situations effectively. - Willingness to work in rotational shifts and support after-hours incidents (on-call as needed).

Job title: Deputy Director, Teachers training, Centre for Human Resource Development Parul University It is mandatory for all applicants to fill up the following google form link: https://forms.gle/N2sQ3KKf9PW8N2aQ6 Job overview: The Deputy Director of CHRD at Parul University will play a pivotal role in designing, organizing, and implementing professional development and training programs for the teaching staff across all disciplines, including engineering, medical, paramedical, and other academic departments. The role requires an experienced leader with a strong background in training and development, particularly within the academic sector. The ideal candidate will have over 15 years of experience in education and a proven track record of enhancing the skills and knowledge of faculty members through impactful training initiatives and handling team. Key Responsibilities: Develop and Implement Training Programs: Strategizing and Planning Training Programs The Deputy Director will be responsible for conducting comprehensive assessments to identify faculty training needs across diverse academic disciplines, including engineering, medical, and paramedical fields. He/She will design and implement customized training programs tailored to varying levels of experience, ensuring relevance and effectiveness in enhancing teaching quality. Monitoring and Evaluating Performance The Deputy Director will conduct comprehensive training analysis to evaluate the effectiveness of faculty development initiatives using feedback, performance metrics, and impact assessments. He/She will develop a structured roadmap for improvement, incorporating insights to refine training programs continuously. Additionally, the Deputy Director will measure the long-term impact of these initiatives on teaching quality and institutional outcomes, ensuring alignment with strategic objectives. Leading and Managing Teams The Deputy Director will be responsible for managing Team of trainers and looking after operations of teachers training across allocated institutes of Parul University. He/She will foster a culture of collaboration, providing mentorship and promoting teamwork to achieve collective excellence in delivering high-quality programs. Engage with Stakeholders: The Deputy Director will work closely with deans, department heads, and senior administrators to identify training needs and customize training programs for faculty across Parul University. He/She will foster strong relationships with stakeholders to ensure that their insights are effectively integrated into the design and implementation of training initiatives, aligning them with the university's strategic goals. Enhance Faculty Development: The Deputy Director will lead efforts to advance faculty skills through workshops, seminars, and skill-building sessions. He/She will implement innovative teaching strategies, equipping faculty with modern methodologies to improve academic delivery across disciplines. Build External Collaborations: The Deputy Director will establish partnerships with external trainers and subject matter experts to bring diverse perspectives to faculty training programs. He/She will ensure seamless coordination of collaborative events, maximizing their impact on faculty development. Qualifications and Experience: Educational Qualifications: PhD in Education (Mandatory) Experience: Over 10 years of professional experience in education, with significant expertise in training and development of teachers. Experience of successfully managing teams is required. Skill Set: Extensive experience in designing and implementing faculty training programs. Proven ability to manage and lead teams effectively. Strong understanding of academic needs across engineering, medical, paramedical, and other disciplines. Excellent communication, organizational, and leadership skills. Familiarity with the latest trends in pedagogy and faculty development. Strong network and ability to collaborate with external trainers and experts. Key Competencies: Leadership and People Management Strategic Thinking Decision-Making Adaptability and Resilience Collaboration and Teamwork Results Orientation Interested candidate can send their resume on krisha.raval36516@paruluniversity.ac.in within 7 days of posting the job advertisement.

