1867 System Administration Jobs - Page 9

:. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . We are looking for a System Engineer to manage and maintain IT infrastructure, ensuring optimal performance and security across our systems. You will collaborate with teams to develop and implement system solutions that meet business needs. Key Responsibilities:. Design and deploy system solutions to meet business requirements. Monitor and maintain system performance, security, and reliability. Troubleshoot and resolve system issues, ensuring minimal downtime. Required Qualifications:. 2+ years of experience in system engineering. Strong proficiency with operating systems (Linux, Windows, etc.) and cloud platforms (AWS, Azure, etc.). Experience with system monitoring, configuration management, and security practices. Why Join Us. Competitive pay (‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. 1200 per hour (if you work an average of 3 hours every day that could be as high as Rs. . Shape the future of AI with Soul AI!.

We are looking for a proactive and technically skilled IT Administrator Hardware/System Engineer to manage and support the organizations IT infrastructure. The ideal candidate will be responsible for maintaining hardware systems, resolving user-level issues, managing networks, and ensuring the seamless performance of workstations and IT equipment. Key Responsibilities : - Install, configure, and troubleshoot desktops, laptops, printers, and peripherals - Perform OS installations, driver updates, and system re-imaging as needed - Monitor and maintain local networks (LAN, Wi-Fi, routers, switches) - Handle hardware repair or vendor coordination for replacements - Setup and manage user accounts, emails, and software licensing - Regularly back up data and implement disaster recovery plans - Provide technical support to employees, onsite and remotely - Maintain an inventory of IT assets and ensure hardware/software compliance - Support basic network security practices (firewall updates, antivirus, patching) - Coordinate with third-party vendors for escalations, warranty claims, and AMC support Required Skills & Qualifications : - Bachelors degree in IT, Computer Science, or a related field - 4 - 10 years of experience in IT support / system administration - Strong knowledge of Windows OS, hardware components, and system imaging - Familiarity with networking concepts, IP addressing, and basic troubleshooting - Hands-on experience with remote desktop tools, Active Directory, and antivirus software - Excellent communication and problem-solving skills - Strong understanding of IT security best practices Preferred Skills : - Knowledge of Linux OS and basic command-line operations - Experience with cloud services (Microsoft 365, Google Workspace) - Familiarity with helpdesk ticketing systems (e.g., Zoho Desk, Jira, Freshservice) - Certification : CompTIA A+ / Network+ / MCSA / CCNA (added advantage)

:. Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more. . We are looking for a System Engineer to manage and maintain IT infrastructure, ensuring optimal performance and security across our systems. You will collaborate with teams to develop and implement system solutions that meet business needs. Key Responsibilities:. Design and deploy system solutions to meet business requirements. Monitor and maintain system performance, security, and reliability. Troubleshoot and resolve system issues, ensuring minimal downtime. Required Qualifications:. 2+ years of experience in system engineering. Strong proficiency with operating systems (Linux, Windows, etc.) and cloud platforms (AWS, Azure, etc.). Experience with system monitoring, configuration management, and security practices. Why Join Us. Competitive pay (‚1200/hour). Flexible hours. Remote opportunity. NOTEPay will vary by project and typically is up to Rs. 1200 per hour (if you work an average of 3 hours every day that could be as high as Rs. . Shape the future of AI with Soul AI!.

We are looking for a proactive and technically skilled IT Administrator Hardware/System Engineer to manage and support the organizations IT infrastructure. The ideal candidate will be responsible for maintaining hardware systems, resolving user-level issues, managing networks, and ensuring the seamless performance of workstations and IT equipment. Key Responsibilities : - Install, configure, and troubleshoot desktops, laptops, printers, and peripherals - Perform OS installations, driver updates, and system re-imaging as needed - Monitor and maintain local networks (LAN, Wi-Fi, routers, switches) - Handle hardware repair or vendor coordination for replacements - Setup and manage user accounts, emails, and software licensing - Regularly back up data and implement disaster recovery plans - Provide technical support to employees, onsite and remotely - Maintain an inventory of IT assets and ensure hardware/software compliance - Support basic network security practices (firewall updates, antivirus, patching) - Coordinate with third-party vendors for escalations, warranty claims, and AMC support Required Skills & Qualifications : - Bachelors degree in IT, Computer Science, or a related field - 4 - 10 years of experience in IT support / system administration - Strong knowledge of Windows OS, hardware components, and system imaging - Familiarity with networking concepts, IP addressing, and basic troubleshooting - Hands-on experience with remote desktop tools, Active Directory, and antivirus software - Excellent communication and problem-solving skills - Strong understanding of IT security best practices Preferred Skills : - Knowledge of Linux OS and basic command-line operations - Experience with cloud services (Microsoft 365, Google Workspace) - Familiarity with helpdesk ticketing systems (e.g., Zoho Desk, Jira, Freshservice) - Certification : CompTIA A+ / Network+ / MCSA / CCNA (added advantage)

