5514 Switching Jobs - Page 46

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

Dreamline Technologies Pvt Ltd. is looking for Network Hardware Administrator to join our dynamic team and embark on a rewarding career journey Designing and implementing network infrastructure, including LANs, WANs, and wireless networks Installing and configuring network hardware, software, and protocols, including routers, switches, firewalls, and other network devices Monitoring network performance and security, identifying and resolving issues proactively Conducting regular network maintenance, such as firmware updates, patches, and security audits Configuring and managing network security protocols, including firewalls, VPNs, and intrusion detection and prevention systems Developing and maintaining network documentation, including network diagrams, procedures, and policies A Network Administrator should have a strong understanding of network infrastructure, protocols, and security best practices They should also have experience with network hardware and software, as well as experience with network management tools and techniques Qualifications: MCA/BE/B-Tech (CSC/ECE), and bring at least 5 years of hands-on experience,

About The Role Skill required: Network Customers Operations - Customer Service Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The network, whether physical or virtual, relies on a large staff to keep it running 24x7 and it is that staff which consumes the bulk of operational budgets. Network elements are constantly changing, as are the ways each is deployed. Virtual network functions still require hardware, while routers and base stations require complex software. All of this must be maintained, updated and configured. An operators construction, maintenance, activation and trouble management functions typically include both inside and outside staff which is taken care by Work Force Management Team scheduling Technician Dispatches Good Customer Support Experience preferred with good networking knowledgeAn approach to manage organizations interaction with current and potential customers. It uses data analysis about customers history with the organization to improve business relationships with customers, specifically focusing on customer retention, enhancing customer satisfaction and ultimately driving sales growth. What are we looking for Problem-solving skillsAbility to establish strong client relationshipWritten and verbal communicationStrong analytical skillsExcellent English speaking and writing skills is a must (with trainable on Technical Process)Must understand customer support or operations type environment such as project coordinator, Customer service agent, technical support staff or service engineer etcMust have worked in a ticketing systems/tool assign/Process Tickets, update tickets, escalate/follow-up, closure, feedbacksExcellent documentation and data entry skills. Previous experience in updating tools and data bases is an advantageCustomer Problem solving or troubleshooting experience is an advantageMust have intermediate knowledge of Microsoft Office tools Word/Excel/Power PointMust be flexible in changes in working schedule and environment while maintaining accuracy and quality of output to meet the requirements of the client Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsLogs customer/client/Vendor problem/request/issues in ticketing tools and ensures proper documentationManages the database for dispatch of metro based field techniciansPerforms root cause analysis to operational problems and follows defined procedures to resolve correctly and update tools and documents accordingly.Maintaining permanent site access lists and portal rosters, coordinated between multiple external vendors and internal business unit representatives.Documents troubleshooting efforts and customer information in data capture tool as and when required, transfers call or promptly notifies responsible party for resolutionMay need to support client report preparation and presentationPerforms incident notification and escalation to ensure problems/requests/issues are communicated effectively and receive proper management attentionDemonstrates understanding of the customers needs and maintains high customer satisfaction ratingsMaintains and update various tools (order entry, incident management, knowledge management and client information systems) and service desk proceduresReviewing knowledge database and documents and update them regularly based on learnings and provide coaching to rest of the teamMay perform follow up on incidents with customer to ensure customer satisfactionIdentify process improvement opportunitiesMay identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction Qualification Any Graduation

