System Analyst UPI /API

Key Responsibilities:

• Analyze and translate business requirements into detailed functional and technical specifications for UPI systems.
• Collaborate with product managers, business stakeholders, and external partners (NPCI, fintechs) to define and deliver UPI enhancements.
• Lead incident calls, perform root cause analysis, and manage change requests for UPI-related issues.
• Participate in the design and review of system architecture, APIs, and transaction workflows.
• Ensure adherence to NPCI and RBI compliance mandates and internal security standards.
• Conduct system integration testing, support UAT, and contribute to QA planning and execution.
• Design and validate test cases, perform hands-on testing, and ensure quality assurance across UPI modules.
• Prepare comprehensive documentation including data flow diagrams, system specs, and user guides.
• Monitor UPI transaction trends and system performance to identify areas for optimization.
• Support internal audits, risk assessments, and regulatory reviews.
• Design robust technical and functional solutions aligned with business goals.

Required Skills & Experience:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 3-7 years of experience in system or product analysis, preferably in banking or fintech.
• Proven experience with UPI, IMPS, or other real-time digital payment systems.
• Strong understanding of UPI architecture, APIs, and integration with CBS and third-party platforms.
• Hands-on experience with RESTful APIs, JSON/XML, and message queuing systems.
• Proficiency in SQL and understanding of relational databases.
• Familiarity with RBI/NPCI guidelines and digital payment compliance standards.
• Strong grasp of technology stacks used in digital payments and system integration.
• Excellent analytical, communication, and stakeholder management skills.
• Experience with SDLC processes, project documentation, and testing methodologies.
• Exposure to system design and hands-on testing or coding is a strong plus.

Preferred Qualifications:

• Experience working in a bank or fintech environment with UPI transactions at scale.
• Knowledge of microservices architecture, cloud deployments, and real-time monitoring tools.
• Familiarity with Agile and DevOps practices.