Job Description : We are looking for a proactive and technically skilled IT Administrator Hardware/System Engineer to manage and support the organizations IT infrastructure. The ideal candidate will be responsible for maintaining hardware systems, resolving user-level issues, managing networks, and ensuring the seamless performance of workstations and IT equipment. Key Responsibilities : - Install, configure, and troubleshoot desktops, laptops, printers, and peripherals - Perform OS installations, driver updates, and system re-imaging as needed - Monitor and maintain local networks (LAN, Wi-Fi, routers, switches) - Handle hardware repair or vendor coordination for replacements - Setup and manage user accounts, emails, and software licensing - Regularly back up data and implement disaster recovery plans - Provide technical support to employees, onsite and remotely - Maintain an inventory of IT assets and ensure hardware/software compliance - Support basic network security practices (firewall updates, antivirus, patching) - Coordinate with third-party vendors for escalations, warranty claims, and AMC support Required Skills & Qualifications : - Bachelors degree in IT, Computer Science, or a related field - 4 - 10 years of experience in IT support / system administration - Strong knowledge of Windows OS, hardware components, and system imaging - Familiarity with networking concepts, IP addressing, and basic troubleshooting - Hands-on experience with remote desktop tools, Active Directory, and antivirus software - Excellent communication and problem-solving skills - Strong understanding of IT security best practices Preferred Skills : - Knowledge of Linux OS and basic command-line operations - Experience with cloud services (Microsoft 365, Google Workspace) - Familiarity with helpdesk ticketing systems (e.g., Zoho Desk, Jira, Freshservice) - Certification : CompTIA A+ / Network+ / MCSA / CCNA (added advantage)

We are looking for a proactive and technically skilled IT Administrator Hardware/System Engineer to manage and support the organizations IT infrastructure. The ideal candidate will be responsible for maintaining hardware systems, resolving user-level issues, managing networks, and ensuring the seamless performance of workstations and IT equipment. Key Responsibilities : - Install, configure, and troubleshoot desktops, laptops, printers, and peripherals - Perform OS installations, driver updates, and system re-imaging as needed - Monitor and maintain local networks (LAN, Wi-Fi, routers, switches) - Handle hardware repair or vendor coordination for replacements - Setup and manage user accounts, emails, and software licensing - Regularly back up data and implement disaster recovery plans - Provide technical support to employees, onsite and remotely - Maintain an inventory of IT assets and ensure hardware/software compliance - Support basic network security practices (firewall updates, antivirus, patching) - Coordinate with third-party vendors for escalations, warranty claims, and AMC support Required Skills & Qualifications : - Bachelors degree in IT, Computer Science, or a related field - 4 - 10 years of experience in IT support / system administration - Strong knowledge of Windows OS, hardware components, and system imaging - Familiarity with networking concepts, IP addressing, and basic troubleshooting - Hands-on experience with remote desktop tools, Active Directory, and antivirus software - Excellent communication and problem-solving skills - Strong understanding of IT security best practices Preferred Skills : - Knowledge of Linux OS and basic command-line operations - Experience with cloud services (Microsoft 365, Google Workspace) - Familiarity with helpdesk ticketing systems (e.g., Zoho Desk, Jira, Freshservice) - Certification : CompTIA A+ / Network+ / MCSA / CCNA (added advantage)

: Job Title- Client Implementation Analyst Location- Mumbai, India Role Description The Client Implementation Analyst (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, signatory updates including KYC, EBICS setup, account closure, account mandate updates, account amendments, as well as setup on Cash management Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of required document package to onshore requestor with quality Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Be able to provide Bank letters based on template and procedure defined Tasks being performed by the team to be documented and up-to-dated using Adonis Manage each cases using internal case management tool Your skills and experience The person required for the above position should have the following profile: Proficiency in German speaking B2, C1 and C2 and writing; able to communicate in German with clients. Language skillsfluency in German (1-3 years of experience) 1-3 years of handling client facing role. 1 year of experience in handling Cash Management products is preferred. Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills in German. How well support you

: Job TitleSenior C++ engineer Corporate TitleVice President LocationPune, India Role Description The C++ lead developer will design and develop application code for APS, in response to business requirements and problem tickets, as a part of the APS development team. Components will be defined and implemented in close collaboration with Treasury business and Treasury IT team. The workflow comprises the delivery of interfaces to/between the existing product instance, production support teams. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Designs, develops, manages and documents C/C++ based software components for the APS backend and Frontend in accordance with requirements, potential frontend integration, functional and technical design documents. Leads technical C/C++teams, making estimations and plannings with Product Owner. Completes and elaborates technical software design (high level design) in accordance with solution(s) standards followed by Architecture team. Participates in design/code reviews and resolve findings in reviews (4 eyes principle) of developed source code Identifies dependencies between software product components, between technical components (such as database tables and master data files), and between applications and interfaces. Assesses and identifies mitigation of risks including those related to high level design, integration, and quality of data. Identifies product integration verifications to be performed based on the integration sequence and relevant dependencies. Determines the impact on test and production environment (if any). Contributes to Level 2 support including problem and root cause analysis Ensures architectural changes (as defined by group architects) are implemented Fixes software defects/bugs Measures and analyzes code for quality Provides development estimates Ensures that all code changes are tracked and recorded through the groups change management process and that development is scheduled and approved Provides release deployments on non production management controlled environments Captures build and deployment notes, develops software product deployment & operating instructions Supports creation of software product training materials, software product user guides, and software product deployment instructions Checks consistency of documents with the respective software product release Collaborates with functional analysts and technical specialists to complete work, as required Designs and implements test cases in collaboration with QA lead including expected results and handle negative test case scenarios utilize and/or develop automation for test cases. Ensures adequate and accurate documentation at various stages of work in accordance with SDLC documentation requirements. Your skills and experience Technical Skills: Excellent knowledge of C++ Excellent knowledge and hands on experience in implementing OOPS concepts. Database TechnologiesOracle, PL/SQL, Liquibase Knowledge of SSL protocol Knowledge of VC++, Microsoft Foundation Classes ( MFC ), Boost, OCI, OpenSSL. Knowledge of Windows Servers scripting, and basic systems administration skills (utilities, commands, editors, basic investigation) Experience of working in a team development environment as well as globally distributed project team Experience in source code management, continuous build and integration technologies and hands-on experience with resp. tools, e.g. GIT, Microsoft Visual Studio. Knowledge of network, system security and compliance practices. Knowledge of Unix/Linux scripting, and basic systems administration skills (utilities, commands, editors, basic investigation) is preferred Knowledge of cloud-based technologies is added advantage Key Attributes Ability to write high quality code according to DB standards Problem solver Dealing with stress and tight deadlines Strong analytical skills Ability to solve production problems Handson contributor We expect a result focused person Keeps pace with technical innovation Proficient written and spoken English. Strong interfacing with other groups (global team), i.e. on the infrastructure, application, business layer is essential. Experience and Education Bachelors Degree from an accredited college or university with a concentration in computer science or software engineering At least 10 years of work experience in IT 5+ years of application C/C++ developer experience 2+ years leadership position How well support you . . . .