A. As deputy head of the Infrastructure, accountable the transformation, infrastructure project, stability and run of the production for infrastructure for India and Global entities of BNP Paribas. The responsible for platforms( servers, Middleware and Databases ), networks, data centre and Desktop engineering and support teams to deliver stable and high quality deliverables to the various business teams( 250+ ftes ) along with the Head of Infrastructure . The role also entitles the full infrastructure accountability of the India bank and trading centre branches of the BNPP. B. Contribute & strengthen the leadership vision of the department Contribute to the continuous improvement of Production ISPL and implementation of best practices Lead by example and disseminate the management values & objectives for Production Leadership group to boost its performance Contribute to true collaboration across all domains stakeholders including users, sponsors, colleagues from applicative development teams. Responsibilities Direct Responsibilities Accountable for the transformation, infrastructure projects, stability, reliability and running of the production for infrastructure for India and Global entities of BNP Paribas Ensure high quality of Deliveries of transformation and drive global projects, reduce obsolescence and vulnerability and increase the availability of the services. Strategic Planning and Leadership Define and implement the IT infrastructure strategy transformation initiatives including cloud migration, automation, modernisation of infra system Develop road map for strategic planning and capability Collaborate and align with global managers thru influence and timely intervention of the activities. Drive with various partners /providers/ suppliers, build relationship and ensure seamless working environment for upkeep of production Vendor and budget management manage relationships with vendors, help procurement teams on negotiation and ensure cost effective delivery of infrastructure solutions, develop and manage the IT infrastructure budget Team leadership and development : Build a high performing IT infrastructure team, fostering culture of collaboration, work on overall upskilling of the teams Build strong partnership with various enablement teams Risk, cyber security teams, procurement, compliance, sourcing and HR Governance Ensure infrastructure operations comply with the process and the central governances, collaborate with IT global team to implement IT governance and conduct risk assessments Ensure optimal performance of IT systems by implementing best practices for incident management and obsolescence system Continuous Monitoring of Performance & Efficiency of the setup Manage and improve IT service delivery by defining SLAs and KPIs Contributing Responsibilities Technology Validation & Evolution. Support & Leadership to organizational initiatives. Identify gaps in existing systems and create action plan to plug those gaps rapidly. Drive and enable solutions, ability to navigate the organisation with various stakeholders Promote growth of the team and hiring right talent and mentoring. Automation on all areas that helps to improve quality and faster delivery Technical & Behavioral Competencies Deep Technology awareness specifically exposure to network and data centres. Experience in a program/project manager role. Ability to understand, assess, foresee key stakeholder needs and address them efficiently & effectively. Ability to manage teams up to 250 staff jointly with Head Ability to motivate and develop talent and build newer teams. Action / Delivery orientation Decisive (including difficult decisions) Strong Communication Skills (Written & Oral including public speaking) Critical Thinking Hands on and assertive prepared to get personally involved in the details to ensure positive end result Result driven self-starter, able to work at a fast pace Energetic and engaging Specific Qualifications (if required) An IT Engineering degree or equivalent At least 20 years of work experience in IT At least 10 years of work experience in a banking/financial environment Experience of managing an overall team of at least 150 staff for at least 3 years. Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Decision Making Attention to detail / rigor Communication skills - oral & written Transversal Skills: Ability to manage a project Ability to develop others & improve their skills Ability to anticipate business / strategic evolution Ability to inspire others & generate people's commitment Ability to develop and leverage networks Education Level: Bachelor Degree or equivalent Experience Level At least 15 years

