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2.0 - 6.0 years
13 - 18 Lacs
Hyderabad
Work from Office
Job Area: Information Technology Group, Information Technology Group > IT Engineering General Summary: The responsibilities of this individual will have a focus on managing VoIP, Web-Ex Contact Center solutions ensuring the smooth and efficient operations. Duties will also include service monitoring and maintenance, infrastructure and client support, and project/upgrade work for the supported services and technologies.Key Responsibilities:- Deployment, support, and troubleshootingDeploy, support, and troubleshoot various versions of TEAMS Phone System.- Strategic thinking and ability to take technical decisions and drive nitiatives -Communication across organizational levelsDiscuss Teams and Office 365 Platform Services with technical staff, project managers, and management.- Ability to lead complex projects and initiatives by demonstrating technical and strategic skills - PowerShell expertiseUtilize strong knowledge of PowerShell commands and scripting for system management.- Ribbon SBCs integrationExperience with Ribbon SBCs integrated with MS Teams Direct Routing, including deployment methodologies, best practices, and troubleshooting.- Poly (HP) Devices managementDeploy and troubleshoot Teams Phone System and Poly (HP) Devices, following best practices.- Unified Messaging integrationConfigure Teams audio, video, and telephony solutions, integrating them with M365- Manage Field Requests Handle requests from various resources, including creating and modifying agent profiles and IVR call flows.- Build/configure/implement call flowsDesign and implement call flow structures to enhance customer experience and operational efficiency.- TIER 3 operations and maintenance:Focus on day-to-day operations, preventive maintenance, and upgrade responsibilities in the call center environment.- Expertise in WxCCE componentsDemonstrate TIER 3 expertise in configuration and troubleshooting of WxCCE components.- Troubleshooting and log analysisCapture and interpret debug level logs for WxCCE and other UC environments to diagnose and resolve issues.- Support and stakeholder engagementProvide support to contact center stakeholders and ensure smooth operations through effective configuration and testing in WxCCE environments. Minimum Qualifications: 3+ years of IT-related work experience with a Bachelor's degree. OR 5+ years of IT-related work experience without a Bachelors degree. Physical Requirements: Frequently transports and installs equipment up to 20 lbs. Bachelor's/Masters in Information Technology or equivalentOverall 8+ Years of Experience with SBCs, Unified Communications and Contact Center technology.Any certifications in relevent Microsoft Technologies like MS-721, Webex Contact Center, etc. 8+ Years of Experience with SBCs, Unified Communications and Contact Center technology.Any certifications in relevent Microsoft Technologies like MS-721, Webex Contact Center, etc. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 1 month ago
10.0 - 14.0 years
10 - 14 Lacs
Ahmedabad, Gujarat, India
On-site
Prior experience in engagement and employee connects Design and implement employee engagement programs and initiatives. Organize town hall meetings, Q&A sessions, and other forums for open dialogue. Develop and manage recognition programs to reward and acknowledge employee contributions. Plan and execute events that celebrate employee achievements and milestones. Implement programs that support employee well-being, including mental health resources, fitness activities, and work-life balance initiatives. Organize and manage employee events, including team-building activities, social events, and corporate gatherings. Ensure events align with the overall engagement strategy and enhance team cohesion. Good with processes like performance management Data management, basic understanding of system management Performance Reviews (PES) Exit Management Internal ISO Audit Reward and Recognition Qualifications Graduation/MBA HR Strong interpersonal and communication skills Proven ability to develop and implement effective engagement strategies Excellent organizational and project management skills.