: Job TitleCSA SIEM Admin (Sentinel) Corporate TitleAssistant Vice President LocationBangalore, India Role Description The COO Chief Information Security Office (CISO) is responsible for addressing information security risks to the Deutsche Bank global IT, as a Security Engineer-AVP, you will play a key technical role in our SIEM Operations team within the Global Cyber Security Engineering & Architecture organization. You will serve as a technical expert for the platform engineering and provide 24x7x365 support for critical security technologies. The role primarily entails hands on technical product design, build & support of multi SIEM platforms Microsoft Sentinel, Chronicle,Splunk. You will be part of a global SIEM Operations Team. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Configure, manage, and optimize Microsoft Sentinel for efficient threat detection and response. Ensure SIEM infrastructure is running optimally, including performance monitoring and issue resolution. Regularly update and optimize SIEM policies, rules and configurations based on evolving threats. Onboard, configure, and manage data connectors from various log sources, including cloud, on-premises, and hybrid environments. Ensure log ingestion health and troubleshoot data collection issues. Develop, implement, and fine-tune analytics rules, detection logic, and playbooks in Sentinel. Assist SOC and incident response teams with log analysis, threat correlation, and incident investigation. Reduce false positives by refining detection rules and optimizing event filtering. Implements and maintains Splunk platform infrastructure and configuration. Designs and optimizes Splunk platform architecture for large-scale and distributed deployments. Good understanding of security frameworks, vulnerability management, and incident response Implement and enhance automation using Kusto Query Language (KQL), Logic Apps , and Microsoft Defender XDR integrations. Maintain SIEM compliance with security policies, industry regulations (e.g., GDPR, NIST, ISO 27001), and best practices. Generate reports and dashboards to provide visibility into security posture and SIEM performance. Experience managing Linux and Windows agents in a Splunk environment. Strong understanding of Splunk system architecture and best practices. Work with SOC, IT, and Cloud Security teams to enhance Sentinel capabilities. Document SIEM configurations, detection use cases, and operational procedures. Incident & Problem Management, Change & Release Management, Vendor Management, Capacity Management functions for the platform. Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and cyber security best practices. Ensure technical issues are quickly resolved and help implement strategies and solutions to reduce the likelihood of recurrence. Passionate about data to drive information-based security analytics. Value add - Person in having experience in Cloud Management, Splunk and Chronicle. Your skills and experience The candidate must have Engineering Background in Computer Science, Information Technology, Cybersecurity or related field and a minimum of 8+ years of experience with recent experience in Security engineering, system administration, network engineering, software engineering/development with a focus on Cybersecurity. 8+ years of IT engineering experience with recent experience in building and managing infrastructure and security platforms. 3+ years of Experience implementing, architecting and administering SIEM platforms like Sentinel, Chronicle, Splunk for a large global organization. Knowledge of Azure services and data ingestion from those services into SIEM. Familiarity with MITRE ATT&CK, cyber threat intelligence and SOC Workflows Understanding of SOAR Principles Hands on Experience with Microsoft Azure platform, managing various configurations to enable & manage Sentinel. Experience developing in XML, Bash,Python, and PowerShell scripts. DevOps Engineering experience.(Terraform, SDLC, Actions) Independent, self-motivated, proactive approach to problem solving and prevention. Excellent written and verbal communication skills. Passionate about cyber security and the aptitude to identify and solve security problems. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

The Business Analysis E4 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Business Analysis E4 domain.

