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5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
We're looking for a Senior Network Engineer This role is Office Based, Pune Office Senior Network Engineer We see this as an exciting opportunity for someone who is proficient at managing all aspects of LAN/WAN network infrastructure including routers, switches, load balancers, and firewalls in both on prem and cloud environments. Reporting to the Associate Director, Network Engineering, this position will work closely with the Site Reliability Operations, Systems Engineering, and Software Development organizations in support of our state-of-the-art 24/7/365 production SaaS service offering. This critical position provides great visibility and individual growth potential for an ambitious IT professional but also requires proven experience with exponential growth on a global scale. You must be able to think creatively and work independently, presenting creative solutions to difficult networking problems. In this role, you will… Ideal candidate will have a strong networking background working with multiple vendors including Cisco, Palo Alto, Juniper, Arista, F5, A10, Brocade, and Meraki. Day-to-day operational support of network infrastructure and services maintaining, highly available, high performance data center network infrastructure involving multiple distributed systems in both on premise and cloud environments. Specific responsibilities include configuration, administration, upgrade and maintenance of network switches, routers, load balancers, and firewalls. Troubleshoot technical issues with other technical staff and end-users. Monitor and manage network security, traffic, and performance. Experience with several Network monitoring and administration tools: SolarWinds, Thousand Eyes, Panorama, New Relic, Grafana and Logic Monitor. Maintain Cornerstone’s global SaaS service ensuring all incidents are tracked and remediated, and changes are implemented under the auspices of Cornerstone’s policies and procedures. Develop documentation and diagrams supporting Standard Operating Procedure documents. Establishment of enterprise data network standards taking into account various in-flight initiatives. Managing medium to large scale public and private IP address schemes. Work with your team members and peer groups to ensure the security, availability, resiliency, and compliance with industry and regulatory requirements (ISO, SOC 1/2, FedRamp, PCI) in a fast-paced SaaS environment. Thorough understanding of network security aspects, common problems and solutions (ACL, firewall filtering, and VPN). You’ve Got What It Takes If You Have… In-depth knowledge and understanding of TCP/IP protocols, IP Addressing (DHCP, NAT, etc...), MPLS, VPN, VLANs, Load Balancing, and Wireless technologies. Proven experience in delivering network services and solutions in a mid-size or larger enterprise. CCNA level experience is required; CCNP certification or higher is preferred. 5- 8 years of network engineering in a datacenter environment. Experience with network change management control tools and policies. In-depth knowledge of OSPF and BGP routing protocols. L2/L3 switching on enterprise class hardware, including Arista, Cisco, Juniper, and Brocade switches and routers. Hands-on experience securing network environments with Palo Alto and Juniper Firewalls. F5 and A10 load balancers configuration and design principals. Must have extensive experience building scalable, highly available, mission critical network infrastructures. Excellent verbal and written communication skills. Team Leader, Team player, Dependable and Flexible. Deep analytical, interpersonal, organizational, communication & problem-solving skills. Security compliance experience as it relates to the network. Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Consideration for privacy and security obligations. Extra dose of awesome if you have… Virtualization experience a plus. ITIL Certification a plus. Our Culture Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook !
Posted 5 days ago
6.0 years
6 - 8 Lacs
Bengaluru
Work from Office
Job Title: Network Engineer Experience: 6 8 Yrs. Mandatory Skills: Must have strong hands-on experience with networking protocols (TCP/IP, BGP, OSPF), network devices (routers, switches, firewalls), VPN/security solutions, and hold relevant certifications such as CCNA/CCNP Location: HBR Layout, Bangalore Job Type: Permanent/Full-time Position Shift Details: IST Shift (02:00 PM to 11:00 PM) Role and Responsibilities :- Should have a complete understanding of networking concepts & technologies Be able to upgrade the firmware of all the network devices Should ensure that all the network devices are syncing time with configured NTP server Should have good information and knowledge about Cyber Security (SPAM/ PHISHING, etc.) Should be able to install, configure, manage & troubleshoot FortiGate & Cyberoam Firewalls Should be able to configure firewall policies & rules Should be able to analyze the network traffic for troubleshooting issues Understand how different types of VPNs work & be able to configure as & when required Should be able to configure IPsec and SSL VPNs Should be able to handle IPsec change over and Fail over configuration Should be able to handle & troubleshoot Cisco Routers (4331, 2901), Cisco Catalyst Switches (9300, 2960) Should have good knowledge on the Stacking concepts Should have good knowledge and understanding of VLAN concepts and configure internet access to various VLANs as needed Should install & configure Wi-Fi Controllers and VLAN assignments Should have complete understanding of Antivirus systems installation/ Setup Should be able to track the device on Network switches using MAC address Should coordinate with ISPs for any internet related issues & fix them Should ensure the latest device configuration backups are maintained Should ensure the daily bandwidth utilization is monitored and reports are generated Should be able to handle user-end desktop level issues Should assist all other team members and ensure the smooth operations of IT support Should ensure the network documentation is updated on time. Knowledge on fiber & WiMAX for Site-2-Site connectivity will be an added advantage. Knowledge on various Cisco Security products like, Secure Endpoint, Umbrella, Email Security will be an added advantage. Knowledge on VoIP technologies, SIP protocol will be an added advantage. Knowledge on CCTV & Biometric will be an added advantage. Knowledge on ITIL & ISMS process/ policy frameworks will be an added advantage. Interested candidates, please share your updated resume at dheerajd@suntechnologies.com .