Located within the RISK Function of BNP Paribas (BNPP), the role of the Data Protection Correspondent (DPC) is to ensure that the components of the operational risk management framework are implemented and operating effectively within ISPL, and to provide RISK ORM management and Business senior management with relevant, synthetic, transparent, exhaustive and consistent information and a front-to-back view of operational risk across ISPL activities. To achieve this objective, this 2nd line of defense (LOD2) role works closely with RISK ORM Regional and Central teams and with ISPL management and stakeholders. The DPC provides expertise on personal data protection related topics in accordance with the relevant RACI. India DPC must assist India Data Protection Officer (DPO) in supervising the compliance of projects and with legal and regulatory personal data protection requirements throughout the APAC region as well as the Groups and APAC personal data protection policies. RISK ORM ISPL mandate is to independently challenge and supervise the operational risk management framework of ISPL activities as described in level 2 procedure Organizational framework and governance for Operational Risk Management & Permanent Control Framework. This includes control framework adequacy checks, independent challenge, proximity with the business and contribution to the sign-off process on key decisions. The DPC is to ensure second level controls by providing the required supervision and assistance to the 1st Line of Defense Due to the global and regional models applied by the BNP Paribas (BNPP) activities outsourced to ISPL, the role covers the contribution as well to reviews, control testing, analysis and reports carried out under the supervision of the APAC DPO Regional teams. Responsibilities Direct Responsibilities To contribute to relevant personal data protection activities realization To guarantee required norms and methods definition and application to a companys good data protection risks apprehension (follow-up of projects, information systems adaptation, declarations conception and maintenance, subcontractors contracts analysis, follow-up on control plans reporting, etc.) To guarantee advice and assistance to strategical program ongoing. To support the implementation of the privacy strategy defined by DPO To assist the DPO in the supervision and monitoring of implementation of the Group's Data Protection policies and guidelines, bearing the local regulatory requirements in mind, to ensure consistency To define action plans and corrections related, and to ensure application of the same To alert DPO when activity is under operational risk (non-appropriateness between needs and resources, etc.), to propose correction solutions and to implement those solutions To contribute to continuous efficiency improvement and to any optimization process. To contribute to operational collaborative activities To support and assist APAC DPO team for control campaigns, typical DPO and RISK ORM activities in BAU (e.g. RCSA check & challenge, data breach assessments, project and third-party risk assessment support see below), but also in case of emergencies and escalated issues To contribute to permanent control actions To contribute to perform LOD2 controls and challenge LOD1 To contribute to perform the check and challenge of the RCSA To contribute to RISK ID exercise To contribute to OR&C report To ensure professional network development To participate in local Data Protection Committees when requested by the DPO To contribute to Internal Control Committee To collaborate with local CROs and RISK teams Contributing Responsibilities To assist the DPO on exchanges with the authorities in charge of the protection of personal data under the responsibility of the DPO To assist the DPO in the supervision and implementation of Privacy by Design principles throughout the lifecycle of all projects, activities, products, services, processes and systems To contribute to role development by validating data protection requirements for new activities, new products, services or specific operations, and to carry technical assistance To receive, process and advise internal and external local solicitations about data protection To receive, process and advise requests from data subjects, subcontractors and partners etc. To itemize existing processes and identify breaches regarding data protection requirements using your broad knowledge on APAC-wide local regulation (at minimum: Indias new DPDPA & GDPR requirements To contribute to perform risk assessment on personal data breaches To assist the DPO in monitoring documentation, e.g. the RoPA (Register of Processing Activities) To contribute to the identification and notification process for data protection violations according to defined procedures and local legal requirements To realize effectiveness for data protection controls and to ensure expected reporting To ensure regular reporting to DPO about the activity To contribute to the creation and implementation of awareness programs and to the promotion of a culture of protection of personal data within the scope of responsibility. * DPO may refer to India DPO or APAC DPO or Business Line DPO as the case may be reflecting a matrix organization while maintaining a direct reporting to the India DPO Technical & Behavioral Competencies Knowledge (Required to exercise the position) Level * To know standards and norms about data protection Know-how (implementation of technics, methods, tools to achieve activities) Level * Technics To know how to assess maturity level of the existing facility about Data Privacy Transverse To have a professional face-to-face or phone discussion with an overseas colleague To prioritize To efficiently manage several topics at the same time To issue advice / recommendation considering every parameter To have an efficient speaking communication Tools To work with BNP Paribas tools (e.g. Data Protection Hub, RISK360) Behavioral and soft skills To efficiently multi-task with topics and maintain attention to detail / rigor To issue advice / recommendation considering all parameters To have efficient communication skills (oral & written) To conceptualize / formalize an idea, a process or a project To work as a team / transversally To identify and analyse risks for the activities that are handled To assess, issue an opinion To deploy a strategy and to define an action plan To animate resources and coordinate their intervention To show diplomacy to allow a message to be heard To show conviction, to generate interlocutors acceptance Being able to anticipate and come up with ideas Creativity and innovation To show discretion about delicate and / or confidential topics Ability to manage conflict To integrate multicultural dimension Specific Qualifications Legal background with IAPP Certification (CIPP/E) or equivalent Skills Referential Behavioural Skills : (Please select up to 4 skills) Communication skills - oral & written Attention to detail / rigor Creativity & Innovation / Problem solving Client focused Transversal Skills: Analytical Ability Ability to develop and leverage networks Ability to develop and adapt a process Ability to understand, explain and support change Ability to set up relevant performance indicators Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if required) Business Skills 1. Data Protection 2. Risk knowledge and awareness 3. Risk anticipation 4. Data quality & Security 5. Regulatory 6. Business analytics 7. New Technologies and Digital Law [IT/IP] 8. IT risk and cyber security

About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : ServiceNow Good to have skills : ServiceNow IT Service ManagementMinimum 2 year(s) of experience is required Educational Qualification : NA Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components and testing efforts. A typical day may involve collaborating with cross-functional teams to gather and analyze requirements, developing innovative solutions, and ensuring the successful implementation of technology components to meet organizational needs. You will also engage in testing activities to validate the functionality and performance of the systems being developed, contributing to the overall efficiency and effectiveness of the data center operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Engage in continuous learning to stay updated with industry trends and best practices.- Assist in troubleshooting and resolving technical issues as they arise. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Good To Have Skills: Experience with ServiceNow IT Service Management.- Strong understanding of data center technologies and infrastructure.- Familiarity with network design and implementation.- Experience in system testing and validation processes. Additional Information:- The candidate should have minimum 2 years of experience in ServiceNow.- This position is based at our Chennai office.- A NA is required. Qualification NA