Are you a hands-on tech enthusiast who thrives on solving problems and keeping systems running smoothly? We're looking for a proactive professional to provide technical support, troubleshooting, and maintenance for all technology-related issues across the organization. In this role, you'll assist with installing, configuring, and upgrading hardware and software, while also training users, enhancing system security, and ensuring a secure, scalable, and efficient technology infrastructure. Key Responsibilities: Infrastructure Management: Assist in managing IT infrastructure, including servers, networks, and storage devices. Software Installation and Upgrades: Ensure the timely installation, configuration, and upgrade of software applications and systems. System Maintenance: Install, configure, and maintain hardware and software systems to ensure optimal performance. Technical Support: Provide troubleshooting assistance for hardware, software, and network issues to end-users. Security Management: Implement and monitor security measures to protect the companys data and systems from breaches and other threats. Documentation: Maintain technical documentation, user manuals, and system configurations to ensure efficient operations. Training and Support: Provide training and support to employees regarding the use of technology and software tools. Collaboration: Work closely with other IT professionals, departments, and management to understand technical requirements and provide effective solutions. Monitoring and Optimization: Continuously monitor the health of systems and networks, performing proactive checks and optimizations to improve performance. Create a Laptop image for the Organization, install it on a new laptop, and maintain it. Assist with laptop issues across the Organization. Monitor the organization's mailbox for outgoing and incoming mail. Skills and Qualifications: Technical Expertise: Strong understanding of various operating systems, hardware, software applications, and networking protocols. Problem-Solving Abilities: Strong analytical and troubleshooting skills to identify and resolve technical issues quickly. Security Awareness: Familiarity with cybersecurity practices and tools to safeguard systems and data. Communication Skills: Ability to explain technical concepts to non-technical users in a clear and accessible manner. Project Management: Experience in managing or assisting with IT projects, including system upgrades and migrations. Certifications: Certifications such as CompTIA A+, Network+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), or other relevant certifications may be required. Education and Experience: Education: A Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: Typically 5+ years of experience in IT support. Preferred Qualifications: Experience with cloud computing and services (e.g., AWS, Azure). Familiarity with virtualization technologies (e.g., VMware). Experience with coding or scripting languages such as Python, Bash, or PowerShell. Benefits: Health Insurance, Accident Insurance. The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs. Additional Responsibilities: Participate in OrangePeople monthly team meetings, and participate in team-building efforts. Contribute to OrangePeople technical discussions, peer reviews, etc. Contribute content and collaborate via the OP-Wiki/Knowledge Base. Provide status reports to OP Account Management as requested.

The InformaticaPowercentreE0 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the InformaticaPowercentreE0 domain.

We are seeking an experienced System and Network Security and Infrastructure Administrator to maintain and enhance the companys IT infrastructure and ensure its security. The role involves managing, monitoring, and securing servers, networks, and other IT infrastructure components. The ideal candidate will have in-depth knowledge of system administration, network security, and infrastructure management, with a focus on ensuring the availability, security, and performance of the IT environment. You will also be responsible for ensuring compliance with industry security standards and best practices. Key Responsibilities: System Administration: Install, configure, and maintain servers (Windows, Linux, etc.) and virtual environments. Perform regular system updates, patches, and upgrades. Administer and troubleshoot Active Directory, DNS, DHCP, and other essential services. Manage storage systems (SAN, NAS) and ensure backups, disaster recovery, and data integrity. Optimize system performance, monitoring logs and identifying potential issues. Network Administration: Manage and configure network infrastructure, including routers, switches, firewalls, and VPNs. Monitor and troubleshoot LAN, WAN, and wireless networks, ensuring network availability and performance. Implement and manage VLANs, VPNs, and QoS to optimize network traffic. Ensure robust network performance through real-time monitoring and incident resolution. Security Administration: Develop, implement, and enforce security policies to protect systems, data, and networks from unauthorized access. Configure and maintain security appliances such as firewalls (e.g., Palo Alto, Cisco, Fortinet), IDS/IPS, and anti-malware systems. Conduct regular security audits, vulnerability assessments, and penetration tests to identify and mitigate risks. Implement and manage identity and access management (IAM) systems, ensuring role-based access control (RBAC) and least-privilege principles. Oversee and maintain data encryption, endpoint protection, and secure remote access solutions. Infrastructure Management: Oversee the design and implementation of infrastructure, ensuring scalability, redundancy, and high availability. Manage virtualization platforms (VMware, Hyper-V) and cloud infrastructure (AWS, Azure, Google Cloud). Develop and maintain disaster recovery and business continuity plans, ensuring infrastructure resilience. Monitor and manage capacity planning for infrastructure resources, ensuring scalability and optimized performance. Incident Management and Troubleshooting: Respond promptly to system, network, or security incidents, ensuring rapid resolution to minimize downtime. Investigate and respond to security breaches or incidents, coordinating with incident response teams and third-party vendors when necessary. Maintain detailed documentation on infrastructure configurations, network diagrams, and troubleshooting procedures. Compliance and Governance: Ensure compliance with relevant security standards and regulations, such as ISO 27001, GDPR, PCI-DSS, HIPAA, etc. Implement governance frameworks and security controls to meet both internal and external audit requirements. Document and maintain security policies, standards, and procedures for the organization. Automation and Monitoring: Implement infrastructure and security monitoring tools (e.g., Nagios, SolarWinds, Zabbix, Splunk) to ensure real-time visibility into system performance and security threats. Automate routine tasks using scripting languages (e.g., Bash, PowerShell, Python) to improve efficiency and reduce manual effort. Set up proactive alerts and ensure automated backups and system recovery procedures are in place. Required Qualifications: Experience: 10 years of experience in system, network, and security administration. Education: Bachelors degree in computer science, Information Technology, or a related field (or equivalent work experience). Technical Skills: System Administration: Strong experience with Windows and Linux server environments. Proficiency in managing Active Directory, DNS, DHCP, group policies, and system backup solutions. Virtualization experience (e.g., VMware, Hyper-V) and knowledge of storage systems (SAN, NAS) Network Administration: Hands-on experience with network design, configuration, and administration (LAN, WAN, VLANs, VPNs, and wireless networks). Knowledge of networking protocols (TCP/IP, BGP, OSPF, VLAN, SNMP, QoS). Experience with network monitoring and troubleshooting tools (e.g., Wireshark, NetFlow) Security Administrator Experience with firewalls, intrusion detection/prevention systems (IDS/IPS), and VPN management. Knowledge of encryption technologies, endpoint protection, and multi-factor authentication (MFA) solutions. Experience conducting vulnerability assessments, penetration tests, and implementing security patches and fixes. Familiarity with security frameworks (e.g., NIST, ISO 27001) and regulatory requirements (GDPR, PCI-DSS, HIPAA). Cloud and Infrastructure Management: Experience managing cloud services such as AWS, Azure, or Google Cloud. Strong understanding of hybrid cloud infrastructure, virtualization, and containerization (Docker, Kubernetes). Hands-on experience with disaster recovery, high availability, and fault tolerance techniques. Automation and Scripting: Strong knowledge of automation tools and scripting languages such as Bash, PowerShell, or Python. Experience automating security tasks, server provisioning, and infrastructure monitoring. Monitoring and Incident Response: Familiarity with monitoring tools (e.g., Nagios, Zabbix, SolarWinds, Splunk) to ensure infrastructure and security visibility. Ability to respond quickly to system outages and security incidents, coordinating with relevant teams to resolve issues. Soft Skills: Excellent problem-solving and analytical skills. Strong communication skills to work effectively with cross-functional teams and stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment. Proactive approach to infrastructure management and security. Preferred Qualifications: Certifications: CompTIA Security+ or equivalent security certification. Certified Information Systems Security Professional (CISSP). Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP). AWS Certified Solutions Architect or Microsoft Azure Administrator Associate. Certified Ethical Hacker (CEH) or Offensive Security Certified Professional (OSCP). Experience with DevOps practices and tools (Ansible, Terraform, Jenkins) is a plus. Familiarity with compliance frameworks and security operations in heavily regulated industries (finance, healthcare, etc.).