Posted 5 days ago
10.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Company Description MicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. We match smart people to dynamic projects and technologies that truly challenge their talents. Curious and creative in outlook, our success is built on the talent and energy of smart and driven people. MicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise analytics and mobility software. A pioneer in the BI and analytics space, MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business. We provide our enterprise customers with world-class software and expert services so they can deploy unique intelligence applications. Job Description Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But that's not all. Strategy is also leading to a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in S&P 500. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment. About The Role We are looking for experienced Lead Network Engineers to support and enhance Strategy's global hybrid network infrastructure, including Azure, AWS, GCP, Stack , and Strategy physical office locations worldwide . You will play a critical role in designing, implementing, and maintaining secure, scalable, and resilient network environments that support both corporate and customer-facing systems. Key Responsibilities Design, deploy, and manage secure and high-performance network architectures across cloud platforms (AWS, Azure, GCP, Stack) and on-premises environments. Lead or contribute to the network setup and maintenance of global office locations, including WAN, LAN, VPN, SD-WAN, Wi-Fi, and firewall solutions. Ensure high availability, performance, and scalability of the network infrastructure. Implement and maintain cloud network connectivity (VPCs, ExpressRoute, Direct Connect, VPNs, Interconnects). Collaborate with Cloud, DevOps, Security, and IT teams to support new deployments and infrastructure initiatives. Perform network assessments, audits, and optimisations for cost, performance, and security. Monitor and respond to network incidents, ensuring minimal downtime and rapid recovery. Document network topologies, procedures, and changes in a clear and organised manner. Mentor junior engineers and participate in technical design reviews and planning sessions. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 10+ years of hands-on experience in enterprise network engineering. Proven expertise in designing and managing networks across AWS, Azure, and GCP. Experience with Stack (private cloud or custom infra) connectivity and integration. Strong knowledge of routing protocols (BGP, OSPF), VPN, firewalls, load balancers, and IPSec tunnels. Experience with office network setups, including switching, wireless (Cisco Meraki, Aruba, etc.), and internet failover solutions. Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, CloudWatch, Azure Monitor, etc.). Strong understanding of security best practices, zero trust architecture, and network segmentation. Preferred Qualifications Professional certifications such as CCNP, AWS Advanced Networking, Azure Network Engineer Associate, GCP Network Engineer. Experience with infrastructure-as-code tools (Terraform, Ansible). Experience working with global teams and managing multi-region deployments. Excellent communication, documentation, and cross-functional collaboration skills. Additional Information The recruitment process includes online assessments as a first step (English, logic, business) - we send them via e-mail, please check also your SPAM folder Applicant will be working on EMEA hours for this role.
Posted 5 days ago
12.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
We are seeking a highly experienced and resourceful Lead IT Infrastructure Support Engineer to oversee and optimize enterprise IT systems, including Windows Server infrastructure and office network environments. This role demands a proactive problem solver with in-depth technical skills, a collaborative mindset, and the ability to operate effectively in a dynamic offshore delivery center environment. The ideal candidate will confidently manage complex IT infrastructure, resolve technical challenges, and contribute to improving IT processes and performance. Responsibilities Administer Windows Server environments (2008–2022), including Active Directory, DNS, DHCP, GPOs, DFSR, and MDT Ensure Windows 10/11 OS hardening, patch management, and proactive system health monitoring Configure and troubleshoot network devices like switches, routers, and firewalls Manage VLANs, firewall policies, NAT, and secure remote access solutions like VPN Support integration and maintenance of endpoint security tools Provide L2/L3 support for incidents, perform root cause analysis, and maintain accurate documentation Supervise IT asset management, coordinate hardware procurement, and liaise with vendors Create and maintain up-to-date configuration files, SOPs, and disaster recovery documentation Participate in compliance audits (ISO/ISAE) and infrastructure assessments Collaborate with global teams to optimize processes and enhance operational efficiency Requirements 8–12 years of experience in IT infrastructure support and administration Knowledge of Windows Server 2008-2022, Windows 10/11, and associated system tools Expertise in Active Directory, DNS, DHCP, MDT (LTE)/WDS, WSUS Skills in network routing, switching, VLAN management, and secure remote access solutions like VPN Background in Palo Alto firewalls and endpoint security solutions Familiarity with troubleshooting tools like ping, tracert, and nslookup Nice to have Competency in working with Palo Alto technologies Understanding of compliance standards and requirements for ISO/ISAE audits Flexibility to adapt to emerging IT technologies suitable for enterprise environments #EasyApply