About The Role Skill required: Network Planning & Engineering - Passive Optical Networks Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveLooking for a candidate who has expertise in Networking and has good knowledge on fundamentals of Network, concepts like OSI Model and ProtocolsA passive optical network (PON) is a fiber-optic telecommunications technology for delivering broadband network access to end-customers. Its architecture implements a point-to-multipoint topology, in which a single optical fiber serves multiple endpoints by using unpowered (passive) fiber optic splitters to divide the fiber bandwidth between multiple access points. What are we looking for Written and verbal communicationAgility for quick learningAdaptable and flexibleAbility to work well in a teamAbility to meet deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : NNM Tools Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : a:B-Tech/M-Tech/MCA Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality and use exceptional communication skills to keep our world-class systems running smoothly. Your role will involve accurately defining client issues and designing resolutions based on deep product knowledge. You will play a crucial role in ensuring client satisfaction and maintaining the integrity of our systems. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure effective communication and coordination between the client and the system or application.- Identify and analyze client issues, and design appropriate resolutions.- Maintain a deep understanding of the product and its functionalities.- Conduct regular system checks and troubleshoot any issues that arise. Professional & Technical Skills: - Must To Have Skills: Proficiency in NNM Tools Administration.- Good To Have Skills: Experience with network monitoring tools such as SolarWinds or Nagios.- Strong understanding of IT infrastructure and network management.- Experience in troubleshooting and resolving technical issues.- Knowledge of scripting languages such as Python or PowerShell.- Familiarity with ITIL processes and best practices. Additional Information:- The candidate should have a minimum of 5 years of experience in NNM Tools Administration.- This position is based in Noida.- A B-Tech/M-Tech/MCA degree is required. Qualification a:B-Tech/M-Tech/MCA

About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 - 3 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Ability to perform under pressureProblem-solving skillsDetail orientationResults orientationCommitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Ability to perform under pressureProblem-solving skillsDetail orientationResults orientationCommitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : Bachelor degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles & Responsibilities:- Provide service desk voice support, interfacing with clients to accurately define and resolve issues.- Manage service desk operations, ensuring world-class system performance.- Utilize deep product knowledge to interpret and design resolutions for client issues.- Collaborate with cross-functional teams to ensure quality and exceptional communication.- Stay updated with the latest advancements in service desk management and cloud technology. Professional & Technical Skills: - Must To Have Skills: Service Desk Voice Support, Service Desk Management- Good To Have Skills: Cloud Technology- Strong understanding of service desk operations and client issue resolution.- Experience with cross-functional collaboration and exceptional communication.- Solid grasp of cloud technology advancements and their impact on service desk management. Additional Information:- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.- The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field, along with a proven track record of delivering impactful service desk solutions.- This position is based at our Bengaluru office. Qualification Bachelor degree

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time educationKey Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory----Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills----Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information-Certification on Cloud Technology Education:Any Degree or 3 Year Diploma Qualification Any degree 15 years of Full time education

Chief Technology Officer (CTO) – JORO IQ Location: Hybrid (Remote or Chennai) Type: Co-founder / Core Team | Full-Time Sector: Electric Vehicles | AI | CleanTech | Autonomous Systems About JORO IQ JORO IQ is not just another EV software platform; we’re building the brain of the future of mobility. We’re on a mission to make electric vehicles intelligent, autonomous, and self-sustaining. Using AI, sensor fusion, and real-time environmental intelligence, we’re turning EVs into living, thinking systems that operate without charging, adapt to their environment, and communicate like a swarm. Think Tesla Autopilot meets real-time energy intelligence but is fully software-defined, platform-agnostic, and made for OEMs, fleets, and future autonomous systems. Who We’re Looking For We're looking for a visionary CTO who’s ready to build from scratch, challenge conventional auto-tech paradigms, and drive a frontier product that unifies AI, energy systems, embedded software, and cloud-edge intelligence. This is for someone who doesn’t just code or architect but cares deeply about systems that shape the future. What You’ll Do You’ll architect and build the JORO IQ software stack from zero to one, across AI-based energy optimization, vehicle intelligence, V2X communication, and more. You’ll lead all tech strategy, product architecture, and deep engineering efforts. You’ll build and grow a high-performance tech team with a bias toward innovation, speed, and excellence. You’ll integrate sensor fusion, SLAM, real-time energy switching, and predictive AI models. You’ll collaborate closely with the founder to drive product-market fit, OEM integrations, and technical partnerships. You’ll drive cloud-edge hybrid deployments, OTA updates, and platform scalability. You’ll help shape the tech culture: open, lean, ethical, and always curious. Must-Have Skills You have proven experience in AI, embedded systems, or automotive software. You understand system architecture, distributed systems, and cloud-edge design. You're hands-on with Python or C++, AI/ML frameworks, vehicle protocols like CAN or LIN, or robotic frameworks like ROS. You’re deeply interested in EVs, autonomy, energy systems, or mobility innovation. You bring a startup mindset, resourceful, fast, and driven to create impact from day one. Bonus Points You’ve worked on ADAS, autonomous driving systems, or sensor fusion. You’ve contributed to EV software platforms, connected mobility systems, or V2X protocols. You’ve built platforms that scaled from zero to production in hardware-integrated environments. You’re familiar with Automotive OS environments like Android Automotive or AGL, or you’ve developed real-time diagnostics tools for vehicles. What You Get You’ll receive equity and a founding role in one of the most radical EV software platforms. You’ll have the freedom to architect the future and build something the world hasn’t seen before. You’ll work on a legacy product that impacts clean mobility, autonomy, and sustainability. You’ll join a mission-first team backed by a bold vision and growing global support. How to Apply Drop a note to Jorosystems@gmail.com with your portfolio, GitHub, or just raw ideas you’d love to build at JORO IQ. Or connect directly with the founder: Rehan Joe – www.linkedin.com/in/rehan-joe-j JORO Systems – https://www.linkedin.com/company/joro-systems/ Let’s build the EV brain of the future. Not just electric. Alive. Adaptive. Autonomous.