We are seeking an experienced System and Network Security and Infrastructure Administrator to maintain and enhance the companys IT infrastructure and ensure its security. The role involves managing, monitoring, and securing servers, networks, and other IT infrastructure components. The ideal candidate will have in-depth knowledge of system administration, network security, and infrastructure management, with a focus on ensuring the availability, security, and performance of the IT environment. You will also be responsible for ensuring compliance with industry security standards and best practices. Key Responsibilities: System Administration: Install, configure, and maintain servers (Windows, Linux, etc.) and virtual environments. Perform regular system updates, patches, and upgrades. Administer and troubleshoot Active Directory, DNS, DHCP, and other essential services. Manage storage systems (SAN, NAS) and ensure backups, disaster recovery, and data integrity. Optimize system performance, monitoring logs and identifying potential issues. Network Administration: Manage and configure network infrastructure, including routers, switches, firewalls, and VPNs. Monitor and troubleshoot LAN, WAN, and wireless networks, ensuring network availability and performance. Implement and manage VLANs, VPNs, and QoS to optimize network traffic. Ensure robust network performance through real-time monitoring and incident resolution. Security Administration: Develop, implement, and enforce security policies to protect systems, data, and networks from unauthorized access. Configure and maintain security appliances such as firewalls (e.g., Palo Alto, Cisco, Fortinet), IDS/IPS, and anti-malware systems. Conduct regular security audits, vulnerability assessments, and penetration tests to identify and mitigate risks. Implement and manage identity and access management (IAM) systems, ensuring role-based access control (RBAC) and least-privilege principles. Oversee and maintain data encryption, endpoint protection, and secure remote access solutions. Infrastructure Management: Oversee the design and implementation of infrastructure, ensuring scalability, redundancy, and high availability. Manage virtualization platforms (VMware, Hyper-V) and cloud infrastructure (AWS, Azure, Google Cloud). Develop and maintain disaster recovery and business continuity plans, ensuring infrastructure resilience. Monitor and manage capacity planning for infrastructure resources, ensuring scalability and optimized performance. Incident Management and Troubleshooting: Respond promptly to system, network, or security incidents, ensuring rapid resolution to minimize downtime. Investigate and respond to security breaches or incidents, coordinating with incident response teams and third-party vendors when necessary. Maintain detailed documentation on infrastructure configurations, network diagrams, and troubleshooting procedures. Compliance and Governance: Ensure compliance with relevant security standards and regulations, such as ISO 27001, GDPR, PCI-DSS, HIPAA, etc. Implement governance frameworks and security controls to meet both internal and external audit requirements. Document and maintain security policies, standards, and procedures for the organization. Automation and Monitoring: Implement infrastructure and security monitoring tools (e.g., Nagios, SolarWinds, Zabbix, Splunk) to ensure real-time visibility into system performance and security threats. Automate routine tasks using scripting languages (e.g., Bash, PowerShell, Python) to improve efficiency and reduce manual effort. Set up proactive alerts and ensure automated backups and system recovery procedures are in place. Required Qualifications: Experience: 10 years of experience in system, network, and security administration. Education: Bachelors degree in computer science, Information Technology, or a related field (or equivalent work experience). Technical Skills: System Administration: Strong experience with Windows and Linux server environments. Proficiency in managing Active Directory, DNS, DHCP, group policies, and system backup solutions. Virtualization experience (e.g., VMware, Hyper-V) and knowledge of storage systems (SAN, NAS) Network Administration: Hands-on experience with network design, configuration, and administration (LAN, WAN, VLANs, VPNs, and wireless networks). Knowledge of networking protocols (TCP/IP, BGP, OSPF, VLAN, SNMP, QoS). Experience with network monitoring and troubleshooting tools (e.g., Wireshark, NetFlow) Security Administrator Experience with firewalls, intrusion detection/prevention systems (IDS/IPS), and VPN management. Knowledge of encryption technologies, endpoint protection, and multi-factor authentication (MFA) solutions. Experience conducting vulnerability assessments, penetration tests, and implementing security patches and fixes. Familiarity with security frameworks (e.g., NIST, ISO 27001) and regulatory requirements (GDPR, PCI-DSS, HIPAA). Cloud and Infrastructure Management: Experience managing cloud services such as AWS, Azure, or Google Cloud. Strong understanding of hybrid cloud infrastructure, virtualization, and containerization (Docker, Kubernetes). Hands-on experience with disaster recovery, high availability, and fault tolerance techniques. Automation and Scripting: Strong knowledge of automation tools and scripting languages such as Bash, PowerShell, or Python. Experience automating security tasks, server provisioning, and infrastructure monitoring. Monitoring and Incident Response: Familiarity with monitoring tools (e.g., Nagios, Zabbix, SolarWinds, Splunk) to ensure infrastructure and security visibility. Ability to respond quickly to system outages and security incidents, coordinating with relevant teams to resolve issues. Soft Skills: Excellent problem-solving and analytical skills. Strong communication skills to work effectively with cross-functional teams and stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment. Proactive approach to infrastructure management and security. Preferred Qualifications: Certifications: CompTIA Security+ or equivalent security certification. Certified Information Systems Security Professional (CISSP). Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP). AWS Certified Solutions Architect or Microsoft Azure Administrator Associate. Certified Ethical Hacker (CEH) or Offensive Security Certified Professional (OSCP). Experience with DevOps practices and tools (Ansible, Terraform, Jenkins) is a plus. Familiarity with compliance frameworks and security operations in heavily regulated industries (finance, healthcare, etc.).