Posted 5 days ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Description The Electrical design (Solar BESS) engineer will assist the project managers and lead to conduct various studies using tools RatedPower, Pivvot, PVsyst, ArcGIS, Global mapper, PVcase, BESS design etc. This role will be responsible for Simulations performed on mentioned tools and reports preparation for given generation capacity of potential sites on basis of proposed design configuration. Key Responsibilities Will Include Data validation: Assist Lead in validation of input data for a site or portfolio and planning of deliverables along with educating the supporting team members on technical parameters and any deviation from the standard process. Reporting any discrepancies in the inputs to project managers and leads to getting right information of assigned task / job, alternatively, proposing solutions as per industry standards and practices. Simulations on tool: Responsible for running the simulation for sites / project and preparation of reports alongside maintaining the desired quality. Solving problems on assigned task and identifying any discrepancies or diversions from standard approach and providing alternate solution to it. Task management: Plays an important role in managing and switching among various solar / renewable portfolios depending upon workload and requirements from regional offices. Managing and guiding the team to deliver high priority assignments. Updating project tracker and monitoring the schedule for deliverables. Leadership: Mentor and train less experienced staff on technical aspects of projects and the industry; serve as a recognized in-house leader in solar generation planning and evaluation; support company initiatives. Other duties as assigned. Qualifications Bachelor of Technology in Electrical engineering or related degree from an accredited program. Minimum 5 years in Engineering, of related experience associated with Solar BESS plant operations, planning, or consulting. Project experience with solar system configuration such as tracker-based system and fixed system along with integration of BESS, design of BESS & knowledge of relevant regulations, optimization of combined system using GCR & single axis tracker mechanism, Inverter selection and collection network design, and understanding of meteo data for solar system. Knowledge in standard engineering, construction, and operation techniques, principles, and procedures associated with solar BESS generation facilities. Technical knowledge in BESS reactive power assessment & layout generation using AutoCAD or similar drafting tool will be an added advantage. Strong attention to detail, facilitation, team building, collaboration, organization and problem-solving skills. Ability to work methodically and analytically in a quantitative problem-solving environment. Demonstrated leadership skills. Proven ability to lead, educate, and train a team of engineers. Ability to independently solve difficult problems that require adaptation and modification of standard techniques, procedures, and criteria. Excellent written and oral communications skills. Demonstrated critical thinking skills. Ability to perform under pressure and meet tight deadlines. Ability to manage multiple projects concurrently, including identification of critical path items to ensure deliverable deadlines are met. Ability to focus on the big picture to effectively and efficiently provide services that meet client needs, while also having the ability to identify and analyze details that are critical to project outcomes. Willingness to learn new service offerings as client needs and the market requires changes to the service offerings provided by our group. Proficient in Microsoft Office Suite (Word, Excel, PPT). Job Engineering Primary Location India-Maharashtra-Mumbai Schedule: Full-time Travel: No Req ID: 252485 Job Hire Type Experienced Not Applicable #BMI N/A
Posted 5 days ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
The Key Skills Required. Hands-on experience in networking, routing, and switching technologies of 5 years and above. In-depth understanding of networking protocols such as IPSEC, HSRP, BGP, OSPF, RIPV2, 802.11, QoS), etc. Solid understanding of the OSI or TCP/IP model. Network Planning, Design and Implementation experience in HLD and LLD Throughout knowledge of IPv4/v6 migration techniques, policy languages Solid understanding of routing and switching products and technologies Experience with firewalls, internet VPNs, SDWAN, remote implementation, troubleshooting, and problem resolution. Experience in reverse engineering and problem solving Strong overall understanding of the technologies and platforms specific to a large cable and telecommunications operator. CCNA or CCNP certifications is a plus. Knowledge of ITIL and ITSM processes, like, SLA, Change/Release Management. Experience in using ticketing tools such as service now, remedy will be an added advantage. Excellent written and verbal communication skills. Should possess very good knowledge in the areas of : establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards design and implement new solutions and improve resilience of the current environment maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization undertake data network fault investigations in local and wide area environments using information from multiple sources secure network systems by establishing and enforcing policies, and defining and monitoring access support and administer firewall environments in line with IT security policy report network operational status by gathering and prioritizing information and managing projects upgrade data network equipment to the latest stable firmware releases configure routing and switching equipment, hosted IP voice services and firewalls provide remote support to on-site engineers and end users/customers during installation provide remote troubleshooting and fault finding if issues occur upon initial installation undertake capacity management and audit of IP addressing and hosted devices within data centers liaise with project management teams, third-line engineers and service desk engineers on a regular basis speak to customers via email and phone for initial requirement capture. Excellent troubleshooting problem solving and organizational skills Media Capacity Policy management & basic health checkup needs to be managed Monitor and resolve alerts Monitor system security