Location : BangaloreGrade : A1-A2Vacancy: 1 PositionSalary: Up to INR 7,50,000We are looking for a Network and Firewall Administrator to maintain a reliable, secure and efficient data communications network. The ideal candidate will be able to deploy, configure, maintain and monitor all active network equipment and manage the Firewalls in order to ensure smooth network operation. Fully support, configure, maintain and upgrade corporate customer’s networks and in-house servers Install and integrate new server hardware and applications. Keep an eye out for needed updates. Support and administer third-party applications Ensure network security and connectivity Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses Set up user accounts, permissions and passwords Resolve problems reported by end user Define network policies and procedures Specify system requirements and design solutions Research and make recommendations on server system administration Provide remote support for users in India, US, UK, Israel, Germany, Mexico, Argentina, Ireland and Romania Remotely manage Switches, Wireless Aps, Firewalls, Server, Routers in US, Europe and Middle East Proven experience in a network administrator role Hands on experience in networking, routing and switching Excellent knowledge of best practices around management, control, and monitoring of server infrastructure Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired Ability to set up and configure network hardware Familiarity with backup and recovery software and methodologies Great at organizing, prioritizing and multitasking Good analysis and troubleshooting skills Good communication skills (written and spoken)Qualification: - AnyCertification : Checkpoint, FortiGate, SonicWall, Cisco ASA Firewalls along with CCNP (Routing & Switching) or similar certification will be an added advantage.Minimum Relevant Experience: 3-5 years managing multi-locations Firewalls and Network across Americas, Europe, Middle East and India. Joining time / Notice Period: Immediate joiningShift Timings: Rotational Shifts (working from Bangalore office)3 must havesNetwork Admin 4/5Firewall / Configuration / Deploy / maintain 4/5

Key Responsibilities: Design, develop, and optimize WiFi solutions with a focus on WiFi 6 features and enhancements. Conduct in-depth tuning and optimization of RF parameters to ensure peak performance and reliability. Work on advanced networking protocols and configurations to support seamless connectivity. Collaborate with cross-functional teams to integrate WiFi features into larger systems. Analyze and resolve complex WiFi performance issues, including RF interference, coverage gaps, and capacity challenges. Contribute to the development of test frameworks and tools for WiFi validation. Required Skills and Experience: Proven expertise in WiFi technologies, including detailed knowledge of WiFi 6 (802.11ax) feature sets such as OFDMA, MU-MIMO, TWT, and BSS Coloring. Strong understanding of RF principles, parameter tuning, and optimization techniques. Solid experience in Linux-based development, including scripting, driver-level programming, and debugging. Strong background in networking protocols (e.g., TCP/IP, DHCP, DNS, routing, and switching). Familiarity with WiFi standards, certifications, and regulatory compliance. Familiarity with mesh networking and multi-AP coordination. Knowledge of network security protocols such as WPA3. Experience with performance tuning tools (e.g., iperf, Wireshark) and RF analysis tools (e.g., spectrum analyzers).