Posted 1 month ago
4 - 5 years
2 - 2 Lacs
Bengaluru, Sohna
Work from Office
Role & res Job Title: Document Controller MEP Projects Location: Noida, Uttar Pradesh, India Employment Type: Full-Time Experience: 57 years in MEP or construction sectors Position Overview We are seeking a meticulous and proactive Document Controller to manage and oversee all project documentation for our MEP works. The ideal candidate will ensure that all technical documents, drawings, and records are accurately maintained, easily retrievable, and compliant with industry standards and project requirements. Key Responsibilities Document Management : Maintain and organize project documents such as contracts, drawings, specifications, and reports. Ensure version control by managing document revisions and updates. resources.workable.com+5Sonar Labs Blog+5Clarke Energy+5 Compliance and Quality Control : Ensure all documents comply with internal and external regulations (e.g., ISO standards). Perform quality checks to ensure documents are accurate, properly formatted, and meet the company's standards. Sonar Labs Blog Collaboration and Communication : Serve as the point of contact for document-related inquiries and issues. Liaise with various teams (e.g., design, engineering, and construction teams) to ensure smooth document flow. Sonar Labs Blog System Management : Utilize document control software to manage, track, and organize documents. Ensure proper training of other staff members on the document management system. Randstad+8Sonar Labs Blog+8BSV Recruitment -+8 Administrative Support : Provide administrative support to the project team, including preparing correspondence, proposals, specifications, reports, organization charts, spreadsheets, and presentations. boltsandtools.com+1Wuzzuf+1 Qualifications Education : Bachelor’s degree in Business Administration, Engineering, or a related field. Experience : 5–7 years of experience as a Document Controller in the MEP or construction industry.Sonar Labs Blog+5BSV Recruitment -+5Randstad+5 Technical Skills : Proficiency in document control software such as ASITE, Procore, or SharePoint. Strong skills in MS Office Suite, including Word, Excel, and PowerPoint. BSV Recruitment -+1Randstad+1 Communication Skills : Excellent written and verbal communication skills. Ability to liaise effectively with internal teams and external stakeholders. Attention to Detail : Strong attention to detail and accuracy in managing documents and records. Preferred Qualifications Experience working with MEP contractors or in the construction industry. Familiarity with ISO standards and quality management systems.Sonar Labs Blog+1Indeed+1 Ability to work under pressure and meet tight deadlines. ponsibilities.. Interested candidates can share their resume on hrops@deerservice.com
Posted 1 month ago
6 - 10 years
10 - 16 Lacs
Hyderabad
Work from Office
Overview The Tech Strategy & Enterprise Solutions Consumer Capability at PepsiCo drives personalization at scale by leveraging best-in-class technology stack. The team elevates consumer engagement through Salesforce Marketing Cloud, Data Cloud, MCP, and Service Cloud, enabling targeted campaigns and loyalty initiatives. Responsibilities Collaborate with cross-functional teams, including Business Analysts, Product Owners, and IT teams, to deeply understand Salesforce functionalities, assess risks, and develop robust solutions aligned with business requirements. Govern and maintain compliance with standards, including ISO and CMMI, to ensure alignment with organizational goals. Document solutions with a meticulous and detail-oriented approach, clearly articulating the how and why to build a comprehensive and accessible knowledge base. Act as the SPOC for Salesforce-related queries, ensuring timely and effective resolution. Manage user accounts, security settings, and data tasks such as imports, exports, and cleansing. Customize and maintain Salesforce objects, workflows, dashboards, and reports while ensuring usability and scalability. Monitor system performance, troubleshoot issues, and integrate Salesforce with third-party tools. Qualifications Mandatory Technical Skills Expertise in Salesforce administration, including custom objects, sharing settings, profiles, role hierarchies, Salesforce Shield, and GDPR compliance for secure system management. Proficiency in understanding the Salesforce Data Cloud elated metadata and working Proficiency in Salesforce reporting, analytics, and data visualization tools for decision-making. Familiarity with risk assessment frameworks for system development. Salesforce DataCloud Consultant (required) Salesforce Administrator Certification (required); Advanced certifications like Salesforce Advanced Administrator and Platform App Builder are preferred.Mandatory Non-Technical Skills A keen eye for detail and a proactive approach to identifying issues and inefficiencies. Strong problem-solving skills with the ability to develop and implement long-term solutions. A governance-focused mindset with a commitment to maintaining high operational standards. Effective communication and interpersonal skills to act as a trusted SPOC for stakeholders.
Posted 1 month ago
5 - 8 years
0 - 0 Lacs
Bengaluru
Work from Office
At Must Company, we are passionate about building secure, scalable, and high-performance fintech solutions. As we continue to expand, we are seeking a skilled PL-level PHP Developer with strong leadership and technical expertise to join our innovative team. This is an exciting opportunity to work on impactful financial platforms, lead development initiatives, and shape the future of digital finance alongside a dynamic and forward-thinking organization. Position Overview: We are looking for a Project Lead - PHP Developer with strong leadership and technical expertise to spearhead the development of next-generation fintech platforms. You will be a hands-on leader, guiding a team of developers, architecting complex systems, and ensuring delivery of high-quality products in a dynamic environment. Responsibilities: Lead end-to-end backend development of financial services platforms using PHP. Design scalable system architecture, ensuring security, performance, and compliance. Manage and mentor a team of backend developers; conduct regular code reviews and technical sessions. Collaborate closely with Product Owners, UI/UX Designers, QA Engineers, and DevOps teams to deliver complete solutions. Plan sprints, allocate tasks, and oversee technical documentation. Integrate and manage APIs for payment processing, KYC/AML, and banking services. Troubleshoot critical issues and ensure system stability in production environments. Stay updated on fintech trends, compliance requirements, and emerging technologies. Bachelors or Masters degree in Computer Science, Engineering, or related field. Minimum 5 years of experience in PHP development; 1+ years leading technical teams or projects. Deep knowledge of PHP frameworks (Laravel, Symfony) and best practices. Strong database skills (MySQL, PostgreSQL) and query optimization techniques. Hands-on experience with cloud platforms (AWS, Azure, or GCP). Qualifications : Understanding of security standards relevant to financial applications (e.g., PCI DSS, GDPR, PSD2). Experience working with REST APIs, microservices, and containerized environments (Docker/Kubernetes is a plus). Agile/Scrum project experience preferred. Strong analytical, communication, and leadership skills. Preferred Skills: Knowledge of payment gateways, banking APIs, or core banking systems. Experience in developing and maintaining scalable SaaS products.z Familiarity with frontend stacks (Vue.js, React) is an advantage. Benefits: Competitive salary based on experience and performance. Open for negotiation. Collaborative and inclusive work environment. Opportunities for professional growth and development. How to Apply: If you think you are y.chandra@mufin.co.kr Join us at MUST COMPANY and be a part of a team that values innovation, quality, and collaboration!