Job Opening: DevOps Engineer (Azure) Experience: 58 Years Location: Hybrid / Mumbi or Pune Employment Type: Full-Time About the Role: We are looking for a skilled DevOps Engineer to join our team and take charge of designing, implementing, and maintaining Azure cloud infrastructure for our new engineering infrastructure platform. You will work closely with international development and operations teams to drive seamless CI/CD integration and delivery of engineering applications. This role demands a strong background in Infrastructure as Code (IaC) and software engineering , with a focus on automation, scalability, and reliability. You will also be responsible for user training and ongoing system support. Key Responsibilities: Design, implement, and manage Azure Cloud infrastructure and managed instances Develop and maintain Infrastructure as Code (IaC) using Terraform Build and integrate CI/CD pipelines in collaboration with development teams Automate deployment processes for improved system reliability and scalability Monitor, troubleshoot, and resolve system performance and security issues Implement best practices for branch strategy, configuration management, and version control Ensure smooth and efficient software delivery across cross-functional teams Architect and maintain Microservices and Docker containerized applications Use Azure CLI / PowerShell, Bicep, and YAML for cloud provisioning and scripting Qualifications: Bachelor’s degree in Computer Science , Engineering, or related field 5–8 years of experience in a DevOps Engineer or similar role Expertise in Azure Cloud Infrastructure , especially Azure Container Services Proficiency in Terraform, Azure CLI / PowerShell, Bicep, and YAML Proven experience with microservices architecture and Docker containers Mandatory: Strong development experience in C# Preferred: Experience with JavaScript Familiarity with Azure DevOps tools Strong analytical, problem-solving, and communication skills

About Us: AceNet Consulting is a fast-growing global business and technology consulting firm specializing in business strategy, digital transformation, technology consulting, product development, start-up advisory and fund-raising services to our global clients across banking financial services, healthcare, supply chain logistics, consumer retail, manufacturing, eGovernance and other industry sectors. We are looking for hungry, highly skilled and motivated individuals to join our dynamic team. If you re passionate about technology and thrive in a fast-paced environment, we want to hear from you. Job Summary : We are seeking a skilled SAP BASIS Technical Consultant to join our dynamic IT team. The successful candidate will be responsible for the administration, management, and optimization of SAP systems to ensure stability, security, and performance. Key Responsibilities: *Install, configure, upgrade, and maintain SAP systems and components including ECC, S/4HANA, BW, PI/PO, Fiori, and Solution Manager. *Perform system monitoring, troubleshooting, and performance tuning. *Manage SAP transports, system copies, client administration, and backup/recovery processes. *Maintain user access and authorizations in coordination with the security team. *Implement patches, kernel upgrades, OSS Notes, and support packages. *Coordinate with SAP functional consultants, developers, and infrastructure teams to support project and operational needs. Role Requirements and Qualifications: *6-9 years of SAP BASIS administration experience across various SAP components. *Expertise in SAP installations, upgrades, and support packages. *Knowledge of SAP security, roles, and authorizations. *Excellent troubleshooting, analytical, and communication skills. *Ability to work independently and collaboratively with cross-functional teams. *SAP BASIS or HANA certification is a plus. Why Join Us: *Opportunities to work on transformative projects, cutting-edge technology and innovative solutions with leading global firms across industry sectors. *Continuous investment in employee growth and professional development with a strong focus on up re-skilling. *Competitive compensation benefits, ESOPs and international assignments. *Supportive environment with healthy work-life balance and a focus on employee well-being. *Open culture that values diverse perspectives, encourages transparent communication and rewards contributions. How to Apply: If you are interested in joining our team and meet the qualifications listed above, please apply and submit your resume highlighting why you are the ideal candidate for this position.

Monitor network systems, servers, and telecommunications infrastructure 24/7. Detect, diagnose, and resolve network incidents and service interruptions. Escalate complex issues to Tier II/III support or relevant departments. Document incidents, actions taken, and resolutions in a ticketing system. Perform routine maintenance tasks, including updates and system checks. Communicate with internal teams and external vendors for issue resolution. Follow standard operating procedures (SOPs) and contribute to their improvement. Support configuration, deployment, and maintenance of network devices. Qualifications Required Skills Qualifications: BS in Engineering, Computer Science or Information Technology or equivalent certification and/or experience 5+ years of experience in network/system monitoring or IT support. Cisco certification is a must, preferably CCNP. More advanced certification and/or security specialization are a plus. Experience with monitoring tools (e.g., SolarWinds, Nagios, Zabbix). Strong problem-solving and analytical skills. Excellent communication and documentation skills. Experience in working within SLA and incident management frameworks Willingness to work in shifts, including nights, weekends, and holidays. Preferred Qualifications: An ideal candidate will have experience or certification with some or all of the following technologies: Palo Alto Networks firewalls Fortinet firewalls Riverbed Steelhead Cisco SDWAN, Wifi, ACI, DNA, ISE InfoBlox DDI A10 Load Balancers Juniper Switches Careers Privacy StatementKeysight is an Equal Opportunity Employer.Key Responsibilities: Monitor network systems, servers, and telecommunications infrastructure 24/7. Detect, diagnose, and resolve network incidents and service interruptions. Escalate complex issues to Tier II/III support or relevant departments. Document incidents, actions taken, and resolutions in a ticketing system. Perform routine maintenance tasks, including updates and system checks. Communicate with internal teams and external vendors for issue resolution. Follow standard operating procedures (SOPs) and contribute to their improvement. Support configuration, deployment, and maintenance of network devices.