"We're improving the way we live and work by intelligently connecting energy systems, buildings, and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered optimally and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components, and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE" Supervision of Installation, Testing and Commissioning. Ensuring that the work is done safely and without adverse impact on environment as specified in the company policies and local requirements. Ensuring the quality and schedule is maintained and executed within assigned costs. Adhering to legal requirements in relation with the work and work force. Customer Satisfaction Index Zero LTC Customer Satisfaction Timely Completion Zero Tolerance for Non Compliance. To produce quality execution in the required time frame of the project. Requirement Management Stake Holder Management Risk and Opportunity Management Managing the site activities towards the timely completion of the project. Ensure compliance with environment, local rules and safety requirements and standards procedures. Monitoring contractual terms and conditions with suppliers and sub vendors. Diploma/Bachelor of Electrical Engineering or Equivalent with 10-12 years of experience in Project Site Execution and Management. Electrical Installation of outdoor switchyard and indoor substation up to 220kV voltage level, E-House, Civil Works Knowledge of switchgear, Relays, SCADA, ELV, Civil integration, etc. MS Office and Auto Cad software’s working skill. Good communication Skills Multitasking skill Knowledge of installation rules and regulations. "WE DON'T NEED SUPERHEROES, JUST SUPER MINDS! WE’VE GOT QUITE A LOT TO OFFER. HOW ABOUT YOU? We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens careers at: www.siemens.com/careers"

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength. The Network Engineer will be responsible for designing, implementing, and maintaining network infrastructure to ensure reliable and efficient network operations. This role involves troubleshooting network issues, optimizing network performance, and ensuring network security. The ideal candidate will have a strong technical background, problem-solving skills, and the ability to work collaboratively in a fast-paced environment. Your Responsibilities Supporting Networking projects in cooperation with Architecture, Security, and Business Partners. Configure and manage Layer 2 and Layer 3 network devices, including switches, routers, and related hardware. vManage, SD-WAN, ISE, WLC, Cisco Catalyst center, Thousand eye, network addressing, VLANs, routing protocols (e.g., BGP, OSPF, EIGRP), and inter-VLAN routing. Supporting the preparation and implementation of complex network changes. Configuring networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. Ensuring network connectivity of all servers, workstations, telephony equipment and other virtual network appliances. Implement and configure Zscaler solutions including Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA). Work with stakeholders to define requirements and develop deployment plans. Ensure seamless integration of Zscaler solutions with existing network infrastructure and security policies. Practicing network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Monitoring network performance and troubleshoot problem areas as needed and provide network performance statistics and reports. Participating in managing all network security solutions. Your Background University degree in Computer Science and 8+ years of equivalent work experience. Certifications in CCNA or CCNP, Networking certifications in Zscaler would be beneficial. Proven experience in Routing, Switching and Network operation. Proven experience in LAN, WAN, WLAN, and WLAN design and implementation. Proven experience with network capacity planning, network security principles, and general network management best practices. Experience in advanced switching, routing, VRF, IPSec VPN. Strong hands-on technical knowledge of network and PC operating systems. Hands on experience on Cisco Catalyst Switches/Cisco WLC controller/Zscaler and their integration with other well-known security systems. Strong interpersonal, written, and oral communication skills in English. Your Benefits Attractive compensation & benefits Employee Assistance Program Global parental leave program Flexible working models We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron-industries.com. Accelleron Data Privacy Statement: accelleron-industries.com/privacy-notice/candidate

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength. The Network Engineer will be responsible for designing, implementing, and maintaining network infrastructure to ensure reliable and efficient network operations. This role involves troubleshooting network issues, optimizing network performance, and ensuring network security. The ideal candidate will have a strong technical background, problem-solving skills, and the ability to work collaboratively in a fast-paced environment. Your Responsibilities Ensuring network connectivity of all servers, workstations, telephonic equipment and other virtual network appliances. SD-WAN, WLC, ISE, LAN, WAN devices, Cisco Catalyst and Thousand eyes Implement, configure and operate Zscaler solutions as Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA). Here, our mission is to ensure a seamless integration of Zscaler solutions with existing network infrastructure and security policies. Management of Network Asset Management, including inventory and related documentation and technical specifications information. Monitoring network performance and troubleshoot problem areas as needed and provide network performance statistics and reports. Participating in managing all network security solutions. Your background University degree in Computer Science and 3-5+ years of equivalent work experience. Proven experience in LAN, WAN, WLAN, and WLAN, SD-WAN, WLC, ISE, devices, Cisco Catalyst and Thousand eyes Routing, Switching and Network operations. Strong hands-on technical knowledge of network and PC operating systems. Hands on experience on network devices as Cisco Catalyst Switches/Cisco WLC controller/Zscaler or similar products and their integration with other well-known security systems. Strong interpersonal, written, and oral communication skills in English SDWAN or Zscaler Certifications Proven experience with network capacity planning, network security principles, and general network management best practices. Experience in advanced switching, routing, VRF, IPSec VPN. Your Benefits Attractive compensation & benefits Employee Assistance Program Global parental leave program Flexible working models We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron-industries.com. Accelleron Data Privacy Statement: accelleron-industries.com/privacy-notice/candidate