Posted 5 days ago
1.0 - 6.0 years
5 - 8 Lacs
Hyderabad
Work from Office
SUMMARY Network Technician We are seeking a Network Technician to perform IP network and low current related work in projects. The ideal candidate will be responsible for the installation, termination, and commissioning of structured cabling systems for optical fiber and copper, including UTP network, low current cables, and more. The Network Technician will also be involved in various tasks such as installing network and server cabinets, configuring CCTV and IP camera systems, installing access control systems, and more. Responsibilities: Perform 1st fix installations including installing pipes, conduits, cable trays, cable ladder, floor boxes, etc. Perform all types of 2nd fix installations Splice optical fiber using fusion splicer machine Install and configure wireless antennas, access points, and raised floor systems for data centers Pull wire through conduits and holes in walls and floors Perform cable tests using cable analyzer Troubleshoot network connectivity related incidents Prepare site surveys and summit reports on results and requirements Create diagrams and layouts using AutoCAD and Visio Requirements Requirements: High school diploma in Computer Hardware, Networking, Electricity, or relevant degree Proficiency in AutoCAD Certificates in structured cabling systems preferred Minimum 3 years of experience as a network technician Ability to use OTDR, splicing machine fusion splicer, Fluke DSX 5000, and more Creative, patient, hardworking, and able to work under pressure Good communication skills in English Working Conditions: The job may require multitasking and working "other than normal working hours" as requirements dictate.
Posted 5 days ago
7.0 - 12.0 years
17 - 22 Lacs
Bengaluru
Work from Office
Project description We care deeply about transforming lives with our technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. Responsibilities Development & Testing of IO controller hub diagnostic test cases for client SoCs Debugging of the test case failures and reporting them to the design team Involvement in test planning of diagnostics Collaboration with various related cross-teams Skills Must have 7-15y exp preferred Expertise in C++ programming System level / Low level programming Good understanding on X86 or ARM or Generic Computer architecture Good understanding of any one of the high-speed protocols (E.g., PCIe, SPI etc.) Nice to have Experience as a Tech-lead Understanding of OS internals Post Silicon diagnostics development Good understanding of IO IPs such as PCIe, I2C, I3C, UART, SATA, SPI, eSPI, ACPI Understanding of PC Hardware, SoC, Chipsets, Graphics cards, BIOS, firmware etc. Solid knowledge of software development life cycle Strong analytical and problem-solving skills Must be fluent in both written and spoken English. ACADEMIC CREDENTIALS Bachelor's degree with 7+ years' experience or Master's degree with 5+ years' experience Major in Computer science, Electronics, Electricals is preferred.
Posted 5 days ago
4.0 - 7.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Date 16 Jul 2025 Location: Bangalore, KA, IN Company Alstom Your future role Take on a new challenge and apply your financial expertise in a dynamic, fast-paced environment. Youll work alongside collaborative and detail-oriented teammates. You'll play a pivotal role in ensuring accurate financial reporting and compliance with internal controls. Day-to-day, youll work closely with teams across the business (such as finance, operations, and audit teams), streamline processes, and support month-end and year-end closures, among other responsibilities. Youll specifically take care of managing journal entries, reconciliations, and financial reporting, but also contribute to process improvements and training initiatives. Well look to you for: Administering journal entry processes and templates Performing mass uploads and manual postings Managing fixed asset requests and performing asset accounting Preparing, publishing, and monitoring month-end closing calendars Performing period closing tasks and preparing cost accruals and reclassifications Conducting reconciliations (bank, asset subledger to general ledger, balance sheet, FI-CO) Ensuring compliance with internal controls and standard operating procedures Publishing SLA compliance and process KPIs Contributing to root cause analysis and corrective action plans Training new team members and supporting process standardization All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Graduate or Post-Graduate degree in Accounting or Finance Experience or understanding of financial reporting and reconciliations Knowledge of accounting principles and internal controls Familiarity with accounting tools and exposure to ERPs Strong communication skills in English (written and verbal) Team-playing skills and the ability to adhere to set guidelines Proactive problem-solving and adaptability in a changing environment Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrows mobility. Thats why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose Equal opportunity statement: Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.