Job Description The System Administrator is responsible for the configuration, maintenance, and reliable operation of computer systems, servers, and network infrastructure. This role ensures that systems are running efficiently, securely, and are regularly updated. The administrator will also provide technical support to users, manage backups, and monitor system performance. Key Responsibilities: Install, configure, and maintain operating systems, software, and hardware. Manage network servers, technology tools, and on-premise/cloud-based infrastructure. Monitor system performance and troubleshoot issues as they arise. Ensure security through access controls, backups, and firewalls. Create and manage user accounts and permissions. Apply OS patches and upgrades regularly; upgrade administrative tools and utilities. Maintain documentation of systems, configurations, and procedures. Support disaster recovery planning and testing. Collaborate with Admin Team / Managers on projects and problem resolution. Requirements and Skills: Proven experience as a System Administrator, Network Administrator, or similar role. Strong knowledge of systems and networking software, hardware, and networking protocols. Familiarity with backup and recovery tools and best practices. Working knowledge of security and system monitoring tools. Excellent problem-solving and communication skills. Ability to work independently and handle multiple tasks. Qualifications Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience). Add on: Certifications such as CompTIA Server+, Microsoft Certified: Azure Administrator, o

Hi, Greetings from Peoplefy Infosolutions !!! We are hiring for one of our reputed MNC client based in Pune We are looking for candidates with 5+ years of experience in Active Directory . Job Description: Should have strong experience in active directory (define policy & set up policy). Experience with System monitoring tools & concepts should be clear. Experience in building of AD. Basic PKI experience. Worked with group policy. MS Active directory role. Interested candidates for above position kindly share your CVs on sneh.ne@peoplefy.com with below details - Experience : CTC : Expected CTC : Notice Period : Location :

The selected candidate will function as a Safety Officer at the Airline. He/she will be expected to assist in the routine functioning of the Flight Safety department, contribute positively to the safety culture and enhance the continuous improvement process in the Airline. KEY RESPONSIBILITES OF THE JOB (KRA) Carry out the duties and responsibilities as under and also as may be specified by the Company from time to time. Monitor Crew Performance Monitoring FDR / CVR as per regulatory requirements Cross Check Load and Trim of Aircraft on a regular basis Maintain hazards and Incidents log and Conduct Trend Analysis of hazards & Incidents Ensure Cabin Safety Aspects Ensure Apron Discipline Monitor FDTL of crewmembers. Monitor Minima Violation Monitor training status of all operational personnel Assisting the HOFS in day to day management of the Safety Management System. Working together as a multi-disciplinary team to address quality and safety issues in an integrated way. Ensuring the HOFS is appropriately briefed on all aspects of Quality and Safety performance. Conducting independent audits and investigations as directed Identification of areas and opportunities for improvement. Assist in identification and Management of hazards and provide specialist advice. Recording and Maintaining Safety committee proceedings and promoting the SMS. Monitoring best industry practices and regulatory changes for possible improvements or changes. Maintaining records of safety performance and corrective/mitigation actions SAFETY ACCOUNTABILITIES Assisting the HOFS in day to day management of the Safety Management System. Working together as a multi-disciplinary team to address quality and safety issues in an integrated way. Ensuring the HOFS is appropriately briefed on all aspects of Quality and Safety performance. Conducting independent audits and investigations as directed Identification of opportunities for improvement. Providing specialist advice and assistance. Promoting the SMS. Monitoring best industry practices and regulatory changes for possible improvements or changes. Maintaining records of safety performance and corrective actions. Ensuring they intervene to prevent unsafe conditions developing. Reporting potential hazards. Reporting incidents, accidents and near misses. Being aware of human factors and human factor limitations. Familiarising themselves with the Safety Management System. Familiarising themselves with the information available in respect of hazards, equipment, procedures and processes relevant to their tasks. Identifying quality and safety improvements. Cooperating with audits and investigations.

Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world. Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. Learn about the Danaher Business System which makes everything possible. The role of the requested candidate is for the position of SAP GRC Access Control and is responsible for the analysis, design, configuration, and support of the SAP GRC area to meet the user access and security needs of PALL Corporation. As an Authorization GRC Specialist, your goal is to timely handle requests of Business SAP Security - Users and authorization management with focus on GRC module enhancements via BRF+. This position is part of the IT Infrastructure team and will be located in Pune, India. This role will perform the following : SAP authorization concepts, including role design (Single/Composite/Derived roles), securing custom transactions, maintaining SU24, and ensuring compliance with SOX and IT general controls. SAP security across modules and Basis components, including ECC and S/4. Familiarity with at least one S/4 implementation cycle, along with GRC Access Control configuration (10/10.1/12), BRF+, and SAP GRC AC components (ARA, EAM, ARM, BRM). D eveloping and maintaining SAP roles to ensure Segregation of Duties, clear access controls, and adherence to security and audit requirements. Good understanding of SOX requirements and develop standard work in security space to enforce SOX standards. Participates in audits (SOX and others) and enforces effective control and monitoring processes. Thorough understanding of business processes and dependencies between SAP modules and systems, working cross-functionally with teams (Functional, Developers, BASIS) to support user access needs, issue resolution, and system monitoring. Develop and refines security processes, assists in testing and implementing system changes, and contributes to documentation, blueprinting, and user requirements gathering to enhance security efficiency and compliance. The essential qualifications of the job include: Bachelor s degree (prefer Computer Science or related field) 7+ years of SAP experience with SAP authorizations (ERP and HANA) as a consultant or worked in a customer facing environment (Internal or External) with at least 2 years of SAP GRC in Access control (12.x) Understanding of Business Rule Framework, BRF+. Knowledge and experience of initial GRC Access Control 10/10.1/12 configuration, knowledge and experience of configuring SAP GRC AC Components (ARA, EAM, ARM, BRM) Experience of working with Internal and External Audit - SAP security audit skills. Knowledge of SAP Public Cloud security integration (SAP BTP) and access risks. It would be a plus if you also possess previous experience in: Exposure to ITIL Framework. Understands and applies Best Practice methodologies and procedures. Awareness of Information Security principles. Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com . This job is also eligible for bonus/incentive pay. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Company s sole discretion, consistent with the law. Join our winning team today. Together, we ll accelerate the real-life impact of tomorrow s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com . At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Why This Role Matters We re looking for a driven DevOps Engineer to help scale and secure our infrastructure while enabling faster, more reliable software delivery. You ll play a key role in building automated, resilient systems and optimizing development workflows. If you re passionate about automation, cloud architecture, and continuous delivery we want to hear from you! The Hats You Will Wear Build and manage CI/CD pipelines to support fast and stable deployments. Automate infrastructure using tools like Terraform or Ansible. Maintain and optimize cloud environments (AWS/GCP/Azure) for performance and cost. Monitor system health and respond to incidents proactively. Work with engineering teams to improve release processes and deployment practices. The Perfect Fit 4+ years of experience in DevOps or infrastructure roles. Proficient in CI/CD tools (e.g., Jenkins, GitLab CI) and scripting (Python, Bash). Hands-on experience with Docker, Kubernetes, and cloud platforms. Familiar with infrastructure-as-code and system monitoring tools. Strong troubleshooting skills and a collaborative mindset. Your Edge Over the Rest AWS or Kubernetes certifications. Experience in fintech or B2B SaaS environments. Knowledge of GitOps, service meshes, or advanced cloud security practices.