SUMMARY Responsibilities: Independently lead the execution of FEA for various sub-systems during different project phases. Ensure compliance with customer, regulatory, and Wabtec specifications in FEA projects. Work with Leadership to shape technology roadmap for the team. Act as a mentor for lesser experienced members in the global team setup. Lead multiple complex projects while adhering to Wabtec processes and meeting business standards. Influence the technical direction for tools and techniques used for FEA. Assure proper documentation of technical data generated and utilize the same for training and effort optimization. Represent the team/business in technical matters to customers, regulatory agencies, consultants, and cross-functional teams. Take the FEA through technical reviews and document the technical data consistent with Engineering policies and quality procedures. Interface with cross-functional stakeholders across the organization. Provide timely communications on significant issues or developments. Participate in organizational initiatives and team activities. Requirements Bachelor’s/Master’s degree in mechanical engineering from a reputed institute. 5 to 10 years of hands-on experience demonstrating. Strong hands-on experience in FEA for various sub-systems. In-depth knowledge of compliance with customer, regulatory, and Wabtec specifications. Proven experience in leading and influencing technical direction for FEA tools and techniques. Excellent communication and interpersonal skills. Ability to mentor and work effectively in a global team setup.

1. Good communication 2. Prior experience working in a NOC 3. Basic Windows Server, Linux, Network, Backup, storage 4. Good incident management skills. 5. Good Monitoring experience in large and active environment. 1. Technical Skills: a. Basic understanding of networking (IP addressing, routing, and switching).b. Familiarity with Windows Server (user management, basic troubleshooting).c. Exposure to Linux commands and system operations.d. Knowledge of storage systems, backup tools, and their operationalworkflows. Soft Skills: a. Effective communication and coordination skills.b. Attention to detail and strong problem-solving ability.c. Adaptability to work under pressure in a 24/7 environment.3. Experience and Certifications:a. Entry-level IT support experience (0-2 years) preferred.b. Relevant certifications such as CCNA, RHCSA, or MCSA are desirable.Work Conditions* 24/7 operational environment requiring flexible availability.

About Company: GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery and support of solutions in the ECM, BI and Mobility space Position: Cisco Wireless Network Engineer Experience: 5 + Years Skills: Cisco wireless infrastructure including Cisco WLCs, Access Points, DNAC and ISE with a strong focus on performance, security, and user experience Job Location: Hyderabad/ Gurgaon Key Responsibilities: Design, deploy, and maintain Cisco wireless LAN solutions (802.11a/b/g/n/ac/ax). Manage Cisco Wireless LAN Controllers (WLCs), Lightweight Access Points, and Mobility Anchors. Monitor and troubleshoot wireless performance, client issues, and interference using tools like DNAC, Cisco Prime, or Ekahau. Implement and manage wireless security policies (WPA2/WPA3, 802.1X, MAC filtering, guest access). Configure RADIUS/ISE for secure wireless authentication and policy enforcement. Analyse wireless coverage and capacity; perform RF site surveys and recommend improvements. Coordinate firmware upgrades, patch management, and performance tuning. Document wireless designs, policies, and procedures using network documentation tools. Collaborate with the Network, Security, and Helpdesk teams to resolve escalated wireless issues. Work with vendors and OEMs for support and advanced troubleshooting. Required skills: Bachelor's Degree in Computer Science, IT, or equivalent field. 5+ years of experience in enterprise wireless networking, preferably with Cisco. Strong experience with: Cisco WLCs (5520, 9800 series) Cisco APs (2700/3700/9100 series) Cisco DNA Centre or Cisco Prime Infrastructure Cisco Identity Services Engine (ISE) Knowledge of wireless standards: 802.11a/b/g/n/ac/ax. Proficiency with RF design tools like Ekahau, AirMagnet, NetSpot. Hands-on experience with WLC High Availability, Flex Connect, Guest Portals, and QoS. Familiarity with Layer 2/3 switching/routing, VLANs, ACLs, and SNMP. Strong troubleshooting and analytical skills. CCNA/CCNP Wireless Certification Cisco Certified Specialist – Enterprise Wireless Implementation Experience with Cisco SD-Access and DNAC Assurance. Exposure to Meraki Wireless (in hybrid environments). Why choose GSPANN “We GSPANNians” are at the heart of the technology that we pioneer. We do not service our customers, we co-create. With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with. GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed. We’re a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in. We invite you to carry forward the baton of innovation in technology with us. At GSPANN, we do not service. We Co-create. Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors We invite you to carry forward the baton of innovation in technology with us. Let’s Co-create.