Posted 5 days ago
2.0 - 5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Support Engineer, IP Role Description Summary The IP Global Support Engineer is responsible for ensuring the optimal performance and security of network systems through continuous monitoring and proactive troubleshooting. They respond promptly to complex technical issues, documenting incidents and resolutions within a ticketing system, while delivering exceptional customer support to both internal and external clients. The IP Global Support Engineer manages change requests related to network configurations and upgrades, ensuring seamless implementation without disruption. Additionally, they collaborate with cross-functional teams and vendor support to escalate and resolve issues effectively, contributing to overall network enhancement. Primary Responsibilities / Key Result Areas Network Monitoring and Troubleshooting (Shared Responsibility): Continuously assess the health, performance, and security of network systems using monitoring tools. Proactively identify and resolve network issues to minimize downtime and optimize performance. Incident Management (Shared Responsibility): Respond promptly to complex technical and hardware/software issues. Document incidents, troubleshooting steps, and resolutions in the ticketing system, and escalate significant alerts to the appropriate teams as needed. Customer Support (Shared Responsibility): Deliver exceptional support to internal and external clients. Engage professionally to diagnose and resolve issues in accordance with Incident Management Procedures, ensuring a positive customer experience. Change Management (Shared Responsibility): Develop and manage change requests (CRs) for network configurations, maintenance, and upgrades. Monitor implementation to ensure changes are executed effectively without disrupting network performance. Collaboration and Escalation (Shared Responsibility): Collaborate with cross-functional teams and vendor support to ensure timely escalation during outages or performance issues. Work with other departments to resolve problems and enhance network capabilities. SAS L1 Support (Shared Responsibility): Deliver 24/7 first-level support for service assurance troubleshooting, ensuring critical tools remain stable and operational. Act as an escalation point to higher-level support teams, facilitating prompt resolution of major incidents. competencies Network Routing & Switching Expertise: Proficient in routing (BGP, OSPF, ISIS, MPLS) and switching protocols (VLAN, RSTP, MSTP, LACP, VRRP), with hands-on experience on Cisco and Juniper Networks platforms. Technical Proficiency: Skilled in advanced networking technologies including BGP, MEF Services (EPL, L2VPN, L3VPN), load balancers, SDWAN, and MPLS, with experience on key hardware like Cisco ASR, ASA, and Juniper MX and EX series. Team Collaboration: Fosters teamwork and collaboration by ensuring effective communication with peers during shifts. Adaptability & Problem-Solving: Ability to quickly adapt to changing environments and resolve technical issues efficiently under pressure. Client-Focused Communication: Strong interpersonal skills with the ability to communicate effectively across cultures, ensuring customer satisfaction and understanding throughout interactions. Organizational Skills & Documentation: Highly organized with meticulous attention to detail, ensuring accurate documentation and prioritization of tasks in a dynamic, fast-paced environment. Required Qualifications & Experience 2-5 years of technical support experience in satellite, wireless communications, or network operations environments Hands-on experience with networking, routing, and switching technologies, including BGP, OSPF, MPLS, EIGRP, VRRP, and SDWAN. Proficiency with key platforms such as Cisco ASR, ASA, Juniper MX, and EX series. Experience in network troubleshooting, load balancers, VPNs, and firewalls. Familiarity with network management systems (e.g., Compass, Dataminer, Helix, ScienceLogic (EM7), Service Now, SATNMS, Zenoss) and other monitoring tools. Ability to work a 24/7 rotational shift, providing operational support in fast-paced environments. ITIL Certification or demonstrated equivalent experience with incident and change management processes. Preferred Bachelor’s degree in Telecommunications, Information Technology, or related field. CCNP or equivalent certification. Proven experience in network infrastructure management, disaster recovery planning, and network optimization initiatives. Proficiency with Microsoft applications (Excel, Word, PowerPoint, Visio) and documentation tools. SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here.
Posted 5 days ago
15.0 - 20.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions, and ensuring the smooth operation of configured services across various platforms. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve hardware and software challenges, while adhering to defined operating models and processes. Your role will be crucial in maintaining system integrity and performance, contributing to the overall efficiency of the organization. Roles & Responsibilities:58 years of experience in cloud and enterprise networkingStrong background in cloud-based and on-premises network environmentsHands-on experience with Azure Cloud (VNets, VPNs, gateways, security groups)Familiar with cloud monitoring, automation, and configuration toolsExperience maintaining performance, security, and availability in cloud infrastructureProficient in LAN/WAN architecture, VLANs, IP addressing, DNS, and DHCPSkilled in managing hybrid cloud networks (on-prem + cloud)Strong understanding of Layer 2/3 networkingProficient in OSPF, BGP, and network troubleshootingExperience with Palo Alto, Fortinet, Cisco ASA/Firepower, Juniper SRX, Check PointKnowledge of NAT, firewall rules, and perimeter security policies Professional & Technical Skills: Experience with F5 BIG-IP, Fortinet FortiADC, Citrix ADC (NetScaler)Understanding of SSL offloading, health checks, and failover setupsStrong troubleshooting and analytical skillsEffective communication and documentation skillsPreferred certifications:Azure Network Engineer Associate, CCNP, or equivalent Additional Information:- The candidate should have minimum 5 years of experience in Enterprise Network Operations.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 5 days ago
3.0 - 8.0 years