Architect - Mobile Location: Bangalore About the Team Navi’s Engineering team builds the backbone of our financial products—spanning lending, payments, insurance, investments, and debt management. We operate as cross-functional teams that work closely with Product, Data, and Business functions to deliver reliable, high-performance systems at scale. Our engineers focus on solving real-world challenges through scalable architecture, automation, and long-term thinking—ensuring every Navi product is built to serve millions efficiently and seamlessly. About the Role As an Architect - Mobile, you will be the hands-on technical lead for Navi’s mobile platforms. You’ll drive architecture and execution for our Android and iOS apps, build for scale and performance, and guide teams in delivering secure, seamless, and high-quality mobile experiences. What We Expect From You Define and own the mobile architecture across Android and iOS , driving consistency , performance , and reliability . Build high-quality mobile experiences that scale to millions of users with high stability and low latency . Lead the creation of shared frameworks , components , and development tools to improve team velocity . Partner with product , backend , design , and infra teams to ensure seamless cross-functional delivery . Evaluate and guide adoption of cross-platform solutions like React Native , Flutter , or CMP/KMP . Drive observability , CI/CD automation , and crash/error monitoring into the mobile development process . Stay ahead of platform and tooling changes to incorporate the latest best practices in mobile engineering . Coach and mentor engineers , contribute to technical discussions , and uphold code quality and performance standards . Lead initiatives on app performance , security , size optimization , and offline capabilities . Must Haves Qualifications 8+ years of mobile development experience with 2+ years in a senior IC, staff, or architect-level role. Strong experience in Android (Kotlin, Java) and/or iOS (Swift, Objective-C) ; familiarity with React Native or CMP/KMP is a plus. Technical Deep understanding of mobile architectures (e.g., MVVM, MVI, Clean Architecture), lifecycle management , background processing , and offline-first design. Strong debugging and profiling experience using tools like Android Profiler, Xcode Instruments , and Perfetto . Experience designing for app performance, reliability, and battery efficiency. Solid grasp of mobile CI/CD , feature flagging , crash analytics , A/B testing , and monitoring systems . Familiarity with mobile security practices (e.g., OAuth, JWT, secure storage, obfuscation) and compliance needs. Soft Skills Ability to influence and align stakeholders across engineering, product, and design. Strong communication and collaboration skills in cross-functional environments. Hands-on, pragmatic approach to solving complex technical problems. Experience mentoring senior engineers and guiding teams through architectural decisions . Inside Navi We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold — we’re building tech-first solutions that work at scale, with a strong customer-first approach. Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started! Our Culture The Navi DNA Ambition. Perseverance. Self-awareness. Ownership. Integrity. We’re looking for people who dream big when it comes to innovation. At Navi, you’ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you’re driven to deliver real value to customers, no matter the challenge, this is the place for you. We chase excellence by uplifting each other—and that starts with every one of us. Why You'll Thrive at Navi At Navi, it’s about how you think, build, and grow. You’ll thrive here if: You’re impact-driven - You take ownership, build boldly, and care about making a real difference. You strive for excellence - Good isn’t good enough. You bring focus, precision, and a passion for quality. You embrace change - You adapt quickly, move fast, and always put the customer first.

Notice : Immediate to 30 days 8+ years experience in DB2 for z/OS database administration and Experiance in Oracle/ MS SQL Server administration Proven experience with DB2 z/OS version upgrades and migrations Strong knowledge of REORG, RUNSTATS, LOAD utilities and JCL Experience with DB2 data sharing and Parallel Sysplex environments Proficiency in DB2 catalog queries and system monitoring Understanding of VSAM, SMS, and z/OS storage concepts Experience with DB2 security implementation and auditing Knowledge of disaster recovery procedures in a mainframe environment