🚨 We're Hiring! | QA Engineer 🚨 📍 Location: Chennai 🕒 Experience: 5+ years of hands-on experience in designing and developing test cases At Neeve , we’re redefining smart building technologies with cloud-connected solutions that make building operations intelligent, efficient, and future-ready. We are seeking a driven individual to join the Smart Building Cloud team within our IoT organization . If you're interested, we’d love to hear from you! Responsibilities Understand, test, and automate key test cases for our software-defined converged infrastructure product Collaborate with test leads, developers, deployment teams, and product managers to understand use cases and develop test cases and scenarios Own automation execution and regression testing to ensure the quality of solutions, including traffic inspection, network issue identification, and traffic auditing Perform system, performance, and stress testing Desired Skills and Experience Strong analytical and problem-solving skills 5+ years of experience in designing and developing test cases Hands-on experience/interest in: Software testing lifecycle, QA activities, build systems, regression testing, and test automation Scripting using Python and Shell User flow testing Networking: Firewalls, Routing/Switching/VLANs, Proxies/Load Balancers, TCP/IP, WAN & LAN Protocols, DHCP, DNS Linux systems Analyzing network traces Virtualization and containers: VMware, Hyper-V, Docker, OpenStack Cloud platforms: AWS, Azure, GCP Logging tools: Logstash, Elasticsearch, Kibana Git, Jenkins, Jira AI adoption in QA workflows—such as test automation, defect prediction, and log analysis to improve quality and efficiency (preferred) Education Bachelor’s or Master’s degree in Computer Science or a related field 📩 Interested candidates can send their resumes to: opportunities@neeve.ai Let’s build the future, together. 🌐

No. of Positions: 1 Relevant Experience: 5+ Years Job Location: Hyderabad Job Type: Full Time Work Timing: US EST Time Zone Work Mode: Hybrid Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Senior Manager – IT Infrastructure & Operation to join our team. Job Description Lead and manage a global infrastructure operations team, ensuring 99.99% availability across 80+ enterprise sites. Oversee the reliable, secure, and efficient operation of all IT infrastructure components, including servers, storage, network, firewalls, and cloud platforms (AWS, Azure, GCP). Drive operational excellence, implement best practices (ITIL), and manage vendor and outsourcing relationships. Ensure continuous monitoring, incident response, backup and disaster recovery for critical systems. Manage infrastructure documentation, change management, and production control frameworks. Optimize cloud operations for performance, cost-efficiency, and security compliance. Collaborate with cross-functional teams including Engineering, Security, Application, and Capacity. Ensure infrastructure aligns with compliance standards such as SOC 2, NIST, PCI, and RAP. Oversee end-user experience platforms and support tools (JAMF, SCCM, Intune, Nexthink, Moveworks). Provide dashboards and reports on infrastructure health, automation, and support KPIs. Contribute to infrastructure strategy, planning, and execution of IT roadmaps. Lead the resolution of major incidents, conduct root cause analysis, and drive preventive measures. Identify opportunities for process improvement and automation across infrastructure operations. Participate in security audits and support remediation and audit readiness. Skills & Requirements Technical Expertise Operating systems: Windows Server, Linux, RedHat. Networking: TCP/IP, DNS, DHCP, routing, switching, firewalls, VPNs. Storage: EMC, NetApp, SAN, NAS. Virtualization: VMware, NSX. Cloud: Deep experience in AWS, Azure, or GCP (at least one required). Monitoring tools: SolarWinds, SCOM, Nagios, CloudWatch, Azure Monitor. Automation: Ansible, Chef, Puppet, Python, PowerShell. End-user and collaboration tools: JAMF, SCCM, Intune, Nexthink, Moveworks, O365, Zoom, Teams. Database familiarity: Oracle, MS SQL, MySQL, OCI. ITSM & Alerting: ServiceNow, integrated alerting tools. Leadership & Experience 10+ years of IT infrastructure experience, with at least 5 years in global/offshore team leadership roles. Proven ability to lead, motivate, and manage high-performing technical teams. Strong experience in 24/7 infrastructure operations and managing large-scale co-location/vendor relationships. Hands-on experience in troubleshooting complex infrastructure issues and conducting RCA. Excellent communication skills for engaging with stakeholders across business and IT functions. Ability to support scheduled and unscheduled changes, incident response, and service restorations. Compliance & Governance Strong understanding of ITIL v3 or later. Working knowledge of change/production control frameworks. Experience supporting SOX, PCI, and security audit requirements. Experience with disaster recovery planning and execution. Strong project and resource management skills. Qualifications Bachelor’s degree in Computer Science, IT, or related field (Master’s preferred). Strong understanding of IT infrastructure, project delivery, and software operations. Experience working in global organizations with distributed teams. Cultural awareness and ability to work across multiple time zones. Preferred Certifications ITIL, AWS/Azure/GCP, Agile, or DevOps certifications. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job