1 - 5 Lacs
Pune
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. You will apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Your typical day will involve collaborating with clients to understand their infrastructure needs, designing and implementing solutions, and ensuring the smooth operation of the infrastructure. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with clients to understand their infrastructure needs and requirements.- Design and implement IT infrastructure solutions that are scalable and optimized for operational efficiencies.- Ensure the smooth operation of the infrastructure by monitoring performance and addressing any issues or disruptions.- Provide technical expertise and guidance to clients and internal teams on infrastructure best practices.- Stay up-to-date with the latest trends and advancements in IT infrastructure technologies.- Assist in the evaluation and selection of hardware, software, and networking products.- Conduct infrastructure assessments and audits to identify areas for improvement.- Develop and maintain documentation related to infrastructure design, configurations, and processes.- Collaborate with cross-functional teams to ensure the successful implementation of infrastructure projects. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with cloud-based infrastructure solutions.- Strong understanding of network protocols, routing, and switching.- Experience with network security technologies and best practices.- Knowledge of virtualization technologies such as VMware or Hyper-V.- Familiarity with network monitoring and management tools.- Ability to troubleshoot and resolve network issues.- Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Infrastructures.- A 15 years full time education is required. Qualification 15 years full time education
Posted 5 days ago
3.0 - 8.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. You will apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with clients to understand their infrastructure needs and requirements.- Design and implement network infrastructures that meet client specifications.- Provide technical expertise and guidance to clients on network infrastructure solutions.- Troubleshoot and resolve network infrastructure issues.- Ensure the security and integrity of network infrastructures.- Stay updated with the latest industry trends and advancements in network infrastructures.- Assist in the evaluation and selection of network infrastructure technologies and vendors. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with cloud-based network infrastructures.- Strong understanding of network protocols and technologies.- Experience with network design and implementation.- Knowledge of network security principles and best practices.- Familiarity with network monitoring and troubleshooting tools.- Excellent problem-solving and analytical skills.- Effective communication and collaboration abilities. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Infrastructures.- A 15 years full time education is required. Qualification 15 years full time education
Posted 5 days ago
3.0 - 8.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. You will apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Your typical day will involve collaborating with clients to understand their infrastructure needs, designing and implementing solutions, and ensuring the smooth operation of the infrastructure. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with clients to understand their infrastructure needs and requirements.- Design and implement IT infrastructure solutions that are scalable and optimized for operational efficiencies.- Ensure the smooth operation of the infrastructure by monitoring performance and addressing any issues or disruptions.- Provide technical expertise and guidance to clients and internal teams on infrastructure best practices.- Stay up-to-date with the latest trends and advancements in IT infrastructure technologies.- Assist in the evaluation and selection of hardware, software, and networking products.- Conduct infrastructure assessments and audits to identify areas for improvement.- Develop and maintain documentation related to infrastructure design, configurations, and processes.- Collaborate with cross-functional teams to ensure the successful implementation of infrastructure projects. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with cloud-based infrastructure solutions.- Strong understanding of network protocols, routing, and switching.- Experience with network security technologies and best practices.- Knowledge of virtualization technologies such as VMware or Hyper-V.- Familiarity with network monitoring and management tools.- Ability to troubleshoot and resolve network issues.- Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Infrastructures.- A 15 years full time education is required. Qualification 15 years full time education
Posted 5 days ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Title:Five9_Level 9_Consultant_(Entity -S&C GN) Management Level:Level 9 - Consultant Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills: Five9, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, , Industry Solutions Consulting Good to have skills: Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Genesys Cloud, Genesys Engage, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : Join our team of SONG consultants who solve customer-facing challenges with clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities: Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Five9 contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills: Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Five9. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like VCC Administrator, Campaigns and IVR scripts. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different on-premises and cloud solutions and providing detailed TCO. Experience in VCC administration & application experience:Use VCC Administrator, Campaign management tools, Scripts, Five9 Framework Components (such as Multi-Protocol Label Switching (MPLS), CRM integrations, IVA, etc.) or similar solutions. Additional Information: An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture:Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. About Our Company | Accenture Qualification Experience:4-8 years Educational Qualification:Engineering Degree or MBA from a tier 1 institute