We are seeking an experienced System and Network Security and Infrastructure Administrator to maintain and enhance the companys IT infrastructure and ensure its security. The role involves managing, monitoring, and securing servers, networks, and other IT infrastructure components. The ideal candidate will have in-depth knowledge of system administration, network security, and infrastructure management, with a focus on ensuring the availability, security, and performance of the IT environment. You will also be responsible for ensuring compliance with industry security standards and best practices. Key Responsibilities: System Administration: Install, configure, and maintain servers (Windows, Linux, etc.) and virtual environments. Perform regular system updates, patches, and upgrades. Administer and troubleshoot Active Directory, DNS, DHCP, and other essential services. Manage storage systems (SAN, NAS) and ensure backups, disaster recovery, and data integrity. Optimize system performance, monitoring logs and identifying potential issues. Network Administration: Manage and configure network infrastructure, including routers, switches, firewalls, and VPNs. Monitor and troubleshoot LAN, WAN, and wireless networks, ensuring network availability and performance. Implement and manage VLANs, VPNs, and QoS to optimize network traffic. Ensure robust network performance through real-time monitoring and incident resolution. Security Administration: Develop, implement, and enforce security policies to protect systems, data, and networks from unauthorized access. Configure and maintain security appliances such as firewalls (e.g., Palo Alto, Cisco, Fortinet), IDS/IPS, and anti-malware systems. Conduct regular security audits, vulnerability assessments, and penetration tests to identify and mitigate risks. Implement and manage identity and access management (IAM) systems, ensuring role-based access control (RBAC) and least-privilege principles. Oversee and maintain data encryption, endpoint protection, and secure remote access solutions. Infrastructure Management: Oversee the design and implementation of infrastructure, ensuring scalability, redundancy, and high availability. Manage virtualization platforms (VMware, Hyper-V) and cloud infrastructure (AWS, Azure, Google Cloud). Develop and maintain disaster recovery and business continuity plans, ensuring infrastructure resilience. Monitor and manage capacity planning for infrastructure resources, ensuring scalability and optimized performance. Incident Management and Troubleshooting: Respond promptly to system, network, or security incidents, ensuring rapid resolution to minimize downtime. Investigate and respond to security breaches or incidents, coordinating with incident response teams and third-party vendors when necessary. Maintain detailed documentation on infrastructure configurations, network diagrams, and troubleshooting procedures. Compliance and Governance: Ensure compliance with relevant security standards and regulations, such as ISO 27001, GDPR, PCI-DSS, HIPAA, etc. Implement governance frameworks and security controls to meet both internal and external audit requirements. Document and maintain security policies, standards, and procedures for the organization. Automation and Monitoring: Implement infrastructure and security monitoring tools (e.g., Nagios, SolarWinds, Zabbix, Splunk) to ensure real-time visibility into system performance and security threats. Automate routine tasks using scripting languages (e.g., Bash, PowerShell, Python) to improve efficiency and reduce manual effort. Set up proactive alerts and ensure automated backups and system recovery procedures are in place. Required Qualifications: Experience: 10 years of experience in system, network, and security administration. Education: Bachelors degree in computer science, Information Technology, or a related field (or equivalent work experience). Technical Skills: System Administration: Strong experience with Windows and Linux server environments. Proficiency in managing Active Directory, DNS, DHCP, group policies, and system backup solutions. Virtualization experience (e.g., VMware, Hyper-V) and knowledge of storage systems (SAN, NAS) Network Administration: Hands-on experience with network design, configuration, and administration (LAN, WAN, VLANs, VPNs, and wireless networks). Knowledge of networking protocols (TCP/IP, BGP, OSPF, VLAN, SNMP, QoS). Experience with network monitoring and troubleshooting tools (e.g., Wireshark, NetFlow) Security Administrator Experience with firewalls, intrusion detection/prevention systems (IDS/IPS), and VPN management. Knowledge of encryption technologies, endpoint protection, and multi-factor authentication (MFA) solutions. Experience conducting vulnerability assessments, penetration tests, and implementing security patches and fixes. Familiarity with security frameworks (e.g., NIST, ISO 27001) and regulatory requirements (GDPR, PCI-DSS, HIPAA). Cloud and Infrastructure Management: Experience managing cloud services such as AWS, Azure, or Google Cloud. Strong understanding of hybrid cloud infrastructure, virtualization, and containerization (Docker, Kubernetes). Hands-on experience with disaster recovery, high availability, and fault tolerance techniques. Automation and Scripting: Strong knowledge of automation tools and scripting languages such as Bash, PowerShell, or Python. Experience automating security tasks, server provisioning, and infrastructure monitoring. Monitoring and Incident Response: Familiarity with monitoring tools (e.g., Nagios, Zabbix, SolarWinds, Splunk) to ensure infrastructure and security visibility. Ability to respond quickly to system outages and security incidents, coordinating with relevant teams to resolve issues. Soft Skills: Excellent problem-solving and analytical skills. Strong communication skills to work effectively with cross-functional teams and stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment. Proactive approach to infrastructure management and security. Preferred Qualifications: Certifications: CompTIA Security+ or equivalent security certification. Certified Information Systems Security Professional (CISSP). Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP). AWS Certified Solutions Architect or Microsoft Azure Administrator Associate. Certified Ethical Hacker (CEH) or Offensive Security Certified Professional (OSCP). Experience with DevOps practices and tools (Ansible, Terraform, Jenkins) is a plus. Familiarity with compliance frameworks and security operations in heavily regulated industries (finance, healthcare, etc.).