What you will be doing You are going to be part of exciting teams, delivering the promise of the digital world by dealing with dynamic, future ready enterprise applications that cater to Verizon business needs. You will deal with applications production support of our mission and business critical applications. We are looking for an experienced Application Support Engineer to provide 24x7 support for critical applications and infrastructure. The ideal candidate will have hands-on experience with AWS infrastructure, monitoring tools (New Relic, Prometheus, Grafana, Splunk), and AI-driven support automation. You will play a key role in monitoring, troubleshooting, and optimizing application performance while implementing AI solutions to enhance support workflows. Provide 24x7 application support in a rotational shift model, ensuring high availability and performance. Monitor application health and infrastructure using New Relic, Prometheus, Grafana, and Splunk logs. Troubleshoot incidents, perform root cause analysis (RCA), and work towards resolution within SLAs. Respond to alerts and proactively prevent performance issues through monitoring insights. Work with AWS services such as EC2, RDS, Lambda, S3, IAM, and VPC to maintain application stability. Automate incident response and improve support call flow using AI-driven solutions. Collaborate with DevOps, engineering, and cloud teams to resolve infrastructure and application issues. Implement and enhance self-healing mechanisms for proactive incident management. Continuously improve observability, logging, and alerting strategies for faster issue resolution. Document troubleshooting procedures, known issues, and solutions for knowledge sharing. What we are looking for Youll need to have: Bachelors degree or one or more years of work experience. Experience in application support, system monitoring, and troubleshooting. Experience with New Relic, Prometheus, Grafana, and Splunk for monitoring and logging. Strong knowledge of AWS infrastructure (EC2, S3, RDS, Lambda, IAM, VPC, etc.). Understanding of incident management, RCA, and ITIL best practices. Experience with scripting and automation using Python, Bash, or PowerShell. Strong problem-solving skills and ability to work in a high-pressure, 24x7 environment. Even better if you have one or more of the following: Knowledge of CI/CD pipelines, Kubernetes, and cloud-based deployments. Experience implementing AI-based chatbots, predictive analytics, or self-healing systems in support workflows. Certifications in AWS (Cloud Practitioner, SysOps Administrator, or Solutions Architect). Experience with ITSM tools like ServiceNow, Jira, or similar ticketing systems. Hands-on experience with AI/ML-driven support automation is a plus.