Posted 5 days ago
3.0 - 8.0 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. You will apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with clients to understand their infrastructure needs and requirements.- Design and implement network infrastructures that meet client specifications.- Provide technical expertise and guidance to clients on network infrastructure solutions.- Troubleshoot and resolve network infrastructure issues.- Ensure the security and integrity of network infrastructures.- Stay updated with the latest industry trends and advancements in network infrastructures.- Assist in the evaluation and selection of network infrastructure technologies and vendors. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with cloud-based network infrastructures.- Strong understanding of network protocols and technologies.- Experience with network design and implementation.- Knowledge of network security principles and best practices.- Familiarity with network monitoring and troubleshooting tools.- Excellent problem-solving and analytical skills.- Effective communication and collaboration abilities. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Infrastructures.- A 15 years full time education is required. Qualification 15 years full time education
Posted 5 days ago
8.0 - 13.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Job Title :Five9_Level 7_Manager_(Entity -S&C GN) Management Level :Level 7 - Manager Location :Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills : Five9, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, , Industry Solutions Consulting Good to have skills : Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Genesys Cloud, Genesys Engage, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary :Join our team of SONG consultants who solve customer-facing challenges with clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities : Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Five9 contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills : Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Five9. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like VCC Administrator, Campaigns and IVR scripts. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different on-premises and cloud solutions and providing detailed TCO. Experience in VCC administration & application experience:Use VCC Administrator, Campaign management tools, Scripts, Five9 Framework Components (such as Multi-Protocol Label Switching (MPLS), CRM integrations, IVA, etc.) or similar solutions. Additional Information : An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture :Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. About Our Company | Accenture Qualification Experience :8+ years Educational Qualification :MBA from a tier 1 institute
Posted 5 days ago
7.0 - 12.0 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring smooth system operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Collaborate with clients to understand their technical issues and provide timely resolutions.- Troubleshoot and resolve technical problems related to the system or application.- Ensure smooth operations of the system or application by monitoring performance and addressing any issues.- Maintain a deep understanding of the product and its functionalities to accurately address client issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with Network Strategy & Optimization.- Strong understanding of network infrastructures and their components.- Experience in designing and implementing network solutions.- Knowledge of network protocols and technologies.- Familiarity with network security principles and best practices. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Network Infrastructures.- A Graduation degree is required. Qualification 15 years full time education
Posted 5 days ago
2.0 - 5.0 years
10 - 15 Lacs
Mumbai
Work from Office
Job Details Hiring for a leading System Integrator based in Mumbai, delivering cutting-edge IT Infrastructure solutions to enterprise customers since 2000. As business partners with Cisco, HPE, Fortinet, Checkpoint, VMWare and other global leaders, providing innovative networking & IT solutions to businesses. Key Responsibilities Drive technical sales of networking & IT infrastructure solutions to enterprise clients. Collaborate with the sales & marketing team to identify customer needs and tailor solutions. Conduct technical presentations and product demonstrations to showcase solutions. Coordinate with pre-sales & post-sales technical support teams to enhance customer satisfaction and grow the relationship. Build and maintain customer database with mapping of key personnel and product sold for lifecycle management. Stay updated with the latest networking & IT trends to offer cutting-edge solutions. Requirements Bachelor's degree or Diploma in Engineering, Computer Science, or a related field. 2+ years of experience in technical sales of IT infrastructure or networking products and solutions. Strong knowledge of Cisco, HPE, Dell, Fortinet, Checkpoint products & services is preferable. Excellent communication & presentation skills to engage enterprise clients. Ability to understand customer challenges & propose tailored solutions. Skills Required Technical skills: Networking & IT Infrastructure: Strong understanding of LAN/WAN, firewalls, routers, switches, cloud computing, virtualization, etc. Product Knowledge: Expertise in solutions from Cisco, HPE, Dell, Fortinet, Checkpoint, and similar IT vendors. Sales & Business Skills: Solution Selling: Ability to understand customer pain points and recommend the right IT solutions. Customer Relationship Management: Building and nurturing long-term partnerships with clients. Negotiation & Closing Deals: Persuasive skills to finalize contracts & sales agreements. Proposal & Presentation Skills: Creating impactful technical proposals & presentations. Industry Knowledge: Staying updated with IT trends, innovations, and competitive market insights. Soft Skills: Communication & Interpersonal Skills: Clear & professional interaction with customers and teams. Problem-Solving & Analytical Thinking: Identifying challenges and providing effective solutions. Teamwork & Collaboration: Working efficiently with sales, marketing, and technical teams. Adaptability & Continuous Learning: Keeping pace with new technologies & sales strategies.