Job Description : We are looking for a proactive and technically skilled IT Administrator Hardware/System Engineer to manage and support the organizations IT infrastructure. The ideal candidate will be responsible for maintaining hardware systems, resolving user-level issues, managing networks, and ensuring the seamless performance of workstations and IT equipment. Key Responsibilities : - Install, configure, and troubleshoot desktops, laptops, printers, and peripherals - Perform OS installations, driver updates, and system re-imaging as needed - Monitor and maintain local networks (LAN, Wi-Fi, routers, switches) - Handle hardware repair or vendor coordination for replacements - Setup and manage user accounts, emails, and software licensing - Regularly back up data and implement disaster recovery plans - Provide technical support to employees, onsite and remotely - Maintain an inventory of IT assets and ensure hardware/software compliance - Support basic network security practices (firewall updates, antivirus, patching) - Coordinate with third-party vendors for escalations, warranty claims, and AMC support Required Skills & Qualifications : - Bachelors degree in IT, Computer Science, or a related field - 4 - 10 years of experience in IT support / system administration - Strong knowledge of Windows OS, hardware components, and system imaging - Familiarity with networking concepts, IP addressing, and basic troubleshooting - Hands-on experience with remote desktop tools, Active Directory, and antivirus software - Excellent communication and problem-solving skills - Strong understanding of IT security best practices Preferred Skills : - Knowledge of Linux OS and basic command-line operations - Experience with cloud services (Microsoft 365, Google Workspace) - Familiarity with helpdesk ticketing systems (e.g., Zoho Desk, Jira, Freshservice) - Certification : CompTIA A+ / Network+ / MCSA / CCNA (added advantage)