Job Description: We are seeking a dynamic and detail-oriented Tech Support Engineer with 24 years of experience in a technical support capacity. The ideal candidate will play a key role in maintaining system stability, resolving production issues, and ensuring a smooth end-user experience through proactive monitoring and incident management Core Responsibilities: Manage and coordinate with internal stakeholders and external vendors/partners effectively. Identify, analyze, and resolve production-level issues, ensuring minimal downtime. Implement robust monitoring and alerting systems to proactively detect system anomalies. Drive and encourage automation of routine support tasks to enhance efficiency and reliability. Perform detailed incident management and conduct thorough root cause analysis (RCA) to prevent recurrence. Maintain clear documentation and coordinate cross-functional communication within engineering, QA, and product teams. Troubleshoot application, infrastructure, and integration-level issues using advanced techniques. Collaborate closely with Engineering teams for deployment and release-related support. Participate in on-call rotations and provide timely support during critical incidents or production outages. Required Skills: experience in MySQL, MongoDB, Shell Scripting, and Git. Hands-on experience with issue tracking tools (e.g., Jira) Strong analytical and problem-solving skills with a focus on troubleshooting and optimization. Familiarity with CI/CD pipelines and deployment processes is a plus. Good verbal and written communication skills.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The Event Manager is responsible for managing and optimizing event monitoring processes, focusing on alert tuning and correlation to enhance the efficiency and effectiveness of IT operations. This role plays a key part in ensuring that alerts are actionable, reducing noise, and improving response times. The Event Manager collaborates closely with IT teams, clients, and stakeholders to refine monitoring strategies and ensure alignment with business priorities. The ideal candidate has a strong background in IT event management, monitoring tools, and automation, with a keen focus on continuous improvement to drive operational excellence. Responsibilities: Strategic Planning Develop and implement strategies for alert tuning and event correlation to monitor new technologies, improve monitoring effectiveness and reduce unnecessary noise. Collaborate with clients to understand business requirements and ensure event management aligns with operational goals. Continuously evaluate and refine event management processes to improve response times and incident resolution. Optimization and Analysis Analyze client environments and monitoring data to identify patterns, redundancies, and inefficiencies in alerts. Optimize alert thresholds, rules, and correlation logic to ensure alerts are actionable and relevant. Partner with clients and internal teams to implement best practices for event management and monitoring. Leverage automation to improve event correlation and reduce manual intervention. Collaboration and Communication Work closely with IT service delivery teams to ensure proper integration and alignment of event management processes with broader IT operations. Act as a liaison between clients, monitoring teams, and leadership to communicate event management improvements and outcomes. Provide recommendations and updates to stakeholders on event optimization initiatives and their impact on service delivery. Operational Excellence Oversee the configuration and maintenance of monitoring tools to ensure optimal performance and alignment with client needs. Ensure adherence to ITIL principles and other relevant frameworks in event management processes. Develop and maintain documentation for event management workflows, alert tuning processes, and correlation strategies. Track and report on event management performance metrics, including alert volumes, false positives, and response times. Training and Enablement Provide training and guidance to internal teams and clients on event management best practices, tools, and processes. Foster a culture of continuous improvement and learning within the event management function. Desired Skills and Experience: 5+ years of experience in IT operations, event management, or monitoring systems, with a focus on optimizing alerts and event correlation. Strong understanding of monitoring tools, with experience in Elastic, LogicMonitor, or ServiceNow preferred . Experience with alert tuning, event correlation, and automation to optimize IT operations. Familiarity with ITIL and Service Management processes (e.g., incident, problem, change management). Strong analytical skills, with the ability to assess data and identify opportunities for improvement. Excellent communication and collaboration skills, with the ability to work effectively with clients and cross-functional teams. Experience with scripting or automation frameworks (e.g., Python, PowerShell) is a plus. Organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously. A proactive mindset focused on problem-solving and driving continuous improvement. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Linux Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure hardware/software support for configured services running on various platforms. Implement technology at the operating system-level across all server and network areas. Provide L1 and L2/ basic and intermediate level troubleshooting. Maintain and update documentation for systems and software products. Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: Must To Have Skills: Proficiency in Linux Operations. Strong understanding of system administration tasks in Linux environments. Experience with shell scripting and automation tools in Linux. Knowledge of networking protocols and troubleshooting in Linux systems. Hands-on experience in system monitoring and performance tuning. Additional Information: The candidate should have a minimum of 3 years of experience in Linux Operations. This position is based at our Pune office. A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : ControlM Administration Good to have skills : Cloud Infrastructure Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing, and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement innovative strategies to enhance system performance Conduct regular system audits to ensure compliance and security Stay updated with industry trends and best practices to optimize system efficiency Professional & Technical Skills: Must To Have Skills: Proficiency in ControlM Administration Good To Have Skills: Experience with Cloud Infrastructure Strong understanding of system monitoring and troubleshooting Knowledge of ITIL framework for incident and problem management Experience in scripting languages like Shell, Python, or PowerShell Ability to prioritize and manage multiple tasks efficiently Additional Information: The candidate should have a minimum of 5 years of experience in ControlM Administration This position is based at our Bengaluru office A 15 years full-time education is required Qualification 15 years full time education

Cloud and On-Premises Integration Solution Development Azure and VMware Server Deployment Active Directory Administration System Monitoring Security Protocols Troubleshooting.

Cloud and On-Premises Integration Solution Development Azure and VMware Server Deployment Active Directory Administration System Monitoring Security Protocols Troubleshooting.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Dynatrace Administration Good to have skills : System Monitoring Tools & Techniques Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. # typical day of the job based on the provided DESCRIPTION. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication with clients. Implement system monitoring tools and techniques. Conduct regular system health checks. Professional & Technical Skills: Must To Have Skills:Proficiency in Dynatrace Administration. Good To Have Skills:Experience with System Monitoring Tools & Techniques. Strong understanding of system monitoring principles. Ability to troubleshoot and resolve system issues efficiently. Knowledge of ITIL framework for service management. Additional Information: The candidate should have a minimum of 5 years of experience in Dynatrace Administration. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education