Posted 5 days ago
7.0 - 12.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring smooth system operations. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Collaborate with clients to understand their technical issues and provide timely resolutions.- Troubleshoot and resolve technical problems related to the system or application.- Ensure smooth operations of the system or application by monitoring performance and addressing any issues.- Maintain a deep understanding of the product and its functionalities to accurately address client issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with Network Strategy & Optimization.- Strong understanding of network infrastructures and their components.- Experience in designing and implementing network solutions.- Knowledge of network protocols and technologies.- Familiarity with network security principles and best practices. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Network Infrastructures.- A Graduation degree is required. Qualification 15 years full time education
Posted 5 days ago
18.0 - 28.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Skill required: Tech for Operations - Product Development Management Designation: AI/ML Computational Science Assoc Dir Qualifications: Any Graduation Years of Experience: 18 to 28 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationManage the end-to-end product development process from conception to design and production start-up, including the product structure design, engineering requirement process, multi-function resources collaboration and the engineering and supply chain integration. What are we looking for Strong advantage Experience with software implementation methodology.Experience in multiple Domains.Understanding of AI, Data & Technologies.1.Deliver Programme and Projects Management.2.Proficiency in Cloud technologies (AWS, Azure, GCP).3.Good understanding of multiple domains4.Working knowledge of business processes in operations with process controls.5.Standardization & Business Excellence - Implement service standards & operational policies for business excellence.6.Experience with Transition and Transformation. Roles and Responsibilities: This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture It requires development and execution of strategy to achieve key business objectives in area of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters Individual should have wide latitude in decision making and determination of objectives and approaches to critical assignments Decisions have a major and lasting impact on areas outside of own responsibility Individual manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 5 days ago
15.0 - 20.0 years
1 - 5 Lacs
Chennai
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions for both remote and onsite environments, and ensuring the smooth operation of configured services across various platforms. You will work within a defined operating model and processes, focusing on hardware and software support while implementing technology at the operating system level across all server and network areas. Your role will also include basic and intermediate level troubleshooting, ensuring that systems function optimally and efficiently. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities and foster a collaborative environment.- Monitor system performance and implement improvements to enhance efficiency and reliability. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with troubleshooting network connectivity issues.- Familiarity with server and network hardware components.- Ability to implement and manage network security measures. Additional Information:- The candidate should have minimum 7.5 years of experience in Network Infrastructures.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 5 days ago
3.0 - 8.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. You will apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Your typical day will involve collaborating with clients to understand their infrastructure needs, designing and implementing solutions, and ensuring the smooth operation of the infrastructure. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with clients to understand their infrastructure needs and requirements.- Design and implement IT infrastructure solutions that are scalable and optimized for operational efficiencies.- Ensure the smooth operation of the infrastructure by monitoring performance and addressing any issues or disruptions.- Provide technical expertise and guidance to clients and internal teams on infrastructure best practices.- Stay up-to-date with the latest trends and advancements in IT infrastructure technologies.- Assist in the evaluation and selection of hardware, software, and networking products.- Conduct infrastructure assessments and audits to identify areas for improvement.- Develop and maintain documentation related to infrastructure design, configurations, and processes.- Collaborate with cross-functional teams to ensure the successful implementation of infrastructure projects. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with cloud-based infrastructure solutions.- Strong understanding of network protocols, routing, and switching.- Experience with network security technologies and best practices.- Knowledge of virtualization technologies such as VMware or Hyper-V.- Familiarity with network monitoring and management tools.- Ability to troubleshoot and resolve network issues.- Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Infrastructures.- A 15 years full time education is required. Qualification 15 years full time education
Posted 5 days ago
2.0 - 7.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Modernization Engineer Project Role Description : Build and test agile and cost effective hosting solutions. Implement scalable, high performance hosting solutions that meet the need of todays corporate and digital applications using both private and public cloud technologies. Develop and deliver legacy infrastructure transformation and migration to drive next-generation business outcomes. Must have skills : Python (Programming Language) Good to have skills : PostgreSQLMinimum 2 year(s) of experience is required Educational Qualification : BTECH Summary :As a Modernization Engineer, you will engage in the development and testing of agile and cost-effective hosting solutions. Your typical day will involve collaborating with cross-functional teams to implement scalable and high-performance hosting solutions that cater to the demands of contemporary corporate and digital applications. You will work with both private and public cloud technologies, focusing on transforming and migrating legacy infrastructure to facilitate next-generation business outcomes. This role requires a proactive approach to problem-solving and innovation, ensuring that the solutions you develop are not only effective but also aligned with the strategic goals of the organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the design and implementation of hosting solutions that are both scalable and efficient.- Collaborate with team members to identify areas for improvement in existing infrastructure and processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Good To Have Skills: Experience with PostgreSQL.- Strong understanding of cloud technologies and their application in hosting solutions.- Experience in developing and testing software solutions in an agile environment.- Familiarity with legacy infrastructure transformation and migration strategies. Additional Information:- The candidate should have minimum 2 years of experience in Python (Programming Language).- This position is based at our Hyderabad office.- A BTECH is required. Qualification BTECH
Posted 5 days ago
15.0 - 20.0 years
1 - 5 Lacs
Pune
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft 365 Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to assess security needs, documenting the implementation of cloud security controls, and transitioning to cloud security-managed operations. You will engage in discussions to refine security strategies and ensure compliance with industry standards, all while fostering a culture of security awareness within the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team knowledge on security best practices.- Evaluate and recommend new security technologies to improve the existing framework. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft 365.- Good To Have Skills: Experience with cloud security tools and frameworks.- Strong understanding of security protocols and compliance standards.- Experience in risk assessment and management.- Familiarity with incident response and disaster recovery planning. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft 365.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 5 days ago
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