Job Description : We are looking for a proactive and technically skilled IT Administrator Hardware/System Engineer to manage and support the organizations IT infrastructure. The ideal candidate will be responsible for maintaining hardware systems, resolving user-level issues, managing networks, and ensuring the seamless performance of workstations and IT equipment. Key Responsibilities : - Install, configure, and troubleshoot desktops, laptops, printers, and peripherals - Perform OS installations, driver updates, and system re-imaging as needed - Monitor and maintain local networks (LAN, Wi-Fi, routers, switches) - Handle hardware repair or vendor coordination for replacements - Setup and manage user accounts, emails, and software licensing - Regularly back up data and implement disaster recovery plans - Provide technical support to employees, onsite and remotely - Maintain an inventory of IT assets and ensure hardware/software compliance - Support basic network security practices (firewall updates, antivirus, patching) - Coordinate with third-party vendors for escalations, warranty claims, and AMC support Required Skills & Qualifications : - Bachelors degree in IT, Computer Science, or a related field - 4 - 10 years of experience in IT support / system administration - Strong knowledge of Windows OS, hardware components, and system imaging - Familiarity with networking concepts, IP addressing, and basic troubleshooting - Hands-on experience with remote desktop tools, Active Directory, and antivirus software - Excellent communication and problem-solving skills - Strong understanding of IT security best practices Preferred Skills : - Knowledge of Linux OS and basic command-line operations - Experience with cloud services (Microsoft 365, Google Workspace) - Familiarity with helpdesk ticketing systems (e.g., Zoho Desk, Jira, Freshservice) - Certification : CompTIA A+ / Network+ / MCSA / CCNA (added advantage)

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: VMware Server Admin. Experience8-10 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support. Experience1-3 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Implementation. Experience1-3 Years.

Rate :- 130k Location :- pune Exp 8-10yrsyears of experience : We are seeking an experienced Oracle Apps Functional Consultant to join our dynamic team. In this role, you will configure and supportOracle E-Business Suite (EBS) or Oracle Cloud applications, focusingon providing end-to-end solutions to our clients. Key Responsibilities: Engage with business stakeholders to understand requirements and translate them into functional specifications for Oracle Applications (EBS or Cloud). Configure and implement Oracle Applications modules such as Financials (GL, AP, AR), Supply Chain (Inventory, Procurement, Order Management), and others. Provide functional expertise and act as a liaison between the business and technical teams during the design, implementation, and post-implementation phases. Perform system configuration, data migration, testing, and support. Lead business process workshops, gap analysis, and solution design sessions. Prepare functional design documents, test scripts, and training materials. Provide user training and support post go-live. Required Skills & Qualifications: Bachelor's degree in Computer Science, Business Administration, or a related field. Proven experience as an Oracle Apps Functional Consultant (minimum 3-5 years). Strong knowledge of Oracle E-Business Suite (R12) or Oracle Cloud Applications. Hands-on experience with one or more modulesFinancials (GL, AP, AR), SCM (Inventory, Order Management, Purchasing), HRMS, etc. Strong analytical, problem-solving, and communication skills. Experience in conducting requirements gathering, fit-gap analysis, and end-user training. Ability to work independently and in a team-oriented environment. Preferred Skills: Oracle Cloud certification. Experience with Oracle tools such as SQL, PL/SQL. Experience in client-facing roles. Key Responsibilities Engage with business stakeholders to understand requirements and translate them into functional specifications for Oracle Applications (EBS or Cloud). Configure and implement Oracle Applications modules such as Financials (GL, AP, AR), Supply Chain (Inventory, Procurement, Order Management), and others. Provide functional expertise and act as a liaison between the business and technical teams during the design, implementation, and post-implementation phases. Perform system configuration, data migration, testing, and support. Lead business process workshops, gap analysis, and solution design sessions. Prepare functional design documents, test scripts, and training materials. Provide user training and support post go-live. Required Skills & Qualifications Bachelor's degree in Computer Science, Business Administration, or a related field. Proven experience as an Oracle Apps Functional Consultant (minimum 3-5 years). Strong knowledge of Oracle E-Business Suite (R12) or Oracle Cloud Applications. Hands-on experience with one or more modulesFinancials (GL, AP, AR), SCM (Inventory, Order Management, Purchasing), HRMS, etc. Strong analytical, problem-solving, and communication skills. Experience in conducting requirements gathering, fit-gap analysis, and end-user training. Ability to work independently and in a team-oriented environment. Preferred Skills: Oracle Cloud certification. Experience with Oracle tools such as SQL, PL/SQL. Experience in client-facing roles. Mandatory Skills: Oracle Database Admin. Experience5-8 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Quality Management. Experience1-3 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support. Experience1-3 Years.

Azure Platform Engineer (Databricks) Platform Design Define best practices for end-to-end databricks platform. Work with databricks and internal teams on evaluation of new features of databricks (private preview/ public preview) Ongoing discussions with databricks product teams on product features Platform Infra Create new databricks workspaces (premium, standard, serverless) and clusters including right sizing Drop unused workspaces Delta SharingWork with enterprise teams on connected data (data sharing) User Management Create new security groups and add/delete users Assign Unity Catalog permissions to respective groups/teams Manage Quantum Collaboration platform sandbox for enterprise teams for ideation and innovation. Troubleshooting Issues in Databricks Investigate and diagnose performance issues or errors within Databricks. Review and analyze Databricks logs and error messages. Identify and address problems related to cluster configuration or job failures. Optimize Databricks notebooks and jobs for performance. Coordinate with Databricks support for unresolved or complex issues. Document common troubleshooting steps and solutions. Develop and test Databricks clusters to ensure stability and scalability. Governance Create dashboards to monitor job performance, cluster utilization, and cost. Design dashboards to cater to various user roles (e.g., data scientists, admins). Use Databricks APIs or integration with monitoring tools for up-to-date metrics.