Associate – SAP BASIS About Medline: Medline India was setup in 2010 in Pune, primarily as an offshore Development center and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1300+ strong and growing team of technology, finance & and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. Medline India is proud to be certified as a Great Place to Work by the Great Place to Work Institute® (India) for the duration May 2023 – May 2024. We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together in order to solve today’s toughest healthcare challenges. These are testimonies to Medline been consistently ranked as Best Employers in multiple categories by Forbes for the last couple of years. We have also been listed at #16 place on Fortune 500 list with $20 Billion sales last year. At Medline India #PeopleMatter. Medline Industries is a healthcare company–a manufacturer, distributor and so much more, doing business in more than 125 countries and territories around the world. We provide the quality medical products and solutions our customers need to deliver their best care to every person in every care setting. Together, we free up the clinical and supply chain resources required to improve the overall operating performance of healthcare. Job Description: Responsibilities & Work Experience: Actively engage in troubleshooting activities in case of Production Down scenario and coordinate efforts to mitigate crisis situation at the earliest Coordinate with various technical & functional teams to bring the critical systems to normalcy in case of any P1 issues Setup and Monitor alerts in the systems to keep an eye on the health of critical systems and proactively suggests improvements in the framework Be responsible for SAP solution lifecycle management and for ensuring the performance and reliability of SAP Systems. Communicate to stakeholders in case of critical issues/showstoppers and drive the resolution strategy. Continuously evaluate quality process improvements in BASIS support areas and devise rollout strategy for those. Install, configure, monitor, fine-tune, and troubleshoot the SAP technical environment on an ongoing basis as well as planning & scheduling SAP transport system. Will ensure security maintenance, patching, and printing, performance, and transport management. Enhance SAP systems and applications and work with technical and other IS teams to define user requirements, coordinate system-wide updates and install upgrades and patches. Monitor, maintain and improve performance metrics for system features and recommends and takes corrective/preventive actions on those metrics. Co-ordinate Outages, Patching and any other activity impacting SAP landscape Required Skills: 2-5 years’ experience with SAP systems landscape management (BASIS) in directly managing multiple SAP production environments. Expert knowledge in management of the SAP environment including Net weaver, PI, BW, ECC, SCM, Enterprise Portals, Solution Manager and in handling ABAP & JAVA Stacks. Hands-on experience on HANA Installation and administration of SAP HANA system. Role covers HANA Security, HANA System Monitoring, HANA Install & Config, Health Check, and Monitoring. Preferred experience with running SAP on HANA databases on Solaris/UNIX and Linux application servers. Demonstrated excellent verbal and written communication skills, with the ability to tailoring communications to the audience. Able to work in ambiguous situations/environments; demonstrated ability to break down problems into constituent parts and develop and drive plans for resolution. Educational Qualification Four-year degree with a specialization in Computer science / Electronics with good academics

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to troubleshoot and resolve system issues. Document troubleshooting steps and solutions for future reference. Assist in the implementation of new technologies and systems. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in Netapp Network Attached Storage (NAS) Administration. Strong understanding of network protocols and configurations. Experience in troubleshooting hardware and software issues. Knowledge of server and network security best practices. Hands-on experience in system monitoring and performance tuning. Additional Information: The candidate should have a minimum of 2 years of experience in Netapp Network Attached Storage (NAS) Administration. This position is based at our Jaipur office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : IBM WebSphere DataPower Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve system or application issues efficiently.- Collaborate with cross-functional teams to enhance system performance.- Document and maintain technical support processes and procedures.- Stay updated with the latest technologies and trends in the industry. Professional & Technical Skills:- Must To Have Skills:Proficiency in IBM WebSphere DataPower.- Strong understanding of system and application troubleshooting.- Experience in analyzing and resolving technical issues.- Knowledge of system integration and data transformation.- Hands-on experience in system monitoring and maintenance. Additional Information:- The candidate should have a minimum of 3 years of experience in IBM WebSphere DataPower.- This position is based at our Hyderabad office.- A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : NAS Architecture and Design Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement new technologies to enhance system performance Conduct regular system audits to ensure compliance with regulations Train team members on new technologies and best practices Professional & Technical Skills: Must To Have Skills: Proficiency in NAS Architecture and Design Strong understanding of network protocols and configurations Experience in troubleshooting hardware and software issues Knowledge of server and network security best practices Hands-on experience with system monitoring tools Additional Information: The candidate should have a minimum of 5 years of experience in NAS Architecture and Design This position is based at our Bengaluru office A 15 years full time education is required