Posted 1 month ago
2 - 4 years
2 - 4 Lacs
Shimla
Work from Office
Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Accountability Plantavailability Plan organize and monitor implementation of activities for optimum equipment availability for crushing and feeding. Monitor equipment availability for running. *Rectification of minor problems. Coordinate/execute improvement actions in the section. Coordinate actions to increase Customers satisfaction. Avoid idle running Cost Control-reduction KRA2 Cost Control: Plan, Monitor & Control material, lubricant, Inventory and manpower cost as per budget to optimize maintenance costs Reduction in section cost by reducing breakdowns. Reduction in section cost by avoiding idle running of equipment. Avoid over time and optimum utilization of contract manpower Control the handling cost by avoiding Spillage. Systems KRA3 System Management (Effective implementation of all IMS and other systems requirements through involvement for continuous improvement in plant working condition & quality standards) To implement improvement project to reduce repetitive problems/breakdown or losses. -Timely submission of Kaizen, OPL, Good to fine, suggestion on system -Developing and sustaining Model area in respective sections -100% active participation in respective KFA & GRT meetings and giving inputs related to bring new technology, innovation and improvements towards productivity. Conduct awareness programmes down the level team -To know about IMS and other systems requirement and documents for Non-Conformity in section during internal and external audits or assessments. -Implementation of critical spares & consumable SOP without any defilement - Identify & arrange rectification of leakage points/unsafe points along with monitor & take corrective action for emission levels. KRA4 Focus on SHE (Safety, Health & Environment) along with Sustainability initiatives - Ensuring 100% compliance of all safety standards and all applicable recommendations related to their concerned area. - Educating team about I know my job , I know the hazards associated with my job and I applied control measures & I escalate to my senior among manpower deployed in sections/department manpower including peer, WB & CL manpower - Timely conducting scheduled SO round and reporting of accidents, incidents and near misses on occurrences in the area of concern in system. - To conduct daily Tool Box Talk as schedule and before start the job any critical job along with SWP - Active participation in safety training, safety sub committees, standard champions meeting and any safety event - Ensure good housekeeping, limited use of power, no leakage of water, oil, air etc and reporting concerned if any abnormalities for corrective action - Adhering of all safety precautions on the site and off the site - Replicating good practice for saving environment for long run sustainability and creating awareness among manpower to save guard natural resources. KRA5 Qualifications: B.tech+M.tech,Master of Mechanical Engg. Minimum Experience Level: 2-4 Years Report to: Assistant Manager
Posted 1 month ago
5 - 7 years
8 - 10 Lacs
Mumbai, Bengaluru, Delhi / NCR
Work from Office
Work under the senior project manager to provide estimates and agree on priorities and timescales. Work with clients to analyze existing processes. Degree essential and 5 years experience in systems development. Location: Remote,Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad
Posted 1 month ago
10 - 15 years
2 - 5 Lacs
Noida
Work from Office
Job Description Expertise in Intune features/package like Autopilot, Remediation, Device Management, Configuration profile & Compliance Management Proficient in PowerShell Scripting. Proficient in Microsoft Windows 10/11 Operating System Management Provide technical support to L2/ L3 issues in the service area Responsible for technical & functional documentation related to service area Knowledge of Power BI- Good to have Qualifications B.Tech/BE/BCA
Posted 1 month ago
10 - 15 years
3 - 7 Lacs
Noida
Work from Office
Expertise in Intune features/package like Autopilot, Remediation, Device Management, Configuration profile & Compliance Management Proficient in PowerShell Scripting. Proficient in Microsoft Windows 10/11 Operating System Management Provide technical support to L2/ L3 issues in the service area Responsible for technical & functional documentation related to service area Knowledge of Power BI- Good to have B.Tech/BE/BCA
Posted 1 month ago
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