7 - 10 years
4 - 8 Lacs
Posted:3 weeks ago|
Platform:
Work from Office
Full Time
GiGa-Ops Global Solutions is a leading provider of innovative IT solutions, dedicated to delivering top-notch services to our clients. Our mission is to empower businesses with cutting-edge technology and robust support systems. We prioritize customer satisfaction and foster a collaborative work environment that values expertise, integrity, and professional growth. We are committed to providing our team members with opportunities for personal development and career advancement while maintaining a culture of excellence and teamwork.
JOB PURPOSE
Responsible for the daily operations of the Home Drives (H) and Share Folders (G, I) together with DSF management and global File Share infrastructure area, its delivery in accordance with customer Service Level Agreements and in line with industry best practice in support of on-going operations and projects.
Support the OneDrive migrations and movements of data
Act as a central point of contact within the File Servers migrations.
Support migration to cloud technology and upgrades Windows 2003, 2008
Act as a central point of contact within the offshore area for Data Management for File Sharing and DSF links
Major Accountabilities
Ensures that all supporting components of the service, including any associated SLAs, OLAs and UCs are aligned and managed as an integrated service.
Monitors, reviews and reports performance against the SLA/OLA service and/or portfolio.
Implementation and post-installation responsibilities include technical consulting to user community and providing solutions to software problems.
Support and be responsible for defined system administration activities on an allocated/defined system or environment.
Support and improve system environment and services (sizing).
Write all related documentation aligned with the GIS documentation
Provide input to Service Level Agreements definition.
Design configuration and administration in support of on-going projects.
Execute change management activities.
Supports the File Share Offshore Improvement Activities and recommends areas of improvement.
Qualifications:
This position is based in India, and candidates should be prepared to work on-site to ensure seamless communication and collaboration with our teams. If you are a motivated individual with a passion for technology and a commitment to excellence, we encourage you to apply.
Gigaops Global Solutions
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